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Edition13 The South Wests Leading Business & Lifestyle Publication

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WOW quarter page deal get a full page editorial with pictures & logos for just £395… Limited time only The Bristol Business Post is a high quality, glossy A4 publication that is distributed directly to 20k+ managing directors and decision makers throughout the South West with an annual turnover in excess of £300K. Our magazine is focused on the professional business audience in the South West region and reaches them on two levels; directly through their mailbox and passively through casual reader pick-up.

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Bristol Contents pg ed 13:Layout 1 17/10/2012 11:12 Page 3


Bristol Business Post Welcome to edition 13 of the BBP showcasing the best of business across the South West. In this edition we feature an interview with Duncan Bannatyne from Dragons Den discussing the Business Start Ups Awards, and offering his advice to new businesses. We carry on the “green” theme by discussing the government’s Green Deal and how it affects businesses, also an interview with Tim Smit of the Eden Project, where he discusses sources of Green Energy, and argues that we should be energy independent. We also have advice on the latest Health and Safety regulations. Our next issue will feature some major architectural awards, continue the green theme, and contain a discussion on the new Workplace Pension arrangements, with, as always, business news and comment from across the region.

Bristol Business Post 11 Canalside Office Complex, Lowesmoor Wharf, Worcester WR1 2RR Tel: 08000 807 809 Fax: 01905 726 467 E: W: Publisher: PIL (Europe) Limited Print & Design: Heron Press UK ALL RIGHTS RESERVED Reproduction in whole or part prohibited without permission. Colour transparencies, prints or any pictorial media for this publication are sent at owners risk and whilst every care is taken, neither PIL (Europe) Limited or its agents accept liability for loss or damage. No editorial submissions will be returned unless accompanied by a Self Addressed Envelope.

DISCLAIMER Whilst every effort has been made to ensure that adverts and articles appear correctly, PIL (Europe) Limited cannot accept responsibility for any loss or damage caused directly or indirectly by the contents of this publication. The views expressed in this magazine are not necessarily those of its publisher or editor.

Red Berry Recruitment IMSM Network EQ Inkost Marsh Brown Security Services Fairford Electronics Bristol Blue Glass CHEP Safe Track Associates Mitchell Cycles The Bristol MG Workshop Automotive Control Impex Parts LAGOR Systems Lifestyle Lets F H Cummings Unlimited R.M. Builders and Contractors QP Architecture R & J Consultants Long Engineering Kings Builders Gloucester Rickard Interiors Interaction Moso Bamboo Surfaces Mobile Solar Chargers Johnson Controls Renewable Energy Co-operative Plug into the Sun Solen Energy UK EcoSci Green Foundation Generate Green Team Green Technology Zero Carbon World Upcott House B & B Pukka Herbs WPG ClinkClink Paragon Hospitality & VIP Events Aerosaurus Balloons Minehead & West Somerset Golf Club Bridgwater College’s Cannington Golf Centre Resolution Specialist Treatment Centre Ford Brothers The Vine Wadebridge Dike and Son The Royal Crescent Hotel Dizzy's Cafe Tiger Bills

4 6 7 8 9 10 12 14 18 20 21 22 23 24 25 26 29 30 32 33 34 35 36 37 38 40 43 44 45 46 48 50 51 52 53 54 56 57 58 59 60 61 62 64 65 66 68 69 70

10436 1pg:Redberry Recruitment 1pg 16/10/2012 14:21 Page 1

WITH a warm welcome, happy smiles and a professional service always awaiting clients, it’s no wonder Red Berry Recruitment is the pick of the crop. A clutch of prestigious awards also add to the buzz of this busy company which, in just five years has gone from start-up to a 10staff strong, two-office, £2million turnover concern. “We’ve had our business ups and downs but our philosophy is always to remain positive, be honest and do our best,” smiles managing director Helen Lacey. “No matter what the problem is there is always a solution and I have a great team of hard-working loyal staff who excel at just that, supplying personnel at all levels for the region’s industrial and commercial sectors, either on a temporary or permanent basis.” Now with two offices, in Shepton Mallet and Yeovil respectively, Red Berry Recruitment was founded by Helen who, after 10 years in the recruitment market, was positive she could offer a better service to employers and job seekers than what she felt was then available. And it didn’t take long for her to prove she could practice what she preached, winning the Mendip New Business Award at the Somerset Chamber of Commerce Business Awards in 2008 and again in 2009, also notching up that year the Most Promising New Business for the South West at the British Chamber Awards. Today, while always welcoming new additions to its portfolio, the company recruits for a host of sectors including: • Sales and Accounts • PA’s and HR/Personnel staff • Office, Administration and Secretarial • Supervisors and Management • Engineering and Welding • Warehouse and Fork Lift Truck Drivers • Factory and Production/Process workers • Labourers. Additional services include aptitude testing, on-site check-ins for high volume numbers, Catasafe/Makesafe training for clients requiring temporary staff to have a basic Food Hygiene certificate, preinduction training, a consultant free for the day and a tailor-made induction booklet/manual issued to temps prior to going on site. For those seeking permanent or temporary employment, Red Berry is rooting for their success and provides a wealth of advice and help for work-hungry candidates, including CV and interview guidance, health and safety information and its own list of dos and don’ts, drawn from its wealth of industry expertise. It’s this level of attention to detail, always delivered to the highest standard, that has ensured Red Berry Recruitment continues to be a winner. Most recently, Helen won the Outstanding Contribution by an Individual at this year’s Western Gazette Business Awards for her dedication to the company, her passion for PR and her constant


support of charities and the community, while Red Berry was also shortlisted in the Young Business, People Development and Small Business of the Year categories. She also won Southwest Young Director of the year at the IOD awards is now a finalist for the UK Young Director title but, perhaps one of the more surprising achievements came when she wasl declared ‘Best Dressed’ during the 2012 Royal Bath & West Show Ladies Day. Smartly turned out on the day in a corset top, black net skirt, matching jacket and feather fascinator, Helen declares: “I was stunned, over the moon and didn’t expect it.” But then, as she and the Red Berry Recruitment team demonstrate every day - they always do things in style.

For further information about the company, telephone 01749 330630 (Shepton Mallet), 01935 432001 (Yeovil) or visit

....... the transport support specialists keeping you within the law A company with many years of combined experience in services to local and nationwide companies * Managed analogue and digital tachograph analysis * Safe and secure on-line storage of your information * Coach and Truck Drivers CPC Training at competitive prices * Suppliers of tachograph charts, ‘digi’ rolls, wallets, envelopes etc

Don’t leave the drivers CPC any longer as time is running out; contact us now! E:

T: 01935 385936


Yeovil Innovation Centre, Barracks Close, Copse Road, Yeovil, BA22 8RN

Transolva Ltd are pleased to be associated with Red Berry Recruitment, congratulate Helen and her team on their achievements and wish them all best for the future ......

31406 duncan bannatyne:CD Engineering 24/09/2012 12:04 Page 1

Duncan Bannatyne talks about judging

the Startups Awards 2012 Duncan Bannatyne talks to the Birmingham Business Post and the Bristol Business Post about the judging the Startups Awards 2012 and the challenges small businesses face and offers some straight forward advice. Duncan Bannatyne, OBE who is perhaps best known for his appearances as a business angel on the BBC programme Dragons Den, is a Scottish entrepreneur, philanthropist, and best selling author. His business interests include hotels, health clubs, spas, media, TV, stage schools, property and transport.

What is your view on the role of franchising in helping new entrepreneurs get started? “Franchising as a sector has grown enormously in the last twenty years. It is a lower risk way for people to start a new business and suits some people very well, though it is not necessarily for everyone. There are lots of good franchises around, so make sure you find the right one for your needs.”

startupsawards celebrating your success The Awards are sponsored by NatWest and organised by, the UK’s biggest and most established independent resource dedicated to starting a business. The Awards recognise the success of Britain’s newest businesses. To be eligible for entry, businesses must have been trading for less than three years, must be privately owned and employ less than 60 staff. The deadline for entries is 28th September 2012. Visit to request your entry pack. This year’s winners will be announced at an awards ceremony at the Kensington Roof Gardens, on Friday 7 December 2012. When we asked Duncan why he had agreed to lead the judging panel for the Startups Awards 2012, and how important he perceived new start ups to be to the health of the economy. He replied, “I wanted to help celebrate some of the great new businesses being started in Britain, and I think entrepreneurs, including new start-ups, are an essential part of Britain’s future and crucial to our economic recovery.” On the best advice to give young businesses over their first few years Duncan strongly advised new businesses to “Manage finances tightly and give customers what they want.”

Duncan Bannatyne

We discussed the advice he would give when researching new markets and his views on the importance of export. He replied “Export is not right for every business but offers many British businesses fantastic growth potential. There are many countries in the world still growing fast, so any business which can offer them products or services should do so. Jaguar Land Rover is an excellent example of how a once struggling British business has become hugely successful by giving overseas markets what they want. Many small businesses can do the same. While Duncan is certainly very supportive of business start ups, he strongly advocates doing your own research. He says “I am cautious about formal market research when researching new markets. I like to look at what is visibly happening; talk to lots of people—suppliers and customers, and possibly even competitors. Go and see any new markets yourself, visit trade shows, and learn as much as you can about the market before you enter it.”

The million dollar question, how does he see the direction of UK business progressing and what predictions would he make for the future? He said, “I don’t see the economy overall growing hugely in the next few years, because of what is going on in the Eurozone countries.” He continued on a more optimistic note, “But I still believe there are plenty of opportunities for hard working entrepreneurs to build successful businesses. I see the share of business taken up by small businesses growing over the next decade, which means lots of opportunities for people to start great businesses.” The deadline for entries is 28th September 2012. Visit to request your entry pack.


5224 1pg:CD Engineering 14/09/2012 11:04 Page 1

Information security is a major area critical to the survival of a business. A system that is not secure and maintained with great vigilance is going to be at threat, with catastrophic results. Ultimate loss of reputation and business are the minimum you would expect as a result, a massive cost that most business will never recover from.

The fall out From a recent Price Waterhouse Coopers (PWC) survey; 82% of small and 93% of large companies suffered an information security incident in 2010. These incidents typically cost the respective businesses between £27,000 and £690,000. This figure is expected to increase and the exposure will cost dearly. A breach of information security can result in other cost areas; crippling fines for the business and in certain cases imprisonment may be levied upon the personnel responsible.

Taking cover

Call: 01793 688990 Email: Web:

Easy Target In the line of fire Your competition has stolen all of your valued customers from under your nose. You lose business. You are forced to fold. Your customers’ contact details are like gold dust to the competition. With ease they can know, straight away, what is being sold, to whom and at what price. Why wouldn’t they want to steal it?

In a competitive and threatened marketplace an effective Information Security Management System (ISMS) monitors and maintains your business’ information security. The ISMS for any business must protect the three main areas required of it; confidentiality, integrity and availability. ISO/ IEC 27001: 2005 Information Security Management Standard has been designed to ensure the correct and effective implementation, operation, maintaining and improving the business ISMS. ISO/ IEC 27001 is the best way of demonstrating to all concerned that you take the security of all your information seriously.

How well is your data protected?

Your information and data resources are one of the most important assets your business holds.

Number 1 target Information and data resources remain a number one target for hackers and cyber criminals; they have a real value in, and from, any marketplace. Hackers and fraudsters are working overtime, over the Internet, to ensure they can break into the known forms of protection available at any time.

w w w. i ms m . com 6

10349 QPD 1pg New:Network EQ QPD 1pg 12/10/2012 17:51 Page 1

We think of computer systems and cutting edge technology as being the province of the young. Network EQ is a company of young minds, founded by four Computer Science students while still at university in 2006. Their youth gives them a huge advantage over most companies because they have no preconceptions about what can or can’t be done. They have a “can do” attitude, and offer flexibility and a focus on providing bespoke solutions to problems, rather than “off the shelf packages”.

remain at the cutting edge of innovation. Network EQ are proud to have built a scalable business and infrastructure platform which can accommodate 4 or 5 times the number of current customers without a corresponding increase in costs or work required.

Network EQ provides high-quality, reliable hosted web and messaging solutions from UK data centres, backed by effective support at highly competitive prices. Whether a customer requires hosting for a single site, Microsoft Hosted Exchange, a reseller plan, a virtual private server or a dedicated server, they are happy to help.

The company is expanding, and has recently acquired a smaller local hosting company, Leading Edge Hosting, to help grow the business over the next year. They have a developer working on improving their customer portal, giving customers “self-service” capability and are planning to add to their customer support team over the coming weeks.

The early days were difficult; hosting is a very capital intensive business with large up-front costs and extended pay back times that can take several years. In common with many small and start-up businesses they found the banks very unhelpful. However, 6 years later they are well established and are steadily growing the business; from a standing start they now number 200 satisfied customers.

Network EQ is a company built on the belief that personal and professional contact is essential for provision of a high-quality service. Ben Organ, Managing Director, explained: “Our philosophy is never to promise what we can't deliver. We primarily deal with small to medium sized business customers and go out of our way to ensure we offer professional, down-to-earth advice and a highquality cost-effective service. We believe quality comes at a price, and while we are not the cheapest on the market, we are constantly striving to offer the best possible service at price that provides excellent value for money”.

There is a constant buzz of excitement in the Network EQ offices, the team relish the new and ever changing possibilities the most recent technological developments provide and constantly

Network EQ provide a high quality, reliable service which is backed up by excellent support and they are always at the cutting edge of technology SETsquared, University Gate East, Park Row, Bristol, BS1 5UB Phone number 0333 3441270


10341 1pg QPD:Inkost Ltd 1pg QPD 15/10/2012 17:13 Page 1

Managed Print benefits used to be the preserve of larger companies but the Brother scheme, makes affordable, high quality printing available to small and medium sized businesses. Brother’s Managed Print System allows customers to lease any Brother network-ready colour or mono laser printers and multifunction along with their A3 multifunction inkjet printers. The lease includes installation and servicing of the equipment, with the consumables charged on a “pay by click” basis - only paying for the pages you print. Inkost carry out the initial assessment, and advise on which machine would be the most suitable for their client but Brother will supply the equipment, servicing and consumables.

Inkost teams up with Brother to offer managed print services, to maximise business profits. Inkost, the premier office supplies company in the South West, have announced a new service for their customers. The well established, 1993, Newton Abbot company has teamed up with major manufacturer, Brother UK to offer “Managed Print Services.” Ian Preston of Inkost says “Managed Print Services (MPS) is a fantastic opportunity for businesses to control their printing costs.” A simple tailored package covers the hardware, installation, training and service to provide complete peace of mind. You only pay for what you print, as, unlike other schemes, there is no minimum volume. All your printing needs can be managed through an easy to use web portal, providing visibility and control.

Inkost were happy to be involved with the scheme because it gives their customers the reassurance of initially dealing with the local firm that they know and trust, with everything else dealt with by Brother whose strapline reads “Brother at your side.” Customers have seen a substantial overall reduction in their printing costs, paper usage and administration time, whilst reporting improved support and more effective print management. Besides Managed Print Services through Brother, Inkost Office Solutions is your one stop shop supplying all your office needs. They believe that good value is the key to their success. Their excellent relationship with their suppliers enables them to offer customers extremely keen prices across their wide range of products. Inkost supply printers, scanners and consumables from all the leading manufacturers, and services and repairs most makes of printers. Inkost has been awarded 2012 Partner Status by HP (Hewlett Packard) supporting sales growth and customer service They also offer a large selection of recycled toner cartridges. The new generation of remanufactured printer cartridges offer the same high quality print at a fraction of the cost of the original, to minimise the impact of your printing on the environment. Inkost will collect your empty cartridges for re-cycling, free of charge. Inkost Office Solutions services customers throughout Devon and the South West and provides fast same or next day deliveries nationwide.

Please visit their web site to view their product range or telephone 01626 333485/6. 8

10280 QPD 1pg:HorseWorld 15/10/2012 12:32 Page 1



Intelligence Led Security

A global security brand, MIG Security, is expanding into a whole new marketplace by taking over a local company, Marsh Barton Security Services. Clients can rest assured that the essence of the company will remain that of a local company providing services to the local area.

Marcus has a background in Special Forces and vast experience of operations at “the sharp end” of hazardous situations all over the world, providing a level of expertise and professionalism that have proved invaluable in building his business. Marcus is the founder and MD of MIG Security, a major player in the provision of security services internationally, but had always been interested in seeing what difference his experience could make to local providers. Marsh Barton provides a complete package of security services, including the installation and monitoring of CCTV systems, automated entry gate systems, key holding, manned guarding, and security patrols. When you commission Marsh Barton to look at your security systems they will carry out a confidential in-depth review and submit a professional proposal. Marcus says: “We only want to provide what is actually needed. We look at effective solutions, not at selling products and services that are not appropriate to the individual company or client.” Marsh Barton’s long established work force are enjoying the energy and enthusiasm that Marcus is bringing to the company, and have readily adapted to some new working practices, even though some of Marcus’s fresh, innovative projects have meant a steep learning curve for some. 3 brand new sign written Mini Cooper cars are to be seen everywhere around the city and surrounding areas, carrying consultants and supervisors, raising the company’s professional profile. The cars were purchased locally as part of a programme of building reciprocal relationships with local businesses, such as Northcott Beacham Insurance services, with whom they have a beneficial arrangement resulting in substantial savings to the end client. Marcus has also set up forums on industrial estates, on a neighbourhood watch model, but also to encourage companies to club together to share their security systems. He says: “Why have 3 or 4 separate patrols in one area, covering the same ground for 3 separate fees? A co-operative model makes much more sense and can achieve better protection for the same money or less.”

Marsh Barton had been providing security services in the Exeter region for over 30 years, and is a trusted and well regarded name in the area. The previous owner was very keen that the name and company values would be safe under any change of ownership, a stipulation that made the acquisition of the company a perfect fit for Marcus Divincenzo.

It will be readily seen that Marcus’s focus is on building a secure, successful business; he is in this for the long haul, and will continue to grow his security empire along ethical, sustainable lines.

Please contact Marsh Barton in complete confidence to discuss your security needs, by telephoning 01392 426947


10306 DPS 2pgs:Fairford Electronics 15/10/2012 16:30 Page 1

In the mid seventies, Frank Nola of NASA invented an energy saving algorithm for single phase induction motors. 1982 pushing the boundaries of established practice, Ray Bristow took this to the next level by creating the first fully digital three phase soft starter with automatic Energy Optimising – the Fairford EO System was granted patents in the USA, Japan, Australia and Europe. This was the starting point of the soft starter industry which is now worth over $600m p/annum. The Fairford product range incorporates high speed processors that accurately match the output of the electric motor to the characteristics of the load. During motor starting the products reduce wear and the strain on electrical systems, and once the motor is running the product saves energy. It does this using an energy saving algorithm which is unique in the world market place.

Motor Control Solutions from Fairford Fairford Electronics are the original pioneers of motor control technology; daring to be different, Fairford remain the most specialised and experienced company in the motor control industry.

Fairford Electronics design and manufacture single and three phase energy saving motor controllers for industrial and commercial applications. Fairford work with OEM’s, industrial control specialists, multinationals, and end users and panel builders. They provide solutions for single phase applications between 1.1kW - 4kW and three phase applications up to 2500A, they also offer bespoke design solutions for any industry or application.

Unit 1 & 2, Farrow Road, Great Barr, Birmingham B44 9HE Tel: 0121 608 1333 Fax: 0121 608 2626 E-mail:

Birmingham Aluminium Ltd is proud to be a valued associate of Fairford Electronics. We have worked closely with assisting in the design procedure and manufacturing Heatsinks for their innovative product range. Our Philosophy: To work with our customers to offer the most cost effective solution with excellent customer services and a positive can do attitude. New Products: We are constantly looking at evolving markets and work closely with OEM’s to design Heatsinks and other Aluminium Components to enhance their products. 10

10306 DPS 2pgs:Fairford Electronics 15/10/2012 16:31 Page 2

Product development is an ongoing process at Fairford. As well as designing and manufacturing their own range of Soft Starters, Fairford designs and builds custom products for many large companies around the Globe, ensuring each product is unique and meets the needs of individual clients. The team take an initial specification from the client; produce a sketch; undertake computer modelling: develop bespoke software; produce prototype units, fully lab and field test the solution and finally end up with a complete product that is unique and meets the customer’s specific criteria. Producing a product in this way ensures the product is tested at every stage of the design and manufacturing process ensuring the complete reliability of the finished product. Fairford’s latest transformation, Medium Voltage Motor Control solutions, are the newest addition to their product portfolio (details about this product can be found on their Blog dated 1st June ).

Mark Shepherd MD says, “Our business doesn’t end with the products that we offer; Fairford are renowned throughout the industry for providing high levels of customer service and after care. We work to support our customers right from the initial buying stages through to providing technical advice and supporting them throughout the product life cycle.” The company continues to experience strong growth, up by a third, since it moved to new premises in 2011. Today over 80% of production is exported, with Germany and USA being key markets, but they are increasing their penetration in China, Russia, South America, the Middle East and other Far Eastern markets.

For more information visit the web site or telephone +44 (0)1752 894554 Bristow House, Gillard Way, Lee Mill Industrial Estate Ivybridge, Devon PL21 9GG

2012 is set to be an extremely exciting year for the company; November will see the launch of an entirely new ‘state of the art’ product – all details of which are currently top secret! Customers are invited to follow the product development stages on Facebook and Twitter where Fairford will be giving regular updates!

PROUD TO SUPPORT Fairford Electronics

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Solitas Ltd offer an extensive range of manufacturing processes, technologies and plant including: CNC punching, Laser Cutting, CNC V-Forming TIG welding, MIG welding, Guillotining and much more... Solitas Ltd Pennygillam Ind Est | Launceston | Cornwall | PL15 7ED

Call us on 01566 773773 or email

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10327 1pg:Carford Group 15/10/2012 11:48 Page 1

Bristol Blue Glass is famous throughout the world; the lustrous deep blue glass has been produced in Bristol since the early 18th century. The beautiful colour comes from the addition of cobalt oxide to lead crystal, and while it is uncertain exactly when Bristol Blue Glass was first made the quality and beauty of the glass swiftly gained popularity.

Although production ceased in the early 20th century, Bristol Blue Glass was revived, and almost 70 years after the last Glass factory closed in Bristol, the tradition of high quality glass manufacture continues at The Bristol Blue Glass Ltd in Brislington, Bristol. In a mass produced, expendable world, every piece of Bristol Blue glass is entirely freeblown, and handmade without the use of moulds or machinery, making each piece unique.

Today, the skilled glass makers at Bristol Blue Glass Factory & Shop are continuing a time-honoured tradition at the thriving, working factory. You can visit these skilled craftsmen at their workshop in Brislington, South Bristol, where you can watch the glass being blown, spend time in the museum of glass, listen to fascinating commentaries and join in with exciting, hands-on activities. You can even blow your own beautiful glass bubble. The shop, features the widest selection of Bristol glass available to buy anywhere in the South West, including a stunning range of corporate giftware. In this Diamond Jubilee year, they are producing some beautiful commemorative pieces, including a Bristol Blue paperweight, and a coin.

For more information or to book a visit please visit the web site or telephone (+44) (0) 117 972 0818 We are proud to support Bristol Blue Glass

Over 100 New lines now available

Karina Krafts Ltd, the leading supplier to the trade for Gift & Jewellery boxes . Displays . Bags & Pouches . Sundries Check out our website fo full details

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31382 BBP Feature 1pg.qxp:Transport Warehousing 06/09/2012 11:49 Page 1


warehousing ERHPSKMWXMGWMRHYWXVMIW Leading logistics consultant David Baker, from Baker Rose, will present the keynote address highlighting the challenges such as rising fuel prices, rents and lack of skilled staff in key locations, to be overcome when building winning warehousing strategies. DP World, which is investing £500m in building a complete new port on the Thames, will be highlighting how this new warehouse capacity can meet the changing supply chain requirements of UK exporters and importers from the fast growing Asian Countries.

A LACK of decent facilities in prime locations is driving above inflation increases in rents as landlords seek to cash in which, in turn, is putting additional pressure on the already tightly squeezed margins of companies operating in the UK’s logistics industry. Members of the United Kingdom Warehousing Association (UKWA) heard of these and other challenges at their recent AGM from their chairman John Maguire. In his address, he warned that the lack of speculative industrial property development in recent years has resulted in an acute shortage of good quality, affordable warehouse and distribution space which is putting additional pressure on the UK’s logistics industry. Over the past three years the supply of new build or refurbished industrial accommodation has fallen steadily to the point where it now represents just 11% of all available stock. Currently 84% of all available storage space in the UK is classed as second hand. “Along with the retail industry, the third party logistics service sector continues to drive demand within the industrial property sector,” said Mr Maguire in his address at the Dorchester Hotel, London. “But the lack of good quality accommodation is leaving many 3PLs with little alternative but to defer decisions to take space rather than take poor quality stock. In many cases companies are reconfiguring their existing facilities to accommodate new or growing accounts.” With uncertainty continuing over the Euro, the situation is unlikely to ease soon but it’s not all bad news. Recent research has shown that, in spite of the recession, many retailers and manufacturers are investing in supply chain improvements and warehouse developments to give them greater competitive advantage and maintain their profitability in the difficult economic conditions both in the UK and across Continental Europe. To help warehouse owners and managers create success for their businesses in challenging times the leading annual networking event for the warehousing sector – Warehousing Futures will showcase winning strategies, innovative solutions and best warehousing operational practice. Due to take place in St John’s Hotel Solihull, during October 29 and 30, Warehousing Futures is the specialist annual event for warehouse owners and their managers, as well as logistics directors, operations directors and warehouse users.


Its planned multi-user facility will also be an ideal location for the smaller third party operator to have a presence at London Gateway. With the requirement for higher and larger warehouses the accurate construction of the building is crucial.

A LACK of decent facilities in prime

Twintec, leading suppliers of innovative warehousing flooring systems will be presenting case studies on how to reduce maintenance and operational costs of large warehouses.

putting additional pressure on the

Best practice in the warehouse is driven by having the right contract in place with customers and third party suppliers at the outset. Leading specialist logistics Lawyers Freeth Cartwright will be sharing their knowledge of the pitfalls to avoid when making a long-term warehousing commitment. Bakkevor, leading own brand food manufacturer, will demonstrate how warehouse management software from @logistics Reply has delivered success to their business and maintained their bottom-line performance. Innovative solutions in automation and picking strategies will also be highlighted. As the leading networking event for the warehousing sector, the programme includes a number of interactive sessions with the audience with experts on hand to answer key questions. Warehousing Futures 2012 delegates will be also able to debate with customers from John Lewis, Jaguar Land Rover and Ideal Standard how they have driven success in their businesses. Three leading environmental experts will be able to demonstrate how to make significant savings in heating, lighting and running materials handling equipment.

locations is driving above inflation increases in rents as landlords seek to cash in which, in turn, is already tightly squeezed margins of companies operating in the UK’s logistics industry Best practice in the warehouse is driven by having the right contract in place with customers and third party suppliers at the outset.


For further information or to take advantage of the Early Bird delegate packages of £100 plus VAT day delegate rate or £200 plus VAT for the full delegate package including the networking dinner and overnight accommodation at the hotel, contact the Logistics Leaders Network on 01737 457002 or email Warehousing Futures is sponsored by the Logistics Leaders Network, a unique combination of logistics leaders in all retail and manufacturing sectors, logistics consultants, haulage and freight forwarding and global logistics specialists and the United Kingdom Warehousing Association (UKWA), representing over 80% of the third-party warehouse space in the UK.


10365 DPS:Carford Group 15/10/2012 13:59 Page 1

CHEP UNVEILS NEW STATE OF THE ART SERVICE CENTRE AT SEVERNSIDE One of the world’s leading supply chain companies has unveiled its most advanced facility yet at Avonmouth near Bristol. CHEP, the leading provider of pallet and container pooling solutions, has opened a Service Centre at the 8 acre Severnside location on the new Central Park development representing an investment of £4.6 million. The facility is equipped with the latest automatic fault detection and repair equipment which make it the most advanced of CHEP’s 500 worldwide Service Centres. The Severnside facility can process around 100,000 pallets a week, with the major part of the inspection, repair and repainting process being done automatically and completed in less than ten minutes. The Service Centre features the very latest state of the art laser system which checks the pallets for damage and works in conjunction with a robotic cutter to identify and remove any broken elements. A further robot then fits the new pieces as required and nails them securely in to place. Whilst CHEP’s site in Manchester has the automatic inspection system, Severnside is the first to combine it with the repair technology. The system can even automatically remove the internal support “stringers” on a pallet which previously had to be done manually. “The site is also the first in the UK to comply with BREEAM’s* tough 2011 environmental accreditation scheme for industrial buildings.” * BREEAM: Building Research Establishment Environmental Assessment Method

CHEP’s Managing Director for UK & Ireland, Howard Wigham, said: “As a business, CHEP helps its customers to move, store and protect their goods through the supply chain in a cost effective, safe and environmentally sound way. This new site strongly reflects our overall business ethos and will improve platform consistency and quality for our customers.” The new building has also been designed to minimise the carbon footprint and reduce operating costs. Rain water is collected and used to wash pallets and even to flush the toilets on site while solar panels are used to heat the water. Motion sensitive passive infrared lights ensure electricity consumption is kept to a minimum.

Kevin Galvin, Programme Manager for CHEP UK, Ireland & Benelux, said: “This site clearly leads the field technically. In addition, the whole process is quicker as all the work takes place on a continuous production line, whereas previously batches of pallets would have to be moved from one line to another.


BREEAM, the most widely used international environmental assessment methodology, has been applied to over a thousand buildings in Europe, Asia, and America. Its success is largely due to a benchmarking approach; comprehensive coverage of issues related to energy, environmental impact, and health and productivity; and the identification of realistic opportunities for improvement as well as potential additional financial rewards. About CHEP CHEP is the global leader in managed, returnable and reusable packaging solutions, serving many of the world’s largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,000plus employees and about 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in more than 50 countries. Our customer portfolio includes global companies and brands such as Unilever, Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited.

For further information, visit

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WE HELP BUSINESSES STORE, MOVE AND PROTECT THEIR PRODUCTS THROUGH THE SUPPLY CHAIN IN A COST EFFECTIVE, SAFE AND ENVIRONMENTALLY SOUND WAY. Through our quality equipment, information systems, network scale, insights and people we believe we can help every business to systematically reduce their total packaging driven supply chain costs. As all of our solutions are based on returnable and reusable pooled equipment, you know that they are recovered and reused time and time again. So not only will it save you money, it won’t cost the earth either. To find out more visit, or email



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S E V I T IA e

v T o r I p N m i I o t W d

e c E n N annou British Safety Council’s manifesto for safer and healthier workplaces was launched at the House of Commons on 23rd of April. 2012. Health and safety generates polarised views. Some see health and safety regulation as key to preventing injury and ill health; others see it as a burden on business, driving risk aversion and undermining our collective sense of responsibility. Over the past year health and safety regulation has been under scrutiny from the government and the press have frequently highlighted misapplication of these regulations.

Speaking at a launch of a new mental health initiative, 26 June, 2012 Lord Howe set out how leading companies and organisations including EDF Energy and EEF The manufacturers’ organisation, have signed up to a new Responsibility Deal on mental health adjustments pledge to help manage and support employees with mental health needs in the best way possible. The approach, which has been developed as part of a new health and work pledge, is set out in a simple guide that includes suggestions such as: • taking a flexible approach to start/finish times and shift patterns

It is clear that too many people are still being killed, injured or made ill by work. In Britain in 2010/11 there were 26,000 major injuries, 26.4 million working days lost due to work-related illness and workplace injury and globally 2.2 million workers are being killed each year. In Britain this is estimated to cost the economy £22 billion and internationally the economic impact is estimated at 4% of global gross domestic product.

• allowing paid or unpaid leave for medical appointments

As a response to this, the British Safety Council launched its manifesto for workplace health and safety, Working Well, in the House of Commons on 23 April 2012 at an event hosted by Member of Parliament, Andy Slaughter.

One in four people experience a mental heath problem at some point in their lives. Poor mental health currently costs the economy an estimated £105 billion and is the most common reason for incapacity benefit claims.

Alex Botha, chief executive of the British Safety Council, announcing the launch of the manifesto said, “Our vision is that no-one should be killed, injured or made ill through work activities. Our goal is to bring together influential players, including politicians and opinion formers, to help focus on what we need to do make that vision a reality. Health and safety, when properly and sensibly managed, produces immense business, economic and social benefits.

Speaking at the launch, Lord Howe said: “A good working environment is crucial for our wellbeing – and it can help aid the recovery of mental health conditions. However, stigma and lack of understanding means many remain unemployed or underutilised. This Responsibility Deal pledge will help employers think through the simple steps they can make to help.’

Working Well outlines the actions businesses and others can take now and is call to action in the UK and worldwide. The manifesto is a long-term road-map, setting out a number of actions in five steps that will bring together all those with an interest in health and safety to deliver. For Britain more regulation and enforcement is not the


answer. Better sharing of knowledge and expertise, as well as a more risk educated society is.”

• offering a phased return to work • providing a quiet space for breaks • offering job sharing

The cornerstone of Health and Safety legislation in the UK is the Health and Safety at Work Act 1974, often referred to as HASAW or HSW, this Act of Parliament places a duty on all employers "to ensure, so far as is reasonably practicable, the health, safety and welfare at work" of all their employees. Among other provisions, the Act also requires:

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k r o w t a y

et f a s h&


• The Health and Safety Executive (HSE) • Health and Safety at Work, etc. Act 1974 • Management of Health and Safety at Work Regulations 1999

• safe operation and maintenance of the working environment, plant and systems • maintenance of safe access and egress to the workplace • safe use, handling and storage of dangerous substances • adequate training of staff to ensure health and safety • adequate welfare provisions for staff at work. Employers must also keep and revise a written record of health and safety policy and consult with employees or their representatives on such policies (this only applies to those employing five or more). The full text of the Act, including all current amendments, can be downloaded from the HSE website's HSWA pages. The Health and Safety Executive (HSE) is the UK government body responsible for enforcing health and safety at work legislation. The HSE also plays a major role in producing advice on health and safety issues, and guidance on relevant legislation. The role of enforcement is split between HSE and local authorities depending on the business sector.

• Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 • Workplace (Health, Safety and Welfare) Regulations 1992 • This webpage available in other languages The legislation was later extended by The Management of Health and Safety at Work Regulations 1999 which places a duty on employers to assess and manage risks to their employees and others arising from work activities. Employers must also make arrangements to ensure the health and safety of the workplace, including making arrangements for emergencies, adequate information and training for employees and for health surveillance where appropriate. Employees must work safely in accordance with their training and instructions given to them. Employees must also notify the employer or the person responsible for health and safety of any serious or immediate danger to health and safety or any shortcoming in health and safety arrangements. View The Management of Health and Safety at Work Regulations 1999 (external site)

In addition, HSE conducts research into the effectiveness of regulations and other health and safety issues, consults with employers and employees representatives, and advises legislators and government on health and safety.

The HSE has produced an Approved Code of Practice and Guidance booklet on these regulations. It is a priced publication and can be ordered online from HSE Books:

The HSE website contains a wealth of information and guidance on maintaining health and safety at work, and detailed advice on complying with health and safety regulations.

View details of HSE's The Management of Health and Safety at Work Regulations 1999 Approved Code of Practice and Guidance L21 (external site)


10279 DPS:Carford Group 15/10/2012 11:27 Page 1

Safe Track Associates Limited Construction Safety Management Health and Safety Consultants CDM Co-ordinators (CDM-C) Risk Management Health and Safety has become seen as a bit of a national joke with the media - but they’re certainly not laughing at Safe Track Associates Limited. Director Neil Sangster accepts that one of the firm’s biggest challenges is to get businesses to recognise that investing in Health and Safety can not only result in financial savings but also an improved working environment with increased productivity. A safe, healthy and happy workforce is a productive workforce. Health and Safety is not just an ‘add on service’ delivered by the likes of a junior staff member, administrator or someone as a part time activity.

They include Coventry’s Herbert Art Gallery, Waterside Theatre in Aylesbury, RWE npower’s Staythorpe Combined Cycle Gas Turbine (CCGT) Power Station in Nottinghamshire, Waingels College in Reading, GKN Aerospace Services Limited and Airbus Operations Limited Manufacturing facilities in Bristol to name just a few. Despite the economic climate, this year has seen Safe Track Associates Limited making a determined drive to grow the business, secure new customers and successfully consolidate its relationships with current ones. The company has grown steadily over the last eight years, with Safe Track Associates Limited firmly establishing themselves in the market place as one of the leading safety management consultancies, having gained a reputation for delivering projects and commissions on time and on budget while always meeting and, more frequently, exceeding client expectations.

“The key to successful and sensible Health and Safety Management is to appoint experienced and qualified Safety and Health Practitioners. We are totally committed to providing the highest quality professional service and by demonstrating that committment on commissions, we hope to motivate management, staff, other consultants and contractors to deliver the quality of service that today’s clients expect,” says Director Neil Sangster.

“We’re a team of highly skilled and knowledgeable chartered safety and health consultants, risk managers, CDM co-ordinators, construction managers and project managers who operate primarily in the construction, property, engineering and manufacturing sectors.” Explains Neil. Underlining their expertise is a long list of accreditations with the team being members of the Chartered Institute of Occupational Safety and Health (IOSH), the International Institute of Risk and Safety Management (IIRSM), registered CDM Co-ordinators at the Association for Project Safety (APS) and on the Occupational Safety and Health Consultants Register (OSHCR).

And the message is getting across - today Safe Track Associates Limited can name some of the country’s largest companies as satisfied clients having been appointed on many prestigious projects across the country.


“We believe in a proactive and positive approach to Health and Safety Management and we pride ourselves on our service delivery, which is supported by precise quality advice, guidance and documentation delivered or produced to a very high standard.” Neil proudly states.

10279 DPS:Carford Group 15/10/2012 11:27 Page 2

Successful Construction Safety Management: Local Resource – International clients Over the past five years, the Construction (Design and Management) Regulations 2007 have made significant improvements to the way that construction and engineering projects are delivered, with focused project management supported by enhanced safety and health initiatives delivered by competent construction professionals.

alongside the client team. We regularly team up with the client to act as Principal Contractor, this has many benefits, including improving and controlling Health and Safety management while reducing costs considerably. We have historically and we continue to successfully deliver major construction projects and machine installations with zero incidents. We are proud to announce that we have just completed a six month contract with the American Autoclave Company managing the installation of one of their Autoclaves for a major Aerospace Manufacturer. As the appointed CDM Co-ordinators and Construction Safety Managers we were responsible for safely delivering the turnkey package to modify the cooling system of an existing Autoclave, then install the new Autoclave adjacent, linking all communal systems to make them both fully operational. In parallel to delivering the American Autoclave Company works, we were appointed CDM Coordinators and Construction Safety Managers for the installation of two Automatic Fibre Layup machines by Spanish Machine Manufacturer M Torres at the same facility, but this time in a ‘Clean Room’ environment over an eight month period. Both these projects were delivered on time and on budget while maintaining full production activities in the factory.

Since the inception of the CDM Regulations, Safe Track Associates Limited have been successfully assisting Clients, Developers, Principal Contractors, Management Contractors and General Contractors across the United Kingdom (UK) with delivering cost effective safety and health management.

You can now keep up to date with the latest Health and Safety news from us. Just like us on Facebook or follow us on Twitter for helpful advice and guidance or legislative updates. @Safe Track Associates Ltd @SafeTrackLtd

Safe Track Associates Limited Construction Safety Management Health and Safety Consultants CDM Co-ordinators (CDM-C) Risk Management

We operate in the following sectors sProperty sEngineering sConstruction sManufactuing

Services we offer sFire

Over recent years, we have also helped many European and International companies develop their existing management procedures and trained their staff to meet the UK requirements for delivering projects here in the UK. Quite often, we provide resource both off site and on site to act as CDM Co-ordinators, Construction Safety Managers and Health and Safety Advisors

Risk Management sSelection of Equipment sPolicies and Procedures


Plans sTask Analysis sCDM Co-ordinator sRisk Management


Training & CDM Training sAccident Reports & Investigations


Assessments and Audits sConstruction Safety Management sWorkplace sHelp

Conditions Surveys and Inspection

with Insurance Liabilities and Claims

Unit 12 Greenway Business Centre Doncaster Road Bristol BS10 5PY

Tel: 0117 908 3860 Fax: 0117 908 5352 Email: Website:


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Mitchell Cycles is a retail business with two shops Swindon Cycle Superstore in Beechcroft Road, Swindon and Mitchell Cycles in Shrivenham Road Swindon. Founded by Harold Mitchell in 1968, it is now owned and run by his son Andrew Mitchell, along with the excellent members of staff who make up the team.

Cycling has many benefits, its good exercise, low cost travel, it helps traffic congestion and parking problems, it is environmentally friendly and it saves money. So get a bike this Olympic year and enjoy the great British countryside. The team at Mitchell Cycles wish you “relaxed and happy travelling.”



27 Shrivenham Road, Swindon Wilts SN1 2QA

Harold, now 80 began the business as a 5* Raleigh dealer only, but he later changed the business model to supply a range of brands to offer his customers more choice and scope.

Tel: 01793 523306 Fax: 01793 514 008

Swindon Cycles Superstore 60A Beechcroft Road, Swindon SN2 7QD Tel: 01793 700105 Fax: 01793 700167

Dawes Cycles

are proud to be longstanding suppliers to

Mitchell Cycles Mitchell Cycles sells a wide range of bikes priced between £100 and £2.5k, offering a full range of the latest models, but also stocking models from the previous season at highly discounted prices, for those who do not necessarily want the manufacturer’s newest releases. Mitchells is the epitome of a good old fashioned family business – and the staff are all proud of it. Owned and run by a family for families, it is genuinely totally customer focussed. Mitchells enjoy a very strong reputation among both the serious cycling fraternity and among families who bought their first bikes with them and are now returning to buy bikes for their own children. They have customers who travel from other parts of the UK and they also send bikes to customers throughout the UK. Many of their customers have been loyal to them for many decades and have become friends. 20

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The Bristol Workshop

Bristol MG owners are driving over to Yate to find The Bristol MG Workshop at their new premises at Unit B5 The Badminton Centre, Station Rd, Yate, Bristol BS37 5HT, next to the railway station.

Everything for Your MG

The paint booth gives them the ability to offer a full repaint as well as general repairs. Other finishing works include, paint restoring such as flatting mopping and polishing and full valeting including leather and vinyl re colouring. They can supply parts to order if it helps, but don’t keep a large stock. They also cater for Minis, Triumphs and any older British car mechanically, while the paint shop covers any car.

For further enquiries contact Bob or Ian on 01454 501814 Email: Visit:

ACTIONPRINT creating the right impression

Bob Henson moved the business from Staple Hill in April this year but customers will find the same enthusiasm, expertise and attention to detail that they are used to from this well established business. All the familiar, experienced faces have moved with them, one of whom has worked with Bob for 29 years. They are able to offer a complete range of services for your MG, whether modern or old, with a fully equipped, purpose built workshop able to carry out mechanical repairs, servicing, electrical, trimming, MOTs and bodywork including insurance work, with their own panel beater, through to complete ground up restorations. They do occasionally have fully restored cars for sale

nD e s ig Great P r in t y it l a Qu heads s . Letter rd ess Ca . B u s in s t . L e a fl e e s ur . Broch rms e s s Fo r . B u s in C o lo u y a D . Same g P r in t in

all your Printing needs under one roof


We are proud to support The Bristol MG Workshop

90 Broad Street, Staple Hill, Bristol BS16 5NJ For a Free Quote call: 0117 987 7710 e: 21

10126 1pg:Automotive Control 15/10/2012 16:50 Page 1

Automotive Control Ltd is a well established company based in Avonmouth, in Bristol, which has been supplying and installing vehicle accessories for motor dealers, fleet and private customers since 1988, to all types of private, plant and commercial vehicles. Their experienced mobile engineers will come to you at home or business, and cover the whole of the South West and South Wales areas, fitting car alarms, immobilisers, tow bars, GPS, management systems and Thatcham approved security. You want to know that the security system you get fitted is going to be reliable, safe and effective so it's important to choose a quality installer. Locals know that with 48 years experience in the motor trade, Automotive Control is the business to go to for in depth product knowledge, service and advice. Their long established client base throughout the South West and Wales includes various large private organisations, HGV commercial dealers and local car dealers. Automotive Control’s range of security systems, telematics and communication products incorporates some of the best known and most reputable names in the industry. They supply and fit, among their range of security and in-car electronic accessories, Cobra, Rosen and Clifford who are all widely regarded as industry leaders in design and innovation.

Their substantial towbar fitting department are approved installers for Witter Towbars, who are known for the highest standards of design, quality, safety and security and are the UK's leading towbar manufacturer. Witter manufactures a complete range of towbars and accessories, designed for to-day’s modern lifestyles, and distributed through a network of specialist stockists and fitters. Witter is so confident with the quality of their towbar manufacturing process that they offer a full ifetime warranty with all fixed towbars. Insurers may require proof that an approved security system has been installed correctly as a condition of cover or premium discount. Automotive Control is accredited by the Thatcham Recognised Installer Scheme. Thatcham, the body responsible for testing and approving vehicle security systems on behalf of the insurance industry set up the scheme following the failure of the VSIB (Vehicle Systems Installation Board) which went into administration in 2009. Thatcham Recognised Installers need to comply with a range of conditions including proof of relevant product training and PNC (Police National Computer) checks, and are covered by a simple assessment and monitoring scheme. Automotive Control will always be happy to quote for your work and advise on the most suitable equipment for you. Their experienced engineers and well trained staff, provide a professional, competitive and reliable service for all types of 12 and 24 volt vehicles.

Contact them on 0117 908 0708 for more information.

Unit 23 Avonbank Industrial Estate, West Town Road, Avonmouth, Bristol BS11 9DE


The UK's Leading Towbar Specialists Buy and Book a Fitting Online Visit our website to find your nearest fitter! ;MXXIV8S[FEV7]WXIQWEVITVSYHXSWYTTSVX Automotive Control ERH[MWLXLIQEPPXLIFIWXJSVXLIJYXYVI





01932 772400





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Anxious vehicle insurers turned to Thatcham, who in turn enlisted the assistance of Secure Micro Solutions. Throughout 2011, significant investment in Research and Development culminated in the launch of ProCatt.

IMPEX PARTS Leading the fight back against catalytic converter thieves, Leeds-based Secure Micro Solutions Ltd, part of well established Impex Parts, have developed ProCatt. In 2010, partners Steve Burrows and John Hicken became aware of the sharp increase in Catalytic Converter thefts through Thatcham – The Motor Insurance Repair Research Centre. Unscrupulous thieves are removing Catalytic Converters from vehicles throughout the UK, and the worrying trend is increasing year on year at a significant cost to both owners and insurers.


British-made, ProCatt is a totally universal product – it can be fitted to any vehicle, with any size of catalytic converter. All methods used to steal catalytic converters have been tested with ProCatt to ensure that any attempt to remove the converter will be met with the vehicle horn sounding, lights flashing, and the activation of a number of additional security devices; including the vehicle’s existing alarm, tracking, pager/texting and fleet management systems. As many light commercial vehicles are not fitted with OE alarms, each ProCatt includes an alarm to sound the vehicle’s horn and flash the hazard lights, and vehicles fitted with Fleet Management Devices have the option to be alerted by text during an attempted theft. Two smart technology detection sensors (STDS), harmonically tuned to the type of frequencies generated on the vehicle’s exhaust system, trigger the alarm if any attempt is made to cut, burn, or un-bolt the catalytic converter. Any attempt to remove or interfere with the sensors or wiring will also result in an immediate alarm condition, making the ProCatt totally secure. A highly-visible flashing LED warning device, positioned on the vehicle’s dashboard or windscreen, warns potential thieves that the vehicle’s Catalytic Converter is alarmed. Two window decals further reinforce the warning by portraying the same message. The retail price of the alarm system is £149.95 excluding VAT. Steve Burrows says: “We are currently in negotiations with several national names to offer an installation service, and Bristol firm, City West Commercials, are already onboard as approved fitters. We estimate the fitting cost will be around £99.00 + VAT, and market research confirms that the price level is competitive, and certainly reasonable when compared with the enormous costs incurred as a victim of this crime. We are confident, but cannot yet confirm, that insurers will reduce premiums to policy holders once ProCatt is fitted.” John Hicken proudly adds: “ProCatt was launched at the beginning of March and, due to the overwhelming demand, we are now increasing our production schedule.”

For more information please visit the company’s website Typically, the catalytic converter is removed by means of a battery-operated angle grinder during nightfall, and it can take thieves less than 45 seconds to remove the converter without any consideration to brake pipes or fuel lines. Commercial, and Light Commercial Vehicles, along with 4x4s, are predominantly the targets, as they have sufficient ground clearance for the thief to access the converter without having to jack the vehicle. or telephone 0113 2445656

IMPEX PARTS Unit 8 United Business Park, Lowfields Road, Leeds LS12 6UB 23

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SYSTEMS LTD LAGOR SYSTEMS have been successfully installing and servicing vehicle security and tracking equipment in the South West for just over 10 years. Managing Director, Stuart Latham, says:

Managing Director Stuart Latham

“We have thoroughly enjoyed working with customers all over the area, from Bristol to Cardiff, to Gloucester and to Penzance, bringing the latest technology to secure their vehicles. We are looking forward to the next 10 years of serving our customers old and new.”

LAGOR SYSTEMS offers a full range of products to the Motor trade, Plant Hire companies, Hauliers and to private owners for cars, vans, lorries, all types of trailers and all types of plant. Products include: •

Fleet Tracking

Plant Keypad Immobilisers

Stolen Vehicle Recovery systems

Plant & Agricultural Vehicle Tracking.

Our installation technicians are qualified and competent, and will come and fit on site, at the workplace or at customers home as convenient. Our products are Thatcham approved, which gives the possibility of an insurance discount.

We offer Fleet Tracking Management for precise monitoring of vehicle starts and stops, speeds and journey routes in real time via the Internet. This system enables fleet managers to maximise vehicle, fuel and usage to help with efficiency of fleet transport in these difficult economic times. 24

To combat theft of expensive plant, LAGOR SYSTEMS specialise in immobilisers specifically designed for the harsh plant environment. It immobilises three circuits and the keypad can be set with a PIN for the individual machine and a different “depot” PIN for a group. LAGOR SYSTEMS are pleased to be a TRACKER approved dealer and installation centre, and can supply and fit their Stolen Vehicle Recovery system, which is the only system used in partnership with all 52 UK police forces. Stolen vehicles can be found wherever they are hidden, even in underground car parks or shipping containers, overcoming jamming devices used by professional thieves. For Plant and Agricultural Vehicle Tracking we have a robust and waterproof unit, proven to withstand harsh equipment usage, which is installed in the machine, allowing fleet managers to monitor usage via the Internet whatever the conditions and wherever the equipment is being used. And for customers who want the latest “tech”, we can “Geofence” the machine”, which means a location radius can be set up, within which the plant can move freely, but if it is moved outside the location, an alert is generated. There are also battery powered units for equipment without built in power supplies, such as trailers, to ensure they can be monitored and protected. Our satisfied customers throughout the South West include: Sureway Express Transport, Sydenham Hire, Eagle Plant and Water Matters... For more information please

visit: call: 01934 514654 mobile: 07787 515992 email:

10417 1pg:CD Engineering 28/09/2012 10:28 Page 12

Professional, local and committed to customer satisfaction, Lifestyle Lets is an independent lettings and management agent in Cheltenham who specialise in sourcing and managing desirable properties throughout Worcestershire and Gloucestershire. Lifestyle Lets have unrivalled local knowledge and provide an active, focussed, service for their clients. They provide the highest possible quality of customer care to both tenant and landlord. They are especially successful in the demanding area of corporate and executive relocation, providing more executive relocations than any other agency in the area, due to their close links with the executive search and employment sector. This is a sector that often needs prestige accommodation to be found quickly and reliably. Lifestyle Lets’ extensive local knowledge and network of contacts gives them prior knowledge of properties due to become available, even before they come to market. Landlords at the executive level are especially particular about the style of tenant they will accept, and the corporate sector with the additional reassurances it carries is much favoured. All landlords need to protect their investment and professionally managed letting provides peace of mind for landlords. Mark Wilkins of Lifestyle Lets says “We understand that your property is a major investment that you need to protect. We work closely with landlords and provide a comprehensive range of professional services to offer you security and peace of mind.

Tenant Find covers evaluation and market appraisal of your property, marketing and advertising, and accompanied viewings. Tenant related services including references, tenancy agreements, invoicing, and the collection of the initial month’s rent and deposit. Deposits are held under the “Deposit Protection Service.” Gold Management covers the same services as Tenant Find, but also includes inventory services and utility readings at the start and end of the tenancy. Rents; receiving and remitting to landlord, including monthly statements and the pursuance of arrears. This level also covers any necessary safety testing and the negotiation of any property reconditioning fees. Platinum Management covers all the above but with the addition of the organisation of all repair and maintenance tasks, including emergency repairs, tenders where required, the monitoring of reported expenditure, quality of work, and quarterly property inspections. This service notifies all utility companies when the client changes, and covers the preparation and serving of appropriate notices. Visit their web site to view properties currently available, or telephone on 01242 582989 to discuss your requirements. Please remember that availability is constantly changing and the right property for you may be just about to become available.

With Lifestyle Lets you are always in complete control of all expenditure on your property investment. The property will be managed by our dedicated team of Property Managers who will handle all administration and tenancy queries, and are available 24 hours a day, 7 days a week.” Prospective landlords can choose between 3 levels of service, depending on the level of involvement required.


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F.H.CUMMINGS UNLIMITED Residential and Commercial Developments

F H Cummings Unlimited is proudly celebrating 30 years of housing happy clients in the Dorset area. They are a family run company who believe in maintaining the traditional values of quality and service, and which is run by the two sons and daughter of the founder Mr Frederick Henry Cummings, who started the business in 1982. FH Cummings Unlimited has developed into one of the areaâ&#x20AC;&#x2122;s leading development companies, constructing traditionally built homes and quality commercial property and with an outstanding reputation within the industry.

The company deals in multiple projects, rather than just one offs, their smallest development so far has been a prestigious development of just 10 homes. The company specialises in using traditional methods and local materials as far as possible, creating homes and industrial property of outstanding quality, excellence and value for money. They have a well established, highly trained workforce who is committed to delivering a quality end product. The family considers that the companyâ&#x20AC;&#x2122;s success is as a result of the loyalty and expertise of the whole team. Melanie Cummings explained: â&#x20AC;&#x153;As a family run business our main aim is to provide exceptional homes that not only we will be proud to put our name to, but one that purchasers will be proud to own for many years to come. This has many times been proven by people contacting us wishing to buy another "Cummings" house.â&#x20AC;?

Hill Osborne Chartered Accountants and Business Advisors Proud to have helped FH Cummings to achieve their successes to date. Call us on 01202 678555 or visit our web site to discover how we could help your business.


OFFICE: Tower House, Parkstone Road, Poole, Dorset BH15 2JH


They are really delighted by the success of a recent apartment building project, in Weymouth with the first block being sold straight away to a local housing association. The remaining 41 flats are to be entitled Corallian Court after one of the predominant types of local Jurassic stone. The flats are a mixture of one and two bedroom apartments, affordably priced from ÂŁ125,000 for a one bedroomed unit. The flats are built to a very high sustainability standard, Code 3, and incorporate the very latest energy conservation technology from NIBE energy systems. F H Cummings Unlimited chose to work with NIBE because they, NIBE Energy Systems, are the largest manufacturer of domestic heating products in the Nordic countries, and a market leader in Northern Europe in the electric water heater and heat pump segments. NIBE supply homes and buildings with products that provide domestic hot water and ensure a comfortable









10293 3pg:Carford Group 15/10/2012 16:10 Page 2

indoor climate. The system employed in this building takes warmth from the air and uses it to heat the water and provide underfloor heating. The enclosed system keeps rooms at ambient temperature the whole year round, while the computer controlled system adapts to your usage. The system is extremely cost effective and efficient to run.

developers and occupiers recognise the advantages. Timber frame is one of the most technologically advanced and sustainable forms of construction available nowadays. It helps to ensure a high quality product, reduces overall build costs and shortens the duration of build programmes.

The flats are beautifully designed to make the most of the attractive site in Kirtleton Avenue, and have lifts to all floors and underground parking. Kirtleton Avenue is a convenient location for the town centre, and all local amenities, and only a few minutes walk from the beach. The established resort of Weymouth boasts a picturesque and active Harbour and Marina together with a cross Channel Ferry Service to the Channel Islands. There is also mainline rail service to London (Waterloo).

But FH Cummings Unlimited donâ&#x20AC;&#x2122;t just build homes, a recently completed mixed development of offices and workshops, Freeland Park, only has 3 offices still available, a considerable accolade in this time of business caution, and a tribute to the practical and attractive way in which they were designed.

The company considers itself fortunate to have the services of David Webb, as their Senior Architectural Designer. They have worked with David for many years and rely on his experience, and his understanding of the stringent local planning regulations, to produce developments in sympathy with this beautiful area.

Work has commenced on a new site, Pemberly, at Louviers Road also in Weymouth. This is to be a mixed development of 176 traditionally built; timber framed houses, some bungalows and apartments. Timber frame is becoming increasingly popular in the UK as our environmental awareness develops, and the demand for sustainable building methods rises. 70% of the developed worldâ&#x20AC;&#x2122;s population now live in timber frame houses as builders,


Scaffolding Erectors & Hirers

are pleased to be associated with

FH Cummings a: Thistledown Rushall Lane, Corfe Mullen, Wimborne, Dorset BH21 3RT t: 01202 621065 f: 01202 621065

Heatcare UK Ltd are proud to support FH Cummings Ltd and we wish them all the best for the future.

Domestic and Commercial supply, erection and repairs to all types of fencing and gates

heating & bathroom installations

We are proud to support FH Cummings and wish them all the best for the future

. High quality Finish . All Work Guaranteed . Plumbing & Leadwork

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01202 510142

Mobile: 07967 032198 Email: Approved Installation & Repair Engineers

48 St. Davids Road, Weymouth DT4 9LP


B&S Fencing Services Fencing Contractor specialists in Dorset


10293 3pg:Carford Group 15/10/2012 16:11 Page 3

Planning is, evidently, a very important consideration, as the area is famous for its outstanding natural beauty and boasts some of the country’s finest coastline with the chalk cliffs of the Purbecks to the east, Weymouth’s sweeping sandy bathing beach, the rugged coastline of Portland and the world renowned pebble bank of Chesil Beach.

For more information about their current, and proposed future projects please visit their website, or telephone them on 01202 710 002

FH Cummings takes its environmental responsibilities very seriously and it was thanks to them that Dorset Wildlife Trust has managed to acquire an additional 14 hectares of land adjoining Lorton Meadow Nature Reserve. As a property developer, FH Cummings sees their membership and involvement with the Trust to be an important collaboration, achieving a better integration and contribution to the local community to sustain the countryside for all to enjoy

F.H.CUMMINGS UNLIMITED Residential and Commercial Developments

Unit C, Acorn Business Park Ling Road, Poole Dorset BH12 4NZ

Brian Bleese, Director of Operations at Dorset Wildlife Trust, said it had been a wonderful partnership project, and will be “a great resource for wildlife and the local community.”








On the subject of links with local companies FH Cummings would like to express their warm thanks to the companies who have supported them by contributing to this feature, Upton Electrics Ltd, Heat Care UK Ltd, Cullen Bricklaying, Hill Osborne, Stairway Joinery and B & S Fencing.




FH Cummings Unlimited are looking forward to the next 30 years, and developing their links with community projects and local companies. They are building on their success, in a controlled and sustainable fashion while confidently meeting the challenges of new developments in building technology, changing patterns of land use and climate change.






The sign of building quality

UPTON ELECTRICS LTD We are working from our base in Poole, Dorset. Covering all aspects of electrical contracting.



Upton Electrics are proud to support FH Cummings

07768 288585


10322 1pg:RM Builders 15/10/2012 16:35 Page 1

inspections and close liaison with clients ensures that all projects are delivered on plan, on time and on budget.

Local builder, Rob Moule, set up R.M. Builders as a â&#x20AC;&#x153;one man and his vanâ&#x20AC;? operation, carrying out a range of small building works around his immediate area in 1990. 22 years later R.M. Builders and Contractors Ltd have grown into a medium sized company, who are members of the National Federation of Builders, and employ between 20-25 tradesmen with a fleet of 9 vehicles. They carry out a wide range of building and renovation works throughout the Plymouth, Devon, Cornwall and Somerset areas, and undertake a variety of work up to the value of ÂŁ1.5 million. Their building services include, New Builds, Commercial/Industrial, Listed Buildings, General Maintenance, Repairs and Alterations, Roofing and Underfloor Heating.

Rob says â&#x20AC;&#x153;We go to great lengths to ensure that each project goes smoothly and we are on hand at each stage of construction to monitor progress. Previous work can be inspected and on request we are happy to provide material samples as required.â&#x20AC;? As a reputable company they take their Health and Safety responsibilities extremely seriously and continually strive to keep up to date with all current regulations and beyond. They are CHAS, (Contractors Health and Safety), accredited and also Altius and Exor Vendor approved. Both these organisations set stringent Health and Safety standards which must be met before approval, and carry out regular site inspections to ensure that standards are being maintained. As a final reassurance to their clients the company maintains insurance cover to ÂŁ10 million.

Rob is very proud of the reputation his highly committed workforce has established. His team of local craftsmen includes Plasterers, Plumbers, and Electricians, who are all very experienced in all types of commercial or domestic work, with the company also specialising in under floor heating.

Despite the very tough market conditions, RM Builders have maintained their business position thanks to their good reputation and their strong links to the local business community; among their well established clients they work closely with and provide services for West Devon Borough Council.

RM Builders and Contractors Ltd can deal with your project from start to finish. They are capable of drawing up plans for submission to local planning departments and have excellent working relationships with other professionals such as architects. Their combination of experience, local knowledge, regular site

Being very much part of their local community, the company can offer various items of plant for hire, including large and small dumpers, mini diggers and wheeled diggers.

THE ONLY MERCHANT YOU NEED â&#x20AC;˘ Competitive trade prices that offer real value for money â&#x20AC;˘ Great service from friendly, knowledgeable staff

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Give them a ring on 01822 610509 to discuss your project and see how they can help. For more information visit their web site Unit I, Wilminstone Industrial Estate, Tavistock Devon, PL19 0FD             
















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10332 QPD 2 pg:Carford Group 15/10/2012 12:15 Page 1

QP Architecture 25a High Street, Christchurch Dorset BH23 1AB

Tel: 01202 484642 Visit:

Architecture QP Architecture rose like a phoenix from the ashes of the 1990 recession. While many architect’s practices were making economies of scale and shedding staff, the three founding partners, having worked together previously, decided to brave the adverse climate and set up on their own. Their faith in their own abilities was soon justified. Their first paying commission was to undertake a small building survey for the Civil Aviation Authority at the NATS College in Hurn. This was quickly followed by some internal refurbishment work to create photo processing laboratories for Kodak UK. The next few years saw a lot of social housing projects, leavened by the odd multi storey car park and GP surgery until the market started to grow again in 1995. The practice offers a wide range of design and construction management services from site appraisals, feasibility studies and outline design, detailed design, full design tender and on site management. They offer both traditional, and design and build services and often work in a partnering framework with clients and contractors. Clients include such bodies as large national healthcare and care home providers, private developers, private companies, PCT’s and NHS Trusts, GP practices, individuals, contractors and charitable trusts.

design of health centres, surgeries, hospital buildings and care homes and this has formed a major part of our work load since the mid-nineties. We are however equally at home designing individual houses, bespoke offices and industrial buildings, community halls and working on historic buildings. Encouragingly we are seeing an increase in commercial and mixed use developments as local businesses look to invest in their own futures despite the challenging economic climate.”

Steve Pennington – Senior Partner, explained how the practice has developed: “We are now a partnership with three working partners, one of whom, me, is one of the original founding partners, backed up by a team of professional and administrative staff. We have focussed on healthcare projects and social care projects for the past ten years and have developed significant experience in the

Commissioning clients are starting to understand that not only does an architect’s practice of this size have the expertise and knowledge to tackle pretty much any building type, but that it would be more realistic, and could achieve considerable cost savings and a first rate result by instructing a good local architect to design projects such as say a small primary school classroom in Wiltshire, rather than an expensive large London based firm.


10332 QPD 2 pg:Carford Group 15/10/2012 12:16 Page 2

QP Architects were delighted to secure the design of three independent sector treatment centres for a major health provider. These buildings were constructed in Southampton, Plymouth and Nottingham and are complex facilities costing approximately £8m each. These buildings were produced within the Central Government ISTC framework and had to be designed and constructed at a very fast pace with deadlines that could not be missed.

Steve said; “We have enjoyed the past 21 years in practice, worked with some fantastic clients and professional colleagues, and met some really first class contractors. We look forward to the next 21 years!”



Call to see if we can assist you

02380 774607

Chartered Quantity Surveyors

McPhersons are proud to work with QP Architecture and wish them continued future success

Established for over 20 years we are one of the largest surveying companies in the South Land Surveyors . Civil Engineering Design . Setting Out Engineers Boundary Disputes . Floor Plans . Elevations

Call us now on 01202 896481

Dorset Land Surveying “We are proud to support QP Architecture”

We w o u l d l i k e t o t h a n k a l l o f o u r s u p p o r t e r s .Greendale Construction .Dorset Land Sur veying .McPhersons Chartered Quantity Sur veyors for there continued suppor t and we would like to wish them all the best of luck for the future.



10438 1pg:RJ Consultants 1pg 16/10/2012 15:11 Page 1


PRACTICAL and innovative designs are the hallmark of R & J Consultants Ltd, thanks to years of experience interpreting bright and imaginative ideas. Effective communication - listening and understanding every client’s individual requirement has been a keystone of the success of this small architectural practice, which prides itself on the personal, professional service it offers. Working largely in the residential and commercial sectors, managing director Richard Hopkins and his team prepare feasibility studies/ design appraisals for new builds, refurbishments and conversions or extensions, all culminating in Planning, Listed Building and Building Regulation applications to tendering or full project management for any size of project. A one-stop-shop service in fact. The company, with offices in Downend, Bristol, was particularly renowned for its work in the pubs and leisure sector having originally been founded to carry out design and build projects for this area of the leisure industry in the mid 1970s

They take the form of three simple - but powerful - statements.

· · ·

Honesty with integrity. Responsible and realistic. Supportive and committed to our clients.

“They speak about the way we as a company behave and are the values that we as a business have agreed to uphold now and in the future,” Richard states. “They illustrate what we are and what we stand for and the qualities of excellence as a company are reflected in our services. They are the basis of success.” For further information about R & J Consultants and its services, please visit Alternatively, telephone 0117 9565289 or email

It was Richard’s arrival at the helm of the business in the late 1990s when things really started to change. He first joined the practice in 1986 and, after rising to become a salaried partner in 1990, was soon offered the opportunity to buy out the original Partners and the “goodwill” of the company and, a short while after, R&J Consultants became a limited company. Up until that point, he says, company projects in Bristol were ‘rarities’. “We tended to pursue brewery and social club related work all around the south and west of England but at the time I took over, significant changes were under way and being felt right across this sector,” he says. The practice started to diversify and secured contracts within the booming commercial and residential industries. Richard says: “New housing, flats and apartments were springing up everywhere and we soon built a base of small private developers as well as some larger blue chip companies who were happy to utilise our expertise and enthusiasm.

Colman Building Contractors Providing high quality building services in the Bristol area for more than a hundred years We are proud to be associated with RJ Consultants, Wishing You Every Success In The Future from all at Colman Building Contractors.

The Coachyard, Dowry Square, Bristol BS8 4SJ Tel. 0117 926 5141 Fax. 0117 925 3881 Email.


“More importantly we began building a solid reputation much closer to home, in the Bristol and Bath areas and it is this, coupled with satisfied client referrals and our years of “repeat” business for regular developers, that have led to where we are now.” Of course the economic climate has changed somewhat - Richard believes the last four years have been the most challenging he’s faced since taking over the practice - but he’s convinced that the business’s core values are at the base of its continued success.


Blacknoll Ltd are pleased to be associated with R J Consultants

10378 1pg:CD Engineering 27/09/2012 15:00 Page 12


Architectural & Structural Steel Fabrications plus Structural Glazing A superb example of the companyâ&#x20AC;&#x2122;s capabilities is demonstrated by the recently completed Merchants Quay development at Gloucester Docks, for which the company provided the structural steel atrium (which is located between each 4 storey apartment block), associated staircases / balustrades, lift shaft, canopies and entrance gates. The most striking element was the installation of 48 sliding shutter systems in wood and aluminium, which provide residents with sun control whilst adding a very impressive architectural feature. Long Engineering also designed and erected the metalwork required to facilitate the Hunter Douglas shutter installation together with galvanised window balustrades The company is currently heavily involved with a new Eco Village being developed by Barratt Homes. They are providing both structural steelwork and architectural features for the development, which is likely to be completed by 2015.

Submit your project to Long Engineering for their experienced advice, or visit their web site for more information. Balconies, stair cases, fire escapes, balustrades, structural canopies, glazed atriums, in fact, just about any structural steel feature an architect can devise, Long Engineering, based in Bristol, will be able to design and manufacture it.

The construction industry requires an ever wider range of innovative and cost effective solutions and Long Engineering are called upon by some of the best known names in the industry. Serving the industry for over 20 years they are a team of engineering professionals using the latest computer technology to offer a wide range of services including the expertise of a fully qualified structural design engineer.


10256 1pg:Kings Builders Glos 12/10/2012 17:33 Page 1


Built on solid foundations, a well established local building company, Kings Builders which was founded in 1980 has been working throughout Gloucestershire for over 30 years. Over this time the company has established an excellent reputation among its prestigious client list which includes local authorities, councils, health authorities and architectural practices. They work for the private and commercial sectors and with commercial agents, for shopping precincts and industrial units.

part of the service. The client base includes shopping centres, industrial estates and housing associations. The department also controls the Term Contracts arm of the company, generally for local authorities. Their services in this field are required beyond Gloucestershire, regularly carrying out work in areas such as Bath, Bristol, Worcester, Coventry and surrounding areas. This part of the company is subdivided into the Small Works Department which carries out projects for local authorities in Gloucester to a value of £50,000 and ranges from general repairs, extensions and refurbishment projects, to property conversions. The Major Works department meanwhile, executes projects up to the value of £750,000 in the commercial, health and council sectors. All the services the company provide are available to private and domestic clients, including remedial work for insurance purposes. Health and Safety considerations are vital, and as they consider training to be of paramount importance, they are members of numerous safety associations. King Builders (Gloucester) Ltd hold a Gold accreditation from Exor, with Constructionline, Chas and Safe Contractor membership completing their accreditations. King Builders take the safety and welfare of their work force very seriously, they employ a professional health and safety company to provide expert advice and training. Site visits are carried out at least every two weeks by the H&S company to report on the safety levels in use, thus playing a prominent and valuable part in creating a safe environment for the client, general public and personnel. For more information please visit: or telephone: 01452 526631

Their many valued clients call on them time and again knowing that they can rely on a reliable and trustworthy service, with a top quality finish, on budget and on time, every time. Their many years of experience in the industry have enabled them to advise on any type of building project, and they will undertake all types of building works. Design and Build projects are a growing part of their service portfolio based on the many projects they have undertaken, and they find that having their own joiner’s shop, able to carry out hard and softwood joinery, is a major advantage in this area. In a new venture they are now expanding into housing development and intend to build apartments and houses on land that they have purchased. King Builders are also extremely well regarded in the fields of building maintenance, alterations and refurbishment works. Their building and maintenance department offers a 24 hour call out as

MP Building and Groundwork’s Ltd 103 Bloomfield Road Gloucester Gloucestershire GL1 5BP Tel: 01452 380887

Structural Steelwork / Gates & Railings / Staircases & Balustrade Systems Security Cages / Fire Escapes / Mezzanine Floors / All types of Welding

are pleased to be associated with

King Builders (Gloucester) a: No 10 The Old Bakery, Lower Tuffley Lane, Gloucester, GL2 5DP t: 01452 305231 w: e:

Specialist Carpet and Flooring Contractors

We are pleased to be associated with King Builders (Gloucester) and wish them all the best in the future. Services vinyl & rubber carpet & carpet tiles latex & adhesive wood flooring matting accessories


01452 731405

Unit C6 Innsworth Technology Park, Gloucester GL3 1DL


10261 QPD 1pg:Carford Group 15/10/2012 11:43 Page 1

RickaRd inteRioRs In 2002 Terry Rickard took a chance and branched out on his own to form Rickard Interiors. 10 years later he has a thriving business with 12 full time employees. Rickard Interiors supply and fit a wide range of interior solutions, from Whiterock Wall Cladding, to plastering, the construction of mezzanine floors, partitions, solid or glazed, suspended ceilings and lighting.

will be dealt with promptly and professionally, with most work able to be carried out within a 7 day period. Their aim is to complete every project, on budget, on time, right every time. All projects are supervised at all times to ensure minimum disruption to the client. Cleanliness, and health and safety are paramount at all times. They hold extensive stock of a wide product range from all the major supply companies enabling them to offer fast deliveries. They are finding an increasing demand for Altro Whiterock Extruded uPVC, a cost-effective sheet extruded from a high quality, food safe, uPVC polymer for operating temperatures up to 60째C. It is easy to clean, impact resistant and grout-free, and meets all current EU Directives on health and hygiene and offers a cost-effective choice. Whiterock comes in a range of colours and designs and can be used as a wall covering bonded to the substrate, or as a ceiling treatment. Rickard are an Echophon Approved Contractor. Echophon are specialist ceiling suppliers with detailed knowledge in sound absorption, offering acoustic ceilings that are aesthetic as well as functional, including suspended ceilings. Rickard are also members of members of Armstrong ARICS. Their vast buying power enables them to pass on major discounts to the end user thus maintaining a competitive edge within the industry.

Terry used his over 30 years experience in the industry to build a business based on professionalism, supplying a service of the highest standard to the building industry. Rickard Interiors are very different from the run of the mill contractors, in that all their highly experienced and fully trained people are directly employed, (no sub contractors,) and they are all Construction Skills Certification Scheme Registered. The company have been awarded the sought after EXOR Gold accreditation, (Exor was established in 1997 to provide an efficient, outsourced supply chain service to public and private sector organisations.)

As Rickard continues to grow, their main ambition is to be able to offer even more packages to even more customers.

For more information please visit their website or telephone

01452 413015 Rickard Interiors are well regarded and have built a very prestigious established client base across the South West including county councils, health, and education authorities. The process starts with a free of charge site visit and estimating service for all clients. Enquiries are welcome at any time and

RickaRd inteRioRs Unit 11 Capitol Park Gloucester GL2 5YD 35

10260 QPD white 1pg:Carford Group 24/09/2012 12:36 Page 1

Stage 1 – Analysis and Design Concept: Comprises an in depth analysis of the client’s needs, the space and what they are hoping to achieve, (the brief). As a result of this analysis Interaction will show the client an initial scheme to demonstrate what can be achieved. Stage 2 – Detailed Design:

20 years of inspirational design and meticulous planning have seen Bath based office design and build company, Interaction achieve impressive growth. The company was founded in1992 by Paul Haskins, to bring a fresh approach to workplace design. Two years ago a management buyout enabled Paul to bring in key members of the team Robert Parkin, Gary Duguid & Hayley Blacker as fellow directors of the business. This has successfully brought a wealth of experience, energy and ambition to the company. Since inception Interaction has built a first class reputation among discerning companies looking to achieve something distinctive and original, yet functional, for their working environment.

Based on the response to stage 1 they will produce a detailed design including floor plans, furniture options, colour schemes and an accompanying budget. Stage 3 – Implementation They will project manage the complete fit out, and rebuild process. This area of their operations comes under the direct supervision of Robert Parkin. He is responsible for the ultimate delivery of all projects, supervising the team of dedicated Project Managers and monitoring quality. Together, Robert and the Projects Team ensure that the client is always kept well informed and that their new space is delivered on time and on budget Interaction achieve their greatest satisfaction from helping their clients establish new ways of working, improved collaboration, increased productivity, improved staff retention, and fantastic working environments. They say “Our challenges are our client’s challenges. As their needs change depending on their situation we adapt and help them achieve their objectives”.

Visit their web site for some inspirational ideas, or telephone 01225 485600 or 020 7520 5660 to make an appointment for an initial discussion. Wharf House, Widcombe Hill, Bath BA2 6AA 6th Floor, Kingsgate House, 115 High Holborn London WC1V 6JJ

Interaction have become the leading office design and build company in the South West, but their customer focussed approach has brought success further afield, as they continue to grow their London presence through a Holborn office which opened just last summer. Paul Haskins has said, “We understand that the strongest asset of any organisation is their people and we pride ourselves on creating environments where staff are happy, productive and want to work. We take the time to really get to know our clients; to understand their needs, values and aspirations and to ensure that their space works as hard for them as it possibly could. We believe this approach is what has brought us so many strong and lasting relationships with our clients.” Interaction creates inspired workplaces through a combination of outstanding design and disciplined project management. They use a tried and tested 3 stage process developed during their many years of delivering effective business environments.


Not many people like change...which is a shame. It can make all the difference and move a business forward...change is great! ~ Paul Haskins (Founder)

Commercial Interior Design and Fit-Out Specialists since 1992. contact us... t 01225 485600 e w

10364 1pg:Moso Bamboo Surfaces 12/10/2012 17:46 Page 1

ONE of the nation’s leading retailers has just joined the queue of customers clambering for the goods from Moso Bamboo Surfaces - but no pandas have been starved during production of these items. “The type of bamboo we use is not the same as that which pandas eat so we are not depriving them of their lunch,” smiles Director, Lisa Wooldridge. It’s just as well as there would be some very hungry animals indeed, such is the demand for Moso bamboo products - for which Cirencester’s Moso Bamboo Surfaces is the UK distributor. John Lewis alone has selected 20 flooring ranges to be sold in its 27 stores while Moso Bamboo Surfaces, has experienced ever increasing turnover and growth since it launched three years ago. “For us as a small business to have a large retailer such as John Lewis believe in our range and our ability to deliver is great and we look forward to our partnership with them continuing to grow,” says Lisa. “Coupled with growing the business in terms of turnover and resource, we’re very excited about the future.”

Panda concerns aside, everyone is becoming a lot more switched on to green issues and Lisa advises, with the demand for ecofriendly products on the increase, bamboo is a wise choice. “It can grow up to a metre a day, and is ready to harvest in five years,” she explains, which compared to some hardwood species that can take 100 years to grow before harvest, you can see it’s a more environmentally sound choice. “For example with the introduction of Bamboo X-treme, MOSO has developed a truly ecological and durable alternative for increasingly scarce tropical hardwood. It’s CO2 neutral or better over the full lifecycle. “Moso uses a unique patented process to alter the hardness, dimensional stability and durability to a level that’s superior to the best tropical hardwoods. “Although Bamboo X-treme may be used in several outdoor applications, at the moment the main use is for terrace decking.”

A family business based in Love Lane, Moso Bamboo Surfaces specialises in solid bamboo panels, worktops, flooring, wall coverings and veneers; distributing Moso bamboo products, and, within the established joinery manufacturing MWC Group of companies, manufacturing components and fully finished products.

Perfect, then, for those outdoor lunches. Just don’t tell the pandas.

“With a vast range of machinery, including CNC machines, curved edge banders and wall saws, and employing about 75 people with expertise in a range of areas, we are geared for any manufacturing challenge,” says Lisa. The company’s continuing success has resulted in the recent move to a larger site incorporating warehouse, manufacturing and offices. Now focussed on adding an online store to its website, the company is keen to bring its products to the home shopping experience, involving a simple browse at leisure, selection, online payment and straight to door delivery with the minimum of fuss. “We do send out samples upon request but we're also investigating a space where we can showcase our full range and then invite architects and designers to where they can actually see larger areas of flooring and worktops and get a better understanding of the options available - and of course for local customers to see products before they buy,” reveals Lisa.

For further information about Moso Bamboo Surfaces and its products, visit, telephone 01285 655978 or email

Congratulations to Bamboo Surfaces on all your success and achievements, we are proud to be associated with you. Paish Tooth 35 Rodney Road, Cheltenham Gloucestershire GL50 1HX 01242 584050

Accounts | Tax | Advisory


31482 QPD:Mobile Solar Chargers QPD. 12/09/2012 16:34 Page 1

“I would expect that once people are aware of these portable power packs, offices and homes would have one ‘ready to go’ when needed on that Friday night or long business day,” he says. “We have all heard the ‘sorry couldn’t get in touch, my phone died’, with these power packs your phone or mp3 etc is still useable while recharging in your pocket.” The website reflects Tim’s desire for “a clear site, with small range of products. People come in and have a look and can either leave immediately or, within a few minutes they can purchase a product”. ENTREPENEUR Tim Smerdon is charged up about his new business - which will do the same for mobile phones and other devices by harnessing the power of the sun. Since July has been offering an exciting range of solar portable batteries that provide a free-power solution to ‘dead battery’ emergencies, unexpected or when you are away from home. They’re a simple, eco-friendly answer to a situation that leaves Tim scratching his head. “There are at least 50 million portable devices in the UK, all using small batteries, whose technology is unlikely to change much in the foreseeable future, yet we accept our £400 phones, going dead, for want of mains power,” he says.

With prices ranging from £14.95 to £39.95, all are a very cost-effective solution to ‘battery dead’ situations. Tim is quick to point out that the solar trickle charge is in addition to the fact that they are also portable batteries, rechargeable, like phones, via the mains or PC. “They are not nuclear reactors; they would take a few days to entirely recharge themselves from solar but this is free

“All of these fantastic, expensive electronic products are rendered un-useable each time their batteries are exhausted, until they are plugged into the mains\car, often for many hours.’’ “Portable batteries, with a solar trickle charge seem the most obvious solution. Our batteries hold 80% of their charges for at least three months, so can be used as emergency back-up as and when needed.” It’s not the first time that Tim, who’s interested in intelligently sustainable projects has come across solar power. An Economics graduate who has always started and run his own companies, including one supporting Ugandan women in business and an employment agency in the UK, saw the potential of solar power in Africa. “Generally nobody’s going to buy anything green unless it provides abetter solution than the alternatives”


power,” he says. “If you compare the size of solar panels needed on a house, these small portable chargers are efficient”. “They work most efficiently when in direct contact with the sun and not behind glass on a windowsill or dashboard, but actually, they just need light of any kind, even an electric light, to trickle charge and all our products can also be charged via mains, car and laptop/PC.

To purchase one of Tim’s mobile solar chargers, or to find out more visit the website, or email

31449 1pg:CD Engineering 10/09/2012 16:06 Page 1


the Government’s

Green Deal scheme can Benefit Business. WITH October heralding the arrival of The Green Deal - the Government’s flagship energy efficiency scheme aimed at renovating millions of draughty, energy-inefficient homes and office buildings across the UK - keeping the planet from overheating remains a hot topic. From the first of the month, the UK Green Deal Scheme makes it possible for millions of home and business owners to have energy efficient improvements installed in their properties at no upfront cost to the owner, tenant or landlord. Covered will be energy efficient measures such as: cavity wall insulation, loft insulation, solid wall insulation, condensing boilers, double glazing, floor insulation, solar panels, photovoltaic PV panels, ground source heat pumps, electric storage heaters or wind turbines, among others. This autumn is also due to see the launch of the Green Investment Bank, an initiative with £3 billion of Government funding behind it destined to help businesses of all types and sizes. Both are the latest moves in the UK’s drive to reduce greenhouse gas emissions, an effort which has already set several legally binding national targets to help the country achieve reductions of 34% by 2020 and 80% by 2050. Commercial buildings and business premises play a critical part in all of this: today, going green is not only good for the planet; it is good for business too. However, while everyone may agree with that, there’s no getting away from it, that making the required changes costs money. The good news is, Green Deal aside, there is funding out there to help companies ‘green up’ their premises. The bad news is that working out how much can be applied for and from where requires a cool head and grim determination. Government schemes, development funds, EU initiatives, small business grants, capital programmes and bursaries – they’re all intended for different purposes and they all have their own set of rules for eligibility. It’s enough to put you off your eco-lunch. As a general rule, however, the priorities are the same even if the grant names, amounts and conditions vary. OK, they have not escaped the recent harsh economic reality. Budgets have been cut but there are always new funding schemes appearing and they tend to be concerned with energy, waste management and green transport and cover a whole host of projects, from the

obvious insulation schemes, to the not-soobvious carbon neutral web-hosting operations. Then there are funding sources which are nationally available while others target particular areas. For example, early-stage renewable and clean technologies, concerned with marine, carbon capture, smart grids or the built environment, can contact bodies such as the Technology Strategy Board and the Energy Technologies Institute, while the Carbon Trust supports those trying to develop green technologies. So once you’ve discovered what’s on offer, then it’s just a case of working out how to apply for help. Again, stern resolve is required, but be buoyed up to know that there are plenty of people out there just waiting to give sound and impartial advice. A good starting point is the Department of Energy and climate Change website which itemises a whole host of funding opportunities such as the Renewable Heat Incentive and the forthcoming Energy Entrepreneurs Fund Scheme.

C U STOMER S OLU T ION S The Green Deal - the Government’s flagship energy efficiency scheme aimed at renovating millions of draughty, energy-inefficient homes and office buildings across the UK The UK Green Deal Scheme makes it possible for millions of home and business owners to have energy efficient improvements installed in their properties at no upfront cost to the owner, tenant or landlord.

Another useful website is Greenwise which sets out to provide the most up-to-date green grants and funding guide for UK businesses. A good idea is to talk to the local Chamber of Commerce while trade bodies and professional institutions can also help, depending on the nature of the business.


And why not try going direct to the horse’s mouth, so to speak? Ask an energy supplier, water company or local council direct if they have any grants for which your business is eligible. The worst that can happen is that they will say “No” - on the other hand, you could end up tapping into a source of income you didn’t know was there, and they might be able to help making your premises more energy efficient in other ways. Navigating the grant system can sometimes seem an endless task, especially if it’s not your field of expertise and you’re trying to run a business too. However, it’s not impossible if you’re ready to undertake the research and ask for help when you need it.


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R22 Refrigerant Conversion Why ‘wait and see’ is not an option HCFC Phase Out Following discovery of the hole in the ozone layer during the 1980s, governments have introduced legislation to phase out the ozone depleting substances used in large air conditioning & refrigeration (AC&R) systems, starting with chlorofluorocarbons (CFCs) and more recently hydro chlorofluorocarbons (HCFCs), all in accordance with The Montreal Protocol - an international agreement drawn up to halt damage to the ozone layer. The result is that all HCFC refrigerants, such as R22, have been banned in large AC&R systems since 2001, it has been unlawful to use (or stockpile) virgin HCFCs to service and maintain AC&R systems since the end of 2009 and from 1st January 2015 it will be unlawful to use any HCFCs to service AC&R systems. January 2015 is still a long way off though, so why not adopt a ‘wait and see’ approach? Well although it remains legal to use AC&R systems containing HCFCs beyond the specified phase out dates, this is only on the basis that they do not require maintenance; however all AC&R systems leak to a certain extent and that means putting HCFCs back into the system. Additionally, under terms of The Montreal Protocol there is an accelerating schedule for the compulsory phasing out of R22, which is already causing problems for AC&R users. All this suggests that ‘wait and see’ is not a viable option.


At Johnson Controls, we believe the best way to protect production levels and prevent AC&R system malfunction is to deal with the R22 challenge before the phase out legislation takes effect. Taking early action will help reduce the level of disruption to business operations, offer a greater degree of budgetary control and allow a coherent transition schedule to be established. Who is Johnson Controls? Johnson Controls is a global leader in delivering integrated control systems, AC&R equipment and associated service solutions; all of which are tailored to meet the customer’s own specific requirements, helping them to optimise energy use, reduce operational costs and improve the overall comfort and safety within any type of commercial building. In the UK, we do this via our Systems & Service division’s network of offices located in Basildon, Birmingham, Bristol, Glasgow, Manchester, Newcastle, Newton Abbot, Portsmouth and Slough; with our range of products and services encompassing the following disciplines: • • • •

Integrated Air Conditioning & Refrigeration Systems Building Management Systems Fire & Security Technical Building Services

Our own brand systems include YORK® chillers and Sabroe® industrial refrigeration products. While our Metasys® control system monitors and integrates AC&R equipment with other building critical systems to maximise comfort, while reducing energy consumption and operating costs. The specialist services we provide include Planned Service Agreements, maintenance & repair, upgrades, installation, energy efficiency consultancy and legislation compliance services. To do all this we apply the latest service concepts and technologies to help deliver our range of innovative solutions.

10348 3pg:CD Engineering 01/10/2012 15:13 Page 13

Convert: If your existing system is in good working order then it’s possible to convert it to use a non-HCFC refrigerant. This can range from a relatively simple ‘retrofill’ using a drop-in HFC refrigerant that’s compatible with the system’s existing mineral oil, to a conversion that runs on a standard HFC refrigerant; this requires a new type of oil and usually additional modifications. However, in most cases cooling capacity will be lower than with the original HCFC refrigerant – tests undertaken by Johnson Controls have shown an average drop of 25% - which means longer plant running times to achieve pre-conversion cooling levels, and consequently, higher energy usage and an increase in the frequency of maintenance visits required.

Our Knowledge Can Help You Comply As one of the world’s leading suppliers of AC&R systems, Johnson Controls offers advice on the key issues governing HCFC phase out. So what options are available? Replace: If your system is old, unreliable, inefficient or not meeting its current (or forecasted) cooling load then replacing it with a system using a non ozone-depleting substance is the most viable option. Johnson Controls offers the class-leading range of YORK® chillers and heat pumps with models ranging from 5kW to 8,500kW. We can help source your new equipment and once we have installed it can offer you a maintenance regime tailored to meet your requirements. By using Johnson Controls as your sole supplier you can enjoy seamless service and confidence that you have full OEM support at every stage of the project. We can also integrate or upgrade your building management system, allowing you to gain optimal energy efficiency from your investment.

Do Nothing: This option is only a viable option if you have a guaranteed stock of recycled or reclaimed HCFC, or your system does not pose a risk to your business operations. In either case, if your system has over 3kg of HCFC it will need additional maintenance and monitoring by qualified personnel to ensure legal compliance. However, we believe there is a fourth approach… Johnson Controls works with its customers to develop a robust strategy for HCFC remediation. Using our considerable expertise we can help measure the risk to your business, suggest a prioritisation schedule, develop a phase-out solution and plan, and implement and manage the disposal of old equipment, including refrigerant. We will assess your equipment, requirements and budget, and provide you with an optimal solution that could include a mixture of the three


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10348 3pg:CD Engineering 01/10/2012 15:13 Page 14

options described above. We take a methodical approach by first undertaking a comprehensive on-site survey to identify all systems containing HCFCs and assess their associated business risk. We then seek to understand the business needs for your AC&R systems by applying a consultative approach.

SUMMARY Johnson Controls has over 125 years of experience and the depth of knowledge required to deliver energy and operational solutions that will optimise the performance of almost any type of AC&R system. Call 0845 108 0001 or send an email to and let us put this experience and knowledge to work for you.

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10376 QPD:Carford Group 15/10/2012 12:19 Page 1

The co-operative installer of Renewable Energy Systems for homes, businesses and communities. Gloucester Resource Centre - a 45Kw installed for the Gloucestershire Community Energy Co-op

The Renewable Energy Co-operative (R-ECO) is a network of worker owned businesses operating out of Bristol, Truro and Oxford - Service for the whole of the South West with the â&#x20AC;&#x2DC;localâ&#x20AC;&#x2122; touch Exceptional value delivered in a professional and personalised manner. R-ECO provides a range of renewable energy services for domestic, community and commercial customers and prides itself on adhering to the co-operative principles which during this â&#x20AC;&#x153;2012 International Year of Co-operativesâ&#x20AC;? are becoming increasingly recognised as a way to do business in a VXVWDLQDEOHHWKLFDODQGSURÂżWDEOHZD\ In line with increasing pressure from the UKâ&#x20AC;&#x2122;s carbon reduction commitments, R-ECO offers full EPC assessments for domestic DQGFRPPHUFLDOFOLHQWVZLWKIXOO\FHUWLÂżHG Carbon Consultants to visit your place of EXVLQHVVWRKHOS\RXFXWFRVWVDYRLGÂżQHV and boost your companies green image.

R-ECO designs and installs renewable energy V\VWHPVVXLWDEOHIRUURRIVĂ&#x20AC;DWURRIVJURXQG mounted and building integrated solutions including transparent PV glass - all the latest technology - all with assistance on funding and planning permission if required. 269 1544 Unit 34, Easton Business Centre, Felix Road, Easton Bristol, BS5 0HE. NEED ASSISTANCE WITH REDUCING YOUR COMPANIES CARBON FOOTPRINT?

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10420 QPD 1pg NEW:Carford Group 15/10/2012 16:42 Page 1


10354 QPD.qxd:Carford Group 15/10/2012 16:45 Page 1

Solen Energy UK will be taking part in the educational facilities forum in Oxfordshire on November 19th and 20th which will showcase various energy solutions suitable for schools nationwide. Solen Energy UK carries out a comprehensive energy survey to provide your organisation with specific designs and financial calculations to provide a detailed break down in percentage form. These figures will enable them to calculate the savings you will make from the energy you will use and the total income you could expect your system to generate year after year. The company will be happy to advise and assist you in all aspects in order to obtain and achieve your EPC certificate, ensuring that you receive the highest banding of Feed in Tariff Rate. SAVE MONEY, SAVE ENERGY AND HELP TOWARDS A FRIENDLIER ENVIROMENT WITH SOLEN ENERGY UK. Solen Energy UK, a subsidiary of Solen Energy GmbH, the German company at the forefront of innovation and technology across the renewable industry, is going from strength to strength. During this last year Solen Energy UK has installed Solar PV systems across a wide range of business sectors including schools, cinemas and industrial manufacturing plants. They are all set to take on some major solar projects across the agricultural sector.

For a specific solution for your school or building please contact, Telephone: 01726 862470 Website:

Solen Energy’s Sales and Marketing Manager, Debbie Webb says: “We are finding an increasing demand from the commercial sector to install solar PV as a solution for large manufacturing plants looking for ways to cut rapidly increasing energy costs. In addition to drastically reducing energy costs for businesses, the return on investment we are offering with the current Feed in Tariff rate is still up to 15% in many cases.

POWER YOUR SCHOOL WITH SOLAR ENERGY We are experts in designing, installing and supplying solar photovoltaic systems.


The average payback period is approximately 6 years of the 20 years of guaranteed income from generating your own electricity and selling it back to the National Grid.” Debbie also explained their work within the educational sector. “Schools are a particular focus for us and form an important part of our client base. As well as installing PV systems into schools we follow up with educational classes for the students to teach them how solar energy works and why clean energy is important for the 21st Century.”

Massive energy savings with Solar-PV earn£££for Why use Solen Energy UK? We are experts with years of experience installing solar PV systems across europe. We’ve worked with everyone from schools to housing developers and farm businesses to provide solar PV systems that save money and generate clean energy.

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Cornwall Office: 01726 862 470 Liverpool Office: 01514 485 753 ADVICE - EQUIPMENT - INSTALLATION - RETAIL - WHOLESALE


10553 HPD:Ecological Services 1pg HPD 15/10/2012 20:13 Page 1

What goes into EcoSci’s peat free composts? EcoSci have developed three ranges utilising different blends of recycled organic materials: West County Compost is the original product which is organic approved and is made from 100% recycled garden waste.

West Country Compost, Peat Free and Local. EcoSci, part of the Glendale group since 2005 was founded in early 1994 – processing and recycling a wide range of organic wastes - with the emphasis on environmentally friendly and cost-effective solutions. EcoSci produces a range of peat free composts: • • •

West Country Compost Paignton Zoo Poo™ Horticultural Plus

Why go peat free? •

Going Peat Free is better for the environment as it preserves Peat Bogs and Peatland wildlife such as dragonfly, butterflies and birds which depend on peat for their survival.

Peat develops very slowly, no more than 1mm in depth per year. A 10 metre deep peat reserve will have taken 10,000 years to develop. So when peat is mined for garden compost it will take 1000 years to replace every metre that is taken away.

Recycled waste peat free composts are becoming more popular. They are best used as a soil conditioner when planting trees, preparing flower beds, turf laying as well use on agricultural land.


Paignton Zoo Poo™ is a manure based product made from recycled garden waste and manure from Paignton Zoo. Horticultural Plus is the latest product and is available in different grades depending on the application and is made from a blend of recycled garden and food material. Horticultural Plus is superior to regular green waste compost as it has higher, more readily available nutrients in the first 2 years. It is available for bulk deliveries throughout the south west and beyond. Easily blended into planting or turf areas Horticultural PLUS provides slow release nutrients for plants during establishment with the benefits of improving soil structure and moisture retention to give landscaping projects the best possible start.

To find your nearest retailer or to buy online visit or to order by phone call 01392 441093

31461 Tim Smit KBE:Green Energy Review / Interview 24/09/2012 11:15 Page 1

Green Energy Review featuring an Interview with

Sir Tim Smit KBE of the Eden Project Sir Tim Smit KBE is Chief Executive, Development and co-founder of the Award winning Eden Project near St Austell in Cornwall. In 1987 Tim and a friend, John Nelson uncovered and restored the Lost Gardens of Heligan, a wonderful 1000 acre Victorian landscaped garden in Cornwall, that after decades of neglect, given over to brambles and creepers, seemed consigned to ruin. They fell under the spell of this magical place and the stories of those who had worked there. This was the project that fired Tim’s enthusiasm for biodiversity and led to the establishment of The Eden Project, a world renowned environmental centre, visitor attraction, and social enterprise. Made up of a series of domes housing a range of environments and plants, Eden is a centre of environmental education focusing on the interdependence of plants and people, and has been very successful in changing people’s attitudes, and in its mission to take a pivotal role in local regeneration. It demonstrates once and for all that sustainability is not about sandals and nut cutlets, it is about good business practice and the citizenship values of the future. Tim is passionate about sustainable energy and has just launched a staff owned solar programme at Eden, giving Eden staff the chance to invest in a new programme to provide free, renewable energy for the site, generated by solar panels, while offering its employees attractive returns on their investments. He is very enthusiastic about the potential for “hot rock” or geothermal technology and welcomes a pioneering power plant which will draw its energy from deep below the earth’s surface that has been given the go ahead by Cornwall Council. The plant which will be situated on the north side of the Eden Project site could be the first of its kind in the UK and is due to produce up to 4MW of electrical capacity for use by Eden with the significant surplus (enough for approximately 5,000 houses) going in to the National Grid. In addition, heat produced by the plant will be used to provide warmth for the Eden Project Biomes. When we asked Tim about geothermal energy’s potential, he said: “It makes perfect sense, geothermal could supply 20% of our energy needs and has the great advantage over wind and wave of being on tap whenever you want it. Geothermal is a proven technology well established in Landau, Southern Germany due to the favourable geology. In the UK, Cornwall, the Grampians and Derbyshire are suitable, as the rock mantle is just 5 kilometres deep, as opposed to elsewhere in the UK, where it is normally 6.” He said the extra kilometre doesn’t rule it out, just makes it much more expensive. Tim explained that the plant at Eden will consist of a two borehole system – one injection well and one production well, both around four and a half kilometres deep. Water will circulate between the bottoms of the two wells, where it will be heated by the hot rocks and returned to the surface at approximately 180ºC. At the surface the heat will be extracted to drive a binary turbine to create electricity and to provide hot water to heat Eden’s Biomes. Tim cautioned about relying on just one source of energy, however, favouring a more general approach. He said that this country could well be self sufficient in energy. “If you were to ask the guy in the pub over a pint: “If you could rewind the clock, with our knowledge of history, would you become dependant on sources of energy from outside?” We all know what the answer would be; we should be energy independent as a nation.”

Sir Tim Smit KBE “The management systems of the economy are misguided. We need to be investing in infrastructural social projects. There are 2 million youngsters unemployed and 4 million active retired, what a waste of talent and potential. We used to be world leaders in engineering and innovation, our educators and thought leaders need a good kicking.” He maintained that as a nation we are “risk averse and have a fear of failure, our education system needs to focus on responsibilities rather than “rights”. Politicians are too busy courting popularity, and thinking in the short term rather than taking the long view and embracing the potential of new technologies.” To illustrate his point he said “Remember when Marco Polo returned from China talking about people burning lumps of rock for heat, people thought he was mad.” Today we call those rocks coal! Eden is doing so much to encourage people to embrace sustainability; does he think the battle can be won through hearts and minds or only by the financial cosh? He replied: “There is general agreement that we are not living as we should, and that we have brought the current situation on ourselves.” The debate about sustainability has become a sort of background noise, from which people are easily distracted. “Green environmentalists are often not the most televisually attractive or charismatic individuals. They have done themselves a disservice by making ever more dramatic statements about apocalyptic disasters to gain our attention that don’t materialise; it is no wonder that many people remain unconvinced.” He said: “People fall into three main groups. There are a certain proportion of people who are socially responsible, and adopt sustainable technologies, usually those with a social conscience who can afford to do so. Then there are well intentioned people who would like to, but can’t afford the initial outlay, these are the people that grants and assistance should be targeted towards. But the third group who just don’t believe, will only moderate their behaviour if it is financially expedient for them to do so.”

Sir Tim Smit is a regular speaker at conferences, dinners, awards ceremonies and other events, has published books on Eden and Heligan and contributed to publications on a wide variety of subjects. 47

10457 2pg DPS:The Green Foundation DPS 15/10/2012 17:09 Page 1

Business (R)evolution from the Eden Project Logic will take your business from A to B… imagination will take you every where. Eden Project can invigorate you and your business and develop success with a fresh perspective, through their award winning business development programme now launched across the south west. With Sir Tim Smit heading up the organisation, he passionately believes that Eden demonstrates once and for all that sustainability is not about sandals and nut cutlets, it is about good business practice and the citizenship values of the future.

Those businesses who embrace sustainable and resilient business practices are seeing clear and tangible success and they’re developing a distinct competitive advantage, as well as substantial savings off the bottom line. And the exciting thing is that you don’t have to invest vast amounts of money to see quick financial wins. By doing things better, such as small changes in staff behaviour and asking the right questions, all sorts of businesses who Eden have already worked with, from hotels and restaurants, to dairy farms and butchers are feeling the positive impacts across their operation and supply chains. Eden is a symbol of regeneration and success and you can get behind the scenes of the operation and learn from 12 years’ experience of managing a sustainable business and understand the mistakes as well as the successes. The aim is to inspire and empower individuals and teams to innovate, collaborate and lead positive change within and beyond their organisations. The programme touches on everything from reducing inefficiencies to introducing sustainable operations, from communicating with staff to creating action plans and they also offer a peer to peer regional business exchange with another participating business.


10457 2pg DPS:The Green Foundation DPS 15/10/2012 17:09 Page 2

Eden is now available to use as your playground, an inspiring venue for people to interact with each other and align the values of your business, with the values of your people. Working with a range of audiences from the leadership teams of global corporates to smaller regional businesses, they challenge you to see things in a different way and enable you to get to the right answers, by asking the right questions. Eden has already helped hundreds of businesses to make real tangible changes, create competitive advantage, save money, mitigate risk and grasp fresh opportunities in the move to a new economy.

For further details about the Eden Projectâ&#x20AC;&#x2122;s business revolution and how you could be involved on one of their foundation, leadership or tailor made programmes,


Phone: 01726 818597 Email:


10330 QPD 1pg:Generate Green QPD 15/10/2012 17:18 Page 1

about 50 per cent of your water at home can be heated free through solar thermal panels. The panels act as a supplement to the normal boiler, and during the summer months, should provide sufficient energy for your domestic hot water requirements. Generate Green also have a range of wind turbines suitable for domestic use ranging from 1.5kW to 5kW micro-turbines to be mounted on a roof or on a pole on your land. Generate Green is a well established family business in Tewksbury, Gloucestershire, well able to sustain changes to market conditions and legislation. They offer homes and businesses nationwide a range of innovative renewable energy solutions, designed to save money against traditional fossil fuels and help provide a sustainable energy source for the future.

A similar range of products are available for business customers, but up-scaled as appropriate; additionally Generate Green supply and fit LED lights for a wide range of commercial applications, from domestic bulb replacement to office and industrial lighting including outdoor lighting. Biomass Boilers are fast becoming the latest must have for businesses. They can save you 70% compared to many oil or LPG powered boilers, and 30-50% compared to mains natural gas. Although still quite expensive to buy, the payback period is very good thanks to the Renewable Heat Incentive combined with the savings afforded. Qualifying businesses can benefit from a fantastic offer from Generate Green, a genuinely free of charge Biomass Boiler!

Generate Green are leaders in the field of renewable technologies and supply and fit the most cost effective and efficient products from a wide range of manufacturers. Their domestic customers benefit from Solar PV panels and inverters including ground mount systems, and roof mount (including flat roof) systems. Typical payback for a domestic solar system is 7 or 8 years, and it can typically give you a 15-16% return on your money. Alternatively, Solar Thermal panels are an extremely cost effective way of producing hot water and may qualify for the Renewable Heat Incentive providing guaranteed income for 20 years. While many companies exaggerate the potential benefits of Solar Thermal, realistically, 50

Ray Dyer, MD, explained the offer by saying â&#x20AC;&#x153;We are providing commercial biomass boilers of a size range from 50-200kW for free on a 20 year serviced and maintained basis. We collect the government RHI which assists us to recuperate our investment and ongoing maintenance costs. All the customer has to do is set up a fuel contract and use the equipment for a minimum agreed number of hours per annum, thus enjoying the savings achieved.â&#x20AC;? Generate Green is continually pushing forward with new technologies, making renewable energy accessible for every home and business. Generate Green Ltd are members of the REAL Assurance Scheme, membership number 00048518, and all installations are carried out by approved MCS sub contractors.

Generate Green Ltd Equinox House, Unit 10 Shannon Way, Tewkesbury GL20 8ND Ray Dyer: T: 01452 227022 M: 07979 776026

10375 QPD 1pg:Carford Group 15/10/2012 14:04 Page 1

They have been particularly successful in the UK’s farming sector and are excited to be launching their "" a grower management system for the agricultural and horticultural sector, later this year. They are also developing industry specific products for Hair and Beauty Salons which will provide complete salon management systems, while for the education sector they are producing a Student E-Portfolio management system. The fast moving world of computing can be bewildering, but provides vital technology for the smooth and secure running of your business. Many small companies manage with out-of date systems because they lack the time, knowledge and resources to take full advantage of the opportunities this brave new world provides. The fear of making the wrong decision on computer systems, software and applications often holds up business rather than increasing productivity and profitability.

Enter Team Green Technology to the rescue, launched just over a year ago, the company specialises in developing software for specific business management needs. They provide support to small and medium sized businesses in IT and Data Management, including Data recovery and complete network offsite backup services. Team Green Technology will help small and growing businesses to transition their basic and often aging computer systems into a sophisticated, well organised, and robust infrastructure at a cost that is a fraction of what a large corporate organisation might invest, enabling them to rest assured that their vital business data is managed and protected no matter what happens.

Andrew Fletcher MD said: “We launched the business as a result of developing solutions for our parent business and receiving interest from businesses that had close trading links. We plan to expand the business further by increasing our business IT Support client portfolio as we feel our unique approach of "Enabling business through Technology" provides significant return on investment, through increased productivity.” He continued “We have excellent knowledge and experience in building computer networks for SME businesses; joining up remote offices and workers to critical data storage area's and providing high speed connectivity to Virtual systems using our cloud technologies and SDSL / Bonded ADSL Service Partners.” As the "New kids on the Block" their greatest challenge has been to increase awareness of their business and to create a brand image, but the word is spreading, as more and more clients express their satisfaction with Team Green’s friendly, customer focussed, jargon free approach.

To find out more visit their web site or telephone 0117 230 5353

Team Green Technology The skilled team are adept at developing bespoke applications, tailored to your particular needs. They also offer Web Hosting and Domain Management services.

Bower Farm, Bower Lane Bridgwater Somerset TA6 4TY 51

10352 1pg:CD Engineering 28/09/2012 12:09 Page 12

Charging towards carbon reduction Reducing your carbon footprint is a great aim, but have you considered the carbon emitted when people travel to and from your location? Installing electric car Charging Stations and offering visitors the ability to charge their cars while they spend time and money with you can help cut these carbon emissions and make your business become more desirable to plug-in car drivers. Even with today's mix of non-renewable and renewable energy powering the grid, driving an electric car works out at emitting approximately half of the carbon as a regular petrol or diesel car. Couple this with the quiet ride, smooth acceleration and instant torque and you can see why all you need to do to sell an electric car is to get someone to drive one. First time electric car buyers are popping up all over the UK, with record number of plug in vehicles being registered this year. All electric cars, be they local runarounds like the Renualt Twizy, family-sized cars such as the Nissan Leaf or even the 360 mile Vauxhall Ampera, will need locations to stop and charge at in your area. With the electric car market being one of the fastest growing in the UK at the moment and with the price of oil continuing to soar, electric cars will be everywhere in a couple of years. Installing a Charging Station now will put you in the position of being ready for this new market while setting your business apart from the local competition.

You can even point out your newly installed Charging Stations when working towards gaining nationally recognised green accreditations. Zero Carbon World is a UK charity that donates Charging Stations to eligible businesses in the UK and sells the same low cost Charging Stations to businesses that do not meet their donation criteria. Sites with these Charging Stations can then be added to Zero:Net â&#x20AC;&#x201C; The UK's only unrestricted charging network. This network is well received by EV drivers as there are no subscription or membership fees, nor do drivers need a smart card to access it. They can just find a location, drive up and start charging in exchange for spending money at your business. Once installed, the Charging Stations are yours. You do not owe Zero Carbon World anything and you are not tied to any exclusivity contracts. Asking for payment for the use of the Charging Stations is down to you, although Zero Carbon World suggests you offer it for free in exchange for the driver spending time and money at your location. Depending on the price you pay for electricity and the type of car plugged in, charging will cost around 15p to 50p per hour.

You can find out more about Zero Carbon World and their free Charging Station donation program on their website Tordown B&B are proud owners of a Zero Carbon World donated electric charging station, adding to our enviromental ethos.

As well as B&B, we offer many

forms of healing from Reiki to Hydrotherapy Spa treatments. Please visit our website to see what we offer: Tordown Bed & Breakfast

5 Ashwell Lane, Glastonbury, Somerset BA6 8BG Call: 01458 832287 Email:



10350 QPD 1pg:Upcott House QPD 1pg 15/10/2012 16:54 Page 1

from the town on the Hatherleigh Road and is set in its own grounds. The house has stunning views across the Okement Valley with the hills beyond rising up to Dartmoor itself. The hotel is owned and run by the Bickley family, who have sympathetically decorated all the bed and breakfast rooms to a very high standard. They offer a choice of single rooms, double rooms and self catering apartments (subject to availability). All rooms have colour TV, central heating, vanity unit and tea making facilities. Some have en-suite bathrooms.

Going green and staying green. No matter how sound our ecologically friendly practices are at home and what method of transport we use, come holiday time our good intentions can be frustrated. Making the decision to holiday in the UK and thus avoid polluting the atmosphere with aircraft exhaust fumes is a start, but what next? Even if we travel to our destination by public transport, once there, how ecologically aware is our destination and how will we travel around the area if we are to get the most out of our holiday? Green travellers will be pleased to hear of a number of UK hotels are beginning to subscribe to a “green” agenda; amongst these is the lovely Upcott House. Set at the top of Dartmoor in the heart of Devon, this beautiful period house offers bed and breakfast accommodation near Okehampton, the perfect location for that relaxing holiday discovering the beauties of Dartmoor. Upcott House is situated just half a mile

Upcott House B&B offers eco friendly accommodation, without any loss of comfort. Kay Bickley explained that from the start they took the decision to reduce their environmental impact as far as possible, without compromising on their guests’ enjoyment. She said: “We have our own bore holes, rainwater harvesting system, solar panels, and an air source heat pump to heat our water, and have eradicated the use of fossil fuels completely. 90% of our food products, goods and services are sourced locally because we take reducing our carbon footprint very seriously. At breakfast you will enjoy homemade jams and marmalade, fresh eggs from our chickens, bacon from our Tamworth pigs and our own home grown tomatoes when in season.” One innovation that makes Upcott House a particularly favourable choice for “green” travellers is the provision of an electric car with its own charging point for customers’ use. Prices start at £30 per person per night for bed and breakfast per person unless otherwise stated. Cots are available for children and pets are welcome, please state requirements when booking”.

Please telephone 01873 53743 to make a booking or visit their web site for more information. 53

10277 DPS 2pgs:Pukka Herbs 25/09/2012 12:43 Page 1

promote not only my own wellbeing but for the general good of society and to create something to bring a positive benefit to people, through natural health”.

incredible organic herbs Celebrating 10 Pukka Years This year marks the tenth birthday of Bristol based, herbal innovators, Pukka Herbs. Two men on a mission to create a better, healthier world through the power of plants, Tim Westwell, creative entrepreneur, and Sebastian Pole, herbalist & Ayurvedic practitioner, created Pukka with a trio of organic herbal teas, in 2002.

Tim took a career break in order to re-focus and decide on a business model that could fit realistically with his own values, an enterprise that would be “healthy, wealthy and sustainable”. He advertised for a business partner, Sebastian Pole was the only respondent, and the rest they say is history. The two men hit it off straight away. Sebastian is a skilled herbalist, Hindi speaker, and Ayurvedic scholar with a keen interest in the natural world. Their complimentary skills and shared values quickly established a relationship of mutual trust. Ayurveda – ‘the art of living wisely’, an ancient Indian wisdom which empowers us to care for our health in harmony with nature is the philosophy that informs everything they do at Pukka, and ensures that all their products have a functional benefit drawn from the high quality herbs used in each blend. Teas were a natural starting point for the business Tim explained; “Herbal teas are a very accessible way of introducing people to the benefits of herbal medicine; by making a proper herbal tea we bring a little joy into someone’s life. By preparing a perfect cup of herbal tea you contribute to a perfect day.”

Co-founders Tim Westwell and Sebastian Pole

A decade later, Pukka’s range of 25 award-winning teas, collection of 11 skincare products, and over 75 food supplements are sold in 40 countries across the world! Pukka Herbs use only the finest organic herbs to optimise health and wellbeing. One of only a handful of totally organic businesses, (certified by the Soil Association,) Pukka inspires and educates people to live healthier, more sustainable lives. Tim Westwell took time to speak to us at the Bristol Business Post about the inspiration behind the business. He said “I wanted to dedicate my life to using my business skills to

New products are always, quite literally brewing. Tim described the process of developing new blends to increase the efficacy of their herbs as “A sort of modern alchemy, just as with food, putting different ingredients together enhances and improves the whole, whether for our teas or for our range of herbal supplements.” The same principles apply to their natural skincare range introduced last year; Tim said “it is important to feed skin with

In the future, there will be no markets waiting to emerge. By 2050, it is forecast that 19 of the 30 largest economies by GDP will be countries we now call ‘emerging’.* But how will this new world order stack up for your business? At HSBC we understand emerging markets – 150 years ago we were set up to facilitate trade between China and Europe. Our Trade teams, on the ground in over 60 countries, can help you navigate local markets while keeping your eye on the bigger picture. There’s a new world emerging. Connect to the latest international business insight at *Source: HSBC “The World in 2050”. Jan 2011.

Issued by HSBC Holdings plc. on behalf of the HSBC Group members which are regulated in the jurisdictions where permitted.



10277 DPS 2pgs:Pukka Herbs 25/09/2012 12:43 Page 2

things that do it good. Your skin absorbs the products that you use, so you should take as much care with what you put on the outside, as what you put on the inside.”

pioneered a much fairer way of doing business with its growers in India and Sri Lanka and customers are reassured that the proceeds of what they buy flow back to the farmers.

Pukka is working on a number of projects in the UK and across the world to help people enjoy a happier, healthier relationship with the natural world; Tim said “Each year, we plant over 20 million plants and trees and invest in renewable energy, sustainable projects and reforestation programmes. We are committed to supporting the natural environment and helping to create a beautiful world.

NEW for 2012 – Revamped Original Ayurvedic blends

We work with our growers, customers and consumers on a one to one basis to ensure that everyone profits from being involved with Pukka: sensually, healthily, ecologically and socially. Pesticides and non organic fertilisers are pervasive, and don’t just compromise plants, we are proud that our organic model safeguards the health of our growers and their communities. Most importantly, we strive to leave nature in an ever richer, more glorious state than how we found her.” Pukka is working in partnership with WWF to promote their shared conservation values and will donate 20p to WWF, from the sale of each pack of their new tea, Peppermint and Licorice. Tim and Sebastian say “Our new Peppermint & Licorice tea is a naturally caffeine free, delicious blend of refreshing peppermint to support digestion, and naturally sweet, soothing FairWild licorice to calm and nourish. We hope you can feel good knowing that as well as taking care of yourself, you’re doing your own little bit to create a beautiful world too.” Tim is proud that Pukka Herbs is part of a growing business movement that puts environmental and social wellbeing at its heart and is not only about profit. With all their teas manufactured in the UK, it has

Pukka has rebranded their original teas – Relax, Refresh and Revitalise, retaining the vibrancy and iconic recognition of these incredible teas, Pukka has updated the design and copy to reflect the importance of our heritage in Ayurveda and to educate consumers on the authenticity of the blends. NEW selection pack In response to consumer demand, Pukka has launched a selection pack of award-winning teas as part of its 10th birthday celebrations. Containing four sachets of five bestselling blends Three Mint, Three Ginger, Three Tulsi, Three Green and Three Fennel, Pukka’s selection pack offers first-time consumers an exciting introduction to Pukka’s tea portfolio. Pukka’s Firming Face Oil -Double Award-Winner at this year’s Natural & Organic Products Show Pukka was the proud recipient of two awards at April’s Natural & Organic Products Show. Their Firming Face Oil won Best Organic Skincare Product and Best New Natural Beauty & Spa Product. Pukka Herbs wide range of teas, herbal remedies, bio nutrients, healthy oils and food supplements is available online at, while a selection of the teas are stocked by Tesco, Sainsbury’s, Waitrose and other leading retailers and independent health stores. Everything Pukka is free from synthetic flavour & colour. The Pukka Pledge • 100% organic • Fairly traded • Sustainable • Traceable • Carbon neutral • Purely vegetarian

HAPPY 10TH ANNIVERSARY TO PUKKA HERBS! Balens would like to congratulate Pukka herbs on reaching their 10th Anniversary and wish them continued success for the future

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Caring for the carers


10312 QPD 1pg:Carford Group 15/10/2012 11:40 Page 1

WPG’s environmental policy has achieved both FSC and PEFC Chain of Custody certifications, as well as receiving annual Green Dragon awards, we recycle, and re-use everything wherever possible, to reduce any impact on the environment. We source paper from sustainable sources and offer several kinds of recycled papers, we also print with quality vegetable based inks as standard as well, and are able to offer carbon balanced papers that are supported by the World Land Trust, whose patron Sir David Attenborough is a major supporter. Our all-encompassing approach will enable you to have your job designed, printed and finished with a solution for every project just right for you, which will give you peace of mind, and save you time and money.

Call Claire Prince for more info on We offer complete print and media solutions to suit a wide range of clients. From the simplest project, to larger runs of brochures and magazines with ordinary or complex finishes through to hard back books. In fact everything from the humble business card, to printing and managing complete packs of multiple publicity materials, with multi-distributions, or mailings, and much more besides.

01938 552260

Based on the Shropshire & Mid Wales border, our ‘Passion for Print’ statement has grown from providing print solutions and additional services, to a wide range of commercial businesses, the public and private sectors, publishing trade and individuals, for over 50 years now. We go to great lengths to ensure we understand the exact needs of the client, so we can offer you a professional, affordable and friendly service, for anyone looking to create or improve their printed publications, helping you to improve your status in your particular market. Our Printing House can fulfill all your quality litho and digital print requirements, whether you need it to be delivered within the UK, Europe, or the rest of the world, we have the right solution for you! All colours are catered for and we print with Pantone colours, 4-colour process CMYK, and offer machine seal as well if required. Our recent additions to our press room are a brand new folding machine this year. A ‘perfecting’ press last year added to our already high spec of equipment, which includes a recent ‘B2 size 5-colour’ printing press amongst a fleet of others, not to mention our whole new digital department, all of which have increased our capacity and services available to you. Customers are also able to have print work designed at WPG if they need it. We have a creative design team ready to make your brand stand out from the crowd. However good your company is, unless it has a professional look you may be losing business. If you want us to realise your own ideas or to create a whole new and unique image, our talented designers will be able to help you. WPG has the benefit of long serving staff with a wealth of experience to draw on, in all areas, in sales, pre-press, printing, finishing and despatch.



FSC, PEFC, ISO & GREEN DRAGON We congratulate Pukka Herbs on their milestone 10th Anniversary and we are proud to be their chosen printers. We wish them every success for many more years to come. • • • • • •

Brochures Magazines Catalogues Booklets Leaflets Leisure Guides

• • • • • •

Books Posters Folders Programmes Business Stationery Labels and much more

Contact Claire Prince on 01938 552260 •

10486 Clink Clink QPD 1pg:Clink Clink 1pg 12/10/2012 16:33 Page 58

ClinkClink are a leading event management company based in the heart of Bristol. With a wide range of both local companies and global brands in their portfolio, alongside experience in delivering incredible events all over the world they are certainly considered experts within the industry. Whilst specialising in the management and delivery of corporate events, brand experiences and event bars the company also has within it a dedicated team, Clink Christmas, who focus on the organisation of corporate Christmas parties. “Great Christmas party - brilliant menu choices, met all our requirements - all the organisation done by ClinkClink - will definitely book again”. Imperial Tobacco, Christmas Party 2011 Clink Christmas understand that more often than not the organisation of the office Christmas party is in addition to someone’s everyday job and it can become incredibly time consuming– well, that’s where they come in. The Clink Christmas team will work with you to enrich your ideas and then deliver the perfect company Christmas party for you, your guests and your budget. Managing Director, Tim Ball says “It can be a big job to organise the office party for everyone, but we can certainly help. We just want to make sure people know that it doesn’t have to cost the earth to have a great, individually designed Christmas party where everyone can enjoy themselves, whilst being rewarded for their hard work.”

“ClinkClink organised our firm's Christmas Party with the utmost professionalism. The events team supported every need and requirement flawlessly and without any fuss. They were thoroughly supportive, enthusiastic and available at all times. well as having lots of great ideas.” Thrings Solicitors, Christmas Party 2011

To find out more about Clink Christmas visit or contact Sarah Pope, Clink Christmas Event Manager, on 0117 924 0033 or at Clink Christmas part of ClinkClink Ltd, Unit 14 Montpelier Central, Station Road, Bristol BS6 5EE +44 (0)117 9240033 - - @ClinkedIn

Clink Christmas can bring the party to you or, if you’ve had enough of the office for one year, they will take your perfect party to one of their beautiful city based partner venues. The experienced team will guide you through all the individual requirements of the event to ensure your objectives are met, but also that the experience for you and the guests is as enjoyable as it could possibly be.

Offering Bristol something just a little different this Christmas! &ŽƌŵŽƌĞŝŶĨŽƌŵĂƟŽŶĐŽŶƚĂĐƚ^ĂƌĂŚWŽƉĞ͕ŚƌŝƐƚŵĂƐ>ŽĚŐĞǀĞŶƚDĂŶĂŐĞƌ ƚ͗ϬϭϭϳϵϮϰϬϬϯϯĞ͗ƐĂƌĂŚΛĐůŝŶŬĐůŝŶŬ͘ĐŽ͘ƵŬǁ͗ǁǁǁ͘ƐƉŝŬĞĐŚƌŝƐƚŵĂƐ͘ĐŽŵ

The specialist team at Clink Christmas are at your service... KīĞƌŝŶŐŝŶĚŝǀŝĚƵĂůŚƌŝƐƚŵĂƐƉĂƌƟĞƐƚŽƐƵŝƚĂůů͘ LJďƌŝŶŐŝŶŐƚŚĞƉĂƌƚLJƚŽLJŽƵ͕ŽƌƚŽŽŶĞŽĨŽƵƌďĞĂƵƟĨƵůƉĂƌƚŶĞƌ ǀĞŶƵĞƐĂƌŽƵŶĚƚŚĞĐŝƚLJ͕ǁĞǁŝůůǁŽƌŬǁŝƚŚLJŽƵƚŽĚĞůŝǀĞƌĂŚƌŝƐƚŵĂƐ ƐŚŝŶĚŝŐƚŚĂƚǁŝůůďĞƌĞŵĞŵďĞƌĞĚĨŽƌĂůůƚŚĞƌŝŐŚƚƌĞĂƐŽŶƐ͊ ĂƚĞƌŝŶŐͲ^ƉĞĐŝĂůŝƐƚĂƌ^ĞƌǀŝĐĞƐͲ^ƚĂīͲŶƚĞƌƚĂŝŶŵĞŶƚͲ&ƵƌŶŝƚƵƌĞ ƵĚŝŽsŝƐƵĂůͲĞƐŝŐŶͲdŚĞŵŝŶŐͲ'ŝŌƐΘ'ŽŽĚLJĂŐƐͲWŚŽƚŽŐƌĂƉŚĞƌ ĂŶĚĂǁŚŽůĞůŽƚŵŽƌĞ͘

So, if you are the one having to organise your companies Christmas party – whatever the size – and you want something just a little bit different then get in touch with the Clink Christmas team. They promise to make it a Christmas party to remember, for all the right reasons!

Don’t settle for the same old thing this year, get in touch! &ŽƌŵŽƌĞŝŶĨŽƌŵĂƟŽŶĐŽŶƚĂĐƚ ^ĂƌĂŚWŽƉĞ͕ůŝŶŬŚƌŝƐƚŵĂƐǀĞŶƚDĂŶĂŐĞƌ ƚ͗ϬϭϭϳϵϮϰϬϬϯϯŽƌĞ͗ƐĂƌĂŚΛĐůŝŶŬĐůŝŶŬ͘ĐŽ͘ƵŬ


10199 QPD 1pg:Carford Group 15/10/2012 11:51 Page 1

"Is your business taking clients or staff to the 2013 Cheltenham Festival?" " The Peter Scudamore VIP Club - A unique corporate entertaining opportunity " AN EXCLUSIVE hospitality package, providing the opportunity to enjoy a prestigious flutter in the company of racing royalty Peter Scudamore, is putting real gold into next year’s Cheltenham Gold Cup Festival.

Peter is one of the most successful jockeys in the history of the National Hunt. He was Champion Jockey an incredible eight times, including seven consecutive years from 1985/6 to 1991/2, and has ridden 13 winners at Cheltenham. The exclusive facilities to be enjoyed by members of his VIP club are all part of the latest package from Paragon Hospitality a division of the prestigious Paragon Sports Management which is renowned for providing corporate hospitality, client entertainment, VIP and bespoke events in the UK and abroad across a comprehensive range of sporting, cultural and special events. Its similar clubs featuring cricket’s Phil Tufnell and rugby’s Lewis Moody have already proved a huge hit with each sport’s fans and hospitality director James Clutterbuck expects Peter Scudamore’s VIP Club to be first past the post with companies wishing to provide hospitality for clients who enjoy the sport of kings.

The National Hunt legend will be on hand to answer questions, meet racegoers and share the overall excitement of backing a winner as part of the Peter Scudamore VIP Club over the fourday meeting. No stranger to racing turf thrills, Peter is really excited about his involvement with this new racing cert. Peter Scudamore

“I have many great memories of racing at Cheltenham,” he says. “Hospitality at the Festival is an outstanding day out and I am pleased to be teaming up with Paragon Hospitality to create a package that really stands out from the crowd.”

“They will be able to give their customers the best kind of experience; We are incredibly privileged to have Peter Scudamore in our suite at Cheltenham in 2013,” he adds. Bookings are now being taken for the club which is open for each day of the race meeeting, from March 12 to Gold Cup day itself, March 15. Prices start from £385 per person, with an option to reserve a seat in the Guinness Grandstand. “I look forward to seeing everyone at Cheltenham for a great day at the races,” says Peter. “And, hopefully, celebrating a few winners with you!”

His involvement is not the only reason his namesake club is destined to be an odds-on favourite - a host of benefits, destined to make a memorable day even more outstanding, await members. “We have a superb glass-fronted suite with a balcony overlooking the final two fences and the finishing straight that will really allow guests to feel the atmosphere,” promises Peter. “I'll be there to meet them and will be sharing my thoughts and tips on the day’s racing. We’ll also have Ed Chamberlin from Sky Sports, a huge racing fan, hosting the box with me and a jockey joining us so there’ll be plenty going on! He also says that guests can expect the full VIP treatment, with plenty of champagne on ice, a top-notch four-course lunch and drinks flowing from the bar all day. “Guests will get one of the best views on the course so it’s really a superb way to entertain your best clients - a bit above the usual fare,” he adds. “Cheltenham is one of the worlds greatest sporting occasions everyone should come at least once.”



For further information, Telephone: 0208 332 8460 Email: Visit:

10343 1pg Feature:Aerosaurus Balloning 15/10/2012 16:36 Page 1

Aerosaurus Balloons Aerosaurus Balloons Ltd is flying high over the South West of England providing champagne hot air balloon rides over some of the most beautiful scenery in England. A family-run business with over 25 years’ experience, Aerosaurus Balloons have flown over 75,000 passengers of all ages from a selection of hand-picked sites in Devon, Dorset, Somerset, Cornwall and Wiltshire. All flights last for an hour and include a traditional in-flight champagne toast. The whole experience lasts approximately 3 – 4 hours, from the initial excitement of watching the balloon being inflated to touch down. During this time, passengers are invited to get ‘hands on’ with helping prepare the balloon for launch and this is a great way of learning more about ‘lighter than air’ travel. A flight in a hot air balloon consistently rates among the top ten things people have always wanted to do and Aerosaurus Balloons has a wide range of gift suggestions to fulfil the dreams of your friends and family, including an in-flight photo as a memento. You can also purchase open-dated vouchers which are valid for 12 months making them the perfect gift for any occasion. Aerosaurus Balloons also offer exclusive flights and with a range of balloons of varying sizes, can cater for private groups of different sizes. From an exclusive two person flight in one of their smaller balloons, lovely for a marriage proposal, or for the bride and groom to “go away” after their wedding reception, to one of the larger balloons to carry a family party, or group of friends, Aerosaurus Balloons can cater for any occasion.

Although the major part of the business is their regular scheduled dawn and dusk flights, popular with locals and visitors, Aerosaurus Balloons is regularly called upon for film work, both for the crews, flying cameramen and for photo shoots. Their membership of ‘Balloons Over Britain’ means that they can offer customers the opportunity to fly in areas outside the South West, all over the UK. Aerosaurus Balloons are regulated the Civil Aviation Authority (CAA) and all pilots are fully qualified Commercial Balloon Pilots. They were also Silver Award winners in last year’s ‘Visit Devon Tourism Awards’ and the ‘South West Tourism Awards 2011/2012’ in the category for ‘Best Tourism Activity, Sport & Experience of the Year’.

Aerosaurus Balloons Ltd, Southbrook House Southbrook Lane, Whimple, Exeter, EX5 2PG Telephone: 01404 823102 E-mail:


10314 1pg:HorseWorld 15/10/2012 13:49 Page 1

Minehead & West Somerset Golf Club 130 years and still driving forward, Minehead and West Somerset Golf Club is one of the oldest courses in England. The Club was established in 1882, on its present site which makes it the oldest course in Somerset still on its original site. The club was founded by Dr Clark when he came from Scotland to take up the position of Medical Officer at Dunster Hospital. He looked for somewhere to practice his golf and chose an old rabbit warren on land bordering the shore of the Bristol Channel between Minehead and Dunster. The current address, The Warren, is a reminder of his choice.

The Club is busy developing its facilities, and has recently installed a second bar on the first floor with extensive views of the course. As the dining room can seat 100 guests comfortably it is an ideal venue for functions such as wedding receptions, seminars, away days and competitions. The recently refurbished Spike bar is ideal for smaller functions or business meetings. Graham Wells, our Interim General Manager, says “Our club house is a stress-free oasis of leisure where friends, old and new, mix in a relaxed, welcoming environment. Whether you are an individual, one of a small group or part of a large gathering, you can expect courteous and timely service from our friendly and highly competent team”. They offer great hospitality and a genuinely warm welcome to members and visitors alike. There is a fully-stocked Pro-Shop, with something for everyoneand you can develop your game with a course of golf lessons from PGA qualified professionals. Please visit their web site or telephone 01643 702057 The Warren, Minehead TA24 5HW

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It is a lovely location, but so close to the sea that on several occasions the sea has caused damage to the clubhouse and various changes have had to be made to the course due to the encroachment of the sea. The Golfing Annual of 1889 describes the course as being “as good a course as one could wish for, undulating in character and well covered in excellent turf. There is a sprinkling of hazards, some natural and some man made and the putting greens are of medium size and in first class order.” The Club feels that this quotation remains true to the present day. The 18-hole, 6264 yards, par 72 course displays the best characteristics of links play with some parkland features. It has excellent greens, and is a delight to play all-year round. It is well maintained and has developed organically over the years. The exceptionally well-maintained course is suitable for players at all levels of experience, who will be inspired by beautiful views, challenged by great golfing conditions and invigorated with the wonderful sea air and exercise. After all that fresh air and exercise relax with a drink in the bar in the friendly comfortable club house. Select from a range of tasty snacks, or for something more substantial, there is an extensive menu available in the dining room.




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Businesses are increasingly finding that combining a sporting activity such as golf with their meeting, goes down very well with their staff. The Centre is an ideal location for team building days and can offer a range of imaginative packages. The Club’s original membership of 22 has risen over the years to over 300, and the Centre played host to over 6,000 visitors last year. The team are thrilled with the growth in popularity of this friendly informal club which they attribute to the quality of the course and the warmth of the welcome. Just four miles from the historic town of Bridgwater, Somerset and only 12 miles from Taunton, with splendid views of the nearby Quantock Hills, lies a superb 18 tee golf course. Bridgwater College’s Cannington Golf Centre opened in 1993, originally to provide an opportunity for Bridgwater College students to learn the skills they need for courses in Sports Turf, which will equip them for careers in green keeping, course management, and design and construction.

For more information please visit or telephone on 01278 655050 Rodway, Cannington, Somerset TA5 2LS

The College secured 60 acres of unused land to construct the course, and added a golf driving range, a pitch and putt course and a Golf Academy in 2000.

Ron Macrow – Golf Centre Manager said: “The course is ideal for new players and improvers alike. It was designed by renowned course architect Martin Hawtree of Oxford and built to the highest international specification. The nine hole, 18 tee course (6,072 yards, par 68) is well-known for its excellent condition.” He continued: “The open fairways offer new players the chance to concentrate on their shots, whilst the subtle contours of the course provide a satisfying round of golf for those improving their technique.” Players can enjoy the course either on a pay and play basis or as full members. Should someone wish to become a member, there are no joining fees – only the annual membership fee. The course also offers a fully-automated floodlit driving range - a boon for those who like to get in a few practise swings after work, and the clubhouse offers a warm and friendly welcome to all. There is a good range of clothing and equipment in the pro shop and staff are on-hand for help, advice and lessons. The pitch and putt course, open daily during the school holidays, is a bit of fun for everyone!

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Talking of fun, speak to the catering manager about hiring the clubhouse for your function, party or conference. They are providing a cafe service for the first time this year, and can now offer a catering service and bar facility for small golfing groups. 61

10367 DPS 2pgs:Resolution Specialist Treatment 15/10/2012 16:39 Page 1

There were whoops and screams of joy when former Blue Peter presenter Valerie Singleton read out the Centre’s name at June’s glittering ceremony, attended by the cream of the Yeovil business community. Judges awarded the title to the centre, based at Becket House in Hendford, for its consistent growth, commitment to customer service, local heritage and good causes. “Myself and the team are absolutely delighted to win,” says Dr Brickley with the widest of smiles. “We feel the award recognises that our success is built on a commitment to high-quality care with good customer service in an environment where staff are celebrated as being the essential core of a successful business.”

THERE are few things which make Resolution Specialist Treatment Centre proprietor and clinician Mark Brickley beam more than giving patients the smile they’ve always dreamed of - but winning the Western Gazette Business of the Year award just about does it.




Topdental Products Ltd would like to Congratulate

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10367 DPS 2pgs:Resolution Specialist Treatment 15/10/2012 16:39 Page 2

The company’s triumph only endorses what it has been trying to do in providing general state-of-the-art care at a world-class level, he says, adding: “For the people I am privileged to work with, the award shows them they are part of something which is worthwhile.” Resolution started as a small orthodontic practice with one clinician, a nurse, receptionist and manager and, over 15 years, gained three more clinicians and many staff, prompting a move to the larger Becket House, opening as the Resolution Specialist Treatment Centre in 2009. An NHS and private practice, it offers the basic package of braces, alongside state-of-the-art models with custom-made brackets (Insignia), braces fixed on the back of the teeth (lingual), invisible braces for those conscious about wearing an appliance (aesthetic), and gradual aligners (Simply 5 or Invisalign) for those who don’t want conventional “train tracks”. Other services include chiropractic treatment, periodontal treatment for the management of gum disease, dental implants, endodontics, oral surgery, tooth whitening, and facial aesthetics and the running of regular headache and a hair loss clinics.

All are delivered by an expert team of 30 staff, including receptionists, administration staff, nurses, sterilisation staff, management, clinicians and orthodontic therapists - the jewels in a different kind of crown as Dr Brickley is all too aware. “Nothing would have happened without the amazing people who work here,” he stresses. “Resolution has been the greatest venture I have ever been involved in and it is those people I've been privileged to know and work alongside that have made it so special.” Now the the largest provider of orthodontics in Somerset, Resolution plans to consolidate that status by continuing to invest in the latest systems such as the new insignia customised appliance. “We also are investing in our implant and endodontic services with new technology such as high power microscopes to ensure our experts can deliver the highest quality care,” adds Dr Brickley. While hi-tech remains an absolute priority it’s the simple human side of things that, he considers, demonstrate the business’s biggest successes. “They’re the patients we have helped to have the smile they have always dreamed of,” he explains. “The best possible feeling is when someone who you’ve treated comes up to you in the supermarket or coffee shop just to say thank you for the smile you've given them. That's our real success.”

For further information about Resolution Specialist Treatment Centre, and its opening times

visit or telephone: 01935 434440

Baker Tilly Chartered Accountants and Business Advisors are Proud to have helped Resolution Specialist Treatment to achieve their successes to date. Call us on 0117 945 2000 or visit our web site to discover how we could help your business.

A big thank you to: Top Dental, ER Garrett, Blackdown Dental Equipment Services Ltd, Baker Tilly & Barclays for all you support.


Barclays is proud to support Resolution Specialist Treatment


10302 1pg:Carford Group 15/10/2012 16:46 Page 1


Ford Brothers was established by the great grandfather of the current proprietor, Adam Ford, at a time when trading conditions were very different to to-day. In those days there were no supermarkets or frozen food shops, people relied on the local high street and their trusted local traders, markets and small businesses.

mince, or don’t trim gristle away. As Adam succinctly put it “It isn’t a saving if it ends up going in the bin!” Ford brothers are also the supplier of choice to a number of local schools, budget is an important factor here too, but nutritional values are of primary importance. The quality of meat and meat products that can be supplied to schools is quite strictly regulated, especially since the Jamie Oliver Turkey Twizzler expose.

It seems that the old truism, “Give the customer’s what they want.” Still holds good. Adam is cautiously optimistic about the future of the business especially the catering side, he thinks that this is where the future for Ford Brothers will lie. His plans for the future centre round developing his catering and local authority contacts, whilst still retaining the family tradition, and keeping the Chandos Road premises going.

Sadly business has changed, and for many small shops it is adapt or die. Adam has taken up this challenge and changed the emphasis of the business. The shop is still serving its established local customers from the premises at 5, Chandos Road, with top quality meat, locally sourced as far as possible, and home made sausages. The local shops all try to cooperate with each other, and as other nearby shops stock eggs and cheese, unlike many butchers Ford brothers choose not to. However, they do offer a first rate range of home made, generously filled proper meat pies and pasties freshly to order.

Please telephone on 01179 733374, or visit the shop for fresh meat, how it ought to be.

Adam tells us that far and away the major proportion of his current business is direct to the better caterers, clubs, pubs and restaurants. Such customers demand top quality products because their businesses and reputations depend on the food they serve.


Obviously this is an extremely competitive market and cost is a factor, but Adam says that although they occasionally lose a client on cost, they nearly always come back to him when they realise that the small extra cost per pound represents far better value. Cheaper suppliers often include too much fat in the


10374 1pg feature:The Vine Wadebridge 1pg 16/10/2012 14:15 Page 1

The Vine sources much of its good quality fresh produce locally, and works closely with a network of farmers to help support the local community and the Cornish farming industry. Local farmers deliver their produce direct to the stores, sometimes just hours after being harvested, enabling The Vine to offer the freshest possible produce.

A Farm Shop on the High Street The Vine Wadebridge is a locally owned award winning greengrocer serving the communities of Wadebridge and Bodmin, which was opened in November 2010, by Chris Andrews and Dave Allan. The two men had gained their greengrocery experience while working for the former business on the Wadebridge site, Stokes the Greengrocer. When Stokes closed in October 2010 Chris and Dave managed to secure the lease and with the help of family and friends re merchandised, overhauled and re branded the store as The Vine. In November 2011 they opened a second store in Bodmin and have now launched an award winning new service the 'Mobile Greengrocer.' The local community has wholeheartedly backed the venture with the result that many of the old team are back in place, bringing with them a wealth of experience in fresh produce. The Vine won the Best New Business category at this year’s Cornwall Business Awards. The judges commented that: “The team at The Vine displayed exactly what it is to be a successful new business. They planned, strategized, took risks, looked ahead and diversified. The idea to create a mobile greengrocer was inspired, while the level of customer care is excellent.”

Dave explained the breadth of their offering: “As well as the finest in Cornish produce we also stock a wide range of Cornish flowers and plants, supplied by several Cornish nurseries, again directly to our stores. You will also find a range of Cornish dairy produce in our stores ranging from Clotted Cream and butter to our tempting selection of Cornish cheeses.” The mobile Green Grocer service is up and running, bringing fresh produce right to your door. Currently they serve Camelford on Thursdays and Padstow on Fridays. They are keen to expand the service and would be pleased to hear from anyone in the general locality who would benefit. Telephone or online orders are welcome and can be delivered free of charge on the same day. They can also deliver gift baskets or hampers of fresh fruit, vegetables, or Cornish produce. Then there is the Weekly Veg Hamper Scheme which lets you choose the content of your box and change it whenever you wish, or you can simply let them know your weekly budget, and which produce you prefer, and they will do the rest. A word form Dave and Chris. 'We would both like to thank the people of Wadebridge and Bodmin for the support that we have received since embarking on our new venture. We hope to see you all soon in The Vine.'

Phone: 01208 815095, Email:, or visit the web site:

Many thanks to all our suppliers for their continued and ongoing support.

Rosken Farm are proud to support The Vine Wadebridge and we wish them all the best for the future.

Call us now on 01841 520300 Rosken Farm, St Merryn, Cornwall Pl28 8JY

T H Biddick & Son Arable Farming in Padstow


10382 2pg DPS:Dike & Son 2pd DPS 15/10/2012 17:04 Page 1

Their huge fruit and vegetable selection features seasonal produce from local suppliers large and small, with the occasional eclectic produce from local gardens adding an extra dimension of choice and flavour. Customers relish the seasonal nature of local produce, finding something very special about the benefits and flavours of fresh seasonal food; the first asparagus, new potatoes, runner beans so fresh that you can snap the pods, not to mention those early strawberries and rich, heavily ripe plums. Dike and Son have a wonderful frozen food area too, with a serve yourself section for you to scoop or pick just what you need.

Serving the local community since 1851, the family owned Dike and Son, in Stalbridge, N. Dorset is a multi award winning grocery store, combining the fresh local produce of a farm shop with the range and convenience of a supermarket. The current MD Andrew, is the 5th generation of the Dike family to run the business, and has seen the purpose built 22,000 square foot store become one of the country’s biggest independent supermarkets. While taking full advantage of their Nisa membership which gives independent stores the ability to compete on price with the big supermarkets, their main focus is on local produce. They have literally hundreds of local suppliers, and stock a huge range of chilled food, fresh meat and fish. Their extensive delicatessen carries a superb range of charcuterie, cold meats, cheeses, olives, pies and salads, while the bakery section has a delicious selection of home made cakes, artisan and traditional breads. Chutneys, jams, pickles and various varieties of honey are also supplied locally.


The drinks section offers a fantastic choice of wines and spirits, including specialist locally produced wines, and spirits, 5 metres of ales, and 4 metres of ciders. The family nature of the business shines through at every turn, making Dike and Son a great place to work. The atmosphere is so cheerful and friendly that Adam Vincent, Store Manager and Company Director, says “Working here isn’t a job; it’s more of a lifestyle!” The long standing team are totally committed to customer service and ready to help throughout the store. At least 20 of their 85 employees have been with them for over 16 years, with the longest serving member clocking up 44 years.

Privileged to supply Dike and Son

Award Winning Fresh Food Pies, Quiches, Cakes, Cheesecakes, Tarts & Puddings Carefully Made By Hand Tel 01837 53601

10382 2pg DPS:Dike & Son 2pd DPS 15/10/2012 17:04 Page 2

Dike and Son also stock newspapers, magazines, cards, stationery and toys. You can rent a DVD, or get your lottery ticket, from the pay point machine. There is also a 24 hour free to use cash machine under the covered walkway outside. There is plenty of parking, free to customers plus bike racks, dog tieups and a special place to park a horse, yes they do sell hay! Call in to William’s Farmhouse Cafe named after Andy's father. The cafe is open for hearty farmhouse breakfasts, lunches, snacks and traditional Dorset cream teas seven days a week. All food is prepared freshly to order using the highest quality locally sourced ingredients where possible. At the checkouts should you buy more than you can carry they will either take it out to your car for you or deliver to your home. Dike and Son’s home delivery service has been a feature since their early days, when deliveries were made by horse and cart.

With this level of choice and service it is hardly surprising that Dike and Son has won a hatful of awards. They were thrilled to win a 2012 Blackmore Vale Business Award for Customer Service. The award category was for "the company that has provided the best service to the local community in their place of employment… seen to be regularly going ‘above and beyond’ the call of duty to ensure their customers receive excellent service." In February, the shop was named Convenience Store of the Year 2012 at The Drinks Retailing Awards, and also received the award of Best Fresh Food Retailer, 2012 from Nisa. The award was made in recognition of the store’s excellent fresh food offering.

Oh so


The place for home baked individual cakes, cupcakes & conversation stopping desserts.

Always alert for ways to make life easier for their customers they will soon be introducing an ecommerce web site for home deliveries, enabling on-line ordering. Each year Dike & Son show their commitment to their community by supporting a local good cause, and this year they have chosen Future Roots, an initiative that helps people to get back in touch with the countryside and farming. The project uses the environment and activity of a working farm to enable people from less privileged young children to the elderly to discover new skills, learning and confidence, as well as to learn about where their food comes from. The store is open from 8-8 Mon Sat and 10-4 on Sundays

Visit the web site, for more information or telephone 01963 362204

S. Moores are proud to support Dike & Son and wish them every sucess in the future.

Hayley is proud to support Dike & Son and wish them all the best for the future Call:07954 425968

Our Products: Clotted Cream Cultured Milk Products Soft Cheese Mascarpone Milk Cream

S. Moores, The Biscuit Bakery, St. Andrew’s Well, Bridport, DT6 3BS Tel: 01308 428520

We are proud to support Dike & Son and wish them all the best for the future tel. 0174 01747 47 851 855

Sun Cottage Wholefoods Limited offer an extensive range of Natural Savoury and Sweet snack products, wholefoods and a wide selection of mueslis. A great choice of high quality products.

Call us on 01305 753 524 Email:



10339 1pg:The Royal Crescent 15/10/2012 16:24 Page 1

Image is paramount in the highly competitive arena of today’s business world. Just where and how you position your business is crucial to success. The internationally renowned 5* Royal Crescent Hotel in the World Heritage Site of Bath offers the ideal setting for all your business requirements. Occupying the two central buildings of the world's finest crescent, the hotel provides fine architectural and traditional grandeur, yet with all the modern comforts of today. Period features such as sash windows, original plasterwork and working fire places contribute to the experience of gracious living from a bygone age. The Royal Crescent Hotel provides a distinguished venue to host your business meeting, conference or event. The dedicated special events team will advise on which of the stunning private meeting rooms would be most suitable and ensure that you make the most of your time in this unique venue. The Sir Percy Blakeney suite, the original first floor drawing room of House No 16, is light and airy with three large sash windows overlooking the lawns of the Royal Crescent. This magnificent room provides an impressive setting for the most prestigious of meetings. It is appreciated by overseas and UK visitors alike. Ideal for those all-important VIP Board Meetings or a stunning setting for private dining, the room will accommodate 15 people. A more contemporary surrounding can be found in the Montagu Room and its Ante Room. Housed in the converted Dower House and overlooking the hotel gardens, the rooms have been designed in a fresh style, are particularly suitable for traditional conferences and can


accommodate 50 delegates seated theatre style, 18 delegates boardroom style or 40 guests for private dining. Located in the main Mansion House, The charming Sheridan Room, suitable for 10 boardroom style or 20 theatre style, opens out onto a Royal Crescent courtyard which is an ideal breakout area in fine weather. The Library is an elegant Georgian room overlooking the one acre of secluded garden and is perfect for confidential meetings or private dining for up to 10 guests. For a truly memorable meeting with a difference, why not incorporate a cruise on the hotel’s private 1920’s River Launch, Lady Sophina into your event. The hotel is an ideal venue for a business lunch or a confidential discussion over coffee, as its hospitality extends to non-residents. Charlotte Johnson, Special Events Manager at The Royal Crescent Hotel says “Many people are familiar with the famous façade of The Royal Crescent, but not everyone thinks of the hotel as a venue for Business. We look forward to welcoming you to the hotel, whatever the size of your event.”

Visit the web site or contact the hotel by telephone 01225 823333 or by email at The Royal Crescent Hotel, A David & Co, Fine Food Co, Wincanton



We are proud to be associated with...

The Royal Crescent Hotel T: 01963 34699 F: 01963 824777 E:

10372 1pg feature:Dizzy's Cafe 15/10/2012 17:16 Page 1

smiles Dizzy Cafe’s managing director and proprietor Simon Smith. “It’s been great to serve lots of breakfasts so soon after opening, especially taking large orders from places of work in the vicinity. DIZZY’S Cafe is busy putting the great back into the Great British Breakfast. Bristol early birds are setting themselves up for the day by tucking in to the funky establishment’s speciality meal. Launched at the end of June this year, Dizzy’s is already hitting the giddy heights when it comes to providing home-cooked foods at great value prices. A warm welcome awaits from the small, but enormously friendly team at the cafe which boasts a fresh and new feel as a result of being gutted and re-fitted before opening. Of course, being open bright and early - from 7am to 4pm throughout the week, from 8am to 4.30pm on Saturdays and from 10.30am-4pm on Sundays means breakfasts can be seen as the main event, but there’s a lot more to this family-run establishment than just bacon, eggs and all the trimmings. Main meals, snacks and plenty of take-away options ensure that nobody in the College Green area of the city, where Dizzy’s is based, needs to go hungry. Hot options include chilli with rice, vegetarian quesadillas , chorizo and broad bean omelette while, jacket potatoes, toasties, sandwiches and pasta make up just some of the snack and takeaway options. The thirst-quenching drinks list features teas and coffees, the below £2 prices here (regular size) underlining the overall menu’s ability to not place the purse strings under any strain whatsoever. However, it’s those mouth-watering breakfasts with which Dizzy’s is putting everyone into a spin. No wonder people are already making a beeline for the cafe within weeks of it firing up the grill pans. “The breakfasts have been our biggest business success so far,”

“Whether you just want to ensure you’re well fuelled for a busy day in the workplace or just want to spend time first thing relaxing with a coffee and perusing the morning newspapers while tucking in to a selection from our extensive breakfast menu, Dizzy’s is the perfect place.” Hungry risers can break their fasts with a full English (or a veggie equivalent) plate for £5, or a bacon, sausage or egg sandwich for £2.50. Here is where you don’t have to worry about oversleeping either - the title on the menu may read breakfasts, but Dizzy’s is happy to serve them up all day. It hasn’t taken long for the good news to spread - Simon reports that business has grown steadily within the first few weeks of opening. “Refitting the entire place and getting it ready for our grand opening has been our biggest challenge to date but now we’re here we’re going all out to develop and establish our name within Bristol,” he declares. “Our menu is ever changing and we will be constantly innovating and experimenting as part of our mission to please customers and provide a top-class service.”

For further information about Dizzy’s Cafe and to catch up on the latest events and offers, visit its Facebook page at English and Continental supplies to the catering trade. For an efficient service from your local, independent distributor

Call us on 01225 317044 We are proud to support Dizzys Café

Terry& Son

Purveyors of high quality meat

We are proud to support Dizzys Café 9/10 London Street, Walcot, Bath BA1 5BU Tel: (01225) 464655


10499 1pg:HorseWorld 17/09/2012 14:04 Page 1

Because People Are Seeking A New Dining Experience, There Could Never Be A Better Time For You To Start This Ultimate ‘East Meets West’ Franchise Imagine having your own specialised restaurant business that rapidly becomes the preferred choice for people who love to socialise and dine. Demand is growing for a central hub in each area of the UK for people to meet, dine, socialise and have a great time that provides much more than what’s available right now. Times are changing and people want something other than the average they can get anywhere. What they want is a unique dining experience that becomes ‘the amazing place to be’ and the only name on everyone’s lips is…

Tiger Bills! So What’s All The Buzz About? It’s our unique blend of authentic Thai food and the full flavours of the American grill that is getting everyone talking about our new and exciting restaurants. There’s no shortage of places to eat but the real missing element that we can guarantee is the customer experience.


Tiger Bills Franchisees are enjoying incredible success because they know exactly how to interact and socialise with their customers to ensure everyone has an unforgettable time. With our years of experience we know success in the restaurant business relies heavily on customer retention. We also know that people want the welcoming neighbourhood dining experience they can share with their family and friends. With our unique and comprehensive training you can look forward to your customers returning again and again bringing crowds of their friends along too.








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