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LEGACY OF

1999-2020

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[ AUSTIN FIRE SYSTEMS ] Building strong relationships through custom solutions and superior service WHEN AUSTIN FIRE SYSTEMS was founded in 1999, the fledgling company consisted of Russell Ritchie, his truck and a few fire extinguishers. Today, as the company just celebrated its 20th anniversary, Austin Fire Systems has grown into a complete source for fireprotection and life-safety solutions for any type of equipment or system used to protect life and property. The company offers turnkey solutions for engineering, construction, maintenance and safety to meet all of their customers’ requirements. Austin Fire Systems is the only local licensed engineering company and licensed general contractor in its category. The company works in industrial and

1995

commercial facilities, including some of the largest, most complex facilities in the Gulf South. “We provide clients with critical fire protection and hazard management solutions to reduce risk, protect life and property, and maintain a safe, high-quality work environment,” says Russell Ritchie, PE, president and owner. Paramount to Austin Fire System’s success over the past two decades is the highly trained, highly skilled and tenured staff. Employee retention is a key priority for the company. “The people are what make the company,” says Lindell Broussard, vice president of operations. “We do a great

job of recruiting and retaining employees. We take care of our people. We give back, promote personal growth and offer great benefits. Our team culture drives employee satisfaction.” “Our employees are our biggest asset,” Russell says. “Austin Fire Systems has an excellent reputation because of the highly skilled and knowledgeable staff, top to bottom. Customer service is directly related to how well you treat employees. Take care of your employees and the customer will be taken care of as well.” Employees undergo constant training to keep their skills, certifications and knowledge of the latest products, codes and standards up to date. Many employees

2000

are active in industry and professional associations, such as the Automatic Fire Alarm Association (AFAA), Advisory Board for LA State Fire Marshal’s Office, Automatic Fire Sprinkler Association (AFSA), and Greater Baton Rouge Industry Alliance (GBRIA), to name a few. “From account managers to field technicians, every employee is wellversed in what we do,” says Christy Ritchie, director of technology and marketing. “The extensive knowledge base of our employees allows us to provide a more strategic solution for our client’s needs. This in turn creates customer value and builds a strong relationship between the two.”

2005

2000 Austin Fire Equipment opens its first location on Post Office Road in Prairieville with five employees.

1999 Russell Ritchie starts his company Austin Fire Equipment with only one employee.

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ANNUAL REPORT 2020 | AnnualReportBR.com

2007 Purchases 10 acres on Eads Road in Prairieville and moves into current corporate headquarters with 48,000 square feet of warehouse, fabrication and office space.

Profile for Baton Rouge Business Report

Baton Rouge Business Report's 2020 Annual Report  

Read about the successes of Capital Region companies in this special advertising publication from Baton Rouge Business Report.

Baton Rouge Business Report's 2020 Annual Report  

Read about the successes of Capital Region companies in this special advertising publication from Baton Rouge Business Report.

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