Edition15 The South Wests Leading Business & Lifestyle Publication
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C O N T E N T S Bristol Business Post Welcome to Edition 15 of the Bristol Business Post showcasing business stories and comments from around the South West. In this edition Theo Paphitis talks about his Boux Avenue lingerie chain. We discuss the benefits of exhibitions, and feature The Best of Bristol Business Exhibition, while The South West Flavour Awards celebrate some of our fabulous food and regional restaurants. As part of our focus on environmental issues we cover the latest thinking and techniques for Flood Defence. In the first in a series of articles of particular interest to the Road Haulage industry, we cover Commercial Vehicle Security, and in our next edition weâ€™ll discuss the relative benefits of leasing as opposed to purchase. Also in the next edition we look at Recycling, Conferences and Exhibitions, and as always, the best of business stories relevant to the South West region.
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IMSM The Best of Bristol Business Exhibition Riviera International Conference Centre Phoenix Corporate Limited Theo Paphitis Mark Liddle St John's Chambers The Law Society Forrester Sylvester Mackett Solicitors Citibase Toolbox Design South West Peninsular Training trans plant mastertrain Antifriction Components Robbin Group Clifton Paints Euraccess Ecologia Hawkins Insulation Dipec Plastics The Old Blacksmiths Shop St. Annâ€™s Gate Architects Julian Burrows Helm Design & Planning ESHA Architects Somerset Carpenters Structural Solutions Glazeguard Swift Timber Buildings Solen Energy UK Swindon Plumbing Supplies Paulton Builders Merchants Watkins Haulage Aquobex Toyota Auris Compton (Somerset) Commercial Sales Prompt Transport Graylings Open 4 Business Dorset Conference Foodlynx Chalbury Food & Wine The Chough Bakery The Three Gables The South West Flavour Awards Trawlers on the Quay The Coldstreamer Widbrook Grange Hotel Churston Traditional Farm Shop
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Information security is a major area critical to the survival of a business. A system that is not secure and maintained with great vigilance is going to be at threat, with catastrophic results. Ultimate loss of reputation and business are the minimum you would expect as a result, a massive cost that most business will never recover from.
The fall out From a recent Price Waterhouse Coopers (PWC) survey; 82% of small and 93% of large companies suffered an information security incident in 2010. These incidents typically cost the respective businesses between £27,000 and £690,000. This figure is expected to increase and the exposure will cost dearly. A breach of information security can result in other cost areas; crippling fines for the business and in certain cases imprisonment may be levied upon the personnel responsible.
Call: 01793 688990 Email: firstname.lastname@example.org Web: www.imsm.com
Easy Target In the line of fire Your competition has stolen all of your valued customers from under your nose. You lose business. You are forced to fold. Your customers’ contact details are like gold dust to the competition. With ease they can know, straight away, what is being sold, to whom and at what price. Why wouldn’t they want to steal it?
In a competitive and threatened marketplace an effective Information Security Management System (ISMS) monitors and maintains your business’ information security. The ISMS for any business must protect the three main areas required of it; confidentiality, integrity and availability. ISO/ IEC 27001: 2005 Information Security Management Standard has been designed to ensure the correct and effective implementation, operation, maintaining and improving the business ISMS. ISO/ IEC 27001 is the best way of demonstrating to all concerned that you take the security of all your information seriously.
How well is your data protected?
Your information and data resources are one of the most important assets your business holds.
Number 1 target Information and data resources remain a number one target for hackers and cyber criminals; they have a real value in, and from, any marketplace. Hackers and fraudsters are working overtime, over the Internet, to ensure they can break into the known forms of protection available at any time.
w w w. i ms m . com 4
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Unique Marketing Opportunities
Sometimes it really is worth a business making an exhibition of itself. The opportunity to leave the confines of a site and get out there to meet new and potential clients, demonstrate just what a company can do or make, and put on a very human face in an increasingly online commercial world is known to pay dividends. There are few other promotional opportunities which can deliver such a large number sometimes thousands - of high quality sales opportunities in just a few days. With markets growing abroad, such as those in China and India, being part of an international exhibition can act as a powerful entrée into these expanding economies. Moreover, by providing a means for exhibitors to sell their products to a more international audience, exhibitions can directly help to boost export opportunities for the UK. Like every other part of the UK economy, the country’s exhibitions industry has not escaped the effects of the recession but most recent figures, released in early 2012 and covering 2010, showed that the sector and its supply chains have become better at generating value for the UK from their activities. The Economic Impact of the UK Exhibitions Industry study (EIS), was compiled by economic forecasting consultancy Oxford Economics and was the first to study the industry since an earlier 2005 survey. It found that the country’s exhibition industry delivered a total economic impact of £11bn and a value-added contribution of £5.6bn to the economy, representing 0.4% of GDP and 148,500 jobs. The £5.6bn figure included a direct contribution of £2.6bn, plus £3bn from supply chains and the wider economy.
“The industry plays an important role in the UK’s economy. As well as directly generating GDP and jobs, it attracts visitors to the UK and acts as a catalyst for UK businesses,” the report’s authors said.
From an exhibitor point of view, it’s not hard to see the resulting financial benefits of setting up a stand but there are others, such as simply having a presence at a trade event.
The most recent exhibitions data also showed that in 2010:
Not only is there the chance to check and evaluate competition, it’s a rich opportunity for some quality market research, to promote brand loyalty via technology displays, hospitality and networking events and to spend time soaking up one’s own industry knowledge by taking time to attend associated conferences.
UK exhibitions attracted more than 13 million visitors.
Almost 1,600 trade and public events took place across a range of sectors.
More than 265,000 exhibitors participated with 20% from outside the UK, spending almost £2.7 billion on goods and services to demonstrate.
Almost 13.1 million people attended UK exhibitions, spending more than £1.4 billion on accommodation, travel and other purchases.
Purchases made by exhibitions sector and its supply chains generated £3.8 billion in additional output for UK suppliers, indirectly contributing an additional £1.8 billion to UK value added through its supply chain and supporting another 41,900 jobs. Spending of employees in the exhibitions sector and its supply chains supports further, economic activity, which helped to support a further £1.2 billion of value added and 30,300 jobs.
Impressive figures indeed - and there’s even more noughts to consider. Across all exhibitions, more than a third of those quizzed as part of the study expected to generate between £10,000 and £50,000 in additional sales, while trade exhibitors expected, on average to gain more than £800,000 in additional sales from attending an event.
As already mentioned, the value of face to face contact can’t be under estimated; you can engage with people directly to overcome objections any to purchasing decisions as well as letting stand visitors see, touch, smell or try before buying. Of course, meeting people is a good reason for attending exhibitions too. From a visitor point of view they’re an extremely cost-effective way of sourcing industry specific products, services and information. Certainly one of the most important overall benefits of an exhibition is that it can represent an entire industry - all under one roof. Think the National Fine Art & Antiques Fair, The Hospitality Show, Destinations: The Holiday & Travel Show or the BBC Good Food Show - to name but a tiny few. The exhibitions industry remains a powerful contributor to the nation’s economy and a vital growth tool for businesses from all sectors and of all sizes. Having a presence at an event for the very first time can be a daunting experience but there’s plenty of advice out there - a chat with your local Chamber of Commerce will prove invaluable.
Also helpful is a downloadable booklet from FaceTime, the promotional body for face-to-face marketing. Packed with tips on everything from choosing the right show and preparing to what to do on the day and how best to follow up new business leads, you can find How to Exhibit at http://www.facetime.org.uk/page.cfm/Action=library/libID=2/listID=3/libEntryID=27
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Now in its 5th year the 13th Best of Bristol Business Exhibition is proving more successful than ever. 140 exhibitors will have the opportunity to showcase their goods and services to an anticipated 800 to 1200 delegates, at the one day show on Tuesday March 5th, open between 10am and 3 pm at Ashton Gate Conference Centre, Bristol. The exhibition is organised and run by Business Sorted who specialise in Business to Business events and web marketing. The show has developed from a modest forum for putting local businesses in touch with each other, with a few display stands for added interest, to become Bristol’s largest and most successful business to business exhibition. As Neil Kinnerly, from Business Sorted, who has been organising the event for the last five years, explained: “We got involved in organising this event by accident, really,” he told the Bristol Business Post. “We were advertising hundreds of businesses through our online directory www.thebestofbristol.co.uk, but we wanted to find new ways to promote them. “Essentially it started as a networking event, but we found some people are better at networking than others. So we thought about creating an opportunity for those who are not so good at networking to meet new clients.” Neil went on to explain that “Our shows are designed with small and medium sized businesses in mind but we also attract larger businesses looking to source local suppliers. We understand that SME's must ensure every penny spent delivers a return on investment. We’ve built our business by keeping our prices low (along with our margins) and as a result every show has been a 100% sell-out.
That way we generate a buzz around our events, they are a fixture in people’s calendars and they attract hundreds of businesses both to exhibit and to attend as delegates. At a Best of Bristol show, business is being done!” Best of Bristol is a true one stop shop and an absolute must for start up and established businesses, offering a complete resource to find service providers, enjoy free lectures and seminars which provide advice and inspiration. Talking of inspiration, the keynote speaker at the next event is Nigel Botterill one of the UK’s leading entrepreneurs, talking about the 18 things that super-successful business owners know and do… …that most business owners don’t know or don’t do! This year Business Sorted has chosen Jessie May as its charity of the year. Jessie May is a unique local charity that provides specialist nursing care at home for children with a terminal illness. Jessie May will have a stand at the exhibition where visitors and exhibitors can find out more about the fantastic work that they do.
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08000 82 70 10 www.philyarrow.co.uk TRANSFORM THE PROFITABILITY OF YOUR WEBSITE
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VISIT US AT THE BEST OF BRISTOL BUSINESS EXHIBITION
With 5 Creditsafe Reports downloaded every second, Creditsafe are the most used provider of credit information throughout Europe. The Creditsafe system offers a large range of online tools used by over 27,000 customers throughout the UK. From UK and International Credit Reports to Marketing Solutions, our easy to use functionality means anyone in the business can use the system enabling every company to make smarter business decisions. Donâ€™t put your business at risk by dealing with customers who cannot afford to pay or suppliers who will never deliver. Creditsafe makes it affordable to credit check ALL of your customers and suppliers within the UK and throughout Europe giving you complete peace of mind. For more information contact Nathan Harris or visit our website.
IS YOUR BUSINESS PAYING TOO MUCH FOR THE SUPPLY OF ELECTRICITY AND GAS? .......................... PROBABLY! For a free energy price review contact UHL Independent, Commercial Energy Brokers
Offering Powerful Savings and Expert Advice
Tel: 0117 366 0696 Email: Info@uhlkb.com Visit www.uhlkb.com or see us at the Best of Bristol Exhibition!
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A SECURE LOOK AT YO U R P R I N T O U T P U T There has never been a more important time to be investing in the protection and security of your office printing and imaging devices.
The event is run in association with Bristol City Council, Bristol 24-7, Destination Bristol and N3 Display Graphics and is sponsored by Credit Safe who offer company credit reports and a credit checking service. The wide range of exhibitors include web designers, financial advisors, accounting services, the Chamber of Commerce, furnishings, food, cloud computing, business advisors, bankers, recruitment, hotels, conference venues and many more. In fact, whatever your business needs, you will find a solution at the Best of Bristol Business Exhibition.
For more information, to book an exhibition space or to find out about forthcoming events contact Business Sorted Ltd Tel: 0117 911 4223 Email: firstname.lastname@example.org Website: www.bristolbusinessexhibition.co.uk
Altodigital supplies a wide range of cost effective security solutions to combat data breaches, providing you with the confidence that all of your documents remain in the right hands.
ISIT AT ST US AND 6 6 A t The Bristol Best of Exhibitio n on 5th March 2 013
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RIVIERA INTERNATIONAL CONFERENCE CENTRE Excellence is our standard
In Victorian times people visited Torquay for its restorative properties and found the area’s relaxed atmosphere, calm pace of life and mild climate a perfect medicinal tonic. It’s not so different today and that ethos that has not been forgotten at the Riviera International Conference Centre (RICC), which is why so many delegates having visited for business leave restored, rejuvenated and re-motivated. Opened in 1987, RICC is a purpose-built conference, exhibition and banqueting facility offering total flexibility for every type of event. Located just off the seafront, it has successfully hosted hundreds of conferences, including Liberal Democrat Spring Conventions, the Association of Chief Police Officers and the BMA and was the first English conference and leisure centre to receive a Silver Green Business Tourism Scheme Award. The main hall, the Forum seats up to 1,500 on two levels but, thanks to its removable seating, can also house an exhibition, banquet, or reception. Similarly, the Arena provides 1,750 sq ms of exhibition space on two levels, can conference up to 1,000 or banquet in excess of 1,200 guests. Adjacent to both of these halls is the Rosetor for 400 delegates, offer 614 sq ms of exhibition space or seat 300 for a dinner. The Grace Murrell Suites and Burdett Room offer facilities for smaller meetings and events, from 10 to 200 people, so perfect for receptions, parties and dinners.
Feeding several hundred hungry delegates at once may seem a challenge, but RICC works its own miracle thanks to its inhouse team of chefs. Dedicated to ensuring value for money and that everyone involved has the success of a customer’s event at heart, the RICC’s skilled caterers produce appetising and tasty menus that assuage hunger pangs and feed the brain. Whether they’re light bites, a la carte dishes or refreshments served in the on-site Bay Brasserie, all comprise foods aimed to not only beneficially affect mood and concentration levels, but provide the optimum nutritional approach to the working day.
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In recent times the RICC has been working hard to challenge the perception that Torquay is difficult to reach - with distinct success. “We invite conference organisers to visit and assess our facilities for themselves,” explains General Manager Simon Jolly. “The journey is just around three hours by train from Birmingham or London, or a short flight from Manchester to Exeter in an hour. Once experienced, organisers are often surprised at how easy and short it is.” Even more good news is the availability to conference delegates of discounted rail travel from all main First Great Western stations, as well as many of the connecting routes to First Great Western from the Home Counties. “We have hosted thousands of events to the delight of conference organisers who have applauded our innovation and guidance,” adds Simon. “It is so easy to be inspired and enthused here, which is why we welcome conferences back time and time again.”
For further information about the Riviera International Conference Centre go to
www.ricc.co.uk Further location information can be found at
www.conferencetorquay.co.uk Alternatively telephone 01803 206 306 or email firstname.lastname@example.org
Give your next event a real sense of occasion
Mem be Conf rs of eren Torqu ce ay
A magnificent Victorian hotel in a dramatic cliff-top setting, The Imperial Hotel, Torquay, boasts eight flexible meeting rooms, decorated in authentic period style. U 8 meeting rooms, largest seating 350 theatre style & up to 315 m2 of exhibition space U 152 bedrooms U Regatta Restaurant & Britannia Bar UÊHealth & Leisure Club with indoor pool U On-site car parking available
Call 01803 249301 or visit pumahotels.co.uk Park Hill Road, Torquay, Devon, TQ1 2DG
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P H O E N I X CORPORATE L I M I T E D Phoenix, the Conference, Presentation and Exhibition Specialists are holding their own party in April, popping the champagne corks, to celebrate their 20th anniversary. Conferences give companies the opportunity to celebrate successes and award achievement. A successful event, professionally staged and managed with all the “bells and whistles” provides not only a great occasion but raises a company’s profile within its market sector. The company are specialists in activities throughout Europe, and number many blue chip companies among their well established client base, facing up to the challenge, each year of not only living up to last year’s event, but outdoing it. Phoenix pride themselves on providing the personal touch to all their clients large or small, as they respond to changes in the market over the last few years. Some of the very large companies are cutting back, but
many smaller companies are appreciating the benefit of a professionally managed event. The change has not been without challenges, running several diverse events at one time rather than just one large function requires all the organisational and innovational skills for which Phoenix are renowned. The team have never been so busy, but are enjoying every minute, and all the new clients they are meeting. Their overseas experience is crucial when working away from the UK. The company take with them all their own audio visual equipment and their own team of British technicians; previous experience of local equipment or even just engineers, having proved less than successful! Over 20 years the company has built up an international network of food suppliers, caterers, accommodation, florists and entertainers. Their reputation is such that frequently act as consultants for events being staged beyond Europe.
Phoenix has an excellent stock of audio visual equipment, and is able to provide fantastic lighting and scenic effects for your event. Although they are a comparatively small team they have a marvellous network of freelance contractors, who provide a range of specialist skills, and are utterly reliable, having worked with Phoenix for many years. In a move to widen their offering, Phoenix have branched out into outdoor events, a move which proved very popular over the summer, particularly as the company have purchased a large inflatable roof, forming an arched covering to protect performers from our wonderful British weather.
It is plain to see that this lively company has no intention of standing still, whatever the climate, business or otherwise. For an informal chat to see what they can do for you ring 0044 (0)117 935 2244 or visit the web site for more information
graphics & EXHIBITIONS LTD www.graphicsandexhibitions.com
E. email@example.com nigel@grraphic csandexhibitions.com
T. 0117 9602740
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talks to us about his retail philosophy
At a time when high street stores have been going through a tough time with many small businesses closing, and our high streets dotted with empty properties and charity shops, I asked why Theo had chosen retails shops as his latest venture, and why lingerie in particular. Theo explained: “I love retail. I’m passionate about it because it’s what I enjoy doing. The retail world is tough at the moment but you have to be prepared for change. If you work hard and have the drive and determination, there are many opportunities for success. Before we opened up last spring, we saw a wide section of the UK market that appeared to have been forgotten, Lingerie. We listened to what people told us and created something very special. I’m glad to say that our customers don’t stop telling us how much they love Boux Avenue lingerie and our fresh and exciting approach. How does he feel shops and stores can counter on-line competition, and avoid just being used as a showroom? He said: “We treat our off and online (multi-channel) business with equal measure. We are selling lingerie in the way it should be sold in a wonderfully intimate, luxurious environment, mass market pricing with great service in our twenty stores and at bouxavenue.com. Retail is all about the detail and in Boux Avenue we have it in abundance - purchases made in store or on the web are beautifully wrapped in tissue paper and boxed. We want our customers to feel special purchasing their new pieces. We are also all about modern technology and modern retailing concepts both on and offline. In-store digital POS screens display moving imagery and POS creating interest as they do online. For example, in-store women receive complimentary bra fittings whilst online we have compiled a 'how to' video.
Theo Paphitis How does he balance the price/quality equation? It is always a balancing act - but the most important thing is that we provide the customer with a good quality product that they want to own and will come back and purchase again. Boux Avenue has always been about excellent value, beautiful fabrics and extra special touches that make us stand out from the rest of the market. As keen supporters of British manufacturing, but very aware that there are hardly any British lingerie manufacturers left, we asked where his products are made and why? He said: “We make products in different places all over the world, according to where a certain specialty lies – from the Far East to India to Europe. Europe allows us to keep production closer to home and therefore shorter lead times enable us to react quicker to fashion trends and customer demands.” The chain of Boux Avenue stores is expanding rapidly throughout the country and now numbers 17, with a recent opening in Merry Hill and another branch in the Bullring, Birmingham is joining the Bath and Bristol in the Boux Avenue revolution. Obviously, Mr Paphitis’ famous business acumen has discovered a gap in the market and is fitting it beautifully.
Lyla Satin Balconette £26 32A-40F, High Waisted Brief £16
Chloe Lace Plunge Bra Red/Mix £22 30A-40F, Lace Suspender Belt £16 8-18, Thong £9 8-20
Marielle Overlaid lace corset £65 8-16, Frilly Milly Briefs £9 6-18
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SO WHAT CHANGED? We’re now well into 2013, and I am prepared to bet that a number of you are wondering where all the good intentions have got you. You will still have a business in financial difficulty, the bank manager will have lost all his Christmas good cheer and you will be wondering where the money is coming from to pay the wages this month. We all know that the economy is going to take time to recover and that the first quarter of any year is always difficult, so what can you do? And where do you go for help? Your bank manager or adviser will probably introduce you to an Insolvency Practitioner and it will all be fine then won’t it? NO IT WILL NOT!!! What you need to be aware of is that by law a Licenced Insolvency Practitioner’s duty is to your creditors – not to you. So he will want to know how you are going to pay them, and probably advise you to close the doors. What you really need is to call an insolvency adviser – someone whose responsibility is to you rather than your creditors, someone who will try to help you make a success of the business again. At Mark Liddle LLP we have 50-odd years’ of experience between us, working with businesses which are insolvent or struggling. We have offices from Southampton in the east to Bristol and Exeter in the west, and we always work with the business owners, their advisers and accountants to save businesses not to bury them. It’s different - in fact our approach is unique - and it will cost you nothing to talk to us. Do it now and we may just be able to help save your business. We see people facing financial difficulties every day of the week, and we know from past experience that this is a very busy time – but we also know that it need not be the end of the world, or even the end of your world. There are things you can do to help yourself and your business when faced with seemingly insurmountable financial pressures. Simple things that really work. Give us a call and meet me for a completely free, no-obligation chat about the issues you are facing, let’s discuss what you have already tried to do to alleviate the difficulties, and I will tell you what some of those simple things that work are. Pick up the phone, call 01392 826197 or 0117 985 6980 now and make an appointment to see us for a chat. You can come to our offices, we can come to yours, or we can meet somewhere else if you prefer. It doesn’t matter where we meet, it doesn’t matter when we meet, let’s just meet and see what we can do to turn your business round and make 2013 a year to remember for all the right reasons, not all the wrong ones.
Ben Gould – Partner, Mark Liddle LLP
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The direct access scheme means that those in business can now come direct to barristers for advice without having to involve solicitors. The expert and affordable advice of corporate and commercial barristers is now directly available to all. Take advantage of that scheme and obtain that advice before positions become entrenched and seize the best opportunity of resolving matters.
EARLY AND DIRECT ACCESS TO BARRISTERS: THE KEY TO AVOIDING AND RESOVING DISPUTES BETWEEN THOSE IN BUSINESS TOGETHER Particularly in recessionary times, tensions between persons in business together may come to the fore. Unless the underlying reasons are quickly addressed those tensions may soon lead to real disputes between, for example, directors, shareholders or persons in partnership. Such disputes can be notoriously bitter and very expensive to resolve. Unless they are promptly and effectively addressed they may prove disastrous for the business and, of course, its investors. If the business' owners are not careful there is often a very real danger of the "baby being lost with the bathwater".
Andrew Marsden is an experienced barrister and mediator specialising in company, partnership, agency and commercial litigation. He was shortlisted as ‘Barrister of the Year’ at the Bristol Law Society’s Annual Awards for both 2010/2011 and 2011/2012. Andrew is qualified to undertake direct access work.
St. John’s Chambers held a private event for clients and associates at their Bristol office to celebrate the launch of their new website with direct access to the public
Often this is the businessman's first experience of internal dispute. He may never have faced the situation before. What he requires is dispassionate, commercial and pragmatic advice from those with a wealth of experience of and expertise in such situations. Fortunately, such advice is now directly available from company and commercial barristers. The circumstances that may give rise to such tensions and disputes are infinitely varied. Reflecting this, there is no "one size fits all" solution. Rather, there is a whole range of possible routes to resolution. At one end of the spectrum the matter may simply be calling out for someone able to generate sensible and constructive dialogue between the parties. Resolution may depend upon skilled negotiation or the generation of imaginative and open minded suggestions as to practical ways forward. Often the intervention of a mediator can help. Finally, and at the other end of the spectrum, it may be that the situation and the protection that is required calls for the immediate issue of proceedings and for recourse to the significant protections that the courts are able to offer in such circumstances. Litigation is invariably expensive and often damaging to all concerned but resolution need not necessarily involve litigation. An early, direct approach to an experienced corporate or commercial barrister should identify the most suitable, cost effective and fastest route to resolution. Most importantly, it might well avert commercial disaster.
Photograph by Jon Craig
Ashley Palminteri, President - Bristol Law Society Derek Jenkins CEO – St. John’s Chambers Sarah Tune Marketing Manager – St. John’s Chambers Richard Stead, Head of Chambers and Michael Waugaman – Cider Café
We can offer direct access to a barrister of your choice with significant cost savings. With over 80 members we provide first-class legal advice and representation for businesses and individuals. Areas of law include: • Contract • Commercial • Company • Construction • Employment • Family Finance
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Insolvency Partnership Planning Property Wills, Trusts and Probate
T: 0117 923 4700 E: firstname.lastname@example.org www.stjohnschambers.co.uk 13
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According to Scott-Moncrieff, Lexcel can also bring benefits to firms that have offices in other countries or are looking abroad, as the practice management quality mark is known in countries as far afield as Dubai and Poland. "Lexcel is the recognised practice standard by which legal teams and their respective clients in different jurisdictions can acknowledge certain high standards in their dealings." International corporation Carillion and law firm Trowers & Hamlins, which has several offices in the Middle East, recently secured the quality mark.
Law firms turn to Lexcel for growth
"Lexcel has also reached into countries such as Canada and the Republic of Ireland. I see Lexcel as establishing itself as the legal quality mark for firms and in-house legal teams across the world”, Scott-Moncrieff continued. There are currently more than 1,400 Lexcel accredited law firms and in-house legal teams, including practices in Scotland, the Middle East, Poland and the Republic of Ireland.
Undeterred by the taxing economic climate, an increasing number of law firms in England and Wales are investing in robust management systems as part of their growth strategy. The Law Society's law management quality mark Lexcel has already been adopted by over 1400 English and Welsh practices that see effective management practice as the basis for growth. Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and inhouse legal departments, which gives assurance that a practice meets high client care and business management standards.
The Lexcel Office, The Law Society, 113 Chancery Lane, London WC2A1PL T: 020 7320 5933 F: 020 7320 5785 E: email@example.com www.lawsociety.org.uk/lexcel
As well as a robust application and assessment process to gain Lexcel, practices must reapply annually to maintain the Lexcel status, undergoing background checks and on-site visits from Lexcel assessors to ensure they meet the high standards expected for Lexcel. Lucy Scott-Moncrieff, president of the Law Society of England and Wales, said: "Gaining and maintaining Lexcel is no mean feat. There are many facets of being a Lexcel accredited law firm, including client care. A commitment to customer service in today’s evermore competitive legal services market is vital. “By undergoing the rigorous Lexcel application and assessment process, practices can show the positive steps they are taking to help clients in the increasingly diverse, complicated legal services market. "Similarly, by securing Lexcel for their in-house legal teams, organisations can signal that they acknowledge the importance of legal teams and send a message to their clients and competitors that they invest in high standards in legal services." Clients and staff are often the main beneficiaries of a firm receiving Lexcel accreditation. They can be assured that the way the practice is managed has their interests at heart and runs efficiently. There is a lot of choice in the legal services market, but being Lexcel accredited demonstrates commitment to client care and best practice. "The scheme is a beacon of quality to clients and potential clients alike", Scott-Moncrieff said.
We are an established local firm offering a wide range of accessible and affordable legal services suited to small businesses, professional practices, professionals and individuals. Services to small businesses and professionals include: • Employment, Civil Litigation, Legal Disputes, Dispute Resolution • Conveyancing, Commercial Leases, Remortgages • Health and Safety Regulatory Offences, Company and Director Fraud, Motoring Offences, General Criminal Litigation • Wealth Management, Lasting Powers of Attorney, Wills and Probate • Separation and Divorce • General Family Matters • Personal Injury Claims In the Summer of 2012 we were awarded accreditation to LEXCEL and the Conveyancing Quality Standard. Bobbetts Mackan is completely committed to providing our clients with an individual focussed and cost effective service designed to meet their needs. For advice please contact us by telephone or email (quote LEXCEL)
17 Berkeley Square • Clifton • Bristol BS8 1HB Tel: 0117 929 9001 • Fax: 0117 922 5697 E: firstname.lastname@example.org
10512 1pg_Feature Template 22/01/2013 16:57 Page 1
Chippenham 01249 444300 Malmesbury 01666 822671
Forrester Sylvester Mackett SOLICITORS
Two of the county’s oldest and most respected law firms, Forrester & Forrester Solicitors based in Chippenham and Malmesbury and Sylvester Mackett of Trowbridge and Warminster have merged to become one of Wiltshire’s leading law firms. Forrester Sylvester Mackett has a combined history of over 200 years of providing legal services to individuals and businesses. Nicholas Guinness, Managing Partner, says “the two firms fit perfectly together. We share the same ethos and approach of excellent client care to provide pragmatic, specialist legal advice.” Forrester Sylvester Mackett will provide a greater breadth of legal services for both businesses and individuals, strengthening the services offered between the four offices and integrating systems and processes. As each of our lawyers is a
Trowbridge 01225 755621 Warminster 01985 217464
specialist in their own field, we are able to provide access to expert advice in each of our four offices”. We now offer a wider range of services to clients across the region, specialising in commercial legal services such as the merger, acquisition or sale of all types of businesses, commercial property transactions as well as planning agreements housing developments and litigation. Disputes all too frequently arise in business and can become a major drain on management time and resources. For court proceedings, you need sensible, practical solutions and cost effective advice based on a wealth of experience. You also need to be advised of quicker, cheaper alternatives to court. Our employment law and commercial litigation specialists will guide you through the legal
complexities with a positive and proactive approach. Our team provides a responsive, speedy and businessorientated legal service and are one of the few truly specialist teams in the region dealing with this type of work. Forrester Sylvester Mackett is one of a small number of firms that can offer ‘legal aid’ in family or employment cases in the region. Nicholas Guinness says: “both firms have always adapted and tried to be one step ahead in the ever changing and competitive legal market. We believe that both firms compliment each other and together we can offer a fresh approach to legal services within Wiltshire at the same time as remembering our tradition of offering excellent legal services to our clients. Please telephone your nearest office to see how they can help you.
Being an employer can be complicated Whether you’re restructuring your business, investigating misconduct, reviewing contracts or facing an Employment Tribunal claim, we can untangle the problem. For immediate, cost-effective and quality legal advice contact Philip McCabe to make an appointment, or visit www.fsmsolicitors.co.uk for more information about how we can help your business. email@example.com or 01225 755621 15
5014 1pg_Office Clearance 25/01/2013 10:26 Page 1
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10733 Citibase_Feature Template 24/01/2013 11:48 Page 1
The right office in the right place, at the right price, is the dream of every new business, but often completely out of reach financially. Citibase has the answer, they offer fully serviced business centres for cost-conscious SMEs from multiple locations around the UK. The Directors’ intention is for Citibase to continue to expand quickly within the sector, offering a branded accommodation solution for small businesses and start-ups. Now in its 20th year in business, Citibase PLC is already one of the largest serviced office companies in the UK offering clients business centres in 52 locations. Steve Jude, MD says “At Citibase we know what businesses need to succeed. Everything we do is about freeing you from the usual hassles of finding, renting and running office space so that you can get on with building your business.” With an eye to the future, Citibase has launched “YES”, a really exciting scheme offering young entrepreneurs a fantastic opportunity to get their business ideas off the ground, by providing free office space across the UK to start-up and small business owners aged between 18 and 24 years old, for up to one year. With 60% of private sector jobs created by start-ups and small firms, Citibase already supports hundreds of businesses throughout Britain and is now offering the facilities and knowledge to help set up, nurture and support new and exciting individuals. In the Bristol area Citibase has three exciting locations. Citibase Aztec West is at the heart of a thriving business estate just minutes from the M4/M5 interchange. The flagship building has
a unique leafy atrium and offers smartly furnished light and spacious suites in a vibrant, café style meeting environment. Citibase Bristol Business Park is ideally situated opposite the University of the West of England campus, and offers top quality business accommodation in a 38-acre landscaped setting. The centre can accommodate both large and small businesses and offers fully serviced office space, ample on site car parking, secretarial support and a client breakout room. Three beautiful meeting and conference rooms are available, offering the latest conference technology to hire hourly, halfdaily or daily. Citibase Cabot Circus completes the trio of serviced office locations in Bristol, offering 200 workstations within a newly refurbished period building. A range of fully serviced offices from one person suites, to whole floors, for businesses seeking a thriving, vibrant, perfect city centre location. Cost effective, ample parking is immediately adjacent, with access to the M32 within 200 yards. Citibase focuses on giving individuals and businesses the independence, flexibility, control, support and confidence to create, run and enjoy their work. With flexible, short-term agreements, simple transparent billing, prestigious addresses, professional reception and administration support services, immediate starts and a friendly environment, Citibase is creating a positive alternative in the business centre market.
For a more details about sites in your area and contact details, please visit www.citibase.com or telephone 08444 993 373 17
10134 2pg:toolbox Design Ltd 14/02/2013 21:02 Page 1
Ashley Thwaites formed Toolbox Design in 2009 to seize the opportunity to bring the wealth of experience gained within gaming, the world’s most dynamic and fast paced software industry, to the emerging world of app development.
where the user can swipe through pages and click through menu options to reach their target page. Content can be browsed like a website but with all the additional benefits of touch screen interface and offline access that iOS users have come to enjoy.
Toolbox Design develops and delivers award-winning, bespoke mobile applications for smartphones, tablets and other devices.
Interactive Digital Brochures are a modern high tech sales tool ideal for clients' customers to view their products. They enable engaging and interactive demonstrations, obtain all the latest product information and post client fact finds for online reporting. Coming soon is a Concierge App, an extension of the digital brochure – a bit like a like mobile intranet for multi site clients – where the client can share contacts for each site including maps and directions, key personnel, local places of interest etc. Because the content is cached – you can browse offline - both products offer cost effective ways to deliver content managed applications to a range of clients.
They offer a high quality service focussed on clients' specific needs. The unique combination of experience, customer service, quality and their own technology differentiates them from their competition. The studio has a small number of highly skilled staff and trusted freelancers working from various locations all around the world via a virtual office environment. This business model keeps costs to a minimum while enabling partnerships with the best developers in their field, regardless of geographic location. Toolbox has developed a dynamic content management system at the leading edge of technology called Backbone. Backbone forms the basis of many of their projects and allows the business owner to update and change the content of their apps as they wish. This year they have launched a white label interactive digital brochure app for the iPad. It works like an offline website, providing an innovative, dynamic and engaging experience
Ashley Thwaites MD says, "In order to move the business forward to the next level, we have decided to build a portfolio of our own
10134 2pg:toolbox Design Ltd 14/02/2013 21:03 Page 2
apps. Earlier in 2012, we launched our first small product and we aim to add a number of business apps and tools to our portfolio over the next few years. Many of our apps will be aimed at improving efficiency, increasing productivity or reducing costs for the small to medium sized business sector and we are working closely with Lisa Dickson of Caseron Business Management Limited who provides us with Accountancy and Virtual Financial Controller services to design and develop these applications.â€? The companyâ€™s growth to date has been purely by word of mouth and recommendation from their many satisfied customers, offering testament to their philosophy of close customer liaison.
Call: 01684 295779 Visit: www.toolbox-design.co.uk Email: firstname.lastname@example.org
10724 1pg:Feature Template 09/02/2013 14:43 Page 1
Peninsular Training Falkland Islanders knew just which task force to call upon to sort out their domestic engineering training needs last year - Somerset’s own Bob and Liz Clark.
“The trip there took us nearly 48 hours. We got stuck in the Ascension Islands because of the weather - dressed for the cold on the equator!” he chuckles.
And in true task force fashion the couple, who head up South West Peninsular Training Ltd (SWPT), were quickly on a plane and heading south across the world to help train and set up an OFTEC training centre.
“But we got there and set up with a training centre. They had two plumbers anyway and we brought them up to training and assessing standard. Now it’s like a satellite centre and we’re going to visit again and set them up to do domestic LPG and LPG gas cookers.” The Falklands connection is a real badge of pride for company which was established in 1995 and has grown from a single industrial unit with two staff and two volunteers to three industrial units and 10 employees - but it’s equally proud of its British operation and reputation. Based on the Westover Trading Estate, in Langport, its clients visit from Somerset, West Dorset, South Wiltshire, North Devon and as far as Aberdeen, Belfast, Dublin and East Anglia. But it’s equally happy to deliver on-site training, with courses specially designed to the customer’s specific requirements
Bob and the engineers on the course Now, just over 12 months later, the far-flung unit is a firmly established SWPT satellite operation and already expanding. The initiative is the latest development in a relationship with the Falkland Islands that dates back over 10 years for the company that provides training and assessment for domestic and commercial engineers, and is the only one to do so in this sector there. Managing director Bob explains that, historically, many islanders return to the ‘mother country’ to receive essential professional training.
Offering the full range of industry standard courses across the oil, gas, water, electrical and renewable fields, SWPT also delivers a lengthy list of specialist qualifications and, with the arrival of 2013, is looking forward to expanding its provision with refrigeration and renewable energy training. “We’ve lots to look forward to,” smiles Bob. “Thank you to all our customers for their support through the years and in the future. We will continue to supply the courses that they require.” For details of the full and extensive range of courses delivered by SWPT, visit www.swptraining.co.uk. Alternatively email email@example.com or telephone 01458 253493
“The first client came to us from there about 12 years ago, critically for him because he knew we wouldn't shelve the course at the last minute,” he adds. “It would have been no good him arriving in the UK after a 24hour trip to find it had been cancelled.” In 2011 the Falkland Island government training centre, which has courses covering everything from tourism to slaughterhouse control reveals Bob, asked if SWPT could visit instead as it had a number of people needing training and, with the government funding 50% of their travel costs, it would be cheaper if the trainers came to trainees. It was the start of a three week ‘experience’ for Bob and his wife, fellow director and company secretary Liz, and, that November, they were warmly welcomed all over the islands.
The Phoenix Engineering Co Ltd Phoenix House, Chard, Somerset TA20 1JE
Tel: +44 (0)1460 63531 Fax: +44 (0)1460 67388 Email: firstname.lastname@example.org
Manufacturers of road surfacing and maintenance equipment
South West Peninsular Training Ltd from everyone at:
C.I.D Fire & Security Ltd Specialists in the design, installaƟon and maintenance of:
CCTV භ Intruder Alarms භ Fire Alarms Access Control භ Emergency LighƟng භ IP Systems
01458 274555 The other residents
10675 1pg_HorseWorld 12/02/2013 12:07 Page 1
trans plant mastertrain
Being top of the class means keeping abreast of all industry requirements and Trans Plant Mastertrain does that with ease. With the arrival of a new European Directive requiring all lorry drivers to complete 35 hours of Driver CPC training before September 2014, it’s already delivering this not only at the training centre, but taking it to clients’ premises. “At £50, plus VAT and a download fee, this is excellent value for money,” says Geoff.
Forklift operators keep on trucking, lorry drivers keep on the road and mobile crane operatives remain on the move, thanks to Trans Plant Mastertrain. Those behind assorted wheels are not the only ones who hone their skills or learn new ones at the specialist Exeter site of this leading provider of industrial and commercial training. A whole host of disciplines and sectors are covered by the independently owned company which started out 20 years ago providing lorry driver and forklift truck training but now handles plant and machinery training, mainly for the construction and agricultural industries. Subjects covered include: • Car and trailer training • All types of Lorry training • Forklift Truck training • Driver CPC courses • Mobile crane training • Appointed person and lift supervisor courses
CIEH Health & Safety Apprenticeships in Driving Goods Vehicles with free lorry licences to candidates under 19.
All are delivered at Transplant Mastertrain’s centre in Marsh Barton, near Exeter, which features air-conditioned classrooms, a conference room, a purpose-built forklift truck area, a unique and vast off-road flat Tarmac lorry reversing/training area along with an on-site restaurant, reception area and waiting rooms along with ample free parking.
Looking ahead to 2013, the company is increasing its fleet of vehicles so it can provide training on lorries up to 7.5t (C1 & C1E category) and it is now offering employers a free visit from Director Martyn Goldsworthy to discuss their needs and support in creating a Training Needs Analysis. Good news indeed in light of the long-lasting economic gloom. Geoff and his team have had their own challenges, however, he’s grateful for the level of support the company has received over the years, not only from existing customers but suppliers and, by being flexible has also been able to open a door to new business opportunities. “We understand that times are hard for some individuals and so allow clients to make six monthly payments for courses,” he says. “We have also seen success by partnering with local colleges to offer funded programmes so employed people under 19 can obtain their lorry licence for free or partially funded training for candidates over that age by completing an Apprenticeship in Driving Goods Vehicles.” For further information about the full range of courses from Trans Plant Mastertrain, please go to
ww.transplantmastertrain.co.uk Alternatively contact 0800 3280227/01392 426242 or email transplantltd.btconnect.com
Whether they’re private individuals employers or employees, trainees from across the country flock to learn at this impressive facility. For those coming a long way, the company can provide details of nearby reasonably priced accommodation. Such is its flexibility, however, that should customers prefer training be delivered on their own sites, Trans Plant Mastertrain is happy to oblige. “We understand the needs, desires and expectations of customers, giving you information, advice, guidance and all the support needed from booking a course to completion” says managing director Geoff Fox. “Our 14 staff provide a quality service and always aim is to provide a service meeting and excelling individuals and employers’ expectations.”
10539 4pg_Feature Template 11/02/2013 12:23 Page 1
NEW UK DISTRIBUTION CENTRE • Extensive stock increase
OPENED OCTOBER 22nd 2012
• New Brands available • New Training facility
Antifriction Components have moved, the smooth transition to their new premises at Unit A Causeway Central, Pioneer Park, Bristol BS4 3 QB was completed in October 2012. M.D. Bob Davis and the team are very excited by the move, and look forward to welcoming customers old, and new to the new centre. Antifriction Components supply a wide range of Bearings, Chains, Belts, Wheels and Castors, Electric Motors, Gearboxes, Couplings, Conveyor Rollers, Linear Bearings, Lubricants, Adhesives, Oil Seals, O Rings, Tools, Fluid Power and Engineering Products, to all Industries that reside in the UK. AFC started in 1976 from a zero start, and is proud to have remained profitable throughout 36 years of continuous growth to a turnover of just under £13 million, employing 100 staff. Today they are part of the Bianci-Mondial Group which has 13 branches in the UK. The group branch network is strategically sited throughout the UK, and Europe, and stocks for local demand. The positioning of the branch network enables them to deliver a flexible rapid response, and round the clock service.
Bob Davis says: “We don’t believe in chance, we believe in excellence, expertise, and experience. We have the right combination of specialist advice, technical support and expert troubleshooting skills across all products.” He continued, by explaining: “We work in partnership with all the world’s leading manufactures as their authorised distributor. In short we offer a total bespoke service dedicated to providing the fastest response, the quickest solution, the shortest downtime, the lowest cost, and the fewest consequences for our customers”. The new UK Distribution Centre will enable them to offer an expanded range of old and new products, and services, to existing and new customers in the Bristol area, and the UK. Among the new products on offer, they are delighted to announce that Antifriction were appointed in July 2012 as official Henkel distributors in the UK, giving them full access to the family of Loctite adhesive products, and onsite services. In February 2012 they officially became an authorized distributor for SMC who are the leading worldwide experts in Pneumatics. They will now be able to take advantage of fantastic stock availability, technical support, and product training throughout the UK.
10539 4pg_Feature Template 11/02/2013 12:23 Page 2
CORE PRODUCTS FLUID POWER
BEARINGS & BEARING REPAIR
TOOLS & ENGINEERING PRODUCTS GEARBOXES
CHAINS CONVEYOR COMPONENTS
LUBRICANTS & ADHESIVES LINEAR MOTION BELT DRIVES
OIL SEALS WHEELS & CASTORS
Is a leading provider of electric motors for the global industrial market, with motor solutions that benefit a wide range of customers involved in numerous diverse markets. Our products are used in almost every industrial activity including water treatment, building services, chemicals/petrochemicals, general processing and manufacturing where they drive fans, pumps, compressors and conveyors amongst other things.
We support and wish Antifriction Components every future success in the relocation into their New Bristol UK Distribution Centre premises.
Tsubakimoto U.K. located in Nottingham is responsible for customers in the United Kingdom, Ireland and Iceland. As the worldâ€™s largest chain manufacturer of industrial drive, attachment and large size conveyor chain our product range is complemented with couplings, clutches, power cylinders and other power transmission products.
We are very pleased to support Antifriction Components and wish them every success in their new home. Tsubakimoto U.K. Ltd. # " "& "'!! " # ) !$$ $ ! +44 (0)1623 688700 ( +44 (0)1623 688789 ( %$! +44 (0)1623 688809 tsubaki.eu email@example.com
10539 4pg_Feature Template 11/02/2013 12:23 Page 3
We have moved>> 3
Antifriction Components will continue to strive to be their customerâ€™s preferred supplier by offering cost effective solutions at all times, and delivering excellent customer service.
St. Agnes St. Pauls
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Whitehall Road 5 46
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For more information please visit their web site
These additions to the product range further enhance their services to customers, and underpin their market position as Specialist Bearing, Mechanical Power Transmission, and Fluid Power distributors.
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INVESTING IN THE SOUTH WEST
Complete Pneumatic Solutions Unit A Causeway Central Pioneer Park, Bristol BS4 3QB
Leading suppliers of Oil and Chemical Absorbents and Containment products.... Wish Antifriction Components our Heartiest
Congratulations on 36 years delivering flexible, rapid response and quality service and every continued success in the new premises.
Congratulations to Antifriction Components Ltd on 36 years of service! From everyone at Camozzi Pneumatics Ltd
10539 4pg_Feature Template 11/02/2013 12:23 Page 4
PARTNERSHIP BASED ON TRUST – AND TRUST BASED ON QUALITY
Total Quality by NSK: The synergies of our global network of NSK Technology Centres. Just one example of how we meet our requirements for high quality. NSK is one of the leading companies with a long tradition in patent applications for machine parts. In our worldwide research centres, we not only concentrate on the development of new technologies, but also on the continual improvement of quality based on the integrated technology platform of tribology, material technology, analysis and mechatronics. More about NSK at www.nskeurope.com or call us on +44 (0) 1636 605123
NSK UK Ltd. · Northern Road · Newark · Nottinghamshire · NG24 2JF · Tel. +44 (0) 1636 605123 · firstname.lastname@example.org
10616 3pg:Robbin Engineering 23/01/2013 18:00 Page 68
Quality, Service Safety, these are the three core principles on which the Robbin Group is founded.
At the turn of the millennium Robbin had grown to 30 employees servicing both industrial and architectural metalwork projects as well as providing small steel frames across a wide range of customers. Having outgrown their spiritual home at Durley Lane, Robbin needed to find a facility large enough to house 15 fabricators, 18 site installers, 6 draughtsmen and 15 support staff. The 48,000 square feet Broadmead Lane Factory was bought in November 2009 and opened for production in July 2010. Today Robbin has come a long way from the cattle shed of 1972. With 55 employees offering bespoke high-end, aspirational fabrications through Robbin|design, elegant metalwork and structural steel frames from Robbin|engineering to simple lintels and beams via Robbin|steel, the Robbin|group continues to go from strength to strength.
Robbin Group is a steelwork & metalwork design, drawing, fabrication and site erection company originally formed in 1971. Based between Bristol and Bath, the company now extends its working area across the entire South of England, the Midlands and South Wales. For over 35 years Robbin has been designing, fabricating and installing fire escapes, staircases (industrial and architectural), mezzanine floors, safety platforms, walkways, polyester powder coated balustrading, galvanised balustrading, stainless steel balustrading, guard railing, both new frame and refurbishment structural steel, cladding, security grilles, pedestrian and vehicular barriers, glazed canopies (support or complete) as well as general and specialised bespoke fabrications of all types. Robbin started out as a small plant component manufacturing company based in a converted cattle shed, at Durley Lane in Keynsham. When Britain first entered the European Community, stringent guidelines for the improvement of utility plants came into force, and Robbin was engaged to fabricate and install stairs, railings and walkways for Wessex Water on all their South West water treatment works. This relationship lasted over 10 years as the guidelines from Brussels were continually upgraded and enforced. By the late 1980_s Robbin had established itself as a leading supplier of access systems and small steel frames to the water industry. This led to enquiries from existing and new customers for similar items on other industrial projects and, significantly, on more bespoke architectural contracts.
Robbin|engineering supplies mild and stainless steel fabrication including balustrades, steel structures, staircases, canopies, walkways, platforms and balconies, all fitted by our in house team to new builds and refurbishment projects. Robbin Design Team provides commissioned and bespoke metalwork and structures. The Design office processes all projects from metallic inspiration into practical but stunning solutions. The Design Team can bring your aspirations from a blank sheet to reality. Six experienced and dedicated design staff will provide professional drawing packages designing and detailing your project, using StruCad, AutoCAD or Graitech Advanced design programmes. When you visit the design office make use of their meeting room facilities, for media interactive presentations and friendly advice. Whether you have a dream, are managing a major construction project, or just want a lintel for your kitchen extension, the Robbin Design Team can make it happen.
10616 3pg:Robbin Engineering 23/01/2013 18:00 Page 69
Over 100 years of technical experience ensures that your products will be designed to meet all building regulations and British standards including DDA and Document M. Robbin supplied a large steel frame, stairs, balustrade and secondary steelwork.
They can produce 3D models of your project and advanced material itemising direct to the steel mill to reduce waste and cost, benefiting both the environment and your pocket. The company maintain a formal association with the Brunel Design Partnership acting as their 3rd Party independent structural engineers for steel design checks and advice on all elements of construction engineering. The production management team ensures quality control through the fabrication process and a high level of site coordination to achieve your programme requirements whilst maintaining the highest levels of product quality and site safety.
A project that brought its somewhat different challenges was the design and supply of multiple balustrades to create a unique but compliant environment as part of a £9.4m renovation project at Colston Girls School for Bristol City Council. Architect: Walters & Cohen. Structural Engineers: Skanska Technology. Main Contractor: Skanska. Package Value: £128,000 Robbin supplied feature stairs, fire escape stairs, infill balustrade and (1.5kN/m) of secondary steelwork.
Among some of the stunning projects with which they have recently been involved is:
Cambridge House, Bath, for Maybrook Properties. Architect: Simon Scott James Pearce Architects. Structural Engineers: Mann Williams. Main Contractor: Bray & Slaughter. Package Value: £120,000
ENAMELLERS ENAMELLERS & & POLISHERS POLISHERS LTD LTD EST 1981
INDUSTRIAL POWDER COATERS The project involved the creation of an additional floor. Difficult enough on any building at the best of times, and not least when it is an office block perched 5 storeys above the centre of Bath City Centre.
This was the task engaged upon by Robbin including steel frame, stair and balustrade extensions and various additional enabling works and secondary steel.
AJP Partnership & Robbin Engineering
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10616 3pg:Robbin Engineering 23/01/2013 18:00 Page 70
Both the previous projects involved working on existing structures but new offices for the National Offenders Management Service involved a new building as an extension to an existing listed building, in Chippenham. Architect: Stride Treglown. Structural Engineers: Scott White and Hookins. Main Contractor: Interserve. Package Value: ÂŁ80,000.
Robbin was engaged to design and deliver multiple open space feature staircases and balustrades to create a unique but compliant environment. The project necessitated extensive discussions and design meetings, before once again Robbin lived up to its reputation and delivered the final products to the exact specification, on time, and on budget.
Robbin was tasked with providing a large steel frame to create new offices set within the Parkfields area of Chippenham. The site was particularly tight and necessitated a sequenced installation programme coupled with scheduled and managed deliveries.
Robbin produced feature stairs, fire escape stairs, infill balustrade, (1.5kN/m) of roof rail and roof Step-Overs
Robbin supplied a large steel frame with cold rolled purlins. A completely new building was required by the University of Bath for its new Computer Sciences Building. Architect: ADP Architecture. Structural Engineers: WSP Consulting Engineers. Main Contractor: Cowlin. Package Value: ÂŁ180,000
Robbinâ€™s core principles of â€œquality, service and safetyâ€? have ensured the maintenance of the companyâ€™s established partnerships and friendships with all their clients, and are the reason that Robbin|group has become not only the largest company in its field but also the most competitive, most experienced, most pro active, safest and most reliable. When sending an enquiry to Robbin|group you guarantee that your project will be cost efficient, design compliant, thoroughly managed and installed safely to the highest of standards.
For further information visit
www.robbin.co.uk or Call us on
0117 9861573 Broadmead Lane, Keynsham Bristol, BS31 1ST
CSG Computer Services Limited Supporting Robbin Engineering in their core principles of Quality, Service and Safety. www.csgrp.co.uk Tel 0845 0515506
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10618 1pg_Clifton Paint 1pg 03/12/2012 11:55 Page 1
â€œDacrylateâ€™s lab at Nottingham has the ability - and we are more than prepared to adapt our products to the customerâ€™s needs,â€? says Mike. 3DUW2I'DFU\ODWH3DLQWV*URXS
â€œPeople can talk to us about how they use their products and if we can improve on them and help them we will. For example we recently developed a heat-resistant primer finish coat for a hot water valve manufacturer.â€? Mike is on hand to offer his technical expertise when required but all the experienced Clifton Paints team are happy to help and advise. Be it industrial coatings, high-performance coatings, mdf and timber coatings, anti-graffiti/flyposter coastings or Highways Agency approved coatings Clifton Paints will have something to suit from its Dacmix product range that incorporates all British Standard and RAL colours. It also has its own designer range of decorative paints along with primers and undercoats for wood and metal protection.
THE Clifton Paints team havenâ€™t quite been painting the town red to mark a move into brand new, purpose-built premises but theyâ€™re highly delighted with their new home. Whatâ€™s more, so are the customers - Area Sales Manger Mike Scott is happy to report that the positive feedback has been pouring in ever since August, when the company moved to the Enterprise Trade Centre at Hengrove, Bristol. â€œItâ€™s been a great move for us,â€? he smiles. â€œThe new premises are better equipped, have better customer parking are more easily accessible and boast better links to the main transport networks. â€œThe staff love it and customers who are coming in to our trade counter find we now have a far superior set-up than before and theyâ€™re all saying itâ€™s a much more pleasant place to come to.â€?
With the trade counter open from 7.30am-4.15pm Monday to Friday, picking up new supplies is no problem for customers happy to visit, but Clifton Paints also runs a free next-day delivery service to addresses within a 20-mile radius while its planned deliveries network extends right down to Cornwall and Devon and into west and south Wales, Dorset and north of Gloucester.
For further information about the full range of Dacrylate products, visit www.dacrylate.co.uk. Alternatively, contact Clifton Paints direct on 0117 9784994 or email email@example.com. Clifton Paints is proud to support Robbins Engineering.
Thatâ€™s only in terms of the building of course - clients have always had the warmest of friendly welcomes from the five-strong team at Clifton Paints. Itâ€™s owned by Dacrylate Paints, one of the most successful independent paint companies in the UK, supplying trade clients with a varied range of established industrial, protective and decorative coatings of high quality, alongside more dedicated specialised materials produced to the customer's own requirements. Customers can be the individual sole trader calling to buy the materials for a relatively small project over the trade counter, right through to medium and large businesses and government organisations such as the Highways Agency, with highly specialised requirements. Itâ€™s not just about supplying a product that does what it says on the tin - talk to the Clifton Paints team and theyâ€™ll find a way of adapting it so that does exactly what the customer says he wants it to do.
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10686 1pg_Feature Template 24/01/2013 12:01 Page 1
The classic ‘one man in a van’ travelling across country, within six months he needed to take on an engineer and by the end of his second year, had recruited two more.
Helping to ensure London Mayor Boris Johnson’s windows remain sparkling is not a project you’d immediately associate with Euraccess - but the cleaners couldn’t have reached the glass without it.
He’d also acquired the 3,000 sq ft workshop where, today, machines from across the UK and Ireland come for major repairs and refurbishments through to insurance work, load certification and boom and chain inspections. Jobs are not just confined to this safe and secure environment - the Euraccess team can also carry out service and repairs to equipment at customers’ premises. At all times and sites, health and safety remain top priority, with the teams working strictly to government and industry guidelines, also often advising companies on matters regarding the working at height and lifting operations rules. With 2013 getting underway, Chris and his team are looking forward to consolidating their new dealership with Italian powered access equipment manufacturer Cela, which they cemented last July. “They approached us to promote their products in the UK,” he reveals. “The name isn’t too well known in the industrial market but many of Cela’s products were for the fire and airport industries, where reliability and quality is everything.
JLG Industries, manufacturer of the platform used by the cleaning contractors to get to the top of the Norman Foster-designed 45m-high City Hall building, home to Boris, the London Assembly and the GLA, called in the Bristol access equipment servicing and maintenance experts to ensure good care of the 27-ton machine. Euraccess was tasked with removing the boom section for a complete clean, checking the pads and hoses and replacing chains.
“They are now producing some outstanding equipment that is lighter, more compact and very efficient to use, compared to what is available in the UK.”
For further information about Euraccess and its full range of services, go to
Alternatively, telephone 01179 609499 or email firstname.lastname@example.org
“We ensured the window cleaners and their aerial platform could continue to reach the dizziest of heights - up to 150ft - in a safe and sound manner,” remembers managing director Chris Wills of the 2007 project. The company, based on Trubody’s Estate and Bridgeyate, is accustomed to winning prestigious schemes to supply, service and training on use of access equipment, having successfully gained major government contracts, including those from the Scottish Prison Service, the MOD and NHS. For Chris, they’re one of his company’s greatest badges of success. “A lot of administration goes into these tenders and it’s very satisfying when one is awarded as we know we can be up against many larger companies who probably have dedicated staff for completing tender documents,” he says. Euraccess has made a name for itself supplying new and used equipment, servicing and repairing powered access machines and also undertaking general construction plant equipment and mobile crane repairs on behalf of many of the manufacturers, hire companies and end users.
Hire Hi re | Sales Sal S ales es | Service Ser S ervi vice ce | Parts Par P arts ts
“Our service work often includes complex hydraulic and electronic diagnostics of machine failures and returning them to safe working order,” says Chris. He launched the business in 2002 after being made redundant and spotting the opportunity to provide an independent service for power access equipment users rather than them having to rely on manufacturers’ service requirements.
www.powerelectrics.com | T. 0370 850 0858
10528 1pg_Feature Template 08/01/2013 10:32 Page 1
Ecologia experts on the ground
A green and pleasant land? Not always. The results of our industrial history and manufacturing heritage have left many acres of once beautiful countryside and our inner cities spoiled and virtually unusable.
A company that started 12 years ago with a small cash investment and no established clients, has developed into a mature, nationally recognised organization with a loyal client base and employs fifty seven staff. Ecologia operates under a structured management system certified to ISO 9001:2008. As a member of the UKSpill Association Ecologia is an accredited oil spill response contractor. They are able to mobilise a range of specialisms when dealing with a spill, and through their links with other accredited response organisations, can urgently source other equipment if required. Dr Lenn told us that the company actively considers the environmental effects of its own activities. He said: “Whilst the services we provide are based on the reduction of the impact of the activities of man on the environment, we recognise that they could themselves have a negative effect. We, therefore, strive to minimise our environmental impact by the implementation of good working practices and compliance with environmental legislation. We are now formalizing these processes and procedures in accordance with ISO 14001:2004.” Ecologia’s Head Office is in Kent, and besides the South West office they have branches in the Midlands and Northern Ireland, and a subsidiary company in Italy.
Ecologia Environmental Solutions Ltd Unit 1 Kingsgate Business Centre, Duchy Road, Heathpark Industrial Estate, Honiton EX14 1YG
Tel: 01404 47714 www.ecologia-environmental.com
Solutions are available, and this is where companies who specialise in land remediation are the “white knights” of the story. Ecologia Environmental Solutions Ltd was founded in the UK in 2000, with the view of providing hands on consultancy and remediation services to companies operating in the property development and insurance sectors. Ecologia carries out specialist site investigations to determine the level and type of contamination, whether an oil spill, mixed contaminates resulting from former industrial processes, or poor waste disposal. Perhaps more importantly, however, Ecologia are able to follow this process through to fully assess any risks that may be present and implement site clean-up to allow redevelopment. Their highly skilled and experienced team of scientists, engineers, chemists and geologists has the broad range of expertise required to provide the most appropriate solution rather than the more obvious, but often, less suitable approach. The company has established a top flight reputation by means of their professional approach, based on developing an understanding of their clients’ needs. Dr Mike Lenn, the Director based at the South West office explained: “We aim to provide a quality service, focused on meeting the needs of our clients, generating customer satisfaction and enhancing the reputation and growth of the organisation.”
We are a General Drilling Contractor undertaking drilling for water, ground source heating, geotechnical and environmental drilling. We cover the South of England.
Geologic Boreholes & Systems Unit 2, Moor View industrial Estate, Straightway Head, Whimple, Devon, Exeter, EX5 2QT Email: email@example.com Main Office: 01404 822032 Web: www.geologicboreholes.co.uk 31
Hawkins Insulation Ltd
10732 1pg 2_HorseWorld 11/02/2013 12:50 Page 1
One of the first companies in the Bristol region to carry out asbestos removal works under licence, Hawkins Insulation Ltd has always been an industry pioneer.
40 years after its very first contract, the family business is now one of the most respected around when it comes to the dealing with the dangerous substance - with its thermal insulation services also much in demand.
Hawkins asbestos team secured and completed an off shore removal on the Isle of Guernsey for contractor R G Falla, of which the logistics were extremely complicated, but the team managed to deliver expertise knowledge, completing on schedule.
From day one, managing director Keith Hawkins focussed on providing clients with a service that conformed to the highest standard, at competitive prices and in compliance with their specific requirements. It’s a policy that’s never wavered and today, as always, tasks are undertaken in a conscientious and workmanlike manner, fully in accordance with British Standards, Codes of Practices, Company Health and Safety procedures and established good working practices. There’s also official recognition of the quality ethos - the company, based in Hengrove, Bristol, is a member of the Thermal Insulation Contractors Association (TICA) and its Asbestos Control and Abatement Division (ACAD), the Federation of Master Builders, and an approved register contractor for Exor Management Services Group, Safe Contractors, Contractors Plus and the Contractors Health & Safety Scheme, and Construction Line. Keith himself is one of the industry’s leading experts and has had several prestigious roles through the involvement with TICA, including the chairmanship of its South West and South Wales region, as representative and director on its governing council and a member of its financial and general purposes committee.
Hawkins Insulation is first on everyone’s list when it comes to dealing with asbestos, its expertise and free advice when it comes surveying for and ensuring the safe removal of the substance proving invaluable. But neither do the experts rest on their learned laurels. Keith explains: “As asbestos work increases in technological complexity, the more professional the management team has to be and staff regularly attend external training and in-house meetings where they are briefed on latest legislation. “With this in-depth knowledge, we can ensure there is no contravening the law and that all work undertaken complies with Health and Safety requirements - giving you more breathing space.”
For further information about Hawkins Insulation Ltd’s full range of services, go to
www.hawkinsinsulation.co.uk Alternatively telephone 01275 839500 or email firstname.lastname@example.org tel 0117 300 3774
“Our reputation as a leading asbestos removal and thermal insulation specialist contractor has been built on experience, fairness, personal service and a professional thoroughness with nothing left to chance,” he says. “Given the opportunity, we will provide a first-class service every time.” The company has undertaken work for some of the region’s most well known names, including Lloyds TSB Bank, Boots the Chemist and Wessex & Bristol Water.
We are a highly experienced independent distributor of quality thermal insulation and ancillary materials, specialising in Isogenopak products.
Trade and myriad local authorities make up the bulk of its client list, but it also welcomes enquiries from individual householders.
We pride ourselves on providing our customers with a level of service that is second to none, which includes our industry renowned fast and efficient delivery distribution network, throughout the South West of England.
When it comes to insulation, Hawkins Insulation has everything covered, with trained engineers able to install a wide range of materials and finishes, including rigid PVC, Polyisobutelene and aluminium and galvanised steel, which is prefabricated in its own workshop. Successful projects involved installing insulation and fabricated aluminum cladding to two large hospital water storage tanks located between a link road and housing in Taunton for Water Pure Systems Ltd. Its ability to complete the work to the required health and safety standards and the satisfaction of all involved without causing any disruption to either road or properties, resulted in high praise from the customer.
Proud to be suppliers of Hawkins Insulation.
“Always there re when you need us” Unit 3 Newbridge ge Trading Estate ristol BS4 4AX Whitby Road Bristol ulationsupplies.co.uk www.behlinginsulationsupplies.co.uk
10743 1pgs_HorseWorld 23/01/2013 13:22 Page 1
resources of creative thinking, quality products, combined with a professional approach and high levels of expertise.
affordable acrylic products
Working with acrylic, polycarbonate, PETG and other materials, the company, a member of the Shop and Display Equipment Association, provides CNC machining, flame and diamond polishing, bending, welding, cementing, drilling, engraving, manual routering, cutting and acrylic craftsmanship. It has also undertaken fabrication on MDF for exhibition firms.
At a time of harsh economic reality which has claimed many of its competitors, Dipec Plastics is still standing loud and proud.
Consequently the range and diversity of products is, quite frankly, eye-opening. The company has fabricated sign trays for shop fronts and restaurants and completed an order for a major supermarket chain for check-out screens, ticket holders and cheque stands.
â€œThereâ€™s no doubt our greatest challenge in recent years has been to survive during the recession,â€? acknowledges owner and managing director Jason Callow.
Then there was the TV set for ITV Wales, bespoke boat screens and windows for customers as far away as Ibiza and supplying and fitting chiller cabinet doors to Nisa shops.
â€œBut the fact that we have managed to survive during these difficult financial times, marks our greatest success.â€?
These are just recent projects. Past orders have involved fabricating lecterns for the Welsh Assembly, producing props for the BBCâ€™s Dr Who, serving up a giant orange juice dispenser cover for Wimbledon and creating a 40ft canopy to protect dignitaries attending the final of the Rugby World Cup at
Business is plastic fantastic for Walesâ€™s leading fabrication company.
The on-going success of Dipec Plastics, based on the Ely Distribution Centre, in Cardif, is due in no small measure to its huge
the Millennium Stadium where the Queen presented the trophy. Creating the unusual is all in a dayâ€™s work for the company which was established in1981and it is proud of the vast knowledge and expertise accrued by the workforce over those 30+ years in fabricating acrylic products for the public and private sectors. â€œWe pride ourselves on delivering quality, a comprehensive service and attention to detail,â€? adds Jason Callow, who took the helm with his wife and Dipecâ€™s finance director Andrea in 2007 following a management buy-out. â€œMaterials may be cut, shaped, bent, glued and formed to a very high specification. We are creative acrylic craftsmen, produce affordable acrylic products and are confident of delivering a quality product to meet customersâ€™ specification, expectations and required timescale, working with them to achieve something that not only looks great but is practical and affordable.â€? For more information about Dipec Plastics Ltd and its range of services and products
Call: 0292 059 8393 Visit: www.dipec.co.uk Email: email@example.com
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10770 1pg:Feature Template 09/02/2013 16:38 Page 1
METAL ARTWORK The ancient and time-honoured craft of blacksmithing is forging ahead into the modern age in spectacular fashion at the Metal Artwork smithy. John Edmunds has hammered out a name for himself that extends well beyond the bounds of Bishopstone, Salisbury, where he fabricates a wide range of decorative, ornamental and functional pieces.
These have included some of the nation’s most precious structures, like for example, the repair programmes on the historic Royal Palaces. John is extremely proud to have been involved in one of these projects which went on to receive a Royal Institute of British Architects award. Bridges and specialist repairs are also part of the job spec and there’s also the unexpected.
The Old Blacksmiths Shop, at Croucheston Farm, is home to Metal Artwork and has been since being established by John in1990. It is situated in a traditional rural yard where trades and crafts have been carried out since the 1920s and is the perfect blend of old and very new. It’ s a world away from the aerospace and production engineering industry where John had spent the previous 20 years - or perhaps not. “It was there that I was mentored by some very clever and skilled 'old boys' in the trade,” he smiles. Full engineering and fabrication, welding and forging facilities fill his now-established blacksmith’s 1,000sq ft shop, where the latest high-tech gear sits comfortably alongside 1940s machinery. John always has a warm welcome for visitors, whether they have made an appointment to just see what’s going on or wish to call in to discuss work.
“One continual business challenge involves developing a sound time management structure,” smiles John. “One that is flexible enough to accommodate the ‘sliders’ – ie. jobs that walk in the door that need to be done now!”
“Metal Artwork makes one-off purpose-designed bespoke commissions for private clients and commercial concerns,” says John, proud to cite a continuous series of delighted clients who have their expectations surpassed as one of his greatest business success. One he’s determined to continue by maintaining his rigorous high standards. Working in ferrous and non-ferrous metals, he produces curtain poles, gates, railings and handrails, garden structures and furniture, but that’s just for starters. Renowned as a historic building and architectural specialist, Metal Artwork is regularly called to handle architectural metal work and deal with repairs, refurbishments and renewals on such precious buildings.
To visit the Old Blacksmiths Shop, which is open from 9am-6.30pm, Mondays to Fridays and 10am-5pm on Saturdays, phone 01722 781212 or email firstname.lastname@example.org for an appointment. For further information go to www.metal-artwork.co.uk
SUPPLIERS OF WELDING, CUTTING, SAFETY, ABRASIVES HYGIENE & INDUSTRIAL PRODUCTS
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Development Property development covers a wide range of activities from the renovation of existing properties for rent or re-sale, to the purchase of land, either for improvement and resale, or for construction of residential or commercial buildings. Property development involves many professions, including architects, designers, planners, engineers, surveyors, inspectors, contractors, leasing agents. Typically, professional developers purchase land, determine the marketing of the property, develop the building programme and design, obtain the necessary planning approval and financing, build the structure, and lease, manage, and ultimately sell it. Property development involves many professions, including architects, designers, planners, engineers, surveyors, inspectors, contractors, leasing agents. A growing sector of the market, fuelled by the many “home improvement” television programmes, relates to owner occupied individual dwellings; involving the improvement, refurbishment or extension of an existing property, or more ambitiously, a complete new-build. Whatever the scale of the project, professional advice is essential, for guidance through complex planning regulations, currently under review, as the government seeks to get the housing market moving.
The drawing up and submission of plans is usually well within the range of most competent builders, but the services of an architect or a structural engineer will be required for many projects. Choosing a builder can be difficult for the amateur developer, the best route is often through the planning office in the local town hall, then to view completed projects and to ask for referrals. Sustainable development is an important consideration, the initial costs can be high, but as energy costs rise, not only should the initial outlay be recouped but a pleasant feeling of virtue established. There is a plethora of information about energy saving technology and sustainable building on the internet, but once having done your research, by far the simplest route is to choose a builder or architect with the appropriate “green” credentials. Developers are changing their building methods, choosing vernacular materials, timber framing, increasing insulation levels and installing energy efficient heating systems such as Air Source heat pumps. There is still simply not enough new property being built to keep pace with demand, but the Council for Rural England and countryside campaigners are very concerned by some of the proposed relaxation of planning controls being debated by the Government.
The proposals would make it easier to develop into green belt land, and to install conservatories and loft extensions without going through weeks of planning bureaucracy. For the Government, Nick Clegg said: "We're not building enough homes. We're not building enough affordable homes. We've got to get Britain building. In a further boost to the housing market, a further 16,500 first-time buyers are to receive help under an extension of the FirstBuy scheme, where would-be homeowners without a deposit are given an equity loan of up to 20% of the purchase price. There will also be £300m of additional funding to provide up to 15,000 affordable homes and bring 5,000 empty homes back into use. The National Housing Federation, which represents England's housing associations, welcomed the package of measures as "a major step forward" with "the potential to transform the housing market". "It will provide homes for some of the millions of families on waiting lists; create jobs and give the UK economy a shot in the arm with a speed and effectiveness few industries can match," the group said. The government’s support for the sector should be welcomed not just by the industry, but for its knock on benefits across the wider economy.
10639 2pg q8.qxd:Feature Template 14/02/2013 19:40 Page 1
St. Ann’S GAte ArchitectS
A new window has opened onto the world of a Salisbury architectural practice, providing a super-portal through which to view its work with some of the country’s most precious and spectacular buildings. St.Ann’s Gate Architects have unveiled their brand new website and is inviting the world to take a look. Detailed descriptions of the practice’s involvement with Cathedrals at Gloucester, Salisbury and Westminster, and other major church buildings such as Cirencester Parish Church - to name but are few - provide spectacular internet demonstrations of the range, breadth and quality of this medium sized practice. And while it may have some remarkable specialist skills in building conservation and sustainable architecture and an enviable reputation for high quality design in the historic environment, the St Ann’s Gate team doesn’t confine its talents to the ecclesiastical world. “We bring our skills to bear on projects for many people who own or care for old buildings, such as private clients commissioning domestic work, or major organisations such as the National Trust…” says one of the three partners, Antony Feltham-King, himself the architect for Gloucester and Arundel Cathedrals. “We have no wish to impose a house-style but would rather find design outcomes appropriate to context and to individual circumstance. Whatever the project, we specifically tailor it to its situation and differing requirements. We enjoy design via dialogue.”
With Michael Drury and Melanie Latham alongside Antony, the partners command an impressive accumulation of experience and creativity supported by a stream of post graduate qualifications in building conservation. Their similarly skilled team is backed up by efficient and capable technical and administrative staff. “We love the work we do and enjoy working together which then creates a professional and friendly service for all our clients,” says Antony, “…whether they are owners of domestic listed properties or people responsible for major historic landmarks.” He’s been a partner in the practice since 1997, joining Michael who founded it back in the 1980s. From there the practice has grown, with Melanie becoming a third partner in 2009, the same year the business adopted its current name to reflect its location at St Ann’s Gate in Salisbury Cathedral Close. Always working in close co-operation with clients planners, and contractors - “the architect is the common factor in these relationships and although a good building may speak for itself once completed, its design and construction is dependent upon good communication and personal inter-relationships,” reveals Antony. The St Ann’s Gate approach and high-quality results have ensured there is always a prestigious project on the drawing board. Already lined up for 2013 are major design and conservation schemes at Gloucester Cathedral, amongst other things. “Creativity, conservation and sustainability are fundamental to our way of thinking,” declares Antony.
10639 2pg q8.qxd:Feature Template 14/02/2013 19:40 Page 2
Image: Ken Leslie
“Creativity must be sustainable while conservation is inherently sustainable but must also be creative if a viable future is to be found for the past. “Our enthusiasms are for appropriate design solutions, whether for new work within historic environments or high quality architectural conservation. “A sustainable approach is our ambition and we strive to foster a respect for ancient fabric while allowing the buildings within our care to respond to today’s needs, developing if necessary and as appropriate.” ,.**)+- - ((, + #$- -, ( 0$,# -# ' / +2 ,. ,, $( -# !.-.+
For further information about St Ann’s Gate Architects, and to view some of its past projects, visit the new website, designed by Giant Peach Design of Wylye, near Salisbury, at www.stannsgate.com. Alternatively telephone 01722 555200 or email email@example.com.
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Action Pest Control Limited
are pleased to have been
Providing quality solutions protecting buildings against pest birds. All areas covered with over 25 years experience.
associated with many of
We also provide professional pest control services and supply & fit fly screens and UV fly killers.
01242 517237 15 Church Road Leckhampton Cheltenham GL53 0PS
Visit our web site www.action-pest-control.co.uk
St Ann’s Gate Architects’ projects and wish them every success for the future
We are proud to be associated with St Anns Gate Architects
10543 1pg:Layout 1 15/02/2013 09:07 Page 1
YOU wouldn’t think there would be much of a connection between a milk product factory in Libya and a house on the edge of England’s Exmoor but Julian Burrows knows differently.
Having enjoyed a busy 2012, he’s focused firmly on the prospects for 2013, his current work on a £1.5million scheme just the start of plans to attract bigger projects as well as more from abroad.
The large building, which is where dried milk powder is used in the production of yoghurts and ice creams, was one of the more far-flung projects upon which the structural engineer worked at his Somerset home.
Julian welcomes all enquiries and would be happy to chat to you about your project, big or small. For further information, telephone 01643 841884 or, alternatively, email firstname.lastname@example.org
Now he’s setting out to add further overseas work to his portfolio, which sees him handle projects across the South West. Having always worked in civil and structural engineering since graduating in 1989, Julian fulfilled his long-held desire to be his own boss in 2004 when he established his practice. From his home in Cutcombe, Somerset, he provides structural engineering design and detail for residential, commercial and industrial buildings. Starting out with sub-contract work, he has built up a strong customer base, working directly with architects and others across the region on developments which range from small domestic schemes to £400,000 projects. And, in an economic climate when times are tough and the competition’s high, Julian rates his ability to continue acquiring and maintaining new contacts and satisfied clients, boosted by his high standards of presentation, quality work and competitive costs, as one of his greatest business successes.
Supports Julian Burrows
11 Craig Lea, Taunton, Somerset TA2 7SY Tel: 01823 335755 Mob: 077 863 33131 Email: email@example.com
10570 1pg_Helm Design & Planning 1pg 03/12/2012 11:57 Page 1
Helm Design & Planning Limited
Based in the South West with offices in Newport, Cardiff, Bristol, Taunton and London, they serve domestic and commercial clients serve throughout the country. Simon Helm told us: “The company was founded upon quality, experience, impeccable references and first class client based services. With years of industry experience, numerous completed planning applications and construction projects, we are a client-based business focusing on high quality services based around realistic pricing.” Prices are very competitive, and they only charge for the services they complete; detailed full quotations are provided, and there are no hidden charges. Owing to their vast experience they are able to offer the most competitively priced residential planning permission packages in the UK to date. Although their pricing is very competitive, the whole process is not just about cost, but about getting it right, helping you to achieve your dream.
Helm Design and Planning are, as the name suggests, independent Design and Planning specialists. When the time comes to build that dream property, extension, conversion or conservatory, the planning issues and building regulations can seem like a minefield of clauses and subsections to the domestic developer. One could rely on one’s builder or architect, but perhaps the best option, before investing in expensive quotations and services is to consult an independent specialist.
In the latest news from the company, Helm Design and Planning have become members of the Federation of Master Builders and the Guild of Master Craftsmen.
For more information in the first instance telephone Simon Helm on 01633 927099 Or visit the web site to view some recently completed projects. www.helmdesign-planning.co.uk
Planning permission is important because whether making repairs or alterations to a listed building, a conversion, extensions to an existing property, a new housing estate or industrial area, planning decisions can affect whole communities. Planning decisions are made by local planning authorities, and are shaped by national guidance, European law and local plans and policies, and poor advice can be extremely costly. Helm Design and planning are a family practice that will listen carefully to your requirements, make practical and helpful suggestions, and guide you through the design and planning application every step of the way. They offer free advice; a free initial consultation and free amendments, Helm Design and Planning confine their services to their areas of specialism and believe in quality, professionalism and value for money. Their services are set up for your individual project requirements, whether you require drawings, materials and labour costs, or just the management of your project, they are able to assist For planning applications they will break their services down further, if you should just require drawings, planning maps, a design and access statement or general advice and support you can rely on Helm.
Doors, Windows, Conservatories, Roofline
Churchill Way oﬀ South Road, Watchet, Somerset, TA23 0HD Tel. 01984 631800 Fax. 01984 632611 Email: firstname.lastname@example.org Web: www.watchetglassuk.co.uk
The Design & Planning Permission Specialists – Helm Design & Planning was founded upon quality, experience, impeccable references and first class services. With many years of industry experience, numerous successful planning applications and construction projects, we are a family based business focusing on high quality services based around affordable pricing.
A family practice serving the Residential & Commercial sectors.
Helm Design & Planning 269 Avonmouth Road, Bristol BS11 9EN
Tel: 01633 927099 Web: www.helmdesign-planning.co.uk
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ESHA ARCHITECTS The nation may still have its monstrous carbuncles cluttering up urban skylines, but Bristol’s ESHA Architects is working hard to change all that.
The partners’ earlier experience includes Synthetic Chemistry Laboratories for University of Bristol, PFI hospitals at Bishop Auckland and Wishaw, the remodelling of the historic barracks at HMS Drake in Plymouth, student accommodation for Combined Universities in Cornwall and the Urban Village at Poundbury, Dorset. Since 2004 there’s been a 223-home expansion to the village of Rhostyllen for The National Trust, a new town of 5,500 homes at Sherford, South Devon, a health centre, library and residential development in Bristol's Gloucester Road, four care homes and a research facility for The Epilepsy Society, a masterplan for a new town near Bucharest, a new mixed-use urban block in Yeovil and three very recent Bristol projects: two housing developments in St Paul's and a neighbourhood plan being prepared for Old Market with the support of the City Council.
Malvern Court, Redland “It’s generally recognised that the architectural quality of buildings built since the Second World War does not compare with older buildings,” acknowledges partner Peterjohn Smyth. “Much of our skill, energy and imagination goes into radically improving this.” The practice is doing a good job too, with projects all over the country providing solid proof of its efforts. Based in King Street, ESHA Architects was founded in 2004 by Peterjohn, with Neil Embleton and Willie Harbinson. The three worked together in Bristol for more than twenty years at another practice on schemes in the fields of urban design, housing, health, further education, offices and schools. Architecture, planning and urban design, incorporate a huge range of services and expertise available from a practice which prides itself on its flexibility. “We don’t have one house style but respond to the circumstances of each commission, with appropriateness and quality remaining the touchstones, says Peterjohn.
Add to this a lengthy list of awards and competition wins - such as the 2009 design competition for The Prince of Wales Hospice in Pontefract, promoted by The Prince's Foundation for Building Community and The King's Fund - and you can understand the practice’s frustration when it comes to public sector work and The Official Journal of the European Community - the publication in which, according to EU legislation, all public sector tenders valued above a certain financial threshold must be published. The Royal Institute of British Architects is currently working to get this system changed because it unjustifiably plays down the ability of smaller firms to do the job. “However our main business challenge at the moment, like that of many architectural practices working mainly in the private sector, is the dearth of new development caused by the recession,” says Peterjohn. “Nevertheless, we now see some signs of recovery and intend to capitalise on this, working with our existing clients, particularly Charles Church/Persimmon Homes East Wales, for whom we designed a group of houses around a green on the edge of Abergavenny which won the approval of the Design Commission for Wales. “We’ll also be working further with C G Fry & Son, one of the main developers of The Prince of Wales' ground-breaking development at Poundbury, Dorset, where we were the lead and co-ordinating architect for the first phase.” For further information about ESHA Architects, its services and to view its portfolio, visit
www.eshaarchitects.co.uk Alternatively telephone 0117 311 9070 or email email@example.com. 2nd Floor, 36 King Street, Bristol BS1 4DZ
Epilepsy Society Micholls House
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Somerset Carpenters Construction companies always feel confident to place contracts and on going business with Somerset Carpenters Ltd.
The skilled workforce of this commercial carpentry contractor is much in demand from those seeking high quality workmanship, speedy delivery and cost effective prices. Specialising in timber engineered structures and first and second fixing, the company, based in Bridgwater, brings more than 30 years’ trading experience and craft to bear on every project it undertakes. “With faster build times and more demanding designs, the need for a competent professional approach has never been greater,” states Somerset Carpenters’ managing director Mike West.
one-off house to a multi-storey block - plus general carpentry covering joinery, framing cladding, joist floors etc. “Timber frames are becoming more popular for the construction of houses, schools, hotels and amenity buildings,” says Mike. “The wall panels and floor sections arrive pre-made, thus reducing the on-site construction period and getting a waterproof envelope to start the internal fixing much earlier than is possible with traditional construction methods.” There’s even the option to bring Somerset Carpenters on board for turnkey construction schemes. “All you need to do is decide to have a building and leave the rest to us,” assures Mike. “We have the experience and the management capability to take this type of project from concept design or completed architect plans through to completion ready for use.” “With our experience and expertise we are able to provide a high quality service, balancing the best of traditional skills with the need for modern methods and materials.” For further information about Somerset Carpenters and its services, visit www.somersetcarpenters.co.uk To make an enquiry, telephone 01278 425710 or email firstname.lastname@example.org
Sarah Stiddard Construction Labour Manager
M 07515 922 910
5A Willow Brook Centre Savages Wood Road Bradley Stoke BS32 8BS T 01454 279 100 F 01454 501 614 E sarah.stiddardlogicalps.com W www.logicalps.com
Glentworth INSURANCE SERVICES LTD Commercial Insurance Specialists Property
Now with 25 projects under way, the company is one of the largest labour-only or supply and fix carpentry contractors covering the region, working closely with other construction firms.
Somerset Carpenters Ltd work directly with schools, hospitals, prisons, nursing homes, offices, Premier Inn’s and Travelodges to name but a few, earning an enviable track record of successful project management and completion to a high standard along the way.
P r o f e s s i o na l R i s ks
All managers have undertaken SMSTS – Site Managers Safety Training Scheme - and at least one carpenter in every gang the company sends out holds an SSSTS (Site Supervisors Safety Training Scheme) certificates. The company, a member of the Timber Research and Development Association, also holds a Worksafe Certificate, which is issued by SMAS Ltd and recognised by members of the Safety Schemes in Procurement. No matter what the job, if it needs carpentry then Somerset Carpenters can provide the skilled manpower. Its services cover the full range of skills, including new build, roof structures of all types and sizes (the company has specialist teams available), timber frame construction - from a
C o ns e q u e nt i a l L o s s
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Unit 16 | Middle Bridge Business Park Bristol Road | Por Portishead tisheead | Bristol | BS20 6PN TTel: el: 01275 818553 | Fax: 01275 399781 Email: por email@example.com tishead@glentwor entworth-insurance.com 41
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ecco A structural engineering practice with a difference, offering personal advice tailored to your ideas and ambitions, one that will work with you to realise your ideas, not impose their ideas upon you. Brian Margetson founded the company to provide first class structural engineering services with a clear focus on your real world ambitions. Whether you are considering new build, conversion, extension, renovation or remediation, the services of a qualified structural engineer will pay dividends. Structural engineers understand the properties of different structural materials and systems. Their expertise lies in making creative and efficient use of funds, structural elements and materials to achieve their clientsâ€™ goals.
With over 27 years of industry experience, and proud membership of both the Institution of Structural Engineers (Fellow), and Fellowship of the Geological Society, Brian brings a wealth of experience which can be applied to create innovative, cost effective and highly practical solutions to your engineering challenges. All information is prepared digitally to enable instant transmission to clients located anywhere in the country, thanks to the IT systems expertly maintained by Tri Computer Solutions." As well as the more typical structural engineers services, from concept design to ground and foundation design, structural reports, subsidence investigation and remedial investigation, ECCO also specialise in timber frame construction services that are tailored to save you time and money in the design and build market. The team at ECCO have 22 years experience and will offer designs that add genuine value to your project, using your preferred materials and methods, in the most economical fashion, to produce a result with which you will be delighted. Contact them on 01275 847074 or visit the web site
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MITCHELL TAYLOR WORKSHOP Multi Award winning Mitchell Taylor Workshop was a finalist in the Education Architect of the Year 2012. This is particularly pleasing as the practice works extensively with schools and colleges to communicate the excitement of innovative architectural practice. When Ryan, a young pupil of the Baileys Court Primary School, who loved butterflies, died of Leukaemia a proposal was put forward to create a butterfly garden at the school in his memory.
The timber frame to the hive continues the structure of the walkway and is clad with similar boards with a simple corrugated roof. The walkway continues across a swampy area and amongst reeds and shrubs. Plants to attract butterflies enhance the site.
An under utilised corner of the school play area, containing a few trees and enclosed on two sides by high hedges provided an ideal location.
The pupils have watched the project with interest at every stage, and it is expected that the butterfly hive will provide a learning resource for the pupils for many years to come.
There is a mound to the edge of the playing field which provides a viewing platform to the play area and containment to the butterfly garden. The moundâ€™s timber step provides the start of the raised walkway around the butterfly garden, which serves two purposes, the children remain in the view of staff on the playing field and are slightly detached from the flora and fauna allowing it to settle and develop.
Contact details, telephone 01225789033, email: firstname.lastname@example.org
Within the garden, Mitchell Taylor Workshop have devised a butterfly hive, which is a partially enclosed space with letterbox viewing slots to encourage the focussed appreciation of particular parts of the landscape and the animal and insect occupants and doubles as a small teaching space.
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What makes a structure both practical and aesthetically pleasing? It’s all in the detail. The services of a qualified structural design service bringing innovation and creativity to your project will make the crucial difference between a structure that works and one that “works for you”. Structural Solutions Management Ltd was set up in 1995 with the aim of providing a creative and practical structural design service for medium sized building projects. The two directors, Peter Beresford (MIStructE) and Mark Mitchell (MICE), were previously employed by a top consultant, Buro Happold, for many years, and gained valuable experience on a variety of prestigious projects, in multi disciplinary environments within the UK and overseas. Peter explained: “Structural arrangement and detailing are an integral part of every design which should be developed simultaneously with the architecture and services design.” They apply this philosophy to every project, large or small, and have been involved in the design of a huge variety of structures in almost every form of construction, new build, eco, and refurbishment projects.
Clients, both private and commercial, know that they can rely on Peter and Mark to work through any technical issues with suppliers and contractors to ensure that their build comes to a successful conclusion. Structural Solutions will always endeavour to contribute creatively to the design wherever possible, bringing individuality and practicality to every project.
Please visit their web site
www.structuralsolutions.co.uk contact by telephone on 0117 924 5014
Residential, Commercial, Educational, quirky art installations, staircases, garden structures, timber frame, brick, glass and steel. Structural Solutions have the expertise to help.
Pleased to be associated with Peter Beresford & Structural Solutions for over 10 years. www.greenheartuk.com 43
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Glass, although among the oldest construction materials of all, is the one that always springs to mind when we think about the best of modern architecture. New uses and formulations for the material seem to be invented almost daily.
range of glass products and glazing services, from traditional contract glazing to state-of-the-art specialist glass laminate manufacturing, especially load bearing and structural glass, to clients both here and abroad. Their core competencies include glass design and installation.
Glass has been used for windows and doors from time immemorial, but now architects specify glass for balconies, floors, kitchen splashbacks, balustrades, stairways, canopies, ceilings, and indeed anywhere where natural light, or a light and airy effect, will enhance the design and functionality.
Glazeguard are very well known within the industry for offering complete glass floor solutions from single glass panel supply to complex multi- modular glass and tray installation. James Petrini, Development Manger, explained: “Glazed floors provide tremendous opportunities for providing natural lighting solutions throughout a building whilst adding a special and individual architectural and artistic statement.”
Coloured glass carries a special quality of depth and luminosity, giving virtually endless possibilities, whether the glass is merely tinted or coloured layers have been interleaved. The range of sandblasted finishes is also extremely extensive and its uses are wide ranging, from an all over effect, to a single feature image, company insignia or logo. Glazeguard was founded 15 years ago as a traditional local glazier, and one of the original directors, Rob Morgan, is still very involved with the day to day running of the company. They have developed into a well established firm supplying an extensive
The company’s expertise means that they are called on by some of our top architectural practices, particularly in London and Bristol. However a recent landmark project was for neither of these locations but for Blackpool Tower. Their reputation meant that they were the obvious choice for the architects designing a glass walkway as part of a multi-million pound refurbishment of the Blackpool Tower. Visitors who take the lifts to the top are immediately confronted by the Skywalk, a 4.15 tonne glass floor and floor-to-ceiling observation platform, which now runs along an entire side of the Tower Eye, providing unrivalled views. The glass floor looks straight down to the Blackpool Promenade 380ft below the gallery. Never before have you been able to see so much of Blackpool down below as you tread across metres of glass... it’s like walking on air. You encounter a sensational new viewing experience with ceiling to floor, uninterrupted views! It is reassuring for the faint-hearted to know that the glass floor weighs half a tonne and is made up of two sheets of solid laminated glass.
R & A Commercials Road Haulage And Transport Services Venture Way, Priorswood Industrial Estate, Taunton, Somerset, TA2 8DE
Mob: 07889 900 895 Tel: 01823 336 119 Fax: 01823 351 584
Purpose made, quality joinery. If you have an idea we can make it!
Wyatt Joinery Ltd • • • • • •
Architectural joinery Conservatories Bespoke joinery Bookcases Windows and Doors Commercial joinery
• • • • • •
Radiator covers Staircase joinery Window frames Wood restoration Porches Listed building joinery
Wyatt Joinery Ltd, Unit 2, The Old Malt House, Norton Fitzwarren, Taunton TA2 6RN Somerset. Tel: 01823 278269 Email: email@example.com
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Glazeguard’s architect and design clients rely on them to be able to adapt glass products for specific applications and tolerances, leading in turn to the development of still more new products. One of their newer introductions is Fadeguard™, a product which filters out harmful UV light while allowing the rest of the spectrum to pass through. This product has been very widely welcomed by museums, galleries, and conservators. It can be used for shop windows, display cabinets, and protective panels, indeed any location where light sensitive materials are housed. Deterioration of artefacts can be effected by infra-red radiation; in order to address this potential problem Fadeguard™ can be specified to include effective infra-red protection. James Petrini told us that one of the great difficulties with such a wide range of products and applications is to decide which of their products to concentrate, on if any. Their core markets remain glaziers, builders, architects and designers but the company is always alert to new opportunities. In the meantime Glazeguard will continue to focus on what they do well, providing their customers with first class products and services.
For more information please visit their web site www.glazeguard.com or telephone 01823 337 755
We support Glaze Guard & wish them every success for the future Established in 1991, the Somerset Panel Centre provides an invaluable service to both trade and public sectors throughout the South West of England. The company specialises in all forms of panels, from standard size chipboard sheets to oversized laminated panels and bespoke furniture and our range and diversity of panels is key to our success. Somerset Panel Centre Ltd, Unit 2B, The Monarch Centre, Venture Way, Priorswood, Taunton, Somerset TA2 8DE Tel. 01823 324110 Fax. 01823 322344 Email: firstname.lastname@example.org Web: www.somersetpanels.co.uk
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Swift Timber Buildings We create a range of bespoke timber garden buildings Beautiful bespoke timber buildings made to your exact specifications; enjoy the very best from Swift Timber Buildings. Based in Bristol and working across the South West with discerning private homeowners, wanting an individual timber garden building, designed to their exact specification, Swift Timber Buildings are rapidly establishing a reputation as the “go to” company for something that little bit special. Established in 2000 as a family company of carpenters, they have many years of experience of creating the very best in timber buildings, and providing a comprehensive, friendly and personalised service.
What do you need, a summer house, gazebo, tree house or playhouse for the children, green house, stables, storage, or a log cabin? Whatever you have in mind, discuss your ideas with Swift and watch as they come up with a design that exactly suits your requirements, is practical and possibly includes some solutions that hadn’t occurred to you! After that, just hand everything over to Swift’s experienced team. Your designs are passed onto their carpenters who get to work using top quality timber in their well equipped workshops, full of traditional woodworking machinery, to very literally hand make your building to the highest possible quality standards. All their products are designed to your specifications and built from scratch by a highly experienced team of carpenters. Once the building is ready for construction Swift will take care of delivery, preparation, construction and fitting. Just relax and watch your ideas take shape! They don’t buy buildings from anyone else, when you buy from Swift, their craftsmen design, build and fit the whole project. This company isn’t just a store, it’s a workshop full of highly skilled and experienced craftsmen that hand make your bespoke building based on your order, not a standardised catalogue.
For more information visit
www.swifttimberbuildings.co.uk telephone on 0117 960 1101 or email email@example.com 46
Everything For The Shed, But The Wood! We Sell Everything You Need For Sheds From Hinges, Glass, Wood Treatment, Roof Felt, Shingles Right Down To The Screws And Nails “Proudly Supporting Swift Timber Buildings”
TELEPHONE 01159 254 506 www.prismaproducts.co.uk 37 Parkside, Wollaton, Nottingham NG8 2NQ
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Solen Energy UK will be taking part in the educational facilities forum in Oxfordshire on November 19th and 20th which will showcase various energy solutions suitable for schools nationwide. Solen Energy UK carries out a comprehensive energy survey to provide your organisation with specific designs and financial calculations to provide a detailed break down in percentage form. These figures will enable them to calculate the savings you will make from the energy you will use and the total income you could expect your system to generate year after year. The company will be happy to advise and assist you in all aspects in order to obtain and achieve your EPC certificate, ensuring that you receive the highest banding of Feed in Tariff Rate. SAVE MONEY, SAVE ENERGY AND HELP TOWARDS A FRIENDLIER ENVIROMENT WITH SOLEN ENERGY UK. Solen Energy UK, a subsidiary of Solen Energy GmbH, the German company at the forefront of innovation and technology across the renewable industry, is going from strength to strength. During this last year Solen Energy UK has installed Solar PV systems across a wide range of business sectors including schools, cinemas and industrial manufacturing plants. They are all set to take on some major solar projects across the agricultural sector.
For a specific solution for your school or building please contact, Debbie.firstname.lastname@example.org Telephone: 01726 862470 Website: www.solenenergyuk.co.uk
Solen Energy’s Sales and Marketing Manager, Debbie Webb says: “We are finding an increasing demand from the commercial sector to install solar PV as a solution for large manufacturing plants looking for ways to cut rapidly increasing energy costs. In addition to drastically reducing energy costs for businesses, the return on investment we are offering with the current Feed in Tariff rate is still up to 15% in many cases.
POWER YOUR SCHOOL WITH SOLAR ENERGY We are experts in designing, installing and supplying solar photovoltaic systems.
BY INSTALLING A 10KW ON YOUR SCHOOL ROOF, YOU COULD GET THE FOLLOWING RETURN: PAYBACK WITHIN 7 TO 8 YEARS 9,500 UNITS OF ELECTRICITY GENERATED EACH YEAR SAVINGS OF MORE THAN 225 TONNES OF C02 OVER THE NEXT 25 YEARS YOUR SCHOOL WILL SAVE 13P PER UNIT OF ELECTRICITY GENERATED
The average payback period is approximately 6 years of the 20 years of guaranteed income from generating your own electricity and selling it back to the National Grid.” Debbie also explained their work within the educational sector. “Schools are a particular focus for us and form an important part of our client base. As well as installing PV systems into schools we follow up with educational classes for the students to teach them how solar energy works and why clean energy is important for the 21st Century.”
Massive energy savings with Solar-PV earn£££for Why use Solen Energy UK? We are experts with years of experience installing solar PV systems across europe. We’ve worked with everyone from schools to housing developers and farm businesses to provide solar PV systems that save money and generate clean energy.
all electric produced
Contact us today
Cornwall Office: 01726 862 470 Liverpool Office: 01514 485 753 www.solenenergyuk.co.uk ADVICE - EQUIPMENT - INSTALLATION - RETAIL - WHOLESALE
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OPEN WEEKDAYS from 7am – 5pm Swindon Plumbing Supplies was established in 1997 by Jeff Gleed and Shaun Emms. Over the intervening 15 years the company has built up a sound reputation, based on their wide product range and their in-depth industry knowledge. Swindon Plumbing Supplies Ltd has become established as the “go to” place for plumbing and heating professionals both within Swindon and the surrounding counties. The company’s extensive Bathroom Centre opened in 2006 and is available for both trade and retail customers. They specialise in stylish, contemporary bathrooms, and stock a complete range of showers and accessories. The showroom has over 25 displays from leading manufactures such as Roca, Duravit, NoCode, Hansgrohe, Eco Bathrooms, Kudos, and Mira. The company boasts one of the most knowledgeable sales teams in the area, who along with the founders, have many years of expertise in the industry. So it is no surprise that their experience and expertise have led to them becoming a registered BPEC Training Centre, running a range of training courses for industry professionals. BPEC is the leading provider of training and certification for the Building Services Engineering sector, which covers the gas, oil, plumbing, electrotechnical, heating, ventilating, air-conditioning and refrigeration industries. Among the courses available from Swindon Plumbing Supplies there is a 1 day Domestic vented and unvented hot water course, covering design, installation and maintenance of domestic hot water storage systems. A 3 day domestic solar hot water course, designed to meet manufacturers’ requirements for the installation of domestic solar hot water heating systems currently available in the UK. A 2 day course on underfloor heating, developed by BPEC and the Underfloor Heating Manufacturers Association. A 1 day Rainwater Harvesting course - aimed at existing plumbers, builders and ground works engineers.
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Specialised Service Fast! RM Cylinders independent manufacturers of hot water cylinders and renewables solutions are pleased to supply
WIDE RANGE OF PRODUCTS
Swindon Plumbing Supplies
NEXT DAY DELIVERY!
For more information call us on:
01924 22 42 82
Just a few of products we supply...
To see our whole range visit:
Water regulations, 1 day course – To familiarise plumbers with this important legislation, which is used to regulate the installation and use of water supply systems. Under the banner of Swindon Renewables the company has also built up an impressive range of “green” expertise and specialisms and has invested heavily in training and the appropriate accreditations. Although the Government has reduced the incentives to install “green” energy systems many of us still see the environmental benefits and the fear of steadily mounting energy bills as providing a compelling reason to consider greening our future energy requirements. Swindon Renewables is the place to go for helpful advice and all the equipment you need, for energy efficiency.
Midlands Division Units 9 & 10, Morgan's Business Park, Bettys Lane, Norton Canes, Cannock, West Midlands, WS11 9UU
In short, for all types of plumbing supplies and advice you need look no further than Swindon Plumbing Supplies Ltd.
VOGEL & NOOT
VIENNALINE Compact. Function in its purest form. Call Swindon Plumbing Supplies on 01793 420 600 for more details.
For more information please telephone 01793 420600 or visit their website www.swindonplumbingsupplies.co.uk 49
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Paulton Builders Merchants have moved to The Old Coal Yard, Radstock Road, Midsomer Norton, Bath, Avon BA3 2BR but are still offering the same great range of products and services. Whether you are a professional tradesman or a DIY enthusiast Paulton will have everything you need. You'll find a huge range of products - from everyday core essentials through to the latest product innovations from leading suppliers - brought to you at great value prices by professional staff. Building project?
Paulton Builders Merchants is a supplier of all the materials you need for building in Bristol and Paulton, at very competitive prices. Since being established, they have built an excellent reputation among professional tradesmen. As specialists, Paulton Builders Merchants direct their best efforts and experience to the areas where we can provide our customers with the best possible levels of service. The friendly team are all very experienced and able to give informed professional advice, whatever the project. Whether the customer is a member of the public refurbishing a bathroom with expert help or as a DIY task, or a large building company creating a major development, Paulton Builders Merchants has what you need.
Paulton have all the materials you need, timber, bricks, plasterboard and insulation, not forgetting, screws, nails, and adhesives. Plumbing project?
Telephone 01761 418 185 Fax: 01761 411 136 Email: email@example.com Web: www.buildersmerchantssouthwest.com
Naylor Drainage Manufacturers of building materials since 1890 Everything you need is here; they carry a wide selection of copper piping, fittings, and guttering. Hard landscaping?
Paultons stock an extensive range of Naylor N-Drain Agricultural Twinwall Drainage – 100mm-600mm in 6m lengths; and High Density Polyethylene Land Drainage Coils – 60mm-160mm in coils up to 150m in length.
We are pleased to be associated with Paulton Builders Merchants and wish them every success for the future.
For more information call
01226 790591 Fax 01226 790531
Naylor Drainage Ltd Clough Green, Cawthorne, Barnsley, South Yorkshire S75 4AD
Call in to view Paulton’s extensive range of aggregates, paviors, bricks, blocks, patio slabs and path edgings.
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Watkins Haulage Ltd Telephone: 01872 263 688
Mob: 07980 028 860
Haulage services and aggregate suppliers in Truro, Cornwall In the road haulage industry, professionalism, experience and reliability are essential. When you're looking for a contractor to transport your materials, you can't rely on amateurs. You need an expert haulage company with all the proper qualifications, experience and equipment. Clients know that they can rely on Mark Watkins to provide the right equipment and vehicles to complete the job in the most efficient and cost effective manner. The differences between Mark Watkins Haulage and many of their competitors include, free estimates, full products liability guarantee, County Council accredited contractor, prompt friendly and reliable service, they are registered with the Environment Agency, and their services are available throughout Cornwall and South Devon.
Watkins Haulage is widely recognised as the industry leader in the provision of haulage services and aggregate supplies in the South West.
For help from an experienced, reliable and professional road haulage service company at the right price call Mark Watkins Haulage on 01872 263 688 or visit their web site on
With 20 years experience of assisting the construction, civil engineering and landscaping industries, Watkins have an impressive list of satisfied regular clients, from large corporations to individual DIY enthusiasts. Whether for just a one off delivery for a home improvement project or a regular daily, weekly or monthly service Mark Watkins can deliver the goods. But Watkins are not just a haulage company, their services include site clearance, material shipping, the supply of sand and aggregates, and a scrap metal service.
DJD Contractors Excavation & Groundwork Contractors
Proud to support Watkins Haulage and wish them all the best in the future
mobiles: 07828 172 603 07875 038 341 firstname.lastname@example.org Unit 1 Millenbreath Building, Lanivet, Bodmin, PL30 5HS
Your Local Contractors in Bodmin
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For further information visit www.stoneco.co.uk Alternatively telephone 01803 616451 or e-mail email@example.com
StoneCo ANY business worth its salt will view its quality procedures as set in stone, but for one Torquay firm, StoneCo Ltd, its quality really is - set in stone. One of the region’s top stone masons and stonework contractors, StoneCo’s craftsmen are much sought after for restoration and conservation work. Working with stone is a time-honoured skill, but there’s nothing behind the times about StoneCo Ltd whose teams are equally comfortable working on new structures using a blend of traditional and modern techniques and materials. Their impressive list of blue chip clients, includes English Heritage, the National Trust, major blue chip companies, notable architectural/surveying practices, major landowners and, of course, the general public. “We take every enquiry seriously, offering only the best advice possible and the most competitive quotations,” says director Mark Baker. “We’re looking after yesterday’s buildings today - and proud of it,” declares Mark. “We use only the finest traditional materials, combined with up-to-date technological enhancements where appropriate”.
Specialising in all forms of natural stone
We support StoneCo and wish them every success in the future Unit 12-12a, Milber Trading Estate, Newton Abbot, Devon TQ12 4SG Telephone: 01626 334567 Email: firstname.lastname@example.org
The workforce comprises dedicated and knowledgeable stone masons, tradesmen and craftsmen, with many years of combined service, with all holding Heritage CSCS skill specific card accreditation. The company is also a member of the Stone Federation of Great Britain. “Our ongoing commitment to training is second to none,” Mark insists. Having celebrated its 10th anniversary last year, in the face of the current recession and a competitive market there are definitely no stony faces here as Mark and his team look to expand the business. StoneCo may be continuing an ancient tradition, but in a manner fit for the 21st century.
“I have been in the water business for 12 years and my work with local authorities, and the Environment Agency has provided a unique insight to the workings of development and flood risk,” he states proudly. “I have continued to work with these clients and many other home and business owners, independent developers, planners and architects.” THE last few years which have seen the UK hit by major flooding incidents have brought home to many the important role companies like CPLC Water, play in protecting our towns and environment. This year’s excessive rainfall and widespread flooding meant that CPLC Water’s expertise and comprehensive service dedicated to all aspects of flood management and water engineering has never been more in demand. It’s not just about too much water, however. Managing Director Carl Collins and his team are also able to work on projects addressing critical water issues related to drought, too. Carl has extensive experience as a contractor for major UK consultancies including WSP, Mayer Brown, RSK, Environ, WSP and the Environment Agency.
We Support CPLC Water & Environment Ltd and wish them every success for the future South West Bookkeeping Co Ltd, formerly known as Mike Bookkeeping Limited has over 5 years experience in meeting the bookkeeping and tax reporting needs of small companies from tradesmen through to £ 1 million+ companies. South West Bookkeeping Co Ltd, 14 St Fagans Court, Willsbridge, Bristol - BS30 6UT Tel: 0117 9326 147 Web: www.southwestbookkeeping.co.uk Email: email@example.com
“Much of CPLC Water’s work is for Wiltshire Council, where, since 2008 they have provided assistance with flood management and drainage issues. 2013 will see the introduction of a surface water sewer maintenance service CALL-OUT Drainage (CCTV, jetting, repairs, mapping and modelling) and IT equipment, engineering and modelling software upgrades at its new premises in Kingsbury Square, Melksham.
For further information about CPLC Water and its services, visit www.floodandwatermanagement.co.uk Alternatively email firstname.lastname@example.org or telephone 0330 555 4321
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Managing flood risk has never been more important
CUSTOMER SOLUTIONS We can't prevent flooding entirely, but we can reduce the risks. Over 5.5 million, or one in six, properties are at risk of flooding from all types of floods across England and Wales. The latest climate change projections of rising sea levels and increasingly severe and frequent rainstorms indicate an increased risk of flooding. The dangers of flooding can be reduced through the management of land and river systems; by effective control of development, by building and maintaining flood and coastal defences, and by encouraging people to take action to protect themselves and their property. Grants are available through the Environment Agency, which, via local authorities provides a grant scheme 2 times a year that will help hundreds of businesses and householders better protect their properties against flooding. Some uncomfortable facts show that 70% of all insurance claims are generated by flooding and that business premises are more likely to flood than to burn down. In the wake of some devastating flooding in parts of England over the last few years, many insurance companies are reducing premiums for buildings with flood protection. Statistics show that 2/3 of all businesses are totally unprepared for flooding and the consequential losses that may occur through damage to stock, computers, loss of data, machinery and plant with and the subsequent strains it can place on customer loyalty and business continuity. Businesses need to be prepared. Make a flood plan that'll keep your business afloat if the worst happens. Most businesses can save between 20 and 90 per cent on the cost of lost stock and movable equipment by taking action to prepare in advance for flooding. Have a risk assessment carried out on your premises by a specialist flood defences
contractor to determine the level of risk and to ensure that you understand how flood water can enter a building and to make you fully aware of the range of options available to make your premises flood resistant. Many UK firms are entering this market, developing innovative products and services tailored to meet the challenges, and offer a range of solutions. Some of the products for flood defence available to businesses include a range of flood barriers for doors and windows; some of which are triggered automatically as water rises, anti flood air bricks and sewage defences, even special sealants that can help reduce water ingress around pipes and poorly fitted windows. Less obvious ideas include â€œgreen roofsâ€?, permeable paving, and surface water storage areas.
Over 5.5 million, or one in six, properties are at risk of flooding from all types of floods across England and Wales. Grants are available through the Environment Agency, which, via local authorities provides a grant scheme 2 times a year that will help hundreds of businesses and householders better protect their properties against flooding.
Riverside flood defences are probably the most visible signs of flood risk management. Hard defences are built of concrete, metal and similar construction materials. Typical hard defences include embankments, walls, weirs, sluices and pumping stations. Of these, some may only be brought into operation when a high tide or flood is forecast. An example of this is the Thames Barrier in London.
The Environment Agency also utilises natural processes through washlands, mudflats and saltmarshes to provide space for floodwater and prevent flooding from occurring elsewhere. At the same time, this can benefit wildlife by providing areas of habitat and are often used in combination with hard defences to provide areas for recreation and tourism. Combining natural processes, traditional hard defences, and innovative new ideas will create a more sustainable approach to the question of flood risk, a question that businesses cannot afford to ignore. More information, 2012 Climate Change Risk Assessment: DEFRA
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FLOOD MANAGEMENT SOLUTIONS While we all concern ourselves with flood risk for our homes, most businesses are woefully unprotected.
Aquobex’s major advantage is its independence; it is not tied to any one manufacturer but can choose from the whole of the market, using their in-house testing facility at BRE Garston, to identify the best in class solution for your specific requirements.
Accredited Aquobex ensure that each component of your solution has the appropriate accreditation as a minimum standard, complemented by their thorough research into the ultimate suitability and durability of the product.
Guaranteed This thorough understanding of each element, including operation, longevity and robustness, enables the issue of individual guarantees and an overall warranty for clients’ peace of mind.
Insurable The solutions provided by Aquobex are recognised by mainstream insurers and specialists brokers, as providing the means to obtain flood cover or to negotiate improved terms. Aquobex offers the most transparent and comprehensive means to obtain the management of flood risk and its consequences. In figures from the Environment Agency, during the dramatic events of 2007, flash flooding accounted for 70% of all insurance claims and 6,896 businesses were flash flooded, yet most business insurance policies do not cover flooding.
Telephone +44 (0) 1923 518582 Web www.aquobex.com Email email@example.com
Businesses fit burglar alarms, and pay for security in the form of guards, or patrols but forget flood defences, despite figures showing that you are more likely to be flooded than burgled. One in four businesses that shut down due to a natural disaster never re-opens.
Aquobex provide solutions from a range of partners that are expressly matched to your flood needs, an example of which is below.
Is your business prepared for flooding and do you know what your level of flood risk is? Where are your servers, UPS Transformers and other critical items located?
Should you experience flooding, what would be the consequences? Would you be able to carry on your day to day business activities? What operations will be lost during a flood? Are your staff properly trained and prepared to respond? How will a major flood affect insurance cover?
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Practical advice and solutions are on hand from Aquobex, independent flood management specialists, from their experienced team of Chartered Surveyors, engineers, flood systems specialists, business continuity planners, insurance experts and project managers. With 50 years combined experience and expertise in the industry, Aquobex provides flood resistance (dry proofing) and resilience (wet proofing) solutions for businesses, communities, homes and infrastructure.
Aquobex provide the best solutions tailored to your individual requirements and are recognised as the industry leaders in integrating flood information and engineering techniques.
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Their approach takes the form of an accredited, wholly independent, guaranteed and insurable service delivered in a supportive consultative style. Their individually refined service package is designed to take you through the necessary steps to ensure that potential flood events have a minimum impact on your business. This detailed approach enables them to offer the best advice, and should you choose to implement their recommendations, a robust solution.
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Tel: 01822 619730
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The All New Auris It’s time…
….to be inspired The All New Toyota Auris is designed to inspire on the outside and delight on the inside. It looks amazing, performs brilliantly and has exceptional new technologies to make your driving experience as exciting as it is stylish. From the aerodynamically modelled ‘keen look’ grille, enhanced by striking LED daytime running lights, to the optional sweeping panoramic roof (designed to let daylight flood in), back to the wrap-around combination lamp design and new back bumper profile, this low and lean, confident new Auris is a car that will turn heads. ….to be ingenious For every beautifully styled detail on the outside the Auris has been equally well thought out on the inside. You begin with the effortless Smart Entry system then turn on the DAB radio and appreciate your favourite stations in crystal clear quality. You’ll feel the difference with soft touch materials used throughout and the addition of a luxury leather steering wheel. You will see the difference with contemporary silver highlights, clear instrument design and cockpit style console. And if you can bear to leave the comfort of the new Auris, when you reach your destination, parking’s no problem with the invaluable Park Assist system.
These include our world famous full hybrid, the advanced petrol and diesel options. All models are intuitive and easy to drive and deliver a great balance of performance and fuel economy. With four specification levels available, there’s sure to be a model to suit your very individual driving needs. …to be inquisitive The All New Toyota Auris is an outstanding proposition for company car drivers and fleet managers, combining sharp styling, excellent driving dynamics and class leading running costs. The All New Toyota Auris for example, features a 1.8 litre VVT-i petrol engine
This means a business driver in the 40 per cent tax band pays just £66 a month. Such impressive environmental credentials mean it even qualifies for a full 100% first-year capital allowance.
Find out more at Toyota World Bristol on 0117 969 3704 or download a brochure to peruse at your leisure right here: toyotaworld.toyota.co.uk
A change is better than the rest. The All New Auris. Auris Icon Hybrid – 87g/km CO2
– Company Car Tax from 10% – £33 a month – 100% capital write down in year 1^ – 74 mpg – Zero road tax – London Congestion Charge Exempt
Built in Britain. Made for business.
…to be individual Not only are there a range of clever technology solutions to make your Auris all your own, there’s also a choice of engines.
and powerful electric motors, achieving up to 74.3 mpg and an ultra-low CO2 from just 87g/km placing it in the 10% BIK banding.
Toyota World Bristol North
Toyota World Bristol South
Tel: 0117 239 8095 toyotaworld.toyota.co.uk
Tel: 0117 329 0481
Gloucester Road, Patchway, Bristol BS34 5BB.
832 Bath Road, Brislington, Bristol BS4 5LQ.
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Bristol Classic and Sports Cars Specialists in the restoration of classic and sports cars
The services they offer include, painting in Twopack/cellulose and latest technology Waterbase products, full restorations, engine rebuilding and performance tuning, gearbox rebuilds, mechanical upgrades, insurance repair work, servicing and support, Classic parts finder service, general maintenance and MOT work, interior trim and hoods, leather and mohair. They explained: “We undertake all the work required to produce cars of an extremely high standard. Unlike many restorers all the work is carried out by us, with the exception of chrome plating, machining and powder coating, and we, therefore, control the quality.” They also have carefully prepared cars for sale, some of which they supply for export to Europe and beyond. The customer relies on Bristol Classic and Sports Cars’ expertise to ensure that their vehicle, selected via the web, will be delivered in tip top condition.
Classic car enthusiasts have been driving to Bristol Classic and Sports Cars Ltd since 1987 for all things to do with classic cars.
Web site www.bcandsc.co.uk Tel: 01275 342999 Email: firstname.lastname@example.org
They are providers of a high quality in house restoration service facility for enthusiasts, investors and collectors from their fully equipped body shop. The experienced team are familiar with all makes of classics, and are able to carry out all the work needed to keep your treasured vehicle at its best, from paint, mechanical and trim, restoration, repair and servicing. Their workshop is fully equipped with 2 ramps, a modern low bake spray booth, and a dedicated trim room.
Aided by sophisticated computer diagnostics equipment, they also test and install new engines while their own mobile support vehicles mean they can visit customers’ crafts to undertake work in situ.
Black Dog Marine is riding the crest of a wave as a supplier of marine engines. It’s not just leisure users who navigate their way to Looe’s New Granite Quay, in Cornwall, fishing boat owners, military patrol and lifeboat crews also seek the mechanical expertise of these commercial specialists. This marine powerhouse has its own ‘twin engine’ in the form of partners Rob Barnard and Sam Pearson who, thanks to a wealth of collective experience can make any vessel shipshape. In the last six years alone, Rob has worked with international customers and boat builders and alongside the MoD, Fire and Rescue services, Coast Guard and various police organisations while top marine diesel engineer Sam can include running the support team for MoD police patrol boats used in the Trafalgar 200 anniversary and International Festival of the Sea among his impressive career list of achievements. Together they have established Black Dog Marine as the county’s only authorised John Deere Marine dealer and as a main dealer for Mercury and Mariner outboards, Yanmar marine diesel engines and Mecruiser petrol and diesel engines.
Offering engine parts, accessories and new engines, alongside a willingness to go the extra mile to ensure tiptop customer service means powering your craft with Black Dog Marine is nothing short of plain sailing. For further information visit www.blackdogmarine.co.uk Alternatively telephone 01503 265898
D. B. Marine
MARINE & INDUSTRIAL SUPPLIERS
D.B. INTERNATIONAL LTD, Cookham Bridge, Cookham on Thames, Berkshire SL6 9SN. Tel: 44(0)1628 526032 Fax: 44(0)1628 520564 Email: email@example.com Web: www.dbmarine.co.uk
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It’s a sad fact of life that when you buy a commercial vehicle you have to buy and install a host of extras to protect it from those up to no good. Not only is the vehicle itself worth a substantial amount of money, like as not, there’ll be things inside just as appealing to the criminals. Many plumbers/ decorators/ carpenters keep all their tools - many of them expensive pieces of professional machinery - in their vans. To have those broken into - not necessarily driven away - and emptied is emptying a trader of his livelihood, his ability to work and earn a living. Commercial vehicle security can’t be taken too seriously and it pays to factor into the cost of any model, the price of crime preventative measures. Luckily for the law-abiding there are many things that can be done, with technological advances meaning that some of the most sophisticated devices probably wouldn’t be out of place in a Bond film. Some commercial vehicles come with items such as immobilisers and alarms fitted as standard, often through the car keys or fobs which send signals to the ignition and fuel pump systems. If someone tries to use the vehicle without sending these signals it simply doesn’t start, thus putting added pressure on any would-be thief. A similar option is a kill switch which, upon activation, shuts down part of the electrical system and cannot be deactivated until a series of tasks are completed. The sound of an alarm is now all too familiar, but it doesn’t necessarily breed contempt. Sometimes, even just labeling the vehicle as having an alarm fitted is enough to deter some. And if it doesn’t, well, depending on choice of system, an alarm will be triggered by any attack on the vehicle, such as sudden movement,
glass breaking or even a perimeter violation and can still serve as an effect loud warning and deterrent.
The police also have plenty of advice aimed at keeping commercial vehicles safe. Here are just some of their tips.
A simple, but effective protection method is VIN (Vehicle Identification Number) Etching, which sees each vehicle’s serial number etched into all windows.
Ensure the vehicle is always locked, including the back doors when driving.
Never leave personal documents in the vehicle’s cab.
Keep the keys safe while you are working. Never leave them in the vehicle.
Those with ‘high clearance’ vehicles should mark the catalytic converters as they’re common targets for thieves.
Security mark all tools and equipment to make them uniquely identifiable
Keep stops for fuel, food and other goods to a minimum. The fewer stops you need to make, thus leaving the vehicle unattended, the more secure it will be.
Try to park in a well-lit and secure area. Try to use reputable overnight lorry parks or park with other drivers.
Try to use a variety of busy parking areas during stop-overs. Make sure the vehicle is secure and, if possible, within sight. Don’t talk about your load or your route.
Use locks, such as those that can lock the king pin, when trailers are not in use.
Always make sure spare wheels and batteries are secured to the vehicle and are marked for easy identification with permanent markers or paint.
All doors and access flaps should have additional locks. A good idea is to have slam locks fitted to the doors, and shutters which automatically lock when the driver slams the door shut. Tilt locks can also be used. These can help delay entry to the engine area where immobilisation equipment might be kept.
The grand-daddy of them all is, of course is the GPS vehicle tracking system, which may seem an expensive option but is often less expensive than the consequences of a thief bypassing other security devices. By installing a small signal-emitting computer chip and using GPS technology, it is then possible to monitor a vehicle’s whereabouts on a computer. Should it be stolen, not only is it possible to know immediately where the vehicle is, a faster recovery time means there’s less chance that it can remain intact and undamaged and more chance of apprehending the culprits. While many companies use tracking devices to prevent vehicle thefts, they bring other benefits, such as improved customer service as more accurate estimated times of arrival can be given, based on knowing exactly where a driver is. A driver unsure of his/her location can be pointed back in the right direction, thus saving time and fuel - and further costs can be saved on insurance premiums as many insurance companies look favourably on vehicles fitted with anti-theft devices. So there’s no shortage of choice out there but not everybody who’s fitting a security system to their vehicle is an expert so it’s worth calling the National Security Helpline on 0870 550 2006. Free of charge, it provides advice to consumers and insurers on the quality of security systems and can help with seeking an approved insurer or contacting a manufacturer.
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comptonhire Compton (Somerset) Commercial Sales Ltd Need a van, truck or trailer? Looking to buy or maybe hire? Call on Compton Commercials, the South West’s industry leaders and experts in all things to do with commercial vehicles. Although the company is known far and wide as Compton Commercials its official name is actually Compton (Somerset) Commercial Sales Ltd. After gaining extensive experience as a diesel fitter and mechanic, and then in truck sales, Barry Brereton decided to set up his own company, and opened Compton Commercials on 10th October 1972. The original site was at Compton Dundon, hence the name, Compton Commercials. Barry’s two sons Shane and Barry junior worked with him for some time and were very instrumental in the company’s early success, the family ethos giving that extra dimension. Shane has since moved on to set up his own business Tor Trucks Ltd, who are the area’s leading truck refurbishment specialists.
Barry has stayed with Compton Commercials and is now their General Manager. As the company expanded they needed a much larger site, and purchased the current premises at Tor Works, Edgarley, Glastonbury, 20 years ago. The site gave them the facility to construct their own purpose built workshop, and plenty of room for their continuing expansion. Compton have a fleet of 200 mixed vehicles available at any one time, and their experienced team are always on hand to help and advise as to which type of vehicle will be most suitable for your requirements. With over 40 years experience in commercial vehicle solutions, Compton Commercials can supply any type of truck and trailer you will ever need to meet your requirements, matched to your financial needs and budget. Their entire team are totally focused on meeting your needs and providing you with the best possible service.
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They're led by a senior team, many of whom have been with the company from the start, giving them also over 40 years experience in the industry. They specialise in road tankers and vehicles with liquid pumps and hydraulic equipment. Their service, trusted throughout the industry, means that they have continued to expand steadily through, now, 3 recessions. Although Barry admits that this recent one has probably been the toughest. The recession has led to a change in emphasis for the company with an increase in the leasing as opposed to the sales side. Barry said: â€œBusinesses have lost faith in the banks, and through leasing vehicles we take the financial pain at the start.â€? Commercial vehicles include box vans, skip lorries, articulated lorries, tractor units, tippers, trailers, panel vans, furniture removal lorries and Lutons.
D & TJ BEAL HAULAGE CONTRACTORS Somerton, Somerset 01458 274345 Darren & Tracy would like to congratulate Barry on 40 years of business, and continued success for the future.
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It is commercial vehicles that keep our industry and commerce moving, carrying goods throughout the UK and overseas. Transporting raw materials to manufacturers, finished goods to retailers, food from growers to markets, in short almost everything we buy or use will have been on a commercial vehicle at some stage, if not more than once, over its life cycle.
Michael Barnsley established M T BARNSLEY LTD in 1966. Based in Chippenham in Wiltshire he started with a dodge tipper, the company has successfully grown and now operates a fleet of twenty tippers.
Almost everywhere you travel on motorways, main roads and side roads, commercial vehicles large and small seem ever present. The industry is very strictly regulated these days with checks on loading, emissions, maintenance and driver hours. The increased costs of vehicle duty and fuel make it more than ever important that the right vehicle is used for the right job.
.BRUNT J . A LTD Transport & Storage
Grove Lane, Marston Trading Estate, Frome, Somerset BA11 4AT
Tel: 01373 462462 Fax: 01373 467799 Web: www.ajbrunt.co.uk
The directors and staff of A.J.Brunt Ltd congratulate Compton Commercials on their 40th Anniversary and wish them every success in the future
M T Barnsley Ltd carries all bulk materials except food products to the Road Haulage Association conditions. M T Barnsley Ltd will cover anywhere in the UK and Europe.
Easton Lane, Chippenham, Wiltshire SN14 0RW Tel: 01249 655181 Tel: 01249 653276 Email: firstname.lastname@example.org Web: www.mtbarnsleyltd.co.uk
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Changes in legislation regulating commercial vehicles need constant vigilance. Excess capacity costs money, old vehicles need extra maintenance and are often much more costly to run. It is no wonder that companies are increasingly turning to companies who can provide specialist expertise, and who will be able to advise on the most cost effective course of action, be it leasing, hire or purchase. Sales Compton Commercial Truck Sales have a vast range of new and used commercial vehicles in stock at any given time and are able to source any make, model or specification you may require including double and space cabs, 4 x4's and 4 x2 pickup trucks. If you are looking for something specific, due to their huge range of contacts within the industry, they will be able to source the exact commercial vehicle you require, often even before it has been made generally available. If you can't see exactly what you are looking for, email your requirements for the very latest stock availability and they will aim to source and match your ideal vehicle and budget.
FOUNDRY GARAGE LTD 44-46 Leigh Road , Street, Somerset BA16 0HL
01458 841 212
Spot and Contract Hire Comptonâ€™s Hire department offers the widest selection of vehicles at the most competitive rates anywhere in the area. Whether you are looking for contract hire, or short term hire within the UK and Europe, Compton will be able to help with van, transit, truck, HGV heavy goods vehicles, refrigerated lorries or tanker hire, from Small Vans to 32 Tons Grab Lorries, and any rigid vehicle including tail lifts. Their extensive site means that, unusually for the industry, they have been able to break with convention and make trucks and trailers (including refrigerated) available in one place. Just a phone call and both can be ready to drive away, saving you time, paperwork and most importantly, mileage.
FREESTONE & CO Chartered Accountants Congratulations to Barry & all at Compton Commercials on a successful 40 years One The Centre, The High Street, Gillingham, Dorset, SP8 4AB T - (01747) 822856 F - (01747) 824052 email@example.com www.freestone-co.co.uk
Congratulations to Compton Commercials
firstname.lastname@example.org T: +44 253503 F: +44 898873 1458 1458
Wheller Group of Companies Providing a professional service within the Logistics Industry across Europe. Congratulations on a successful 40 years of business, may the next 40 be just as great. Best Wishes from all at the Wheller Group of Companies.
Langport, Somerset, England TA10 9QT
Parsons Parts Anglo Industrial Estate, Commercial Road Shepton Mallet, Somerset BA4 5BY Tel: 01749 346161 Fax: 01749 346100 Web: www.oe2.co.uk
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They can even provide specialist vehicles including 4 x 4, Hiab, Flat-beds, Fuel / Water Bowsers, Tail Lifts, Curtain-Siders, and specialise in Reload Tanks, General Purpose Tanks and Hydraulic Applications.
You name it, they’ll have it! Compton don’t just have a great range of vehicles, they offer a wide range of hire and leasing options, and will be able to tailor a package to suit your budget, rental period and mileage. Spot Hire - flexible and convenient way to meet short term needs. Contract Hire - all inclusive vehicle and maintenance package Leasing – An increasingly popular option, talk to the team about this method of keeping your costs and commitments low.
Cooks Commercials, Thames House, Holway Avenue, Taunton TA1 3AP Tel: 01823 338820
Tor Trucks Ltd Tout Yard, Charlton Adam, Nr. Somerton, Somerton, TA11 7AN Tel: (01458) 223980 Fax: (01458) 223970 Web: www.tortucks.co.uk
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Companies are being very careful in the current straightened times and are reviewing all expenditure and looking for cost effective solutions for their transport requirements. Compton has a range of leasing options and will be happy to discuss which one works out best for you.
Compton Commercials have fully equipped mobile units always available to get you up and running again as soon as possible in the event of a problem. Accessible by their 24 hour emergency recovery service, Compton will have the vehicle back on the road in the shortest possible time, minimising any delays.
The terms of hire provide all vehicles with 24-hour Breakdown, Recovery, Servicing and Support.
All Compton Hire trucks and trailers can be supplied plain or with your own livery or colours. Compton Commercials will arrange, on longer term contracts, if requested, to have the vehicle written up with the clientâ€™s own livery.
Paperwork When it comes to the paperwork they believe in a straight talking no-nonsense approach, there are no nasty surprises, or unreasonable return conditions in their small print. Their agreements contain nothing more than plain English and common-sense. Support & Maintenance Compton Hire carries out all the maintenance for their modern fleet of trucks and trailers themselves, to ensure that they're as reliable as possible. Their purpose built workshop at Glastonbury is equipped with all the tools and equipment for their team of fully qualified engineers to carry out all maintenance and repair work to keep the entire fleet running smoothly.
To save you time and mileage, Compton Commercials can arrange collection and delivery of any vehicle to anywhere in the UK. This service may attract a charge and is subject to availability. Compton Commercials offer truly exceptional service, they proudly boast: â€œWe're at work while others sleep - Our opening hours are longer than many other contract hire providers. We also have a permanent 24-7 emergency breakdown line. Our service engineers are available to work on vehicles at any time, day or night, so they're ready for you when you need them.â€? In short for everything to do with commercial vehicles speak to the people who know, Compton Commercials.
Because the fleet is so regularly serviced and maintained it is usually only routine maintenance and testing that is required, but as the regulations governing commercial vehicles change, customers can be reassured that every Compton vehicle will be fully compliant. Compton Hire looks after all the support and maintenance activities for you, including: Repairs, Warranties, MOT testing, Road tax and duty.
HAULAGE and STORAGE Whitelake Farm, West Pennard, Glastonbury, Somerset, BA6 8NB
01749 890233 / 07971 279572
Proudly associated with
Compton Commercials Congratulations to Barry and his staff for 40 years in business and best wishes for the future
Congratulations On 40 years of business
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comptonhire Compton (Somerset) Commercial Sales Ltd
Compton Commercials Tor Works, Edgarley, Glastonbury, Somerset BA6 8LE Phone: 01458 833650 Fax: 01458 835 566 Email: email@example.com www.ComptonCommercials.co.uk
Barry would like to take this opportunity to offer a huge “Thank you” to his loyal customers who have supported him over the years, and without whom the business would not be where it is to day. He would also like to express his gratitude for the support from his suppliers who have worked with him, and given him the first rate service that has meant that he is always able to deliver on his promises to customers. Barry also paid tribute to his staff, saying that without the dedication and hard work of his long serving team, who always go “the extra mile” for their customers, the business would just not be the same. A commercial vehicle company with a difference, Barry and the team at Compton Commercials are friendly, knowledgeable, helpful and efficient, and will always deliver the required vehicle on price and on time, fully roadworthy and compliant with all relevant legislation.
Your driving force in South Wales www.wgdavies.com CARDIFF Service/Parts: 02920 361 133 SWANSEA Service/Parts: 01792 795 705
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PROMPT U K
E U R O P EA N
L OGISTIC S
Prompt Transport - to borrow another turn of phrase - it’s a haulage company that does exactly what it says on the tin.
The fleet makes up an impressive collection and is a far cry from the single small van driven by Mark when he launched Prompt Transport in 1985.
Goods of all sorts and sizes are whizzed safely and securely around the UK and Europe at any time of day and night.
Now, in 2011, it is one of the leading logistics companies in the South West of England and can be found at Bristol in impressive premises - which doubled in size to accommodate demand two years ago and cover more than 20,000 sq ft accommodating facilities for offloading and loading of containers and trailers together with Pick and Pack, stock control and inventory management.
Personal service and professionalism combine in a winning formula that ensures deliveries arrive wherever the customer wants them, whenever the customer needs them. “There’s no job we can’t cover,” declares company founder and managing director Mark Williams. “Our dedicated team of professional drivers and office staff pride themselves on delivering all requirements.”
Just five miles from the M32 / M4 / M5 interchange, it’s the perfect spot where its fleet are easily found and a prime location for access to the rest of the country.
The wheels of this particular industry belong to a whole range of vehicles designed to handle all logistics requirements.
The early days saw Mark servicing local businesses with small distribution needs but that soon changed and today Prompt Transport caters for blue chip companies.
Prompt Transport has 44-tonne articulated lorries, all of which are DAF trucks which are of Euro 5 specification endorsing the companies carbon footprint. 18t curtainside rigid lorries, 7.5t curtainside rigid lorries - most of which are equipped with tailift facilities - and high top 3.5t vans.
What hasn’t changed is the personal service. “We constantly strive to provide a flexible and innovative approach to customers’ requests, providing solutions that promote our excellent service at cost effective prices,” says Mark.
Then there’s the curtainside trailers, box trailers and a Moffet Mounty trailer (fork lift) and every vehicle in the fleet comes with GPS tracking. All are operated by personnel smartly turned out in uniforms and PPE supplied by Kitco.
“Our round-the-clock team can load and deliver to any time requested, with a contact available 24 hours a day. We also provide European services on groupage or full load basis.” Prompt Transport is particularly proud to be a member shareholder in the Pallet-Track pallet network, covering the Bristol area.
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In the latest news from Prompt Transport, they have acquired a new facility at Avonmouth, providing an additional 150,000 sq ft of storage space. For fast and reliable logistics, businesses know Prompt Transport will deliver.
For further information about the company or any of its services visit
www.prompttransport.com or telephone 0117 967 1600
The UKâ€™s fastest growing pallet network, in the last 12 months our pallet track growth has risen by 17%. Pallet-Track provides UK coverage for overnight pallets with standard 24 and 48-hour delivery services complimented by options such as booking-in facilities, timed deliveries, Am/Pm specific deliveries, Saturday deliveries and tailift vehicles. It also has a sophisticated tracking system, ensuring customers can track their pallets from when they leave the depot to the time of delivery with PODs then viewable online within 24 hours.
From our new 267,000 sq ft Central Hub Facility in the heart of the West Midlands, Pallet-Track offers a complete logistical solution to every clients Receipt, Handling and Despatch needs. Our team clearly understand the specific requirements you need and are totally committed to service quality and excellent customer care.
Contact our central hub facility today or take a look at our new website for all the services we offer SALES, SERVICE & PARTS
We are pleased to be associated with
t. 0870 385 0055 e. firstname.lastname@example.org www.pallet-track.com
Prompt Transport and wish them continued success for the future Freephone: 0800 542 5942 www.imperialcommercials.co.uk 67
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Freshly cooked everyda y
EVERYBODY’S clamouring to get a pizza the action at the new-look Graylings, near Barnstaple. Fresh and locally caught fish with the best Devon chips continue to be at the heart of this family-run eatery, but from a refurbished shop which is now serving made and baked-to-order pizzas, burgers, heavenly fresh fruit milkshakes and organic coffees and teas. Boasting full wheelchair access, easy parking, highchairs and telephone ordering, no wonder visitors and locals are queuing up to sample the goodies. It’s not the only new thing - Graylings now has its own website, from where you can order all the latest dishes from the comfort of home and at your own convenience. “Using lots of different products we have a good menu choice for customers,” says Sarah Grayling. “Our fish is sustainable and cooked in groundnut oil, which is a healthier mono unsaturated oil, and is a nice chunky piece of fish in a light batter so customers get a complete fish instead of a load of batter.
“They took a lot of getting right - we sampled different bases and toppings untill we did get them right,” reveals Sarah. “If we are not happy with something we will not sell it. Another big investment is the coffee machine and we are now serving morning tea and coffee, cakes and shakes, which are proving very popular. Our coffee is organic and our heavenly shakes made with fat-free yogurt and real fruit in flavours of banana, strawberry and blackcurrant. You can really indulge with ice cream in choc chip, toffee bean, Smartie and mint choc chip flavours.” The recent introduction of fish and chips served in cardboard boxes - preventing the fish from sticking to the chips and proving recyclable - and being able to eat in the restaurant at no extra cost are just two more ways the family continually strives to better its products and service. “Customers always get a warm welcome and smile,” says Sarah. “And we pride ourselves on the shop’s cleanliness and our high standards.” They’re obviously doing something right. Lee has been runner-up Fish Frier of the Year three years running and runner up three times in the Best North Devon Traditional Fish & Chip Shop and boasts five-star scores on the door. “We are hoping for first place this year,” says Sarah. Now that would be batter than anything.
“We use local potatoes and, when available, our fish specials rock (huss) and skate are also from the area. They are very popular and don’t stay on the menu board for long!”
To view the range of tempting dishes online or to find out more about Graylings, go to www.graylingstogo.co.uk Alternatively telephone: 01271 346661
The Grayling family: Sarah, husband Lee, his brothers John and Martin and their parents, established their first fish and chip shop in 1994, in North Tawton. Also with an adjoining restaurant, business is booming and the premises are also in line for a facelift. The newly revamped shop, in Higher Road, Fremington, near Barnstable opened in 1999. The work, which Sarah says is getting a huge thumbs-up from customers, has enabled the exciting addition of a pizza oven, enabling the arrival of freshly made and baked to order 9” and 12” pizzas - but not before some rigorous research.
Congratulations to everyone at Graylings on winning Best Fish & Chip Shop in North Devon from T. Quality - Your Foodservice Solution
08452 505 605
Everyone at FE Ltd. would like to wish all at Graylings every success for the future! For more details contact 01778 380448
FE www.kfeltd.co.uk 68
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For a list of award winners and more information visit
Annual Recognition and Celebration of Business success in Dorset The first Open 4 Business Dorset Conference was held on Thursday 18th October 2012 at the Riviera Hotel, Weymouth. The exciting new Business 2 Business exhibition and conference focussed on the theme of “Platforms for Future Growth”. Keynote speakers shared information and news relating to initiatives which will contribute to the future growth of the Dorset economy. The conference opening address was given by Ian Doyle Economic Regeneration Manager of West Dorset and Weymouth & Portland Councils. His presentation included key lessons learnt from hosting the Olympic sailing games during the summer, and how the local authority can assist and enable local businesses to build on these lessons for future growth.
Its activities will provide benefit to Dorset Businesses, SME’s paying business rates in the County of Dorset. Businesses will benefit by having ready access to a business festival that is focussed on local issues and themes, with content rooted in, and directly guided by, the business community needs. It will recognise and reward success and outstanding achievement amongst Dorset SME’s across all business sectors. This will enable businesses to become part of a strong, interlinked, cross-Dorset business community, giving them a boost to their business confidence and increased level of exposure to local business opportunities. The aims of O4B are:
New jobs creation and Weymouth town centre regeneration plans were also discussed.
To provide the South & West Dorset business sector with an inclusive and accessible business to business festival.
Julie Cleaver, Managing Director of Open 4 Business Dorset said:
“It was very exciting to host the first Open 4 Business Conference, the conference topics were essential to the sustainability and vibrancy of the local business economy. Dorset businesses have learnt valuable lessons during 2012 and many of these have produced cost savings and the introduction of a brand new group of customers to their businesses”.
To provide South & West Dorset SME’s with a variety of forums in which to gain and exchange information and learning on relevant, current and forthcoming business and economic topics and issues
To recognise and reward success and outstanding achievement amongst local SMEs across all sectors
To showcase the thriving SW Dorset business sector to local and other businesses, and to the wider public and workforce.
Open4Business (Dorset) CIC is a Community Interest Company which has been set up to provide Dorset businesses with an inclusive and accessible Business to Business Festival with a variety of forums in which to gain and exchange information and learning on relevant and current business and economic issues.
The Exhibition gave visitors the opportunity to spend time viewing the exhibition, networking with business associates and attending the conference sessions, and has been voted extremely successful by those attending.
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Triumph at a prestigious business awards ceremony has proved the crowning moment of a spectacularly successful year for Dorset specialist food supplier Foodlynx Ltd. The sparkling Best New Business title in the Open 4 Business Awards, was the icing on the cake for directors Steve and Ali Howell who, in 2012 alone, celebrated a staggering 500% increase in business. Supplying foodservice companies in Portugal and Spain with traditional British foods and planning to distribute further across Europe, it’s hard to imagine that just over two years ago, there was no Foodlynx, only Steve and Ali on holiday. “We were in Portugal and the idea came from talking to hoteliers who told us that the supply of British foods was very poor and unreliable - but the demand was high,” remembers Steve. “We asked and they freely gave us the names of local wholesalers and distributors who we contacted and initially started selling bacon. The demand grew and so did the range of products being requested.”
“We then copied our business model in Spain and the Balearic Islands and Canary Islands - and the rest is history!” Under Foodlynx’s Gold Hill brand bacon, sausages, burgers, black pudding, cheese, gammon steaks and ham, as well as the Bread under the Braces Brand are sent out to eager consumers on the Continent. Customer relationships continue to build - not least fuelled by continued requests to be supplied with an even wider range of products. Originally based in a converted garage, Foodlynx now operates out of a suite of offices on the Wincombe Business Centre, in Shaftesbury, with a distribution centre at Judd’s Cold Store in Hazelbury Bryan. “We are now planning to pick orders in the UK and deliver straight into depots rather than a central hub in Spain, thus saving our customers money on redistribution and reducing our carbon footprint,” says Steve.
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“We could have never comprehended Foodlynx’s growth and success in the early days, but we always strived to supply our customers with good British products, at a competitive price and with an on-time delivery service,” says Steve. “This is still our company policy today.”
For further information about Foodlynx and its products, visit www.foodlynx.net Alternatively telephone 01747 612216 or email: email@example.com
Judds Transport Ltd. is a family owned transport & cold storage Company located in North Dorset with easy access to the A303, A30 and A35. We are able to offer a full and flexible service tailored to all our customer’s individual needs and requirements
“We are also looking to supply other countries in Mediterranean Europe and are making contact with distributors in Italy, Greece and Malta.” It’s been an extraordinary two years - one of many highlights being winning the business for a major Spanish foodservice company with 11 depots - and if anything, admits Steve, the biggest challenge was keeping control as Foodlynx burgeoned.
Judds Transport support Food Lynx and wish them every success for the future.
! 01258 817 394 01258 817 933 firstname.lastname@example.org Web: www.juddstransport.com
“Because of our huge growth we had monthly management meetings with our accountant Harriet Arnold and it was at one of these we realised that we needed a huge cash flow and bank support to match the anticipated 2012 turnover,” he explains. “We contacted Business West for assistance and Mike Stutter was assigned to us as a business coach. Mike introduced us to Alastair Logan of Ultimate Invoice Finance in Bristol who were able to provide the necessary funding for our growth. “This coupled with credit insurance provided by Euler Hermes meant that we could proceed with our growth program, resulting in that amazing 500% increase.” While the scale and speed of their success might take their breath away, both Steve and Ali know, and remain firmly focussed on the basics of good business.
We provide funding and cash flow solutions for SME’s including; • • •
Factoring Invoice Discounting Recruitment Finance
Asset Finance Trade Finance
We support Food Lynx and wish them every success for the future.
To find out how we can help your business Call Alastair Logan Tel: 07912 248 706 Web: www.ultimatefinance.co.uk
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Based on a Dartington Farm, Fungi Futures collects coffee grounds from Plymouth cafes, inoculates them with mushroom spawn and, at the point of fruiting mushrooms, dispatches the bags around the country for people to grow at home.
An innovative and award-winning social enterprise, which produces gourmet mushrooms from spent coffee grounds, has grabbed the attention of the country’s foodies after appearing on national television. Orders have flooded in to Fungi Futures since it was featured on the BBC’s Great British Food Revival but the Totness company says it has dealt with the ‘incredible sales’ well. It’s not the first time the novel business has sparked media interest, having also appeared on ITV and, in what’s been its first year of operation, it’s already seen trading volume rocket by 500%, been a runner up in the Observer Ethical Awards and category winner of the Devon Business Initiatives DEBI 2012 awards.
It also teaches, trains and promote awareness of recycling and sustainable food through mushroom growing courses and spawn kits and is now busy establishing a model for recycling coffee waste into gourmet mushrooms that can be replicated in other cities, as part of its goal to form a UK network of urban mushroom farms. Further plans include pursuing opportunities to turn its own waste stream into a commercial compost or soil improver. For more information on Fungi Futures, its courses, work with schools, its urban mushroom farm plans or to buy a kit and grow mushrooms yourself, visit
www.fungi-futures.co.uk Alternatively email email@example.com
Professional accountancy services for businesses, charities and social enterprises. Supporting social, welfare and environmental organisations. From full accountability, accounts preparation, general bookkeeping and payroll. To reviewing and enhancing current systems or training existing staff. Aiming for a better future - Our actions do COUNT! www.a-count.org.uk CARING ABOUT PEOPLE, ANIMALS AND THE PLANET
This is a fantastic accolade for this young restaurant which has been open just over a year.
On 25th October 2012 The Dining Room proudly received the title of 'Best of Dorset Food & Drink' at the 'Open 4 Business' Awards.
Although there is a wide variety of fine restaurants in Weymouth, Chef Taher Jibet saw the opportunity to add something rather different to diners in Weymouth, and one which he was sure would prove very popular. The Dining Room believes their offering to be unique, and invites diners to experience a fine blend of culinary styles influenced by Arabic, Far Eastern and Modern European cuisine, in a warm and friendly environment. Part of the experience at The Dining Room Restaurant is to be able to watch the chefs at work in the open plan kitchen, where Taher is ably supported by his sister Hamida; the Sous Chef.
Chef Taher Jibet keeps things fresh and varied and offers several menus for different dining experiences and times. The Al a Carte Menu is available every evening and has a great selection of fine dining choices, whereas the Lunch Menu offers an appetising choice during the afternoons. Then there is The Supper Club which offers wonderful food from around the world, and also Taher’s cookery school which encourages experimentation with new techniques and flavours, in courses tailored to the novice cook and for those with more experience. The Dining room have a healthy eating menu - which is quite revolutionary for a fine dining restaurant. A consultant for Weight Watchers was very impressed. They also do Afternoon Teas in a private dining room ‘The Parlour Room’, using vintage mismatched china and the Parlour Room itself is decorated in an antique French style which lends itself wonderfully to the tradition of Afternoon Teas. For a wonderful evening or lunchtime experience, the Dining Room is well worth a visit. 67 St Mary Street, Weymouth, Dorset DT4 8PP Tel: 01305 783008 Email: firstname.lastname@example.org www.thediningroomweymouth.co.uk
Cafe Rico support The Dining Room and wish them every success in the future. Café Rico, Oxford Court, Cambridge Road, Granby Ind Estate, Weymouth DT4 9GH
Tel: 01305 761900 Email: co email@example.com Web: www.caferico.co.uk
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CHALBURY FOOD & WINE
Luke Mansell may own award-winning Dorset deli and offlicence Chalbury Food & Wine, but he’s not the boss. “We source directly from farmers’ markets and businesses within the Dorset region, such as Bridport Pies, in Bridport, as well as out of the area. “Some of the items we sell aren’t available in supermarkets and if we have customers requesting certain lines we’ll do our best to get them in for them.”
“I treat the customers as my boss,” declares the former estate agent with a smile. “They give me the drive to offer a range of great products in a clean professional shop.” Not only that, Luke’s approach - practiced by all his staff - means the quality of service is so good it made them sure-fire winners of the Best Customer Focus award at this year’s Open 4 Business Awards, held last October. “It really proves how well the staff have been trained and that they take great pride in working and helping our customers,” says Luke of the prestigious win.
Newshounds can also buy their daily/weekend read from the store and, mindful of Weymouth as a popular holiday destination, a wide range of propane and butane Calor gas, in different bottle and container sizes, is stocked for campers and caravaners, along with charcoal and disposable barbecues in the summer. So the range is wide and eclectic but what ever the products are, they’re all served with the customer in mind. And with easy parking outside - quite capable of accommodating camper vans, it’s no wonder people are flocking to Chalbury Food & Wine. When they’re looking for Dorset cider, cheeses, cakes, pies and more, combined with a friendly shopping experience, they know they’ll find it here. Chalbury Food & Wine is open seven days a week from 8am10pm. For further information about its products and services, go to www.chalburyfoodandwine.co.uk. Alternatively telephone 01305833190 or email firstname.lastname@example.org
The success was a crowning moment for the business, based in Littlemoor Road, Weymouth, which he set up as an off-licence in 2004 after leaving a ‘steady’ job working at an estate agent’s. In the last four years alone, winter trade has nearly doubled and former ‘sole trader’ Luke has taken on six employees. In April 2011, the store was extended and reopened as a large off-licence and deli and today customers - locals and holiday makers alike - flock to its cosy premises where the shelves are packed with goodies. There’s an extensive range of scrumpy ciders - continuing a 30-year tradition - beers, real ales and wines to suit all tastes, some of which can be supplied by the barrel. In the delicatessen are fine foods, cheeses, local pies and cakes, olives, sandwiches, sweets and crisps. If that list wasn’t long enough, there are plans to extend the range still further, incorporating sandwiches and rolls actually made on site. “We offer something different to a general convenience store, offering good quality Dorset produce as well as fine wines from around the world,” explains Luke.
High quality pies made where possible using the finest ingredients and made with experience. Bridport Gourmet Pies has been founded on a family history of butchery, catering, and award winning sausage. It is now our objective to produce a range of extremely high quality, delicious tasting and healthy pies with the highest achievable customer service. We have discovered the wealth and quality of local produce in the Dorset area, with no GMO’s, which compliments our ideals for the highest quality and a truly local product. Dorset holds all the key properties to successfully combine superb high quality ingredients such as; Fresh local fruit and vegetables, Beer from local Breweries, the renowned Dorset Blue Vinny Cheddar, West-country Beef and prize winning Mature Cheddar Cheese.
Bridport Pies, Gore Cross Business Park Bridport - Dorset DT6 3UX Tel: 01308 420244 Web: www.dorset-pies.co.uk Email: email@example.com
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CHOUGH BAKERY prizet winning pasties from padstow
The Chough Bakery has tradition all wrapped up, in the form of their multi-award winning Cornish Pasties, offering a true taste of Cornwall.
pride. As one of the founder members of The Cornish Pasty Association they take the responsibility of supplying the most authentic Cornish Pasties possible very much to heart.
The Chough Bakery has been winning awards for its Cornish pasties for many years, and this year have scooped an unprecedented five top awards at major food festivals including the British Pie Awards, the World Pasty Championships and the Taste of the West. Surely this proves that you cannot buy a better Cornish pasty in Cornwall, and therefore the world!
The Chough Bakery was established 30 years ago as a confectionary shop in a listed building on the Quayside in Padstow, Cornwall, and is owned and run by the Ead family. 10 years later, Elaine Ead, decided to turn it into a craft bakery specialising in Cornish Pasties.
All their pasties are freshly made, using only local ingredients and obviously no artificial colours, flavouring or preservatives (heaven forbid!) and filled and crimped by hand, with love, attention and
Elaine firmly believes: â€œIn England the general public are turning their backs on mass produced tasteless fare, and are again looking for good wholesome food, with regional fare at the top of the list.â€?
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The company offers a complete range of bakery products, besides their award-winning Cornish Pasties, and bake a range of authentic and speciality breads, delicious confectionary and cakes, which they send out specially wrapped and packed for despatch on the day of baking, throughout most of the UK.
For more information please telephone on 01841 533361, visit their web site www.thechoughbakery.co.uk or email firstname.lastname@example.org
The team at The Chough Bakery passionately believe in producing the best and most original home cooked fare possible. However, demand for their award-winning Cornish Pasties has now outstripped the production capacity of the Chough shop. Therefore the Ead Family has invested heavily in a new purpose built Pasty Production Unit, equipped to the very highest standards for food production. The aim is to tap into the wholesale frozen pasty market and to that end they have invested in a blast freezer to ensure pasties are frozen in the quickest possible time. Food-safe, floors, walls and ceilings, supplied by Project Link provide a totally professional catering environment, whereas the additional space allows for separate preparation rooms for meat and vegetables ensuring compliance with various food safety standards. All this high tech equipment doesnâ€™t mean that the hand made nature and authentic flavours and ingredients will change, they will just be able to make more pasties.
RAINBOW UK Limited
We support The Chough Bakery and wish them every success for the future.
Specialists In Packaging
ABPAC are proud to supply
3a Bess Park Road, Trenant Industrial Estate, Wadebridge, Cornwall PL27 6HB Tel: 01208 812442 Fax: 01208 816181 Web: www.rainbowbags.co.uk Web: www.thebiodegradables.co.uk Email: email@example.com
Tel: 01963 824910
Tel: 01884 831920 ! " "
BAKO Western Ltd of Cullompton, Devon Suppliers of Bakery Ingredients to the independent craftsman bakers of the West country for over 50 years. Bako Western Congratulate Chough Bakery on 3o years in business. Bako Western Ltd, Bako House, Saunders Way Cullompton - EX15 1BS
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Mains of succulent beef fillet from the Langford estate and seared monkfish with braised lettuce, rouille spring roll and bouillabaisse can be followed by divine desserts of coconut pannacotta infused with mango and sweet basil and classic carrot cake with mascarpone and walnut ice cream. The extensive wine menu has been carefully selected and features vintages from French and Italian regions, with a good selection available by the glass. Vito has a passion for finding wine producers who have an individual approach to sourcing wines, some of which may be unusual and all of which are of the highest quality. The Three Gables makes a wonderful venue for all kinds of special occasions from a romantic dinner for two, to private parties or corporate entertaining, when clients may choose to book an exclusive use of the Restaurant or bar area.
For fresh, local, seasonal food prepared with a special European twist in exquisite surroundings visit The Three Gables in Bradford-on-Avon. This delightful, independently run restaurant is set within an attractive 17th Century building, and has recently undergone a sympathetic refurbishment which has revealed many original features. Since opening in 2011, The Three Gables has achieved two AA rosettes within its first year and 3 forks in the Michelin Guide.
The Three Gables is a charming venue for morning coffee or lunch, relaxing in the lounge bar in front of the wood burning stove, or in the summer, the garden terrace overlooking High Bradford provides a truly lovely setting.
To make a booking please telephone 01225 781666 or visit the web site www.thethreegables.com Tue - Sat Morning coffee 10.00am Tue - Sat Lunch: 12.00 - 2.00 pm Tue - Sat Dinner: 6.30 pm – 10.00 pm Closed Sunday and Monday all day
The Three Gables has become a popular dining destination known for its quality food, superb wines and warm welcome, provided by manager Vito Scaduto and his team. Vito has many years experience in the hospitality industry and enjoys training future generations in the old restaurant skills, believing that making guests feel comfortable and at ease is paramount Set over two floors, the ground-floor lounge bar is the perfect place in which to relax and browse the extensive menu. The restaurant, which is situated on the first floor, has elegant furnishings and a splendid view of the river. Head chef Marc Salmon has created a menu with Mediterranean influences. Marc uses local suppliers and producers to achieve his cuisine, bringing his training, experience and passion to use the finest seasonal produce in dishes focussed on top quality and flavour with a modern European twist The emphasis on quality, locally sourced ingredients is combined with classical and modern techniques. This results in tempting starters like pig’s cheek Scotch egg with pickled cucumber and sauce gribiche, and delicious smoked mackerel with radish, potato and watercress salad.
Lovejoys Wholesale • Fruit • Vegetables • Dairy • Bread Quality ingredients for restaurant kitchens in the West Wilts and Bath area. Local produce grown exclusively for us including specialist crops.
‘If you are passionate about your food we’d like to talk to you’
01225 708838 www.lovejoyswholesale.com
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Promoting the West Country’s greatest
The South West Flavour Awards The South West Flavour Awards were launched by Taste of the West at a celebration lunch at The Eden Project on 16th October to celebrate the best of the thriving hospitality and retail businesses in the South West region. Taste of the West is the largest independent regional food group in the country. Established over 20 years ago in 1991, they remain the leading supply chain co-operative for food and drink producers from the West Country. The Taste of the West awards are widely recognised as a gold standard and hotly competed for. To have a Gold Award from Taste of the West is an accolade recognised throughout the food industry and by the general public as signifying the very best of regional produce. In addition to categories such as Best Restaurant and Best Dining Pub, a host of new categories has been announced including Best Farmers’ Market; Best Speciality Retailer; Best Online Retailer; Best Fish & Chip Shop; and Best B&B. Judges will be looking for commitment to local and regional sourcing; providing quality, fresh, traceable products; and excellence in customer service. John Sheaves, Chief Executive of Taste of the West, said, “We are delighted to launch the South West Flavour Awards, which have been developed in response to the huge expansion in interest for our hospitality and retail awards. The awards are an excellent marketing tool, helping businesses to convey their quality and values to customers, many of whom now actively seek out establishments who support the best regional produce, so it’s a great way to boost both awareness and sales. To anyone who knows Cornwall it shouldn’t come as any surprise that the county has a huge reputation for food and drink and, with so much talent in the region, the food scene is absolutely buzzing! We’re lucky enough to work with some of the best people and the finest products you’ll find anywhere in the world.” The awards aim to harness all the collective energy of those diverse and talented people and businesses and create exciting events, campaigns and initiatives both within and outside Cornwall that no business would be able to tackle independently. Taste of the West also works with businesses one-to-one to help make sure they’re ready to seize every opportunity and able to reach their potential. Better business is their mantra. So if you produce or create great food in Cornwall or the Isles of Scilly, they can shout about it, keep you in touch, help you when you need it and, let’s not beat about the bush, build your bottom line. If you supply goods or services to food or drink businesses and want a smart marketing and networking portal, you’ve come to the right place.
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The couple source their produce from the wonderful range that Cornwall has to offer and are delighted to pay tribute to their suppliers, especially Simply Fish based on the quay about 200 yards away from the restaurant, and Tamar Fruits who are committed to providing only the best and freshest produce.
On the Harbourside in the centre of East Looe, Cornwall. Run by husband and wife team Fay and Jono Hancock, who bring their combined experience in the hospitality industry to ensure a warm welcome to all their guests. Winners of Taste of Cornwall Award Visit Cornwall 2011 and South West England Tourism Excellence Award 2011 and 2012, and Gold status from Taste of the West 2012, Trawlers on the Quay offers diners a completely unique experience… wherever you sit in the restaurant, you have a view of the Quayside and all its activities, something no other restaurant in Looe can equal. The restaurant is light and airy by day and, with subtle lighting and the lighting around the harbour, it has a wonderfully warm ambience by night.
An example of Jono’s inspired combination of local ingredients is his starter of Fowey River Mussels cooked with Cornish Orchards apple juice and smoked bacon, the sweetness of the apple juice is offset by the smoked bacon and enhances the delicate flavour of the mussels. In an unusual treatment for plaice, it is pan fried in a stir fry with cashew nuts, served with pineapple and spring onion relish. A more traditional style of dish, cooked with Trawlers signature style is exemplified by the delicious Oven Baked Hake with crushed potatoes and a smoked prawn sauce. Meat eaters often opt for one of Trawler’s steaks, tender and locally sourced. Round your meal off with a selection of Cornish Cheeses served with celery, grapes and biscuits or an indulgent dessert such as Chocolate and Pistachio Tart with Cornish Clotted Cream.
For more information visit their web site
Take a step closer to that setting with a truly special dinner for 2 or 4 on the upstairs balcony. There’s also an upstairs lounge bar, ideal for the pre or post dinner drink.
or ring 01503 263594
TAMAR VIEW FRUITERERS
Head Chef, Jonathan Hancock, is one of the most talented in the south west with a passion for local ingredients from the farm to the sea, and with the fish market on the doorstep, you simply can’t better it. The menu has a wonderful selection of fresh locally caught sea food, as you would expect, but vegetarians and meat eaters are always well catered for too.
Suppliers of fresh, local produce from the heart of the West Country
Barrett House, Marjorie Court, Saltash PL12 6AY
Tel: 01752 848738
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Tamar Fresh www.tamarviewfruiterers.co.uk Making life just that little bit easier!
Suppliers of day boat caught fish from Looe Unit 6, The Quay, East Looe Quay, East Looe, Cornwall PL13 1DX Tel: 01503 262442 Julian: 07747536162 Dominic: 07968985131
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Stand to attention - Cornwall’s The Coldstreamer is earning its hospitality colours with a host of gourmet honours. Those at the popular bar, restaurant and B&B are marching into 2013 with a real spring in their step knowing that the venue has been mentioned in gourmet dispatches - the 2013 Michelin Eating out in Pubs Guide and the Good Food Guide. It’s The Coldstreamer’s third consecutive appearance in the Michelin Guide and its first Good Food listing and both are just the latest in a string of plaudits that have come its way since the dynamic triumvirate of Richard Tubb and brothers Tom and Harry Penhaul took charge.
No matter what the time of year, the welcome from The Coldstreamer always remains warm.
Definitely not just any old Tom, Dick or Harry, their expert touch have transformed the fortunes of the pub, in the village of Gulval, near Penzance, establishing it as a fresh, modern eatery with stylish accommodation.
A wood burner is kept well banked throughout the colder months, boosting the bar’s warm and cosy ambience, while in the summer it becomes the perfect light and airy venue, in which to sink an ice-cold beer.
Further plaudits include one AA Rosette, a Taste of the West silver award and further mentions in Alaistair Sawdays Special Places Pubs and Inns.
Always with an eye out for the unusual, the drinks menu contains such specialities as Polgoon Apple Juice from Penzance or Middleton Very Rare Irish whiskey.
“We took over in September 2009 and in our first year doubled the turnover,” states managing director Richard.
People come from far and wide to enjoy The Coldstreamer’s generous hospitality, finding it the perfect starting point for exploring the region.
“After three years, we tripled the turnover of the previous occupants and, to meet demand, are now considering adding another bed and breakfast room to the business.” Guests stay in comfortable, contemporary en-suite rooms, complete with flat screen TVs, tea and coffee making facilities and tuck in to tasty breakfasts that include cereal, toast and a full English or Gulval smoked fish. Many like to spend their evenings joining the locals relaxing in the traditional bar, decorated in Coldstream Guards colours, before dining in the restaurant, which has also made a name for itself in the region.
“Our location is perfect if you enjoy walking,” adds Richard. “Half a mile inland from the coast path we are an ideal stop-off for some R&R. “Alternatively the village square is the start and finish for many walks, making us a great place to use as a base. We don’t mind dogs in the rooms as long as they are dried after those long, muddy walks!” For further information about opening times, booking and details of any special offers, visit www.coldstreamerpenzance.co.uk. Alternatively telephone 01736 362072 or e-mail firstname.lastname@example.org
Here is where Tom, who learnt his culinary skills at Penzance’s Michelin-starred Abbey Restaurant, leads the gastronomic operation, his winning tactics being the use of quality, fresh, local produce. “Our fish is landed a few miles away in Newlyn while we buy our meat from the butcher in Penzance and vegetables from a selection of small local producers,” explains Richard. “The majority of this is grown less than two miles away at Higher Trenowin Farm.”
www.newlynfreshfish.co.uk 01736 362998 Providing fresh fish from Newlyn to Cornwall and beyond for over 100 years
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The Falmouth Packet Inn Matthew and Michelle Rowe who run The Falmouth Packet Inn are passionate about using fresh local Cornish produce in all of their meat, fish and vegetarian dishes, and are proudly celebrating a Silver Award from Taste of the West 2012. Their passion really shows in their food, served in their cosy dining room, just off the main bar. Locally caught seafood fresh off the boat; melt in the mouth organic Beef and vegetables from local farms near Marazion in West Cornwall. Free range Cornish chicken and duck, locally reared pork and game give full rein to Matthew’s culinary skills, producing dishes bursting with flavour and freshness. Then, if you still have space, they offer a superb range of Cornish cheeses and mouthwatering deserts, including Matthew’s famous orange and Cointreau saffron bread & butter pudding, served with Cornish clotted cream.
ASQUITHS From brand new restaurant to Taste of The West Gold award winner in 18 months something’s definitely cooking in a little corner of Lostwithiel. Sally and Graham Cuthbertson, the husbandand-wife team behind Asquiths Restaurant, are creating quite a stir in Cornwall’s culinary circles. Both the AA and Michelin guides were quick to include Asquiths within their pages and the crowning moment came last October with Gold in Taste of the West’s Flavour Award. Since launching the restaurant in May 2011, the number of weekly covers has risen steadily as the word spreads beyond the town about their freshly cooked menu featuring some of the county’s best products. Sally provides the welcoming front-of-house greeting while Graham works his chef’s magic in the kitchen, with fresh seasonal produce, from local suppliers.
Light lunches, sandwiches and burgers are served daily, but their Sunday Roast lunches with real gravy and proper crispy roast potatoes are a real treat. As a CAMRA Real Ale Pub they serve a range of local real ales including two brewed for them from The Penzance Brewing Company, Tater- Du Lighthouse named after Cornwall's most recently built light house is brewed just down the road at Crowlas, a wonderfully smooth pint which can be enjoyed on its own, or with one of their tasty organic steaks, and also the very popular Jolly Farmer real ale. The Falmouth Packet Inn, Roseudgeon, Penzance TR20 9QE Telephone: 01736 762240
“We don’t believe in gimmicks”, says Sally, “we just provide an interesting varied menu using the wonderful produce Cornwall has to offer.” The menu features a host of dishes that would be hard for any discerning gourmet to resist, including Wild Cornish venison loin, dry aged Cornish sirloin and poached fillets of plaice all sourced from one of the UK’s most ethical meat and fish suppliers. Guests dine in a room that’s simply but stylishly decorated, “The white linen tablecloths give an air of fine dining but first and foremost, we want our guests to feel comfortable and relaxed.” Graham and Sally, who love living in a town which suits their business so perfectly, are delighted with their increasing success. “Although Lostwithiel is a small town the locals have been very supportive and gradually we are gaining customers from further afield,” Sally acknowledges.
Asquiths Restaurant is open from 7-9pm Tuesdays to Saturdays. To reserve a table, telephone 01208 871714 or email email@example.com To find out more, visit www.asquithsrestaurant.co.uk
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Widbrook Grange Hotel Bradford on Avon The Widbrook Grange Hotel is a charming country house hotel dating from the 1700â€™s, and is an elegant house built of the local Cotswold stone and set within 11 acres of beautifully maintained grounds. The house itself sits in a courtyard and is surrounded by stables and barns which now house some of the hotelâ€™s bedrooms and its indoor swimming pool. On both sides of the house, reflecting its agricultural heritage, are some fine examples of bee bowls and extensive lawns which sweep down to the brook. The resident owners, Jane and Peter, supported by award winning Head Chef Phil and Duty Managers Chris and Claire, have created a rural haven, offering a range of accommodation, to welcome adults, families and corporate customers to this typical English Country House. The bedrooms are all sympathetically and individually designed; some with four poster beds and antique furniture, yet have all the modern comforts that you would expect. Full en-suite facilities, bath with shower, shaver point, direct dial telephone, a hair dryer, flat screen colour TV with 40 free view channels, complimentary Wifi access and tea and coffee making facilities.
Dining at Widbrook is a special experience, Head Chef, Phil Carroll is classically trained in both English and French cooking techniques, and his concept for the food at Widbrook is seasonal simplicity with an emphasis on natural and honest flavours. Lunch and dinner is served to both residents and non residents in the Brasserie, Conservatory and Small Dining Room which is also used for private dining. All are informal and relaxed and the service friendly with a smile. After the meal a selection of coffee, teas and home made shortbread is served in cosy lounges with log fires burning on cold winter nights. Widbrook has an AA three star grading plus an AA Rosette for culinary excellence.
Please call on 01225 864750 or visit the web site
Some of the large family rooms have interconnecting doors or corridors to form suites for larger families. Cots and babylistening facilities are available for the reassurance of parents and baby sitting can be arranged. The comfortable lounges have log fires and attractive views over the surrounding countryside. Widbrook provides an excellent venue for meetings and conferences, from boardroom style up to 25 people, or 50 delegates in a theatre style layout, to discrete meetings between two or three people away from prying ears. Widbrook is able to provide both residential and day conferences and meeting facilities. WiFi wireless broadband is available throughout. There is no such thing as a standard wedding at Widbrook. The elegant Georgian House and beautiful grounds form a lovely setting for intimate wedding celebrations, and a wonderful background for those all important photographs. Jane and Peter will help you plan all the details and be on hand throughout the day to ensure the smooth running of your occasion. The hotel is licenced for civil ceremonies, and can be made available for your exclusive use if required.
Congratulations Widbrook Grange Hotel from all at Pearson May
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10604 1pg_Churston Farm Shop 04/12/2012 15:57 Page 38
Award winning Churston Traditional Farm Shop is building on its success by extending their popular café to give both indoor and outdoor seating. There are 4 chefs who relish preparing their own recipes and traditional favourites from the wonderful fresh produce available at Churston.
years of experience of farming in the area to work with local producers and suppliers, to provide great tasting food, whilst making sure the animals have had as full and natural a life as possible. All their products are fresh, local British produce of the highest quality. There are 4 butchers on site each bringing their own skills & high standards as demanded by Richard & Caroline. All their beef is their own bred Aberdeen Angus. All their traditional sausages, prime beef burgers and lean mince are made at the shop to ensure the quality of the ingredients and their origin. Their delicious pasties, pies and cakes are made fresh on-site daily, resist them if you can! Local fish & crab can be ordered in shop. The crab is cooked and prepared on-site and is available as both whole crab, and as crab meat. They make fantastic fish cakes; a speciality for outside catering is a superb eye catching dressed salmon- a real centre piece for the table. All their seasonal fruit and vegetables come directly from local growers, cutting down on food miles and supporting the local economy. A new development last year has been the opening of a new garden centre, to complement the shop; providing even more employment in the local area. The garden centre has been very well received and is rapidly establishing a good local reputation selling quality plants, pet foods, fuel and anything for the avid gardener can be ordered if not in stock. Why not pop into the shop sometime when you are passing, or visit their web site www. Churstontraditionalfarmshop.org.uk to see what is in season, you will be surprised by the choice. Give them a ring to see what is available and most things can be sent by next day delivery – even a box of their local butter!
While parents, or grandparents, relax with a fresh cup of coffee and a piece of home made cake, there is an outside play area, with towers and climbing frames for the children. The cafe can be booked for private functions in the evenings; you choose what you would like on the menu. The W.I. is trialling a new group for the Brixham area for the working ladies who can only make an evening meeting. These start in the New Year in the cafe. Churston Traditional Farm Shop, which was opened in Oct 2007, by Richard and Caroline Haddock, is a new breed of farm shop, with traditional values and a wide range of local produce. Products range from high quality beef butchered on-site, cooked crab and crabmeat, local vegetables, onsite baked pasties and cakes, a wide range of preserves and chutneys, cheeses, wines, and staples such as fresh baked bread and milk. Richard and Caroline are committed to working with farmers who can supply the finest produce, bursting with flavour, by traditional farming methods. They know the history and welfare of all the meat and produce available in their store, and use their more than 20
Refrigeration • Air Conditioning • Design Installation & Service Quay Road, Teignmouth, Devon TQ14 8EL Telephone: 01626 778747 Fax: 01626 778338 Email: firstname.lastname@example.org
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BBP is a high-quality glossy A4 magazine that is distributed throughout the South West region, directly to in excess of 20,000 named decisio...