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AUTUMN 2016

The magazine for independent heating, bathroom & kitchen businesses.

Smart, small & easy to install  Page 23

Firing on all cylinders

 Page 21

HOME CONNECT

SMART CONNECTIVITY

 Page 16

Check out our amazing Cashback offers  Page 36


Welcome bcg is delighted to welcome you to the 12th issue of Buzz, our quarterly customer magazine.

27 25

WIN A

£50 VOUCHER

Everyone who sends in a comment or suggestion will be entered into a quarterly draw for a £50 voucher to spend at Marks & Spencer. Feedback to editorial@bcgbuzz.co.uk

IN THIS ISSUE… 3

So long summer... hello heating season

4-5

Buzzing – what’s happening

7

6

Social digest

7-10

Product news bcg Sales Team updates

12

Meet the team

13

Independent angle

14

Customer spotlight

15

Hardware

16

By the book

18

e-services is easy

19

13

Heating Worcester Bosch

21

Baxi

23

Heatrae Sadia

24

Stelrad

25

17

Bathrooms 31

JT

27

Grundfos

28

Bathroom Solutions

29

Kitchens Astracast

31

Rangemaster

33

Consumables 35

JG Speedfit

36-38

Buzz best buys

39

Sales Team contacts and pricing updates

GET IN TOUCH Email editorial@bcgbuzz.co.uk Twitter@bcg_UK

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THE BUZZ FROM bcg

Knowledgeable staff

Dedicated business development team

advertising@bcgbuzz.co.uk facebook.com/bcg.co.uk

Easy to place orders


So long summer...

hello heating season At the time of writing this, England’s departure to Iceland in the football should just be a memory, summer should be starting to dwindle and autumn/winter is just round the corner (our favourite time!).

Since our last issue of Buzz we have been banging the service drum here at the office – whether that’s deliveries, our customer care centre, business development or marketing they all play a part by putting the customer first and of course delivering 'Unbeatably Great Service'. You also may have noticed that we have added a customer survey to the end of calls – if you haven’t used it yet we urge you to 'get involved' we want to hear from you – I’ll let Andy talk about this in his piece. In our autumn edition of Buzz we really do have some great inclusions from some leading-class suppliers – with great new product introductions from Baxi with two new boiler ranges, Stelrad with Decorative Radiators and a whole host of must have products from Astracast and Rangemaster that tick all the boxes!

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Last year around the same time we launched our Best Buys the scheme where as a credit account customer you were entitled to cash back offers, needless to say we think it was a great success and I was really pleased by the amount of customers that took part and also took advantage of some great promotions. Not to rest on our laurels we have launched our next edition that will be out the same time as Buzz – if you glance at the back pages you will see a snapshot of great products and great offers, so please take some time to digest and take advantage! Once again we hope you all had a great summer, have a great autumn and winter and thank you all for your business. Darran Rickards

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OUR REGULAR ROUND-UP OF WHAT'S HAPPENING OUT THERE

BOWLED OVER WITH FERNOX Back again for another turn was the bcg Bowling Night – with reigning champion Oli Smith from Commercial away on holiday it really was anybody’s guess who was going to step up to the plate?

and in a respectable 3rd place Amy Patrick. Wooden spoon once again went to Steve Egerton with a miserable 154, although to be fair Steve had been carrying serious injury(s) before the game (hamstring, pulled calf, various muscles problems, two broken fingers, etc, etc).

Enter, Ben Proctor from Business Development, power and ball control a-plenty (sort of), Ben romped home to amass a score of 256 over the two games. In second were sponsors duo of Calvin Pope and Adam Daly from Fernox with 225 points apiece,

Once again a very big thank you to Fernox who were the perfect hosts – thanks guys!

Our jerseys are leading the way We’ve been flying the flag for cycling over the last year with our summer and winter bcg/ Polypipe cycling tops, and with success in the Olympics it’s no wonder the UK are becoming a nation of keen cyclists. Our ASM Tim Green had recently been in to see Francis Robinson of The Oswaldtwistle Plumbing Supplies - here he is modelling his bcg summer top. Watch our Chris Froome! You're on a roll Francis!

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BAKE OFF

RETURNS TO BCG TOWERS Friday 30th September was a very special day as bcg took part in the world’s biggest coffee morning in aid of Macmillan Cancer Support. Last time out there were some amazing cakes baked by some very talented bakers. Last year’s winner Tim Hutchinson from product sourcing, really did channel his inner Mary Berry and produced an outstanding Macmillan styled Lemon Curd Sponge Cake, with second and third fiercely contested by Sue Mountford and Chris Manton with some outstanding bakes. STOP PRESS - We had the great guys over from Free Radio Worcester, Hursty and Helen, to judge many marvellous bakes!

The results are in, after some fine baking from the dedicated bcg staff the eventual top three looked like this:

ARR STK E BA

1ST PLACE Michelle Jones – Coffee Cake 2ND PLACE Sam Lloyd – Chocolate Cake

3RD PLACE Cherie Wood – Carrot and Walnut Cake Fantastic cakes and obviously for a great cause that has touched everyone at some point. Our running total for the day was £138.50 with hopefully a bit more to come.

Well done bakers!

Above: Michelle Jones (1st Place), top right: Sam Lloyd (2nd Place), lower right: Cherie Wood (3rd Place).

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We're BIG on bathrooms

We want to hear from you! Our big focus on social media over the past few months has been you guys - our audience. We want to hear what you think about our service and our products, so we have been using our social pages as a portal for users to leave feedback about us. If you go on to our social media pages, you will see a number of posts designed to give our customers an opportunity to share their thoughts and experiences with us. In return for this feedback there are prizes to be won! Our customers are the most important thing to us and the aim is to offer them unbeatably good service consistently and we want to make sure that is exactly what we are doing. Head over to our Facebook and Twitter pages for more info...

We have always tried to showcase every area of our business through our social channels, and the last few months have been no different. Our most recent campaign has displayed how committed to the bathroom customers we are. Through showcasing our key bathroom brochures including Power In Showers and Bathroom Solutions as well as some of the key products we sell we have ensured that our customer base is fully aware of our commitment to bathrooms. As well as the brochures we have also encouraged our community to share their bathroom showrooms, and also linked up with some of the major manufactures to share the latest innovations in the industry. Follow and like our Facebook and Twitter for more info...

IN EVERY ISSUE OF BUZZ WE’LL GIVE YOU A RUN DOWN OF THE TOP 3 HITS ON OUR BLOG ‘BUZZING’ OVER THE PAST FEW MONTHS, TO SHOW YOU WHAT’S HOT RIGHT NOW! Discover the latest digital showers

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THE BUZZ FROM bcg

Knowledgeable staff

Unbeatably Great Service feedback

Dedicated business development team

Mira Showers

Easy to place orders


PRODUCT NEWS HEATING

Lyric T6 Series – built for installers, designed for customers The Lyric T6 Series is the next generation of programmable thermostats, developed to provide intuitive heating control and include the best features of modern connected devices. It is designed to fit the lifestyle needs of today’s customers whilst offering professional installers the benefits of simple installation via the thermostat or Lyric app.

• Compatible with 24–230V on/off and OpenTherm®

Greenstar range tops Which? boiler survey for seventh year running For the seventh consecutive year, Worcester have come out top in the Which? boiler report having achieved Which? Best Buy status across every boiler they make, from the Greenstar gas boiler range to their highlyefficient oil-fired models.

• Worcester became the only boiler brand to have the

appliances such as gas boilers, combi-boilers and heat pumps

Which? Best Buy endorsement seven years running

• Touch-screen buttons, a high contrast display with easily

readable instructions and simple programming functions, making it easy to set up

T4 Programmable Thermostat Designed for domestic and light commercial premises, the T4 programmable thermostat simplifies temperature scheduling, offering a level of usability and automated control customers expect from today’s technology. With standardised fittings and wiring that simplifies the installation process. FEATURES  Clear, user-friendly digital display with easily identifiable icons and simple push-button access to configuration menus  7 day, 5/2 day or single day scheduling with a choice of 4 or 6 independent time and temperature settings  Easy override functionality allowing customers to quickly make occasional changes and turn the schedule off if required  Away mode temperature settings with flexibility to change the number of days  Automatic summer and winter time changes for all-year efficient control

• Greenstar gas range achieved the maximum star

rating in five of the seven categories from public and installers, including brand reliability, build quality, availability of spare parts

• Greenstar oil boiler range is the only oil boiler range on the market to have obtained Which? Best Buy status

In the latest Which? boiler report, the Greenstar range achieved an impressive overall score, placing it a whole 9% ahead of the competition and sealing its place as the only boiler brand to have achieved the endorsement for its gas boilers for seven years running. Their flagship boiler range was the only product to achieve a five star rating for overall recommendation, making it the top choice not only with homeowners, but also for nonincentivised engineers. The Greenstar oil boiler range has also obtained Which? Best Buy status, the only oil boiler range on the market to achieve this. Homeowners and heating engineers rated the Greenstar range that highly it was a clear 16% above the nearest competitor. Having achieved a five star rating in three out of four categories, the range was credited as “simply the best oil boiler around according to owners and engineers”.

 Adjustable frostprotection for added peace of mind (optional outside sensor available)

Lyric T4 Programmable Thermostat

Lyric T6 Series

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PRODUCT NEWS HEATING

No compromise heating from Polypipe

The Grundfos ALPHA3 is perfectly in balance

Replacing radiators with a home heating system that’s underfoot and out of sight means you have space to create the home you want without compromising on style.

The new Grundfos ALPHA3 redefines what a small domestic circulator can do. Filled with useful features and robust hardware, the circulator raises the bar for efficiency and reliability in domestic circulators, even in the toughest systems.

Polypipe Underfloor Heating allows you to create more space and open the door to a whole new level of warmth, freedom and flexibility. No two homes are the same, which is why we have created a range of options that can be best tailored to your specific project. It also runs at much lower temperatures than radiators, meaning lower energy use - and bills! Our new Smart Plus range of controls are designed to complement your Polypipe Underfloor Heating system, giving you ultimate control over how you heat your home. They are accessible from either inside the home or through your smartphone or tablet, regardless of distance. BUSTING SOME COMMON UFH MYTHS... Do I need to dig up my floor? No. At only 18mm in depth, our Overlay System can be put on top of your existing floor. Will we need a new boiler? Not necessarily. If you’re installing UFH into an existing room, your current boiler will be compatible. It’s always best to check with your plumber. Don’t you have to have underfloor heating in every room? No – although you can have it throughout your entire home, it can also be installed in as many or few rooms as you like. Does it cost more to run than radiators? No. It runs at a much lower temperature than radiators, using less energy and cutting costs. Isn’t it just for tiled floors? No. There’s a solution for every floor finish, whether it be wood, stone or carpet.

When combined with the ALPHA Reader the ALPHA3 uses a light sensor to read data communication from the pump and send it to a smart device. The installer then follows some easy steps to balance the heating system. The Grundfos ALPHA3 is the most energy-efficient circulator in its class, it analyses the pattern of use and automatically adjusts the power output down to as little as 3W when the demand is low, offering an energy saving of 87% compared to regular pumps. So welcome to the market’s most reliable and durable circulator, with the added benefit of substantial savings on heating bills through quick and easy hydraulic balancing...making it as easy as 1-2-ALPHA3. FEATURES  The most energy-efficient small circulator on the market  5 year warranty  Patented AUTOADAPT setting for easy set-up and the best efficiency against changes in system demand, at all times  Permanent magnet motor  Unique ‘plug and pump’ electrical connection for fast fitting  Enables flow-based system balancing when used in conjunction with the ALPHA Reader

Is it safe for my children and pets? Definitely! As the floor temperature never rises above your body heat, it’s perfectly safe for both children and pets.

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THE BUZZ FROM bcg

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PRODUCT NEWS PLUMBING

Triton make a splash with stylish Amore shower

Three reasons to sell Redring Selectronic

Sleek, modern and ultra-stylish, the new Amore with clever fingertip touch controls and precise digital temperature readings is ideal to help your customer to create and set their ideal showering experience.

Selectronic Premier thermostatic showers have been trusted by care professionals for over 25 years and still offer unbeaten levels of temperature control and enhanced safety performance features.

Elegant and easy to operate, Amore is available in a choice of three premium finishes - Gloss White or Gloss Black and Brushed Steel. All designed to make a statement in the showroom and the bathroom.

There are even more reasons to recommend the Selectronic shower range to installers, thanks to a new five year UK warranty, wired pump connection and sales support literature.

Designed and built in the UK, the Amore electric shower from Triton comes with a two year full parts and labour guarantee and as you should expect from the UK market leader is supported by our national team of engineers and customer services.

The new class-leading five year warranty guarantees performance and peace of mind for specifiers, installers and end-users.

Interested in including the Amore in your showroom? Triton has display product available so speak to your bcg ASM for more details.

FEATURES Highly accurate thermostatic temperature o control to +/- 0.5 C Large tactile coded one-touch push button controls

FEATURES

Audible command confirmation

 Bright white Digital Temperature read-out – easy to read, even without glasses

Swift one-button commissioning

 Comes with new slender chrome kit with discreet brackets

Class-leading five year warranty

Smart data logging and fault-finding technology Wired integration now available with most digital and analogue pumps

 Temperature dial has a easy grip rubber edging for easy of use in the wet

To find out more about Redring’s new products, please go to redring.co.uk

Available in 8.5kw and 9.5kw power ratings

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PRODUCT NEWS PLUMBING

KITCHENS

Mira Showers anti-slip trays are a step ahead

Hot new special edition tap from insinkErator®

Mira Flight Safe shower trays are anti-slip trays like no other. Developed with Mira’s exclusive surface, they exceed the most stringent anti-slip tests in the UK (Class C).

InSinkErator®, a major player in the steaming hot water tap market, has extended their steaming hot water tap portfolio with the unique and stylish, special edition, J Shape, 3N1 steaming hot water tap – part of the exclusive Showroom Collection.

Made from durable acrylic and resin stone, Mira Flight Safe trays are lighter, tougher and easy to fit. The unique anti-slip surface is integral to the tray for a smooth, long lasting finish that won’t peel or rub off. Mira Flight Safe trays are 40mm deep to make access easy, and create a sleek look. The trays are also hygienic, each one featuring BioCote®, which is proven to reduce bacteria and mould growth by up to 99.9%. They’re also incredibly easy to clean. And now selected Mira Flight Safe trays are available in three great on-trend colours that will make a real style statement – Titanium Silver, Grey Anthracite and Taupe. The coloured trays are available in the 9 most popular sizes. FEATURES

FEATURES  An elegant one-piece curved tap  Dispenses filtered steaming hot water up to 98°C, as well as hot and cold options  Self-closing, easy-to-grip hot water handle with push-lever safety locking mechanism  Comes with a compact 2.5 litre tank that takes up little valuable cupboard space

 Safe, anti-slip surface  Strong and durable acrylic capped resin stone construction

 Ideal for retro-fitting  Five year in-home limited warranty on tap and two year full warranty on tank

Hygenic Biocote® technology reduces bacteria and mould growth by up to 99.9%

 Available in finishes of Brushed Stainless Steel and Polished Chrome

Easy-access low profile

 Dimensions: H 407 x W 161 x L 221 mm

Optional risers kit and upstand kit available

For more information on the Showroom Collection from InSinkErator®, consult your Account Manager or go to insinkeratorsc.co.uk

Slimline waste cover Ten year guarantee

10 THE BUZZ FROM bcg

Instantly dispensing filtered, steaming hot water up to 98°C safely, alongside regular hot and cold options, it alleviates cluttered worktop space with avant-garde Italian style. It has a premium finish in a contemporary curved design, with a solid, high quality, low lead brass composition, adding extended reliability.

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From ceramics to brassware and everything in between

The new Bathroom Solutions collection is out now

11. RANGEMASTER AD

7–6 Knowledgeable staff

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Order from 7am till 6pm for next day delivery

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For more info, call our sales office

Follow us

0344 292 7878 7–6

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Delivering unbeatably great service 24/7 e-services

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SALES TEAM

BEST BUYS

update

DIDN ’T REG ISTE TO BE ABLE R LAST YEAR? REG ISTE TO TAKE R ONLINE PART IN TOD THIS AMA ZING CAS AY AT bcg. co.u k HBACK OFFE R.

10

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CASHBA CK *

SALES DIRECTOR JONATHAN EYRE SHARES WHAT GETS HIM EXCITED ABOUT THIS TIME OF THE YEAR. What a couple of months, with certain home teams doing better than expected at the Euros, coupled with the great success in Rio for both individuals and the team events. As for our team, it’s been a great couple of months of trading and as I mentioned in the last issue, it’s been great to have a full squad out and about on territory. However things never stay the same for too long and some of you may be aware that Dan Banks has left the

bcg fold – at this point I’d like to thank Dan for all his work over the years and I know he’ll succeed in his new venture! (watch this space for exciting updates to our team!) One thing that I love about this time of year is our next edition of Best Buys – jam-packed full of quality cashback deals from great suppliers. We'll be in touch very soon to talk through and advise which suit your business and how you can get involved! We aim to get a copy in the post and digitally to you in October.

10

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CASHBA CK OFFER Visit bcg .co.uk

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for more details on this fantastic on detaile d goods

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See T&Cs for more details.

On a product note I have been really pleased with the uptake in our Savanna radiator offering – not only do we have the range to suit your business, we have the service to back it up, huge stock depth the ability to order between 7am–6pm and all for next day… Many thanks for your continued support and we hope you all have a great autumn/winter trading period!

SALES OFFICE

round-up

ANDY HIBBERT, BCG’S TIRELESS CUSTOMER SUPPORT CENTRE MANAGER, GIVES US AN OVERVIEW OF WHAT’S BEEN HAPPENING IN THE SUPPORT CENTRE.

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THE BUZZ FROM bcg

I'm starting in the same sporting vane as Jonathan in hoping the Villa have more success next season than England did this summer, although they will have to fight for it! So…it brings a smile to my face (unlike the football) as more and more people sign up to our e-services - it helps massively in the office and frees up our operatives so that they can focus on delivering 'Unbeatably Great Service' to you our much-valued customer. Our goal as always is customer service of the highest order and as I mentioned in my last piece NPS and C-SAT scores feature heavily within our business model. Many of you have already used our latest survey

Knowledgeable staff

at the end of calls to rate my team, and for that thank you, this helps us massively to deliver the best customer experience. If we are going wrong somewhere then you the customer have the chance to let us know so that we can take the issues and put them right! (don’t forget with the survey you get the chance to win or donate to charity). As I mentioned in my opening statement about e-services, we think it’s great that so many of you are taking advantage of it and if you’re not give it a try…if you are struggling to use it or log on let us know and we will get support to you as quick as possible. Thank you for your support and have a great few months trading!

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STEVE EGERTON bcg Marketing Manager

for you, we don’t want you to miss out on our deals and promotions. Alternatively follow us on Twitter or like us on Facebook for all the latest news!

Q How long have you worked for bcg and what did you do before?

I joined bcg in January 2014 – so coming up to three years now (where’s that gone?). Prior to me joining bcg I worked in sports marketing (fishing) for an American-owned company based in Redditch – enjoyable, fast-paced and in show season very tiring!

Q What do you like doing in your spare time...and state a fact that people are unlikely to know about you?

Q The best thing about bcg (so far)?

 he people, environment and the ability T to make decisions quickly and act on them. As a team we all put the customer first and this runs through the business from top to bottom.

Q What is the one thing that bcg customers could do to help you to help them better?  Details and contacts etc – we pride ourselves on our digital marketing and reaching the right customers at the right time. If you're speaking to one of our Customer Care Team or your ASM just check we have the right email address etc

I'm a fanatical carp angler of nearly 23 years…if I have any spare time I’m angling at one of my syndicate waters. I've angled in the UK and Europe for some huge fish, but like most anglers we just don’t get enough time to really do it justice! Other than that I'm a massive music fan, gig and festival goer – I once did four gigs in a week, knackered by the Sunday! On a Friday PM you’ll mostly find me in the pub with my other half and friends unwinding from the week with a sneaky pint or two!

DAWN EAST bcg Business Development

to check prices, stock and place orders anytime of the day or night. That would allow us, in the business development team, more time to focus on relationships with our customers and building the business.

Q How long have you worked for bcg and what did you do before?  I joined bcg in December 2014, so I’ll be celebrating two years here very soon. Prior to joining the bcg team I was at Worcester Bosch in the contact centre.

Q What do you like doing in your spare time...and state a fact that people are unlikely to know about you?

Q The best thing about bcg (so far)?

 he best thing about bcg is that I feel T really looked after by the Company and Management team. Not forgetting all of the people I have worked with over the last 2 years. They’ve all been lovely and very helpful (and a little mad!)

Q What is the one thing that bcg customers could do to help you to help them better?  The one thing that bcg customers can do to help us would be to use the website more. The website allows our customers

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In my spare time I like to spend time with my family and looking after an array of pets… we have a corn snake, a boa constrictor, 2 terrapins, fish, a bearded dragon, a budgie, 2 rabbits, 2 dogs and 3 cats.

One fact people may not know is before I started my family I used to paint figurines for Worcester Porcelain.

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THE BUZZ FROM bcg

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OUR REGULAR ROUND-UP OF OUR BCG CUSTOMERS CONTINUES THIS ISSUE WITH A FOCUS ON THREE BCG CUSTOMERS WHO HAVE GROWN THEIR SOCIAL MEDIA PLATFORMS.

BBS Plumbing are one customer that caught our eye across social media and we featured them as part of our bcg Spotlight campaign.

LBS Builders Merchants who work across Facebook and Twitter to engage with their audience are another one of our customers who we think use social media really well and so we featured them in our bcg Spotlight campaign.

BBS Plumbing have profiles on both Facebook and Twitter which allow them to communicate directly with their customers around the Bristol area. They share a mixture of content that ranges from informing customers of their new offers and promotions, showing off any new products they sell as well industry and local area news. Follow them on Facebook and Twitter to stay up to date!

14 THE BUZZ FROM bcg

LBS have built up a huge audience through sharing offers, promotions and product information across their Facebook and Twitter pages...follow them on both to ensure you never miss an update!

Knowledgeable staff

We featured AJM (1988) Ltd over the summer in our bcg spotlight for because of their great Twitter profile. AJM (1988) Ltd are an independent plumber’s merchant open to the trade & public. Their Twitter profile has been active since 2013 and has been sharing key offers and deals with their customers throughout the last 3 years of social activity. Keep up to date by following them on Twitter.

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Richard Craven is a small plumbers’ merchant located in Keighley. We specialise in supplying boilers, radiators, bathrooms, showers and general plumbing fittings, as well as being the leading local supplier of boiler heating spares, supplying tradesman and the public alike. We aim to provide our customers with advice and most importantly, excellent customer service. Founded in 1995, our original focus was purely pipes and fittings before we diversified our offering to support all domestic plumbing needs. After great success we needed more space to accommodate our growth, so in 2012 we moved to a larger site offering a modern and larger trade counter to our customers, which includes a small showroom. The building also has a bigger warehouse enabling a lot more stock to be held. This space has allowed us to become a ‘spares centre’, holding over 2,500 boiler spares in stock.

What’s the best things about dealing with bcg? We love the hassle free way in which bcg operates. It is important to us that we can place an order and not worry about it. We trust that we are being provided with high quality products at competitive prices. It is also reassuring that if we do have any issues the bcg team are on hand to assist us. Is there anything you would change about bcg? Although we are confident that the products we have ordered will be delivered on the day specified, it would be good if we could receive the orders early in the morning so we can maximise our working day. How do you feel about the future and what plans do you have for Richard Craven? We are very optimistic about the future and expect to continue growing as a business. In order to do that we will need to partner with larger contractors and continue to deliver great customer service and prices. With the help of bcg we see this as an achievable goal for the future.

How long have you been a customer of bcg? We have been a customer of bcg since the business started 20 years ago. We wanted to source the best suppliers for the business to enable us to offer our customers the best possible products at the best possible price. We found this with bcg and have been working with them ever since.

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Find out more at: www.richard-craven.co.uk

SP TLIGHT

customer

When was the company started and how have you grown over the years?

We spoke to Matthew Richards of Richard Craven Plumbing Centre.

THE BUZZ FROM bcg

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HARDWARE

HOME CONNECT

SMART CONNECTIVITY FOR AN EASIER LIFE. Remote cooking Get even more out of your oven with Home Connect. Just use your mobile device to turn on your Home Connect enabled oven remotely, from anywhere. You can set push notifications so that your app gives you all the information you need to monitor the cooking process. You will know when the meal is ready as soon as it’s done.

The best ingredient for every dish Not only does your oven produce superb meals, but your Home Connect app will give you access to an entire world of clever recipes. And you can save your favourite dishes to your app, so that your oven has exactly the right settings when it starts cooking. It will make baking and cooking so much easier, and you will get perfect results.

Cook’s tip

The future has arrived and it’s knocking on your front door. Home Connect brings smart technology to your appliances and lets you control them with your phone or tablet. So, whether you want to turn the oven on to cook your dinner when you’re on your way home, or check what’s in your fridge while you’re at the shops, you’ll be in complete control.

The best cooks have the best tricks. Turn yourself into an expert – with your Home Connect enabled oven. Via your app, it will give you lots of tips and tricks as well as the most important information you need about the most common ingredients. Never mind if you are an expert already – there’s always something new to learn.

You can trust us – we’re invented for life To use the new home appliances from Bosch with Home Connect capability, you need a smartphone or tablet with Wi-Fi. The Home Connect app for these appliances can be downloaded for free from the App Store and the Google Play Store.

24/7 service, just for you For a perfect everyday life you need perfect solutions – especially if something goes wrong with your home appliances. To make sure that everything runs smoothly again, the Home Connect Hotline will put you in touch with one of our customer support representatives. They can remotely check the home appliances with you. If they need to visit your home, they will have the necessary spare parts with them so that everything is as convenient for you as it can be.

Find out more at: bosch-home.co.uk/home-connect

16 THE BUZZ FROM bcg

Knowledgeable staff

Dedicated business development team

Easy to place orders


GET CLOSER TO YOUR COOKING WITH

“i love to add a modern twist to my grandma's classics” laura

COOKAHOLICS USE SLIDE&HIDE ®: THE ONLY OVEN WITH THE DISAPPEARING DOOR As a Cookaholic, your time in the kitchen is all about being creative. That’s why we’ve designed our new oven with the unique Slide&Hide® door. It lets you get closer to your cooking. To see more of our amazing ovens and view our Cookaholics in the kitchen visit youtube.com/bakeityourself Cooking inspires people. People 7am till 6pm inspire us. 7–6 Order for next day delivery

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ACCESSIBLE

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SPACE SAving

UNIQUE

THE BUZZ FROM bcg

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A QUICK OVERVIEW OF FORTHCOMING BROCHURES - THE LATEST BATHROOM SOLUTIONS AND MERCHANT BOOK WILL BOTH BE AVAILABLE SOON!

In the last issue in Buzz we had updated our Bathroom Solutions brochure with our new Viva range of furniture. Our new Bathroom Solutions has a complete new look and feel with new ceramic products, brassware and furniture. There are five new ranges of brassware in total named Usk, Calder, Avon, Severn and Traditional. There are also a couple of new ceramic ranges called Sienna, Porto, Traditional, Modena, and the new Eaden. These fantastic new additions really do complete our offering plus cover off any areas which we were not in before. Coupled with generous margins and great retails, we really feel we have the product for you and your customers.

The collection EVERYTHING YOU NEED, IN ONE HANDY

PLACE

Bathroom Furniture

From small drawer units, tall cupboards Complete any bathroom with our varied range of furniture. covered. and basin units we have the look and feel of your bathroom

Standard Basin Unit

Standard Basin Unit

Standard Basin Unit

Gloss White H781mm

Gloss White H781mm

Gloss White H781mm

G56951 W450xD300mm BS3426BS £68.52

G56953 W550xD300mm BS3585BS £71.70 G56955 W650xD300mm BS4536BS £90.72

G56957 W750xD330mm BS6711BS £134.22 G56959 W850xD330mm BS7183BS £134.08

Standard Basin

Standard Basin

Standard Basin White G51418 450mm BS1689BS £33.77

White

White

G51423 550 mm BS1798BS £35.96 G51428 650 mm BS2462BS £49.24

G51431 750mm BS3403BS £68.06 G51434 850mm BS3440BS £68.80

Standard Basin Unit

WC Unit

Standard Basin Unit

Gloss White H766mm

Gloss White H781mm

Gloss White H781mm

G56969 W500xD300mm BS3538BS £70.76 G56970 W500xD330mm BS3684BS £73.68

G56961 W1050xD330mm BS7873BS £157.46

G56963 W1200xD330mm BS8886BS £177.72

Standard Basin

Standard Basin

G56971 W600xD300mm BS3876BS £77.52 G56972 W600xD330mm BS4046BS £80.92

White

White

G51402 1050mm BS5128BS £102.56

G51405 1200mm BS7596BS £151.93

Arctic - NEW

Deep Tall Unit

Mirror With 3 Lights

Mirror With 2 Lights

Mirror With 1 Light

Gloss White H1902mm

Gloss White H750xD170mm

Gloss White H750xD170mm

Gloss White H750xD170mm

G56975 450mm BS3099BS £61.98 G56976 550mm BS3949BS £78.98

G56978 750mm BS5779BS £115.58 G56979 850mm BS6182BS £123.64

G56980 1050mm BS7301BS £146.02 G56981 1200mm BS80006BS £160.12

G56967 W350xD300mm BS7704BS £154.08 G56968 W350xD330mm BS8064BS £161.28

Deep Cupboard Gloss White H766mm G56965 W250xD300mm BS3399BS £67.98 G56966 W250xD330mm BS3979BS £79.58

3 Drawer Unit Gloss White H766mm G56973 W350xD300mm BS4215BS £84.30 G56974 W350xD330mm BS4380BS £87.60

G56977 650mm BS4286BS £85.72

All prices RRP excluding VAT

26

2016/17 edition 13

ting, names in hea All the biggest consumables bathrooms and

50

BATHROOM SOLUTIONS

50

For more info,

BATHROOM SOLUTIONS

The merchant book

Modena

call our sales office

CERAMICS – MODENA

visit bcg.co.u

600mm Basin

Pedestal

BATHROOM

White W600xD450mm

White

Basin One Tap Hole G51725 BS2296BS £45.92

Full Pedestal H820 G51726 BS812BS £16.24

520mm Basin

Semi Pedestal G51728 BS1102BS £22.04

BATHROOM

White W520xD420mm

CERAMICS – MODENA

0344 292 7878 k

Basin One Tap Hole G51727 BS2086BS £41.72

Toilet Pan C/C & Cistern

White H785xW370xD610mm Pan (seat not included) G51729 BS4114BS £82.28

114

18

THE BUZZ FROM bcg

bcg.co.uk 0344 292 7878

27

All prices RRP excluding VAT

Back to Wall Pan

White H400xW350xD520mm

Cistern (including fittings) G51730 BS2600BS £52.00

Pan (seat not included) G51731 BS3998BS £79.96

Soft Close Square Toilet Seat G51732 BS1628BS £32.56

Soft Close Square Toilet Seat G51732 BS1628BS £32.56

It's that time of year again and our latest Merchant Book has all the latest product from the best suppliers in the industry. Our new book will see the launch of the new Baxi 200/400 boilers and updates for Ideal Standard, as well as new Bathroom Solutions product and all the latest from Worcester Bosch. The majority of the product within the book is available next day from our massive stock holding.

All prices RRP excluding VAT

Knowledgeable staff

Dedicated business development team

Easy to place orders

7–6

Order from 7am till 6pm for next day delivery

Knowledgeable staff

24/7 e-services

Largest stock of brands

bcg.co.uk 0344 292 7878

115

Dedicated business development team

Easy to place orders


e-services is easy At bcg our aim is always to deliver unbeatably great service and with our easy e-services it’s just another way we are doing so. e-services is open 24/7, so you can log in any time day or night to fit into your working day whenever you need it and with a 5pm cut off on orders for next day delivery, you can rest easy that you’ll get the stock you need when you need it.

Over the past year we have been focused on our ebusiness solutions for our customers.

Our e-services gives you the flexibility to place and manage your orders, track deliveries, download product pricing, view stock availability, see your account status and download your specific account terms. Additionally you can create quotations incorporating your company logo and download your invoices for faster, more efficient working.

STEP-BY-STEP Click SIGN IN TO ACCOUNT

Andy Hibbert, Customer Support Centre Manager reports that over 15% of sales for last year came though ebusiness solutions, meaning, more time for our staff to give you 'Unbeatably Great' customer service! Also look out for our call surveys with a chance to rate our service and win/donate vouchers!

e-services is open to all registered bcg customers and to show just how easy it is, here is a simple step-by-step guide, why not log in today and see for yourself.

If you aren’t sure about the code you need to search, don’t worry we’ve got that covered! Use the keywords search facility* to find the relevant item. Type in words that describe the product such as manufacturer, colour, model etc and click the search icon. You will be presented with a list of products matching your keywords.

Type in postcode and click Search.

At this point the stock availability and nett price of the item has been ascertained. To order the product click Back to product.

* The keyword search facility only works with internet explorer.

Click on Login

Re-enter the quantity and click Add to basket. Click on a selected product. Once logged in you can access many features including • Checking prices • Checking stock availability • Placing orders (weekday next day delivery cut off 17:00) The above facilities all follow sequentially. It’s a small step from confirming the code, stock availability and price, to ordering the item.

7–6

Order 7am till 6pm for next day delivery

A small subscreen appears quoting the net price (price you pay after discounts), type in quantity and click Check Stock.

Type in a Job Reference if required and click Order.

You will then be able to chose Delivery, agree to the Terms and Conditions, enter any notes and finally submit the order.

24/7 e-services

Largest stock of brands

THE BUZZ FROM bcg

19


HEATING 20 THE BUZZ FROM bcg

Feature PROMO

10

£

* BACK CASHBO ILER

PER

BUY ANY PROMOTIONAL† BOILER AND GET £10 CASHBACK SEE PAGE 36

† Promotion applies to select SYSTEM i, COMPACT & CLASSIC, HEATSLAVE and DANESMOOR Boilers. Terms and Conditions: See page 38 for full terms.

Knowledgeable staff

Dedicated business development team

Easy to place orders


Worcester’s new pricing and greenstar rewards offer get installers firing on all cylinders

New £100 price drop on Worcester’s full range of Greenstore unvented cylinders. Range delivers excellent heat retention, rapid re-heat times and consistent hot water at mains pressure. Saving will occur automatically upon purchase Greenstar Rewards cylinder promotion also extended until 31st December 2016 50 points available for every cylinder purchased Points redeemable for a range of rewards, from Worcester workwear to Bosch power tools

Worcester, Bosch Group is welcoming a return to this year’s heating season with a £100 price drop across its full range of Greenstore unvented cylinders. Matching leading performance with great value, Worcester’s range of high efficiency cylinder is compatible with both its Greenstar condensing boiler range, as well as regular and system boilers from other manufacturers. The promotion comes amid news that Worcester’s Greenstar Rewards cylinder offer has been extended until 31st December 2016, meaning heating engineers can also collect ten times more points for each Greenstore cylinder they install. Fifty points are available per cylinder purchased, which installers can then redeem for a variety of rewards ranging from Worcester branded clothing to Bosch professional power tools. To start collecting points, sign up for Worcester’s Greenstar Rewards programme at worcester-bosch.co.uk/ greenstar-rewards.

To start collecting points, sign up for Worcester’s Greenstar Rewards programme at worcester-bosch.co.uk/greenstar-rewards

7–6

Order 7am till 6pm for next day delivery

24/7 e-services

Largest stock of brands

THE BUZZ FROM bcg

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Super light. Super compact. Super connected.

The super new boiler, made exclusively for independent merchants is now available from Baxi.

• • • • • •

200 and 400 models available Light and easy to manoeuvre at 26kg Fits in a 290mm deep cupboard Outputs of 24 and 28kW available Baxi uSense smart control coming 2017* 3 and 5 year warranties**

Book free hands on training at baxi.co.uk/training or call 0344 335 4207 * To register your interest visit baxiworks.co.uk ** Available until 31st December 2016. Subject to registration and an annual service. Terms and conditions apply. For full details visit baxi.co.uk/warranty 22 THE BUZZ FROM bcg

Knowledgeable staff

Dedicated business development team

Easy to place orders


SMART, SMALL AND

easy to install With homeowners increasingly expecting smart technology from their appliances, it’s important that installers choose products which meet the evolving needs of the customer whilst providing ease of installation. Jon Phillips, head of product management at Baxi, explains.

In a world where everything from your phone to your fridge can be smart, it’s no surprise that consumers are looking to make their heating systems smart too. In fact, according to The Digital Homes report from Barclays Mortgages, nearly a third of homeowners reported a belief that connected technology can not only make a home far more economically efficient, but can add worth too. However, meeting the rising demand for smart tech should be balanced with other factors such as hassle-free installation, efficiency and ergonomic design. A good example of this is our new Baxi 200 and 400 high efficiency combi boilers, which will help to make light work of installation due to their compact design. These boilers have been designed from the ground up through consultation with installers, meaning that everything from the inner workings to the installation process and packaging has been designed with the needs of the industry in mind.

For further information: baxi.co.uk

7–6

Order 7am till 6pm for next day delivery

24/7 e-services

Largest stock of brands

THE BUZZ FROM bcg

23


BIG IDEAS FOR SMALL HOMES As the homes we live in get progressively smaller and more compact, so does the space we have for large and bulky items such as hot water cylinders. However, that doesn’t mean that the choice of hot water system must be restricted too, as John Forster, product manager at Heatrae Sadia discusses. As we all know, with space ever at a premium, the typical UK home is shrinking drastically, meaning we must achieve the same core functionality within a smaller capacity.

Megaflo Eco Slimline – Indirect

Cue the Megaflo Eco Slimline which, in effect, offers consumers the best of both worlds – a cylinder that fits into slender spaces such as small airing cupboards and wardrobes, but also ensures that the hot water keeps on flowing throughout the household. By being taller, the cylinder stores the same amount of hot water as an equivalent capacity standard cylinder without requiring such a large footprint, meaning it can be installed into smaller spaces where traditional cylinders simply would not fit - it is also slim enough to fit through most loft hatches. Furthermore, whereas an unvented hot water cylinder would usually need an external expansion system, the Megaflo Eco Slimline features an internal expansion system with floating baffle technology, meaning a faster and neater installation.

Megaflo Eco Slimline – Direct

24 THE BUZZ FROM bcg

It is available in capacities from 100 to 190 litres, in direct and indirect versions, and offers the same high performance and quality that installers and consumers have come to expect from the market leading Megaflo Eco range. The cylinder also comes with a lifetime domestic warranty.

Knowledgeable staff

High performance is also accounted for. Like its sister cylinder, Megaflo Eco Slimline is manufactured in Heatrae Sadia’s accredited UK factory, and features laser and TIG welding, butt joints and post-weld treatments to ensure a longer cylinder life. An L-shaped heating element ensures the whole cylinder is heated, and 60mm of injected polyurethane foam and an insulated T&P valve means reduced heat loss. In addition, an inlet diffuser stops cold water mixing with hot, delivering flow rates of up to 72 litres per minute. What’s more Heatrae Sadia are now helping installers to learn how to install unvented hot water storage systems by allowing them to claim back the full £175 cost of the G3 course against the purchase of any Megaflo cylinder within three months of their training date. (www.heatraesadia.com/trade/training). This can be used in conjunction with the firm’s existing Megacash back deal which provides £150 cashback on any Megaflo hot water cylinder, and has recently been extended until the end of December 2016 (www.heatrasadia.com/megacash). Amid a shrinking housing size, it is vital for merchants to take stock of the latest compact innovations which will make the most of every inch of available space. With the Megaflo Eco Slimline, for example, customers can benefit from a solution which offers unparalleled levels of hot water, exceptionally quick recovery rates and energy-saving, all within a compact form – ensuring a big performance in a small size.

For further information Heatrae Sadia visit www.heatraesadia.com or call 01603 420 220.

Dedicated business development team

Easy to place orders


Compact with Style

Classic Column

Vertical Planner

Concord Lo-Line

Concord Plane Double

New line-up from Stelrad Those of you familiar with the style and quality of the Stelrad range of radiators will be pleased to hear that bcg has added four new designs to the Stelrad range it stocks – the first time that the Compact with Style, the Planar, the Classic Column and the Concord have been available through bcg.

With the trend for radiators in homes these days to be something of a feature rather than simply a functional heating appliance, Stelrad’s traditional steel panel radiators – such as the Savanna I Compact, are still the best sellers in the UK, however, the company’s premium panel and designer and decorative radiators are growing in popularity with homeowners and installers. The heating system has become a key sales point for new and refurbished homes and the quality and design of the radiators provides an added boost for any property. Subtle, striking, classic or contemporary, there are hundreds of models to choose from, in all sorts of shapes and sizes and these days various colours to suit any living space. The Compact with Style range from Stelrad adds a subtle architectural look that gives a sophisticated designer styling to any room. Flat fronted with a subtle horizontal line pattern, the Compact with Style is available in Horizontal, Vertical and Lo-Line options. The Planar is proving hugely popular in residential and commercial heating system options. It offers a simple and understated design option, making Planar the ultimate in

7–6

Order 7am till 6pm for next day delivery

minimalism for a radiator. It’s smooth finish with integrated top grille and side panels gives it a slim, stylish profile. The Classic Column range offers a timeless classic design that complements both contemporary and traditional interiors. It offers a real style statement for any home with a beautiful finish and a huge range of size options including vertical radiators. The Concord range creates a distinctive look for any room with four super-stylish design options from Lo-Line at just 144mm high, up to the Vertical at up to 2 metres – and every height in between. These attractive flat tube radiators bring something special to any room where these are included. Stelrad Radiators are the choice for most installers on a day to day basis, with options for every application, easy availability and extremely high quality finishes – all at very affordable prices.

Concord Vertical

You can view them all at: stelrad.com/products/designer-series/

24/7 e-services

Largest stock of brands

THE BUZZ FROM bcg

25


BATHROOMS

Feature PROMO

SHOWER

OFFERS bcg code

Description

Was price

Promo price

D62384

Adept BRD Dual Outlet Shower & Kit

£298.22

£199.00

D62397

Coda Pro ERD Dual Outlet Shower & Kit

£235.91

£169.00

D90811

Mira Vie 8.5kw

£95.72

£69.00

D90813

Mira Jump 8.5kw

£126.26

£85.00

D00455

Mira Spot Thermostatic 9kw

£233.81

£169.00

D62396

Mira Coda Pro EV

£121.11

£89.00

D04834

Mira Element SS EV

£194.61

£139.00

NETT PRICES, NO DISCOUNT Terms and Conditions: Offer applies to trade only, from 1st October to 31st December 2016. No secondary terms apply.

D62384


Astro Black Rectangle

Malbec Red Rectangle

We are exceptionally proud to bring a new era of shower tray design to market

THE EVOLVED SHOWER TRAY BY JT

7–6

Leading UK shower tray manufacturer, JT, has launched a new addition to its award-winning range. Evolved by JT is a first in the market that fuses both tray and wet room concepts. At just 25mm deep, Evolved by JT has been designed to incorporate the simplicity of installing a shower tray with the stunning look of a modern wet room.

Over nearly three decades, JT has led product design in the shower industry, from the first tray on legs to the launch of the revolutionary JT40 and marketleading JTFusion, the low-profile tray that took the market by storm.

Evolved by JT is the result of a significant investment in time, design and production technology. Our latest addition to the JT range is a 25mm tray that has the look and feel of a wetroom, but with the functionality and quality of a JT shower tray.

This next generation product features a leading edge waste solution, powered by an exclusive partnership with global market-leading waste manufacturer Wirquin.

'Our brand reputation is built on quality and innovation, which we are really proud of. It is the first tray that has been designed with a fully integrated, purpose built low-level waste system created in a joint venture with Wirquin. Both companies have invested countless hours in research, design and development to bring this sector first product to market.'

Evolved by JT is available in five stunning colours – Sage Green, Mistral Grey, Malbec Red, Pastel Blue and Astro Black, as well as Gloss and Matt white. Paul Crossley, Managing Director of JT, said 'We are exceptionally proud to bring a new era of shower tray design to market.

Order 7am till 6pm for next day delivery

24/7 e-services

Largest stock of brands

THE BUZZ FROM bcg

27


GET A BOOST WITH GRUNDFOS There are many instances when water supply is insufficient and needs to be given an additional boost. With a wide range of products available to meet these types of demands in the home (as well as in larger applications), you can rely on Grundfos to deliver the extra that is required.

Grundfos SSR2 Universal

Grundfos shower pump options: • NEW SSR2 and STR2 positive head shower booster pump, that offers improved efficiency and low noise levels, up to 2.0 bar •N  EW SSR2 and STR2 Universal – positive & negative head shower booster pump, that offers improved efficiency and low noise levels, up to 2.0 bar •A  MAZON - will transform any compatible shower system into a really enjoyable and invigorating power shower, up to 4 bar •A  MAZON Universal - for boosting water pressure in domestic or light commercial hot & cold water systems, up to 4 bar •A  MAZON EXTRA Universal - for boosting water pressure in domestic or light commercial hot & cold water systems, up to 6 bar

The Grundfos Home Booster is a cold water whole house booster set, that provides a compact and cost-effective solution. Units are self-contained and their neat size makes them ideal for a range of domestic installations where space is at a premium.

Designed and developed by Grundfos Pumps specifically to meet the demands of the UK market, these Home Booster units that are manufactured in the UK and have proven themselves in the field for the past 10 years. In terms of key features they offer:

The Home Booster is available in two options:

• Integrated 200 litre storage tank (180 litres useable volume)

•H  ome Booster 3.0 Bar which is fitted with the CM 3-4 I

• Electronic on/off control • N  ominal performance 3.0 bar or 4.5 bar at 0.5 l/s (depending on model)

•H  ome Booster 4.5 Bar which is fitted with the CM 3-6 I

Grundfos Home Booster

28 THE BUZZ FROM bcg

• Packaged set - ready for installation

The units feature an integral storage tank with Type AB air gap, in accordance with Water Byelaws regulations. The high quality stainless steel pump delivers high efficiency, sustained performance, long working life and quiet operation. The Grundfos PM2 controller besides supporting the on/off controls for the pump, also provides dry run protection should the storage tank run out of water.

Knowledgeable staff

• Dry run protection • WRAS approved materials Another important aspect is that installation is straightforward - just requiring connection of mains cold water supply, discharge pipe, overflow pipe and electrical connections. Sets are typically installed in a utility room or a garage.

Dedicated business development team

Easy to place orders


Our all new Bathroom Solutions, The Collection has arrived

Bathroom Furniture Complete any bathroom with our varied range of furniture. From small drawer units, tall cupboards and basin units we have the look and feel of your bathroom covered.

Standard Basin Unit

Standard Basin Unit

Standard Basin Unit

Gloss White H781mm

Gloss White H781mm

Gloss White H781mm

G56951 W450xD300mm BS3426BS £68.52

G56953 W550xD300mm BS3585BS £71.70

G56957 W750xD330mm BS6711BS £134.22

Standard Basin

G56955 W650xD300mm BS4536BS £90.72

G56959 W850xD330mm BS7183BS £134.08

White

Standard Basin

Standard Basin

G51418 450mm BS1689BS £33.77

White

White

G51423 550 mm BS1798BS £35.96

G51431 750mm BS3403BS £68.06

G51428 650 mm BS2462BS £49.24

G51434 850mm BS3440BS £68.80

WC Unit

Standard Basin Unit

Standard Basin Unit

Gloss White H766mm

Gloss White H781mm

Gloss White H781mm

G56969 W500xD300mm BS3538BS £70.76 G56970 W500xD330mm BS3684BS £73.68 G56971 W600xD300mm BS3876BS £77.52 G56972 W600xD330mm BS4046BS £80.92

G56961 W1050xD330mm BS7873BS £157.46

G56963 W1200xD330mm BS8886BS £177.72

Standard Basin

Standard Basin

White

White

G51402 1050mm BS5128BS £102.56

G51405 1200mm BS7596BS £151.93

Arctic - NEW

Mirror With 1 Light

Mirror With 2 Lights

Gloss White H750xD170mm

Gloss White H750xD170mm

G56975 450mm BS3099BS £61.98

G56978 750mm BS5779BS £115.58

G56980 1050mm BS7301BS £146.02

G56967 W350xD300mm BS7704BS £154.08

G56965 W250xD300mm BS3399BS £67.98

G56973 W350xD300mm BS4215BS £84.30

G56976 550mm BS3949BS £78.98

G56979 850mm BS6182BS £123.64

G56981 1200mm BS80006BS £160.12

Mirror With 3 Lights

G56968 W350xD330mm BS8064BS £161.28

Deep Tall Unit

G56966 W250xD330mm BS3979BS £79.58

G56974 W350xD330mm BS4380BS £87.60

Gloss White H750xD170mm

Gloss White H1902mm

Deep Cupboard

3 Drawer Unit

Gloss White H766mm

Gloss White H766mm

G56977 650mm BS4286BS £85.72

26 All prices RRP excluding VAT

All prices RRP excluding VAT

27

Modena

600mm Basin

Pedestal

White W600xD450mm

White

Basin One Tap Hole G51725 BS2296BS £45.92

Full Pedestal H820 G51726 BS812BS £16.24

520mm Basin

Semi Pedestal G51728 BS1102BS £22.04

White W520xD420mm Basin One Tap Hole G51727 BS2086BS £41.72

Toilet Pan C/C & Cistern White H785xW370xD610mm

6

All prices RRP excluding VAT

Pan (seat not included) G51729 BS4114BS £82.28

Back to Wall Pan

Cistern (including fittings) G51730 BS2600BS £52.00

Pan (seat not included) G51731 BS3998BS £79.96

Soft Close Square Toilet Seat G51732 BS1628BS £32.56

Soft Close Square Toilet Seat G51732 BS1628BS £32.56

White H400xW350xD520mm

All prices RRP excluding VAT

We have been busy working on bringing you an improved and updated Bathroom Solutions range. We’ve worked hard with our unique suppliers to develop our extensive range of exciting bathroom products and we are delighted to offer brand new Ceramic, Brassware and Arctic furniture collections.

7

We have paid extra attention to style, functionality and above all giving exceptional value money, the bcg Bathroom Solutions collection accommodates it all!

We have taken great care in selecting the best products that complement any bathroom décor; from the modern to the traditional and everything in between.

Visit bcg.co.uk today to request your copy or speak to your local ASM

The collection EVERYTHING YOU NEED, IN ONE HANDY PLACE

7–6

Order 7am till 6pm for next day delivery

24/7 e-services

Largest stock of brands

THE BUZZ FROM bcg

29


KITCHENS

Feature PROMO

bcg Product Product Name Code

1

£ .50

G73229

CASH BACK *

bcg Product Code

Product Name

G73229

Kuban Tap

G67804

Neva Tap

Price WAS

Price NOW

Houston 985*508 £105.89 £89.00 1.0 Bowl S/Steel Houston 985*508 G74349 £136.28 £115.00 1.5 Bowl S/Steel G74348

Terms and Conditions: Please see page 38 for full terms.

G74348


Vetta 1.5 Bowl Lifestyle

Kitchen sink manufacturer, Astracast, have relaunched their Value Range of sinks and taps as Essentials, with a bcg branded flyer to support the range.

ESSENTIAL SINKWARE

Premium Granite 1.0 Bowl Opal White

The range has a little bit of everything with something in there to put a smile on everyone’s face!

a deep bowl option as well as a contemporary fabricated sink and undermounts.

From the stainless steel sink and tap packs right through to a ceramic Belfast and everything in between. With prices starting at £34 (Trade Exc. Vat) for a compact single bowl stainless steel sink and great looking taps from £18.50 (Trade Exc. Vat).

If it's granite you’re after then there are two with classic and modern designs available in single and single and half bowl options - amazingly all under £100. The relaunch sees the addition of both Opal White and Sahara Beige on the Premium Granite sinks.

The sink and tap packs are true onebox solutions with everything you need including the stainless steel sink, chrome single lever tap, waste(s) and the overflow or pipework where required. The sink and tap both come with a 5 year guarantee, with only the decorative finish and o-rings on the tap being excluded from that…. however they do still carry a 1 year guarantee. They come boxed with a full colour label showing and describing exactly what is included. If the full kit is not required then each of the 3 sinks is available on its own too. Require something a little more special? There's plenty to choose from. Stainless steel gives you

7–6

Order 7am till 6pm for next day delivery

24/7 e-services

They don’t leave it there…there are three ceramic sinks in the range too. A single bowl, single and half bowl as well as a traditional Belfast. All sinks (excluding sink-only steel sinks) come with waste(s) and overflow or pipework where required. All of the steel and ceramic sinks come with a 5 year guarantee and the granite sinks carry a 20 year guarantee. To ensure there is everything you need the Essentials range also boasts two fantastic looking taps. The WRAS approved Kuban single lever tap and the stunning new Neva twin lever tap, both in chrome. Both taps are guaranteed for 5 years.

Largest stock of brands

THE BUZZ FROM bcg

31


50

% OFF

A RANGEMASTER HOOD Includes the Rangemaster Chimney, Classic or Flat hood.

When you buy a Rangemaster Range Cooker*

Offer valid from 3rd October - 16th December 2016. Promotional Code: RET25 *

Terms & Conditions

1. Buy a Rangemaster range cooker and choose from a half price Rangemaster Chimney, Rangemaster Classic Chimney or Rangemaster Flat hood. 2. Offer excludes the Rangemaster 90 unlidded and Hi-LITE Flat Hood. 3. Not valid in conjunction with any other offer. 4. The Rangemaster range cooker and the Rangemaster hood must be purchased at the same time and appear on the same order/ invoice. 5. This offer is valid from 3/10/16 to 16/12/16. 6. Promoter: AGA Rangemaster Ltd, Meadow Lane, Long Eaton, Nottingham. 7. Promotion available through BCG.

Built from experience


NEO-ROCK FROM RANGEMASTER Rangemaster Sinks & Taps has introduced new Cubix and Lunar models to boost its granite range of highly durable and stylish sinks. Both models are now available in new single bowl units, as well as updated 1½ bowl models, allowing a far greater choice in kitchen design. All Cubix and Lunar models are manufactured from the company’s exclusive Neo-rock material, which has been specifically developed for extreme scratch resistance and impressive resistance to high temperatures. Incorporating 70% quartz particles, the new material has an excellent inherent strength and will not lose colour over time. The new Cubix single bowl boasts generous dimensions, with a large bowl measuring 500mm x 428mm. The popular 1½ bowl has been carefully redesigned and now has a smoother profile, ensuring this family favourite is even more appealing in modern homes. The Lunar range has undergone similar updates, with a new single bowl model offering excellent levels of practicality thanks to a generous 498mm x 428mm large bowl. This is complemented by the 1 ½ bowl option, with both sinks featuring a stylish grooved drainer pattern that helps to channel water towards the waste.

7–6

Order 7am till 6pm for next day delivery

Sinks in the Cubix and Lunar families are all fully reversible for ease of installation. Plus, the newly developed Neo-Granite material is available in four exclusive colours: an opulent Black, a striking White, an earthy Meal and chic Grey. All Cubix and Lunar models are supplied with a waste kit, fitted clips and branded packaging as standard. All models are compatible with Rangemaster’s extensive range of accessories, including a food preparation board, strainer bowl and complete collection of waste disposal units. Andrew Eley, Product Manager at Rangemaster Sinks & Taps, said: “The Cubix and Lunar ranges have been successful products for Rangemaster for a number of years, during which time we’ve continued to see the granite sink market grow. By revitalising these two product ranges, we’re offering our customers far more choice, both in design and colour options, which we’re sure will prove popular.”

By revitalising these two product ranges, we’re offering our customers far more choice, both in design and colour options, which we’re sure will prove popular.

The new Cubix family is priced at £319 RRP for the single bowl and £354 RRP for the 1½ bowl. The Lunar models are priced at £294 RRP for the single bowl and £324 RRP for the 1½ bowl.

24/7 e-services

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THE BUZZ FROM bcg

33


CONSUMABLES

Feature PROMO

CASHBACK ON SELECTED PRODUCTS SEE PAGE 37 FOR FULL DETAILS

Terms and Conditions: Please see page 38 for full terms.

3.00

£

CASH BACK *

3.00

£

CASH BACK *

1

£ .00

CASH BACK *


UNDERFLOOR HEATING MADE SIMPLE Working with JG Speedfit Underfloor and bcg, you can now offer your customers the latest underfloor heating solutions, underpinned with unrivalled technical support, and the most comprehensive service around. As well as making UFH simple for your customers, we’ve made it easy for you too!

A perfect solution for any project Speedfit’s reliable, energy-efficient underfloor heating (UFH) systems are suitable for a variety of projects from first floor to multi-storey domestic and light commercial applications to new builds and retrofits. All Speedfit UFH systems are supplied to specification and consist of high quality and dependable components.

High performance, innovative solutions By combining Speedfit push-fit technology with ultra flexible 15mm JG Layflat® pipe, pipe fixing systems and pre-assembled manifolds, Speedfit UFH systems are quick and easy for installers to fit. Plus, your customers can save money too, as any leftover pipe can be used on their next plumbing job.

Designing the right solution Once you provide us the project details, we will take care of everything for you from design specification

7–6

Order 7am till 6pm for next day delivery

to providing your customer with technical guidance. Based on project requirements and the end user’s lifestyle, Speedfit will determine the most suitable UFH system and provide detailed costs of materials together with technical data. Calculations are made using Speedfit’s in-house software, which complies with all the relevant building regulations and European standards. A free computer-aided design (CAD) service is just one of the five elements within the Speedfit Support package your customers can enjoy. Once an order has been placed, JG UFH will produce a detailed CAD drawing showing your customer where and how to lay all the pipes in the floor, supported by all the technical information they need.

contract, availability of products can make all the difference to your customers. As one of the UK’s largest JG UFH distributors, products are always in stock at bcg and are available for next day delivery.

Handy user guides and videos With Speedfit’s handy quick reference guides and online videos, installers can leave site confident that their customers have everything they need to get the most out of their UFH system. With competitively priced, high quality products available when you need them, free CAD drawings and unrivalled customer support, we’re confident you won’t want to buy your UFH from anywhere else.

Delivering for you and your customers Expect a rapid turnaround on bespoke quotes and easy-to-follow CAD drawings by JG UFH within five days of order. When securing a

24/7 e-services

For more info visit: speedfitUFH.co.uk

Largest stock of brands

THE BUZZ FROM bcg

35


10

£ASHBACK

C

*

ER BOIL PER

BUY ANY GRANT OIL BOILER AND GET £10

10

£ASHBACK

CASHBACK

C

ER BOIL PER

NEW! 200/400

10

129418

129420

129422

COMBI ECO ELITE

£ASHBACK

*

C PER BOILER bcg Product Product Name Code

bcg Product Code

Product Name

129418

25 Combi Eco Elite ERP

129419

30 Combi Eco Elite ERP

HEAT ONLY bcg Product Code

SYSTEM ECO ELITE

153825 Baxi 200

Product Name

129422

12 Heat ERP

129423

15 Heat ERP

153827 Baxi 400

bcg Product Code

Product Name

129424

18 Heat ERP

153828 Baxi 400

129420

24 System Eco Elite ERP

129425

24 Heat ERP

129421

28 System Eco Elite ERP

129426

30 Heat ERP

153826 Baxi 200

153827

10

£ASHBACK

C PER

SYSTEM i bcg Product Code

ER BOIL

*

COMPACT & CLASSIC

Product Name

bcg Product Code

112940

9i System ErP A

112914

28CDi Compact ErP

112941

9i System ErP LPG A

112915

28CDi Compact ErP LPG

Product Name

112942

12i System ErP A

112916

32CDi Compact ErP

112943

12i System ErP LPG A

112917

32CDi Compact ErP LPG

112944

15i System ErP A

112945

15i System ErP LPG A

112946

18i System ErP A

112947

18i System ErP LPG A

112948

21i System ErP A

112949

21i System ErP LPG A

112950

24i System ErP A

112951 112952

HEATSLAVE bcg Product Code

Product Name

112909

Heatslave II 12/18 Combi ErP

112956

Heatslave II 18/25 Combi ErP

112910

Heatslave II 25/32 Combi ErP

DANESMOOR

112918

36CDi Compact ErP

112919

36CDi Compact ErP LPG

100371

29CDi Classic ErP

100372

29CDi Classic ErP LPG

bcg Product Code

100373

34CDi Classic ErP

112966

Danesmoor 12/18 Kitchen System ErP

100374

34CDi Classic ErP LPG

112967

Danesmoor 18/25 Kitchen System ErP Danesmoor 25/32 Kitchen System ErP

Product Name

100375

38CDi Classic ErP

112968

100376

38CDi Classic ErP LPG

112963

Danesmoor 12/18 Utility System ErP

24i System ErP LPG A

100377

42CDi Classic ErP

112964

Danesmoor 18/25 Utility System ErP

27i System Compact ErP A

100378

42CDi Classic ErP LPG

112965

Danesmoor 25/32 Utility System ErP

36 THE BUZZ FROM bcg

Knowledgeable staff

Dedicated business development team

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*


BEST BUYS

CLASSIC AND LOGIC + COMBI

5.00

CLASSIC

FILTERS

£

CASH PER B BACK * O

bcg Product Code

Product Name

101388

Ideal Classic 24kW Combi

101389

Ideal Classic 30kW Combi

ILER

10

LOGIC + COMBI

102726

Logic + Combi C24 Blr ErP

102727

Logic + Combi C30 Blr ErP

102728

Logic + Combi C35 Blr ErP

ULTRACOM & FLEXICOM

10

108052

While stocks last!

Product Name

New sales price

108052

Flexicom 24CX

£399.00

108053

Flexicom 30CX

£463.00

£3.00

608263

22mm TF1 Total Filter

£3.00

608264

28mm TF1 Total Filter

£3.00

Product Name

Cash back

604000

Protector F1 500ml

£0.50

603862

Filter Fluid + Protector 500ml

£1.50

604001

Cleaner F3 500ml

£0.50

bcg Product Code

*

ILER PER BO

bcg Product Code

22mm TF1 Compact Filter

Product Name

Cash back

608236

Fry Magnetic Scale Reducer

£1.00

608235

Fry Electrolytic Scale Reducer

£1.00

Product Name

Cash back

FLUX

£ASHBACK

C

602531

SCALE REDUCERS 101388

(NON ErP)

Cash back

bcg Product Code

ASH

PER B BACK * OILER

Product Name

Product Name

FLUID

£ C

bcg Product Code

bcg Product Code

bcg Product Code 581130

100g Powerflow Flux

£0.25

581131

350g Powerflow Flux

£0.50

3.00

3.00

£

£

CASH BACK *

CASH BACK *

109273 Ultracom 2 35 store £1,023.00 109251

Ultracom 2 24CXI

602531

£479.00

109253

Ultracom 2 35CXI

£618.00

109230

Ultracom 12HXI

£401.00

109255

Ultracom 2 18SXI

£431.00

1

608263

£ .00

CASH BACK *

109273

608236

1

£ .00

0.50

P LOVE2SHO** VOUCHER

£

CASH BACK *

bcg Product Code

Product Name

Love2shop voucher

181995

UPS2 15-50/60 Complete Pump

£1.00

581131

**Contact your ASM for your target details, minimum of 50 pumps.

7–6

Order 7am till 6pm for next day delivery

24/7 e-services

Largest stock of brands

0.50

£

CASH BACK *

604000

THE BUZZ FROM bcg

37


BEST BUYS

SHOWERS VISAGE DIGITAL

10

1

£ .50

£ASHBACK

C

bcg Product Code

D74631

*

Product Name

Cashback

D74631

Exe Bar Mixer

£1.50

D74632

Exe lever Bar Mixer

£1.50

CASH BACK *

2.00

£

CASH BACK * D08388 bcg Product Code

Product Name

Cashback

D08388

Visage Digital BIV HP/Combi

£10.00

D08389

Visage Digital BIV - Pumped

£10.00

D08390

Visage Digital BIR HP/Combi

£10.00

D08391

Visage Digital BIR - Pumped

£10.00

D08392

Visage Digital EV HP/Combi

£10.00

D08393

Visage Digital EV - Pumped

£10.00

D08394

Visage Digital Divert Concealed HP Combi

£10.00

D08395

Visage Digital Divert Concealed Gravity

£10.00

D08396

Visage Digital BIV & Bath O/F Filler HP

D08397

Visage Digital BIV & Bath O/F Filler LP

£10.00 £10.00

D00464

1

£ .00 CASH B bcg Product Code D79236

ACK *

Product Name Cashback Triton Vega shower

2.50

£1.00

bcg Product Code

Product Name

Cashback

D00464

T80Z Fast-Fit 7.5kW White/Chrome

£2.00

D00465

T80Z Fast-Fit 8.5kW White/Chrome

£2.00

D00466

T80Z Fast-Fit 9.5kW White/Chrome

£2.00

T80Z Fast-Fit 10.5kW D00467 White/Chrome

£2.00

1

£

£ .00

1

CASH BACK *

CASH BACK *

£ .00

CASH BACK *

ADEY COMPLETE MAGNACLEANSE SOLUTION

ADEY MAGNACLEAN MICRO (BLK) & CHEM PACK

ADEY MAGNACLEAN PROFESSIONAL & CHEM PACK

608017

610101

610100

*Terms & Conditions 1. Promotion only available to proprietors/owners who receive this leaflet and who have registered online. All customers must register first to receive promotion details, if you registered last year you already qualify. 2. Trade only: Participants must be aged 18 and over and UK residents and hold a credit account. Cashback promotion not available for cash accounts. 3. The offer period starts 1st October 2016 and ends 30th November 2016. The offer relates to orders delivered by or on 30th November 2016. 4. The recipient of Cashback, will receive a credit to their bcg account once the promotion has finished. 5. The Cashback offer relates to the stated amount per item, this accumulates at the end of the offer period, then paid out after that date, not on individual orders. 6. Customers must not deduct the value of Cashback from invoice. 7. Participation in this promotion should be with employer’s permission. 8. Any tax or national insurance liability is the responsibility of the participant. 9. Your account must be up to date to qualify for Cashback Scheme, in accordance with bcg terms of trading. 10. Qualifying purchases do not include goods returned; bcg reserves the right to deduct the value of credit from your account if goods are returned after the credit is issued. 11. All prices exclude VAT at 20%. 12. All credits will be issued at the end of the promotion. Please allow 28 days for issue. 13. No cash alternative available. 14. Wolseley reserves the right to amend or withdraw this promotion at any time. 15. Products included and T&Cs on Cashback deals can be found on this leaflet and online at bcg.co.uk 16. PROMOTER: Wolseley UK, Harrison Way, Spa Park, Leamington Spa, Warwickshire CV31 3HH. Whilst every care has been taken to ensure that the information included in this document was accurate at the time of printing, we reserve the right to change specifications or prices at any time. We must also point out that goods will be invoiced at prices ruling at the date of dispatch unless otherwise agreed. Images used are for illustration only and are produced within the printing constraints so should NOT be used for matching purposes. E&OE. Contact your ASM or bcg contact centre for participating SKUs.

38 THE BUZZ FROM bcg

Knowledgeable staff

Dedicated business development team

Easy to place orders


Focused on service Our regional sales teams ensure you receive the best customer service. Kirsty Hill 07834 158 285 Kirsty.Hill@wolseley.co.uk

HS, AB, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, TD, BT

Keith Gover 07912 595 478 Keith.Gover@wolseley.co.uk

NE, CA, DH, DL, TS, LA, HG, SR

Tim Green 07714 361 619 Tim.Green@wolseley.co.uk

YO, BD, LS, HU, WF, BB, PR, FY

Joe Yeardley 07834 618 420 Joe.Yeardley@wolseley.co.uk

OL, HX, HD, SK, S, DN, LN, NG, LE, DE

Amanda Walker 07894 489 274 Amanda.Walker@wolseley.co.uk

PE, NR, IP, CB, MK, SG, LU, CO, AL, HP, CM, WD, NN

Amy Patrick 07714 361 606 Amy.Patrick@wolseley.co.uk

CV, WR, B, DY, WS, WV, OX

Gary Hewlett 07730 090 083 Gary.Hewlett@wolseley.co.uk

EN, N, NW, IG, SS, RM, EC, E, W, HA, UB, WC

Jonathan Perry 07713 386 650 Jonathan.Perry@wolseley.co.uk

SW, SE, DA, SM, BR, ME, CR, KT, CT, RH, TN, BN, TW, SL, PO, ISLE OF WIGHT

Alice Luckraft 07720 071 807 Alice.Luckraft@wolseley.co.uk

RG, BA, SP, DT, BS, SN, LD, HR, SA, GL, NP, CF

Maria Ormerod 07713 697 436 Maria.Ormerod@wolseley.co.uk

BL, WN, M, L, WA, CH, CW, LL, SY, TF, ST, ISLE OF MAN

Sales Office 0344 292 7878 bcg.sales@wolseley.co.uk

TA, EX, PL, TQ, TR

Jonathan Eyre Sales Director 07801 683 670 Jonathan.Eyre@wolseley.co.uk Allan Nutter Business Improvement Director 07545 921 035 Allan.Nutter@wolseley.co.uk Dave Harding Regional Sales Manager (North) 07713 386686 Dave.Harding2@wolseley.co.uk Steve Densham Regional Sales Manager (South) 07770 653 921 Steve.Densham@wolseley.co.uk

BH, GU, SO

PRICING UPDATES SUPPLIER

INCREASE %

DETAILS

SUPPLIER

NOVEMBER 2016

INCREASE %

DETAILS

JANUARY 2017 CONTINUED

Bsh Home Appliances Ltd

-

3-9% Appliances

Danfoss Ltd

4

-

Heatrae-Sadia Heating

6

Average. Some ranges 10%

Ecowater Systems Limited

10

Tapworks

Excludes Mexico at 5% / Standard logic range will not change

Hib Ltd

5.5

Ideal Boilers Ltd

2.5

Quinn Radiators (Qrl)

-

Panel & Decorative 7.5% to 12.5%

Redring Xpelair Group Ltd

8

-

5.75

-

3

-

Vaillant Group – Vaillant

3

Vaillant Group – Vaillant

4

Wirquin Ltd

5

Commercial Boiler, controls and Accs. Renewable products Domestic Boilers, Flues and Accs Excludes 100mm dia All Products except for Toilet Seats, Flushing & Cisterns

Triton Plc Vaillant Group – Glowworm

Honeywell Control Systems Ltd

5

CO & Smoke Alarms

Just Trays Ltd

-

Fusion - 5.5% (Riser Kits 2.5%) Ultracast/Merlin - 7.5%(Panels 2.5%) Evolved - 5.5% (Riser Kits 2.5%)

-

2-5%

Kaldewei Uk Ltd

DECEMBER 2016

Kohler Mira Limited

5.3

-

Myson Radiators Ltd

7.5

Fan Convectors

Tcl Manufacturing Limited

3

Perrin & Rowe

Thomas Dudley Ltd

2

-

Wilo (Uk) Ltd

6

-

5

-

3

Baxi 2%, Main 2%, Flues 3%, Accessories 3%

FEBRUARY 2017

Bfm Europe Ltd

-

Flavel 6-17%

Bosch Thermotechnology Ltd

Cistermiser Ltd

4

Average

Grand Totals: (34 Records)

Dimplex Heating Ltd

-

Dimplex Installed Heating – 6% Dimplex Electric Fires – 10% Dimplex Portable Heaters – 6% Dimplex Water Cylinders – 6% Dimplex Renewable Technologies – 6% Creda Installed Heating – 6%

Grundfos Watermill Ltd

4

Grundfos Shower Pumps

COMPETITION TIME!

Baxi Uk Ltd

Intatec Ltd

8.2

Invensys Controls

-

You can win a £25 M&S voucher just by liking us on Facebook (search bcg) or following us on Twitter@bcg_UK.

Drayton - 4-6%

JANUARY 2017 Aga Rangemaster Limited

5

Range Cookers

Aga Rangemaster Limited

10

Hoods, Refrigeration & Dishwashing

Aga Rangemaster Limited

10

Rangemaster and Leisure Taps

Aqualisa

7.9

-

7

-

Aqualux Products Limited

7–6

Order till 6pm for next day delivery

24/7 e-services

Like or follow us between 1st October to 31st December 2016 and we will randomly pick (two people from Facebook and two people from Twitter) to win! And as a bonus, you’ll be able to keep up to date with all our latest news and promotions.

Largest stock of brands

WIN A

£25 VOUCHER

facebook.com/bcg.co.uk Twitter@bcg_UK

THE BUZZ FROM bcg

39


Which boiler?

Worcester. 2010

2011

2012

2013

2014

Greenstar. The only gas-fired boiler range to achieve a Which? Best Buy six years running. For more information, visit worcester-bosch.co.uk/which

40 THE BUZZ FROM bcg

Knowledgeable staff

Dedicated business development team

Easy to place orders

bcg Buzz Issue 12