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City & Hackney Carers Centre JOB DESCRIPTION Carers Assessment Officer Salary: Hours of work: Holidays: Contract: Pension: Reports to: Based at:

NJC Scale 3 spinal point 17, £20,129 (pro rata) 7 hours per week 5 weeks pro rata Temporary contract until March 2014 The organisation will make a 5% contribution to a pension plan after completion of probationary period Chief Executive City & Hackney Carers Centre 96 - 102 Springfield House 5 Tyssen Street Hackney E8 2LZ

Job Summary Working to identify new carers and carrying out Carers Assessments for carers, new and existing, wishing to access services. Equal Opportunities City & Hackney Carers Centre recognises that the needs of carers are paramount within the services that it offers. The Centre is committed to a policy of equal access to employment and provision of its services regardless of race, religious or political beliefs, ethnic or national origin, culture, gender, sexuality, age or disability. Working relationships Internal: The postholder reports to the Director with whom s/he liases on a regular basis. The postholder also works closely with all other staff members and volunteers. External: The postholder will work closely with staff from the London Borough of Hackney, as well as a wide range of other organisations and individuals. Objectives of the post  

To Carry out Carers Assessments and identify new carers Monitoring and evaluation of work undertaken

MAIN DUTIES Carrying out Carers Assessments and identifying new carers To receive all new referrals of carers of adults and make contact with them to offer a Carers Assessment:  for those carers who wish to access Carers Centre services  for those who have not had a Carers Assessment within the previous 12 months


Offer and conduct Carers Assessments to carers already known to the Carers Centre  where carers wish to access new/additional services due to a change in needs in relation to their caring role To inform carers of the benefits of a Carers Assessment, ensuring the information is given in an accessible form to people with sensory impairments or language difficulties To carry out Carers Assessments either in the Carers Centre or, if necessary, in the client’s home To work closely with relevant personnel in Hackney Council, in particular with the Carers Strategy Service, and other statutory organisations, to raise awareness of carers right to an assessment and to identify new and ‘hidden’ carers. To maintain and work through the Carers Centre database to identify the number of new, established and former carers and to ensure information is up to date with regards to Carers Assessments. Monitoring and evaluation of work undertaken  

Monitor and evaluate all work relating to Carers Assessments and identification of new carers. Ensure all quarterly and annual targets are met and monitoring is sent over to London Borough of Hackney in an accurate and timely manner.

Training To undertake training in relation to Carers Assessments as provided by London Borough of Hackney and any other training as required. Administration  

Produce documents on the computer Work to the Carers Centre administrative procedures

Work in accordance to City & Hackney Carers Centre Staff Handbook Policies and Procedures:      

Adhere to the Centre’s Equal Opportunities policy in all working practice Maintain confidentiality Act at all times in a professional way Take an active part in supervision and appraisal; and take part in training and other opportunities for self-development as agreed with the Director of Services Attend team meetings and participate as an active member of the team Perform any other tasks as reasonably requested by the Director of Services

M-drive / carers assessments / carers assessments JD. 31.03.2011

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PERSON SPECIFICATION Educational Qualifications Educated to degree level or A level (or equivalent) preferred or proven relevant experience Essential experience, skills and knowledge Knowledge of carers issues, carers rights and entitlements An understanding of legislation and policy in relation to carers Knowledge of the health and social care issues relating to people living in a diverse community Ability to draw information from clients to obtain the best possible assessment of their needs Ability to communicate effectively, both verbally and in writing. An understanding of the voluntary, statutory and private sectors and how they work Computer skills including spreadsheets, word processing, databases, e-mail and internet usage An understanding of and commitment to the principles of confidentiality The ability to learn quickly, and to process and present relevant information in a range of ways The ability to manage and prioritise own workload and meet agreed deadlines and targets Ability to work as part of a team Other essential attributes The ability to work flexibly and in a responsive manner Ability to actively support and promote Equal Opportunities Desirable skills, experience and knowledge Experience of working in a multi cultural environment Previous experience of working in a social care setting A second language or signing skills

M-drive / carers assessments / carers assessments JD. 31.03.2011

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Jd carers assessment officer one day oct 2013  
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