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The Barossa’s Favourite Newspaper
The life blood of our community
Families in Business, “The Leader”, August 22, 2012 - 1
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Family businesses dominate Barossa An important part of our community
Family businesses play a vital part to the economy of any region and the Barossa and Light area is no exception. Acknowledging the importance family businesses play in our community, The Leader this week provides a 24 page lift-out showcasing 40 of the region’s families in business. This is only a small percentage of local businesses that are family owned and we thank those who participated in this promotion. The Leader hopes in the future we can recognise those businesses who didn’t take part in this opportunity. We hope this publication demonstrates to you the importance of supporting these businesses, which in turn supports local families. Each business has provided a snap shot of their operations to give readers a greater understanding of what the business is about, what sets the business apart from the rest, which family members are part of the team and the history behind the operation. Proudly, the publication that has put this lift-out together is a family owned and operated business. On the front cover and representing the third and fourth generation at The Leader are Darren, Peter, Tony, Angela and Adam Robinson.
Family owned businesses dominate the commercial landscape of the Barossa. According to Ms Barbara L i g ht b u r n , o f Re g i o n a l Development Australia – Barossa, family businesses typically demonstrate the flexibility and resilience to survive even the toughest of times. Importantly family owned businesses are major contributors to the gross regional product (GRP) which was estimated to be $2.44 billion in 2009/10 Challenges can include Ms Barbara Lightburn of Regional Development balancing family and Australia – Barossa. business needs, introducing formal succession planning, They tend to stay small, keeping the family in developing appropriate governance frameworks control of the business and money. and developing professional management They have less debt and good financial practices. governance and, interestingly, they are often However, recent evidence shows that located in regional areas. family owned businesses outperform their Did you know that in the Barossa region: publicly owned counterparts with higher • There are about 5300 registered businesses. returns on investment, better profit margins, • 91% are small businesses. more stable earnings and better cash flow • 91% of business have a turnover of less than and earnings per employee. $1million dollars. Successful family businesses demonstrate • 96% of businesses employ fewer than 20 people. some key characteristics such as: • 62% are owner operators and don’t employ They are persistent and fight hard to promote anyone. their heritage. • There are 18 businesses in the Barossa that They project family values and care for their employ more than 100 people. customers and employees. • 30% of businesses are agriculture related.
THORPY’S NEVER ENDING BARGAINS
Our huge range includes: Palettes................................................ from $1.50 Wood mounted canvas ........................ from $1.50 Creative Kids Construction Paper ....... from $2.50 Paint Brushes ...................................... from $2.50 Paint-Acrylic................................................... $2.50 Oil Colour....................................................... $3.50 Canvas Pad ......................................... from $2.00 Sketchbook & Water Colour Pad ......... from $3.00 Modelling Clay ..................................... from $3.50
Open 6 days a week
THORPY’S NEVER ENDING BARGAINS
30A Murray St., Nuriootpa Ph: 8562 2117
2 - Families in Business, “The Leader”, August 22, 2012
What are the benefits of being family owned? Building a strong relationship. Being like minded by having the same business vision, same dream and same philosophy. Including playing Christian music daily and presenting the Christian message on our shop window at Christmas and Easter. What’s the history of your business? How did it begin? Our business began 21 Colin and Raelene Thorp with a huge range of years ago on moving Mont Marte professional quality art supplies. to the Barossa to send our son Joshua to the Faith Lutheran Secondary College. We started with a secondhand shop but soon changed the business over to all new products making a variety bargain store. Which family members work in the business, what is their role? Husband and wife team Colin and Raelene both work in the business. We both love the customer relations side of retail and enjoy serving and talking with all manner of people of all ages. Both Colin and Raelene share the work buying stock and general running of shop. Colin enjoys displaying all the stock while Raelene the office work. What sets your business apart from the rest? Great value for money. A large variety of good and trendy products at a cheap price. What service do you offer? We offer good and friendly old style country service. Customers from Adelaide are always amazed at our personalised service and comment on how well we look after them. What do you enjoy about working with family? Always being together. What do you enjoy about your work? Building good customer and community relationships from satisfied customers. What are the challenges working with family? Working holidays and having time off together. Sharing and juggling work and home jobs together. What are your business highlights? It’s been exciting building a new business and making it successful while working in one of Australia’s most beautiful spots. We have loved the Barossa so much we have stayed so long. It’s just wonderful when former residents and customers from interstate and even overseas return again and say, “Hi, so glad to see you’re still here!” or “Hoping you would still be here!” Colin and Raelene get a buzz when locals say, “I remember when I couldn’t see over the counter!” or “I’ve been coming in here since I was little!” or “It’s such a neat store and it has a huge amount of variety” and “I just love Thorpy’s!”
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BAROSSA CARPET COURT What are the benefits of being family owned? We all work towards a common goal which is in the best interest of our customers. What’s the history of your business? How did it begin? Brian Grant... “I started in the floor covering industry in 1986. We bought our first business in 1996 and subsequently established a further three successful floor covering businesses prior to selling up to do some travelling in September 2009. Travelling was cut short when the opportunity to purchase the Carpet Court store from the Community Group was presented to us late 2009. We opened the doors to ‘Barossa Carpet Court’ on February 1, 2010.” Which family members work in the business, what is their role? Kirsty Grant – Administration/Operations; Angie Grant – Financial Controller; Brian Grant – Sales. What sets your business apart from the rest? We are a member of the largest Floor Covering Retail Group in Australia, enabling us to offer premium products at the most competitive prices whilst maintaining friendly country service. Supporting and playing an active part in the local community is of utmost importance to our family. What service do you offer? We offer a one stop shop for all your flooring needs, for example carpet, timber, laminate, vinyl and ceramic tiles. Our shop-at-home service is available to all customers. We have a mobile showroom that carries all products and colours to enable viewing in your own home. What do you enjoy about working with family? Sharing our successes and working as a team to grow our business.
Barossa Carpet Court team. From the back: Tim McLoughlin, Brian Grant, Angie Grant, Kirsty Grant and Gaby Johncock.
What do you enjoy about your work? Meeting a wide range of different people and assisting them with their floor covering requirements. What are the challenges working with family? You must remember to leave home at home and work at work.
What are your business highlights? Over the past 16 years of running our own business there have been many highlights. The last two years of working within the Barossa community has been the best.
WINTER WAREHOUSE SALE E AL S ! G N U O R
W O N
WE CAN BRING OUR MOBILE SHOWROOM TO YOU
Tim and Brian invite you in to view a huge range of rugs.
BAROSSA CARPET COURT, YOUR TIMBER FLOORING SPECIALISTS
TIMBER & LAMINATES
Spotted Gum, 400m² only. Was $99m² ...............................................
Clearance Price Only $69*m²
Fantastic Gloss 12mm Extra Heavy Duty Timber Laminate........
Heavy Duty 8mm Laminates ..........
Top of the range luxurious Plush Pile 55 ounce solution Dyed Carpet. Was $79m² ..............
Now Half Price $39 m² *
Barossa Carpet Court’s salesman, Tim McLoughlin and business owner, Brian Grant.
Remnant Vinyl ............
Rental Carpet, Heavy Duty, 4 colours ................................................. Heavy Duty Texture Loop Pile 5 colours .................................................
Heavy Duty Stain Resistant Twist Pile ..............................................
Heavy Duty Vinyl.......
Extra Heavy Duty Feltback Vinyl Limited Stock..............
LAYBY WELCOME • WE WORK HARD TO MAKE IT EASY! 7 GAWLER ST, NURIOOTPA
Trading Hours: Mon-Fri 9 a.m. - 5 p.m.; Sat 9 a.m. - 12 p.m.
PHONE: 8562 3768
Families in Business, “The Leader”, August 22, 2012 - 3
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GETAWAYS, TOUR BAROSSA & TREASURED MEMORIES We book accommodation and activities Australia Wide AND
AD SPACE 11cm wide x 17.3cm deep Winery Tours, Airport Transfers, Wedding Cars AND
14 Beautiful Self Contained Barossa properties
Phone: 85 63 1000
43 Murray St Tanunda www. getaways.net.au www.tourbarossa.com Email: firstname.lastname@example.org
MERRINA LAYERS MIX A fresh wholegrain layer feed produced direct from farm at Eudunda For enquiries please call Paul on 0418 859 014 We are currently looking for stockists in the Barossa/ Gawler area.
LAYERS Vaccinated Full beaked Brown, black and white layers. 16 week old Layers available now for $14 each. Please phone Chelsea on 0439 883 781
4 - Families in Business, “The Leader”, August 22, 2012
Which family members work in the business, what is their role? Family owned and operated by Steve (Master of Merriment and Wine) and Kym Brown (Director of fun and Experiences) assisted by Kym’s Mum “Bub” (communications expert). Our 7 and 8 year old boys replenish the water and handmade chocolates every day and our 18 month old puts the ice block in the esky before our tours begin. Our Kym Brown, “Bub” Atkinson, Pauline Hakala and Steve Brown. sister makes the handmade chocolates at Barossa Bites and our brother-in-law and cousin showcase the beautiful Barossa with Tour Barossa. Our team within our business is “like our family”. What are the benefits of being family owned? Being family owned and operated gives us the ability and flexibility to make decisions quickly without the need for meetings and bureaucracy. Offering a “One Stop Shop” with our Tourism Accredited (TQUAL) businesses ensures professional, ethical and reliable, high quality tourism experiences for all our visitors to our region and state. Being family owned makes our business feel very much a “family concern” with feedback and input from all the team encouraged. What’s the history of your business? How did it begin? Treasured Memories Accommodation, Getaways Reservation Service and Tour Barossa, beginning as a result of demand identified, providing better tourism services for our clients. Treasured Memories began with one property in 1995, after loving the B&B concept honeymooning Tasmania, 1991. We now proudly own 14 accommodation options offering diversity and exceptional value to our clients, in the Barossa Region. In 2001, winning the Australian Tourism Award for our accommodation was the catalyst to start Getaways Reservation Service, booking tourism product nationally. Commencing Tour Barossa in 2008, offering a range of touring and transfer experiences, two Chrysler 300C’s, Cadillac Stretch Limousine, two 12 and one 14-seat mini buses. We do operate for one or more people. What do you enjoy about working with family? Steve Brown: Is there anything better than working with the people you love? I don’t think so! Familiarity with the work team and you “know what they are thinking” – most of the time. What service do you offer? Owning and operating the most successful reservation/booking service in South Australia gives us a distinct advantage over our competition and we have an accurate depiction of what clients are expecting, require and deserve, to exceed their expectations. Our services are available as a ‘One Stop Shop’ both online and in person, 24/7, 365 days. No booking fees for our customers. We “live chat” to potential clients on our website, giving them information and advice immediately.
LAUCKE POULTRY What are the benefits of being family owned? We have the ability to give any part of the business a personal touch and make changes when needed. We are also able to structure our work around our family, making our children our first priority. What’s the history of your business? How did it begin? Our business began in 2008 when Chelsea decided that she wanted to raise day old layer chicks to supply to the backyard chicken demand. This was a good fit for her life as she just had our first child and wanted to begin a selfsufficient income. As we produced our own grain on farm we decided to have a feed formulated and began producing our own whole grain layer feed. As people came to buy layer chickens they also wanted our feed so not long after we began professionally packaging the Sebastian, Chelsea, Savanna and Paul Laucke. feed and now have outlets in Adelaide, Adelaide Hills and in various areas of the Mid North and are currently looking for some in the Barossa/Gawler area. Which family members work in the business, what is their role? Chelsea’s area is raising, caring for and selling layer chickens. Paul’s main part is growing and producing the grain. In a combined effort they then market and deliver the Merrina Layers Mix. Our two children; Savanna four years old and Sebastian 2 years, have always enjoyed being outdoors, interacting and helping with the animals. What sets your business apart from the rest? Being a farm direct supplier, we have a great knowledge of our own product and are able to offer customers an affordable and quality product. What service do you offer? We offer farm raised laying chickens of various colours and ages that have been allowed to roam free over the farm. In conjunction to this we produce our own whole grain layers feed produced from our own grain grown on farm and grain sourced locally in the Eudunda area, bagged and packaged in 30kg. We offer a great customer service, always more than happy to speak to customers and offer advice when needed. When possible, we are also able to deliver orders direct to the customer. What do you enjoy about working with family? Mostly being able to have the children at home with us. We like to encourage them to spend time outside, playing and interacting with each other. Watching them trying to help us with the animals, and learning is fantastic.. Some things they like doing and some they don’t but at least they are active and know what we do as part of our living. What do you enjoy about your work? Being able to make our own decisions on how to run our business. With our main income being a cattle stud, the poultry and feed offers us a variety of work throughout the year. Through the selling of chickens and feed, we have also met some lovely people who have become great friends. What are the challenges working with family? Having a large number of livestock can make it difficult getting away for family time and holidays, especially during the hot weather. When cropping seasons don’t work out, it is hard to separate work from home life. What are your business highlights? Reaching much higher sales and larger quantities of chickens than originally predicted. We are continually expanding our numbers and feed production. When we began having repeat customers and hearing how happy they were with our service and product we knew we were on the right track.
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KEILS FINE FOOD & COFFEE
! ! T H NIG
y a w a e
Y R R U C Tak
COM UP T ING HIS.. .
Mon - Fri, 7am - 5pm
Sat, 8am - 5pm Sun and P/H, 8.30am - 4pm
PHONE: 8563 1468 Shop 1, 63 Murray St, Tanunda
BAROSSA VALLEY HIRE
8562 3399 | helping you get the job done.
Barossa FUNCTION HIRE
What are the benefits of being family owned? Being full time parents and running the business we find that there is a lot of juggling that needs to be done, with school runs, holidays, sports etc. a huge benefit to being family owned and working with your sister is that we are always able to help each other out and work around each other & our kids which allows us a good balance between home and business. Which family members work in the business, what is their role? Veena and I own the café together and both run it full time, our ‘role’ is quite diverse and ranges from sweeping floors, making coffees, pay roll to administration and everything in-between. We are definitely no stranger to washing dishes and sweeping floors! We are the only family members that work here, but we do have a lot of ‘free’ (paid in Veena and Sarsi Formby. cups of coffee) help from our mum. She is amazing – working full time at Yalumba, and still helping us every spare minute she has. From washing dishes to clearing tables and then her curry making for our takeaway nights. Our dad also helps us out by looking after the maintenance side of things. Not only do they help out at the café, they have both clocked up some hours looking after our four children. What sets your business apart from the rest? We are always present in the café. Being the faces of Keils, I think it’s very important that we are always here and that we take the time to give every person who walks through our doors personalised service. We take the time in getting to know our customers and their names, and are always willing to accommodate each individuals needs. We also pride ourselves in the fact that all our cakes, slices and biscuits are all made here at the café, something which I think is becoming increasingly rare these days with the huge range of products now available through large suppliers. What do you enjoy about working with family? We have a lot of fun together!! What are the challenges working with family? We don’t find that there are too many challenges working together but one thing we do find difficult, is being able to have some time off together away from the business.
59 Tanunda Road, NURIOOTPA email@example.com www.barossavalleyhire.com.au
What’s the history of your business? How did it begin? We took over the hire business in February 1994. In the early days the business did not employ any staff – Mark would get two days holidays a year, that comprising of Good Friday and Christmas Day. Trish helped where possible while also looking after two children, eldest son, Blake and new born, Travis. Our hire yard became their second home with an 8 x 5 trailer with gates as a play pen. Those early days were tough but it makes you stronger and appreciate what you have. When we took on the business all equipment owned Travis, Trish, Blake and Mark Burton. could fit into a small 20 x 30 shed. Today we employ 15 staff and have four depots. Which family members are in the business, what is their role? Mark and Trish – director of the business; Blake – finishing final year as a diesel mechanic apprentice, also looks after the Kleenheat Gas side of the business scheduling deliveries and taking phone orders; Travis – drives the tilt truck, delivers function hire equipment, erects structures and helps in the yard when we are busy serving customers and overseeing our hire yard, YP Hire, at Port Vincent. What service do you offer? Complete range of hire equipment from small items for the handyman to large equipment for contractors; purchased a large amount of access equipment and forklifts to suit most jobs; more than 45 scissor lifts and boom lifts available for hire; very well equipped Function Hire business.
A & R GRACE OPTOMETRISTS
Family owned and operated – providing genuine service for over 30 years
Ashley & Ruth Grace OPTOMETRISTS (08) 8563 2767 105 Murray St, Tanunda SA 5352
(08) 8522 2544
Gawler Arcade, 128 Murray St, Gawler SA 5118
What are the benefits of being family owned? We work as a team and understand each other. We have the same values and freedom to apply them in the way we run our business. What service do you offer? Quality care, latest fashion spectacle frames and excellent back-up service! What do you enjoy? Working through complex eye problems. finding solutions and seeing the smile on people’s faces at the end. What are your business highlights? Seeing people happy and hearing them say “that’s the best eye examination I have ever had.”
Ruth and Ashley Grace. Families in Business, “The Leader”, August 22, 2012 - 5
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VALLEY DIRT WORK & LEISURE POOLS
LOCALLY OWNED AND OPERATED
What are the benefits of being family owned? Dealing with a family owned business customers get to deal with the same people from start to finish of their job and we build a relationship with our customers. You can also get an answer on most things straight away because the person you are dealing with is the person who makes all of the business decisions.
Thinking of a pool?
Call us to start planning your Leisure inINassociation Lifestyle now! ASSOCIATION with WITH
What’s the history of your business? Call 08 8562 2400 How did it begin? Damien has had approximately 15 years
To request a FREE Information Pack, experience in the earthmoving
Bianca and Damien Lehmann with daughters,
industry, his dad James Lehmann Bella and Nakia; and Greg Plummer. call 1300-SPLASH (1300 775 274) also had an earthmoving business or visit www.leisurepools.com.au in the Valley that he was involved in until branching out on his own and starting Valley Dirt Works
Call 8562 2400
about 9 years ago. We then saw an opportunity to expand the business 4 years ago and start up a locally owned fiberglass swimming pool Company, Leisure Pools Barossa Valley.
or visit www.leisurepools.com.au
What sets your business apart from the rest? The attention to detail, quality and standard of all work carried out and the honesty and reliability of the team.
What service do you offer? General Earthworks and fiberglass swimming pool installation.
FLUID PLUMBING SERVICES
Commercial - Industrial - Domestic Master Gas Fitter
CCTV Drain Inspections
Done right the first time
Backflow Prevention Devices
All work fully guaranteed
24 Hours, 7 Days
Lic. No. PGE176814
0412 833 694
Hydrojet Drain Cleaning
OFFICE: 8522 5116 www.fluidplumbing.com
F ur plus yoe to c n cha
E E R
2 AFL GRAND FINAL VIP TICKETS including travel to the event valued at up to $5,000*
Offer applies when you buy 4 GT Radial Car 4WD, LT or Van tyres in one transaction before August 31 or while stocks last
HURRY AS STOCKS ARE LIMITED
Collect your entry card instore now and enter online for your chance to win! * TERMS AND CONDITIONS APPLY. PERMIT PENDING. SEE WEBSITE FOR DETAILS www.gtradial.com.au
178 Murray St, Tanunda - 8563 0808 or A/H 0429 202 963
6 - Families in Business, “The Leader”, August 22, 2012
What are the benefits of being family owned? We are our own boss and are able to balance caring for our children and providing a great service at the same time. What’s the history of your business? How did it begin? We were working for other people and decided to register a business and service our local community and businesses ourselves as we thought we could supply a better service. Which family members work in the business, what is their role? Richard - Director, works as the master plumber and gas fitter and Chevy - Director, works as the office manager. What sets your business apart from the rest? Richard, Chevy and daughter Becky. We are supported by a great team which includes Robbie, Pete Travis, Jake and Julie, who go beyond the call of duty to make us what we are. What service do you offer? All aspects of plumbing; commercial, industrial, residential and marine. What do you enjoy about working with family? Flexibility with lunch and start times, the ability to deliver or pick up things on the way to work or go home early to drop things off. What do you enjoy about work? Helping customers get the best deal they can for a reasonable price and supplying great service and being as reliable as possible. What are the challenges working with family? Never knocking off, always available 24/7, if not us then one of our staff. What are your business highlights? Word of mouth recommendations.
TANUNDA TYRE SERVICE Which family members work in the business, what is their role? Lindsay, Kevin and Anthony who are involved in tyre retail. Libby keeps the home in order with home duties such as laundry and shotgun rider when picking up tyres.
Kevin, Lindsay, Libby and Anthony Eglinton are the family behind Tanunda Tyre Service. Kevin, Lindsay, Libby and Anthony Eglinton are the family behind Tanunda Tyre Service.
What do you enjoy about your work? We have met a huge variety of people and have built many long lasting relationships. What are the challenges working with family? You still have to live with each other after hours.
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What are the benefits of being family owned? Our family has a passion and love for what we have achieved and what we would like to accomplish within the business. We believe our customers enjoy shopping in a South Australian family owned and operated business where traditional family values, ethics and morals are understood and respected by employees and appreciated by our customers. Our family members are privileged to spend time together whilst working to achieve a common goal and having a firm belief in their position within the company. Family members can easily grow and express themselves through an area of the business that they are passionate about. The success story of how the family has achieved amazing business growth is inspirational to other Australian family owned businesses. Customers enjoy talking to the owners and hearing first-hand the family history of the business. The community have a great appreciation for the direct communication and support that the owners of the business offer. What’s the history of your business? How did it begin? Daryl & Marilyn Wohlers started the business as a small pottery shop in 1988 where it first began in a little old house located in the main street of Tanunda where the couple sold locally made pottery and a large range of garden pots. At this stage they also offered a furniture restoration service. Daryl & Marilyn’s children; Paul, Rachel & James all grew up in the business, the whole family worked together to create the unique and successful store that it is today. As business grew, 2007 marked the opening of the second Wohlers store located in Adelaide on Richmond Road. To offer their customers an additional benefit, Wohlers placed an in store café called “Rumours Espresso”, in both of the Wohlers stores. Wohlers showroom includes two of Australia’s largest Lazboy’s galleries. Alongside Lazboy, Wohlers offer the premium Cambridge Collection, a lounge suite line that is exclusive to the company. But the iconic product that has set Wohlers apart is the manufacture of Mahogany Furniture which is sold to customers all over Australia. Today the Wohlers Homewares range includes a range of quality kitchenware, children’s gifts, handbags, including the Windermere Leather handbag range exclusive to Wohlers, luggage, unique décor, lead light lamps, jewellery, scented items and body products. The most recent addition is the Salt and Pepper shop in shop. Which family members work in the business, what is their role? Daryl Wohlers – Owner/Director, Marilyn Wohlers – Owner/Director, James Wohlers – Richmond Store Manager (son), Paul Wohlers – Warehouse & Quality Control Manager (son), Rachel Noack – Homewares Buyer (daughter), Gavin Noack – General Manager (son in law), Ryan Hissey – Richmond Warehouse Assistant (Nephew), Todd Hissey – Rumours Café Manager Richmond (Nephew), Timothy Grace – IT Manager (Nephew.) What sets your business apart from the rest? The Wohlers stores have become a shopping destination. It is a unique shopping experience that is made up of four quality services; Furniture, Homewares, Rumours Café and the Workshop. A complete Wohlers experience incorporates all four areas of the company and supports each feature with the highest level of customer service, superior product knowledge, colour, style, variety and a genuine passion for excellence in the industry. What services do you offer? Wohlers specialise in traditional hand crafted mahogany furniture while also offering a range of quality and contemporary, rustic and modern furniture. We proudly offer friendly, professional advice from a team of industry experts across all departments. We pride ourselves on providing a professional delivery service with the ability to deliver to most areas across Australia. Our customers appreciate the many promotional offers and special bonuses on offer and our beautiful range of locally and internationally sourced Homewares also contributes towards the unique Wohlers shopping experience. Rumours café that offers delicious food and coffee options is also amongst the list of quality services. What do you enjoy about working with family? The mixture of personalities and individual strengths of which our family members possess is the key to our extremely professional and successful team. We also have a great understanding of how one another operates. This provides us with the advantage of successfully battling and holding strong together through hard times as well as excelling and reaching amazing heights in our industry.
WOHLERS FAMILY: L-R Paul Wohlers, Marilyn Wohlers, Daryl Wohlers, Rachel Noack and James Wohlers (front). What do you enjoy about your work? The greatest achievement for our family is providing an exceptional experience for the customer and exceeding all expectations. The excellent team of staff that we have make every day an exciting adventure and having them truly enjoy coming to work makes every day an ever changing and exciting innovative adventure. What are the challenges working with family? We believe life is a challenge and as we all know working with family has its “interesting” moments. We are of course, no different from any other family. Working together does pose the odd challenge. Operating 7 days a week within the early stages was near impossible to allow for a day off together however, with the great staff members we have, family members have a lot more flexibility for family social events. What are your business highlights? Some of the highlights and achievements so far include the opening of the Adelaide store, the opening of the two in-store Rumours Cafés, having two of the largest La-Z-Boy galleries in Australia, being able to provide extensive sponsorship and support to the local community, including 19 years with BL&G Netball Association developing a team of excellent staff and growing the store beyond all of our original expectations. When we were trading from the original location, Daryl and Marilyn’s dream always pictured us as growing with the community needs and a second store in Adelaide which allows us to service our great customers in SA. Since day one, we have always strived to be innovative, keep in touch with the consumers needs and keep our finger on the pulse. We believe this is a never ending exciting challenge. Wohlers would like to extend their gratitude to the Barossa Valley community and thank them for their years of support.
AD SPACE 26.2cm wide x 18cm deep
A passion for quality furniture since 1989 Tanunda 8563 3494 & Richmond 8234 2000 www.wohlers.com.au DR4918
Families in Business, “The Leader”, August 22, 2012 - 7
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Spring/Summer fashions arriving weekly
Ladieswear XS-XXXL Childrenswear 0000-12 Handbags, jewellery and handmade gifts
32B MURRAY ST., NURIOOTPA
BAROSSA’S AFFORDABLE FASHION OPEN Tues-Fri 9.30am -5.30pm Sat 9am-2pm (Next to Thorpy’s Never Ending Bargains)
We have a range of soils and mulches to get you on the way with your spring gardening projects. Our organic soil is great for raised garden beds! S THE NOW I O E TIM T RE PREPA N GARDE R U O Y RING P S R O F ING! PLANT
Recycle all your grass clippings, prunings and more at our greenwaste recycling depot. Just ask us how. PUBLIC LICENSED WEIGHBRIDGE PW-0300 Delivery of all products, whether it’s 1 tonne or 40 tonne
CONTRACTORS PTY LTD
C O N T R A C TO R S P T Y LT D Serving the Barossa since 1950
Siegersdorf Rd., Dorrien 85622177
What’s the history of your business? How did it begin? When my husband and I first met we decided we wanted a big family. Having a big family in this day and age is almost impossible to live off one wage so when looking into options for myself for work it made sense to open a clothing store. That way we can clothe our children and make a living. Which family members work in the business, what is their role? Myself (Charlene) Sales, stock control, accounting. My mum (Helen) Sales, stocking racks with new stock. I would be lost without mum. She does a couple of days a week for me so I can have a break. Son (Alistair) makes runs to the post office for online sales. Both girls (Zahlia and Eliza) love being Simon and Charlene Brand with children in the shop and showing customers different clothes that Alistair, Eliza and Zahlia. they can buy. Eliza even models some of the clothes sometimes. What sets your business apart from the rest? We have a relaxed feel to the shop. My girls are there quite often and “entertain” customers when they play “sales assistant”. We have made sure our new store is set out, with enough space around the racks that there are no troubles with getting prams in and around for ease of shopping. What services do you offer? We have Ladies clothing from size XS to 3XL and Children’s clothing from Size 0000 to 12 (some 14 and 16 from time to time) We supply affordable brands, with all ladieswear priced under $75 and ALL childrenswear priced under $30.
KUCHEL LANDSCAPE SUPPLIES
Looking for a cost effective yet practical solution for your garden?
TRADING HOURS OPEN CLOSE Monday - Friday 8am 5pm Saturday 9am 3pm CLOSED SUNDAYS & PUBLIC HOLIDAYS
FBusiness amilies in
What’s the history of your business? How did it begin? Max Kuchel started the business in 1950, with a single truck, son Tony took ownership in 1983 with wife Anne, and the fleet and staff are managed by the family members. Which family members work in the business, what is their role? Tony is the Managing Director, Anne is the Financial Controller, daughter Kendall is in charge of the Driver health education, as well as helps as admin assistant to Tony, Jacob, Anne and Jordan Kuchel, husband Bruce Donaldson, who Kendall and Bruce Donaldson. is the Retail and Administration Manager. Eldest son Jacob is in Operations and is a relief Interstate Driver, and youngest child Jordan serves in retail every Saturday as well as serves as the part time auto electrician for the Transport section. What do you enjoy about working with family? Being able to work with people you know very well creates a relaxed environment, and everyone helps each other out. Other employees enjoy the family-based atmosphere too. The common goal of a family business is that its members strive to run it in an efficient and successful manner to make it viable for the future generation.
COUNTRY AIR & ELECTRICAL
Your Daikin Specialists
Inverter Technology • Hi Wall Splits • Ducted Systems
For all your Air Conditioning and Electrical Requirements contact Mike or Helen
Phone: 8564 3400 Fax: 8564 3401
Licence Nos: BLD 153033; BLD 153034
8 - Families in Business, “The Leader”, August 22, 2012
What’s the history of your business? How did it begin? Started business in 1982 as Electrical Contractor. In 1997 became a Daikin Air Conditioner Specialist. Which family members work in the business, what is their role? Mike – Electrical and Refrigeration Mechanic, concentrating on air conditioning; Helen – administration, air conditioning quotes, finance; Travis – Electrical and air conditioning installation. What services do you offer? Domestic, Commercial Mike, Helen and Travis Zeunert. and Industrial, electrical installations and repairs; Daikin air conditioning supply and installations; service and repairs to all brands of air conditioners. What are the challenges working with family? Can be a struggle on relationships, but if you work together you will survive, as we have. What are your business highlights? We are friendly, local and easy to get on with. Service and back-up with all our work.
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VINEYARD MATES What are the benefits of being family owned? Our family business offers us a number of advantages, the most common being freedom, independence and control. In addition, it offers many lifestyle benefits such as flexibility, prestige, community pride and creativity. Our family business provides for closer contact with management and is less bureaucratic. We have a built-in trust factor with established relationships, and enables hands-on training and early exposure for the next generation to the business. What’s the history of your business? How did it begin? Vineyard Mates began June 2008 when a group of us were sitting around the kitchen table and a friend needed some help in the vineyard. We realized that there may be many growers out there that may need help from time to time in their vineyard and situations where they needed the right equipment to do the complete job. We began offering vineyard contracting and management services to the Barossa Valley region including grape harvesting, machine pruning, post knocking, rotary hoeing, irrigation, vineyard spraying and all aspect of vineyard management. Given that Brett & Trina are very passionate about working in the vineyard, we wanted to build a competitive business based in the Barossa Valley supporting the growers and wineries to maintain their vineyards. Which family members work in the business, what is their role? Trina grew up on a vineyard property in Bethany. Her family has grown grapes in the Valley for generations. Most weekends/holidays were spent ‘helping out’ on the property picking grapes, tying on, vine training etc which are the types of jobs that all kids on the land were expected to do growing up on a vineyard property. Trina’s responsibilities include the management and administration support for Vineyard Mates attending to the accounts, invoicing, day to day business dealings and the occasional tractor driving or vine training. Brett, having grown up in the Riverland amongst orchards and vineyards; it was probably inevitable that he ended up in the vineyard industry. Brett is focused, dedicated and a hard working family man. He is receptive to new ideas and encourages innovation; it is his passion that he now deals with the everyday challenges of maintaining vineyards across the Valley, supporting the local growers and working in conjunction with wineries to achieve the best possible quality fruit. What sets your business apart from the rest? We show dedication and commitment to the vineyards that we maintain. Vineyard Mates are regularly updating our equipment and range of vineyard equipment to ensure we can manage your vineyard as efficiently as possible. Our qualified staff and fully equipped workshop ensure that all of our modern plant and tractors are kept in excellent condition. This minimises downtime and eliminates inconvenience to our customers. What service do you offer? Vineyard Mates can provide a full range of vineyard management and contracting services for all your vineyard requirements. From fungicide spraying to mulching, cover cropping to machine harvesting of your grapes - we have the equipment to do the job right, the first time. With our experienced operators we are confident we can provide you with a full range of services, when you want them!
L - R: Paul Rosenzweig, Hamish Bosenberg, Brett Thompson (owner/ manager), Lachlan Thompson, Charlotte Thompson, Trina Thompson (owner) and Kevin Leske. What do you enjoy about working with family? We love the fact that we complement each other and bring out the best in each other’s skills. The sense of pride and satisfaction of working as a team to complete a job for our customers is very satisfying. What do you enjoy about your work? We enjoy the connection that we have with our customers and wineries. The Barossa Valley is a beautiful place to live and doing something that we are both passionate about and enjoy; it doesn’t feel like a job, but a fantastic lifestyle. It’s a brilliant feeling achieving high standards for our growers and being able to adapt to the industry’s ever-changing needs. What are the challenges of working with family? We grapple with issues that are facing all business these days, particularly those that come to the surface during periods of financial and economic stress. Our family business demonstrates that flexibility and resilience to survive even during the toughest of times can be rewarding. What are your business highlights? Brett has previously managed 300 acres of vines achieving high level grade fruit in the Barossa Valley. Brett is passionate about his work and focuses on quality because he realizes that you cannot make great wines with inferior fruit.
trust us to look after your vineyard requirements
Vineyard Mates can provide a full range of vineyard contracting and maintenance equipment for all your vineyard requirements. From fungicide spraying to mulching, cover cropping to machine harvesting of your grapes - we have the equipment to do the job right, the first time.
With our experienced operators we are confident we can provide you with a full range of services, when you want them! We are happy to provide you with a comprehensive listing of our contracting services.....
We use and recommend Peats Soil and are the Barossa’s only agent.
Mulches, Soils & Composts for Broadacre, Viticulture, Horticulture & Landscape Ph 08 8556 5295
● Machine pruning (cutter bar) ● Barrel pruning ● Fungicide spraying (over row & single row) ● Herbicide spraying (mid row & under row) ● Cultivation (rotary hoe, cultivator, discing) ● Spreading (fertilisers, cultured compost, gypsum) ● Cover cropping ● Post knocking
● Mulching ● Slashing/Side-dress slashing ● Vine tip trimming ● Machine harvesting ● Gondola & bin trailer services ● Agroplough to reduce compaction ● Mechanical under vine weeding ● Back hoe services
ALL COMPETITIVE RATES
We will be pleased to quote you for other services
V ineyard C ontraCting & ManageMent S erViCeS 8562 2412 • 0412 473 649
PO Box 509 Tanunda SA 5352 ● firstname.lastname@example.org
Families in Business, “The Leader”, August 22, 2012 - 9
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LINKE’S BAKERY AND TEAROOMS
LINKE’S BAKERY AND TEAROOMS
What’s the history of your business? How did it begin? 1938 after the Depression in Australia, Jack Linke from Stonefield had the hindsight to purchase the House and Bakery Shop in Nuriootpa. In 1962 Jack and Hilda’s son Brian and daughter-in-law Jan purchased the business. They then expanded the small business into the tearoom you see today. It was the first of its kind in the Barossa. Which family members work in the business, what is their role? Chris - Production Manager; Sharon - Company Secretary and “jack” of Back: Jess East, Lizzie Cane, Ashleigh Michalk. all trades; Tamra - Front of House Front: Lorrel Boehm, Tamra Linke, Kim Meaney, Jodie Kuchel. and Shop Manager; Janice - Retired but still enjoys the buzz of the business. What service do you offer? Home style baking with REAL FOOD, exceptionally friendly staff and service. WE AIM TO PLEASE! What are the challenges working with family? Working towards the same goal and outcomes, having the same family values in business. What are your business highlights? Good value, cooking with local produce where possible, sharing family heritage in the heart of Nuriootpa for 74 years with valued customers and wonderful staff.
GREAT FOOD GREAT SERVICE
Come and enjoy the country baking experience 40 Murray Street PH: 8562 1129 DH2255
What better way to experience the history and charm of the Barossa than with a local?
At Barossa House Bed & Breakfast you will find friendly, personal service, charming country accommodation and the convenience of modern amenities. Have a chat with us to arrange your personalised tour and if required, organise your airport/restaurant transfer.
Judi & Lee Prettejohn P: 8562 4022 KA0685
BAROSSA HOUSE BED & BREAKFAST/BAROSSA HOUSE TOURS What are the benefits of being family owned? More personalised contact that allows more communication with our guests. What’s the history of your business? How did it begin? Did a gardening talk to Rotary Club in Tanunda 12 years ago. Stayed at Barossa House with the Morgan’s and found out it was on the market. Previously run as a B&B (one of the first in the Barossa). Which family members work in the business, what is their role? Judi is a part time nurse. Lee is a retired nurseryman. Both share all roles of running the Lee and Judi Prettejohn. business. What sets your business apart from the rest? Barossa House built in 1926 with four guest rooms and is a hosted Bed & Breakfast. We cook/serve for our guests, one of few traditional B&B’s. What service do you offer? Comfortable accommodation and breakfast with rooms featuring TV, DVD, tea, coffee, fridge, air conditioner, port, chocolate. Relax and enjoy our garden. Wine tours with Judi or Lee. What do you enjoy about working with family? Sharing the committment, enjoying highs and lows together. Getting the satisfaction together by knowing that we have created a real Barossa experience for all our guests. What are the challenges working with family? Difficult to find time out for holidays. What are your business highlights? Four awards from Barossa Tourism. Meeting people from all over Australia and the world and keeping in touch while serving a great breakfast.
It’s always a great time to visit your local award winning nursery!
BAROSSA VALLEY WAY, NURIOOTPA PH: 8562 2288 10 - Families in Business, “The Leader”, August 22, 2012
We’ve just returned from the major plant fair and were stocked full of gorgeous native and exotic plants!
What are the benefits of being family owned? We are sharing the common goal of working together, working hard and striving to be the best and most beautiful nursery in the state. What’s the history of your business? How did it begin? Started off humbly selling seedlings 60 years ago, progressed to a garden centre in Tanunda and in 1998 moved to the Nuriootpa premises. Which family members work in the business, what is their role? Daniel manages the retail nursery. Erica assists. Kevin manages the production nursery, growing a Daniel, Kevin and Erica Bartsch. large percentage of our plants and daughter Kristee despite now living in Cairns still does some of the giftware buying. What sets your business apart from the rest? Huge range of healthy plants, gorgeous giftware and exceptional service. A place to relax and appreciate the beauty of plants. What service do you offer? We offer expert advice and garden consultation. What do you enjoy about working with family? It is a real privilege to work with your family, we are all close and have a good understanding. Family members are totally reliable. What do you enjoy about your work? It is wonderful to work amongst the plants in a beautiful setting, with gentle music, running water and singing birds. What are the challenges working with family? If there is a family function or celebration (e.g. wedding) it sometimes results in staff shortages. What are your business highlights? Winning the best large retail nursery in S.A. for 2012.
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GRAETZ IRRIGATION What’s the history of your business? How did it begin? The business was started in 1977 as a sideline business to Brian’s parent’s vineyard and market garden. The business quickly grew to a point where the market gardening ceased a few years later. The business continued to grow steadily, with the staff numbers also growing to match the work load. Over the years the size of the business has fluctuated with demand, a trend that will possibly continue due to the seasonal nature of the business. Which family members work in the business, what is their role? Brian and Julie both work in the business. Brian is the managing director and does the technical and design work, while Julie runs the administration and office side. James occasionally helps out with various tasks during the school holidays. What sets your business apart from the rest? We pride ourselves on the quality of our systems, our advice and the products we sell. Brian is the only Certified Irrigation Designer, in any irrigation shop in the Barossa Region, a qualification he has had since 1994. If the product is not correct for the job, it will not be recommended by Graetz Irrigation, and you can be assured that any project designed by Brian will work correctly. Graetz Irrigation is also one of a hand full of irrigation companies in Australia that has achieved the ISO 9001 Quality Endorsement.
Chris McDonald, Brian and Julie Graetz with Jenni Hoffmann.
What service do you offer? Graetz Irrigation design water systems, supply the equipment, install the system if requested, and can service and maintain it when necessary. We can also advise and supervise a DIY system if this is the client’s desired option. Graetz Irrigation also offers a water testing service for clients with a pool or spa, and can supply a range of pool chemicals, including pool and spa equipment. What do you enjoy about your work? The things that I like most about the water industry is the variety of work that the job offers, and the satisfaction of being involved with the projects from the design stage right through to the commissioning. We do similar types of projects every
year, but every one is unique in its own way. Each project has different challenges to overcome, different guidelines to adhere to, different products that may have to be used to achieve the solution, and yet on the surface the job can appear similar to a previous one. Then, seeing the system operate exactly as planned is very rewarding. What are your business highlights? I think that the biggest highlight is that the business has been running successfully for nearly 35 years and we have clients that have supported us for this entire period. Another highlight was gaining the ISO 9001 Quality Accreditation in 1997, something very few irrigation outlets have achieved through out Australia.
THE BAROSSA’S IRRIGATION SPECIALISTS Over 34 years Experience in the Water Industry Water features and pond accessories
Expert advice Sprinklers, drippers,
sprayers, filters, hoses, controllers, valves, tubes, pipes and fittings
Do it yourself
Sub surface drip irrigation
Pumps and repairs
Hills solar hot water
Water purifiers and filters
Waste water treatment
Pool and spa equipment,
Stormwater and drainage
chemicals and water analysis
Pond pumps and liners
service, maintenance and repairs
Design, planning and installation
For all your home and garden ideas and improvements
T F M E
| | | |
8562 1333 8562 3027 0419 865 516 email@example.com
Opening Hours: Mon to Fri 8am – 5pm Sat 8.30am – 11.30am
Graetz Irrigation Pty Ltd 91 Nuraip Road, Nuriootpa
Families in Business, “The Leader”, August 22, 2012 - 11
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If you could do anything, what would you do? At Genesys Wealth Advisers, we understand the value of having a clear goal in mind when starting your financial journey. Our simple, yet powerful process is based on your financial stage of life to help you reach financial independence and the all important life balance. It starts by imagining the life you want...
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GENESYS WEALTH ADVISERS What’s the history of your business? How did it begin? In 1969 the business was started by the late Ken Hampel and his wife, Mary. Debbie started working for her father in January 1986 and then Richard Goode started in February 1987. Ken and Mary retired in May 1995 with Richard then purchasing the business. Debbie still works in the business some 26 years later alongside Richard and his wife, Jutta. Which family members work in the business, what is their role? Richard – Financial Adviser; Jutta – front office receptionist. What sets your business apart from the rest? Genesys Wealth Advisers is an ‘advice’ based business focusing on lifestyle outcomes.
Back: Leticia Leggett, Rebecca Terwell, Alan Birchard and Debbie Falkenberg with Richard and Jutta Goode.
What do you enjoy about your work? “The interaction with my clients and their families. A lot I consider friends. I like to think about it as ‘solving people puzzles’.” – Richard Goode What are the challenges working with family? Not taking ‘it’ home. What are your business highlights? Awarded ‘Member Firm of the Year’ in 2007 – that was amazing.
BAROSSA FUNERALS Caring and Professional Funeral Services • Burial Funeral Services • Cremation Funerals & Packages • Pre-Paid & Pre-Arranged Funeral Plans
Memorials available in... BA12082
Granite, Marble & Stone, with inscriptions in Granite, Bronze & Glass Call for a brochure or pricing on our range of memorials
Dennis & Marianne Noack 1 Petras Street, Tanunda Tel: 8563 0900
Bathroom or kitchen looking tired? Time for an upgrade? See us for a personalised no obligation quote on your next renovation or home improvement.
Our trade store stocks the correct tools and accessories to suit all projects
Conveniently open from 7 am - 5 pm Don’t travel further - we have very competitive prices Professional advice from experienced staff
Ph: 8562 2763 Fax: 8563 3955 DR4940
Showroom located at 45C Murray Street, Nuriootpa Open Monday - Friday 9am - 5pm and Saturday 9am - 12 noon After hours appointments welcome please phone 0418 811 208
12 - Families in Business, “The Leader”, August 22, 2012
What are the benefits of being family owned? Being family owned and operated our families know they will be talking to either one of us about their funeral needs. We can make decisions on the spot without having to justify our reasons to anyone else. Our working hours and days are as they are needed, sometimes with very long days to ensure everything is in order for a funeral, or on a quieter day we can take some time off. We have no boundaries in the time we spend with families. What sets your business apart from the rest? The personal contact with our families and conducting funerals with genuine care and attention to detail. This ensures our families can create a service which suits their loved one. Dennis and Marianne Noack. We take calls at any time – and ensure we are both familiar with the details of the funeral being arranged to enable us to talk to the family about their questions or changes they may wish to make. We have available to families our vintage hearse which provides an alternative to a modern hearse. What service do you offer? We provide funerals in all areas, for both burials and cremations, in a range of venues; church, chapel, park or a home. Our pre-need services include Pre-Paid Funeral Plans, Pre-Arranged Funeral Plans and Funeral Bonds. Barossa Memorials is a new extension to our services where we provide memorials for cemeteries, niche walls, as well as memorial restorations. We are also the local representatives for Life’s Memories Memorials and can assist with the complete range of memorial choices, including granite, bronze, stone and glass. A range of Cremation Urns and Jewelry are on display in the funeral home. What do you enjoy about your work? Our satisfaction in our work results from assisting a family in their time of need, to make the process of a funeral for their loved one as comforting and stress free as we can.
BAROSSA BUILDING & TILE SUPPLIES What are the benefits of being family owned? We are able to offer personalised service and we strive to go the extra mile for our customers. We have a responsibility to ensure that our products and service are of the best possible quality. What’s the history of your business? How did it begin? Mark Linke commenced working within the building industry in 1978 after his Father first established the business in the Barossa Valley in 1966. Which family members work in the business, what is their role? Mark Linke as the General Manager, Bev Linke Accounts and Administration, Rachelle – Russell, Mark, Bev and Rachelle Linke. Stock control and Administration, Russell – Behind the scenes work. What sets your business apart from the rest? We have invested in on-going training programs to ensure that our knowledge is up to date to today’s standards. Mark’s hands on experience in the building industry is also a huge advantage as he is able to guide the customer through the process with realistic advice. What do you enjoy about your work? We really enjoy working with our local community. We are all born and bred in the Barossa and we really understand our customers. Knowing the client personally ensures that the service they receive is of the highest quality and it is very rewarding to receive positive feedback upon completion of the job. What are your business highlights? One of our business highlights was the opening of the new location at 45c Murray Street, Nuriootpa. Barossa Building and Tile Supplies provides our customers with working displays and product ranges all within a friendly atmosphere.
g n i t a r b e Cel Goyder Electrical Electrical Management Systems
HEAD OFFICE: 9 Bruce Street, Eudunda SA 5374 Phone: (08) 8581 1608 Fax: (08) 8581 1708 Email: firstname.lastname@example.org
Your Local ELECTRICIAN For all your electrical needs
DOMESTIC and COMMERCIAL Goyder Electrical Lighting up the Greater Goyder Area Maintenance & Repair 5 Electrical Pumps & Generators 5 Master Cabler 5 Air Conditioning – supply & installation 5 HWS Repair & Replacement 5 Refrigeration 5
Solar Accreditation and Installation Open 9am - 5pm weekdays and Saturday mornings 10am - 4pm EFTPOS available AW1262
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GOYDER ELECTRICAL Which family members work in the business, what is their role? Goyder Electrical is a successful award winning family owned business operated by husband and wife, Andrew and Judy Partington. Each of our three children has worked or is still working here in all areas of both the electrical contracting and the retail shop. We are pleased to have our daughter-inlaw now working with us in the retail area. What’s the history of Troy Parish, Jarred Schulz, Trevor Rowland, your business? Judy and Andrew Partington. How did it begin? Originally a oneman business, this husband and wife partnership grew with the demand. Opening up a retail outlet in the main street of Eudunda and then employing a staff team and a commitment to apprenticeship opportunities to provide for the future of the industry. We now service a wide area from the Barossa to Kapunda, the Mid North and across to the Riverland. What are the benefits of being family owned? A staff team with a strong work ethic that are passionate in striving towards providing top quality service to our customers. Our staff become our extended family and a sense of caring is nurtured throughout the workplace and to our customers. What sets your business apart from the rest? An integral part of Goyder Electrical’s success has been its commitment to supporting the local community through financial and in-kind sponsorships and its dedication to its staff. Providing staff training and development together with a flexible workplace ensures employees have a good family/work balance. Our staff become like family. What service do you offer? Goyder Electrical has grown and diversified into providing a complete range of electrical trade services from design and installation for both domestic and commercial applications as well as a retail outlet. Air-conditioning supply and installation, solar installation, data and phone cabling, TV antennas installed, hot water service supply and installation, tag and testing. No job too big or too small. What do you enjoy about working with family? Shared values and traditions within a flexible workplace whilst maintaining a happy environment along with a strong sense of pride in what we do are important to us here at Goyder Electrical. It always amazes us to think how much we are achieving yet having fun at the same time. What are your business highlights? Receiving a SA Great regional award for best small business in 2006. A KESAB best presented business award in 2008 and 2011. Being able to double our staff numbers and service a wider area.
One family, two businesses...
T r n e e asures d d i H
birt E L A hday S
Up to 50% discounts available
ONE DAY ONLY
AUG 9am-9pm 28 Champagne & Nibbles on arrival after 6pm
zes to w i r P f o s Lot Ph: 08 8581 1608
11 Bruce St, Eudunda
What are the benefits of being family owned? Being able to combine each of our unique talents to create Hidden Treasures gift shop and together sharing the successes and challenges that occur within the business. What’s the history of your business? How did it begin? Hidden Treasures evolved just 12 months ago through the necessity to diversify in the electrical retail shop, then grew through demand Back: Kathryn Partington and Sarah Golder. Front: Angela Prior, into opening a whole new shop adjacent Judy Partington with grandson, William Partington. to Goyder Electrical. Now successfully standing alone in its own right and attracting customers from near and far. What sets your business apart from the rest? Our shop offers customers a chance to relax, browse and enjoy a cuppa whilst exploring the scents and sounds, partake of the local native foods and explore the somewhat quirky, the unusual and yet inspiring giftware and homewares. All this is gift wrapped at no extra charge by our staff. “The more you look, the more you see” is our motto. Our friendly staff also enjoys creating personalised gift baskets, gift vouchers and provide that special touch to that one of a kind gift. What service do you offer? From small beginnings our range of products has grown into an array of wall art, homewares, garden wares and furniture with locally made soaps, skincare and native foods. What do you enjoy about working with family? The opportunity to explore our creative talents in regularly changing the displays to accommodate the new product lines that are constantly being provided is both fun and rewarding when the end result is so attractive. What do you enjoy about your work? Opening a gift shop has always been a goal, hence seeing it now open is most rewarding. It’s a wonderful place to work in with its vibrant colours and out of the ordinary merchandise. Meeting visitors to the area and having a chat – it’s always interesting to hear of their travels. What are the challenges of working with family? Although we all can’t agree on the presentation of the displays we all have our turn and opportunity to showcase our talents and it’s a fun competition between the staff. What are your business highlights? Winning a KESAB best presented business for 2012, going on Facebook and developing a whole new level of ‘friends’ network for the business has been fun and rewarding. Facebook has allowed us to market our specials and offer prizes to our online customers. Families in Business, “The Leader”, August 22, 2012 - 13
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RON KENDALL AUDIOLOGY
Local & Proudly Independent Always acting in the best interest of our clients
Extensive range of hearing services Competitive pricing 26 years experience RON KENDALL AUDIOLOGY FOR ALL YOUR HEARING NEEDS
135 Murray St, TANUNDA PHONE 8563 2149 KA0687
What are the benefits of being family owned? Control over our own destiny where we possess the freedom to make decisions based on sound family principles through strong communication and collaboration. What’s the history of your business? How did it begin? Sally and Martin purchased the property in 1982 and planted 3,000 native trees before beginning the vineyard in 1994. More plantings continued with Chris and Jayne joining the venture with eventual opening of the cellar door in 1999. Which family members work in the business, what is their role? Chris - National Distribution & Marketing; Sally - Cellar Door Manager, Environment & Kids’ Coordinator; Martin - Vineyard Manager & Export; Jayne - Administration & Events Co-ordinator; Josh, Matt & Sam help with events. What sets your business apart from the rest? Our community involvement and our Cellar Door visitation numbers. We are “more than just a winery,” it’s a whole visitor experience in a beautiful Australian setting situated on scenic Seppeltsfield Road. We pride ourselves on being family friendly, and being a part of the Seppeltsfield Road Business Alliance, “The family behind the label is the family behind the counter.” What do you enjoy about working with family? A sharing of interests and skills that meld into the one sense of purpose. Having ownership of a business that we are all proud of as a family achievement and that will hopefully continue on with future generations.
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OPEN 7 DAYS Find us on Dreamland Gawler www.dreamland.com.au
14 - Families in Business, “The Leader”, August 22, 2012
S BONUES APPLI
08 8522 5100 485 Main North Rd, EVANSTON
Which family members work in the business, what is their role? Ron Kendall - Audiologist, Helen Kendall - Practice Manager, Nicole Keith - Trainee Audiometrist & Receptionist, Karron Sheppard Receptionist. What sets your business apart from the rest? We are an independent business (not owned by a corporation). Therefore we can make choices in the best interest of client outcomes. We source services wherever possible from other locally owned businesses therefore contributing to the economic wellbeing of our community. What service do you offer? We offer Karron Sheppard, Helen Kendall, Ron Kendall full audiological assessments, and Nicole Keith. DVA, pensioners, pre and postoperative assessments for ENT specialists, paediatric assessments, medical work ups for medical centres and musician, noise and swimmers plugs. What are your business highlights? Sixteen and a half years of independent service, opening our rooms in Tanunda 10+ years ago, trainee audiometrist/audiologists becoming professionals in their own right. Making choices in the best interest of client outcomes and helping financially strapped clients to procure hearing aids.
Phone 8562 4942 Seppeltsfield Road, Marananga
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Back: Sam, Martin and Josh Pfeiffer. Middle: Jayne Pfeiffer, Abby Asplin, Matt and Chris Pfeiffer. Front: Mel Maschio and Sally Pfeiffer.
DREAMLAND GAWLER What are the benefits of being family owned? Not only a closer family unit but we also have more control of our future and are able to help the local community with a more personal service. What’s the history of your business? How did it begin? Both Karl and Anne-Marie have 50 years experience in the bedding industry. What sets your business apart from the rest? Being able to buy and sell local and SA made products. Our personal and friendly service Anne-Marie and Karl Ats of Dreamland Gawler. in assisting customers with the largest range offered north of the city. What service do you offer? A huge range of bedding, furniture and manchester with free delivery offered to our country customers. What do you enjoy about working with family? Bossing my husband around (I love it). My son also comes to work after school, we are a very family oriented business. What do you enjoy about your work? That we are able to offer the best service, price and range. What are your business highlights? Our business highlights are having previous customers coming back to purchase and telling their friends and relatives about it.
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KERRIE WOODARDS INSURANCE What are the benefits of being family owned? Owning a family business is the real ‘succession plan’. To continue the service from traditional family values makes for a long relationship with many generations of clients. The qualities that make a family business are truly lost with mergers, corporate takeovers. Gaining personal satisfaction is fast becoming a forgotten quality in business today. Families care for the needs of their community. What’s the history of your business? How did it begin? Mr Ken Hampel started an insurance agency business in 1971 under the name Ken Hampel Nominees and many of his clients generations are still insured through our office today. In 1986 Kerrie Woodards began employment with Ken and moved to the Barossa with his young family. In 1991 Kerrie became a partner. After the passing of Ken in April 2010 the business name was changed to Kerrie Woodards Insurance in July 2011. Kerrie owes a lot to Ken who installed excellent business strategies and belief that the client must always come first. Which family members work in the business, what is their role? Kerrie’s son Shaun Woodards has been working in the business for 5 years. In 2011 he was indentured to CGU insurance Darwin, to experience life as an underwriter. Shaun has gained a fantastic head start to obtaining knowledge of the many covers that are available to their long standing clients. Added to this is Kerrie’s 36 years experience in the industry, all goes well for the future of Kerrie Woodards Insurance. What sets your business apart from the rest? We share a passion about looking after locals needs, with quality insurance products. We employ 100% local staff in Briony Zeunert, Alex Reincke, Amber Grear, Serena Ahrns and Shaun Woodards. Back: Amber Grear, Briony Zeunert, Serena Ahrns. Front: Alex Reincke, A lot of traditional service is now forgotten with the advent of internet based Shaun Woodards and Kerrie Woodards. insurance products. This leaves too many locals out in the cold as it has not been explained about the perils covered and the exclusions of a policy. responds in the manner that is was sold. Communication between staff, and clients What service do you offer? We will analyze and advise our clientele in need of is most important to realize what we are trying to cover through insurance. When an an insurance claim, as to make sure that the policy responds to the needs of the policy insurance claim has been denied, it normally is never the customers fault. With careful holder. We also offer sound business and domestic policies to suit individual needs. With discussion we can alleviate doubt on coverage. over 10,000 clients, so many are happy to deal with our office as we can remove a lot What are the challenges working with family? There are no challenges with working with of the worry out of a disastrous situation such as a flood, theft, fire, or even a simple family. Only good life experiences that make quality choices! car accident. Of course all the crash repairers in the Barossa will be happy to deal with What are your business highlights? When you have been doing something like insurance our client base. Many internet based polices will attempt to take the repairs outside for such a long time, one does get stubborn in accepting new trends and new the Barossa Valley. We support all Barossa businesses where possible and use their technology. I believe that people insuring on-line are not properly informed and are assistance when a claim is to be made leaving fate to their own devices. To try and offer service over price is a highlight these What do you enjoy about working with family? THE OBVIOUS! Working with your son days, especially with an intangible such as insurance. The many catastrophes that we every day and experiencing the thoughts of the future combined with the security of our experience in the world these days, combined with the volatile insurance market makes long termed client base. Ken Hampel installed in me business management practices it extremely difficult to achieve this goal. But when we do, there is a highlight of self that I can now pass on to Shaun and staff, all goes well for the security of our clients satisfaction that insurance is a tool that can remedy a catastrophe situation. What do you enjoy about your work? Personal satisfaction that the insurance policy
Important facts of using a local insurance professional who has over 40 years of insuring Barossa: understanding and compassion þ þ þ þ
Personalised individual packages Quality ‘A’ rating insurers Business’s advantage of local insurer Promote the supply and use of repairer of local business of your choice when you suffer a loss or claim
þ þ þ þ þ
Simplicity when lodging a claim All staff locally reside Easy access to personal service Obtain a quote on line email@example.com Quality products at a reasonable price
Insurers will assess a claim with the complex wordings of a product disclosure [Policy] taken into consideration. There are many exclusions in the policy whether buying online or through an insurance company. You are offered a cooling off period whereby you can cancel with a full refund if the policy does not meet your requirements.
WITH LOCAL KNOWLEDGE AND THE EXPERIENCE OF CGU, YOUR BUSINESS COULDN’T BE IN BETTER HANDS WITH KERRIE WOODARDS INSURANCE.
Fire, burglary, car accident are the covers that most people look for: add flood to this list. The picture above was taken of the Para river behind the Vine Inn on November 8, 2005.
We’re proud of our history in helping build and tailor insurance to your personal, business or farming needs.
Call us on 8562 1956
Talk to Kerrie Woodards Insurance today on 08 8562 1956.
KERRIE I WOODARDS ANZIIF, (SNR ASSOC) CIP, CPIA
6 Second Street, Nuriootpa
Situated behind Linkes Butcher next to Community Store
CGU Insurance Limited ABN 27 004 478 371 AFSL 238291. This is general advice only and does not take into account your client’s individual objectives, ﬁnancial situation or needs. When making decisions about the product you and your client should consider your client’s personal circumstances and the product disclosure statement available from CGU at www. cgu. com. au
Email: firstname.lastname@example.org or email@example.com AR24398
204515_0812_DES1063 opt 4.indd 1
21/08/12 8:47 AM
‘We share a pride and passion about looking after locals’
Families in Business, “The Leader”, August 22, 2012 - 15
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BRIDGESTONE SELECT TYRES
Purchase four Bridgestone Dueler branded 4WD tyres and you’ll receive a Caltex Fuel Card valued at $100. A tank full of fuel will definitely take you places and Dueler is tough enough to bring you back.
Offer valid between 01/08/2012 and 30/09/2012. Offer available via online redemption. Offer excludes government, fleet and wholesale purchases. Not available with any other offer and available while stocks last. See in store flyer for full terms and conditions. Standard StarCash gift card conditions apply, which are available at www.caltex.com.au.
NURIOOTPA : 60-64 MURRAY ST : 8562 1548 DR4961
What’s the history of your business? How did it begin? In 1936 our Grandfather Hugo Jaensch started Jaensch’s garage selling fuel, tractors, cars, motorcycles and doing mechanical repairs where the Commonwealth Bank is in Nuriootpa. In 1955 Hugo purchased the site at 60 Murray St where he built a Shell service station. Hugo retired in 1974 and our father Allan Jaensch took over. Allan seeing an opportunity in tyres started Jaensch’s Tyre Service in 1977. In the early 80’s Allan joined Bridgestone and started a Bridgestone Tyre Corey Steinert, David Jaensch, Ashley Harding, Centre franchise. In 2006 Allan Sean Boundy, Shane Koch and Cruise Scroop. retired and Steve, Simon, David and Melanie took over. In 2007 we converted to the latest Bridgestone model Bridgestone Select and that is what you see today. What do you enjoy about working with family? Fortunately we all get along very well and through the common interest of owning a business it keeps us all connected even if only by email at different times. Each of the partners has their own life outside of the B-Select business, however Mum and Dad’s house (on site) remains the central meeting place which ensures the family gets together on a regular basis. What are your business highlights? Dad saw the future of tyre sales many years ago and certainly one of the highlights was back in 2008 when the business reached a size that was substantial enough to occupy the whole of the current site. Previous to that we shared the site with the Shell Service Station and the extra room and freedom has enabled us to enhance the business throughout this time.
HEINRICH AUTOBODY What’s the history of your business? How did it begin? In 1989, Roger left school and started his apprenticeship at Southam Crash Repairs as a spray painter. Thirteen years later he had the opportunity to buy the business. Which family members work in the business, what is their role? Roger Heinrich is the Workshop Manager and shares in the spray painting duties; Kylie Heinrich is the Office Manager, helping out with all things administration. What service do you offer? Kylie and Roger Heinrich with Neill Forbes and Luke Ivanov Insurance and private crash from Heinrich Autobody, Angaston. repairs is our core work but we also undertake limited and selected restoration and ‘House of Kolor’ custom paintwork.
What do you enjoy about working with family? Knowing and understanding each other’s personal strengths and weakness and then using that understanding of each other to work together as a co-hesive, professional team.
GO ON, CHECK US OUT! www.barossamusic.com.au
Stocking all the big brands you love and trust, view our huge range at very competitive prices online 24/7! ER, REMEMB AYS LW WE’RE A TO OPEN RED STRIKE A AL! HOT DE DR4985
LIKE US ON FACEBOOK FOR DAILY UPDATES
16 - Families in Business, “The Leader”, August 22, 2012
What do you enjoy about your work? Interacting with a wide cross-section of people within the community and providing a reliable service to them. What are your business highlights? Celebrating our ‘10 years in business’ anniversary this year.
BAROSSA MUSIC CENTRE What are the benefits of being family owned? You can make your own decisions about business without having to answer to somebody else. What’s the history of your business? How did it begin? We started our business in 1989 as there was a need for a professional music store in the Valley and also a great need for private tuition for musical instruments to support the sale of instruments in store. Which family members work in the business, what is their role? Husband and wife team Peter and Cath Koch run the business on every level, “we wear many hats”. What sets your business apart from the rest? Peter and Cath Koch with their daughters, Customer service, range of exceptional Demi and Tahnee products, experience and great contacts within our industry. Our buying group ‘Complete Music’ really helps in our buying power to be competitive… We actually supply some stores in Adelaide with stock! What do you enjoy about working with family? I really enjoy working with my wife Cath, we work really well as a team as our strengths compliment each other, this only makes our relationship stronger. What do you enjoy about your work? Making people happy through the gift of music.. It’s a positive thing and always refreshing to see people having fun with their music. What are the challenges working with family? Knowing when business time is over and concentrating on family time – I guess keeping a balance. We never take work home! What are your business highlights? We have won 2 SA great business awards. We have won many State and National awards for product sales over the years and we also won the National Australian Music Association Award for best presented regional store. The biggest highlight has been surviving 24 years in business.
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NURIOOTPA CHICKEN CENTRE & CAFE What are the benefits of being family owned? We can make the decisions and it is easier for us to support community stuff like sporting clubs/church groups with sponsorship. Our customers support a local family which enables us to support the community. What’s the history of your business? How did it begin? Kamiel has been in business since 1992 and Amira joined the buisness three years ago. The building was established in 1951 and has been a food shop since the early 70s. There were four shops originally and over the years there has been a hairdresser, pizza shop, plant nursery, deli and chiropractor with the last 40 years a takeaway food shop. Which family members work in the business, what is their role? Kamiel and Amira are both hands on in food preparation, general running of the shop and serving customers. They are supported by three staff which allows Kamiel and Amira to enjoy a day off during the week. What sets your business apart from the rest? We pride ourselves in quality, freshness of food and salads that are all made from scratch on the premises. The seasonings and salads we use our traditional recipes and family recipes from over 30 years. We set a high standard in hygiene. Our chickens are delivered 2-3 times a week. We prepare our own seasoning and season and salt them and store them for at least 24 hours before we cook, allowing the flavours to go through the chicken. What service do you offer? Full dine in and take away menu also catering for functions at wineries, sporting clubs, social clubs, private parties and birthdays, christenings. Big or small, no trouble for salads, platters, chickens and chips. What do you enjoy about working with family? Having 100 per cent support from each other and also an understanding of each other in the workplace. Also providing consistent and quality food. What do you enjoy about your work? Kamiel loves coming in at 7.30 a.m. setting up the shop, preparing the salads, cooking chickens and being on his own for a few hours. And most importantly, interacting with the customers in a humorous manner. Putting pride and passion into opening and behind the scenes food preparation. I love watching Amira walk in with a big smile every morning. What are the challenges working with family? Amount of hours spent working together and not having as much quality time. What are your business highlights? General renovations that took place over the last three years. The project included renovations to the floor, ceiling, doors, roof. We changed
Kamiel and Amira Hamzy. from a deli to cafe. The highlight is also being recognised by customers and when they recommend to other people or the compliments we get for what we have done in the shop. Also, how we present food and the quality of food. The introduction of Amira, she has been a big hit with the customers, she is great with the little kids and the elderly. Amira loves her customers and says they are like her adopted family.
Why do our chickens taste sooo good? Our chickens are delivered fresh with multiple deliveries throughout the week. We prepare our own seasoning based on a traditional recipe dating back over 30 years. Once dressed, we then store them un-cooked to enable the flavours to infuse through the meat. Finally, they are roasted until tender and juicy.
The result? A delicious chook, everytime! Allow us to take you on a fresh food journey which will get any food lover excited! Hot chickens and take away ~ Open 7 days 9am to 9pm (Summer) 9am to 8.30pm (Winter)
NURIOOTPA CHICKEN CENTRE 57 Murray Street, NURIOOTPA
(Next to the Police Station)
PHONE ORDERS WELCOME DR4969
Families in Business, “The Leader”, August 22, 2012 - 17
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Super savings at your Dunlop Super Dealer Medium Cars
175/70R13 $ from
195/65R15 $ from
205/65R15 $ from
Terms and Conditions: No account sales. Cash sales only. Offer ends 31st August 2012. Tyres for illustrative purposes only. All prices include GST and fitting in store only.
Kapunda 85 662 206 Eudunda 85 811 428
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Which family members work in the business, what is their role? Ashley Green: My wife, Sandy is in charge of administration. I am in charge of everything else – staff, costings, stock, etc. My son, Zac (13) works in the shop every chance he gets. My daughter, Steph (15) is the shopper. What are the benefits of being family owned? You get out of it what you put into it. The harder you want Zac Green, Sonya Mosey, Steph Green, James Maywald, to work on/in your Nick Noack, Ryan Reese, Sam Andrews and owners, business the more you, Ashley and Sandy Green. Absent: Bec Noack. your family, your staff, and your community benefit. What’s the history of your business? How did it begin? We bought our first building 11 years ago, after seeing a need in the community for a tyre retail outlet. The business started as my wife Sandy and myself. After approximately two years we purchased our second store in Kapunda. Eleven years on and we now employ 12 people who all live and work locally. We have been very fortunate to have been rewarded by local support. What sets your business apart from the rest? Locally owned, hands on approach. All staff are like family and therefore they work as if it is their own business. Our customers are always our No. 1 priority. What service do you offer? At Eudunda we are a Tyre Retail Workshop with mechanical service and repairs, petrol station and RAA Roadside Contractor. At Kapunda we are a Tyre Retail Workshop. What do you enjoy about working with family? Being involved with them day in and day out. Everything we achieve, we achieve together. All the good things that happen in business, we are there together to enjoy the moments, knowing we have made things happen because of our strength as a family. What are the challenges working with family? The biggest challenge is keeping work at work and home at home. Our children, Steph and Zac have grown up with us in business and are very adaptable to whatever happens. The long hours in the beginning were very hard, especially with two young children. Needless to say their grandparents were a Godsend. What are your business highlights? Being able to give back to the community the support they give us. Being locally owned – we are heavily involved in our community and enjoy being able to sponsor and support many local clubs and organisations.
NURIOOTPA TRADERS NURIOOTPA TRADERS
Quality transport, warehousing and export container packing
Family owned and operated for 34 years
Nuriootpa Depot Ph: 8562 2323 F: 8562 1855
Gawler Export Packing Facility Ph: 8522 7144 F: 8522 7170
18 - Families in Business, “The Leader”, August 22, 2012
What are the benefits of being family owned? Family business, like any business, is hard work but we do manage to enjoy it at the same time. Being family owned means we do not have to question that we all have the same values and attitudes. Any issues that arise are dealt with openly and honestly which makes it easier when it’s family. Everyone has an input into the decision making and we are all working toward the Nigel Roocke, Denise Roocke, Teresa Jaunay, Kym Roocke. same goal, to run a successful business! What’s the history of your business? How did it begin? Our business started with Jim and Denise Roocke operating as fruit and vegetable merchants supplying the local businesses and restaurants with fresh fruit and vegetables from the Adelaide East End markets, hence the name Nuriootpa TRADERS, and as work increased Kym, Teresa and Nigel all began working within the business. Over time the business grew and started carting general freight for the local community, and not long after, grocery cartage for the Nuriootpa Foodland store, currently and still our longest servicing customer. With a steady increase of cartage coming back from Adelaide to the Barossa Valley an opportunity of wine cartage into Adelaide meant that Nuriootpa Traders’ transport fleet needed to increase and has done so ever since. We are now operating 17 Semi and B/double units as well as two local delivery vehicles in the Barossa area delivering up to 60 loads per day, with over 500 active customers. WhIch family members work in the business, what is their role? Kym handles all fleet movements as Operations Manager; Nigel oversees all warehousing sites and our Gawler facility; Teresa is in charge of Administration; Denise does general office duties; Teresa’s husband, Michael works in the office and oversees Compliance and local deliveries. What sets your business apart from the rest? We have remained dedicated to transporting freight between the Barossa Valley and Adelaide for the past 34 years. We are continually striving to improve business procedures and make a competitive difference. What service do you offer? Transport service runs between the Barossa and Adelaide and as far as McLaren Vale and we carry both dry goods to the wineries and finished product from the wineries, including specialized services such as glass cartage, container transport and more. General freight service offers daily pickup and deliveries. Container pickup from all terminals in Adelaide and returning direct to wharf, working hand in hand with our Gawler Belt Export packing Warehouse Facility. What are your business highlights? Business highlights include looking back with pride at how far we have come since Dad’s first truck and being able to remain as a local carrier. Also the strong relationships and associations that we have had with customers over a very long period of time. This all started with Mum and Dad’s vision and to whom we are very grateful.
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TILES FOR LIFE What are the benefits of being family owned? No gimmicks. Honest straight up deals and also we care more about people. What’s the history of your business? How did it begin? With a simple idea and the insight to see what is lacking in this industry and the township of Kapunda. Which family members work in the business, what is their role? All of my family. Most of us share the workload as best we can, it is a family contribution. What sets your business apart from the rest? We know our products and the companies we deal with. Experience is on hand second to none because we have done the work, it is not from some learning manual. What services do you offer? We offer pretty much everything to do with the building or renovating of your home, inside and out. Bathrooms, kitchens, laundry floor and walls and outdoor entertainers. What do you enjoy about your work? Everything. The challenge, talking and helping people with their needs, listening to their requirements and working with them to create a new bathroom or kitchen. It’s teamwork at its best. What are the challenges of working with your family? None. Like I said before, it is easy to kick them out of the shop. By night time you’re friends again. What are your business highlights? Our service and experience. Knowledge is power. We take pride in the service we provide and the range of items is unbeatable.
Sam and Vince Pansini from Tiles For Life.
Families in Business, “The Leader”, August 22, 2012 - 19
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43 Murray St, Nuriootpa
Phone: 8562 1864 DR4913
FAST ALTERATIONS AVAILABLE
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SCHMIDT WINES/BAROSSA CLOTHING CO. What’s the history of your business? How did it begin? Schmidt Wines - Ricky Schmidt, fifth generation descendant of Johann Joseph Schmidt who with his wife Johanne Christiane Heidrich sailed from Silesia to escape religious persecution. They arrived at Port Adelaide and travelled to the Barossa Valley, bringing with them vine plants as well as vegetable seedlings. After leaving school at the age of 17, Ricky worked in the family gardening business, growing and selling carrots and onions for the Adelaide markets. During 1988, Ricky married Geraldene McInnis, an employee in the carrot packing shed. During 1989 Ricky and Geraldene Schmidt. the couple decided to leave the family business and commence a new working life on their own. Today Ricky manages the family winery and vineyard, along with his wife Geraldene and their three children; Joshua, Ben and Emily. Geraldene’s business, Barossa Clothing Co. is located in Murray Street Nuriootpa. Geraldene has managed all aspects of this business since 1993 and supporting the family through the establishment of the vineyard and also working in the vineyard on weekends and other seasonal work when required. What sets your business apart from the rest? Schmidt Wines - Our range of reds are made on the premises with traditional methods in small batches. Barossa Clothing Co. – Customers appreciated the ability of always speaking direct to the owner/ operator if they are to have any queries in-store. What service do you offer? Schmidt Wines - Wine sales are exclusively available from Tanunda Cellars, the Company Kitchen and the Valley Hotel with meals. Barossa Clothing Co. – We offer an amazing alteration service which is very popular and our free gift wrapping service. What do you enjoy about working with family? We constantly bounce ideas off of each other and the group support is amazing. What are the challenges working with family? We find that our work is never complete, the sleepless nights sometimes become a struggle. Fighting for the work/life balance also proves to be difficult at times. What are your business highlights? Schmidt Wines – Selling our wine to China, hearing endless comments of customers high satisfaction upon sampling our wine. It is also very rewarding for us to promote the family name. Barossa Clothing Co. – I always love going to work each day and seeing the loyal customers return time after time. I love going the extra mile to maintain customer satisfaction. I especially enjoy hemming a pair of jeans in a few short moments while the customer is able to browse in the shop.
MURRAY PEST CONTROL BAROSSA
Murray Pest Control B A R O S S A VA L LEY
We’re People Friendly
* A family business, looking after your family * Proudly SA owned & operated since 1959 * Experienced, fully trained & caring staff
We’re Earth Friendly
* Safe products, expertly applied * Non chemical solutions * Ongoing environmental investment
We’re Business Friendly
* HACCP & AQIS / Government compliant * All pests, all control methods, all industries * Electronic data capture, web based reporting SW2501
RATS & MICE
BEES & WASPS
No worries with the team from Murray’s
Ph: 8562 2822
www.murraypestcontrol.com.au 20 - Families in Business, “The Leader”, August 22, 2012
What are the benefits of being family owned? The business gains a real advantage through family ownership. Honesty and openness come naturally with family members which is essential to the success of our business. Our close relationships bring a real level of understanding about the setting of high standards and working towards a common goal that might otherwise be more difficult The team from Murray’s, L-R: Kevin Rayner, Kalan Rayner, to achieve without family involvement. Denise Rayner, Wess Rayner (Manager), Yvette Mueller, What’s the history of your Sam Spaan, Ryan Butler and Ben Coad. business? How did it begin? Murray Pest Control was originally started in the Riverland in 1959 by Mr. Peter Scott Snr who is still Managing Director of the company. The Barossa operation was started by my father Kevin and mother Denise in 1992. I began my training/traineeship in the year 2000 under my father’s guidance and have since worked through the ranks from trainee to technician, then supervisor and eventually to taking over the business in 2007. That makes 20 years of continuous family involvement in pest control in the Barossa region, not a bad effort at all! Which family members work in the business, what is their role? We like to think of all our employees and their families as part of our extended family. Myself (Wess) is Manager/owner, my partner Yvette is Office Administrator, my mum Denise is Accounts Manager, younger brother Kalan is a Supervisor/Snr Technician and my father Kevin is both Senior Advisor for this operation and Regional Coordinator for Murray Pest Control throughout SA. Benjamin Coad should also get a special mention. He has been a long time friend of mine since high school and could almost be classed as a blood relation by now. What sets your business apart from the rest? Murray Pest Control has been recognised as an industry leader for over 50 years now and the Barossa area has always been at the forefront of this. Murray Pest Control Barossa is SA’s largest pest control company outside of the CBD. We provide free pest information for anyone who pops into our office at 65 Murray Street Nuriootpa. Having that office space and being open from 9-5 weekdays really sets us apart from the competition who mostly work from home. This allows our clients to call in and see us at their convenience rather than ours. Most of all we have a real desire to provide professional, honest, practical and effective pest management solutions to all our clients. All staff living locally means we have a real interest in the local area and its future. What service do you offer? We provide effective pest management solutions for all pests, situations and locations including residential, industrial, commercial and government. Anything from a small infestation of ants or bees in a home to wineries/industrial locations for the management of export stock. We are also recognised as the industry leader in Termite Baiting systems. We were amongst the first companies in SA to be accredited to use the Sentricon Termite Management System making us the leaders in the termite management field.
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ROOF SEAL PTY LTD What are the benefits of being family owned? You get 100% loyalty out of everyone as they all care about the business and its customers. What’s the history of your business? How did it begin? We originally started 25 years ago running the business from our house but soon out grew the space so we got an office in the main street of Kapunda. As the kids got older they started working for the company and it has grown ever since. Which family members work in the business, what is their role? Linda Carter along with her eldest daughter Nicole, own the business; Son-in-law works in sales and quality control; brother and brother-in-law are both tradesmen and two other members have worked here for over 10 years are like family. What sets your business apart from the rest? We are nice, honest people and our policy is against pressuring people into doing the work. What service do you offer? Roof restoration, tile and iron; Re-roofing/gutters, zinc or colourbond; Stratco Outback Verandahs. We also offer Roller Shutters; electric, solar or manual; cafe blinds, ziptrack blinds, awnings, The team at Roof Seal from left: Annette Pittam, Julie Dickson, Theo Symons, Linda Carter, rollerdoors, inside blinds, security doors and Kallan Pfitzner, Ryder Pfitzner, Nicole Pfitzner and Sue Platten. screens. What do you enjoy about working with family? Everyone looks after each other and you get to What are the challenges working with family? If we have a disagreement it see your family most days. can sometimes be hard to deal with, but as long as we communicate we What do you enjoy about your work? We make people’s houses look great generally fix it quickly and everyone is happy again. and get lots of feedback from happy customers, which then makes it a What are your business highlights? Working well as a team in a constructive happy place to work. It is a very rewarding feeling to see the final job and positive environment is a highlight in itself as we have then been able completed and to share their satisfaction. to produce positive results for the business.
WINTER CLEARANCE - SPRING IS ON THE WAY!
FREE GUTTERS WITH RE-ROOFING & ROOF RESTORATION* • Australian products • No Maintenance • 10 year Guarantee • 12 months interest free available
f! o o R . . . f Roo Y, L
AHS D N A VER F F O 20% O T ICE! R P P U T HO
OO FOR A FREE NOTE! QU
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S OR HUTTERS S R E L L O BUY 2 R SCREEN BLIND PVC FREE! + GET 1
Photos used for illustration purposes only. *Conditions apply: Based on minimum of 160m2 of roof. Gutters must be installed to the original restored roof. See in-store for full terms and conditions.
ROOF SEAL Terms and conditions apply. LD Lic No. 40080
20 Main Street, Kapunda : PH: 8566 2922; 1300 367 070
Families in Business, “The Leader”, August 22, 2012 - 21
g n i t a r b e Cel The Barossa’s Office Specialists
FOR EVERYTHING YOU NEED IN YOUR OFFICE • Laminating • Machine Repairs • Fax Machines • Printers • Photocopiers • Computers • Office Supplies • Office Furniture • Business Machines • Printer Cartridges • Printing 9 Railway Tce, NURIOOTPA S.A. T. 8562 1200 F. 8562 2077 DR4963
firstname.lastname@example.org | Barossa Mall, Nuriootpa
Ph: 8562 2900
Call in today and experience the unique difference where friendly service and satisfaction is everything!
ENJOY YOUR OUTDOOR LIVING SPACE YEAR-ROUND
NO OBLIGATION E MEASURE & QUOT
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Ziptrak® brand (track guided blind system) not only looks great, it also... • Adds value to your home • Compliments your existing outdoor entertaining space • Creates protection against harsh weather.
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NO OBLIGATION E MEASURE & QUOT
Spectrum blinds make for the ideal window solution. Not only do they look great, they are easy to operate, fade resistant and can be cleaned by light vacuuming.
● Curtains ● Awnings ● Roller Shutters ● Café Blinds ● Crimsafe Doors and Screens ● Window Tint
GREAT PRODUCTS, COMPETITIVE PRICING AND GOOD OLD FASHION SERVICE Barossa Family Owned and Operated PHONE: 1800 447 499 MOBILE: 0407 811 378 DR4939
22 - Families in Business, “The Leader”, August 22, 2012
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OFFICE NATIONAL BAROSSA/BAROSSA COMMUNICATIONS What are the benefits of being family owned? There is a lot at stake for all family members involved in a business if the business isn’t successful. I think family owned businesses have a greater sense of pride in what they do. We recognise what it takes to keep customers happy and loyal and know how it is crucial to the business’s success. What’s the history of your business? How did it begin? The business has been owned by our family since 1996 when Lynn, Chris, Rohan, Anthony and Jo Semmler. it was purchased from a family who originally started the business back in 1984. Our family ran our business for about 8 years in the building where the Indian restaurant now resides in the Main St of Nuri. We constructed our current purpose built premises on Railway Tce in 2004. Which family members work in the business, what is their role? Chris and Lynn Semmler – Owners/Directors, Anthony Semmler (Son) – Sales Manager, looking after promotion/marketing, Rohan Semmler (Son) – Supervisor at Barossa Communications, looking after business accounts, Jo Semmler (Daughter-in-law, married to Anthony) – Service Supervisor, manages our business machines service department. What sets your business apart from the rest? Our quality, friendly service and a ‘can do’ attitude, going that little bit further to create the quality shopping experience for our customers. We have comprehensive stock holdings, but if we don’t stock it but can source it, we will. We also offer free delivery on all orders no matter how large or small. What service do you offer? Retail Office Supplies – essentially anything that belongs in an office or is office related including stationery, furniture, chairs, filing systems, printers/multifunctions, photocopiers, computers, technology and the service of these business machines. Also Telstra communication products and services are available from Barossa Communications. What do you enjoy about working with family? Being able to have a say in your work environment. Our parents respect our opinions and trust the judgements we make which gives us confidence in our respective management roles. What do you enjoy about your work? The variation. All family members wear a number of hats in the business so they can ably cover staff absences etc. You need to have a comprehensive understanding of all processes in your business to maintain control and manage effectively. What are the challenges working with family? Trying not to talk ‘shop’ at family gatherings. Remembering that not everyone at these gatherings works within the family business. Being respectful of all family members and their roles within the business. What are your business highlights? Spontaneous customer praise and testimonials are my personal favourite. Followed by industry awards where we have had high achievements in particular fields of our business.
BAROSSA WINDOW FASHIONS What are the benefits of being family owned? The ability to make decisions and implement new ideas. What’s the history of your business? How did it begin? Began as Acacia Decorative Services, then we started House Proud Decor Centre – sold the shop and started Barossa Window Fashions operating from home. Which family members work in the business, what is their role? Grant (owner) operator doing measure, quote and install. Janice (wife) secretary. What sets your business apart from the rest? The diversity of products and knowledge. Grant and Janice Dahlitz of Barossa Window Fashions. What service do you offer? Supply and installation of curtains, blinds, awnings, Crimsafe security doors/screens, Sola Seal window tint and Ziptrak (track guided blinds) with shop at home service. It is very satisfying to complete a job for a customer that other companies would deem too difficult to do. I know my products intimately and understand the capabilities of how they can be adjusted to suit the individual situation, I guess this all comes with experience. What do you enjoy about working with family? The ability to share the experiences and rewards of hard work. What do you enjoy about your work? Meeting such a wide range of people and being able to resolve their needs in the curtain and blind industry. What are the challenges working with family? Keeping the peace and trying to balance the work and home environment. What are your business highlights? Without doubt the success of all three businesses be it Acacia Decorative Services, House Proud Decore Centre whilst under our ownership and that of Barossa Window Fashions.
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THE LEADER NEWSPAPER What are the benefits of being family owned? Working in a family business provides the owners with the opportunity to control their own destiny to a certain degree. In a family business you are able to make your own decisions on the future of the business and can choose to do the duties that each family member specialises in. Being a fourth generation company, The Leader is now a well established business. Each generation has had the opportunity to build the family business further than what it was when they commenced work there themselves. What’s the history of your business? How did it begin? Mr William Kirkby Robinson and his wife, Agnes commenced The Leader newspaper and general printing business with the first edition of the newspaper launched on July 24, 1918. Which family members work in the business, what is their role? Tony Robinson - Editor and Managing Director. Angela Robinson - Director and administration. Peter Robinson - Commercial Printing and I.T. Manager. Darren Robinson – Director of Advertising Sales and Marketing. Adam Robinson - Night Collator and Photography. What sets your business apart from the rest? We are one of the few country newspaper companies to have its very own fully equipped printing site. This allows greater control over printing quality because management is able to view the newspaper as it is being printed. Also family members each bring a different set of skills to the business which helps add to the strength of the overall operation. What service do you offer? In addition to printing and publishing The Leader each week, our business also has a full commercial printing operation where we produce a variety of work ranging from docket books to invitations, full colour promotional brochures, rubber stamps and photo reprints from the newspaper. What do you enjoy about working with family? We all share the same passion to produce the best possible product for our community to enjoy each week. What do you enjoy about your work? The satisfaction of seeing our readers coming out of the local newsagent or deli with a copy of The Leader under their arm each Wednesday. Plus the opportunity to see all our hard work in print and when people come up to us in the street and tell us how much they liked the article or advertisement in this week’s edition of the newspaper.
Peter, Adam, Tony, Angela and Darren Robinson. What are the challenges working with family? To ensure everyone is treated fairly and to help encourage the next generation so that they feel happy to continue the business into the future. What are your business highlights? For Tony Robinson it would be the opportunity to have been able to say that I have worked with all of the four generations of Robinsons in our business. To witness the newspaper grow from four pages to eighty plus pages and circulation grow from 4,000 copies to 8,030 copies each week has been a huge achievement. Another highlight is the love for our business equally shown by my wife, Angela and having our three sons, Peter, Darren and Adam all demonstrating strong affection for our company.
94 years on and still going strong
The original iron structure of The Leader office built in 1925.
The Leader office as it appears today.
What started out as a vision all those years ago... One thing has never changed since our paper first hit the streets on July 24, 1918
To produce a publication that reaches out and touches the hearts of the readers. Mr W.K. Robinson. Thank you for helping us become “The Barossa’s Favourite Newspaper”.
34 Dean Street, ANGASTON
P: E: W:
(08) 8564 2035 email@example.com www.barossaupdate.com
Our mission statement:
Families in Business, “The Leader”, August 22, 2012 - 23
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Busine2s01s2 DUCED BY A SPECIAL FEATURE PRO
n as much as tio ta en es pr is th g in ad re yed We hope you have enjo ng on it for you. we have enjoyed worki
The Barossa’s Favourite
24 - Families in Business, “The Leader”, August 22, 2012
'Celebrating Families in Business' is a special lift-out feature published to feature some of the Barossa Valley's small, family owned busin...