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Edition29

BBP Edition 29 Cover:Layout 1 30/09/2011 14:53 Page 1

The Midlands Leading Business & Lifestyle Publication

Tel: 08000 807 809 Email: hello@birminghambusinesspost.co.uk

www.birminghambusinesspost.co.uk

Anglo Holt

Tel: 08000 807 809 Email: hello@birminghambusinesspost.co.uk

www.birminghambusinesspost.co.uk


BBP Edition 29 Cover:Layout 1 30/09/2011 14:53 Page 2

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Birmingham Contents pg:Layout 1 30/09/2011 12:58 Page 1

C O N T E N T S Birmingham Business Post Welcome to edition 29 of the BBP, the only magazine that showcases the best in business throughout the region. As ever we are talking with decision maker’s right across the business spectrum focusing on what sets their companies apart, allowing you the opportunity to really engage with their ethos, and helping you make the right choices for your supply chain.

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Birmingham Business Post 11 Canalside Office Complex, Lowesmoor Wharf, Worcester WR1 2RR Tel: 08000 807 809 Fax: 01905 726 467 E: hello@birminghambusinesspost.co.uk W: www.birminghambusinesspost.co.uk Publisher: PIL (Europe) Limited Print & Design: Heron Press UK ALL RIGHTS RESERVED Reproduction in whole or part prohibited without permission. Colour transparencies, prints or any pictorial media for this publication are sent at owners risk and whilst every care is taken, neither PIL (Europe) Limited or its agents accept liability for loss or damage. No editorial submissions will be returned unless accompanied by a Self Addressed Envelope.

DISCLAIMER Whilst every effort has been made to ensure that adverts and articles appear correctly, PIL (Europe) Limited cannot accept responsibility for any loss or damage caused directly or indirectly by the contents of this publication. The views expressed in this magazine are not necessarily those of its publisher or editor.

Picture Pride Displays Music 47 Fiat Professional PJB Accident Repairs Advance First Class Ltd Cab Automotive Crimeshield Manufacturing Ltd UES Technology Matco Engineering Daly Engineering Services Ltd Medifilm UK Ltd Crushers UK Service Hydraulics Ltd Multibrand Services Ltd Rochford Engineering Co Ltd Arrow Valley Automation Ltd Charles Catering Quinn Tools Group Zicam Security Services Bausor Hall Associates Ltd Strelley Systems Ltd FAUN Zoeller (UK) Palletline Applegate Armstrong Bell Ltd Acorn Printing Services Ltd Prop-Search Tamworth Tourist Information Centre Unitech UK ASC Connections (Group) Ltd Norton & Townsend Flip-In Hair Ltd Uplift Bannatynes’s Health Club Belle Fleur Midland Linen Services Ltd Taste of the Moorlands Nickolls & Perks Ltd Malmaison Birmingham Ramada Birmingham Poppy Red Anglo Holt Construction Ltd Trafford Oliver Chartered Surveyors Precision Windows Carlton Smith Projects Ltd Skaino Atmos Ltd Green Build Energy

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WHEN it comes to ensuring the safe and careful display of a collection of much-loved pieces, it’s reassuring for collectors to know that Picture Pride Displays Ltd values their precious items as much as they do. They don’t have to be worth thousands financially - although many are, but they could have taken years to gather and to their owners they are priceless - and that’s why they want to make sure they’re displayed by the best. Which is where Picture Pride Displays comes in. Based on the Sandwell Business Park, in Smethwick, it has been manufacturing 100% dust-proof display cabinets, using traditional skills for nearly 30 years. In that time its products have not only become synonymous with the leading manufacturers of Die-cast and Model Railways but for all ardent collectors - some more well known than others. Record producer, pop music guru and celebrity steam railway buff Pete Waterman is just one of the hundreds of customers who choose the company’s superior display cabinets as a fitting home for their valued collections. “Collecting is a very satisfying and rewarding hobby and over the years people save items, memories and reminders, such as. golfballs, badges, and trinkets, from life’s past,” says Picture Pride Displays director Eileen Bourn. “Everyone has a collection of something and if you have, we will do our utmost to enable you to display it. “Our joy is producing for you a display cabinet of superb quality which will enhance the treasures you have saved or collected. “We produce a range which is suitable for a wide range of collectables. Model railways, cars, buses, spoons, plates, teddies, thimbles, crystal, china, champagne cork tops - the possibilities are endless.”

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One of the last thing a collector - or any houseproud owner wants is for that valued ensemble to sit gathering dust, but that problem has been solved by Picture Pride Displays whose unique door design fits around the body of its cabinets and is held firmly in place with unobtrusive clips, ensuring the insides remain dust free.


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www.hornby.com

www.airfix.com

Congratulations...

www.corgi.co.uk

Hornby would like to congratulate Picture Pride on producing quality cabinets for over 30 years.

www.scalextric.com For further information please contact the Hornby Sales Team on: Tel: 01843 233502 or email sales@hornby.com

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For cabinets more than 20” wide, centre shelf supports are fitted and all cabinets come complete with 4mm glass polished edged shelves while 6mm shelves are supplied if required for heavy models. Customers always receive a warm and friendly welcome at Picture Pride Displays’ large showroom at its factory site, which is open Monday to Friday from 9am - 5pm and on Saturdays from 9am untill noon, but its fast and efficient mail order service sees professionally packed and fully insured cabinets reaching customers all over the country. And now, thanks to an exciting recent development, Picture Pride Displays welcomes enquiries from customers all over the world following the launch of online ordering from its newly-launched comprehensive website at www.picturepridedisplays.co.uk.

Music 47 IF Music 47 had been around when Sir Edward Elgar was wowing them with Pomp and Circumstance and the Enigma Variations, chances are it would have been the first place Worcester’s most famous son would have visited when he needed a new violin or conductor’s baton.

To find out more about the extensive range of cabinets available, visit the site www.picturepridedisplays.co.uk If you have any questions, need advice or wish to place an order please give Eileen or Gayle a call on 0121 544 4946.

Wish Picture Pride Displays Continuing Success •Business Advice •Accountancy •Taxation •Audit •VAT •Payroll •Management Consultancy •Capital Allowances

•Chartered Accountants •Registered Auditors •Tax Consultants •Business Advisors

Call 01902 773993 or visit our website www.crom.co.uk 34 Waterloo Road, Wolverhampton, West Midlands, WV1 4DG

N.E. Fasteners Ltd For ANY Fastener requirement

Worcestershire’s largest music shop is the first port of call for 21st century musicians, be they just starting out on their musical journey or established maestros. The shop, at 31 Sidbury, is a musical Aladdin’s cave, twinkling with brass and silver wind instruments, bursting with stringed instruments and percussion of all kinds and overflowing with all manner of music-making items and accessories. And if you want to know what the largest selection or sheet music in the Midlands looks like, view the shelves in one area of the shop, where thousands of titles are stocked, covering all tastes. With all major sheet music publishers represented, they feature rock to romantic, exam music to choral scores and albums to tutor books for all instruments while choirs all over the world use the mail order service, as do thousands of teachers, schools, colleges and cathedrals.

www.nefasteners.co.uk

"Congratulations to all at Music 47 on your 20th Anniversary in Business. We hope to play an Instrumental role in your continued success over the next 20 years"

Unit 2, Waterfall Lane Trading Estate, Waterfall Lane, Cradley Heath, West Midlands B64 6PU

Tel: 0121 559 8866 Fax: 0121 559 8862 • Email: info@nefasteners.co.uk

Suppliers of Brass & Wood-Wind Instruments to the Music Trade. Tel: 020 83588800

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www.bachbrass.com


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It’s Music 47‘s ability to match the needs of every customer, be they professional musicians working at the highest levels right through to those learning their first few notes, that has helped it to earn such renowned status. Established more than 30 years ago as a one-unit business at 47 Friar Street, hence its name, it was when it moved to its current address and bought by Nick Smith and Tony Cope in 1991 that things started to change.

The process of revamping their website, from which it is also possible to access and order from the enormous sheet music library, is under way and Music 47 will be striking a chord in musical circles for a long time yet. “We’ve been through 20 years - we took over in a recession and we’re still going in the current recession,” declares Nick. “We’re pretty much the place to come to for music and whole lot of associated other things.”

They expanded the range of instruments for sale and sorted out the ‘muddled’ music stock, building it up to its current impressive status in which it accounts for nearly half of Music 47’s turnover.

To order online, visit www.music47.co.uk or email sales@music47.co.uk For further enquiries telephone 01905 22958

Now covering two units, Music 47 also offers brass, woodwind and some guitar repairs and also provides the opportunity for potential purchasers to try out instruments.

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There’s plenty of expert advice on hand, too: Tony has a degree in music and Nick, who started out playing the recorder aged five, has been in brass bands for 51 years and now conducts Evesham’s Avonbank Brass Band. They’re supported by an extremely knowledgeable team of four. Nick says: “We have people who can play the guitar, people who know classical music inside out and what versions we can get of different things. “We can always advise people as to what we think is the best thing for them, playing or instrument wise.” In a time when the economy is decidedly out of tune - Nick acknowledges that Music 47 is not unaffected by the tough business climate - he and Tony are looking to the future via the internet, with plans to increase their online sales of musical instruments.

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EMD wish to congratulate all at Music 47 on their 20th Anniversary, and thank them for their continuing support of Stagg Instruments. Here's to the next 20!

Tel 01293 862612 Fax 01293 863665 www.emdmusic.com

Congratulations from

STENTOR Strings and Accessories Congratulations to Music 47 on 20 successful years and thanks very much for your support. Tel: 01732 450838 Fax: 01732 458994 Email: jason@rotosound.com Follow us on twitter @rotosound_uk

Violins Violas Cellos Basses www.stentor-music.com 7


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4301:PJB 29/09/2011 10:56 Page 10

PJB ACCIDENT

REPAIRS

RESTORING damaged vehicles back to showroom glory is all in a day’s work for the specialists at Birmingham’s PJB Accident Repairs - and they can even turn detective too.

“We remove the vehicles left in the car park and try to track down the owners. If we can’t we apply for a V5 form so we can take ownership and then scrap the vehicle.”

The family-owned and run company’s team of 15 handles accident repairs and servicing for all vehicles. That includes buses, coaches, a skip lorry or two and PJB is gaining increased recognition among the equine community for its work on horse boxes.

Whether it’s a member of the public requiring a regular service for a prized Mini, or a single decker bus paint respray, all can be handled at PJB’s premises which boast two commercial ovens, a jig for chassis straightening, ramps and much more - everything, in fact that the modern accident repair shop needs. Everything too that ensures a wide range of regular customers such as fleet operators, local dealerships and other commercial concerns, all keen for their vehicles to benefit the high standard, quality services and cost-effective prices PJB provides through its skilled staff, all trained to the latest industry standards. The busy order book boasts prestigious names such as Hardings Coaches, NCP at Birmingham Airport, Birmingham City Council, West Midlands Police and local dealerships for Toyota, Nissan, Kia, Citroen, Hyundai and VW Vans.

Managing Director Paul Bacciochi started the business as a one-man operation in the late 1970s but as his reputation for quality work grew, so did the company and he’s been joined by his sons Carl and Scot and daughter Debbie, who alongside Carl’s wife Lisa, are also involved with the family’s associated business Warwickshire Motorhomes.

Now settling in at the bigger and more efficient site off the Aston Expressway, which PJB moved into last April and have proved a huge hit with staff and customers, the company is now looking ahead to a busy future, which includes offering MOT testing for up to Class 7 vehicles.

To see how PJB Accident Repairs can help you, call 0121 248 2860.

Based at Nether Whitacre, in Coleshill, the rental and sales division focuses on providing everything the modern motorhome owner requires, including servicing, repairs, habitation checks - testing the water, gas and electricity supplies - as well as a converting vans into motorhomes, providing a sale or return service to owners. It works in partnership with the repairs workshop, providing a pick-up and collection service, and it’s this specific combination of expertise that makes PJB so popular with horse owners who, as part of wanting the best for their animals, want to ensure they’re transported in vehicles that are properly maintained. “Horse boxes are a mix between a commercial box van and a motor home because they have kitchens and dining areas where the owners can be comfortable in whenever they go to shows,” explains Paul. “At PJB we can cover all these aspects along with the servicing and repairs of these vehicles and people come back to us again and again. The word about us is spreading among the horsey community.” The other unusual aspect to PJB’s range of services is the detective work required as part of its contract to collect abandoned vehicles from Birmingham Airport. Paul explains: “It seems some people go off on a flight and never return.

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4178:First Class 29/09/2011 10:59 Page 11

Advance First Class, Travel in Comfort, Arrive in Style Advance First Class was formed by Managing Director Warren Oliver in November 2002 to provide executive chauffeur services throughout the UK from its base in Staffordshire.

to changing market requirements. Every vehicle has leather upholstery, privacy glass or sunscreens, rear air conditioning, satellite navigation and electric fridges. In the “S” class LWBs there are even reclining seats for the ultimate in comfort. Their client base ranges from private individuals, top companies, sports stars and television work. Confidentiality and discretion are assured and new business accounts are always welcome.

Over the years they have built up a large customer base of both private and business clients. Today they operate a fleet of Mercedes saloons and people carriers ranging from the new “E” class to the top of the range “S” class LWBs

Throughout the recession the company continued to invest in new vehicles and now have the newest and most up to date fleet in the Midlands. This investment has left them ideally placed to meet the upsurge in business that they are starting to experience as we move out of recession.

As a family business based just outside Lichfield, with a registered office in Rugeley, they offer a professional, reliable and very competitive service with that personal touch. The clients get to know their drivers, and this helps to build up a relationship of trust. Their service provides newspapers, magazines and drinks, even going as far as to know the preferences of their regular clients.

Advance First Class offer a comprehensive range of services including transfers to all UK airports and sea-ports with a meet and greet service. They provide transport for business meetings and road shows, for corporate days, sporting events, concert and theatre trips. Their trusted service makes them the ideal choice when a wedding is planned, their drivers will definitely “get you to the church on time”!

For more information, or to make a booking telephone on 0800 0830 859.

All drivers and vehicles are fully licenced, and all their drivers are CRB checked. The driver will plan the route well in advance, and as part of knowing the customer will be aware of whether this client prefers to chat, work or sleep.

E-mail: info@advancefirstclass.co.uk Web: www.advancefirstclass.co.uk

All the vehicles are “top of the range”, purchased or leased through Mercedes Benz, Tamworth, sourcing the vehicles in this way leads to maximum flexibility, allowing the company to adapt

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Cabauto TM

The quality within

Cab Automotive’s team are celebrating achieving Jaguar Land Rover’s prestigious quality award, the JLRQ in June 2011. They work tirelessly on quality concerns so this accolade is particularly gratifying. The accreditation has taken four years to achieve, and is only given to suppliers who demonstrate world class quality and delivery performance across every area of the business. CAB Auto was established in 2005, its current directors are by Brian Miles, Richard McCulloch and John Faulkner, and manufactures parts and interiors for the automotive industry. The current site at Tipton, and many of the current employees at all levels within the organisation, was taken on from The Lear corp. The plant always had an automotive presence and prior to the establishment of CAB Auto was a key supplier to MG Rover; the plant was rescued by CAB Auto and turned around into the success it has become. In 2007 CAB Auto completed a design and build programme for the Land Rover Defender face lift seats. This was a difficult programme but has since been the life blood of the Tipton factory.

During the recession they didn’t stand still; by in-sourcing work they were able to strengthen their cost base, and source equipment and facility at significantly reduced prices, improving profitability, and setting themselves up to offer this new technology to new customers. The company has continued to invest and develop. Local recognition for one of Sandwell’s largest private employers has come with the award of a Regional Manufacturing Award (The Express & Star Manufacturing Award for 2011) During the last 6 months the emphasis has been on developing new markets, and CAB Auto has realised its growth potential within the automotive sector in the UK and Europe. CAB Auto’s dedicated and highly skilled workforce, and in-depth manufacturing facility, bringing a diverse skill set and vast product knowledge, means that they can actively pursue both automotive, and non-automotive products and processes such as cutting, sewing, covering, welded assemblies, powder coating, PU mouldings, headlinings, loadfloors and many more interior and trunk components. Recently they have been able to offer new and interesting light weight and environmentally friendly substrate materials which are forming a significant part of the sales drive, as CAB Automotive is constantly faced with the challenge to realise component weight reductions in the development of new vehicles and consistently develops innovative solutions.

Presswork & welded fabrications Neachells Lane, Wednesfield, Wolverhampton WV11 3PU Sales Contact: Nick George Tel: 01902 305530 Email: sales@jcel.co.uk Web: www.jcel.co.uk

Jenks & Cattell wish to congratulate CAB Automotive on winning the prestigious Jaguar Land Rover Quality Award

R. M.MALLEN The company prides itself on its workforce, during the recession some redundancies were unavoidable, but a loyal core and the management team were retained for their skill sets. CAB Auto’s workforce was extremely supportive during these difficult times and on a number of occasions received significantly reduced hours and wages in to support the company. Many staff members have been re-hired, and as new people have come into the business new skills have been introduced to match new technologies. Today CAB Auto has the strongest workforce and management team it has ever had and is still growing. Expansion has led to the commencement of an Engineering Apprenticeship Programme, the company are currently interviewing for 3 positions.

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Following the success of CAB Automotive Interiors Ltd with their recent JLRQ Award from Jaguar Land Rover, Krauss Maffei has been equally successful in being selected as CAB Automotive’s supplier for the machinery required for their application. For details of our equipment or to arrange a visit please go to our website

www.kraussmaffei.co.uk

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We are a family owned business with over 50 years experience within the industry. We have developed long term strong working relationships with all of our customers which includes: Automotive, Defence, Mining, Oil, Chemical, Gas, Marine & Nuclear Industries. This is a policy that is as strong today as it was 50 years ago.

QUALITY, SERVICE, RELIABILITY. SERVICES CNC TURNING up to 520mm diameter Distance of 1100mm between chuck and centre. CNC MILLING 900mm x 600mm Table Size

Krauss Maffei

T

VERTICAL BORING Max turning diameter 1800mm Max facing 850mm HORIZONTAL BENDING 36 tons Ram Force PLANING Max length 3900mm Max width 940mm TURNING 1200mm diameter over the bed 5500mm between centres MILLING up to 1800mm x 770mm Table size GRINDING Surface and Cylindrical

For Brochure or any enquiries please contact: MR D MALLEN Managing Director R.M. MALLEN LTD 15 HAINGE ROAD TIVIDALE OLDBURY WEST MIDLANDS B69 2NR TEL: 0121 557 3141 FAX: 0121 557 3814 E-mail rmmallen@btconnect.com

CONGRATULATIONS TO CAB AUTOMOTIVE ON THEIR CONTINUED GROWTH 12


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The Factory at Rugeley produces complimentary sheet metal products using the latest 3000mm flat bed Amada F1 Laser, CNC turret punches, CNC bending and welding facilities.

AMI Blaymires has invested heavily in high calibre people to achieve its aim of being a world class manufacturing facility. The ability to manufacture its own tooling and utilising the purchasing experience of personnel from within the stockholding industry is helping to reduce costs for customers without compromising quality or performance. The management team at AMI Blaymires is working closely with new and existing customers to research and develop new products using the latest technology, unique manufacturing facilities and wealth of experience with the team. Customers from around the UK and Europe are enjoying the benefits of total commitment from management and employees who treat customer satisfaction as a top priority.

AMI Blaymires is certified by BSI to ISO 9001 and has a dedicated quality department ensuring specifications are maintained to individual customer requirements. Quality is paramount within the organisation, which is why AMI Blaymires is able to successfully supply a growing list of prestigious customers within the UK and Europe. Having successfully weathered the worst of the economic downturn, AMI Blamires continues to develop offering continuous improvement through apprenticeships and training. Expansion through acquisition is planned in the near future to extend the range of services it can offer to customers.

For more information about the services and facilities available from AMI Blaymires please visit www.amiblaymires.co.uk telephone 01384895151 or email - info@amiblaymires.co.uk

Sectors represented include electrical engineering, petro chemical, construction, automotive, bakeware, catering, civil engineering, general fabrication and heavy plant. The factory at Lye has the capacity to design and manufacture tooling to compliment the single operation and auto feed presses. This significantly reduces costs and speeds up delivery when developing new products. In-house steel processing facilities are used to produce the raw materials required in the production of components, allowing greater flexibility and the ability to achieve short lead times.

telephone: 01384895151 email: info@amiblaymires.co.uk

www.amiblaymires.co.uk 13


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Crimeshield Manufacturing Ltd THERE’S a new ‘invisible’ product that’s creating a stir in crime-fighting circles. It may look like window but it’s actually a powerful security barrier that is up to 300 times stronger than glass and capable of foiling vandals and would-be break-ins. Known as WindowShield, it’s taking sympathetic security to a new level, especially for shop owners who can maintain a secure shopfront of ‘normal’ appearance without measures that fall foul of planners and, thanks to its UV filtering properties, protect their window displays from fading in sunlight. Made of specialised, virtually unbreakable, clear polycarbonate and encased in the aluminium frame, the attack-resistant innovation is the latest product from leading UK window security manufacturer Crimeshield Manufacturing Ltd. It follows hot on the heels of the success of the Brierley Hill company’s Crimeshield Barrier - perforated mesh encased in an aluminium frame and, says managing director, Jim Brennan, opens up new marketplaces. “WindowShield is perfect for the domestic user because it looks like normal double glazing but we are getting a lot of interest from the retail sector,” he says. “More and more town planners are frowning upon the use of roller shutters on shopfronts and now retailers have an alternative to the normal heavy, ugly roller shutters with which to protect their premises.” Crimeshield, which has a long history of serving the security market across the UK with its trademarked Crimeshield security grilles and other products, currently employs three people but is planning on further recruitment in response to demand. It has already supplied Virgin Media outlets, the NHS, British Nuclear Fuels, Sainsbury’s and helped to protect the precious stained glass windows of many of the country’s churches, but more and more householders and retailers are seeking its services. Crimeshield Barrier was the first architectural product of its kind to be seen in the UK, revolutionising the physical security industry and offering an alternative to heavy ugly shutters. WindowShield is expected to boost security even further.

“In any building the glazing on the windows and doors is the weakest link and, with a minimum thickness of 6mm, rising to 12mm for extremely large windows, the WindowShield is virtually impenetrable. “Burglars will give up quite quickly when they realise that their attempted break-in is taking too long and may be attracting unwanted attention and vandals will walk away when they realise they are not causing any damage.” Further benefits are the five-year guarantee against fading or yellowing - WindowShield cuts out more than 99% of harmful UV rays, says Jim - the ability to clean off graffiti using solvents without damage, scratch resistance and, because it’s been tested to BS6206 level A for safety glazing, a 10-year guarantee not to break. “Windows are the most vulnerable point in any building and so are the entry route of choice for burglars,” says Jim. “Simply reinforcing these with window grilles may be enough to keep unwanted visitors out, but if you have valuable property, such as computers, that can be seen from the outside, installing high security windows will offer higher levels of protection. “Whether you want a window security mesh or a virtually unbreakable window barrier, Crimeshield Manufacturing is the company you need to talk to – so get in touch with us.” Telephone 01384 480202 or email sales@crimeshieldmanufacturing.co.uk. For further information visit www.crimeshieldmanufacturing.co.uk

Crimeshield Manufacturing Ltd T: 01384 480202 E: sales@crimeshieldmanufacturing.co.uk. For further information visit www.crimeshieldmanufacturing.co.uk

“Each one uses a special polycarbonate which has been developed for Crimeshield Manufacturing,” explains Jim.

clearly, no other choice. 14


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UES

Excellence in repairs and maintenance in the loading bay industry Industrial doors & dockseals Sectional insulated doors… Roller shutters, high speed access doors, fire doors. Whether manually operated or powered by an electric motor, a door has to be maintained in top working order if you are to get the best performance from it. Maintenance is simple enough to perform but a small investment from time to time in the more damage susceptible and heavier wear items – such as rollers, guides and hinges – can make a huge difference to the efficiency of operation. Doors… Provide the essential function of securing the building, but if they are not easy and quick to open and close, then all sorts of costs can arise. Back strain injuries for employees, product or work force exposed to the elements for too long, exposure to theft where they may have been left open and unattended rather than someone having to struggle to close it. Dock seals and shelters… Including inflatable and adjustable cushion seal types. Whether it is making an environmental seal to keep cold air in place, or to keep the beat of wind and rain away from your product and work force. A well designed dock seal should always represent a small investment with a big payback. Docklevellers… Whether mechanically or hydraulically operated these are an essential link in the loading process. Getting the maximum amount of product into or out of a trailer in the shortest time, using the least resources is a key factor. Keep your machines in reliable working order by having them inspected and serviced regularly. Routine maintenance, if carried out properly, will help to reduce downtime and therefore keep your product flowing for less cost. Scissor lifts… Elevating decks, lifting platforms, bridge plates are all designed to assist in getting your goods moving. These are not complex bits of machinery, but bearing in mind how much work they are required to do, and how much abuse they will inevitably get in a busy loading operation, miner repairs and regular maintenance are always going to be necessary. Look for signs of oil leakage around the lifting cylinders or mechanical damage to the safety edges around the platform. These are all likely to result in the machine failing to operate if left unattended. Traffic management Wheel Chocks… With a choice of moulded rubber galvanised steel construction Wheel Guides… Designed to ensure that vehicles and trailers are always correctly decked onto the loading bay, these tubular steel wheel guides are strong, easy to install and won’t cause damage to your tyres. Moulded rubber dockbumpers… These are about the strongest and most durable on the market. Easy to fix and simple to replace, they offer superb protection against impact.

Company Profile… With over 25 years of experience in the loading bay industry, UES Technology offer a midlands based installation, repair and servicing facility that can guarantee a first-time fix for most equipment breakdowns at very competitive rates. Their ‘Mission’ is to… offer you, the customer, the best installations, service and repair facility for industrial doors and loading bay equipment at the keenest prices without ever compromising in quality and safety. An engineering base comprised of skilled, experienced personnel along with a strong management team and sound financial backing, permits first rate service offered across a wide range of products. Primarily, they maintain loading bay equipment and industrial doors, but their expertise has a far wider scope. UES Technology offer many products including Industrial doors, dock seals, dock levellers scissor lifts and traffic management items such as, guides, dock bumpers and traffic signal/barrier systems. Any type of equipment for which you need spares or repairs is likely to be within their capability.

For more information please use the below contacts: Tel: 01789 800218 Email: enquiries@uestechnology.co.uk Web: www.uestechnology.co.uk

UES

Ex cel l ence i n rep ai rs and mai nt enance i n t he l oad i ng b ay i nd ust ry U ES Technol ogy off er many p rod uct s i ncl ud i ng: .Ind ust ri al d oors .d ock seal s .d ock l evel l ers .sci ssor l i f t s .t raff i c management i t ems such as gui d es, d ock b ump ers t raff i c si gnal / b arri er syst ems.

For more information please use the below contacts: T: 01789 800218 E: enquiries@uestechnology.co.uk Web: www.uestechnology.co.uk

Traffic Signal Systems… Based on either a bulkhead fitting or the more traditional hooded round lens type.

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Matco

ENGINEERING

Matco Engineering Ltd is a company with attitude but it’s a ‘can do’ attitude that has seen it become an established part of the Midlands industrial scene in just three years. For Operations Director, Matt Bishop, it’s evidence that his ‘glass half full’ philosophy is paying off in the best way possible as Matco is poised to invest in machinery to accommodate new business. “We are getting new business in pressured times and there are opportunities out there, no doubt about it” he says. “It’s a tough climate but what we are providing is still sought after which makes me feel very confident about the future.” Matco Engineering based at the Rovex Business Park in Tyseley, Birmingham, machines components for a wide range of industries, encompassing a wide scope of different materials, and sets out to provide the complete package. Matt explains the process: “Generally it starts with machining but then the product might need processing by painting or anodizing etc, which we can do before our nationwide delivery service returns the component back to the customer complete. A lot of machinists don’t always do that.”

product turnaround if required,” says Matt. “There aren’t many companies within our industry who can offer this.” As a result of this success, Matco has further expanded by recently appointing an administration assistant and a 19 year-old trainee machinist. “In this industry experienced people are very hard to come by,” Matt acknowledges. “I think the only way forward is getting a young individual with the right attitude, and give them the opportunity to learn. If the attitude is right, the required skills can be taught.” With a staff of seven, the company is small in size but big on the ‘can do’ attitude Matt champions; everyone prepared to go the extra mile to ensure a client’s job is completed to the highest quality. Matco Engineering is ISO accredited, which will assure the standard of product and service. It’s no wonder the last three years have proved successful. “It has been difficult, there’s no doubt,” declares Matt, ”however, we’ve been profitable every year, the initial investment is paid for and we’re looking at making further investments. We’re a standalone company, and we’re proud of our achievements so far.”

For further information about Matco Engineering Ltd visit www.matcoeng.com or telephone: 0121 707 3500 fax: 0121 707 3550

“We can provide a single component, or complex subassemblies to suit customers’ requirements and we work with them to develop a solution, guaranteeing their job is our priority.” An experienced manufacturing engineer within automotive, aerospace and general engineering industries, Matt and the Grayson Group set up the business just over three years ago. Grayson Thermal Systems manufacture a wide range of thermal systems from specialist vehicle manufacturers in the UK and Europe. The backing of the Grayson Group, with its £18million p/a turnover, has provided Matco Engineering with the financial stability, enabling investment in the newest equipment when necessary, whilst giving customers’ peace of mind during fragile economic times. “We have already established a loyal customer base, and new business is continuously arriving. Our bespoke machining allows us to offer a unique service, with a swift

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MILLER PLATING COMPANY Zinc Plating Specialists “Miller Plating Co Are Proud to Support Matco Engineering” 15 All Saints Street, Hockley Port, Birmingham, B18 7RJ

Tel: 0121 523 3348 Fax: 0121 515 3187


839:Daly Engineering 29/09/2011 11:32 Page 17

Founded in 1907 Daly Engineering Services has been delivering excellence for over 100 years. In their centenary year, they celebrated by thanking their clients, customers and friends for their valued support and custom. From the beginning Daly’s clients have come to them from many different sectors of business, but the one thing that they have always had in common, is that they have always demanded the highest quality of service and professionalism. Daly has always met those demands, delivering work to the highest standards of workmanship and productivity. Keeping their clients happy has always been the company’s main priority and after more than 100 years of successfully completing projects for their numerous clients and business acquaintances, Daly is proud to let their achievements speak for themselves, some of the prestigious projects in which they have been involved include.

James Watt Campus In association with our partnering electrical contractor this contract involved the internal refurbishment of the workshop area of the site; heating, ventilation, welding extract and plumbing services were upgraded to give a more modern approach to training for the students. Working direct for the college it involved close co-ordination with other trades so as to achieve completion for the beginning of the new academic year. Maternity New Cross Hospital With a critical path programme involving the systematic replacement of the air handing plant Daly rose to the challenge to protect the expectant mothers. Along with a rooftop plantroom careful consideration was important for other users of the hospital. Close liaison with both the building occupiers and the hospital trust led to a smooth changeover.

County Hall, Leicester Over a 21/2 year period the head offices of Leicester County Council are being systematically refurbished. Works involve upgrading of heating, ventilation, hot & cold water and plumbing systems throughout. The main open plan office areas of the building have been ventilated using a ‘Fabric Sock’ which was supplied in the clients corporate colours.

Bromsgrove High School Sports Hall Still under construction this is the latest building to be introduced to the ever expanding site. Along with the Sports Hall there is an extensive Hospitality Suite attached giving high tech area for future events. The sports hall involved the installation of high level gas radiant heating along with ventilation, hot and cold and plumbing services. The hospitality suite involved mainly air conditioning with other minor services. In conjunction with this scheme Daly has also renewed the boiler and ventilation to the existing swimming pool. RSPCA, Bromsgrove Work has started on the flagship centre for the RSPCA involving 12 separate buildings accommodating various needs. Most buildings involve the installation of sustainable systems such as solar heating and rainwater harvesting. Daly are the mechanical and electrical services contractor on this scheme enabling close co-ordination with extensive enabling works the centre will be ready for opening by summer 2012

Daly Engineering Services Ltd, Falkland House, Falklands Close, Charter Avenue, Coventry, Warwickshire CV4 8AG Telephone 02476 465281

University Of Warwick ‘A Master’s degree in teamwork’ In 1961 the establishment of Warwick University in Coventry received government approval. Throughout the 1990’s the built campus continued to develop, between 1993 and 2000 over £100 million of new buildings were erected. Over the last 50 years Daly Engineering Services has installed mechanical, electrical and building managements systems to many of the major buildings on the campus.

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Hit medical series Casualty now features Medifilm in the new Clinical Decisions Unit.

MediFilm M Me Medi ed diiiF F ilm Film iillm m

R

Safe Su Safe Surfaces S rfaces

“After seeing our mats in a Midlands hospital, producers contacted us to provide bespoke products depicting the well-known Holby City logo and these will feature in the show,” says Eddie. It all adds up to exciting times ahead for Medifilm which, like many Eddie acknowledges, has not escaped the global recession.

MEDIFILM UK Ltd is not just the market leader healthcare visual management, the success of its products is ensuring hospital staff have more time to care for patients and playing the a vital role in reducing the spread of infections. The company manufactures and supplies surface marking vinyl graphics, featuring simple, high-impact visuals for floors and walls to represent any piece of equipment in a healthcare environment.

However, he points out: “Such is the strength of the brand we continue to supply many hospitals and, with the introduction of new products in the second half of 2011, we look forward to steady growth in the next two years.”

To contact Medifilm and find out more about its products, visit www.medifilm.co.uk, or telephone 01902 824382.

Increasingly Trusts are marking out ‘car parking’ areas for key items of equipment, such as commodes and drip stands, as part of their efforts to increase staff time spent on patient care. Tape was often used to define these areas but not only was it seen as a temporary measure, it was found to peel after two or three months. However, thanks to Medifilm’s larger surface graphics, the risk of the film peeling and deteriorating under regular cleaning has proved minimal, thus saving costs and time spent on marking out and maintaining these areas and trying to locate vital equipment. The visuals are also proving important weapons in the battle to prevent HAI - Healthcare Acquired Infections.

Medifilm's Eddie Taylor with Paul Phillips, Business Development Manager for Biomaster.

Medifilm’s director Eddie Taylor explains: “In particular our hand gel graphics have led to greater compliance from patients, staff and visitors in the effort to reduce infections by encouraging greater use of hand sanitising gels and scrubs.” The war on bacteria is also waged through the special silver antimicrobial element, supplied by Biomaster, which Medifilm applies to certain products. “Once coated with this silver ion compound, levels of bacteria, mould and fungi are reduced by up to 99% over 24 hours,” reveals Eddie.

www.wolverhamptonsp.co.uk

“With less bacteria in an environment, the risk of crosscontamination reduces, helping to prevent infection and potential illness.” A rearguard action in the fight against infection is also possible, thanks to Medifilm’s ability to retro-fit any surface with the antimicrobial film. “If you have a surface which needs this film, it is very likely that we can provide you with a solution,” maintains Eddie. “We can supply items from stock or we can provide a bespoke design and produce a graphic for any given situation. “Our team, which is unique within its field, has the most advanced systems available for design and production. “Its commercial, manufacturing and clinical experience, which includes wards, critical care and theatres, results in the delivery of simple solutions to complex problems within any healthcare environment.” In the last three years, Medifilm, Based at Wolverhampton Science Park, has supplied more than 100 NHS and private hospitals across the UK, many of them renowned worldwide for their specialist expertise - and even the BBC came knocking.

Specialist, fully-serviced business accommodation designed for companies from science, technology and the creative sectors. Full range of on-site facilities including meeting and conference rooms, restaurant, coffee bar, car parking and reception areas. 24 hour access

e: enquiries@wolverhamptonsp.co.uk t: 01902 824000 Wolverhampton Science Park Ltd is a Venture between the University of Wolverhampton and Wolverhampton City Council

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UK THE signing of two major international deals has given a massive boost to the continuing onwards, upwards and outwards success of British engineering firm Crushers UK. The manufacturer of mobile tracked jaw crushers, used in the crushing, recycling and demolition sector, has linked up with dealers in Sweden and Australia through whom it expects to sell several of its pioneering 24-tonne City Jaw 1830 machines every year. The successes are just the latest part of Crushers UK’s ongoing strategy to develop a network of dealers around the globe and come just months after it moved into purpose-built premises at Tamworth.

Home of the CityJaw

Working closely with its global network of dealers and distributors worldwide, Crushers UK provides support wherever and whenever it is necessary, with an in-house team on hand to offer comprehensive support, advice and individual customer solutions. “We are committed to ensuring our customers receive the very best support service that the industry can offer,” insists Greg.

For the latest news and developments and to discover more about the services available from Crushers UK, go to www.crushers-uk.com. Alternatively telephone 01455 565656 or email info@crushers-uk.com

That in itself, was a further landmark moment for the company which has been experiencing a surge of worldwide interest since it launched of the City Jaw 1830 last June. The tracked jaw crusher is the result of more than 2,000 hours of research and development and Crushers UK is proud of its British-designed and built credentials. Although it’s designed for use in demolition, quarrying and waste recycling, the CJ1830 can also be brought in to quickly and effectively clear rubble in areas of the world hit by earthquakes, flood and other natural disasters. “It can be flat-packed into a 40ft container and shipped anywhere in the world,” reveals Crushers UK’s design director Greg Shipley. “ It is all electric and powered by a Pramac Generator, which can run on bio diesel, making it very economic and cost-effective compared to any of its competitors. “Because of its compact size and weight - just 24 tons - it can be transported by road without the need for permits or police escorts.” Although the key reason behind the move to Tamworth from Leciestershire was to have enough space to meet the demands for the production of the CJ1830, Greg says that plans to produce 50 a year would mean a need for more staff and larger premises. The site, on the Riverside Industrial Estate, not only accommodates the manufacture of the CJ1830, it houses the latest technology, fully equipped for rapid prototype machining, and contains the parts store which forms part of Crushers UK’s worldwide specialist engineering, servicing and spares support service. “Even if you own other types of crushing, screening and recycling equipment, we can supply spare parts and specialised engineering solutions to support your operation,” says Greg. “We are a team of highly-skilled, dedicated employees with an in-depth knowledge of the crushing, recycling and specialised precision industries. “We use the latest high-tech CNC HAAS vertical machining centre to produce component parts for the CJ1830 as well as spares for all major brands of equipment.”

RANDALLS

THE HOME OF THE FLAMECUT BLANK

Cranford Street, Smethwick, West Midlands B66 2SB

Tel: 0121 558 0144 / 0121 558 2367 Email: gary.bailey@randalls-profiles.co.uk phil.stevens@randalls-profiles.co.uk Fax: 0121 558 7426

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Exciting changes are happening at Service Hydraulics Ltd and they’re grasping the resulting opportunities with relish. The last few months have seen the hydraulic hose assembly specialist dramatically change direction and approach and already the results are paying off. Increased custom from a now nationwide client base, new staff appointments, industry accreditation and a team fired up to embrace all the exciting possibilities coming their way have all helped to breathe new life into the Darlaston business. Service Hydraulics has been an established part of the Black Country industrial scene, since 1975. Manufacturing hoses at its Pinfold Street site, it also offers hydraulic fittings, pipe clamps, PTFE hose, adaptors, machinery and a mobile workshop, however much of the business relied on a trade counter service covering the Wolverhampton and Wednesbury areas. Then, last year, it was taken over by Albion Hose and headed up by general manager Mick Emery – with nearly 25 years industry experience under his belt and a professional network of contacts nationwide. “We needed to change direction to achieve growth within the business,” he acknowledges. “This day and age you can’t rely on customers coming to you so we’ve turned the tables and have taken a more pro-active approach in the distribution market.” Now, Service Hydraulics really has arrived on the national scene; it has obtained global suppliers who offer extremely competitive prices which, in turn, enable s it to compete with the country’s major hydraulic suppliers. It now distributes nationwide, offering a next-day delivery service and its mobile workshop, on call 24/7 for all types of breakdowns and installations, covers the whole of the UK. A concerted advertising and awareness campaign is also paying dividends by bringing in new business and promoting the company’s name throughout its industry sector. “Customers are calling and we’ve had nothing but a good response to the service and products we provide,” says Mick. “We now have customers around the UK and we’re even regularly exporting one of our new products to Italy.”

Further developments come in the form of gaining accreditation from the British Fluid Power Association and becoming a BFPDA-approved hose assembly manufacturer. With new staff on board, the team is committed to obtaining ISO 9001 Quality System. “We feel that is a key addition to our ever increasing company portfolio,” adds Mick - who is quick to point out that the trade counter remains an important part of the business. “A big percentage of our customer base still likes to talk over the telephone,” he says. “We pride ourselves on our fast response to any enquiries and remain focussed to ensure that our growth will not have any detrimental effect on our existing and future customer base.” All in all, it is and continues to be exciting times for Service Hydraulics, which is still sourcing new products to complement its existing portfolio and is planning to launch an online shop in the near future. “The internet is everywhere with people becoming more and more familiar with it and unless you have a presence on-line you’re going to miss out on all the opportunities it offers for new business. That’s definitely our next step forward,” says Mick who believes there are many good prospects ahead. And Mick’s full of praise for the Service Hydraulics staff who have readily embraced the changes and are just as excited about the future as he is. “All our staff knew what we needed to do and have embraced the changes,” he says. “My team and are all fired up and are rearing to go” General Manager Mick Emery

For further information about the company, its services and products, visit www.servicehydraulics.co.uk email sales@servicehydraulics.co.uk or telephone 0121 526 6431

"Congratulations to all at Service Hydraulics on over 35 Years In Business" Let us provide you with more time to concentrate on running your business, and peace of mind that your accounts and returns are in order. !

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Contacting Oakwoods couldn't be simpler, please see below for the various means:

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T: 01543 579993 F: 01543 577 731

Email: info@oakwoods-accountants.co.uk Web: www.oakwoods-accountants.co.uk


4132 and 4574:Multibrand 29/09/2011 12:13 Page 21

multibrand services ltd Things are Immer Besser for Multibrand Services Ltd ‘Immer Besser’, translated means ‘Forever Better’ and it’s been the philosophy of the Miele Company for over 100 years. Marking their commitment to quality and innovation, this remains as true today as ever and it’s a mantra which Wolverhampton based white goods repair company Multibrand Services are very familiar with as they have just been made a Miele Professional Partner for the West Midlands. In actual fact, Miele's long standing philosophy is one which Multibrand have unconsciously followed since the company's formation back in 1998. Mark Rogers, Commercial Director, explains, “With the two director’s combined 27 years in the industry, we saw a gap in the market for a regional player who could give the high levels of integrity and performance normally only associated with a manufacturer across every brand hence our name Multibrand.” This business model appealed to extended warranty providers; they quickly placed much of their service work with Multibrand who in turn soon needed to upscale the whole business. Operations Director Ian Shaw takes up the story. “We took a financial risk in 2002 by increasing our overheads and moving into newly built offices at the Pendeford Business Park on the outskirts of Wolverhampton. It was perfectly placed being just minutes from the M54 and M6 – essential when covering the whole of the West Midlands conurbation! We invested again in 2003 working closely with an independent software programmer to have a bespoke call handling system developed exclusively for us. We constantly looked for improvements in technology which would make the way we worked more effective and enhance the service we could offer” Over time, the extended warranty market declined but Multibrand sought out new business clients in the Property Management and Housing Association field. Their focus has always been 'play to your core strengths and do everything as well as you can' and operating to this set of rules, the business has evolved to incorporate the service and repair of commercial appliances in addition to the domestic ones they have always been involved with.

This commercial work put Multibrand and Miele together for the first time in 2004, with Miele providing both spare parts and training on all of their Professional range in order that Multibrand's engineers could continue to give the high level of service that Miele expects. Over the past 12 years Multibrand have forged longstanding relationships with other local companies. These include Connect Distribution who from day one have provided over 80% of the spare parts used on repairs. Similarly, since 1999 Apollo 2000 have been a great source of both repair work and on the other side of the coin, the supply of domestic appliances where the existing ones were deemed to be ‘beyond economical repair’. Towergate Risk Solutions handle all of Multibrand’s Insurance needs from Public Liability to Fleet. “Fortunately, we don’t have to call on Towergate’s services very often!” laughs Ian, “still it’s good to know that we can pick up the phone and talk to someone we have a sound relationship with should the need arise” Housing Associations now account for the bulk of Multibrand's portfolio. “We like the ethics behind this type of work.” says Mark, “It's a privilege to be entrusted with supporting some of the most vulnerable members of our community and it's a responsibility that we don't undertake lightly.”

Towergate Insurance in Stoke is proud to be associated with Multibrand Services Ltd Please Contact:

Tel: 01782 843743 Email: phil.holtom@towergate.co.uk Address: West Court, Campbell Road, Stoke Web: www.trsstoke.co.uk Towergate Insurance is a trading name of Towergate Underwriting Group Limited. Registered in England No. 4043759. Registered address: Towergate House, Eclipse Park, Sittingbourne Road,  Maidstone, Kent ME14 3EN.  Authorised and regulated by the Financial Services Authority.

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4132 and 4574:Multibrand 29/09/2011 12:13 Page 22

Their reputation for giving outstanding service put Multibrand in a good position when a few months ago Miele were looking for additional coverage in the West Midlands which happily coincided with a move to a new location. Ian Shaw again. “We were looking for somewhere with a more flexible layout and the Miele partnership has helped inform the decision to move to our new offices at 5 Nightingale Place. We've managed to achieve the perfect space solution in the newest development on the same business park thereby retaining the great logistical attributes which attracted us here 9 years ago!” Rob Dixon, Miele Professional National Sales Manager fully endorses Multibrand's approach. "They strive to deliver exceptional service to their customers, which was a key factor when appointing them as our Official Partner in the West Midlands area. We're looking forward to working in partnership

with Multibrand and ultimately increasing sales in this area." The service arm of Multibrand which completes around 5000 repairs a year with just nine employees is joined by a new Professional team, both based at Nightingale Place. "Things are really exciting at the moment," says Mark, "It feels like it did back in 1998 - there's a great energy within the business and the anticipation of growth in a sector that we know well." All things considered, the future of Multibrand is looking exciting and their outlook just seems to be getting better and better. Immer Besser, perhaps?

Multibrand Services Ltd, 5 Nightingale Place, Pendeford Business Park, Wolverhampton WV9 5HF Telephone: 0844 847 0220 Web: www.multibrand.co.uk

Congratulations to Multibrand on 12 successful years p both as a customer and service provider

Is proud to continue it’s 10 year history of the supply of electrical appliances Call Matt for a trade account or advice For all domestic and commercial appliance needs at unbeatable deals 0121 507 9010 trade@apollodirect.co.uk

Link Business Ltd PROVIDING the most traditional of skills with the most modern of business products has provide a winning combination on a global scale for Walsall’s Link Business Limited. Established as a sub contract precision machining business, it developed into global sourcing for the engineering sector and is now a well established leader in this field. It is also a highly successful precision engineering company which is continuing to expand and invest. Nowhere is this more evident than in the new, third 2,000 sq ft unit Link Business has just taken on at its site on the Landywood Industrial Estate in Great Wyrley, and in which it has installed a new sliding head CNC lathe for high speed production of turned parts. As the need to gain a competitive edge has tightened, companies that were once content to cultivate their local and national markets are now keen to globalise their operations and tap into new markets. This was something Link Business, recognised. “Our customers were looking to work with a supply partner who could globally source quality components to compliment their own changing supply and service contracts,” says managing director Paul Yates. “We began a major client-driven programme of change and development and are now recognised as a leading component supply solutions company.” A carefully cultivated and, now, extensive range of supplier partnerships means that Link Business has access to manufacturing facilities not only across the UK but in the Indian Sub-Continent, the Far East and Eastern Europe.

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From these corners of the world it can source fasteners, aluminium extrusions, turned parts, injection and extruded mouldings, pressure die casting, fabrications and pressings. “Our focus is on complete customer satisfaction and promoting an awareness of our global sourcing services to a wide range of clients ensuring that their aims and aspirations are achieved by establishing successful resource partnerships,” says Paul. Providing essential support to this service is Link Business’s own manufacturing division which offers CNC turning, CNC machining and general machining. Here, as in every other way the company operates, the focus again is the aim for total customer satisfaction. “Our aim is a reflection of our determination to provide each of our customers with quality precision engineered components, competitive pricing, and a level of service second to none,” says Paul. For full information about Link Business Ltd and how it can help your business, be it through its own manufacturing division or with a global sourcing solution visit www.link-business.eu Alternatively you can email info@link-business.eu or telephone 01922 413777

Link Business Ltd www.link-business.eu E: info@link-business.eu

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T: 01922 413777


4529:Rochford 29/09/2011 12:17 Page 23

ROCHFORD ENGINEERING CO LTD AT the heart of the industrial landscape that is the West Midlands, lies a rich vein of expertise and experience into which manufacturing has been tapping for decades. Since it was founded more than 30 years ago, family-run Rochford Engineering Co Ltd has been supplying metal components to a whole host of sectors, including earth-moving, bicycle, glazing, leisure and automotive. Renowned companies such as JCB (for whom it is a preferred supplier), Kirkpatrick, Carrtech, Ingimex are eager to benefit from its high-quality products that are produced against a background of knowledge in the manufacturing industry that spans more than 40 years. It all adds up to an excellent reputation - something of which the company, with its conscientious and reliable staff of 12, some of whom have been on board from day one, is proud and determined to maintain. Particular attention is paid to ensuring excellent communication at all levels and stages of a process and the expertise is a vital asset when it comes to assisting in the development of a product that meets the client’s exact requirements. “We are fully committed to providing complete customer satisfaction,” says Rochford Engineering director Mark Butler. “It is our policy to ensure the continual improvement of the company's overall performance and aim towards satisfying the expectations and needs of our customers. To achieve this, we operate a Quality Management System that meets the requirements of ISO9001:2000.” At its 4,500 sq ft premises in Allcock Street, right in the heart of Birmingham, Rochford Engineering has a wide range of plant and manufacturing facilities which means it can cost-effectively produce a whole range of components including, pressings, welding

Nicklins would like to congratulate Rochford Engineering on their continuing success and wish them all the best in the future. Established 80 years ago, Nicklin LLP has a proven track record of helping businesses and individuals throughout the West Midlands make the most of their money while minimising the amount of tax they have to pay. Our focus is on providing a bespoke, whole-life service to our clients and we always treat a client’s business as if it were our own.

assemblies and wire cutting, bending and forming. Its presswork is of the highest quality and, thanks to its extensive range of presses with the capability for five up to 75 tonnes, can produce many different types of components. Due to the machines’ capacity for blanking, piercing, forming and drawing, on strip and cut blanks, these can then be assembled or welded in-house if required. An in-house tool room takes care of development and production tooling while the range of wire forming is wide, thanks to Rochford Engineering’s capacity to handle ferrous and non-ferrous materials from 3mm to 16mm dia bar. The welding section offers mig and spot welding from either free issue material or products produced on the premises and, as with every order undertaken, large or small batches are possible and always at cost-effective prices “We are dedicated to providing a friendly, personal service and aim to give the same quality and prompt response regardless of the size of the project,” Mark points out. With the ability to thread from most types of material ranging from 3mm to 10mm in diameter, single or double ended, combined with on-site facilities for producing chamfering and grooving, nylon powder coating, drilling, wire cut lengths, assemblies and tapping up to 8mm, it all adds up to the complete engineering package.

For further information about Rochford Engineering Co Ltd, its products and services, visit www.rochfordengineering.co.uk, email sales@rochfordengineering.co.uk or telephone 0121 773 0465.

We do everything you would expect of a chartered accountancy firm, from audits to tax planning, but we go even further, delivering high quality services to specialist sectors such as charities, doctors and academy schools. To find out more about how Nicklins can help you, please contact us on 0121 550 9916 or email info@nicklins.co.uk. www.nicklins.co.uk

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controllers for networking into the overall system. The network can also be extended to liaise with the vehicle’s engine management system.

ARROW VALLEY AUTOMATION LTD Arrow Valley Automation Ltd (AVA) was formed in 1993 generally to supply industry with control equipment for factory automation.

AVA entered the mobile industry as a systems integrator to IFM Electronic Ltd which is a market leader in the design and supply of CAN BUS equipment, producing a product which is very robust and of modular design, flexible and, most important, reliable. Our con tinued partnership in this field is a credit to both ompanies. The experiences range from a simple hardwire installation to a full CAN BUS solution, with quick connect solutions for speed of in stallation and reduction in field downtime if damage occurs. Pre-wired systems can also be accommodated. Due to its involvement from the early days of CAN BUS systems, AVA, a major supplier to refuse vehicles, and trailers and a manufacturer for the UK’s leading supplier of radar reversing systems, has always been an industry leader. Training, whether in-house or with equipment suppliers, is of key importance because of the ever changing progression of the vehicle industry but AVA is equally committed to quality and customer service.

With the current team of six, it has, since then, established an enviable reputation and amount of expertise in helping companies achieve their goals though automation, with orders, many of which are repeat business, coming from across the UK. A specialist designer and manufacturer of control systems, AVA can devise, install and commission a system for factory machinery, specifically tailored to the customer’s needs. These customers are from such industries as food and beverage, timber and board handling, and heavy engineering,for which it has supplied control systems ranging from wall-mounted control panels to suites of cubicles. The company also works for the mobile industry, building CAN BUS control systems for add-on equipment to ‘machines on wheels’ such as rail equipment, lorries, lifts and diggers. A CAN BUS system connects plant sensors and actuators without further external wiring, and then to local micro

COMPONENTS & SYSTEMS FOR INDUSTRIAL AUTOMATION

TEL: 0116 284 9900 24

WWW.OEM.CO.UK

Right from the start of a project, liaison with the client is constant and using, recognised standard parts, AVA’s experts will build a solution that is suitable for the application. AVA is a registered ISO9001 company but the fact that it maintains a continuation of work with various companies is a further badge of honour, underlining the quality of its output, to which much attention is paid. Every single item the business completes is put through rigorous quality tests on bespoke test rigs before it leaves the premises.

For further information about Arrow Valley Automation Ltd, visit www.avaltd.co.uk. To make an enquiry, telephone 01432 273580 or e-mail General@avaltd.co.uk


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CHARLESC ATERING

SHOCKED Charles Equipment Design MD Mariana Zafiri knew just which company the restaurant in which she was dining should have called when its fridges went down for four days - her own. “I gave the manager my card and said if he’d rung us, we would have had an engineer there within half an hour,” remembers Mariana who’d discovered the venue’s plight after enquiring why only half the menu was available.

“It was insane,” she recalls, describing how the restaurant had to rely on engineers to be available to travel from London to fix the stricken equipment. Mariana and her team, based in Erdingrton, supply new and used catering equipment and are keenly aware just how critical the situation when something fails. “It could be a business at stake,” she explains. “If a fish and chip shop frying range goes down on a Friday tea time, I know of some companies who can only come the next working day which would be Monday, whereas we’d be there on the Friday night - we wouldn’t leave them.” Of course, Charles Equipment Design Ltd sets out to supply the very best new and second-hand equipment and is proud to report that breakdowns are seldom suffered by its customers. “Most people come to us because the quality of our products is really, really good,” reports Mariana. “For us it’s all about the aftercare: we offer a three-month warranty, have a really good service and our back-up is second to none. “If anyone breaks down or has problems we’ll try to send and engineer within an hour. We’ll never leave anybody closed overnight and will always try to lend them something to get them out of a mess.” A family-run company, Charles Equipment Design stocks commercial catering equipment for fish and chips shops, bars, restaurants and small hotels at its massive showroom and warehouse which stretch for half a mile along Tyburn Road.

New machinery is readily available and also B Grade - the catering equipment equivalent of china shop seconds - as well as the second hand pieces which are flying out of the building. All the best brands are featured and, in the event of any problem, the team of highly skilled experts are ready to attend, no matter where the customer is - and they come from not only the Midlands but Wales, Bristol, Northampton and Liverpool. However, Charles Equipment Design doesn’t just provide the furnishing for a professional kitchen - it can provide the entire facility through its consultancy and planning division. Be it a pizza or fish and chip shop, or a restaurant, the company, supported by a network of trusted sub contractors, can ensure an empty space becomes a fully functioning catering facility, even being able to manufacturer stainless steel counters and the like in its own workshop. “Basically you can give us the key to an empty shop and we will return it to you with everything done,” smiles Mariana. Having just launched a massive website, www.caterdirectory.co.uk, covering all things catering, including equipment purchase and sales, a directory of engineers and suppliers, and opportunities for catering businesses to advertise, it’s just another way Charles Equipment Design Ltd plans to continue improving its services - those that have put the customer first for the last 40 years and show every sign of continuing for the next.

For further information telephone 0121 326 0200

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4590 2pgs:Carford Group 29/09/2011 13:01 Page 26

Quinn Tools Group Tomorrow’s world of Service TODAY

He established the company, based in Aston, Birmingham, in 1981, initially as a tool maker’s before becoming a tool merchant.

THREE decades have gone by since Jim Quinn established Quinn Tools Group and in that time he has gone on to steer the company to become an established part of the region’s industrial landscape. When businesses have been successfully trading for this length of time, it’s fair to say that they will have been through quite a few economic ups and downs - and Quinn Tools Group is certainly no exception - but Jim is proud of the fact that: “We’re still here.” There are many reasons the group has ploughed a steady, successful furrow over the years, not least because of the quality of its service and the price competitiveness of its products, but Jim is clear that his members of staff have also played a key role.

In that time the world has seen the arrival of the internet, online purchasing and the increased importance of global markets and, by continuing to adapt and move with change, adopting and embracing every new innovation, the ever flexible Quinn Tools Group has successfully continued to serve and advise customers across the West Midlands. Today it provides cutting tools and consumables and is the agent for many of the top brands. It is also a member of the Troy buying group and the resulting partnership with the multi-billion euro engineering consumable organisation has enabled Quinn Tools Group to, literally, be able to provide hundreds of thousands of different products at the most competitive prices.

“We’re a family business but it’s been real teamwork with a good staff who are a real asset - hardworking and loyal,” he states.

“If you have been looking for an engineering consumable provider, we may well be the answer you are looking for,” says Jim.

We W e ar are re pleased to su support uppor t Quinn T Tools o ools Group, a leading l distributor distribut tor of Guhring products p Castle Bromwich B Business Park Tel: T el: +44(0)1217495544 +44(0)121749554 44

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Tameside Tameside Drive

Fax: +44(0)1217767224 +44(0)121776 67224

Birmingham Birmin ngham

B35 7AG

E-mail: info@guhring.co.uk info@gu uhring.co.uk

www.guhring.co.uk www .guhrin ng.co.uk


4590 2pgs:Carford Group 29/09/2011 13:01 Page 27

“Quinn Tools Group can offer you a level of service of the highest standard with competitive prices across the whole of our product range.” Anyone who has queries about a particular item or needs help in sourcing a particular piece will find that there’s also a plenty assistance available at the head office in Wainwright Street, thanks to Quinn Tools Group’s experienced sales engineers who are on hand to advise on the best possible products and solutions for the job. “Should you wish to utilise our services or you have any queries regarding our services, please do not hesitate to contact us,” says Jim. “We guarantee our quality of service and our rates are competitive.”

For further information about Quinn Tools Group, or to make an online enquiry, please visit www.quinntoolsgroup.co.uk Alternatively, telephone 0121 328 4606.

Troy Tro T roy ((UK) (UK) Ltd td d would would like like tto congratulate cong ccongr n ra a at atul t l tul Q Quinn Qu uinn i n Tools in To T o sG Group roup on n th their h ir 30 30 years y yee and an nd n d th tthank h hank ank them an em for ffor their t th suppor support port off tth the h Troy he T y Group. G

Vis EM it us HallO Hanant 3 St ove and r B0

Sutton Tools congratulates Quinn Tools ools on reaching 30 years in business ness — providing High Quality Cutting Tools to their Discerning Customers in and around Birmingham. Contact Sutton Tools to let us demonstrate our value +31 1322 01480 suttontools.eu@sutton.com.au 100% Australian Owned www.sutton.com.au

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Troy T r y (UK ro (UK) K) Limit L Limited m ed mit d Roundswell Ro R oun oundsw unds d ell ell Bu B Busine Business u ess sss P Park, ark, Bar ar Barnstaple, nstaple taaple ple, D evvon o EX3 EX31 3TU Devon info@troynet.co.uk 01271 info@tr o oynet o@ y .cco.uk u | 012 uk 0 71 313513 | 01271 313515 313 31351 351 3

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4632:Industrial Supply 29/09/2011 13:14 Page 28

THROUHOUT the darkest days of the recession, as businesses folded and headcounts were slashed, MSC/J&L Industrial Supply stood out as a beacon. As companies struggled to survive, the metalworking tooling supplier was actually experiencing significant growth in sales. Based in Wednesbury, it has stayed firm amid the swirling economic gloom, not even making a single redundancy. It’s a feat of which everyone is extremely proud, for it’s not as if MSC/J&L Industrial Supply remained untouched by the downturn managing director Paul Gill acknowledges that trading conditions have, indeed, been difficult. But the secrets behind its success have been its emphasis on customer service and good relationships and the support of all its employees - or associates as the company likes to call them. “Associates have supported each other through the recession, during which some were re-deployed to become more productive,” says Paul. “The ability to have come through without any headcount reductions, and having such well known competitors as neighbours, portrays a company that sees the importance of meeting customer needs through on-going customer service.” Put simply, MSC/J&L, which is BSI accredited and has Investor In People status, aspires to be the metalworking market's first choice for tooling and related supplies - but it’s more than just a tooling supplier. Its renowned catalogue - The Big Book, now in its 10th edition, contains more than 85,000 products and, in the rare instance that a required item is still not listed, the expert product sourcing team can spring into action to locate any non-stocked products.

Quote “811BOOK” when calling to order your FREE catalogue today! • Choose from 18 product sections with over 85,000 products. • To order your FREE Catalogue call 0800 66 33 55 or email: sales@mscjlindustrial.co.uk

98% of our customers would recommend us!

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Wayne Golessa with his warehouse team, part of the 200 strong MSC / J&L family

And, even with the huge range of equipment covered, MSC/J&L is so confident in its stocking levels that it promises to give £50 back to customers who order items out of stock from its monthly advantage. For those daunted by the sheer range available, there’s a wealth of knowledgeable and helpful customer service representatives trained to help clients make the right products for the job required and free expert technical support from qualified engineers is also available over the phone or face to face. With nationwide next-day delivery plus an expert field sales team backed by years of industry experience and a dedicated accounts team providing a tailored programme for medium and large sized manufacturers, it all adds up to just what the client ordered. “Our UK customer service team is easy to do business with and believes in a ‘right first time’ philosophy,” says Paul. “This allows our customers to have an experience above and beyond their expectations. Customer relationships, coupled with value added service, is always key to MSC/J&L. Our mission statement is to be the best industrial distributor in the world as measured by associates, customers, owners and suppliers.” The phone ordering line, 0800 66 33 55 or 0121 505 9500, is open Monday to Thursday, from 8am-6pm, Friday, 8am-5.30pm and Saturday, 8am-noon.

To order online, order copies of The Big Book or to find out more about the company, its products and services, go to www.mscjlindustrial.co.uk.


4621 advertorial 1pg:Layout 1 29/09/2011 13:19 Page 29

smart security systems workmanship and service because of the extensive accreditation it has from leading bodies within the industry. WHEN it comes to protecting people and property, Zicam Security Systems provides a level of surveillance and detection that is in a class of its own. The Dudley business has been providing state-of-the-art systems across the country for the last 16 years, offering protection at such a level that it has ensured the long-term loyalty of the many clients who enjoy the peace of mind that comes with it. “We have gone from strength to strength and are now the UK’s largest installer of monitoring CCTV systems which give clients remote access to their sites,” says managing director Milan Mazic. “They are unique, being designed to secure property and assets and save money in the present climate. All our solutions are bespoke, whether completely integrated security systems or single alarms and can include 24/7 monitoring for total peace of mind.” Providing solutions for executive homes and business premises, Zicam Security Systems numbers a long list of blue chip companies among its customer base, including DHL, Selco, Unipart, Tesco and Carillion. It is also working with public sector organisations where security is critical, such as in prisons, hospitals, schools and magistrates courts. “Our knowledge and experience means we can offer the ultimate in protection,” says Milan. “Our continuous in-house training programs ensure that the design and installation techniques of our surveyors and engineers keep pace with advanced technology.” Constantly evolving to meet the ever-changing needs of the global security market, Zicam Security Systems supplies, installs and commissions bespoke camera systems to suit all applications and bring piece of mind to the customer at a cost-effective rate.

The list includes membership of the British Standards Institution, the Construction Industry Accredited Performance Scheme, Constructionline - national online database, and UK's largest register for pre-qualified contractors and consultants - and the National Security Inspectorate, the specialist approvals and certification body that inspects companies providing home and business security and fire safety services. Furthermore, Zicam Security Services also holds the ISO 9001:2000 accreditation. “Being independent means our manufacturing partners ensure we have a commercial advantage to pass on to clients year on year,” Milan says.

To find out more about Zicam’s services and how it continues to redefine the meaning of security, visit www.zicam-security.co.uk, telephone 01384 344999 or email info@zicam-security.co.uk

smart security systems

We provide a level of surveillance and detection that is in a class of its own, providing state-of-the-art systems across the country for the last 16 years

Services include 24-hour alarm monitoring, commercial and domestic intruder alarm system design, installation and maintenance, CCTV design - Zicam has been at the forefront for more than 16 years and works closely with the world’s leading camera manufacturers - access control design and installation and video monitored security. All systems are pre-built prior to installation. “Attention to detail is the difference between a good job and a great one,” Milan points out. However, it’s not just about equipment - the company also works with manned guarding partners in the integrated design of CCTV and physical guarding as part of its response to demand for integration and increased security with key holding and response to site intrusion all part of the offering. No matter what security solution customers are seeking from Zicam, they know they’re getting the very best in terms of

telephone 01384 344999 email info@zicam-security.co.uk

www.zicam-security.co.uk 29


4666 2pgs:Carford Group 29/09/2011 13:36 Page 30

WHEN impersonal call centres and computer-driven schedules are the insurance company norm, Bausor Hall Associates is proud to offer the personal, friendly touch. It may be the age of impersonal advice - but not for those who call upon the expert services of this small, caring insurance brokers, which understands the importance of looking after every individual. “Customer service is our absolute priority,” insists Brian Hall, who with David Griffith, is a director of the Coventry company specialising in SMEs. Committed to high quality service the company works hard to maintain those high standards which clients would expect from a professional firm with qualified directors and staff. “There was a time, not so long ago, when all insurance companies or intermediaries visited their customers,” Brian says. “This type of service is vanishing, but it doesn’t have to be like that. Our customers are more like friends and we are always pleased to visit them.” Committed to delivering a service which complies with the stringent controls of all regulatory codes of practice, and offering exceptional value for money, Brian and David are proud of their company’s reputation. Originally named after founder John Mayer, it launched 35 years ago as a mortgage brokerage. Over time the emphasis changed and it became a general insurance broker specialising in commercial insurances.

Outwardly, though, Bausor Hall Associates will retain that local, individual feel. “People do like the personal touch, and we are recommended to other potential clients who are getting fed up with the impersonal approach,” Brian points out. “We’re not dinosaurs, of course, we are fully conversant with all the latest industry and technical developments - visit our website at www.bausorhall.com - but there isn’t such a thing as a ‘one policy fits all’ and, especially with our commercial clients, they don’t really fit into the boxes into which many large insurance companies like to put them.” He explains: “These days, clauses or warranties can be put in the small print in policies which restrict cover and many clients cannot comply with these or even know they exist. “We negotiate to get them amended to suit those clients individual needs. This is where expertise, awareness of the sector and the kind of products that are out there comes in.”

Based today in the Mercia Business Village on the Westwood Business Park, it became Bausor Hall in 1985 and a limited company in 2003. Brian, who joined in 1982, has been a director since 1984 and David joined as a director in 1990. Both of them bring decades of experience to the extensive expertise of a five-strong team which is firmly committed to individual contact and remaining a bastion for providing independent, local and impartial service. That’s recently been boosted even further by national insurance facilitator Ataraxia taking a stake in the business, thus ensuring long-term stability and increased buying power with exclusive rates that can be passed on to customers.

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Proudly Supporting Bausor Hall Associates Ltd


4666 2pgs:Carford Group 29/09/2011 13:36 Page 31

So while the rise of the call centre may be the big insurance business way of doing things, Brian, David and their Bausor Hall Associates colleagues plan to continue working in the way that has already brought more than three decades of sustained success. “We’re always looking for the small to medium sized type of commercial risk – SME, working with commercial family-owned type businesses which are similar to us and have a similar ethos,” adds Brian. Small really is beautiful.

For further information, visit the website www.bausorhall.com or telephone 02476 856930 for a quote

Proud To Support... Bausor Hall Associates Ltd

Brian Hall & David Griffith - Directors

Clifford House 38/44 Binley Road Coventry CV3 1JA Tel: 44 (0) 24 7625 8621 Fax: 44 (0) 24 7625 5544 Email: enquiries@mccranors.co.uk www.mccranors.co.uk

Visit our website or Telford showroom where you will find everything for the office...

www.chrisbeon.co.uk

Congratulating Bausor Hall on their anniversary & continued success

Units B2 & B3, Stafford Park 4, Telford, TF3 3BA T:01952 292606 31


4679 full pg advert:Layout 1 29/09/2011 13:50 Page 32

Beazley congratulates Brian, Dave and all the staff at Bausor Hall on the fantastic achievement of over 35 successful years in business. About Beazley Beazley plc (BEZ.L), is the parent company of specialist insurance businesses with operations in Europe, the US, Asia and Australia. Beazley manages five Lloyd’s syndicates and, in 2010, underwrote gross premiums worldwide of $1,741.6 million. All Lloyd’s syndicates are rated A by A.M. Best. Beazley’s global business is transacted through six divisions: life, accident and health; marine; political risks and contingency; property; reinsurance; and specialty lines. This diversity of Beazley’s portfolio and the expertise of the group’s underwriters have supported an unbroken 24 year record of profitability. Beazley Marine We participate in the insurance of approximately 13.5% of the world’s ocean-going tonnage and are the prominent leader of voyage and tow business in the London market. We insure 35% of the top 200 oil and gas companies in the world and are leaders in many developing areas of risk, insuring nearly every offshore wind farm in UK waters so far.

www.beazley.com/marine

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4456:Strelley Systems 29/09/2011 14:22 Page 33

Strelley Systems Ltd BUSINESSES that are going places know just where to look when it comes to establishing impressive premises. Those in the Nottinghamshire area turn to Strelley Systems Ltd, which specialises in offering high quality, fully-managed office space for start-ups and growing businesses.

ensures flexibility is key; if a company grows, contracts or needs a different spacial arrangement, a move between rooms without penalty is possible, retaining the address and phone numbers. As befits its location, Strelley Hall is first choice for many company conferences and meetings and here, Strelley Systems offers the full complement of services to ensure the events’ success. The hall has rooms on a full or half day basis and hire includes a projector and screen, white boards and, subject to availability, a beamer and video player. Available extras include photocopying and stationery, location maps, telephone calls and video conferencing while Strelley Systems Ltd can provide high-quality catering ranging from a buffet lunch to an evening banquet.

Flexible terms are available at all of the three centres which make up the company’s portfolio and represent a combination of rich, elegant architectural heritage and history and modernised executive buildings at the heart of busy business communities. Strelley Systems Ltd itself is based at one of the centres, Strelley Hall, about four miles north west of Nottingham, and it also handles Mansfield Business Centre and the Dukeries Business Centre, in Worksop.

In Mansfield Strelley Systems’ customers enjoy superb premises of a different kind at its centre which is just a short walk from the busy market place. Built in the 1930s the fully refurbished building now comprises 15,000 sq ft of exclusive offices with on-site car parking.

For those who spend much of their time on the road or work from home, help is available as virtual office space is available at all three centres, enabling tenants to use any one of the receptions as their own reception and for vital message-taking services. There’s even more support for those just starting up Strelley Systems works closely with a number of business support organisations in the area to provide vital assistance to fledgling companies both before and after operations commence.

Four floors, incorporate single and multiple room suites and every one is equipped with first-class facilities for data and communications, modern lighting, fittings and decoration.

Those who choose to locate at Strelley Hall find themselves in the unique period building, with 13th century origins and surrounded by stunning parkland. Modified substantially in the 18th and 19th centuries, today it is home to a variety of companies and a popular venue for meetings and conferences, weddings and celebrations.

The same applies to the Dukeries Business Centre, half a mile from Worksop town centre, which comprises two buildings: one extensively modernised to accommodate 14,000 sq ft of office space over three floors, the other newly built and providing state-of-the-art facilities incorporating high quality environmentally-friendly working conditions.

Here, Strelley Systems’ fully serviced accommodation includes: business rates, water, electricity and heating, interior and exterior cleaning, security, buildings insurance, computer and the sorting of incoming and outgoing post. And, ever aware of how the demands of business can change, Strelley Systems

For further details about the full range of services and facilities available at all of Strelley Systems Ltd’s centres, visit www.strelley.com, telephone 0115 9061200 or email info@strelley.com

CENTRAL UTILITY SERVICES INDEPENDANT ENERGY ANALYSTS & BROKERS

Having helped Strelley Systems reduce their gas and electricity charges for the last 6 Years, we are very pleased to be associated with their continued success.

TELEPHONE: 01827 311211 FAX: 01827 311210

E-MAIL: admin@centralutility.co.uk

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4643:Lichfield ARC 29/09/2011 14:58 Page 34

FAUN

A MULTI-MILLION pound deal combined with a major acquisition and merger mean leading European and UK-based refuse collection vehicle (RCV) manufacturer FAUN Zoeller (UK) Limited is rising out of the recession in a big way.

“In novation and new products are a huge part of our targeted growth and, together with the changes we have made, will undoubtedly place us in a better position both in terms of our market share and financial performance.”

Recent weeks saw the company announce its UK merger with Zoeller Waste Systems and acquisition of OTTO Lifts, alongside the news that its Support Division had also secured a seven-year agreement with Kier Street Services, worth just under £2 million.

FAUN Zoeller (UK) Limited is a name synonymous with the manufacture and supply of high quality, high Chief Executive Simon Hyde specification bodies, lifting devices and road sweepers to the private and public sectors w ithin the waste industry.Its site at Redditch, employing 54 people, is one of 13 across the country, including its HQ in Llangefni, Wales, and it is part of the Kirchoff Group, which has manufacturing facilities across Germany, France, Poland, Hungary, Switzerland, Ireland and America.

Now known as FAUN-Zoeller (UK) Limited, the exciting developments have enabled it to become a ‘one-stop shop’, providing a full service to customers throughout the lifecycle of its RCVs and lift systems, from initial purchase to ongoing repairs. Chief Executive Simon Hyde acknowledges that recent trading times have been difficult, but has wel comed the new developments, saying: “I am thrilled and delighted that not only have FAUN and Zoeller joined forces but that we also now have the product range and status of the OTTO brand, which is excellent news,” “In what has to be described as difficult trading conditions it is imperative that we focus on strengths and consolidate for when the market recovers to normal levels and it has been refreshi ng to have shareholders prepared to invest heavily in product, people and infrastructure through difficult times. “The new business brings together the knowledge and skills of three of the European RCV market’s leading firms and we are now in an ideal position to strengthen our expanding service arm and increase our new RCV sales to private sector contractors operating in the growing outsource sector.

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ZOELLER

“We take the medium to long-term view with our expectations and investments, so that we make the right decisions, rather than concentrating on short term profitability,” says Simon.


4643:Lichfield ARC 29/09/2011 14:58 Page 35

At the heart of it all is the quality of service and the strong relationship that is built with clients, who include all of the UK’s local authorities and the majority of the private waste companies.

It’s not just the staff that receive training, however. FAUN Zoeller (UK) Limited provides training to help clients on all aspects of the operation and maintenance of its products.

This is underlined by a host of standards and safety awards for individual centres plus its overall ISO9001 and CHAS Accreditation, its Investors In people status and membership of APSE (Association for Pu blic Service Excellence).

“We believe in our products and want customers to get the best out of them,” says Simon.

Further quality control procedures include constant product improvement and regular staff training that incorporates sponsorship of apprentices.

For further information visit www.faun-zoeller.co.uk, telephone 01527 594700.

ON-BOARD WEIGHING SYSTEMS FOR WASTE AND REFUSE VEHICLES PM Onboard, suppliers of on-board weighing and overload protection systems for waste and refuse vehicles, would like to wish FAUN-Zoeller every success for the future.

PM Onboard’s versatile on-board weighing systems provide continuous and precise weight information for payload control and operational efficiency. Packed with benefits as standard, these durable systems are designed for high accuracy in rugged environments.

PM ONBOARD For more information, please contact

+44 (0)1274 771177 or obw.eur@vishaypg.com

VPG On-Board Weighing A Divison of Vishay Precision Group

www.obwvpg.com

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4634 2pg advertorial:Layout 1 29/09/2011 15:13 Page 36

PALLETLINE – THE BIRMINGHAM-BASED LOGISTICS INNOVATOR FOCUSED ON GROWTH

with total distribution solutions on an ‘as required’ basis, reducing cost and improving efficiency whilst retaining the highest standards of quality and performance.

With the price of fuel pushing distribution costs ever higher, many companies in the UK and Europe are now looking closely at their logistics requirements with a view to rationalising systems and fleets.

Palletline’s continued success has been facilitated by a forward-looking management team in Birmingham, who have consistently demonstrated the ability to identify changing trends and requirements in the distribution market, investing to meet these new challenges.

However, with delivery performance so closely linked to customer service and levels of customer satisfaction, simply moving the goods is not enough. It is imperative for companies to maintain the highest standards in order to meet market expectations, and many are now looking at different options to improve performance and profitability. Birmingham-based palletised distribution specialist Palletline was originally established two decades ago, pioneering the concept of a nationwide network of independent hauliers working together to deliver reliable and cost-effective transport solutions for commerce and industry across the UK. At the time, this system of palletised distribution was a completely revolutionary idea. Today, it is an integral and necessary element of the national distribution solution, used to distribute goods as diverse as foodstuffs, electronics and engineering components. There is no coincidence behind the fact that Palletline has always based its central hub and operating headquarters in Birmingham. At the heart of the nation’s motorway network, the region provides the perfect central location for a business that reaches out to every corner of the UK, providing next-day delivery and associated services to literally thousands of companies every day of the week. In 2008, Palletline moved to its current location next door to Birmingham International Airport, investing £20M in the 15 acre site to implement new procedures which revolutionised the operational model to deliver unparalleled levels of quality, performance and safety, coupled with technological advancements to meet developing customer expectations. Developing this facility has opened a number of new doors for Palletline. 2010 saw the introduction of the company’s innovative ‘City 24’ congestion-busting consolidation and delivery solution for urban areas of the UK. Early this year, Palletline launched its new European collection and delivery service, distributing goods across 30 countries and providing the same high levels of quality, reliability and freight transparency that characterise the UK service. The strength of the Palletline network also lies in its diversity. As a group of independent distribution specialists, Palletline’s member companies across the UK offer a wide range of logistics services alongside the pallet load business, ranging from full and part load deliveries through to warehousing, container breakbulk, pick and pack and onward distribution. As a result, under the Palletline banner these companies can provide businesses

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As a result, Palletline operates with market leading IT systems to provide advanced track and trace capabilities for total freight transparency as well as online job entry and sophisticated freight scanning to assess condition of goods. Backed up by digital signature capture at point of delivery and online proof of delivery, Palletline is helping customers to increase efficiency and achieve rapid invoicing for improved cash flow. Today, Palletline and its member companies offer businesses in the UK a comprehensive and reliable solution for cost-effective distribution, with a flexible product and service offering tailor made to suit individual customer requirements, wherever their location. Commenting for the company, Managing Director Kevin Buchanan is clear about his vision for the future of the organisation. “We remain committed to driving up the standards in palletised distribution,” he stated. “Our immediate plans focus on controlled growth, with the emphasis on delivering the highest standards of quality through efficiency and innovation.”

The Palletline Centre, Starley Way Birmingham, B37 7HB UK: 0121-767-6870 Outside the UK: +44 121-767-6870 Fax: 0121-782-8682


4634 2pg advertorial:Layout 1 29/09/2011 15:13 Page 37

OUR BUSINESS IS YOUR BUSINESS From clothing to foodstuffs and from electronics to engineering components, Palletline has been providing British industry and commerce with reliable and cost-effective palletised distribution services for two decades – using industry leading technology to achieve a vital competitive edge for our customers. Our range of services includes: s.EXTDAYDELIVERYACROSSTHE5+ sHOURECONOMYOPTIONS s4IMEDDELIVERIES s%UROPEANDISTRIBUTION s4RACKANDTRACE s/N LINE0ROOFOF$ELIVERY s$IGITAL3IGNATURE#APTURE

n io t u ib r t is D d e is t lle a P g in iv r D le p o e P The

www.palletline.com 37


4425 Applegate Advertorial New:Layout 1 29/09/2011 15:15 Page 38

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4394:Armstrong Bell 29/09/2011 15:17 Page 39

The business philosophy has been proved right, Armstrong Bell has grown in its 10 year history, taken on more staff, and moved from its start-up sites in the Midlands, London and Southampton to its modern facilities near Bromsgrove 4 years ago. Despite the tough economic climate the company has attracted a steady stream of new clients, who have been drawn to Armstrong Bell through recommendations and referrals from their many satisfied customers, from every size and type of business. To recognise the support from their customers both old and new, and to thank their clients face to face, the company celebrated their tenth anniversary in March by holding an open day, which was very well attended. This is a different telecoms company; they describe themselves as “The good Guys�. From your initial contact with the company you will notice the refreshing difference and be able to relax, secure in the knowledge of receiving straightforward, honest advice from a highly experienced telecommunications provider. Armstrong Bell will carry out an on-site survey to assess your requirements - this service is free to local enquirers - they will then present you with their recommendations and a cost analysis. Should Armstrong Bell determine that your existing hardware is adequate for your needs, they will say so. Armstrong Bell is not a pushy sales oriented company. There is no pressure to sign a binding 3 or 5 year contract as is standard in this industry sector, if at any time you are not happy, you can just switch providers with no redemption charges. It has to be said that despite this “easy get out�, due to the level of service they provide they don’t lose customers.

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On installation, Armstrong Bell maintains a high level of customer contact with site visits before and after. The service they offer is outstanding; they deliver consistently high standards and a bespoke service to every customer, never leaving a job unfinished and always contactable by telephone, even outside normal business hours. Choosing a new telecommunications system can be daunting, but speak to those friendly helpful folk at Armstrong Bell, with their more than 20 years experience, they will guide you through every step of the process and ensure that the systems you install will be right for your company now, and able to cater for your predicated growth later. The company give the same level of personal care and attention to all their clients, large and small, believing that helping smaller companies in the right way will lead to a better future and growth for all concerned.

For more information visit their web site at www.armstrongbell.co.uk or telephone on 0121 275 1980. Armstrong Bell Ltd, Greenbox, Westonhall Road, Stoke Prior, Bromsgrove, Worcestershire B60 4AL



William Copley had an “Obama moment� ten years ago, when he realised that “yes he could!� He could set up his own company, he could provide a better, more customer focussed service than the large telecoms companies out there with their restrictive contracts; put simply he could do it better! Will has extensive experience on the engineering side of this dynamic industry, but felt that the interface between users and providers fell down in the areas of ongoing customer contact.

We are proud to be working with Armstrong Bell and to have shared in their first decade of success in Data and Voice Communications James Palmer CEO - Nine Telecom Group

www.armstrongbell.co.uk

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4299 Acorn Printing 1pg:Layout 1 29/09/2011 16:10 Page 40

CUSTOMERS don’t come much bigger than the President of the United States - but he’s just at the head of Acorn Printing Services Ltd’s impressive client list. Bill Clinton’s security team contacted the Coventry company to produce T-shirts bearing the President’s seal for him and his team when they visited the city in 2000. And then there was double toil - but very little trouble when Acorn printed T-shirts for the Royal Shakespeare Company’s current productions of Macbeth and the Merchant of Venice in addition to supplying the staff’s clothing at the public unveiling of its massive facelift. Add to these household name clients the BBC, ITV, the English Cricket Board, Gilbert Rugby, the British Heart Foundation and many others, including any one of more than 200 universities and colleges and you know that, despite its name, Acorn is the mighty oak of the printing services industry.

This focus on specific areas is reflected in the company’s separate websites. At www.acorn-printing.co.uk are clothing and accessories which can be personalised to specific requirements with embroidery and/or printing while www.kustomkitclothing.com is aimed at companies and teams needing corporate or team clothing. Tradesmen wanting tough workwear can go to www.theworkwearshack.co.uk, where there is more than £10 million-worth of stock available online, including major brands at low prices, which can be delivered to the door in 24 hours.

For details about the full range of services from Acorn which now include website production by its own IT company, available to selected clients Telephone: 024 7669 4466 Email: sales@acorn-printing.co.uk or visit one of the websites.

Established in 1984, it supplies personalised clothing for promotional events, corporate ID, health and safety, exhibition and work uniforms as well as direct to clubs, society, schools and councils. Acorn also offers digital, direct to garment and screen printing and, by having its own in-house design team, can devise a logo or a strap line and multi-colour print to ensure the finest bespoke clothing, supported by a full production facility for embroidery - using the latest automated multi-head embroidery machines - and printing on a wide range of branded clothing and workwear. Whether it’s just a few items, or a major branding exercise Acorn will handle it. “We can supply just five individual units right through to a volume print run of 20,000 for major promotional events and ship throughout the UK and Europe,” states managing director Clive Horlor. No matter what the order involves, it will comply with the company’s ethical policy of providing Fairtrade and organic clothing. “We pride ourselves on ensuring that use only suppliers who can trace the manufacturing process and the source of the cotton,” says Clive. “In 2003, due to the issue of child labour, we stopped using those who sourced cotton from Uzbekistan.” Acorn’s ethical approach is also evident on its website where all the clothing produced by companies which help the environment and reduce their carbon footprint, is marked with a green leaf symbol. “Let us leave a planet fit for our children's children to live on. More than 20 friendly staff are based at the manufacturing site on the Charter Avenue Industrial Estate where rigorous training not only ensures the highest quality service and advice is available, but that everyone is up to date with best practice measures. And by making them all specialists in their own area of expertise, Acorn ensures a quality product, at a very competitive price and delivered on time.

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Premier Screen Services Limited 73-74 Lower Dartmouth Street Birmingham B9 4LA

Telephone: 0121 772 7855 • Screen stretching • Chemical & emulsion suppliers • Textile & graphic ink supplier • Glass etching & paste supplies • Stencil service - colour match • Delivery service throughout UK


4212 1pg q7:Layout 1

30/9/11

11:15

Page 41

The first half of 2011 proved to be a busy year in the world of commercial property, with the first six months delivering more activity than we’ve seen at the start of a New Year, for over four years. Whilst the market has still to face and address some difficult times, there is a gentle undercurrent of confidence building up. Many believe that by the time we reach summer 2012, we will be able to look back on the ‘bottom of the commercial property market’ and as such, will have the confidence to move ahead with proposed plans. Certainly we have seen evidence of this, having sold or let over 800,000 sq ft of commercial space within Northamptonshire in the first six months of this year alone! Indeed, Prop-Search was recently awarded best ‘Deal Maker’ in Northamptonshire for 2010/2011 by EGi (the online arm of the Estates Gazette, a national property publication and industry ‘bible’). Whilst the number of leasehold deals completed has far outweighed freehold transactions, the number of properties let or sold gives a clear indication that businesses continue to push for expansion despite difficult economic conditions.

2011 will continue to present challenging trading conditions and growth will continue to be hindered by a combination of the economic climate and poor supply issues. Nevertheless Prop-Search is pleased to report that its market share continues to grow (we have one of the strongest portfolios in the region) and that we have a significant number of development opportunities that will begin to release both new and second hand stock to the market.

Further information can be obtained from prop-search Tel: 01933 223300 or by visiting its website: www.prop-search.com

accountants, tax & business advisors • Experts in SDLT Tax Strategies • Property Tax Strategists • Off Shore Tax Planning • Capital Taxes Mitigation

"Proud To Support Prop-Search" T: 0845 345 7785 E: mark@isis-accountants.co.uk

www.isis-accountants.co.uk

The main issue today is the availability of supply. This scenario is the result of an improvement in certain sectors of the economy through organic growth, whilst the commercial development industry has been brought to its knees. The lack of development during the recession (and the failure of many local authorities to release more land for development) has meant that the only accommodation available to companies looking to expand is through the second hand market releasing suitable buildings – and this has been and remains a very limited market. All deals still remain price sensitive, but there is evidence of a hardening in values and the terms upon which deals are agreed.

Congratulations on all your success to date 15 tudor court, wootton hope drive, northampton NN4 6FF t: 01604 709633 e: adrian@diamond-estates.co.uk

Whittle Jones provide office and industrial space to rent

0121 523 2929

www.whittlejones.com

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4156 2pgs:Tamworth Info 29/09/2011 15:29 Page 42

Tamworth Tourist Information Centre

TAMWORTH has a new Tourist Information Centre, and whether you choose to take a trip back in time or be entertained by the stars of today or the future, Tamworth has it all for the intrepid visitor - and much more. The best of both worlds is combined in this historic town, once the capital of the ancient powerful kingdom of Mercia, which has developed into a vibrant centre for the 21st century. Surrounded by unspoilt countryside Tamworth combines this rural tranquility with its central location, excellent communication links, first-rate leisure facilities and a good range of industrial and commercial sites and premises. Dominating views of the town are the ancient sandstone tower and shell keep of Tamworth Castle, the town’s number one visitor attraction. Promising a brilliant family day out, there is plenty to see and do for visitors who can step back in time and experience life in a medieval castle, explore Tudor and Stuart chambers, grand Victorian reception rooms and the magnificent late Medieval Great Hall. Surrounded by extensive pleasure grounds in the town centre, the castle has been owned by six wealthy and influential families over the centuries and has hosted visits from King Henry II, Edward III, James I, his son Prince Charles and, in 2007, HRH the Prince of Wales. is not Tamworth’s only historic building; visitors can also check out St Editha’s Church, one of the Midlands’ largest and oldest, the 1701 Town Hall and the 1678 Almshouses.

42

However, one of the prime spots is Tamworth Assembly Rooms, which was built in 1887 to commemorate Queen Victoria’s Golden Jubilee, and is still the town’s premier entertainments venue. Over the decades it has hosted many stars and given young talent the opportunity to emulate their idols and its busy programme encompasses drama, dance, music, panto, comedy and variety alongside shows from local groups and community associations.


4156 2pgs:Tamworth Info 29/09/2011 15:29 Page 43

Philip Dix Centre in Corporation Street

More recently it has hosted acts such as Roy Chubby Brown, Jim Davison, Chris and Pui, Domonic Kirwin, Stan Boardman and Jimmy Cricket, Derek Acorah, Eric Knowles and The Searchers to name a few. With its excellent shopping facilities, restaurants and links to some of the country’s most popular attractions, such as Drayton Manor Theme Park, West Midlands Safari Park and Twycross Zoo, it’s no wonder visitors flock to this busy Staffordshire town. Tamworth recognises all it has to offer and wants to help make visitors’ experience a memorable one. The Gold award-winning Heart of England Excellence Tamworth Tourist Information Centre is proud to showcase Tamworth and the surrounding areas. Tamworth Borough Council has recently moved its TIC to a larger venue at the Philip Dix Centre in Corporation Street and, here, staff can advise on where to stay, eat or visit and provide maps of the area. On sale are tickets for Assembly Rooms events plus many other services and attractions such as National Express, day trips and discounted theme park tickets.

Tamworth Castle

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Visitors looking for mementoes of their trip can browse the extensive range of souvenirs, maps and books along with locally produced crystal jewellery, hand-made glassware, biscuits, confectionery and paintings and books from local artists and authors. Whatever you need, be it a cosy retreat or a central base for touring or business, you'll find a warm welcome and the very best hospitality in Tamworth and district.

Tamworth Tourist Information Centre is open Monday to Friday, 9am to 7pm, Saturday, 9am to 5pm. Visit www.visittamworth.co.uk, telephone 01827 709581 or email tic@tamworth.gov.uk

Visit our BIGGER AND BETTER • Promotion of Tamworth, its history, events and attractions • Fantastic new range of items sold • Tickets available for Tamworth Assembly Rooms and Tamworth Castle events

www.visittamworth.co.uk

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Tel: 01827 709618

Philip Dix Centre, Corporation Street, Tamworth, Staffordshire, B79 7DN

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4167:OpenSpace 29/09/2011 15:37 Page 44

PROPERTY fit-out and refurbishment specialist Openspace Design and Build Ltd has brought its head office to Birmingham - but that’s not the only thing about this business that’s on the move.

• Industrial - bringing integrated solutions to projects of all sizes and complexity, such as fast track assignments, churn and restack, geographical roll-out programmes or small follow-on works from major schemes.

Its arrival at 4 Temple Row has created a wealth of interest in its services for construction professionals, owners and suppliers and the company is also bracing itself to handle even more business when it opens a new office in London later this year.

• Office fit-out and refurbishment.

And it’s also actively looking for further premises within the West Midlands, to meet the more local demand. “We are looking to build on our reputation,” declares operations manager Dave Morgan. “We have extensive experience across a number of industry sectors, we are a professional, experienced and talented design and fit-out team that is focused upon clients’ needs and we have just launched a new brochure and website. “We have been busy promoting the company, receiving a positive response by way of both enquiries and orders.” Openspace Design and Build focuses on four areas: • Design and Build - working on projects ranging from £5,000 to £500,000 in value. • Automotive - using its extensive market knowledge and experience, the team creates stunning showrooms, fulfilling the new build, fit-out and refurbishment requirements of some of the motor trade’s best known marques, such as Alfa Romeo, Audi and Lamborghini.

The team is backed by highly skilled sub-contractors, all tried and trusted to work to Openspace Design and Build’s exacting standards. Proud to offer a range of innovative solutions to meet customers’ complete property development and refurbishment requirements, the company offers requirement assessment, survey consultation, design and space planning, site preparation, raised access floors and floor finishes, air conditioning, mechanical and electrical, alarms/cctv, voice and data, ceiling, partitioning and joinery, mezzanine floors, decoration, furniture and blinds and external works. “Our experts analyse your business needs with a view to identifying the most productive use of your new environment,” adds Dave. “We can provide a complete turnkey solution along with a versatile department that can be utilised to develop your scheme and create presentations to support internal approval processes and funding meetings. We ensure that from project conception to build completion we will deliver a return on your investment.”

For further information about Openspace Design and Build Ltd, its projects and services, visit www.openspacedandb.com or telephone 0121 222 2410. Tamworth Tourist Information Centre

44


4665 1pg advertorial:Layout 1 29/09/2011 15:48 Page 45

UNITECH UK

for Building and Construction Materials

Established in Brindley Place last year, it’s the UK office of an organisation which operates in 14 countries, through 40 cities via more than 35 outlets with four specialised factories for steel products (located in different countries to satisfy construction demand). Birmingham was chosen as the head of the UK operation and the gate towards the EU because of its strategic location and industrial history and the company is committed to strengthening its operation here, taking in the Black Country and the Midlands before expanding to take in Manchester and Leeds in the north, and southwards to London and beyond. “Unitech is a robust organisation with the resourcefulness to succeed in difficult times while laying the ground for further success and growth,” says Mr Ghazzawi. “Our reliable services and quality products made us a key supplier for customers far and wide and they rely on our services to help them execute their projects professionally and in a timely approach.” Another bonus for customers, particularly contractors, wholesalers and distributors, is being able to deal with one company capable to supply multiple materials. “This is cost and time effective for the client and more efficient in terms of paperwork and targeted deliverables, this is why Unitech prides itself in its ability to supply a diversity of products under one umbrella.” says Mr Ghazzawi.

CONSTRUCTION work in the UK is getting a powerful boost with the arrival of a new range of tools and accessories. Birmingham-based Unitech UK for Building & Construction Materials is introducing Dynamik power tools to the nation, a brand which is already the equipment of choice for the professionals in the construction industry across the Middle East, and is now developing a network of trusted distributors to ensure their widest availability.

For further information about Unitech UK and the Dynamik range of power tools visit www.unitech-ikk.com and www.dynamiktools.com telephone 0121 698 2181 or Fax 0121 698 21 47 email unitech.uk@ikkgroup.com or dynamik.uk@ikkgroup.com *Subject to Warranty Terms.

“We are targeting both construction and building materials sectors which is one of the reasons why we have recently taken the Construction Commitment Awareness (CCA) training offered by Sandwell Borough Council in order to meet both public and trade sectors’ requirements.” says Amr Ghazzawi, Unitech UK’s director. “Dynamik power tools provide a hard-to-beat performance for professional users, through an innovative technology, manufactured according to the precise needs of users and industrialists,” he adds. “A combination of durability, long working cycle, excellent service, and a one-year full warranty on machines as well as lifetime warranty* have been an added value to the outstanding performance while safety is not compromised. “Dynamik's CE, RoHS, GS and EMC safety markings means the tools are rigorously tested, hence the slogan for the range is 'Built for Trust'. We know these tools, with their advanced technical features, are going to be valuable to a wide range of businesses and desirable to many distributors and wholesalers.”

UNITECH UK

Excited as Unitech is about bringing Dynamik to the UK, the range is only part of its wide range of products and services. A specialist in the supply of a variety of building and construction materials, its products vary from construction steel products, such as cable management systems, construction specialities products, such as electrical wiring management, polyethylene sheets, etc., and architectural and industrial products, such as raised access floors and fire stopping solutions.

for Building and Construction Materials

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4329:ASC 29/09/2011 15:50 Page 46

Rory Davies, Miles Worsfold and Jamie Baker

In a competitive employment market, a recruitment consultancy that is determined to fully understand and appreciate the needs of both job provider and job seeker is one worth its weight in gold. ASC Connections (Group) Ltd has such a reputation for excellence across the UK which is no surprise to many of their existing Clients. With three branches in Birmingham, Coventry and Redditch and 20 years experience of finding the best candidates to fulfil prime vacancies, ASC is Investors in People accredited and regularly deals with many of the region’s largest employers. ASC is planning to open a fourth office in Wolverhampton later this year. “One of the fundamental issues faced by organisations today is the recruitment and retention of staff,” says Managing Director, Neil McNally. ASC has a proven track record of providing temporary, interim and permanent recruitment solutions for a range of specialist market sectors throughout the UK and into Europe. “With it’s highly experienced management team and fully trained consultants, this is an agency that can be trusted to supply a superior service of the highest quality with a dedication to be the best.” Whatever the nature of the vacancy, ASC is able to supply individuals or project teams at every level, specialising in areas such as engineering, manufacturing and technology, finance,

PMS Networks Ltd is a specialist supplier, installer and maintainer of Communications Servers and Telephone Systems We offer a comprehensive range of services including: Supply and Installation of your new/upgraded Alcatel Communications Server and Telephone System Consultancy Cabling and Fibre Optic Installations (Structured Cabling Schemes) Maintenance of your new or existing Alcatel Communications Server and Telephone hone System Maintenance of non-Alcatel Telephone Systems Competitive Line Rental and Call Charge packages

Keith Dodds Nathan France

HR, supply chain, customer services and sales and marketing. All of their consultants have a thorough knowledge of their chosen field. “They understand the intricacies of each job specification which, ultimately, leads to a more successful skills match,” explains Neil. “This specialist knowledge means that ASC can offer advice on those market trends which impact upon salary and benefit structures - factors which ultimately attract the best candidates to your business. We offer a complete service to clients and candidates, bringing a wealth of expertise to each project, from initial contact to conclusion.” Many customers rely on ASC’s expertise to find candidates for permanent roles but even if their requirements are temporary or contract jobs, ASC is dedicated to developing a long-term relationship with every Client. This is borne out by the busy testimonials page on their website, at www.ascconnections.com, which demonstrates that ASC has worked successfully over many years with some of the most prestigious national organisations. Employment hopefuls are also given the best start in their new careers by ASC. The team are dedicated to making sure they work with candidates along every step of the recruitment process. “The building of good relationships between ASC and our candidates is vital in ensuring open communication during a time, when life-changing decisions are made,” says Neil. ASC’s website not only provides a comprehensive guide to the vast range of recruitment services it offers, it also has an easyto-navigate job search facility giving access to its wide-ranging database of vacancies and a host of careers advice.

However, their friendly team also welcomes telephone enquiries and can be reached on: 0121 236 1662 (Birmingham), 01527 60070 (Redditch) and 02476 433441 (Coventry).

User Support User Training

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Fay Kick and Kerry Webster


4431:Netshield 29/09/2011 15:52 Page 47

IT service provider Netshield Ltd may have the world at its fingertips, with distance no object to its ability to take on projects - but it always puts people, wherever they are, first.

a situation which makes us enthused and liberated. It’s all very exciting; there’s so much going on it’s beyond belief.”

The reach may be global but above all else, Netshield sets out to provide a local, personal service, with its expert consultants traveling to wherever the clients may be for that vital face-toface contact.

Currently based at Aldridge, in the West Midlands with a second data centre in the East Midlands, Netshield specialises in the delivery of complete managed and serviced IT services and solutions so critical to modern businesses and yet a highly specialised world beyond the comprehension of many.

Australia, America, Belgium, Czech Republic are all destinations for the team who are due to pack even more suitcases as the company consolidates its expansion across the world by establishing a European HQ in Brussels within the next few months. That in turn, will follow the September launch of Netshield’s third data centre at Birmingham Science Park, in Aston, preparations for which have already seen the appointment of four new people in the last month. “It’s good news in today’s climate,” acknowledges Netshield Commercial Director and co-founder Richard Carty. “In the last few years, the economy hasn’t been the best, but we consolidated what we were doing and we’re now in a position where we are moving forward and growing quite nicely,

TECHNOLOGY INNOVATION SUPPORT

"Congratulations To The Team Over At ASC Connections On Reaching Their 20th Anniversary In Business. We Wish You All Continued Success”

Continuous Business Global Reach

Tel: 0845 603 5552 Email: info@netshield.co.uk www.netshield.co.uk

Richard Carty

“We take the pain out of an organisation’s infrastructure,” smiles Richard. “Our services allow companies, schools, retail or manufacturing organisations to do what they do best, and leave us to keep their IT running as a utility that they know is always there and available. “When people need to refresh and grow and add to their existing infrastructure, acquire other businesses or expand overseas, we’re there to help as well.” Netshield grown steadily since it was launched by Richard and co-director Tony Sterling in 1995 to provide an effective and personalised level of service to other establishments. “A lot of other IT support organisations didn’t focus their care on their clients as much as they should and we felt that developing close business relationships was the way forward for us and their businesses,” he explains. More usually seen as a vital trusted partner or business advisor, Netshield has many UK-based customers who are calling on its experts to work in their operations around the world. And that’s when its emphasis on the human side of things really proves critical. Richard points out: “A lot of what we do can be done remotely from one side of the world to the other, but we’ve always believed that, no matter how technological we get as a company, it’s all about people and relationships. People still like to see our faces on site, they still like consultants to come and talk to them and to understand their business by seeing them face to face. “It’s all about the human relationship and I think it is working with our customers as partners that has been secret to our success rather than as a traditional customer/supplier model.”

For full information about the range of IT services and solutions available from Netshield, go to www.netshield.co.uk. To make an enquiry call: 0845 603 5552 or email: tiffany.leung@netshield.co.uk

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4402:Norton & Townsend 29/09/2011 15:57 Page 48

NORTON & TOWNSEND How to look great: bespoke vs. off the peg

With an array of off-the-peg suits now available on the high street and in supermarkets from as little as £50, many people are starting to question the point of splashing out on expensive made-to- measure and bespoke tailoring. Here, Austen Pickles, owner and managing director of bespoke visiting tailors Norton & Townsend, puts the case forward for why men should still invest in a tailor-made suit. “Low prices always grab the headlines, especially during these tough economic times, but are men really prepared to compromise on quality for a wedding or work suit, when they’re keen to make a good impression. A £50 suit that’s worn twice and then abandoned will always work out more expensive than a well fitting, quality suit that costs £600 and can be worn over and over. "To Norton & Townsend, congratulations on the opening of your new shop, we wish you all the very best in the future. From Bob, Hugh, Richard & everyone at Bateman Ogden."

Tel: 01274 729103 Fax: 01274 720818 Email: sales@batemanogden.co.uk

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918 Wakefield Road, Bradford, West Yorkshire, BD4 7QQ

“Most men look and feel their best in a suit. Quite simply, the better the quality in terms of cloth, construction, fit and style, the better he will look and feel. With limited fabric ranges and colour ways appropriate for bulk production, the high street is rolling out cheap lacklustre designs that will not stand the test of time and can stifle the individuality of British men. “A bespoke tailor, on the other hand, has access to thousands of fabrics that are made by the finest mills in the world predominantly British and Italian. The measurements that are taken are precise, the patterns are all cut individually and the garments are then sewn by tailors with years of experience using traditional methods - no corners are cut. “A good tailor will also always find out exactly what the client wants and needs, whilst also offering his own experience and advice. He will also take full body figuration observations into account and then craft the suit accordingly. “It’s not just the fit though. Let’s face it, most men hate shopping. They don’t have the time or inclination to trawl the shops trying to find the perfect suit and often become increasingly frustrated when they can’t find jackets or trousers in their size. “However, as we are visiting tailors, we see our clients by appointment at their workplace or home to discuss their requirements and take measurements. So, no crowds, no stress and no time wasting.


4402:Norton & Townsend 29/09/2011 15:57 Page 49

“Another consideration is that not all men are confident when selecting a wardrobe of clothes, which often results in others influencing their decision and the eventual purchase of a suit that is just not up to the job. Beware of the magnetism of the designer label – price does not always equal quality and many designer suits fail to last as long as the fashion trends they portray. “A good tailor prides himself on delivering the highest quality clothing that will look perfect every time it is worn and, ultimately, stand the test of time – all reasons why bespoke will always be better value than off-the-peg.” Norton & Townsend is the only nationwide visiting tailor business in the UK. Established in 1990, it set the standard that many companies have since tried to emulate – a service-led approach to exceptional quality, made to measure tailoring – and employs a dozen experienced visiting tailors who cover the whole of the UK. With over 4,000 luxurious fabrics and hundreds of style combinations to choose from, each Norton & Townsend suit is individually designed, cut and hand crafted to ensure it fits its owner perfectly. Both measurements and body figuration observations are taken into account throughout the fitting process which is undertaken during convenient visits from an experienced tailor. This enables time-poor professionals to be fully fitted for bespoke clothing from the comfort of their own home or office with the minimum of inconvenience.

Norton & Townsend bespoke suits are available in the UK, with prices starting at £495. To find out more about the range of suits available or to arrange a visit from one of its experienced tailors please call 01274 53 11 67. Alternatively, take a look at the website www.nortonandtownsend.co.uk.

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4698:Flip In Hair 29/09/2011 16:00 Page 50

Managing Director D ayle Adam and her ch s ild Pat and Bria ren. Behind her are n, her Mum and Dad.

Award-winning Flip-In Hair®, run by managing director Dayle Adams, officially opened its new premises in Southam in July with a champagne and canapé reception for 50 people, including local business owners, family and employees.

service. Dayle said that staff development was vital to the success of the business, adding: “I feel it’s important to offer staff support and ensure that they fulfil their potential and maintain the business and customer satisfaction standards that Flip-In Hair® needs to continue to thrive.”

Ribbons in the company colours were cut by Dayle and her two children, as a toast was raised to celebrate the Company’s relocation to the large modern offices that will now be their Head Office.

Flip-In Hair® extensions are simple to use, big on building body and adding length but avoid the damage associated with extensions which is why they are becoming a marketplace fixture. They appeal to women of all ages, from those struggling with thinning hair to others who may just want a touch of Cheryl Cole-style celebrity volume.

Since launching Flip-In Hair® Ltd in 2009 they’ve experienced significant business growth with sales throughout both the UK and international markets, and export their damage free human hair extensions through distributors in many countries including Holland, Germany, Denmark, Slovenia and Ireland. Dayle said: “As a result of increased demand from Cyprus, Spain and Portugal, we felt it was necessary to take on larger premises. “We are creating employment for local people and will continue to recruit as the business expands.” The new site is the latest in a string of business development steps Dayle has undertaken to advance Flip-In Hair®. In addition to developing new products, a number of employees are in the process of completing Institute of Leadership and Management Diplomas and NVQs in customer

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Flip-In Hair® consists of an invisible, adjustable wire, attached to real hair, which fits snugly round the front of the head and over the ears to give an instant transformation. Available in three lengths and over 40 standard colours, the extensions' greatest strengths are its no-hassle stability and competitive price, from £90 to £130. It sells through hair and beauty salons in the UK and through a network of international distributors. If you would like more information or to become a stockist please contact Flip-In Hair® Limited.

Tel: 01926 613129 • E-Mail: sales@flipinhair.co.uk Or visit www.flipinhair.co.uk


4741 1pg advertorial:Liberty 29/09/2011 16:22 Page 51

Commission-approved hospitals - but, even as a relatively new organisation, Uplift is already in the process of expanding across the UK. It has more than 20 optometry partners throughout Birmingham and Manchester, but hopes to have 70 clinics across the country by the end of the year and up to 300 by 2013. “We aim to have clinics in every locality and hospital facilities in all major cities., this will, hopefully, mean 70+ surgeons within our organisation, our aim is to be able to provide you with quality specialist care close to your own home.” says Mr Durrani. From consultation to recovery, Uplift prides itself on providing complete continuity for patients whose health and wellbeing are its first priority.

THE eyes may be the window to the soul - as the saying goes - but sometimes they need some expert help to give a perfect view. That’s where the Uplift, the Birmingham-based national network of leading ophthalmic surgeons comes in, providing a range of treatments and procedures from renowned refractive and oculoplastic surgeons and optometrists. “We help people achieve better vision, a life without glasses or perhaps the appearance they’ve always wanted,” explains Uplift founder Omar Durrani, who is also consultant oculoplastic surgeon at the Birmingham and Midland Eye Centre and an honorary senior lecturer at Birmingham University. “Our patients say they feel younger and have more confidence after our procedures.” Mr Durrani leads a team of UK trained and based consultants whose NHS and private clinical practice is dedicated to managing the eyes and the surrounding area of the face. All are nationally and internationally recognised experts and full members of the British Oculoplastic Surgery Society (BOPSS) or United Kingdom and Ireland Society of Cataract and Refractive Surgeons (UKIRSCS). Uplift also works with leading optometry practices and local NHS accredited consultants, thus helping to ensure t hat the speculation and apprehension surrounding the process of finding the best surgeon for every patient is removed. With a small corporate team based in Edgbaston, surgery is carried out at three hospital sites, in Birmingham, Manchester and London - and all are Care Quality

Treatment starts with the option of a free assessment at one of the network’s participating optometry practices which is nearest to where the patient lives. Suitable candidates are then referred to a carefully selected local Uplift surgeon for a more extensive consultation. “We deliver the highest quality, ethical care and guarantee the most suitable surgeon for each patient's needs,” assures Mr Durrani. Whether patients opt for laser eye surgery, cataract removal, a cosmetic eyelift or mid facelift, they can be comfortable in the knowledge that they are receiving the best treatment from clinical staff, who are all eye care trained, and will benefit from a lifetime care guarantee (*t*c apply). Here is where the eyes definitely have it.

For further information about the range of treatments and services available, visit www.upliftnetwork.com or email info@upliftnetwork.com. To make a telephone enquiry, call 0121 368 0204.

Here is where the eyes definitely have it.

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4594 1pg advertorial:CD Engineering 29/09/2011 16:30 Page 52

Bannatyne’s Health Club boosts Birmingham’s healthy lifestyles AN encounter with TV Dragon Duncan Bannatyne may prove stressful for some entrepreneurs - but the business guru couldn’t offer a friendlier and more inviting welcome to his health clubs. That’s something Birmingham people know well as Bannatyne’s Health Club, in Priory Queensway, has long been known as the perfect venue to unwind after a hard day’s work. Situated in the city centre, it’s part of Duncan’s Bannatyne Group, which includes the UK’s largest independently-owned network of health clubs. More than 180,000 people of all ages and fitness levels have signed up to Bannatyne’s 61 health clubs, which also includes a health club at Brindley Place in the City, to enjoy the state-of-theart facilities, welcoming atmosphere and expert suppo rt. Birmingham is no exception with a large gymnasium featuring the latest in fitness equipment, fitness studios hosting a wide range of classes, a spectacular 18m swimming pool, hydropool, sauna, steam room and soothing wellbeing spa. Members who come to Bannatyne’s to work out or relax, will do so in a comfortable environment thanks to the fully-air conditioned building, which also incorporates high-qu ality male and female changing areas.

Supporting Bannatyne’s holistic approach to health and wellbeing, the Bannatyne Spa offers a range of relaxing and invigorating treatments for men and women inclu ding the Elemis Deep Tissue Massage, manicures and pedicures and the Bannatyne Spray Tan. The Bannatyne Spa also offers a selection of Spa Day Packages such as ‘Relax and Recharge’ and ‘Pure Indulgence’ Bannatyne’s combines health and fitness expertise to offer members support for their healthy lifestyles with specially-designed weight management programmes. Devised to offer Bannatyne members with exper t nutritional advice and support from the club’s professionals, the programmes guide you about the importance of healthy eating and are tailored to the individual requirements of each member. “It doesn’t matter what levels of fitness and experience our members have when they join, they are made to feel welcome at Bannatyne’s where they are put the path to living a healthy lifestyle,” says Mark. Membershi p of Bannatyne’s Health Club in Priory Queensway is available from as little as 97p* per day with no contract (*terms and conditions apply). Bannatyne’s Health Cub is open from 6.30am9.30pm, Mondays to Fridays, and from 10am-5pm on Saturdays and Sundays.

For further information, visit www.bannatyne.co.uk, telephone 0121 236 7789 or email sales.birmingham@bannatyne.co.uk

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nocontract! “Whether members are looking to lose weight, get a bit fitter, tone up or de-stress, Bannatyne’s has the facilities and expertise to help achieve their goals,” says sales manager Mark McKain. “There are a wide range of opportunities at Bannatyne’s to support wellbeing and healthy lifestyles,” he added. “Our gymnasium features the latest beginner-friendly Technogym cardiovascular and resistance equipment, which our fully-trained Fitness Advisors will integrate into members’ personal fitness programme as part of their induction. “ Mark continued, “For those requiring a different kind of motivation, Bannatyne’s offers 58 group exercise classes a week in our studios ranging from Pilates and Yoga to dance-based classes like Salsa and Zumba. Relaxation is a major part of living a healthy lifestyle and many of our members take time to relax in the pool hall enjoying our hydrotherapy spa, sauna and steam room. They also take advantage of the calming and rejuvenating treatments available at the Bannatyne Spa”

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Join Bannatyne’s Birmingham today from 97p per day* and get the summer body you deserve!

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4275:Belle Fleur 29/09/2011 16:35 Page 53

Belle Fleur Every thing in the garden is coming up roses, and lilies, and gerberas, and delphiniums and daisies and, well you get the picture, for Belle Fleur, the boutique florist at the heart of Worcester.

Funeral flowers will be sympathetically and sensitively handled, there are a range of floral tributes available, but why not talk to one of the girls for something a little different? This autumn Sharon is preparing to start a floristry school, teaching individually and in small groups, their qualified florist will provide you with the basic knowledge to make your own arrangements from simple table designs to wedding flowers. They will also be working in close connection with local colleges to provide in house training, therefore enabling students to gain real life experience in the flower shop environment. Any queries regarding this please contact Sharon Lumsden at Belle Fleur, but places are limited and going fast! You can contact Belle Fleur at the shop, by telephone 01905 780503 or by e-mail bellefleur.lumsden@gmail.com Belle Fleur, 71, Lowesmoor, Worcester, WR1 2RS

Sharon Lumsden set up her specialist designer floristry business on the corner of Lowesmoor Wharf in an attractive period building just this year, and already the word is spreading, about this exceptional florist. The design of the showroom is contemporary and has a welcoming, friendly atmosphere, and, unusually for Worcester, there is plenty of parking. Sharon has 20 years of floristry experience and brings a fresh approach and her own distinctive touch to all her flower arrangements and bouquets. Belle Fleur will cater for all types of floristry requirements, be it a dozen beautiful fresh roses, hand tied and with their own water to ensure absolute freshness, to a range of architectural plants for your offices. Belle Fleur offers same day delivery in Worcester for bouquets and arrangements.

Sharon provides floristry for a number of high profile companies in the Worcester area, Mercedes Benz of Worcester and Wolverhampton, Ryebrook BMW and The Fownes Hotel. She can visit business premises to assess which flowers or plants would be most suitable, whether for a one-off function or as a regular contribution to the ambience of the building. In the shop’s special wedding consultation area, the bride to be can relax and discuss her requirements in detail, when the staff will be happy to put their extensive experience at her disposal, and will offer help and advice to guide the customer ensuring that everyone is delighted with the end result.

"Congratulations to all at Belle Fleur on the opening of your new store. Wishing you continued success for the future." For a Free Quote Contact Glenn on: 07976405333 Email: glenn.munn@btopenworld.com

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4351 and 4276:Midland Linen 29/09/2011 16:47 Page 54

WHEN the Queen flew into Dublin on her historic State visit to Ireland Jeffrey Yap was bursting with pride at the knowledge that should Her Majesty need any refreshments en route, they would be resting on his company’s pristine table linen. The Queen was using a Cello Aviation plane to reach Dublin and the VIP jet charter company is a valued client of the Birmingham business which supplies top quality table linen and much more - to companies across the region. It was a landmark moment for Midland Linen Services Ltd, which is no stranger to prestigious circumstances. Established by managing director Jeffrey in 1985, it has developed into a linen hire company and commercial laundry with an outstanding reputation for quality and service.

industry saw him made a Liveryman of the Worshipful Company of Launderers in 2005 and is also Honorary Secretary of the Midland Launders’ and Cleaners’ Club, a regional industry association. “Our competitors often mix stock into a pool for all clients but we mark each piece of stock for our clients’ own exclusive use, meaning customers know the stock they receive every week is the same, allowing us to implement better quality control measures.” Other organisations such as University College Birmingham, Edmund’s Restaurant, opened by Michelin star-winning chef Andy Waters in Brindley Place, Birmingham, and the renowned Hogarth’s Hotel in Solihull are also among Midland Linen Service’s extensive list of clients, but members of the public can also benefit from its one-off linen hire services.

In 2001 it was recognised as one of the top 100 fastest-growing urban businesses in London, Birmingham and 12 other UK cities as part of the Inner City 100 awards scheme established by Gordon Brown and, through its membership of the TSA, the trade association for the country’s laundry, dry cleaning and textile rental sectors, is highly regarded within the industry. Committed to providing only the very best, Midland Linen Services provides exclusive linen and work wear hire for restaurants, hotels, pubs, golf clubs, colleges, universities, local councils and catering companies “We have a dedicated linen hire service for our business customers where we buy new linen for them and it is marked for their exclusive use,” says Jeffery, whose commitment to the

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Perfect for weddings, corporate events and special occasions, the company supplies table linen in all sizes, shapes and colours, napkins in a range of hues, chair covers, chef wear, dust mats and hot towels. “We offer a very flexible service which allows linen to be borrowed over short periods at very competitive prices,” says Jeffrey. “If you are looking for something for a wedding then you deserve the best for your special day. Let us take the hassle out of your linen requirements.” One-off hire or long-term contract, Midland Linen Services is committed to ensuring every requirement is met through its dedicated team.

“We Wish Midland Linen Services Continued Success for the Future” Having grown from a small practice established in 1982 Thomas and Young is now a team of around 40 professional staff dedicated to providing high quality tax, business and accountancy advice and services, from our offices in Solihull.

Tel: 0121-733 1111 Fax: 0121-733 1280 Email: mail@thomasandyoung.co.uk Web: www.thomasandyoung.co.uk 240/244 Stratford Road, Shirley, Solihull, West Midlands B90 3AE

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4351 and 4276:Midland Linen 29/09/2011 16:48 Page 55

“Our prices are competitive but we don’t undercut others because the quality of our service comes first,” says Jeffrey. “It is always possible for clients to call upon senior management with ease and we also understand that presentation is of the utmost importance. “Thanks to the state-of the art equipment at our Tyseley premises, our linen reaches you in pristine condition. “When it comes to top tables, or any of your linen needs we’ve got it covered.”

For full details about Midland Linen Services Ltd and how it can help you, visit www.midlandlinen.co.uk. To make an enquiry, telephone 0121 7074355 or email info@midlandlinen.co.uk

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TASTE OF THE MOORLANDS An award winning Midlands artisan baker, Sarah Gayton, is very excited to have been nominated to be one of the bearers of the Olympic Flame; Sarah says “Stunner or what!” She was nominated in recognition of her efforts to promote the rural economy at the Olympic Games. Sarah bakes in the heart of the Staffordshire Moorlands, where she set up her business after spending four years working for the United Nations in Kosovo. She was looking for a challenge and something to put all her energies into and she certainly did that. Although she came from a family of bakers with a history stretching back from 1919, when she started, she had no clue about what to do or how to do it, but she did know how to sell and get on well with customers. With help from Annie, the lady she rented the bakery from, and by trial and error, she very quickly got to grips with baking, production and the selling of her products. Sarah quickly entered the UK Great Taste Awards competition and was stunned to win many gold stars for her Very Oatty biscuits, and has again just been awarded a gold star at this year’s awards. She also won the hotly fought over Heart of England Fine Food Awards bakery award for her mulled wine mince pies this year and came runner up with her oatty biscuits. Sarah loves to shout about her products and loves to have a laugh with her customers, she had wanted for ages to be able to communicate with them while other people were selling to them in shops and coffee houses. Well now she can, she is using the latest smart phone technology the smart qr code – those people with a smart phone can zap her qr code and see her making the biscuits on their phones. You hear her whoop with laughter as

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soon as her You Tube video appears on your screens. ‘Sarah says ‘I love it when people at the market wap and zap it without me even asking them. Sarah prides herself on using British products in her award winning Very Oatty biscuits, British sugar, flour, oats, butter and syrup, as she totally wants to support British farmers where possible. She is also working hard to try and get our rural countryside and farmers on film for the Olympic Games, and is lobbying the Olympic Committee to use the qr codes to link the food eaten at the Games to where it was produced in the UK. With a very keen interest in promoting all that Staffordshire & Derbyshire has to offer. So please, please watch out for Sarah’s Very Oatty bisc uits as they are making their way to Birmingham – and trust me if you zap the packet her whooping will make you smile all day! Have a go on this one here!! visit my website www.tasteofthemoorlands.co.uk or phone 07903 155858 and ask for Sarah.

Curious,

but not everyone knows we do business insurance

We do. Call 01538 382965 for a quote or pop into the office to talk to David, Claire, Suzanne or Alan at NFU Mutual Office, Rear of Newspaper House, Brook Street, Leek, Staffordshire ST13 5JE Congratulations to Taste of the Moorlands Ltd for being a finalist in the HEFF Diamond Awards. Agent of The National Farmers Union Mutual Insurance Society Limited.

55


4062 1pg:Liberty 29/09/2011 16:53 Page 56

1797

Nickolls AND Perks Independent Wine Merchants Glasses are being raised throughout the country, to specialist fine wines and spirits shippers and dealers Nickolls & Perks of Stourbridge established in 1797. This well respected and established company are moving with the times without losing any of their traditional values; as well as their wonderful retail shop they have expanded into mail order, and ship to all over the world through their popular and extremely successful web site. They hold regular tastings and events in their atmospheric cellars, and can advise on the stocking and building of your own wine cellar, to provide many years of enjoyment or as a potentially profitable investment. A visit to the retail shop is an adventure; it is full of interesting and unusual wines and spirits, and concentrates on offering clients a choice and interest way beyond anything provided by their local supermarket. The friendly, helpful and very knowledgeable staff will be on hand if required to help you choose the right wine, whether it is for a special occasion, a family party, just for your personal stock or something for “every day drinking”. Delivery is free locally or with orders of over £150 nationally through the website. A greater awareness of wine, encouraged by increased foreign travel in the 1960’s and 1970’s led the company to the closure of the long established Board Vaults Public House on the site of the present business in March 1976 in order to focus on the rapidly developing wine business. It soon became apparent that the finest wines were about to be in great demand, and no longer the preserve of the privileged few, and so the company shifted its focus to concentrate on supplying fine wine, and more recently whisky, enthusiasts and collectors with the rarest and most sought after bottles. This shift proved pivotal, as Nickolls & Perks are now one of the leading Fine Wine traders in the country. The recent abolition of what were high wine excise duties in Hong Kong has spurned a huge demand from Mainland China, which has helped the company expand throughout the recession with exports now accounting for 50% of turnover.

We are proud to have acted for Nickolls & Perks since 1948 Telephone: 01384 566188 Fax: 01384 566700 • www.griffiths-pegg.co.uk 56

Nickolls and Perks were one of the first wine companies to host wine tastings for its clients. The Stourbridge Wine Society was established in 1970 for local enthusiasts who want to learn more about wine and who are interested in learning the art of wine appreciation. Wine and Whisky Tastings are regularly held in the atmospheric 16th century cellars, both for the regular imbibers and for independent groups and companies who want to entertain their members or clients. William Gardener believes the success of Nickolls & Perks, still a family concern, lies in its staff which he cannot praise enough and as the second oldest wine merchant in the country, this formula would certainly seem to have legs, much like its finest wines! For “a taste of independence” come along to the Olde Corner Shoppe and see for yourself…

Nickolls & Perks Ltd 37 Lower High Street Stourbridge West Midlands DY8 1TA T: 01384 394518 E: will@nickollsandperks.co.uk www.nickollsandperks.co.uk


Thrishna:Layout 1 29/09/2011 17:09 Page 57

Bangladeshi | Indian Cuisine

Thrishna’s fame is spreading, the acclaimed restaurant in Upton-upon Severn serving the finest Bangladeshi and Indian cuisine is fast becoming the first point of call for discerning diners, in the know, seeking an authentic South Asian dining experience, in Worcestershire.

The pleasant restaurant and friendly staff provide a truly outstanding level of service and will be delighted to help and advise on your choices. The restaurant offers an excellent choice of wines, real ales, beers, lagers, and soft drinks. The aim at Thrishna is to ensure that you have a thoroughly enjoyable dining experience.

Thrishna was established in 2007 by Chondon Miah, who has over 20 years experience of preparing and serving the best of both Bangladeshi and Indian food. Their fragrant dishes rely on the evocative flavour of spices freshly ground on the premises and are all prepared to order, using traditional recipes, but with that special Thrishna touch. The menu at Thrishna is a joy, a wide range of new tastes and experiences Among the array of over 100 choices you will find a number of favourites, which are ordered again and again, including, House Lamb, Chicken Special, Chicken or Lamb Satkora and Rahad Green Herb. The speciality of the restaurant is the aromatic South Indian Garlic Chilli Chicken or Lamb. Although they specialise in very authentic Bangladeshi and Indian cuisine, the chefs will prepare dishes for the less adventurous, including Vegetarian, and traditional European options. The chefs will also willingly adapt a recipe to your taste; perhaps you like extra lemon in your curry, a little more ginger, or maybe a touch less chilli, just let your waiter know, and the dish can be prepared to suit.

Thrishna is moving into providing outside catering for parties of 20 and above, in response to the many requests from customers. Planning an Indian buffet, catering for a wedding or that special party? Call in and discuss your requirements over a plate of tasty appetisers with Miah, you will be impressed by his imaginative suggestions and professional solutions.

For further information or bookings please contact Thrishna on: Telephone: 01684 594900 / 591199 34 Old Street, WR8 0HW

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4760 1 pg advertorial:CD Engineering 30/09/2011 08:54 Page 58

Chic and luxurious, this special boutique hotel has its own very individual style. Situated in the vibrant heart of Birmingham, as part of the stylish Mailbox development, and combining an intimate bar, private dining room and brasserie, this elegant hotel is ideal for a romantic get away, that important business meeting, when image is all, major functions, dinner, a quick lunch or a drink after work to wind down. The Malmaison has 5 meeting rooms, offering space for up to 120 people, 189 bedrooms, 10 luxury suites, bar, brasserie, Gymtonic, Le Petit Spa, where the skilled therapists will massage away your stresses and strains, a private dining room for up to 16 people, and a wine room, where guided wine tastings are held by the Sommelier. In fact The Mal loves wine; red, white, rose or bubbly the choice is superb. For food, whether its leisurely champagne lunches or efficient business lunches or dinner, they offer delicious tasty cuisine prepared with fresh local ingredients sourced from within a 90 mile radius. Christmas at the Malmaison, choose from the Early Bird Celebration Menu, ideal for party bookings, available from 21st November to 6th December at two courses for £19.95 or 3 courses for £ 24.95, both options include half a bottle of wine per person. The delicious menu includes goats’ cheese and caramelised onion tart among the starters, turkey, salmon, steak or a vegetarian choice, all prepared using that special Malmaison flair for the mains, and a mouth-watering selection of desserts and cheeses. When they describe this as “a cracker” it truly is cracking value for a cracking meal in great surroundings for a memorable occasion.

chicken, leek and foie gras terrine or classic smoked salmon served with capers, egg, shallots, lemon and brown bread. Main course choices include, turkey, guinea fowl, Sole Veronique, fillet of beef Wellington and a vegetarian option. A range of delicious desserts and cheeses, rounded off by coffee mince pies and clementines. This year make it stylish, come to The Malmaison! Go on, we dare you!

Malmaison Birmingham The Mailbox, One Wharfeside Street Birmingham B1 1RD 0121 246 5000 Email christmas.birmingham@malmaison.com

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4773 1 pg advertorial:CD Engineering 30/09/2011 09:01 Page 59

BIRMINGHAM SUT TON COLDFIELD Celebrate the festive season in style at Ramada Birmingham, Sutton Coldfield; the only venue to book this Christmas. We have something for everyone with a fantastic choice of events. Party the night away 007 style! Live the life of an international spy; strut up the red carpet, enjoy a scrumptious meal and on selected nights enjoy our feature 'Casino Royale' gambling tables. From Tribute nights; such as Lady Gaga by Nicola Marie, to Murder Mysteries and Beach Parties to Ladies Nights, we really do have something for everyone! Join us on New Years Eve for our Gala Celebration; enjoy a 6 course gala dinner, Shirley Bassey tribute act and resident DJ and at midnight a band of pipers bring in 2012, leading guests to the grounds for our fantastic Firework Finale! All that's left to do is get ready for a great party with plenty of tasty food and floor filling tunes to get you dancing 'til late.

Ramada Birmingham, Sutton Coldfield Penns Lane, Walmley, Sutton Coldfield B76 1LH Tel: 0121 351 3111 Email: events@ramadasuttonhotel.co.uk Visit: www.ramadasuttonhotel.co.uk

Ramada Birmingham, Sutton Coldfield, is reached by a tree lined driveway which leads to this elegant hotel in a peaceful lakeside setting surrounded by 14 acres of mature private grounds. Easily accessible from the M5, M42 and M6, and just 15 minutes drive from Birmingham city centre. Our standard bedrooms include en-suite bathrooms, tea and coffee making facilities, ironing centres and flat screen TVâ&#x20AC;&#x2122;s offering high speed internet access and movies on demand. Executive rooms have movies, music and internet included in your stay, and complimentary spring water and biscuits. Visit the health club for a swim in the indoor pool, a workout in the well equipped gym, or an indulgent beauty treatment. The hotel is well equipped with 15 conference and event rooms, for your business meeting, event or social occasion; with capacity for 2 to 602.

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4765 1 pg advertorial:CD Engineering 30/09/2011 09:07 Page 60

POPPYRED BAR. LOUNGE AND RESTAURANT

A sophisticated bar lounge and restaurant Poppy Red is situated in the Arcadia Centre Birmingham and has a fresh smart ambience, which caters for the business community and theatre crowd. Poppy Red offers a wide range of beers, wines, spirits and infusions for you to enjoy, but for something a little different, get the bar staff to mix you one of Poppy’s special cocktails. The food, under the direction of Head Chef Kris Shaw, who has been at Poppy Red for 7 years, is all freshly made to order from local ingredients. All meat is UK sourced pork and turkey from Warwickshire, and matured beef from Midlands farms. Even the deserts are all home made, try strawberry champagne jelly, served in a cocktail glass with crushed strawberries and raspberry sorbet; only their ice-cream, is out-sourced from a niche ice cream maker, in England and is ‘to die for’.

Poppy Red

The bar is available for private hire, ring and discuss your requirements on 0121 687 1200, and let them put a fun package together. Because of the intimate nature of the venue, the bar can still stay open if hired for groups of up to 50 guests, whereas parties of over 50 hire the whole venue. Corporate lunches are becoming an increasingly important part of their business as the word about the excellent food on offer spreads. Poppy is the only bar in Birmingham to have held one of the prestigious Phoenix lunches twice in one year.

Music at Poppy Red is subtle during the day, but as the evening draws on the volume and tempo increases, attracting a lively crowd. Christmas at Poppy Red will be exciting with a special Christmas menu, serving traditional dishes prepared with a special flair. They plan to party all through the festive season, drop in after the theatre for a late supper, or a pre theatre cocktail. The management team, Arun, Kam and Dominic look forward to welcoming you.

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The Arcadian Centre Hurst Street Birmingham B5 4TD 0121 687 1200 hello@poppy-red.com

HARD DAY AT THE OFFICE?

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UNWIND WITH COLLEAGUES AND MAKE UP WITH YOUR BOSS DURING HAPPY HOUR.

0121 687 1200 hello@poppy-red.com

POPPYRED BAR. LOUNGE AND RESTAURANT


BBP Page (1):Layout 1 30/09/2011 09:13 Page 61

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Contact our team Freephone: 08000 807 809 Email: hello@birminghambusinesspost.co.uk 61


4415 6pg - new:Layout 1 30/09/2011 11:40 Page 62

Anglo Holt the complete construction service THE champagne was flowing at Anglo Holt’s 40th anniversary dinner, held recently at the stunningly sophisticated Hagley Hall near Stourbridge. Anglo Holt, based in West Bromwich, invited along 60 of its principal clients including Jaguar Land Rover, UK Mail, Gallan Developments and IM Properties to celebrate forty successful years in the construction industry. The evening began with a champagne reception in the White Hall, followed by an exquisite six course dinner, with a taste of big-time gambling in the professionally-staged casino to conclude.

Rapier Services is an industrial and decorative painting company established 25 years ago. Our range of painting services includes internal and external decorations, floor painting, painting to industrial items and painting for protection. Our customer base covers the automotive industry and major constructive companies, covering work all over the UK and Ireland, specialising in prestigious car showrooms, hotel chains and listed buildings.. as well as general workshops and offices. Along with prestigious buildings we also offer a complete service for industrial and commercial clients, these include Aston Martin, Jaguar Cars and Land Rover.

Pic caption (L to R) : Andy Elwell – Managing Director, Carl Sheppard – Director, Andrew Hall – Director, Tony Wehby – Director and Simon Garland – Financial Director celebrate 40 years of Anglo Holt Construction Ltd at their glittering gala ball.

Harper Industrial Cleaning Services Ltd is a professional and reliable business that works and attains the highest standards. We were established in 1990 and have a total commitment to industrial and commercial cleaning. We are specialists in: •Factory Cleaning •One-off Factory Cleans •Flooring, Cleaning & Painting •Machine Cleans •Dust Extraction •Skylights •High Level Cleaning •Window Cleaning •High Pressure Water Jetting •Dry Ice Blasting •Carpets / Upholstery

Experienced in working on CDM controlled sites.

Tel: 0121 457 9482 Fax: 0121 457 8258 Email: info@rapierservices.co.uk www.rapierservicesltd.co.uk

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Telephone: 01902 324110 Fax: 01902 326977 Mobile: 07974 755283 Email: info@cleaning-service.co.uk Web: www.harper-cleaning.co.uk

Unit 48, Wombourne Enterprise Park, Bridgnorth Road, Wombourne, Nr. Wolverhampton, West Midlands, WV5 OAL


4415 6pg - new:Layout 1 30/09/2011 11:40 Page 63

Anglo Holt

the complete construction service Significant current projects include the development, design and construction of a 200 bedroom Travelodge Hotel at Birmingham Airport.

Storage Concepts Limited are proud of our strong association with Anglo Holt Construction over many years. We are delighted to have worked with them on many prestigious projects, delivering sub contract solutions for interior fit out works including partitions, ceilings and mezzanine flooring for clients in the industrial, commercial, retail and leisure industries.

â&#x20AC;&#x153;We are pleased to work with Anglo Holt Construction, supplying and installing windows, curtainwall and entrances.â&#x20AC;? Tel: (01899) 579190

Fax: (01889) 576741

Unit 2, Power Park, Towers Business Park, Rugeley, Staffordshire, WS15 1UZ

We look forward to our continuing relationship with Anglo Holt and in providing support for the completion of successful future projects together. T: F: E: W:

01664 410 414 01664 569 969 sales@storageconcepts.co.uk www.storageconcepts.co.uk

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4415 6pg - new:Layout 1 30/09/2011 11:41 Page 64

Anglo Holt

the complete construction service

Andy Elwell, managing director of Anglo Holt Construction was delighted with the evening. He comments: “As a company we feel it is a great achievement to have gained forty years in such a rollercoaster industry. In a gesture of appreciation we were determined to organise a thoroughly enjoyable gala dinner for those clients who have supported us over this time.” The 1970s saw Anglo Holt as a fledgling construction company based in Tipton, which had the drive and passion to succeed. Forty years on it has retained its core integrity and values, and has become a specialist business in the design and build of hotels, automotive retail showrooms, bespoke logistics/distribution centres, and in commercial retail and office property. “An occasion such as this inevitably prompts reflection to those early days in 1970 and the challenges that faced the directors in an industry caught up in the boom and bust years that followed. Thankfully the company was established on very solid foundations; shrewd fiscal principals and a perceptive, customer-focused approach which have served the company extremely well,” adds Andy.

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S.E.H Plumbing and Electrical Services Ltd •Temporary Site Setup •Portable Appliance Testing

Congratulations to Anglo Holt on 40 Years of Business Thanks from Steve Hussey Tel: 07976 371333 Email: sehlimited@yahoo.co.uk Web: www.sehlimited.co.uk

“Congratulations to Anglo Holt Construction Ltd on their 40th Anniversary”

Telephone:0121-558 2131 Fax:0121-555 5604 Email: spanclad@btconnect.com

337 Heath Street, Smethwick,West Midlands,B66 2QY


4415 6pg - new:Layout 1 30/09/2011 11:41 Page 65

Anglo Holt

the complete construction service

“In the year in which we celebrate Anglo Holt’s Ruby Anniversary I am delighted to announce the award of our largest single project in the company’s history; the £23 million contract to build the Hilton Doubletree Hotel, located opposite the world famous Edgbaston Cricket Ground in Birmingham.”

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4415 6pg - new:Layout 1 30/09/2011 11:41 Page 66

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xcl framing solutions are approved installers of the MetsecMetframe Lightweight Structural Steel System.

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We wish to congratulate Anglo Holt on the successful completion of the Upper Dean Street Travelodge.

76 Queen Elizabeth Avenue Hillington Park Glasgow G52 4NQ Nicholas House Heath Park, Cropthorne Worcestershire WR10 3NE

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4415 6pg - new:Layout 1 30/09/2011 11:41 Page 67

Anglo Holt

the complete construction service

Other significant current projects include the development, design and construction of a 200 bedroom Travelodge Hotel at Birmingham Airport, and the city’s largest Travelodge which is part of a £45 million mixeduse scheme in Upper Dean Street, a key regeneration area identified in Birmingham City Council’s Big City Plan The Directors are always available to discuss your future requirements and will be pleased to provide further information, references or to arrange visits to current or completed projects.

“Natta are pleased to celebrate Anglo Holt’s and our own 40th year of operation and look forward to many continuing years of successful association” T: 01252 851155 W: www.natta.co.uk

ROSE COURT | RYE COMMON LANE | CRONDALL | FARNHAM | GU10 5RP

Contact Us Anglo Holt Construction Limited 150 Birmingham Road, West Bromwich, West Midlands B70 6QT Tel: 0121 525 6717 Fax: 0121 553 4701 Email: sales@angloholt.co.uk This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Website: www.angloholt.co.uk

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4421 Hartle Special Projects 1pg:Layout 1 30/09/2011 11:51 Page 68

THIS year sees Hartle Special Projects Ltd mark its silver anniversary - but it’s a year celebrating 25 years of pure gold. The decades have seen this family-owned business become a respected leader in the design and build market, achieving a £12 million turnover from a busy portfolio which includes blue chip companies, building contractors and end users. Land Rover, BMW and Jaguar are just some of its prestigious clients but the directors are particularly proud of the company’s lengthy association with West Bromwich’s Anglo Holt Construction, one which spans 20 years. Hartle Special Projects has just crowned its anniversary year with a move to brand new premises at Chestnut Court, in Sambourne, Worcestershire, from where it can have site operatives working nationwide on up to 10 different sites at any one time.

Recent work has seen Hartle Special Projects deliver about 50 Travelodges throughout the UK, varying in size from 50-bed accommodation through to the more substantial hotel/restaurant facilities such as those found at many of the UK’s major airports and city centres. It is currently working on the new Travelodge facilities serving Birmingham Airport having just completed the Travelodge at Upper Dean Street in Birmingham City Centre. “We believe in total satisfaction for our customers and we have an excellent reputation for delivering high quality projects,” adds Michael. “This is achieved by fully understanding their needs and by constantly striving to exceed expectation.”

To find out more about Hartle Special Projects and its full range of services, go to www.hartle-bms.co.uk. To make an enquiry, telephone 01527 895 030 or email enquiries@hartle-spl.co.uk

With complete ISO 9001:2000 and ISO 14001 accreditation, it offers a full range of services including: heating, ventilation, air conditioning, hot and cold water services, gas pipework, compressed air systems, process pipework, above ground waste pipework, sanitary ware and underground pipework. Over the decades working on a wide range of projects, including hotels, office blocks, warehousing and motor manufacturing, the company has earned an enviable reputation for delivering quality and reliability, backed by its highly trained staff and operatives. No matter whether a scheme is large or small, new build or refurbishment, Hartle Special Projects can install from a predesigned scheme or provide the complete design and installation process with its in-house team led by technical director Wayne Lowe, using the latest CAD technology and project management software. “This means we provide clients with the best possible service utilising our partnership and cost-effective management skills to deliver the project on time and within budget,” comments managing director Michael Hartle. “On projects in excess of £4million we also offer a full turn key M&E package where required.”

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www.hartle-bms.co.uk Tel: 01527 895 030 Email: enquiries@hartle-spl.co.uk


4357:Trafford Oliver 30/09/2011 11:53 Page 69

PROPERTY is in Charles Trafford’s blood - not even the small matter of the economic downturn has deterred him from launching his own commercial property consultancy. He has established Trafford Oliver to specialise in advising on the development, sale, letting and acquisition of commercial property and investments. The focus will be particularly in the retail, roadside and leisure sectors predominantly around the greater Midlands area.

surrounding regions and already have a number of instructions on which I am working for clients who include national, regional and local developers and property companies to private individuals, as well as tenant occupiers who are seeking new opportunities. I have been really delighted by the support and encouragement shown to me by existing clients, and contacts within the industry generally.” His new offices are at 23 Regent Street, in the city centre - a location he has selected with care. “I have chosen a base that I feel is right at the heart of the property community here in the city,” he explains. “I am surrounded by fellow surveying practices, other professional services businesses and property developers, which is great for keeping an ear to the ground. “It is a cliché but property is a people business and over the years I have learnt that the odd chance encounter in the street can often provide that little snippet of valuable information that can lead to clinching a deal or even a new instruction. I think it’s a great spot to start up.”

Drawing on expertise gained from 20 years in the industry, he is offering clients a dedicated personal and professional service, enhanced by his “inside out” knowledge of the sectors in which he’s operating and the regional market.

For further information about Trafford Oliver and its services visit www.traffordoliver.co.uk. To make an enquiry telephone 0115 959 8848.

It’s that same experience that enables him to acknowledge that economic times are still tough - and relish the challenges it brings. “The climate is still difficult and some may question why I have decided to take the leap now, yet even in the most challenging markets you will always find activity and it is a case of focusing your efforts on the more robust sectors and operators,” he says. “I do think that things generally are improving, albeit slowly. That said, I am sure there will be many obstacles to overcome and I am under no illusions that I will have to work very hard to make my way. “I am ready for, and looking forward to the next few months and the challenges they may bring. I am confident that with the knowledge, contacts and relationships I have built, I can create a really successful agency.” For Charles, working in the property sector is the continuation of family tradition as his father was a Chartered Surveyor who started his career in Nottingham in the 1960s at what was then Walker Walton & Hanson, before establishing his own practice, and spending a lifetime in property. Charles has followed an equally impressive path in the industry over the last two decades. Most recently he was a director at Bartlett Property in Birmingham, where he dealt with all aspects of advice within the retail, roadside, trade counter and automotive sectors across the UK. Before then he was an associate director at Innes England in Nottingham for seven years, and prior to that, a senior surveyor at Chesterton for six years. “I felt the time was right to make a break and set up my own business myself.” he says of his new venture. I have strong ties and contacts in Nottingham and the

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958:Precision Windows 30/09/2011 11:55 Page 70

Precision Windows Qualified Double Glazing Installers and Repairers in Solihull & SE Birmingham Precision Windows understand the need for energy conservation. Double glazed windows help cut down on home heat loss. Precision Windows is a respected double glazing installer and repair company in Solihull, you can rest assured knowing that your double glazed windows will be constructed from quality materials and accompanied with a long warranty.

Would you love to own a new, stylish conservatory? Have you been envying one in your area? When you add a conservatory to your property you will be adding space and value, but it is important to consider how the style will fit in with your property and the surrounding area. You also need to consider how you will be using it, to achieve the maximum benefit from your outlay. Consult your local experts, Precision Window Installations, they will be happy to help and advise, giving you the reassurance that your conservatory will be ably constructed and planned by local builders from your own area. If planning permission is required, they will provide drawings, procure Ordinance Survey maps, and complete local council application forms on your behalf, in order to reach a successful conclusion through achieving planning consent.

Home heat loss comes about due to poorly insulated windows and doors, double glazed windows and doors are the front line defence against home heat loss. Take the precaution of installing quality double glazing and you can save 90% of heat loss, cutting your heating bills substantially. Your home will become both warmer and more stylish, consult this Solihull based double glazing installer and window repair company for advice and assistance with home heat loss issues. Maybe you need a certain design of double glazed windows for your home. This won't be a problem. Precision Windows are the double glazing installers who will help find just the right style for your property. Adding that personal touch to your property is made easy by their skilled and experienced glaziers. Enquire about the various options available to mix and match window and door designs to illustrate your personal style.

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For premier double glazing installers and window repairs for your property, call Precision Windows on 07740 101298, ring Martyn on his mobile 07740 101298, or visit them on www.precision-window-installations.co.uk


4367:Carlton Smith 30/09/2011 11:57 Page 71

carltonsmith THE people at Carlton Smith Projects Ltd don’t just know about working with wood, they live and breath wood. They know about timber’s different characteristics, what makes one type more suitable for an application than another, how that variety can move and its durability. They also know about caring for this precious natural material, before, during and after its installation, keen to ensure that its beauty endures and it remains an intrinsic part of a building for decades - possibly centuries. It’s no wonder that organisations like the National Trust are happy to place features of some of the nation’s most precious buildings into the care of this specialist joinery manufacturer, based in Worcestershire. It was launched 30 years ago by Mark Carlton Smith, who now heads a team of 25, all dedicated to providing the highest quality joinery items. The company has established an enviable reputation for top quality and first-class professional service through projects which have been undertaken in Europe and as far away as St Lucia and Dubai. “We focus on providing clients, be they private individuals or commercial companies, with creative joinery which blends with the surrounding designs and materials but is practical and pleasing,” says Mark. “We manufacture items ranging from a single window or piece of furniture to timber rainscreen cladding for entire buildings and are flexible enough to meet your needs, timescale and budget. “Everything is produced with same high level of care and attention and we aim to provide clients with items that surpass their expectations, are more than fit for purpose and can be appreciated for many years.” It’s that acquired knowledge about the properties of wood and its suitable applications that helps to ensure real craftsmanship and skill is poured into all pieces produced by Carlton Smith Projects Ltd.

The same goes for planning requirements, which can differ between local authorities, and Carlton Smith Projects Ltd is also happy to liaise with relevant planning and conservation officers on behalf of customers. “We are often able to find a compromise between the requirements of the council and that of the client,” assures Mark.

For further details about the company’s range of products and services and examples of successfully completed projects, visit www.carltonsmith.co.uk. Alternatively call in to the workshop at Station Approach, Station Road, Pershore, between 8am and 6pm, telephone 01386 555770 or email info@carltonsmith.co.uk

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“We have some of the most highly skilled joiners in the country, many of whom have the ability and aptitude to produce items that many other manufacturers would decline owing to their complexity,” says Mark. “Behind them is a team of up and coming joiners, all of whom are willing and eager to learn more and join the highly skilled team. “We strongly believe in apprenticeships to enable the skills of experienced joiners to be passed down to younger generations and this has been a successful means of perpetuating our skill base.”

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That experience also comes into play at the design stage, where it can be instrumental in ensuring that only the most suitable joinery items are suggested for a particular application. Its expertise extends beyond the immediate concerns of working with wood but to its its use, too. The company acknowledges that building regulations can be complex but its familiarity with the latest rulings means staff can offer the best advice to ensure that clients’ joinery items comply with those rules.

SPECIALISTS IN OAK FLOORING & DOORS, GREEN & AIR DRIED OAK BEAMS, JOINERY TIMBERS, ASH & LARCH

Supplying Products for Timber Sash & Casement Windows for 21 Years Tel: 0845 165 8234 Fax: 0845 165 9508

Email: sales@reddiseals.com Web: www.reddiseals.com

Telephone: 01938 500 283 www.broadoaktimber.net 71


4300 2pg:Layout 1 30/09/2011 12:01 Page 72

Skaino Atmos provides the complete range of building and heating contractors services for the commercial and domestic sectors. Using only fully qualified and accredited tradesmen and engineers it handles new build, conversions, extensions, renovation and hard landscaping as well as heating system installations, services and repairs, underfloor heating. solar photovoltaic and solar thermal and landlords reports. Such is its level off expertise in all areas that one of the company directors has been responsible for developing patented new technologies in the area of heating and energy efficiency while further badges of quality include its membership of the NHBC, FMB, FENSA, MCS and the fact that it’s OFTEC, Gas Safe (formerly CORGI) registered.

FEW people will disagree that to find a building contractor they can trust is like finding something worth its weight in gold - and Daventry people have an abundance of riches in Skaino Atmos Ltd. Such is its reputation for quality and reliability that property owners in the area are queuing up for its services, happy to wait for their project just so its skilled teams can do the work. It’s a situation the company doesn’t take lightly. Says general manager Richard Parker: “People trust our integrity, workmanship and honesty. We’ve been providing quality workmanship since 1976 and we take that trust very seriously, reflecting it in the work and the service we offer.” Such is its reputation that Skaino Atmos is in the enviable position of acquiring new business primarily through word of mouth recommendation. “We undertake virtually no marketing, most of our work is through someone hearing about us from a friend of a friend,” says Richard. “But we’re not resting on our laurels, we’re working on giving our website a new look and gaining a presence on Facebook.”

A preferred contractor for Daventry District Council, Skaino Atmos has worked on many noteworthy projects, including a major solar installation at the famous Addenbrookes Hospital in Cambridge and it is also the popular choice for many local primary schools. However, it welcomes enquiries on all manner of projects and is happy to work with all budgets. "We offer a high standard of finished work, with strong project management ensuring delivery is on time and within your budget".

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There’s other things happening too - the company recently acquired a new division offering architectural services and SAP energy rating, adding to its already comprehensive portfolio. “This new phase in our development means we can now take a project in-house right from the design stage through to the finished project,” says Richard.

An award winning new build project, undertaken in Padbury, Buckinghamshire.

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Our client required a high standard of finish, all to NHBC standards with BenchMark warranty.


4300 2pg:Layout 1 30/09/2011 12:02 Page 73

“They have a particular idea about what they want and we work with them and the architect to get not only the best outcome for them but one that also complies with the planning and building regulations.”

Enviromental Services Limited. t: 023 8089 9932 www.solentenvironmental.co.uk

SIGNS & EMBROIDERY

Vehicle Graphics & Wraps Digital Printing, Labels & Stickers Interior & Exterior Signs Laser Engraving CNC Router

Precision Cuts Embroidery & Garment Printing Promotional Products Workwear & School Uniform Sportswear & Equipment

Tel: 01327 311125 www.tailormade-online.co.uk 18a Lanchester Way, Royal Oak Ind Est, Daventry NN11 8PH

Congratulations to Skaino on their 35th Anniversary

We have the know-how to make your project a success. All erectors are CITB registered

Although technically challenging, the curved frontage makes a dramatic impact and maximises the available building plot.

T: 01604 719110 M: 07966 538928 F: 01604 717316 W: www.sterlingscaffolding.co.uk E: sterlingscaffoldingnorthampton@hotmail.co.uk

www.citroen.co.uk

NEW CITROËN DS3 FROM £189 PER MONTH* WITH CONTRACT HIRE.

BUSINESS USERS ONLY

AVAILABLE AT CITROËN BIRMINGHAM AND CITROËN COVENTRY Citroën DS3 is Anti Retro. It’s about looking forward, not backwards for inspiration. It’s about spacious, high quality interiors and strikingly stylish exteriors to match. And we’re delighted that TopGear Magazine agree, voting DS3 Car Of The Year. CRÉATIVE TECHNOLOGIE

*Offers apply to qualifying new Citroën vehicles ordered & delivered 01/05/11-30/06/11 for business users only & exclude VAT. An advance rental will be required. Contract hire rental includes delivery to dealership, Citroën Roadside Assistance, Vehicle Excise Duty & Government First Registration Fee. Metallic/pearlescent paint optional at extra cost. Finance subject to status. A guarantee may be required. Over 18s only. Excess mileage charges may apply if the agreed annual mileage is exceeded. Contract hire rental rates have been calculated with the appropriate manufacturer’s support applied to the OTR price. Written quotations available on request from Banque PSA Finance UK Branch trading as Citroën Contract Motoring, Quadrant House, Princess Way, Redhill, RH1 1QA. Citroën Contract Motoring reserve the right to amend any of the rentals quoted without notice. Offers correct at time of going to press, subject to stock availability from participating Dealers. Finance offers apply to UK only.

Official Government fuel consumption figures: Urban cycle, Extra urban, Combined (litres per 100km/mpg) & CO2 emissions (g/km); Highest: Citroën DS3 THP 150 6-speed manual 9.4/30.1, 5.1/55.4, 6.7/42.2, 155. Lowest: Citroën DS3 e-HDi 90 Airdream manual DStyle 95g 4.3/65.7, 3.2/88.3, 3.6/78.5, 95.

CITROËN BIRMINGHAM TEL: 0844 5671310 100 SMALL HEATH HIGHWAY, BIRMINGHAM B10 0BT www.citroenretailgroup.co.uk/birmingham

CITROËN COVENTRY TEL: 02476 718318 HERALD AVENUE, COVENTRY CV5 6UB www.citroenretailgroup.co.uk/coventry 73


4326 1pg:Layout 1 30/09/2011 14:47 Page 74

WITH oil and gas prices sky-rocketing, one Midlands company is committed to bringing energy costs back down to earth by looking up to the heavens. Green Build Energy has been designing, supplying and installing renewable solar systems to the domestic and commercial sectors for the last 10 years and, as people’s minds are concentrated by high bills, has found its expertise and services much in demand.

More than 17,000 homes have been built in accordance with the European passive housing standards since the 1990s but, only two in the UK have achieved this sought-after status.

“Solar power is energy that is derived from the sun and converted into heat or electricity,” explains Company Director Imran Khan.

For the Coventry scheme, Green Build Energy, an MCS Accredited certified installer of renewable energy, worked with Sonnenkraft to design and install an effective solar water heating system.

“It is a versatile source of renewable energy that can be used in an amazing number of applications, providing power for everything; from cars and boats to houses and spacecraft. It is also clean and pollution-free.

The project also served to show how the company, by regularly working closely with a number of carefully selected partners, can offer a range of different technologies to suit various applications.

“As fossil fuels such as oil, gas and coal grow ever scarcer, the CO2 burden on the atmosphere is leading to a climate disaster and air pollution is reaching a critical point.

“Our professional team can take full project responsibility from feasibility studies, through the design process and to installation and commissioning,” says Imran.

“Drawing on our decade of experience, we are able to help clients reduce carbon emissions and alleviate rising energy costs.

“We provide a unique turnkey solution for your project, be it an office, commercial or agricultural building, as well as a free design service to all our customers.”

“We take a realistic approach to renewable energy, making sure that the benefits are real, financially and environmentally.” Green Build Energy’s primary products include panels for solar water heating and solar photovoltaic panels, ground source heat pumps and air source heat pumps and its comprehensive range of services also extends to a range of maintenance packages and one-off repairs.

For a comprehensive guide to Green Build Energy’s services, and a free solar survey, visit: www.greenbuildenergy.co.uk. To make an enquiry telephone: 0844 567 5032.

So should a solar system break down, its repair will be in the safe and skilled hands of expert personnel, all of whom are certified and accredited to deal with a wide range of systems, including Worcester Bosch, Hoval, Firebird and Baxie. With its head office in Derby, one in London and a third in Liverpool, Green Build Energy is handles projects throughout England, Scotland, Ireland and Wales, and some some of the country’s leading companies in the sector, such as BAM Construction, Wates and EON, feature on its list of prestigious customers. Playing such a leading role, it is prime choice for groundbreaking sustainable projects, such as a social housing scheme in Coventry which has become the first in the UK to receive PassivHaus certification PassivHaus is currently the world’s fastest growing energy performance standard which, among other requirements, calls for a house to give an excellent thermal performance.

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“Sonnenkraft UK are happy to support Green Build Energy” www.sonnenkraft.co.uk


4653 1pg advertorial:Layout 1 04/10/2011 12:20 Page 75

In the latest technological advance in “Point of Use Vending” a pioneering new development from Apex Supply Chain Technologies Ltd. that has been sweeping across America and uses cloud computing to give a stock control service in real time, is now available in the UK and Europe. Using cloud technology means that as all the data is stored remotely there’s no need for a complicated on site computer installation. Forget all the glitches that come with standard model computer controlled vending linked to conventional networks, and the often days of problems while your new system is installed; forget any interference with your existing systems, downtime, waiting for engineers to return, delays and hassle. As long as there is a connection point, and a level surface, Apex will carry out the full installation within minutes, straightforward and easy to use, Apex Connect and Go™ Technology makes the implementation simple. No software to install, nothing for your IT department to support, Apex’s exclusive Trajectory cloud based system provides software as a service on demand, coupled with the best vending technology, the Edge Trajectory is a robust solution for any situation, providing reliable dispensing, and stock control.

Although the initial applications for this system were in the industrial and manufacturing areas, a key growth market is the medical field; hospitals and surgeries, pharmacies and laboratories, are finding that secure, hygienic product and sundry supply is invaluable.

In these difficult economic times, it is the businesses that move forward and invest in new technology who are profiting. All companies are looking for ways to cut their costs and improve operating procedures. Apex Supply Chain Technologies Ltd can provide an answer. Telephone 01905 388194, or email info@apexsupplychain.com. Apex Supply Chain Technologies Ltd. Brook Court, Whittington Hall, Whittington Road, Worcester WR5 2ZX

The Apex system of Point of Use vending makes good commercial sense, generating substantial savings, anything from 15%, to, in some cases, as much as 50%. Strategic positioning of the machines around the workplace avoids time wasted while the workforce trip backwards and forwards to “Stores”. Each employee can hold a card so monitoring is straightforward. Stock control is in real time, as an item is removed from the machine a message goes to the central hub, which immediately approves the transaction. All stock is held securely, and pilferage is virtually eliminated. The practice of drawing extra parts which then hang about in the employee’s toolbox, unused and becoming damaged becomes less prevalent, and can be monitored and controlled. The sophisticated controls that the system provides will enable a company to optimize stock levels, control assets, and implement a just in time stock rotation. There are various levels of reports that are available to allow management a detailed overview. There are machines which are suitable for large and small items, from those that need to be checked in and out, such as hand and power tools, specialised tools, laptop computers and technical instruments, to screws and fixings, drill bits and sundries such as wipes and rubber gloves, or combinations of the same. The news about this exciting system is spreading widely among end users and distributors, and word of mouth recommendation is proving a key driver in the UK growth of Apex’s exciting and innovative technology. Supplying distributors, for them to offer the machines free to their clients, is a rapidly growing part of their market, the benefits to the distributor are obvious; it is their product that is being carried, their market share that is being driven. End users who choose to benefit from this system soon find that the cost savings outweigh any initial outlay or leasing costs.

Apex Supply Chain Technologies Ltd. Brook Court Whittington Hall Worcester WR5 2ZX Telephone: 01905 388194 Email: info@apexsupplychain.com

www.apexsupplychain.com 75


4446:Areley Kings 04/10/2011 12:28 Page 76

Areley Kings Village Hall THE sun is well and truly shining down on a new phase in the life of the pioneering Areley Kings Village Hall. Local people are preparing to celebrate the end of a massive fund-raising campaign which has seen them accumulate more than £8,000 towards the cost of installing a solar energy generating system.

Not only has the hall been generating free electricity and being paid for it, carbon emissions have been reduced by 400kg already. “We estimate that the system will produce more than 50% of the electricity the hall normally uses, free of charge, plus it will get a 43.3p payment for every kwh produced for the next 25 years,” Mr Baldwin told guests at a recent gathering to celebrate the system’s installation and to thank everyone for their support and fund-raising. “A win, win situation for the hall, and certainly one that will help to keep our hire rates for the community very competitive.” Now everyone’s looking forward to the future of the building, which is run by the trustees and a host of volunteers. Even local MP, Mark Garnier, is impressed with what’s been achieved, saying: “Not only is Areley Kings Village Hall an important resource for the community, it is also a shining example of modern technology which can be seen in a working environment.” In constant use for private family celebrations, public events, meetings, training days and conferences, the village hall is available to hire at very reasonable rates and the trustees welcome enquiries.

From left to right: Sam Montgomery, eco2solar, Graham Baldwin Trustee of the village hall, Ryan Mee Director of eco2solar, Mark Garnier Wyre Forest MP, Paul Hutchens Managing Director of eco2solar, Stuart Hudson eco2solar, Louis Pullara eco2solar.

For further information visit its comprehensive website - which in itself gets a tremendous amount of hits - at www.areleykingsvillagehall.org.uk. Alternatively email areleykingsvillagehall@live.co.uk or telephone 07939 318973.

Within a few weeks, the scheme, hailed as the most ambitious and exciting project undertaken since the hall opened in 2004, has generated a considerable amount of free electricity and earned more than £300 for the hall which is at the heart and soul of the community. “Everything the installers told us about the system is coming true,” declares delighted trustee Graham Baldwin. “The longterm benefits mean it is going to be the best investment we could have made.” One of the most efficient eco-friendly buildings in the area, the hall is a thriving hub of activities, including meetings, conferences, parties, theatre productions, ball room dancing, craft fairs, weddings and much more, often taking place at the same time. It’s green credentials extend to the car park and all rain water is collected from the roof and used to flush the toilets. Temperature-controlled sweep fans are installed in the main hall to make the most efficient use of heating and reduce heating costs, along with automatic lighting. The trustees first met with solar energy installer, Kidderminster’s Eco2Solar, in May 2010 and decided to go ahead with the project, funding half and asking the local community to help raise the remaining £8,200. “We were not disappointed by the response,” adds Graham. Within months, £6,000 had been raised and the outstanding amount looks set to be realised by a Grand Draw, due to take place on July 16. “This proves just what can be achieved when the community pulls together,” adds Graham. Eco2Solar installed the system in the spring. “They were were superb, from the first presentation to the completion of the project, we cannot fault them,” says Mr Baldwin.

76

Areley Kings Village Hall Makes a Solar Statement Eco2Solar, a Kidderminster based solar power installation company, has recently installed a solar PV system at Areley Kings Village Hall; the integral hub of the community.

Eco2Solar Ltd, Unit 8, John Samuel Building, Arthur Drive, Hoo Farm Industrial Estate, Kidderminster, Worcs DY11 7RA

Telephone: 01562 745265 Email: francesca@eco2solar.co.uk

www.eco2solar.co.uk


4677 1 pg advertorial:CD Engineering 04/10/2011 12:32 Page 77

A Midlands green energy company is celebrating; Eco2Solar a Kidderminster company set up by Paul Hutchens has recently won a £180,000 contract to install solar photovoltaic (PV) panels on the roofs of two local hospitals. They are delighted to announce that they have been appointed to install the low carbon energy systems at Stratford-UponAvon and Warwick hospitals, by recently formed energy cooperative, Community Energy Warwickshire. The scheme, organised by people living in Warwickshire, with a passion for green energy, has been described by Energy Minister, Greg Barker, as: “Exactly the kind of project, delivered through exactly the kind of partnership, which we need to see more of.” Work will start with a small-scale pilot installation at Warwick Hospital in October, with the remaining solar panels to be installed in Stratford and Warwick by the end of March 2012. Keith Sinfield, chair of Community Energy Warwickshire, said: “We are delighted to be working with Eco2Solar on this project. Following a detailed review we concluded that Eco2Solar offered the right balance of cost-effectiveness and appropriate experience for this innovative scheme.” Paul Hutchens enthusiastically describes the scheme as a “High profile and prestigious project which we are honoured to be involved in”.

Eco2Solar is also proud to be a member of the Solar Trade Association and the Renewable Energy Association. They subscribe to their ethical code of practice in their sales, customer care and installation activities. So you can be assured of receiving honest, professional advice and that your installation will be fitted properly by competent and fully trained solar installers.

Eco2Solar Unit 8, John Samuel Building Aurthur Drive Hoo Farm Industrial Estate Kidderminster DY11 7RA 01562 745265

Eco2Solar provides professional, cost-effective solar power heat pump installations that significantly reduce the fuel bills, and carbon footprints of private homes, social housing and commercial properties. The company are passionate about the financial and environmental benefits of solar power, and equally passionate about delivering on time and on budget every time.

For your Home or Business &ŽƌĂ^ŽůĂƌWsƐLJƐƚĞŵƚŚĞ&ĞĞĚͲŝŶͲdĂƌŝī͕ŵĂŬĞŝƚĂǀĞƌLJ ĂƩƌĂĐƟǀĞůŽŶŐƚĞƌŵŝŶǀĞƐƚŵĞŶƚ͘KŶĂŶĂǀĞƌĂŐĞ Ϯ͘ϱŬtƉƐLJƐƚĞŵƚŚĂƚĐŽƐƚƐĂƌŽƵŶĚάϴ͕ϱϬϬLJŽƵĐĂŶ ĞdžƉĞĐƚƚŽŐĞƚŽǀĞƌάϭ͕ϬϬϬƉĞƌĂŶŶƵŵʹŐƵĂƌĂŶƚĞĞĚ ĨŽƌϮϱLJĞĂƌƐĂŶĚŝŶĚĞdžůŝŶŬĞĚ͘ ĐŽϮ^ŽůĂƌĂůƐŽƐƵƉƉůLJĂŶĚŝŶƐƚĂůůƚŚĞƌŵĂůŚŽƚǁĂƚĞƌ ƐLJƐƚĞŵƐĂƐǁĞůůĂƐŐƌŽƵŶĚƐŽƵƌĐĞĂŶĚ ĂŝƌƐŽƵƌĐĞŚĞĂƚƉƵŵƉƐ͘ ĂŝƌƐŽƵƌ ĐĞ ŚĞ Ă ƚƉƵŵƉ Ɛ͘

Eco2Solar is accredited under the UK Microgeneration Certification Scheme (MCS) for Feed in Tariffs and to install approved technology that will be eligible for the proposed Renewable Heat Incentive. Only solar installations from an MCS accredited supplier are eligible for the benefits of the Feed in Tariff scheme, which is government legislation that guarantees a fixed, premium rate for renewable electricity generated – even if it is used in the building. Under this new tariff you do not have to sell the electricity produced by your solar power system in order to get paid for it – and you will be paid extra for any excess electricity that you do export.

www www.eco2solar.co.uk .eco2 solar.co.uk . 2 l k www.eco2 2solar.co.uk 77


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