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No 34 December 2007/January 2008

Newsletter for the staff of Barnsley Primary Care Trust

Tree Top Café at the Secret Garden Children’s Centre gets gold healthy food award The Tree Top Cafe at the Secret Garden Children’s Centre in Athersley is the latest caterer to be given a Gold Food Award for offering its customers a healthy and nutritious menu. Tree Top Café offers freshly cooked foods to local residents of Athersley. Community Dietitians presented the award under their Food Award Barnsley (FAB) initiative which was developed as part of the Barnsley Food and Health Policy. The award recognises the important part caterers can play in promoting healthier eating and offering healthier choices. Tree Top Café Manager Sharron O’Rourke said: “I’m very proud to announce that the Tree Top Café at the Secret Garden Children’s Centre has achieved the Gold Award for healthy eating. It is important to make children aware of healthy eating at an early age. “We are a children’s centre but we also have our own café which is open to the public, as well as meeting rooms that are available all year round.

To be considered for the FAB award a business must offer customers a choice of healthier alternatives to standard menu options, a smoke free area where food is eaten and premises that comply with food safety requirements.

“If parents have any queries we are always there to offer support and advice about nutrition and other matters”. The Food and Health Policy was developed to promote consistent messages about healthy foods to those who influence people’s choices such as cafes and restaurants. Community Dietitian Amanda Makepeace said: “It is likely that within a few years being overweight or obese will overtake smoking as the major cause of preventable ill health. Obesity is an important risk factor for many chronic diseases, including heart disease, stroke and some cancers as well as being a major cause of type two diabetes.

There are separate awards for different establishments, each with bronze, silver and gold certificates; bronze for meeting the basic criteria and gold for meeting more stringent tests. An award is valid for two years and the Community Dietitians can offer advice and support on recipe and menu modifications. If you are interested in applying, contact the Barnsley Community Dietitians on (01226) 777849. Pictured: Community Dietitian Amanda Makepeace celebrates the Gold Food award with Tree Top Café Manager Sharron O’Rourke

“Caterers have a key role to play in reducing rates of obesity and associated disease by offering and promoting healthy options.”

Have a merry Christma s

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In January, we welcomed Health Minister Rosie Winterton to Kendray Hospital to mark the official start of building by cutting the turf for the new and recently named Oakwell Centre. Fit for the Future was short listed for the Local Government Chronicle and Health Service Journal Sustainable Communities Award in the category of Tackling Health Inequalities.

Message from the Chief Executive

February saw the Transitional Labour Market (TLM) graduates celebrating with an award from Yorkshire and the Humber Strategic Health Authority which recognised the employability programme and its benefits to both the PCT and its staff.

December seems to have come around extremely quickly this year, and with it some great achievements and another full magazine. I wanted to use my column this month to note those achievements and remind us all what a successful year it has been.

In March we met the Corporate ID Badge Badger for the first time and the Conditions Management Project (CMP) hosted a visit from Dame Carol Black, the National Director for Health and Work, to its community base in Goldthorpe. April was the month Public Health Minister Caroline Flint launched the 100 day countdown to 1 July, when all enclosed workplaces and public places became smoke free. In May the Barnsley Walking Festival was launched by members of the Board and a celebration was held for the 120 + qualified non-medical prescribers covering a range of specialisms and professions within the PCT. June was a big month for the PCT’s Staff Support Service who were recognised for their work as best practice in the NHS. The service was invited to a conference at York Racecourse held by the Care Services Improvement Partnership (CSIP)’s North East and Yorkshire and the Humber Development Centre. In July we celebrated yet another award with the Community Rehabilitation and Respite Unit (CRRU) who were awarded Preferred Provider Status by the Multiple Sclerosis (MS) Society. In August, a competition was launched to name the King’s Fund Enhancing the Healing Environment Multi Faith Room within the new Acute Unit being built on the Kendray Hospital site, which was later chosen as ‘The Haven’. September’s highlights included Mount Vernon being named the best placement provider, winning ‘Employer of the Year’ from the Barnsley Young Apprentice Programme, the launch of the NHS National Review being led by Lord Darzi and the beginning of building works at Cudworth and Grimethorpe Lift Centres. October was an exciting month with an improved PCT Annual Health Check with a score of good for quality of services and good for use of resources. Exercise Pambo creating a stir in Barnsley town centre and the PCT being awarded the ‘two ticks’ disability symbol once more by Jobcentre Plus Barnsley. In November, we marked our involvement in the 100 days of Carbon Clean Up campaign and celebrated the achievements of our Support staff. Looking back, although it has been a tough financial year, due to the efforts of all staff to save money and make effective use of resources available, we managed to balance the books and despite the cost pressures throughout, we really did have a year to remember for lots of positive reasons. Well done everyone. Please remember, due to holidays and the production schedule there is no issue of PCT News in January, but we’ll be back again in February so please keep sending in your contributions (contact details on the back page), I really enjoy hearing what’s happening and seeing pictures of your events, achievements and celebrations. On behalf of myself and the PCT Board, thank you for everything you’ve done in 2007, it’s been a great year for the PCT. We hope you have a wonderful Christmas and a happy New Year. 2


News in Brief

Lift progress report

Note new contact details The health visitors from Monk Bretton have now moved to Grimethorpe health centre and are contactable on 780274. Diane Kistell, health visitor, has moved from Gold Street surgery to Worsborough Health centre and is contactable on 438053. Personnel Department update The team have now welcomed Helen Day, Senior Personnel Advisor to the department and workload distribution has been revisited. You should have an allocated first point of contact on the team. If you are unsure of this person, please get in touch and we’ll pass on your contact’s details. Please also note that Andrea Horton works Monday (all day) to Thursday (am only) during term time and Monday to Wednesday in school holidays. Helen Day and Hilary Bannister work as a job share and will therefore cover each other during the periods when one is not around. If you have any questions please do not hesitate to contact Janet Hirst on Ext 4167. Interviews reminder  Last month, an unfortunate incident occurred at Kendray Hospital where there were two sets of interviews were taking place and a candidate was left waiting a long time due to a mix up.   Could all staff involved in recruitment at Kendray please let reception know on the day of interviews the post and wherever possible further information about who to expect and when. This will enable the staff to appropriately signpost candidates to their interview location and help avoid the above scenario happening again. Staff survey update Thanks to everyone who has received and filled in their surveys so far. The latest return rate is 47%. We get this information from Quality Health who are handling the forms on the PCT’s behalf to ensure confidentiality of all those returned. Although this is a great response and we are delighted to be amongst the best in return rates to date, we really need over 60% to be returned for the results to show an accurate picture. If you have received a form and not filled it in yet, you will probably receive a reminder directly from Quality Health, please do fill them in as it helps the PCT to collect information about where it’s doing well and most importantly where there’s room for improvement. Staff are reminded that the survey is completely confidential and the results cannot be allocated back to any individual so please be assured that you will not be challenged over any of your answers. 2008 Health and Social Care Awards Throughout the NHS, social services, the voluntary, charity and independent sectors, there are people who are passionate about finding new ways of doing things to provide the best possible care to their local population…. and then continue to improve it. The regional Health and Social Care Awards provide a superb opportunity to highlight and celebrate excellence and innovation across health and social care in Yorkshire and the Humber. All regional winners will automatically be considered for the National Awards. The Awards are run in partnership with the NHS Institute for Innovation & Improvement and the Department of Health. For further information please visit www.healthandsocialcareawards.org Do you want to be a Clinical Supervisor? If so please check that you meet the criteria listed below: • 2 years post qualification experience in practice • Evidence of ongoing personal development • Must be an up to date and knowledgeable professional • Must have evidence they have attended the Trust’s Clinical Supervisor’s course If you meet all the above criteria and would like to be added to the Clinical Supervisor list, or if you would like more information, then please contact training department on 43 ext 4153. 3

Following the earlier PCT News article on the progress at the PCT’s latest LIFT sites, where the first bricks were laid at both Grimethorpe and Cudworth which are due to open in March and August 2008 respectively, there’s been lots of work taking place. We thought you would like to see some photos of the building going up.


Bowel Cancer Screening Project goes live Jan 08 ALL 60 to 69-year-olds in Barnsley are being offered free screening for bowel cancer. Participants will soon begin to receive bowel screening kits through their doors as part of the programme, which is being rolled out across South Yorkshire from January onwards. Look out for the latest project to come to Barnsley, the NHS Bowel Cancer Screening Programme which is being rolled out across the country. Martine Standish, Assistant Director of Public Health explained: “The Gateshead Hub, which is an administrative centre, is organising this programme in South Yorkshire. All GPs will be kept informed about their patients’ results and any follow-up hospital appointments made by the Hub.”

hygienically sealed in a freepost envelope and returned to the laboratory for testing. Detailed instructions are issued with each kit and response rates in pilot areas last year were good. Paul said: “People may think that doing the test sounds a bit embarrassing or unpleasant but it will only take a few minutes and it is an effective way to detect early bowel changes.”

Participants will soon begin to receive bowel screening kits through their doors as part of the programme. Dr Paul Redgrave, Public Health Director for Barnsley PCT, said: “If bowel cancer is caught early, more than 90% of people will survive but because of the nature of the disease people can feel uncomfortable talking about it, let alone coping with the symptoms.

The test does not diagnose bowel cancer but does detect tiny amounts of blood in the bowel motion and will indicate whether further examination is needed. The NHS Bowel Cancer Screening Programme Website advises recipients: “If you have been invited for bowel cancer screening, and have any questions about the kit, you should call the free phone number shown on the information leaflet. If you are worried about a specific problem or symptom, or otherwise worried about the risks of bowel cancer, then you should talk to your GP.”

“The group most at risk of the disease are men and women aged between 60 and 69. We hope that by offering people testing kits which they can use within the privacy of their own homes, more cases will be picked up early enough for effective treatment.” Testing begins with a small kit posted to the homes of all 60 to 69-year-olds. The kit is designed for the easy collection of bowel samples which are wiped onto a special card,

We won’t tolerate violence against our staff!

For more information on the project, visit http://www.cancerscreening.nhs.uk/bowel/

The NHS Security Management Service (NHS SMS) collect annual statistics from all trusts for the number of physical assaults against NHS staff and professionals during the financial year 2006/07 In the last year there has been a considerable increase in awareness among our staff about the importance of reporting violence and abuse, and the PCT has been encouraging staff to report incidents whenever they take place. “Compared to other NHS organisations providing mental health services, Barnsley PCT has done extremely well this year, and we’ve seen a slight improvement on our figures when looking the incidents occurring per 1000 staff ” Said Martin Brandon, Assistant Director of Human Resources (Health and Safety) and PCT accredited local security management specialist (ASMS). “This is a significant step in our attempts to improve safety and security for our staff.”

Year

Total assaults

Total staff

Assault per 1000 staff

2006/07

86

2784

30.9

2005/06

119

2879

41.4 4

Across England, statistics released by the NHS Security Management Service show there were 55,709 physical assaults against NHS staff in England, 2,986 fewer than 2005/06. The PCT has now appointed a Health and Safety Advisor to work in the field of Security, John Sanderson (pictured) who can be contacted on ext 5617. John added: “NHS staff do critical work to help the public and it is completely unacceptable that they should face violence and aggression in the course of their job. But there is still a great deal of work to be done in this field and we will still be looking to improve our results again this time next year.” A Business Case is being built for on site security by the PCT’s Health and Safety Department, and this will look at tackling some of the current issues including vandalism and parking. More news will follow on this in a future issue of PCT News. Download the full set of results for all NHS Trusts at: http://www.cfsms.nhs.uk/


As a result of recent incidents on inconsiderate and dangerous parking on various PCT sites, the Health & Safety Department would like to reiterate the following information on safety signs: The Health & Safety (Safety Signs and Signals) Regulations 1996 cover various means of communicating health and safety information. A safety sign is one which gives a message about health and safety by means of a combination of shapes, colours, symbols and text. Safety signs warn and instruct employees of the risks to their health and safety. It is a legal requirement to obey all safety signs. There are 4 kinds of safety sign in general use in the workplace which the following examples illustrate:

Risky Matters

Safety Signs

Red Signs – These are prohibition signs and include prohibitions on smoking, for example. Other common prohibition signs are those showing that there is no access for pedestrians or no access for vehicles. Red signs are also used for fire fighting equipment. Blue Signs – These are referred to as mandatory signs and they indicate that a specific action is required, for example, wear a hard hat. Other common mandatory signs state that hearing protection must be worn or a fire door must be kept shut. It is important to note that it is a criminal offence to wedge open a door that displays the following sign: Yellow or Amber Signs – These give warnings of a hazard, for example to warn against the potential to slip on a wet floor, or to warn of electricity, radioactive material or biological risks. Green Signs – These give information leading to safe conditions and indicate emergency escape routes, fire assembly points and first aid posts for example. For any further information, advice or guidance on safety signs and signals, please contact the Health & Safety Department at House 18/19 Keresforth Close on 01226 435603 or extension 5603.

Stolen Prescription Pads – Serious Untoward Incidents There have been two reported incidents of car crime recently resulting in prescription pads being stolen. The consequences could lead to serious fraud, whereby prescription drugs are obtained by deception. It is important that everyone who works in the PCT is aware of the risk fraud poses and the damage it can do to resources. Most car crime can be prevented, even a carrier bag can attract attention to an opportunist thief and it is vital that nothing is left on view inside vehicles and that wherever possible, work equipment is removed from parked vehicles. Staff are reminded to be extra vigilant. By working together we can outsmart the criminals. For additional advice and guidance please contact Martin Brandon, Assistant Director HR (Health and Safety) and Area Security Management Specialist at the Health & Safety Department, House 18/19 Keresforth Close on 01226 435607 or extension 5607.

Security Awareness Month Activities November was Security Awareness Month and the PCT celebrated the event with displays and advice sessions at the PCT’s three dining rooms. “It was great to have the support from local police representatives,” said Jodie Dvelys, Inputting Admin Clerk from the Health and Safety Team. “They were able to talk to staff about their concerns and offer good security advice for keeping people’s own belongings and PCT property safe.” The team were handing out personal attack alarms, and collecting comments and concerns from staff. Police Officer Jane Rees added: “It’s all about ensuring that security is at the forefront of our minds as we go about our daily business.” Anyone with additional comments on the issue of security should contact the Health and Safety Team on ext 5605. Pictured at the Keresforth event: L-R Neil Makinson, PCSO; Jodie Dvelys from the PCT’s H&S Team and Jane Rees, Police Officer were on hand to offer advice and help during national security awareness month to PCT staff. 5


Time for the Big Quit Barnsley’s local Stop Smoking Service recently stepped up the bid to urge people to join The Big Quit Club and quit smoking for good. The Big Quit teams went out and about across Barnsley encouraging people to join the Big Quit Club and give up smoking. Recent research from the NHS Smokefree campaign revealed that around two thirds of smokers have considered quitting and are influenced by a range of different factors: • • • • •

63 per cent said they want to save money 62 per cent were worried about long term health 38 per cent looked forward to their clothes and hair smelling less 31 per cent were encouraged to quit by friends or family 30 per cent said the new laws have made smoking less convenient.

The local stop smoking service across Barnsley offers face to face advice and support at the Quit shop on May Day Green. Advice and support is also available from your GP and local pharmacy. Rachel Foster, Stop Smoking Service Manager added: “People can often make a few attempts to go smokefree but taking the first step is what’s important and getting the right help to do so. You are up to four times more likely to succeed in quitting with Nicotine Replacement Therapy and the support of your local NHS Stop Smoking Service than you are by willpower alone. Through The Big Quit we want to encourage people to quit smoking for good with the support of the NHS.” Would-be quitters should visit The Big Quit website www.bigquit.co.uk where they will find top tips on how to quit, information on the local NHS Stop Smoking Services in their area, a downloadable smokefree wallchart, and a message wall to swap quitting tips with other Big Quitters. Where can people go for help? • • •

The NHS Smoking Helpline (0800 169 0 169) provides expert, free, and friendly advice to smokers and those close to them. Advisors go through the range of options available from the NHS and can also refer callers to a local NHS Stop Smoking Service. Barnsley NHS Stop Smoking Service offers ongoing free face-to-face support and advice. Government research shows that smokers are up to four times more likely to give up successfully if they use their local NHS Stop Smoking Service together with NRT than they are if they use willpower alone. Smokers who want to quit can find details of their local NHS Stop Smoking Service and information on all the other support available by visiting www.gosmokefree.co.uk, texting ‘GIVE UP’ and their full postcode to 88088 or asking their local GP practice, pharmacy or hospital. Barnsley service contact is 01226 288540.

Did you know? • • • • • • • • •

Nearly one million adults in the region smoke, with more people smoking in the region than the national average. Tobacco is the region's number one killer. Just under 10,000 people in the region die every year of smoking related causes. Someone in our region dies as a result of smoking every hour, every day of the year. Around half of those who smoke will die from a smoking-related cause. People who continue to smoke lose on average 16 years of life compared with non-smokers - and are more likely to have reduced quality of life towards the end, due to debilitating health problems. Health damage starts to kick in from mid-30s. Smoking causes a huge range of fatal and non-fatal conditions including nearly 80% of lung cancer deaths, 80% of deaths from bronchitis and emphysema and around 40% of all deaths from heart disease in men under 65. Smoking is a major cause of health inequalities. Nationally 24% of the population are smokers (25% in Yorkshire and the Humber) but this rises to over 30% for people in routine and manual occupations. Around 70% of all current smokers want to quit smoking. Over 80% of smokers start as teenagers Over 450 children in the UK start smoking every day 6


Clinical Supervision Course now available for supervisees Report from the BABCP National Conference Barnsley PCT recently made an impact at the British Association of Behavioural and Cognitive Psychotherapy (BABCP) National Conference. Thank you to Linda Matthews, Consultant Psychotherapist who sent in the following report from the event.

Due to staff demand, a new course will be available from January onwards for all clinical and non-clinical staff which looks into the role of clinical supervision. Those who enrol on the course will also have access to the PCT’s database of Clinical Supervisors, which aims to match up skills and interest areas of the two parties. Following the one off access session, which explains what to expect from Clinical Supervision, Clinical Supervisees can access their Clinical Supervisor for professional support for one hour every six weeks. The course dates are as follows: 16 January, 3 March, 30 June, 29 September. Who can access this? Anyone working with patients and clients can access this training and support package.

Staff from Barnsley PCT Psychological Health Care attended and presented at the above conference held in Brighton earlier this year

What are the benefits? Amongst many benefits, the key areas include: links with KSF, Clinical Governance and best practice, improving quality, and supporting the workforce whilst maintaining professional and top quality standards.

Professor Nigel Beail gave an invited key note address on Psychotherapeutic Interventions for People with Intellectual and Developmental Disabilities: Developments in Research and Practice. Nigel talked about the increasing availability of cognitive behavioural and psychodynamic psychotherapies for this group. He reviewed the evidence base and highlighted the importance of this for the development of services. Barnsley has been a major contributor to this evidence base through the research outputs of Nigel and Dr David Newman in collaboration with Dr Stephen Kellett.

What would I do with my sessions? Supervision offers the chance to reflect on practice, identify action plans, develop skills and ask questions.

Nigel also presented a paper on the relevance of cognitive variables in CBT for offenders who have intellectual disabilities in the “Where’s the C in CBT for people with intellectual disabilities” symposium. Another part of the conference was organised by Dr Stephen Kellett and Dr Jim White (Glasgow PCT NHS Trust) who ran an all day seminar concerning service innovations in Primary Care. I was delighted to be asked to chair the first half of the day. Eight speakers were invited from around the country to describe various projects concerning new ways of working, clinical outcomes, stepped care and group psycho educational CBT. Both events at the conference were exceptionally well attended and well received by clinicians from all over Europe, America and the UK. Once again Barnsley PCT is at the forefront of innovative practice in all areas of mental health. Linda Matthews Consultant Psychotherapist Barnsley PCT

Who’s running it? Linda Palmer, Staff Development Officer, and Gina Senior, Training and Development Officer are there to oversee the initial training session and help make suitable supervisor/ supervisee matches whilst maintaining and developing the database of supervision. Further reading The PCT has a policy on Professional Support (available on Connect) which further outlines the roles and responsibilities of staff in relation to clinical supervision. Count me in! If you think you could benefit from this training course and subsequent support sessions, contact Gina Senior or Linda Palmer in the Training team on ext 4150 and remember to fill in the new study leave form with your manager’s consent when you apply!

Justeens design-a-poster campaign Congratulations to Victoria Agnew for winning the Justeens design poster competition. Local painting and decorating student Victoria, 19 was presented with her prize by Clinical Director Barbara M Wunna after being judged to have designed the best poster by the Barnsley Youth Council. The poster will be used to promote the Justeens service in schools, health centres and clinics around the region. Just Teens is a new initiative set up by the PCT which helps to provide a safe place for teenagers within the community to meet up, spend time together and seek advice on sexual health, contraception and youth worker advice. Pictured (L-R) Barbara M Wunna, Clinical Director Barnsley PCT, Jill Cooper Specialist Nurse, / Counsellor and Victoria Agnew, Poster competition winner 7


PCT Review of Patient and Public Involvement and Patient Experience The PPI team would like to thank everyone for their support in contributing to the PCT’s PPI Baseline Assessment through the completion of a detailed questionnaire.

• • • •

The aim was to assess the extent to which patients and the public were involved in the work of the PCT and how patient experience was being used to improve local services. Thus allowing for recommendations and an action plan to be developed to manage any gaps, and likewise to enable business units to do the same within their own respective areas. In future it will also provide a basis upon which the PCT can measure the impact of the overall PPI agenda and its impact locally in light of new national guidance, and also provide evidence to demonstrate compliance with the Healthcare Commission ‘Standards for Better Health’.

In response to the above we aim to raise awareness of the PPI Team throughout the organisation and promote the local tools and guidance we have in place to support staff in people involvement. We have also updated the PPI Staff Toolkit and this is due to be launched shortly, so keep a look out. For those of you who asked for further support and assistance we will be contacting you in the near future to see how we can assist you, and what your particular needs are.

Results concluded that: • • •

77% of you were aware that the PCT had local guidance to assist staff in producing patient and public information 56% of you were aware that the PCT had a PPI Staff Toolkit 56% of you asked for support and assistance in being more effective in patient and public involvement Some of the changes reported as a result of people involvement include training for staff around privacy and dignity, input into new builds and projects, activities provided by services, meal preferences, improved chaplaincy services and better patient and public information

A wide range of methods and approaches are being used throughout the PCT to involve and engage with patients and the public. For example suggestion boxes, patient surveys, representatives on groups and interview panels, patient forums and various stakeholder events Many services have informal and/or formal PPI arrangements in place 84% of you were aware that the PCT had a PPI lead

In the meantime if you require any advice or have any queries regarding PPI then please do not hesitate to contact either Sharon Copeland on (01226) 433748, extension 3748 or Laura Ingham on (01226) 433760, extension 3760.

We would like to hear from you Just drop us a quick email to either sharon.copeland@barnsleypct.nhs. uk or laura.ingham@barnsleypct.nhs.uk or call us on (01226) 433748 to let us know what you plan or are doing to involve and consult patients in the planning and delivery of your services, and how you are using patient feedback such as patient surveys, suggestion boxes, questionnaires etc to improve your service ensuring its what people want.

Public Involvement and Patient Experience in the Spotlight

You don’t have to provide us with loads of detail just take a few minutes to forward us a brief paragraph on what you’re up to and keep us upto-date. We are aware that a lot of excellent work is being undertaken throughout the PCT to make services more patient-focused so come on tell us about it so that we can share good practice and learn from each other what’s worked well and what hasn’t. The PPI Team are waiting to hear from you.

Free To Go – Travel Advice and Skills Project Adults with Learning Disability who access the Day Opportunities Service at the Barnsley North Locality Unit in Athersley are developing their knowledge and skills to use mainstream travel services through their involvement in an innovative pilot project called ‘Free to Go’ – Travel Advice and Training Programme The aims of this project are to identify and remove barriers to independent travel for adults with a learning disability as well as to provide support to non independent travellers to increase their knowledge of public transport, journey planning, travel safety, increase confidence and promote personal wellbeing. Project participants are anticipating they are going to increase their fitness levels too! This project is enthusiastically supported by the service users at the Unit and is the result of partnership working between the Day Opportunities Service (Adult Social Services Directorate), Adult and Family Learning and South Yorkshire Passenger Executive. Funding for the first year of this project has been provided through a grant from the Learning Disability Development Fund. If anyone would like any further information on the project this can be obtained by contacting the project at Barnsley North Locality Unit, tel:01226 733054 or Carol Hughes on 01226 787921. 8


Access to Drug misuse service in Barnsley has never been better Healthy Breathing Campaign Barnsley PCT has commissioned Dr Foster Intelligence to design and implement social marketing campaigns around Chronic Obstructive Pulmonary Disease (COPD) and A&E. The decision to undertake these campaigns was determined by work undertaken within the commissioning directorate that highlighted the two main areas of concern which were: • •

The increasing number of minor attendances at A&E The increasing numbers of revolving door emergency admissions of COPD patients.

The aims of these campaigns are to: • Compile robust market research information to identify which target audiences are most appropriate for the campaign. • Understand the attitudes and behaviour of this target audience. • Design and implement a social marketing campaign focused on COPD that encourages the target audience to prevent the development of COPD and/or take more proactive steps to self manage COPD. • Develop and implement a social marketing campaign that encourage the target audience to identify and access services that could most effectively meet their needs rather than attend A&E with a minor complaint. It is intended that Dr Foster will within both areas of COPD & A&E: • Use data via surveys incorporating questionnaires and using postcode and demographic data. • Undertake a programme of consultation among key service stakeholders and the target population. • Undertake four focus groups • Implement a targeted campaign • Provide the PCT with an ongoing progress report, key findings and an outcomes evaluation. If you require further information on any of the details above then please contact Karen Chaplin on Karen.chaplin@ barnsleypct.nhs.uk or ext 3765 or Gillian Sealey on gill.sealey@barnsleypct.nhs.uk or ext 3693.

Barnsley people in need of help to combat drug addiction can now sign up for a free communitybased drug treatment programme which starts immediately, thanks to a successful service redesign which has seen waiting lists plummet to an all-time low. Pictured: (l-r) A welcoming Jade Fraser and Justine Glover, Administration Assistants at Substance Misuse Services, Burleigh Court. Jade and Justine are the first point of contact for service users starting their treatment. “Treatment can begin in as little as two weeks of initial assessment, which is delivered with an excellent package of care and support tailored to meet each individual’s needs,” explained Dr Fleur Ashby, Consultant in Addiction. Traditionally, people believed the only treatment for drug addiction was to go on a detox programme, however, another option recommended for the individual once they have acknowledged their addiction is to use a substitute medication which is a safer prescribed equivalent and alternative to street drugs. In addition to the substitute medication, the substance misuse services are able to provide additional support to service users, helping with education, housing, counselling, employment and also access to peer support groups. Currently, there are two community bases, at Burleigh Court in Barnsley Centre and at Stairfoot Clinic. “Typically, a patient’s journey needs to start with a positive motivation and willingness to change their lifestyle. This could involve difficult decisions, such as leaving a circle of friends or moving from an area where the drugs dependency has evolved.” Said Dr Ashby, “All we ask of people when they choose to access our services, is that they are ready for a change in their lives and can see this decision as being a positive move for getting their lives back on track.” Anyone can walk in off the street, no referrals are necessary, they can make an appointment and following this, the patient will be assessed and expected to attend a preparation session where they will be given information on the programme. The patient chooses how long they wish to stay on the programme, or if they wish to go on to an eventual complete detox. One service user commented: “You were there for me at the right time in my life and now I’m living again,” another said: “thank you for helping me to get my life back on track…” Barnsley PCT works in partnership with Barnsley Alcohol and Drug Advisory Service (BADAS) who provide street access to service users. It is not necessary to see your doctor before accessing the service. Anyone wishing to find out more about accessing this service can contact the Barnsley Alcohol and Drug Advisory Service for information or to book their initial assessment on 01226 779066 or visit http://www.badas.org.uk/

9


Queen’s Nursing Award for one of our Health Visitors

Health Visitors help celebrate success of course New mums in Hoyland and Jump are celebrating a year after they first met to begin an eight week course hosted by Surestart and organised by PCT Health Visitors Karen Clayton and Janet Shaw. The course was such a success, the mums agreed to continue meeting on a weekly session to help support each other and continue their network beyond the ‘new mums group’ originally set up by Janet and Karen and Sharon Frankland who has now left the PCT.

Health Visitor Cathrine Ward is one of only six community nurses in the UK to have been awarded a Queen’s Nursing Award this time round from the Queens Nursing Institute, a charity organisation who aim to ‘put community nursing at the forefront of patient care’.

“The New Mums Group works through a collaborative approach from Surestart and Health Visitors, with support from Health Promotion and Health Education who provide a half hour session each week on useful topics for new mums,” explained Karen.

The award, which was re-established as a national initiative last year recognises the ‘over and above’ attitude Cathrine applies to her work and also entitles her to become part of the Queen’s Nursing Network, which provides professional support and information and encourages community nurses to join together and develop their professional skills and maintain high standards within their own practice.

“It’s designed to help our new mums adapt to motherhood,” continued Janet. “Some of the topics we’ve covered during the eight week course include common baby childhood illness, weaning, baby massage, education and bookstart, play and stimulation.”

You may remember Cathrine from a previous issue of PCT News where we highlighted the work of the Mapplewell Mums’ Comfort Club. It was this work which has helped her to achieve this mark of distinction within community nursing. An account of the initiative, two customer references, two peer accounts and a manager endorsement secured the Queen’s Nursing Award for Cathrine who has been invited to an awards ceremony in June next year to receive her official badge and certificate.

In addition to the obvious benefits of the session on health education and information sharing, the new mums have common ground and the chance to build a support network, make new friends and share experiences when they enter this new and different phase of their lives. “They didn’t want it to end so they decided to keep meeting each week so they were not isolated,” ended Karen. One of the mums, Joanne Lang from Worsborough commented: “We love to come to the centre every Wednesday, Daisy loves to play with their toys and you can pick up some great ideas and advice. We also meet outside of the group to go shopping and sometimes go out for meals together. It has made such a difference and helps you not feel so isolated.”

Cathrine said: “I was so excited to hear I’d won this award, both on a personal level and also on behalf of all the mums I’ve worked with over the years.

New mum Sarah Ingall from Pilley said: “It’s good to be with people who are going through a similar experience as you. I’ve made lots of new friends who have babies at the same age. It gets you out of the house and Agatha enjoys playing with all her friends in the open space here.”

“My application focused on the importance of helping people with post natal depression, an area which desperately needs a higher profile in women’s health. I want to encourage other areas in the UK to replicate what we’ve achieved in Mapplewell as every new mum deserves to access this kind of service and receive the same level of support we’ve been able to provide.

The work of Surestart and the Health Visitors now continues with a new group of new mums who have just started to meet. We’ll let you know if it takes off like the first group has!

“I’d really like to thank my managers, colleagues and the service users I’ve worked with for helping me to achieve this award. I honestly couldn’t have done it without them!”

Pictured: new mums with their babies one year later and l-r Neil Spencer, Hoyland and Jump Surestart Programme Manager; Maggie bell, Surestart Family Support and Centre lead; Janet Shaw and Karen Clayton Health Visitors.

Look out for more news from the Mapplewell Mums comfort club soon as the fourth wave of mums (and children) graduate the course and explore the benefits of becoming community parents, we’ve a big splash planned for this in the New Year. 10


So what do you want this Christmas? Many of us will be expecting to enjoy a few days break at Christmas, and hope to see a bit of joy and goodwill spread around. Of course this isn’t the case for everyone, including many of our patients and some of our colleagues. It isn’t a happy thought, but colleagues who have been working in the resource centres will be facing significant changes in the New Year, and at time of writing it isn’t certain that everyone will avoid redundancy. But Staff Side has done what it can to help, including getting the PCT to agree to hold all appropriate vacancies for those people at risk, as well as being available for redeployment interviews and advice. It might be that as they read this everyone knows where they will be redeployed but in any case we send them and colleagues employed by BMBC our best wishes this Christmas. It seems to have been a very different year than 2006, as the PCT hasn’t had the NHS deficits looming quite so large. But the coming year has its own challenges. The PCT still has to think about what it will need to look like to meet the challenges of changing services and commissioning arrangements in the NHS. Staff Side are already involved in some of the early work, but there will need to be lots of consultation to find out what you think your services should be doing. We will work with management in the consultation, but will also be actively seeking your views. This can be through invitations to team meeting, drop ins, questionnaires on our web page on Connect – if you have other ideas let us know, either by email staffside@barnsleypct.nhs.uk, or phone 43+ext 3246 or by contacting your own union, (lead contacts are listed below.) In the midst of all these changes it might be that you want to get more involved. You can do that by becoming a union representative. However, if you think that you want to be involved, but not necessarily in employment or H&S issues you might want to think about becoming a staff side Learning Rep. If you are interested in training, or are in or are thinking about a supervisory or managerial role in the future and you are in one of the Trade Unions recognised by the PCT then your development can be massively assisted by being a Learning Rep. You would not only be trained by your own union in work’s time, but you would develop many skills that would help to prepare you for a more senior role and help you achieve your KSF outline. Next year not only is there going to be a major re-launch of KSF nationally but the PCT is also signing up to the National Skills Pledge, which is a voluntary commitment to develop staff in basic skills and to NVQs to level 2, so you would be involved right in the heart of things. If you are interested then contact your union, or any member of staff side, or the Training Department, who are keen to have your support. Wishing you all an enjoyable Christmas. Barnsley PCT Staff Side Amicus (Unite) BMA CSP SCP-Chiropodists

Syd Hemingway Gill Kirk Jo Bleasdale Robin Banerjee

bleep 338 tel 433520 tel 432623 tel 433173

S&LT (Unite) CPHVA(Unite) RCN Unison

Sue Morley Sue Taylor Paul Smith Frances Gash

tel 433119 tel 320473 tel 434091 tel 07948610847

Conflict Resolution Refresher Training This refresher training is aimed at consolidating and enhancing prior learning and experiences of conflict resolution. The training will provide a mixture of new and revised material and aims to give delegates the opportunity to explore additional knowledge and skills that could assist them during a conflict situation.

Who should attend the training? Refresher training should be offered to all frontline staff as a minimum by the end of the third year following their initial attendance on a conflict resolution National Syllabus training course, and thereafter on a three-yearly cycle.

Course objectives At the end of the training, course participants will: • Have examined their current level of knowledge regarding conflict resolution • Have re-visited impact factors and warning and danger signs • Have explored the tools available to them that can assist in the resolution of a conflict • Have experienced the impact of physical stance and positioning on their personal safety during an incident • Be able to recognise and understand the stages of a conflict as it may occur

Dates: 14th December 2007 and 17th January 2008 Times: Either - 09.30 – 13.00 or 13.30 – 17.00 Venue: Pegasus Suite, Training Department, Kendray Hospital All delegates must previously have attended the National Syllabus course prior to attending the Conflict Resolution Refresher Training course.

11


Thanks from Terry We did an article in the November issue of PCT news about one of the groundsmen, Terry Wright and his retirement and since then he’s called in to pass on his thanks to everyone who donated money and attended his leaving do at the Full House Pub, Monk Bretton. He’s bought a nice garden bench which he says he’ll get a lot of enjoyment from. Terry plans to do lots of gardening and walking in his retirement. Happy retirement!

Thanks for Shoebox Presents Many thanks to everyone at New Street Health Centre who joined in the fun of filling a shoebox to send to children in Eastern Europe – Kosovo, Hungary, Ukraine and also Liberia Belarus, Swaziland and other places.  So far this year we have filled over 30 boxes that combined with the Community at St Thomas’s Church Gawber will be over 100.   Our collection point this year is Barnsley Football Club.  Thank you all again. Julia Carnevale (Speech Therapy Dept, New St. Clinic)

As part of their annual charity donations, Wombwell ladies Darts Team decided this year to donate a sum of money to Ward 9 female Crisis Care ward, as a thank you for the care and support given to one of their members.

Darts donation due thanks Good bye & Good Luck!

They purchased a 37” flat screen TV, TV Unit and a Playstation 2 for clients’ use. A cheque for the sum of £750 was presented as value of goods purchased Representing ward 9 at the presentation evening was Lynda Holden, Ward Manager and Malcolm Ball, Nursing assistant

Claire Oliver retired on the 30th November following 17 years service in the PCT. Claire worked at Hillder House and in the last few years has worked in the medical staffing department in HR. The dept would like to say thank you for all your hard work and enjoy your retirement.

We love it! This magazine thrives on the contributions and great ideas from many PCT staff, in fact, we couldn’t do it without you! Thanks to this month’s contributors: Martin Brandon Helen Claughton Sharon Copeland Rose Goldsmith Janet Hirst Lynda Holden Alan Iredale Jeremy Robbins Marie Shelley Philippa Slevin Martine Standish Kirsty Waknell

2007 Cardiac Rehab Golf Competition Following last year’s successful cardiac rehab golf day the cardiac rehab team organised a second event played at Sandhill Golf Club, which was a full handicap Stableford competition. There were two competitions running at the same time divided in to clients who’d had a previous cardiac event, who played for the Harold Fearn Trophy and others who had not had any cardiac event and they played for the Burroughs Shield. There was the Hinchelwood Cup presented to the competitor who scored the lowest points in any of the competitions. On the day there were 16 competitors and everyone had a very enjoyable time despite windy conditions and it was decided to play annually for the three trophies John Jones won the Harold Fearn Trophy and Ian Browne was runner up. Peter Scott won the Burroughs Shield and Mark Tilson was presented with the Hinchelwood cup. Mrs Joyce Fearn, Harold’s widow, presented the trophies, which were donated by rehab clients. Harold Fearn was the founder member and chairman of the Barnsley Coronary Club from 1979 to 2006 just before he died. The Coronary Club under the chairmanship of Harold over the years has raised thousands of pounds to benefit cardiac patients of Barnsley.

Congratulations… to Andrew Stones on Achieving a 2:1 Masters Degree in Research Methodology in the Social Sciences. Andrew is currently employed as Advanced Practitioner for Memory Services and graduated last month. Well done Andrew! From all your friends and colleagues in the memory service 12

Due to holidays and the print production schedule there will be no PCT News in January. Please send in your contributions for the next issue (February) to Katy.Jarvis@ barnsleypct. nhs.uk or by post to PCT News Office, HR Department, Kendray Hospital. Alternatively, you can contact Katy on ext 4298. Thank you! www.rabbitdesign.co.uk

PCT News Issue 34: December/January 2007  

http://www.barnsley.nhs.uk/pct-news/34-DecJan-2007.pdf

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