Realtor Magazine October November 2019

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OCTOBER / NOVEMBER 2019

REALT OR S

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GROW IN G

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S T RO N G E R

C O M M U N IT Y

John 3:16

2018

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2019 OFFICERS

President Athena Collup Miramar International, Mill Rock President-Elect Ronda Newport Watson Realty, ERA Vice President Scott Knoeb Frontier Real Estate Services, Inc. Secretary/Treasurer Wayland Louie RE/MAX Golden Empire Immediate Past President Derek Sprague Mossy Oak Properties Chief Executive Officer Linda Jay, RCE

2019 Directors

Anna Albiar Coldwell Banker Preferred, RLT William Chicas Watson Realty ERA Michele Cooper Karpe Real Estate Center Martha Johnson Keller Williams Realty Bill Mell Miramar International Kym Plivelich Marcom Real Estate Glenn Porter RE/MAX Golden Empire Brian Tuttle Coldwell Banker Preferred, RLT

ON THE COVER

2019 was a big year full of activities for our members! We offered many training classes and various events for everyone.

CONTENTS

Bakersfield REALTOR® Magazine

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2020 PRESIDENT, RONDA NEWPORT Members challenged in 2020.

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KIM HUCKABY GIVES TRIBUTE TO LINDA JAY Model of excellence leads the way for incoming CEO.

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C.A.R. 2020 PRESIDENT, JEANNE RADSICK Solutions sought to keep the American dream alive.

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CONSEQUENCES OF AB 1492 WILL BE FELT FOR YEARS TO COME Bill does not solve the root cause of higher rent.

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NEW BRAND FOR BAKERSFIELD AND KERN COUNTY Coalition of community members come together to develop a new brand.

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$4 MILLION SETTLEMENT WITH RENOVATE AMERICA Settlement will assist homeowners.

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TWO REALTORS® TAKE PART IN KERN LEADERS ACADEMY TRAINING PROGRAM Only eight community leaders chosen for training program.

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ADVENTIST HEALTH BAKERSFIELD IN THE BUSINESS OF HOPE Sharlet Briggs reveals hospitals reflection of our community.

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YPN JUMP STARTS PLANNING FOR 2020 Led by Ryan Dobbs, 2020 YPN is shaping up to be a huge success with unique mix of social and educational events.

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MLS TOUCH This app is a member benefit that will keep you connected to the MLS while out of the office.

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MEMBER BENEFIT – LEGAL ADVICE GIVEN BY C.A.R. ATTORNEYS Joe Newton, Ombudsman, encourages members to call the legal hotline.

Executive Editor - Linda Jay, CEO, RCE Managing Editor - Carol Duran Contributing Articles Editor - Tiffany Waldowski Statistics - Jamey Lyster Graphic Designer - Carol Duran Bakersfield Association of REALTORS® 2300 Bahamas Drive, Bakersfield, CA 93309 P. 661-635-2300 F. 661-635-2317 www.bakersfieldrealtor.com facebook.com/bakersfieldrealtors twitter.com/bakorealtors Copyright 2019 Bakersfield Association of REALTORS®

HONORED TO SERVE AS PRESIDENT LETTER FROM THE PRESIDENT

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nspiration to prepare my articles for our magazine can take some time, especially when focused on the activities of the C.A.R. REimage Expo and fall governance meetings in Los Angeles. Truthfully… I have put off writing, waiting for my muse to show up (lol). We just returned from our meetings and as typically happens, there is so much to report! During our meetings, I was given the privilege of serving on a panel with three other 2019 Association Presidents for the purpose of sharing with incoming 2020 Presidents what to expect during their year and to share reflections on my year. Coincidentally, exactly what this article is supposed to be about.

In August of 2018, Kim Schaefer (Huckaby) and I headed to NAR’s Leadership Summit in Chicago where incoming Association Presidents from all over the country gather for instruction and training in preparation for their coming year. This is NAR’s opportunity to impart their wisdom and insights to ensure each President is made aware of their responsibilities and required duties of compliance and leadership. I was amazed at the high level at which Bakersfield operates compared to other Associations.

Thinking back to the Leadership Summit in 2018 makes me realize just how quickly the year has flown by. It seems like just yesterday that Kim sat across from me at lunch in Chicago brainstorming on what my theme would be for the coming year. Kim asked me, “what direction do you want the Association to go?”

The Executive Team had been driving hard to complete Derek’s ambitious agenda, which

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included completing the Strategic Plan for both the GEMLS and Bakersfield Association of REALTORS® Charitable Foundation (BARCF), and crafting a compelling message to communicate the Foundation’s vision, purpose, and values. I had been in classes that day learning what an Association President needed to make sure was in place at the local level. I had confirmed my thoughts that our Association was in full compliance with C.A.R.’s and NAR’s core standards and regulations. Our Leadership Academy was leading the way on a national level, growing new leaders. All the critical issues were sorted, and we were moving along. Kim also asked me “what do you want?” My reply, “I want the members to participate and succeed. I want our leaders, including chairs, vice chairs, and Directors, to be prepared for their meetings and adhere to the Strategic Plan. I just want everyone to lean in, push thru, and to Be More!”

This year I have watched Committee Chairs and Vice Chairs step up and develop their skills; Board members show up prepared, have good discussions and exercise critical thinking; Executive Team members tackle the hard jobs to serve the members while adding new skills to their tool box to be ready to lead at higher levels. I am very proud to say the 2019 Leadership Team has taken to heart the “Be More” idea, just as I knew they would.

So… one of the final questions asked of our C.A.R. panel members was, “what was the hardest thing you were faced with this year?” I shared with them that our excellent Association Executive, Linda Jay, was preparing to retire

at the end of the year and I needed to ensure the transition is smooth and the members and leadership are confident in the executed succession plan. I’m so grateful that Linda’s plan was thoughtful and sound, always mindful of the health of the Association. I shared that the Executive Team had adopted a practice of holding a monthly meeting to touch base on the activities of our strategic committees and to work together to find solutions to any issues that have crept up that could impede the progress of our Strategic Plan. I recommended the practice of taking time to meet with their Executive Team and AE in an effort to smooth the yearly Presidential transition and to allow the wisdom of that brain trust to provide thoughtful and strategic long-term guidance for the benefit of our Association and its members. I reminded them that the members elected them and wanted them to succeed.

Ronda Newport, our 2020 President, was in the audience and I’m confident her transition will be smooth. Bakersfield’s new Association Executive Kim Huckaby (Schaefer) and Ronda will usher in the next generation of the Bakersfield Association of REALTORS®, and I am excited to provide my support and encouragement serving as Immediate Past President.

It has been such an honor to serve as your President for 2019. I have enjoyed the warmth of your approval and friendship this year. Thank you for allowing me to lead the Association. I have new tools in my toolbox, new skills for my future, and because you have given me this opportunity, I have been inspired to “Be More.”

CEO REFLECTIONS O

LETTER FROM THE CEO

ver the past 14 years, I have had the privilege of serving alongside many of our members,

leadership team, and staff, in service to our community and industry; individuals whom I have admired, respected, and grown to love. We have laughed together, cried together, shared our hopes and dreams; and even when we happened to be on different sides of an issue or mistakes were made, we always treated each other with respect and grace. For that, I am truly grateful!

Whether you have been a member of the Bakersfield Association of REALTORS® for many years or you are new to our family, the simple fact that you are a member here today tells me a great deal about who you are. . .you are someone who cares deeply about people and you are a person of influence… a Leader.

One of my favorite authors, John Maxwell, reminds us that “leadership is influence, nothing more, nothing less.” It’s not about title or position. We are all people of influence.

Just look around you… who is following you?

What is your example teaching them? What are the intended or unintended effects of your influence on them? Is it positive; constructive, encouraging, and supportive? Or is it negative; adversarial, undesirable and destructive?

Whether positive or negative, your influence

Leadership is influence, nothing more, nothing less.”

— John Maxwell can and will have a significant and far-reaching impact.

As a young mother of four children, my children were the focus of my influence, and I was mindful that I was always under their watchful eye. Whether I was having a great day or a challenging day, how I responded to that day would most assuredly have an impact on them. What was my example teaching them? When I resumed my professional career, whether managing a real estate office or serving in public office, it was clear my words and actions were being weighed. . .all day. . .everyday! In each of these scenarios, the example I was setting was a responsibility I took very seriously. I was careful and intentional to ensure that my words and actions were respectful and honoring of the positions to which I was entrusted.

Ok… I’m going to get a little political here for a moment. Are we carefully weighing the words and actions of the leaders on today’s political stage?

They have been elevated to positions of leadership

and they are people of tremendous influence.

Unfortunately, that influence is becoming more and more negative, adversarial, and destructive every day. Oh that they would approach their position, their responsibility, with the honor and respect it deserves!

There is a tremendous lack of respect exemplified by, as well as a lack of trust in today’s leaders. And rightfully so! Rebuilding that trust will not be an easy task. It would take genuine commitment and intentionality.

Author Stephen Covey has recognized the following “13 Behaviors of High-Trust Leaders Worldwide”; 1. Talk Straight 2. Demonstrate Respect 3. Create Transparency 4. Right Wrongs 5. Show Loyalty 6. Deliver Results 7. Get Better 8. Confront Reality 9. Clarify Expectation 10. Practice Accountability 11. Listen First 12. Keep Commitments 13. Extend Trust You are a person of influence… will you commit with me today to ensure our words and actions demonstrate our commitment to be a positive influence within our families, our circle of friends, our workplace, and our community?

Together, we can make a difference!

BAKERSFIELD REALTOR® MAGAZINE

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NAR Leadership Summit in Chicago

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Incoming President, Ronda Newport gears up for

RONDA NEWPORT 2020 PRESIDENT, WATSON REALTY ERA

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n August, I had the remarkable opportunity to attend the National Association of REALTORS® (NAR) Leadership Summit in Chicago. In addition to taking in some beautiful architecture and impressive sights, I was able to hear from a host of inspiring leaders who are true achievers of excellence. 2020 President Vince Malta, shared NAR’s priorities for 2020 as well as the challenges and trending industry issues facing today’s REALTOR® Association leadership. Leadership is not something attained by a title you are given. It is a process that takes both commitment and preparation.

I have found that taking advantage of opportunities for professional development, have been very helpful and enriched my own leadership journey in many ways. The entire Summit experience allowed me to return home from Chicago informed, inspired, excited, and focused on pursuing excellence.

By definition, the word excellence is “a talent or quality which is unusually good and

so surpasses ordinary standards”. The quality of “excelling and being the very best at what you do”. Achieving excellence is never easy to do, but it is a quality that people appreciate and strive to master in their personal life and business life. I believe we all should strive to surpass the standard expectations that the industry and public has set for us. We should seek to push through mediocracy and have a hunger for perfection, never yielding to “good enough”.

The journey of pursuing excellence is what I find interesting and what I would like for us all to focus on in our professional career for 2020. I believe that we all; REALTORS®, Lenders, Sales Reps, Inspectors, all of us in the Real Estate industry, can and should set benchmarks for ourselves to be excellent. It’s also important to make sure we don’t take on everything and leave what is left for our families. To be excellent in business, we need to be excellent in our personal life as well.

As leaders, we must take responsibility for our actions, set high expectations, grow in our abilities and up our integrity game. We should

plan for success by pursuing excellence, but don’t fool yourself! If this was easy, everyone would do it. To be excellent you will need to risk failure and not fear it, as failure results in growth. Discomfort is a sign that we are on the right path to success. Excellence is a process that requires your commitment, and I promise you will be happy that you did.

While recently attending a leadership event, I heard the term “Bend the Curve”.

What does that mean? To me, it means don’t be ordinary, take the unbeaten path, and explore the possibilities of greatness. This is what I would like to ask of you. Let us take this path together. Ask yourself, “what is holding me back?” Is there anything you do on a daily basis that prevents you from being excellent? Challenge yourself to make a change, to learn something new every day, and don’t play into fear.

By being excellent, you will future-proof your business and your personal life. I hope you are up for the challenge, and remember that disruption in our lives is not a threat, it’s an invitation.

BAKERSFIELD REALTOR® MAGAZINE

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Linda Jay’s model of excellence leads the way for CEO position come January KIM HUCKABY

contribution by

KIM HUCKABY EXECUTIVE OFFICER

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would be remiss if I did not take this opportunity to say a few words about our CEO Linda Jay, as she prepares to enter her retirement at the end of the year. I’m sure it comes as no surprise that Linda is in the process of making provisions with extreme care and diligence for our Association in order to make sure the Association and its members are positioned in the best possible condition in her absence. Like so many of you, I have had the distinct pleasure of working by Linda’s side over the past several years. I have had the opportunity to watch her in action and to learn immeasurably from her, not only about the real estate industry and organized real estate, but about the rare qualities of true leadership.

The very first word that comes to mind, when I think of Linda, is the word excellence.

She exudes and exemplifies it every single day, all day. It is simply how she lives her life. Her husband, Bruce, recently confirmed what I already knew when he told me, “one of the great things about Linda is that she is the exact same person that you get during the work day, at home, and in every other aspect of her life.”

She’s not one for shortcuts and believes if it is worth doing, it is worth doing right. Linda walks the walk, and has a fierce work ethic. She sets the bar high, reaches it and sets it higher, all the while bringing her team along with her. Her integrity, strength, grit, wisdom, and determination are unparalleled, all of which have been valuable assets that have allowed her to help lead our Association under the most difficult and tumultuous of times. Her leadership has been critical in developing the strategies which have

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One of the great things about Linda is that she is the exact same person that you get during the work day, at home, and in every other aspect of her life.”

— Bruce Jay

helped make the Association’s visions come true.

There is no doubt that Linda has been able to disrupt normal traditions with innovations, and has been pragmatic about the priorities, focus, and the pace of the organization’s innovation.

We would not be where we are today without Linda’s leadership.

Linda’s professional career has been impressive.

In addition to serving as CEO of the Association for the past 14 years, Linda previously had a successful career and business as a REALTOR®.

For 12 years, she served on the Tehachapi City Council as a councilmember and as Mayor of Tehachapi in 2009 and 2010. She has served as a committee member and in leadership roles as Chair and Vice-Chair of committees at all levels of organized real estate. Her remarkable work as an Association Executive and the current state of our Association has been hailed as a model of excellence, not only at the state and national levels, but around the world. She has been sought out to be participate in a host of local committees and special taskforces, such as a small taskforce that selected the current City of Bakersfield Chief of Police. She serves on the Kern Economic Development Board of Directors and is a member of the Downtown Rotary Club.

Her dedicated service here at the Association LINDA JAY CONTINUED ON PAGE 24

Median Cost of a Home reaching over $600,000

Solutions Sought to keep the American Dream Alive contribution by

JEANNE RADSICK CENTURY 21-JORDAN LINK & CO.

“Do you know where your children are?”

Do you remember that classic refrain from a not too distant ad campaign? With a slight alteration, that refrain should now be “Do you know where your children will live?”

That’s the most common theme we will be hearing as our housing crisis becomes more mainstream in the public view. Many of you will be accommodating grown children as they look for meaningful work in their post-education world. Yes, there are jobs, some more fulfilling than others, but do they pay enough to allow these younger adults to live independently and pay for their own housing. I should say pay their own mortgage, but realistically, some of them will not be in the position to buy a home, so let’s include the cost of renting in the thought process. With the state-wide median cost of a home currently reaching over $600,000,

that could be a staggering amount. If you are in Bakersfield, the median cost of a home is now about $244,000. Very affordable in relative terms, but still, are they ready to buy? Do they have the jobs, money, tenacity, and desire to buy?

The point is that we have created a situation in which there is still a NIMBY attitude toward housing that may be different than what we have experienced in the past. We need to understand that not

everyone needs or wants that single family home on a large lot, and we should create opportunities for builders to adjust to the different styles and needs. And this needs to include rental housing.

Your California Association of REALTORS® has been working diligently with our legislators to not restrict housing by putting so many strings on the bills that it ties up developments, or creates those unwelcomed lawsuits. Rather, we have proactively engaged to seek relief from rental restrictions that would disincentivize landlords from owning, and tenants from renting. Additionally, in the new home arena, let’s stop adding some of those special interest items to new construction that raise the costs of new home development.

Let’s look for some solutions to the lack of affordable housing so that our children and their children, will have the opportunity to own a piece of the American Dream.

BAKERSFIELD REALTOR® MAGAZINE

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Consequences of AB 1492 felt for years to come Rent cap is a band-aid that does not solve the root cause of higher rents

When California lawmakers voted in favor of AB 1482, known as the rent cap bill, they failed to consider the consequences it will have on our state’s housing crisis for years to come. AB 1482 cleared the state Senate and Assembly. It is now on the desk of Governor Gavin Newsom, who is expected to sign it.

Our state’s housing affordability and availability crisis deserves a comprehensive approach that prioritizes building more homes for rent and ownership. Unfortunately, Assembly Bill 1482 does neither.

AB 1482 will not incentivize production of rental housing or help more people find an affordable place to live. It discourages new rental housing, which is why the Bakersfield Association of REALTORS® and the California Association of REALTORS® (C.A.R.) strongly opposed it.

AB 1482 creates a very restrictive statewide rent cap and burdensome “just cause” éviction standards. It also negatively impacts small property owners and private property rights. For example, there are no “pass throughs” for repairs (leaky roof, broken HVAC system), so a 5% cap is extremely burdensome for small “mom and pop” owners who cannot offset costs by spreading them across hundreds of corporate units.

There must be a balance between promoting tenant protections and private property ownership. California tenants and property owners deserve nothing less.

Last year, voters rejected a statewide ballot measure that would have dramatically expanded rent control without respecting property rights. California’s renters deserve more affordable housing, but a rent cap this restrictive with no incentives for housing

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production or protections for property owners will take our state backwards.

We see the catastrophic impacts of the housing crisis firsthand every day and understand that the only meaningful, long-term solution is increasing the housing supply. If our state is to continue leading the nation, we must address the housing shortage with policies that will actually lead to more housing. Simply put, this rent cap is a bandaid that does nothing to solve the root cause of higher rents.

All of this comes at a time when headline after headline shows the immediate need for more housing. In recent weeks, we learned that the state has issued just 111,000 permits for new homes this year — that’s 12 percent less than a year before. Even worse, apartment development is down 42 percent from last year. For context, Governor Gavin Newsom has called for building 500,000 units per year to achieve his goal of building the necessary 3.5 million units to end the state’s housing shortage. That means we need to build new units five times faster than the current rate.

Californians deserve substantive and balanced housing policy that puts the

long-term future of our state first. We must continue to fight for sound public policy regarding housing.

The Bakersfield Association of REALTORS® thanks our local state representatives, California Senator Melissa Hurtado, Senator Shannon Grove, Assemblymember Vince Fong, and Assemblymember Rudy Salas for opting not to vote in support of AB 1482. Thank you to each of the members of the Association that answered the call to action and phoned their legislators in response to C.A.R.’s Red Alert.

Your voice was heard.

What you need to know: n AB 1482 restricts landlords from raising rents by more than 5 percent plus the Consumer Price Index (CPI) (which averages about 2.5 percent in the state), so about 7.5 to 8 percent a year. n Requires landlords to demonstrate “just cause” for tenants that have lived in an apartment for more than a period of one year. n Housing units that are less than fifteen years old or are owned by “mom and pop” landlords with ten or fewer single-family homes will be exempt from this bill. n Requires landlords to pay a relocation assistance (equal to one month’s rent) for tenants asked to leave due to conversion or substantial renovation. n The law will apply to the largest number of single-family homes and apartments in cities with no rent control. AB 1482 will not change the local rent control laws in cities where it is already enacted. n The bill would take effect in January 2020 and is scheduled to sunset January 1, 2030.

REALTOR® ADVOCACY… LET YOUR VOICE BE HEARD. PARTICIPATE IN THE TRUE COST OF GIVING

McCarthy returns to Washington D.C. Continues to fight for the needs of the American people

contribution by

KEVIN MCCARTHY HOUSE MINORITY LEADER U.S. CONGRESSMAN 23RD DISTRICT

C

ongress will return to Washington, D.C. after August with a greater sense of the real challenges that continue to affect our communities. As lawmakers work to find solutions to America’s biggest problems, a few items that require Congress’s immediate action include ratifying the United States-Mexico-Canada Agreement (USMCA), addressing the ongoing immigration crisis, finding solutions to counter rising healthcare costs, and making housing more affordable. House Republicans stand at the ready, prepared to collaborate with our colleagues across the aisle to make progress on these issues on behalf of the American people.

Earlier this summer, the Administration began the process of passing USMCA through Congress, but conversations have unfortunately been stalled here at home despite the significant progress achieved in Mexico and Canada. Mexico has already ratified the agreement and Canadian Prime Minister Justin Trudeau has publicly stated that he is poised to move forward in ratifying the USMCA. The USMCA will level the playing field for American exports, grant better protections for intellectual property, and promote small businesses – all of which will help create and sustain good-paying jobs and make our country stronger.

In California particularly, USMCA will help our agricultural community by repealing Canada’s unfair milk pricing policies and providing American dairy producers with greater market access in Canada for an array of products; giving poultry producers new access to Canada for chicken and eggs; and improving trade in fruits and vegetables through science-based sanitary and phytosanitary measures that will help U.S. specialty crop growers. Currently, there are approximately 124,000 agricultural producers in California and agricultural exports amount to $20.5 billion, showing the breadth of

economic benefits the USMCA can bring to our state.

Immigration remains another important national concern, not only in Congress, but for everyday Americans. Last month, a Gallup poll found that 27 percent of Americans consider immigration to be the most pressing problem in our country, an all-time record. It marks only the fourth time in Gallup’s history of tracking issues that immigration has been ranked as the most important topic. The prominence of this subject resonates strongly in California as well, where a statewide poll also found that 62 percent of California voters believe that illegal immigration is a major problem, with nearly a quarter of the population deeming it a crisis.

Despite increasing concerns by Americans, the push by House Republicans for robust border security and immigration reform has been met by Democrat skepticism and lack of will to pass legislation. Unfortunately, last Congress session every House Democrat voted against two bills that Republicans brought to the House floor (The Border Security and Immigration Reform Act of 2018 and the Securing America’s Future Act of 2018) that would have reformed our immigration system, addressed DACA recipients, and secured the border by funding a barrier. It is my hope that House Democrats

will have listened to their constituents over this past month and will work together with House Republicans to pass commonsense reforms that not only address the humanitarian crisis on the southern border, but also the broken immigration and visa system.

This fall, Congress must address an ongoing problem affecting many patients in our nation’s healthcare system: higher prices and surprise medical billing. The American people deserve a modernized healthcare system centered around personalized care, and House Republicans want a solution that will keep costs low and preserve the doctor-patient relationship. I will continue working to ensure we have an alternative to the misguided government-run healthcare proposals currently being promoted by different House Democrats and Democrat presidential candidates.

Lastly, availability of affordable housing, especially in California, has become an increasingly crucial topic that has a cascading effect on would-be homeowners, family budgets, and even homelessness in our communities. To address this nationally, the Trump Administration recently created the White House Council on Eliminating Regulatory Barriers to Affordable Housing.

For generations, achieving the American Dream has included owning a home.

Yet there are regulatory barriers, which disproportionately affect California, making it the second most expensive state to live in and home to 12 of the 25 costliest places to live in the country. With California’s housing prices growing increasingly unaffordable, the creation of this council could not come at a better time as it will help all levels of government focus on ways to reduce needless regulations that make it harder for Americans to purchase a home.

In just a few short weeks, Congress will return to legislative business in Washington, D.C., and my House Republican colleagues and I are prepared to continue fighting for the needs of the American people across the country.

BAKERSFIELD REALTOR® MAGAZINE

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How to Present Our Best Image to the Outside World New Brand for Bakersfield and Kern County Presents Community’s “Best Self ” Signs of the New Brand Already Appearing

contribution by

CHERYL SCOTT

KERN ECONOMIC DEVELOPMENT CORP. (KEDC)

Even before the official unveiling of the brands in early September, local creative partners have been busy developing websites, magazines, signage, advertisements, and other items that utilize the new theme.

The new look is already appearing all over the community!

More and more, people are talking about being their “best self,” a term that means something different for everyone, but generally it means identifying what you want in life, recognizing your natural strengths, and then leaning into those strengths in order to, indeed, be your very best.

Over the past two years, a coalition of community members representing Bakersfield and Kern County has been working on a similar process, but the focus was on how our community can take a good look at itself, and then how we can present our best image (or “brand”) to the outside world.

A Positive Image Attracts Positive Attention Branding is not just about feeling good about ourselves as a community. A positive and honest image for Bakersfield and Kern County helps us recruit new businesses, and also attract new talent (and, hopefully, retain our young talent as well!). When a person or business considers moving here, they typically use the internet and other resources to learn more about our community.

It’s Up to Us to Change the Narrative and Tell Our Story Five partner organizations, together with 15 private sector funders, set forth in 2017 with an ambitious goal of developing a cohesive approach for presenting our region. North Star Destination Strategies (renowned for working with states, counties

Bakersfield: The Sound of Something Better

and cities throughout the U.S.) conducted extensive research within our community, and also with people in other Central Valley communities, the Bay Area, and Los Angeles. The data helped develop a clear understanding of our region and how it was perceived by the outside world. Next came the creative development phase.

The result is a collection of new brands for the City of Bakersfield, Kern County, the Greater Bakersfield Chamber, Visit Bakersfield, and the Kern Economic Development Corporation. Each brand stands alone, yet they are connected in color and style. Other local organizations and businesses are encouraged to adopt the look, logos, and taglines, as they exist or by putting their own “spin” to them.

The key takeaways from the research are that Bakersfield is a generous community that provides residents and visitors with something better, whether it’s a warm welcome, a home of your own, friends you can count on that share your values, or the chance to rise up generationally and personally.

Kern County: Grounded & Boundless Kern County, the research showed, is “grounded,” with an appreciation for natural beauty, hard work, and affordability (where young people can buy a home, and can even own a business). On the other hand, Kern County is “boundless” in its innovation, opportunities, and economic growth (on earth and even in space thanks to our opportunities in East Kern).

Now it’s time to put the research and creative work into action. By joining together and showing off our new brands, we can present our boundless opportunities and “best self ” to the world.

SOURCE: www.vimeo.com/358841953 BAKERSFIELD REALTOR® MAGAZINE

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$

4 Million Settlement with Renovate America Settlement to assist homeowners in resolving claims

contribution by

ATHENA COLLUP

2019 PRESIDENT | MIRAMAR INTERNATIONAL

O

n August 9, 2019, the Kern County District Attorney Cynthia Zimmer announced that her office and six other prosecutors’ offices across California obtained a $4 million settlement with Renovate America, Inc., also known as the HERO Program, which provides Property Assessed Clean Energy (PACE) financing. The settlement will assist in resolving claims that the company violated state consumer protection laws. PACE programs, are a way in which municipalities can opt-in to provide financing for energy-efficient home improvements.

Unlike other available energy improvement programs or loans, PACE financing attaches to the property in the form of a tax lien in superpriority of the mortgage.

The Bakersfield Association of REALTORS® led an aggressive and lengthy campaign within Kern County and the City of Bakersfield to educate the public of the dangers of PACE financing and to ultimately prevent the policy from further damaging homeowners in our community with the help of the Kern County Board of Supervisors, Bakersfield City Council, and other community partners. Our local elected officials, including our District Attorney Cynthia Zimmer, listened to the testimonies of

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REALTORS® and the homeowners who were being preyed upon, as well as those who faced losing their homes.

Our community was the first in the state of California to end a program that had developed a rapid trend of becoming increasingly harmful to many of our most vulnerable citizens. This decision got the attention of many, eventually resulting in legislative action and expanded consumer protection laws at both the state and national levels. Many local municipalities soon followed suit and ended the program as well.

Nearly two years after Bakersfield and Kern County voted to end the PACE program, its long-term impacts linger on. Each day, our REALTOR® members work diligently to help their clients dealing with the traps of PACE financing to help them find ways to save, sell, or refinance their homes because of the misrepresentations and inadequate disclosures made. Many homeowners only learn about the full PACE lien obligations when attempting to refinance or sell. In some cases, there are simply no options available and people are forced to walk away from their homes. In those cases, there has been nowhere else for the consumers to turn for additional help. Until now.

The Bakersfield Association of REALTORS® applauds Kern County District Attorney Cynthia Zimmer and prosecuting Deputy

District Attorney Jeff Noe for giving consumers a voice, justice, and a place to seek legal recourse. According to the Kern County Office of the District Attorney, “Renovate America will pay $2.79 million to provide funding for legal assistance for consumers with PACErelated legal and financing issues. Renovate America must also pay a total of $1.21 million in civil penalties and investigative costs.

Consumers seeking legal advice regarding their rights and potential remedies are encouraged to contact the Kern County Office of the District Attorney to request to participate in the legal assistance program provided by the terms of the judgment.” We are proud to be part of a community that values homeownership and that protects its citizens.

Consumers who wish to seek legal advice regarding their rights and potential remedies may contact the District Attorney’s Office to request to participate in the legal assistance program provided by the terms of the judgment by phone at (800) 619-3039 or use the dedicated email address for this program: paceassistance@kernda.org. Inquiring consumers will be asked to complete and submit the PACE Assistance Contact Form, a link to which can be found on the home page of the Kern County District Attorney’s Office website: https://www.kerncounty.com/da/

REALTORSÂŽ Scott Knoeb and John Houchin take part in Kern Leaders Academy Training Program

Only Eight Community Leaders Chosen

About Kern Leaders Academy Extensive Academy Education and Training Program The Kern Leaders Academy selects 8 community leaders each year to participate in this extensive education and training program, conducted by the Kern County Taxpayers Education Fund. Educational Training is held over nine weeks, with 72 hours of instruction.

The Academy teaches community leaders how to listen to constituents, with a clear understanding of how to seek endorsements, support, and reserve the right to make independent decisions.

Successful graduates will feel secure knowing they have the knowledge and vision to put their services forward as a community leader and eventually, an elected public official who is capable of offering creative solutions to the challenges facing Kern County.

The class of 2019 includes two of our own, Scott Knoeb and John Houchin.

SCOTT KNOEB

FRONTIER REAL ESTATE SERVICES, INC.

The Kern Leaders Academy is a cutting edge

community leadership program, conducted by the Kern County Taxpayers Education Fund, whose purpose is to assist in the development of visionary community leaders who recognize that a healthy business climate is necessary for a strong economy, and a strong economy is necessary for a vibrant community. The

Academy provides education and training to civic, professional, and business leaders with outstanding leadership potential so that they may enter public service with the appropriate skills and vision to creatively address the challenges facing Kern County.

The Kern Leaders Academy selects eight community leaders each year to participate in this extensive education and training program.

Educational training is held over nine weeks, with 72 hours of instruction. The Academy teaches community leaders how to listen to constituents, with a clear understanding of how to seek endorsements, support, and reserve the right to make independent decisions. Successful graduates will feel secure knowing they have the knowledge and vision to put their services forward as a community leader and/or an elected public official who can offer creative solutions to the challenges facing Kern County. Academy topics range from Ethics, Leadership and Critical Thinking to Giving Back to the Community, Community Leadership and much more.

I have personally had the privilege of attending The Kern Leaders Academy and it is one of the most challenging Academies KERN LEADERS CONTINUED ON PAGE 24 BAKERSFIELD REALTORÂŽ MAGAZINE

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JEANNE 2016

RADSICK

2 0 2 0

C . A . R

P R E S I D E N T

H O N O R

E D

AT

C E L E B R AT I O N

R E C E P T I O N

Why Directors Volunteer in a Non-profit…

Most have been asked by Board Members, Directors, and Past Presidents

n “Through membership I have benefited and

contribution by

BOB HARRIS

now is my time to give back.”

These are just a few of the diverse reasons to serve. Other reasons include personal development, enhancement to one’s resume, charitable concerns, sharing resources, and self-fulfillment.

I

CAE

n regards to volunteer service, Reverend Martin Luther King stated, “you don’t have to have a college degree to serve. You don’t have to make your subject and your verb agree to serve. You don’t have to know the second theory of thermodynamics in physics to serve.

You only need a heart full of grace. A soul generated by love.”

There are many reasons why volunteers accept leadership roles. When asked to express why, the list of answers given are both diverse and revealing. This was recently made clear to me when I asked a group of leaders why they decided to become directors in their nonprofit organization. If the opportunity ever arises for you to pose the same question, take the time to do so. The answers you receive can be inspiring!

The compilation of reasons that follows is a testament to dedicated leaders. n “When I was asked to join the board I felt compelled to accept. Every person has a responsibility for leadership.” n “I want to contribute to the community that has positively influenced my life.” n “Board service lets me be a part of shaping the future.”

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BAKERSFIELD REALTOR® MAGAZINE

Importance of “The Ask”

n “This organization is a model of excellence,

so I want to be involved.” n “I am a proponent of mentoring and helping people succeed; this is my opportunity to fulfill my passion.” n “I want to give back to my community.” n “I want to learn about and contribute to the concepts of good governance.” n “It’s about an opportunity and experience to better my understanding of collaboration, engagement, and leadership.” n “Governing is an opportunity to position yourself to become a role model.” n “The leadership skills I learn will benefit me for life.”

In similar board discussions, I frequently ask, “How did you get on the board? Did someone ask you?”

Nearly everyone remembers who asked them. Most can name the person, no matter how long ago. The most likely invites come from other board members, past presidents, officers, and the executive director.

The passive approach to acquiring leaders has far less impact. Asking people to nominate themselves, or to sign up, gets a low response compared to the direct ‘ask’ by someone they respect.

Senator John McCain may have described volunteer service best, “Nothing in life is more liberating than to fight for a cause larger than yourself, something that encompasses you, but is not defined by your existence alone.”

NOTE: Bob Harris, CAE, provides free governance tips and template at www.nonprofitcenter.com.

Adventist Health Bakersfield in the Business of Hope

Hospitals Reflection of Our Community contribution by

SHARLET BRIGGS

W

ADVENTIST HEALTH BAKERSFIELD, PRESIDENT

hen people think about the business of healthcare, they often imagine doctors, nurses, hospitals, and patients. But here at Adventist Health Bakersfield, we choose to see it differently.

We prefer to say we’re in the business of hope.

Although we are blessed to provide award-winning care as Kern County’s only designated Top Hospital and local hospital to receive the Leapfrog Grade A designation four years in a row, we also are compelled by our mission of “living God’s love by inspiring health, wholeness, and hope” to care for our community outside our four walls.

Many members of our staff – more than 2,000 employees – are also members of this community. They’re your friends and your neighbors, and they’re here to care for you when you need it. That’s why it’s our honor to take part in a variety of community events, always with one goal in mind: to build a healthier community for the place we call home.

Working toward that goal, we’ve hosted farmer’s markets on our campus, bringing nutritious fruits and vegetables to a part of downtown Bakersfield that has few options for healthy groceries. Thanks to our partnership with Kaiser Permanente Kern County, Mercedes-Benz of Bakersfield, and the Edible Schoolyard Kern County (Grimm Family Education Foundation), local students are learning about cooking healthy meals as well as the positive impact of our county’s agriculture industry.

We’ve provided free sports physicals to high school athletes; free drive-thru flu shot clinics on an annual basis; and launched health fairs in underserved parts of the county, reaching individuals who may never have walked into a doctor’s office for care. Our providers and caregivers gladly give free health screenings to ensure community members are not at risk for chronic conditions such as heart disease and diabetes. Our specialists from the AIS Cancer Center have performed skin checks, prostate exams and breast cancer screenings.

Additionally, our cancer specialists hosted a symposium to educate women about breast health, cancer prevention, and causes and treatment for the disease that robs so many of their health each year.

When two of our emergency room nurses felt a need to give back to children in our community, Adventist Health’s network of more than 2,400 employees across Kern County mobilized. They donated more than $3,000 from their own paychecks in just a matter of days to purchase school supplies

and backpacks to distribute in highneed areas, and our Children’s Mobile Immunizations team provided those same children with free vaccinations.

Our mission has also compelled us to go much farther outside our community to help those in need. Doctors, nurses, chaplains, and other team members from Adventist Health Bakersfield traveled to Jamaica in July to provide surgeries, dental services, educational activities, and children’s wellness exams.

In today’s world, there is also the unfortunate, violent reality resulting from active shooter incidents. We wanted to be a part of the solution by starting a meaningful dialogue about how to make our community – including our workplaces – safer. In August 2018, Adventist Health Bakersfield organized the “Coping with Chaos” shooting symposium, held at California State University, Bakersfield. We invited Mason Vanhouweling, chief executive officer of University Medical Center in Las Vegas, the hospital that treated critical patients from the mass shooting at the Route 91 concert in October 2017. His experience shared with the group was invaluable.

When I stand back and look at the impact of the projects we’ve undertaken at Adventist Health Bakersfield to create a healthier home, I’m proud, but not surprised. The love our caregivers pour into this community – both inside and outside our hospital walls – comes from a profound sense of duty they have to this town that we care for so deeply.

Our hospital, after all, is a reflection of our community, and it’s one that we at Adventist Health Bakersfield are proud to serve and proud to call our home.

BAKERSFIELD REALTOR® MAGAZINE

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LEADERSHIP ACADEMY

Leadership Academy 2.0

DEVELOPING THE LEADER WITHIN YOU “Most people think leadership is about being in charge. Most people think leadership is about having all the answers and being the most intelligent person or the most qualified person in the room. The irony is that it is the complete opposite. Leadership is about empowering others to achieve things they did not think possible.

Leadership is about pointing in the direction, articulating a vision of the world that does not yet exist. Then asking help from others to insure that vision happens.”

– Simon Sinek

This year our Association celebrated the 114th Anniversary of its founding in 1905. How is it we have been able to remain relevant, fresh, and influential year after year? Leadership! Since the birth of our Association, our leadership has been intentional and unwavering in its commitment to develop new leaders, to building our leadership bench strength.

While you may have heard the old adage, “He/she is a natural born leader!”, that is not necessarily a true statement. Some people may possess innate attributes that could lead them to have a desire to be a leader, but that’s not enough. Successful leadership is much more… it’s a process. It involves nurturing those innate qualities, then building upon them with practical

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BAKERSFIELD REALTOR® MAGAZINE

skills, which are acquired from previous experiences, and further enhanced by the wisdom and knowledge shared by others.

In 2017, our Association, under the skilled leadership of 2015 President, Sheri Anthes, launched a newly developed Leadership Academy to continue our efforts to grow our leadership bench while also empowering our members to achieve things they did not think possible… we are proud to report that it is fulfilling its purpose beyond our wildest hopes and dreams. Ninety-five percent of our Academy Graduates have embraced leadership positions at the Association. That is commendable!

In 2020, we will be hosting our Leadership Academy 2.0. Our vision, purpose, and goals remain clear and concise: n Develop service-minded REALTORS® who seek to be leaders in our Industry n Identify REALTORS® who demonstrate leadership potential and an interest in the REALTOR® organization, its history, and goals n Improve leadership competence and cultivate the potential of future leaders n Develop practical application and increase understanding of leadership roles within the Association n Develop the skills needed to have a

positive impact on your community n Recognize that effective democracy involves individual responsibility, as well as individual rights n Better understand the REALTOR® code and how it differentiates us from other organizations. Develop the characteristics of an ethical leader. Focus on trustworthiness, fairness, responsibility, respect, care, and citizenship n Motivate participants by increasing their awareness of real estate and association management issues and challenges, and involve them in problem-solving activities on issues of current interest n Gain a deeper understanding of the tripartite method of governance through NAR, C.A.R., and the Bakersfield Association of REALTORS® 2020 is going to be an amazing year of growth and change in our Association.

We invite you to be a part of this exciting leadership journey, to help empower you to be more… to help you develop the leader within you.

Applications for the 2020 Leadership Academy 2.0 may be accessed at www. tinyurl.com/y29zko2q. Should you have questions or concerns, please contact Linda Jay @ 661.635.2304 or linda@ bakersfieldrealtor.org.

A.J. Bhuee

Nik Boone

William Chicas

John Houchin

Melinda Clemmer

Michele Cooper

Vanessa Hartwig

Scott Knoeb

Jenny Magana

Bill Mell

Vali Nemetz

Ronda Newport

Anna Albiar

Ryan Dobbs

Gary Frausto Jr.

Joanie Haenelt

Elizabeth Jimenez

Kyle Lawson

Nicholas Megazzi

Michelle Valverde BAKERSFIELD REALTOR® MAGAZINE

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SUCCESS

Welcome, New Members!

Your journey as a REALTOR® has just begun in making a positive impact in the lives of families in our community

realtors ® august

Congratulations! Isaiah D. Acosta, St. Clair Realty; Ben W. Amey III, Miramar International – Panama; Jeannette Bejarano, Keller Williams Realty;

Michael Brown, Open Door Real Estate; David Chernabaeff, Keller Williams; Deanna L. Crow, Stratton Davis Realty; Sandra M. DeMita, Miramar International; Stephen C. Kobierowski, Stephen C. Kobierowski, Broker; Jade Martinez, Wyrick & Associates Real Estate; Melissa Martinez, Miramar International; Eva (Gabby) Petersen, Coldwell Banker Preferred, RLT; Jaime O. Quintana, Vision Realty; Brian Romine, Century 21 – Jordan Link & Co.; Madhav K. Sharma, Keller Williams Realty; Laura G. Solares, Isis Fanous-Sterling, Broker; Kenneth J. Stewart, Ritehomes.com; Orlando Torres, Performance REALTORS®, Inc.; Amber D. Wooster, Miramar International; Not pictured: Michael Luigi Soper, Soper Homes Realty

realtors ® september

Congratulations! Tim Davis, The Abbey Company; Penny Spradling, Keller Williams; Marissa Aceves, Stratton Davis Realty; Terrianna Johnson,

Infinity Real Estate Services; Luz Mayorga, Stratton Davis Realty; Jeff Poole, Century 21- Jordan Link & Co.; Kent Schlecht, Miramar International; Randeep Dhillon, Watson Realty ERA; Gail Stevenson, Coldwell Banker Preferred, RLT; Dayna Shepherd, exp Realty of California; Mara Huber, RE/ Max Golden Empire; Christi Taber, Watson Realty ERA; Carrie Zaninovich, Watson Realty ERA; Gabriela Bernal-Inguez, Golden Valley Real Estate Group; Justin Bethell, Miramar International; Lauren Clark, My Realty; Thania Contreras, Ritehomes; Tim Davis, The Abbey Company; Michael Dunlap, Platinum Real Estate; Anastasiya Khakanovich, Century 21 - Jordan Link & Co.; Micah McAllister, Keller Williams; Darby Mell, Miramar International; Santiago Ontiveros, Jr., Century 21 – Jordan Link & Co.; Claudia Sandoval, Stratton Davis Realty; Sarah Watkins, Blue Sky Real Estate; Kathryn Willcutt, Keller Williams

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BAKERSFIELD REALTOR® MAGAZINE

YPN Jump Starts Planning for 2020

Next year will be a unique mix of social and educational events

contribution by

RYAN DOBBS 661 REALTY

2020 is shaping up to be a huge year for the Bakersfield Association of REALTORS® Young Professionals Network (YPN). The 2020 YPN Advisory Board has packed next year’s schedule with a fantastic mix of social and educational events every single month. We’ve taken the best events from previous years and added a few new ones we think everyone will love. From new Lunch and Learn topics like Social Media Basics, Increasing Your Price Point-Breaking Into Luxury, to Goal Setting with a special N.A.R. speaker presenting at our January Kickoff Mixer, Club Day, and an “Aloha Nights” fundraiser at an awesome venue that still remains a secret, we have events for everyone.

Through my involvement with YPN at the local, State, and National levels over the last three years, I’ve seen what it takes to have a local top-tier Young Professional Network.

I am super proud to say that we are already a top-tier YPN here in Bakersfield and are recognized regularly at the State and National YPN events. But next year we are going even bigger! N.A.R. recognizes and gives out the coveted Network of the Year Award at its annual Expo every November. California won the State award last year but only one local network in California has ever won the award.

We want to change that! We’ve made it our mission to win the gold in 2020 and bring the award back home to Bakersfield. I am very confident that we can do it and have a lot of faith in our YPN leadership team to achieve this goal.

In 2019, our Advisory Board adopted a new sponsorship package that completely changed the level at which we have been able to operate. Because of this big move, our events became even bigger and better, enabling us to provide much more value to our members and sponsors alike. We are building onto that this year. With Q4 approaching, we are about to roll out 2020’s Sponsorship Package that will be available exclusively to affiliates of the Association for the first two weeks. After the initial two weeks, sponsorship opportunities will open to the public. A limited number of spots are available, so if you’re reading this and want to

partner with the YPN for the amazing year ahead, call me!

In closing, I would like to take some time to recognize my incoming Advisory Board, because these are the people that really get it done and are going to make Bakersfield’s YPN the #1 Network in the Nation in 2020. First off is my Vice-Chair Gary Frausto. Up next are Chyanne Wilemon and Sanjeev (Sonny) Advani heading up our events. Next are Casie Cortez and Jose Arellano in charge of membership. Grant Sanders will be heading up the communications position. Raymond Fraser will be taking over the community outreach position. Noah Salinas will run all of our social media and double as Secretary for our meetings. Dan Ardis will represent our affiliates. Last, but definitely not least, we have Marissa Williams who is our Staff Liaison between our Advisory and the Association.

With the help of all of these amazing people, I know we can reach our goal and make 2020 the best year for our YPN yet!

We look forward to connecting with you at all of the events we have planned next year.

If you have not yet become a member of the YPN don’t worry, it’s free! Call me, one of the advisory members, the Association, or follow our social media pages on Facebook and Instagram (@bakersfieldrealtorsypn) to let us know you want to be included in the awesome year to come!

BAKERSFIELD REALTOR® MAGAZINE

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LINDA JAY CONTINUED FROM PAGE 8

has not been merely a career. She deeply cares for each and everyone of our members, staff, and their families. If you walk by her office at any given time, there is usually a line of those whom seek her wise counsel. She has become infamous over the years for her treat of a homemade Thanksgiving meal with all the fixings as we prepare the office for Christmas each year. You have seen her at funerals, at hospitals when members or loved ones are sick, or perhaps you have been a recipient of one her lovely handwritten notes when you have been ill, need encouragement, or when there is something to celebrate in your life. I have personally experienced her kindness on several occasions, too numerous to count. And I have a feeling I am not the only one that has been on the receiving end of Linda’s thoughtful and selfless gestures, because that is the heart of who she is. She manages to leave an imprint on each of us that have been blessed to be touched by her.

Not only is Linda the accomplished CEO of our Association and well established

KERN LEADERS CONTINUED FROM PAGE 15

I have ever been a part of. It teaches you ways to analyze problems from a whole new perspective. It challenges you to be better, so, in turn, you can give back in a greater way.

Learning from leaders such as Mayor Goh, top professors in Ethics and Philosophy, and many others has been an amazing experience.

We are still in the early session of the Academy, however, I can already tell by the end of this Leadership Academy I will be a new and better leader.

JOHN HOUCHIN

COLDWELL BANKER PREFERRED RLT, MING

The Kern Leadership Academy was introduced to our community in 2009 by creator and founder, Michael Turnipseed, who also holds the position of Executive Director of the Kern Taxpayers Association. I am grateful for the opportunity given to me to be part of the of the Kern Leadership Academy’s Class of 2019.

Another candidate of this year’s class of 8, is

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BAKERSFIELD REALTOR® MAGAZINE

throughout organized real estate, she is also a loving wife, mother, grandmother, friend, and mentor to so many. And she will now have more time to spend on those areas of her life.

Congratulations, Linda on your much-deserved

retirement! We thank you for the time and devotion you have given to the Association over the years, and we wish you all the best in all you do. You will be truly missed by so many here within your Association family.

Linda Jay sharing light-hearted moments with 2015 President Shari Anthes (left) and 2019 President Athena Collup (right).

our own President Elect Scott Knoeb. To date, 78 members of our community have graduated from this elite academy. Our Association is proud of the fact that several members of our leadership team are previous graduates. I have had the privilege of meeting some of the past graduates, and they all speak of how impactful it has been and how it opened their eyes to the inner workings of our government and the organizations that influence our community.

The sessions for this year’s Academy started September 4, and graduation will take place on November 13 of 2019. We meet every Monday and Wednesday, and even on one Saturday. I hope to let you know more about this year’s academy once I have gone through the whole program, but I can tell you that so far, I am blown away by the sessions I have already attended. The first week we had Professor Steven Gamboa and Professor Michael Burroughs of CSUB, who gave a lecture on Ethics and Critical Thinking; how to have an open mind and developing a moral imagination. This week we will be hearing from Keith Wooldridge, a trustee of the PanamaBuena Vista School District, on the views of the Dias Faculty in charge. He will host a guest

panel of various government and school district leaders including; Leticia Perez, Kern County Board of Supervisors; Jeff Florez, Kern High School District; Willie Rivera, Bakersfield City Council. Keith will also give us insight into the Panama-Buena Vista School district.

Here are the other program topics we will have the honor to have presented; Giving Back to our Community/ Community Leadership; The Views From The Streets; Homelessness; Kern County’s Economic Outlook/ Changing Demographics Faculty In Charge; Kegley Institute at CSUB; Civic Leadership/ Addressing Societal Needs; Public Education; Kern County’s Energy Production; Government Finance/ The Fundamentals of Financing Local Government; The San Joaquin Valley; The Economic and Social Costs; Introduction to State Issues/ AG and Water Issues; Healthcare/ The National Issue With Massive Local Implications; Introduction to Local Government; and our last class will finish with Final Thoughts. I am very excited to have been chosen to be part of this year’s Academy and my hope is that you too will be given an opportunity to attend a future Kern Leadership Academy.

On the road is where deals are made!

MEMBER BENEFIT

MLS-Touch keeps you connected to the MLS while out of the office

contribution by

ANNA ALBIAR

I

COLDWELL BANKER PREFERRED RLT, COFFEE

n this technology-driven era, REALTORS® must keep up with all of the latest technology trends and smart phone apps that make our job easier, more efficient, and give us the ability to work from anywhere. One such app that every GEMLS member should have on their smartphone and/or tablet is MLS-Touch. Available in the Apple App store or Google Play store as one of the many included member benefits.

MLS-Touch allows you to be more productive, better informed, socially visible via Facebook, always prepared with current market stats, quick to find listing details, and so much more!

MLS-Touch is a mobile application designed to keep Real Estate professionals connected to their MLS® while out of their office. Not only does MLS-Touch make it easy to search for listings (Active, Pending, Sold and Expired) it also allows you to: n Create & Brand your own Mobile App. Uploading your photo, logo, and colors are just clicks away, giving your App the professional look that your clients expect. You can then share your personalized mobile App with your prospects or clients so that they can perform searches on your branded App, helping you to collaborate with them.

n Auto

Publish your Listing on Facebook.

With a few clicks & swipes in the Facebook Publishing Tool setting, you can easily activate MLS-Touch to publish your listing to your Facebook business pages every time you have a new listing, have a price reduction, sell a listing, or schedule an open house. With all of the tasks on your TO DO LISTS, you can now check off the “posting to social media” task. n Access to Live Market Stats (Active/Sold/ Expired). Quickly pull up the latest average days on market, shortest listing time, longest list time, average sales price, and property type breakdown. n Send Multiple Listings by Email. Keep your clients/prospects in the know, a few taps and your email is on its way to them. n Quick and easy access to listing information with InstaView. Instantly pull up listing data while driving, by stopping

by a yard sign and simply aiming your smartphone or tablet at the property while in the App. The best part of this feature is that your clients also have access to the InstaView feature on the branded app you have shared with them so that they do not need to call the agent on the yard sign to get the information they need. n Keep an Eye on the Market with HotSheet.

Quickly and easily access the HotSheet daily to view new listings, price reductions, and recently sold listings. The HotSheet is customizable if you only want to see listings/ sold in a certain MLS area. n Powerful Contact Management n Prepare Comparables in seconds. n MLS Member Directory so you can search for and contact your colleagues via text, email, or phone, and also view their active listings.

For members looking to learn more about MLS-Touch please join us during one of our TUGS at the Association. It’s a member benefit, so there is no charge for attending the class.

For members looking to learn more about MLS-Touch, please join us while we broadcast a live MLS Touch Webinar scheduled for Wednesday, October 9th, 10am. Don’t miss it!

MLS Download Links may be found in the MLS under MLS Resources. It’s a member benefit, so there is no charge for the app.

BAKERSFIELD REALTOR® MAGAZINE

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CAPTURING FUN AND GREAT MOMENTS WITH OUR AFFILIATES

A TEAM We have a special group of individuals who form a group of loyal, hard-working Affiliate Members called the A Team, who serve the Association in a variety of ways. Thank you for supporting our REALTORS®

DEANA WITWER CHAIR Built Right Home Inspection 661.377.7777 deana@BuiltRightHI.com

SUZI BEATY, VICE-CHAIR Fidelity National Home Warranty 661.477.3906 suzi.beaty@fnf.com

JEFF AGUILERA RightStart Mortgage 661.578.9259 jaguilera@rightstartmortgage.com

DAN ARDIS San Joaquin Valley Mortgage 661.342.9381 danardis@sjvalleymortgage.com

MIKE GEORGE Agape Mortgage 661.324.2427 mikegeorge@agapemtgco.com

SHARI GEORGE Agape Mortgage 661.324.2427 sharigeorge@agapemtgco.com

MARY GUNSOLUS Cali Building & Home Inspection 661.829.5810 calibuildinghomeinspections@gmail.com

LISA HOOK-ESTES RightStart Mortgage 661.301.5472 Lisa4aloan@gmail.com

MISTY JEFFRIES Placer Title 661-345-2240 mjeffries@placertitle.com

CHEREYL NUNN Loan Depot 661.270.8601 cnunn@loandepot.com

JANETTE RAMSEY Janette Ramsey Insurance 661.328.9250 janette@jramseyinsurance.com

SARAH SIMMONS Home Warranty of America 661.337.0362 sarah.simmons@hwahomewarranty.com

PAUL STEELE First American Title 661-302-7117 psteele@firstam.com

JAMIE TRAMMELL At Home Inspections 661.472.0202 jrtrammelljr@yahoo.com

BARBARA WELLS San Joaquin Valley Mortgage 661.703.2227 bwells@sjvalleymortgage.com

MEMBER BENEFIT

Legal Advice given

by C.A.R. Attorneys

C.A.R. Legal Hotline is a service available to all of Our Members

contribution by

JOE NEWTON

Association Ombudsman

For legal advice, members are encouraged to call the C.A.R. Legal Hotline on a vast array of real estate related topics such as contract interpretation, arbitration, litigation, tax issues, commission disputes, disclosure requirements, fair housing issues, and other topics. Callers will be able to talk directly to one of C.A.R.’s attorneys.

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QUESTION 1: What are the dual agent’s responsibilities of confidentiality between their buyer and seller clients?

As the result of new legislation (2019), a dual agent may not, without express consent of respective parties, disclose any of the following: buyer’s or seller’s financial position, motivations for buying or selling, either one’s financial position, bargaining position, or other personal information that may impact price including the willingness of either buyer of seller to alter their offering price.

QUESTION 2: What does it mean for an agent to have a conflict of interest in a real estate transaction? Some examples. A conflict of interest is a situation, not an event, therefore it is independent of the occurrence of conflict and may be eliminated with the client by agreement before any impropriety takes place. In real estate, it arises when an agent, acting on behalf of their client, has a potential competing personal or professional bias which affects their ability to meet the fiduciary duties they have undertaken on behalf of their client. Some examples may include an agent buying or selling as a principal, a relationship by blood or marriage, or special pre-existing relationships (employment, business dealing, dual agency, etc.) A broker anticipating compensation from services rendered is not a conflict of interest, however, always disclose any and all compensation received.

QUESTION 3: Who owns the Appraisal Report? The answer depends on who orders the appraisal. When a bank or other lender orders an appraisal on behalf of a homeowner for purchase, refinance or other similar loan, it belongs to the bank. It will be shared with the borrower, however, the seller will not automatically receive a copy unless there is an agreement between parties. The appraiser must protect the confidential nature of the appraiser-

2019 OMBUDSMAN REPORT

JULY - AUGUST 2019 164 calls were received by our Ombudsman n

53 calls were grievance/ethic complaints against agents which were resolved n

2 grievance/ethics packages mailed out to complaining party n

1 arbitration package was mailed to complaining parties regarding a case that could not be resolved. n

54 calls requesting information on real estate procedures n

38 calls requesting information on deposits n

8 cases referred to Association mediation n

n

7 Tehachapi calls

n

1 Kern River Lake Isabella calls

n

717 Year-to-date total

client relationship by only providing the report to those parties chosen. When the appraisal is less than the contract price, the seller needs to be able to confirm the appraisal value in the event they are willing to accept it as the new purchase price.

QUESTION 4: As a Listing Agent, may I require potential buyers be prequalified through a specific lender?

Comments on this matter, given by the Real Estate Commissioner, include the fact that cross-qualification (as it is called) through a specific lender as a condition of submitting an offer is a contractual and negotiable matter between buyer and seller. In addition, potential violations may exist when the seller is not aware of all offers which is a requirement of law and ethics. Further issues arise as a result of an agent receiving additional compensation that is undisclosed or when a seller’s agent receives a buyer’s personal information thus acting as a mortgage agent for the lender. Be certain the seller is aware and consents to this requirement in the listing agreement. Real Estate licensees are cautioned to consult with their

brokers to make certain that they are following all laws that protect their clients and to protect the real estate agents from any potential violation of law.

QUESTION 5: What are liquidated damages? A liquidated damages provision in the RPA provides for a buyer to owe a specified amount of money (usually the deposit) to a seller in the event the buyer breaches the contract.

The purpose of the provision is to set the amount of damages in advance so that proof of actual loss is not always necessary. There may be some conditions where a buyer may challenge the amount of damages by establishing that the amount actually paid is unreasonable and will ask the seller to prove their actual damages.

QUESTION 6: Can the EMD for a FHA Loan purchase be forfeited by the buyer? It may be forfeited under certain contractual circumstances.

When the borrower’s loan is denied, the EMD is to be returned. The buyers should be cautious since doing a federal insured loan (FHA) is not a consumer protection from losing a deposit. When the buyers elect to cancel the transaction without an active contingency in place, the buyer may very well forfeit the EMD despite the FHA loan.

QUESTION 7: What is the relationship between procuring cause and the first agent showing the property to the buyer? Procuring cause is a complex issue and no one action by the agent ensures that you are entitled to compensation after the sale. The Code of Ethics and Arbitration Manual gives a definition of procuring cause as the “uninterrupted series of causal events which results in the successful transaction closing.” Neither showing the property nor having a buyer’s representation agreement with the purchaser automatically demonstrates procuring cause.

BAKERSFIELD REALTOR® MAGAZINE

29

STATEOFTHE

HOUSING MARKET

2018 Compared to 2019

by MLS Area

2,000

2,000

1,800

1,800

1,600

1,600

2019

1,400

2018

1,200

1,000

1,000

800

800

600

600

400

400

200

200

0

0 CONTINGENT

PENDING

SOLD

JULY 2019 All Areas

2019

2018

July Active 1,800 Active Contingent 1,600 Contingent Pending

2019 1,575

2018 1,764

1,575 231

1,764 283

231 1,166

Pending Sold 1,400 Sold Volume Closed Total 1,200 Total Volume Median SalesClosed Price * 1,000 Sales Price * Median Average DOM *

1,166 751

Average 800 DOM *

% Year over Year Change % Year over Year

ACTIVE

All Areas

283 1,111 1,111 751

2018 5.0% 0.0%

1,400 Pending Sold

751 751 $198,166,624 $191,888,816

0.0% 3.3%

$198,166,624 $191,888,816 $255,650 $245,000

3.3% 4.3%

$255,650 31

$245,000 37

4.3% -16.2%

31

37

-16.2%

Active Contingent Sold Total Volum Median Sa Average DO

Bakersfield

-10.7% -18.4% 2019 -18.4% 5.0%

Change -10.7%

CONTINGENT

PENDING

August

Sold Volume Closed Total 1,200 Total Volume Median SalesClosed Price * 1,000 Median Sales * Average DOM Price * 800 Average DOM *

2019

2018

2019 1,510

2018 1,816

1,510 229

1,816 258

229 1,271

258 1,022

1,271 780

1,022 797

Price Class Active SOLD Pending Sold Total Volum Median Sa % Year over Year Average DO Change % Year over Year Change -16.9% -16.9% -11.2% 2019 -11.2% 24.4% 2018 24.4% -2.1%

780 797 $205,301,146 $206,120,603

-2.1% -0.4%

$205,301,146 $206,120,603 $251,250 $246,250

-0.4% 2.0%

$251,250 34

$246,250 39

2.0% -12.8%

34

39

-12.8%

2019

2018

% Year over Year Change % Year over Year

600 400 Bakersfield

400 Bakersfield Only Bakersfield

Bakersfield Only 200 July

0 July

2019

2018

Sold Volume Closed Total

2019 2018 665 642 CONTINGENT PENDING 665 642 $179,841,774 $163,396,356

Total Volume Median SalesClosed Price *

$179,841,774 $163,396,356 $263,000 $250,000

ACTIVE

Median * AverageSales DOM Price *

$263,000 29

$250,000 35

% Year over Year Change % Year over Year

200 August 0August ACTIVE Sold

BAKERSFIELD REALTOR® MAGAZINE

2018 P674 ENDING

Sold Volume Closed Total

665 674 $175,859,668 $175,922,028

-1.3% 0.0%

10.1% 5.2%

Total Volume Median SalesClosed Price *

$175,859,668 $175,922,028 $256,000 $250,000

0.0% 2.4%

5.2% -17.1%

Median * AverageSales DOM Price * Average DOM *

Bakersfield uses the following Zip Codes: * Single Family Only 93304, 93305, 93306, 93307, 93308, 93309, 93310, 93311, 93312, 93313, 93314.

93301, 93302, 93303,

* Single Family Only

2019 CONTINGENT 665

3.6% SChange OLD 3.6% 10.1%

DOM * Family Homes Only.

29 Statistics were35 -17.1% *Average Figures from Single run on September 10, 2019

30

2018

August 2,000 August Active 1,800 Active Contingent 1,600 Contingent Pending

600

Sold

Price Class 2019

AUGUST 2019

July

2,000

Ran on 9/1

1,400

1,200

ACTIVE

July

Change S-1.3% OLD

$256,000 31

$250,000 36

2.4% -14.5%

31

36

-14.5%

2019 YEAR-TO-DATE STATS Area

Dollar Value

# Sold

Average Sold Price*

% of List Price*

DOM*

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

10

147

213

$36,653,252

$38,390,330

$213,933

$186,158

37

41

98.37

97.53

21

115

121

$13,449,944

$13,092,717

$122,858

$116,146

39

36

98.21

97.84

22

162

146

$32,743,164

$25,495,637

$206,647

$177,473

24

30

99.42

98.68

23

21

28

$8,817,950

$6,961,250

$438,998

$255,972

38

38

97.41

98.63

31

185

202

$31,157,587

$32,790,620

$168,579

$162,729

30

44

97.70

98.37

32

373

404

$71,165,197

$77,627,023

$209,218

$206,400

40

36

98.46

98.63

33

192

161

$46,413,659

$37,364,168

$258,604

$241,982

45

45

98.55

98.52

34

57

58

$18,648,050

$19,526,250

$331,090

$339,364

56

63

97.83

97.12

41

93

92

$14,877,583

$13,255,193

$163,650

$146,219

27

44

97.88

98.38

42

101

70

$20,448,619

$13,825,000

$197,485

$202,015

36

35

97.68

97.84

43

11

14

$2,453,350

$2,653,390

$223,032

$189,450

35

29

94.58

94.16

51

368

392

$636,381,425

$64,102,194

$182,585

$172,891

28

33

98.81

98.81

52

995

1032

$238,423,494

$236,240,427

$251,533

$242,932

31

33

99.15

98.75

53

568

618

$190,548,408

$215,179,221

$340,150

$350,389

34

41

98.51

97.92

54

15

7

$6,679,632

$2,572,963

$448,163

$247,161

46

31

99.51

98.33

61

154

149

$46,458,995

$43,117,096

$302,135

$289,376

32

35

99.53

98.69

62

750

713

$243,778,657

$222,291,970

$326,209

$312,176

33

40

98.88

98.62

63

329

345

$133,901,721

$135,896,007

$411,385

$399,057

35

44

98.72

98.22

64

10

16

$4,258,750

$7,335,195

$425,875

$475,346

47

65

99.17

97.81

65

16

43

$5,164,200

$13,474,824

$325,253

$313,368

30

42

99.77

99.49

80

161

165

$49,679,269

$47,211,830

$316,381

$295,952

58

66

97.75

97.60

81

14

21

$2,288,025

$5,857,400

$163,430

$300,967

271

210

94.54

86.01

82

16

22

$2,633,250

$2,544,575

$170,365

$145,005

123

112

93.79

95.02

83

30

24

$7,681,215

$4,927,031

$256,041

$217,911

55

63

99.25

98.17

84

4

3

$1,983,075

$1,235,000

$675,000

$427,500

169

27

96.84

97.71

85

12

9

$3,718,400

$2,762,500

$365,933

$333,214

108

96

95.00

96.97

91

41

42

$7,027,400

$6,411,790

$171,400

$156,895

34

39

95.29

98.13

92

1

3

$645,000

$1,194,690

$645,000

$398,230

186

59

97.88

94.82

93

2

1

$419,500

$187,000

$209,750

$187,000

20

12

98.96

106.86

94

16

5

$3,788,400

$1,009,400

$255,262

$221,100

32

53

98.75

97.26

95

132

157

$29,823,270

$33,075,877

$225,415

$210,674

44

38

98.30

98.32

96

149

144

$18,149,912

$18,634,649

$122,852

$132,335

45

50

97.06

97.32

98

124

133

$25,701,375

$28,622,050

$330,245

$215,203

58

42

96.02

96.96

99

127

160

$41,465,985

$47,320,397

$330,245

$305,886

58

48

96.02

96.46

* Figures from Single Family Homes Only. Statistics were run on September 10, 2019

BAKERSFIELD REALTOR® MAGAZINE

31

22016 019

AS SOC IATION

H IG H L I G H T S

YPN Softball

A N D

CEL EB R AT IO N S

Golf Tournament

This committee continues the legacy of our annual Golf Tournament, which began 58 years ago. They plan, promote and coordinate the Golf Tournament in a relaxed setting and environment that promotes goodwill and fellowship. Most importantly, they work diligently to raise funds for various local charities.

A day filled with friendly team rivalry and fun for everyone Members pulled together to make the Annual YPN Softball Tournament a home run. It was a fun-filled day with a bit of friendly rivalry between members at the Mesa Marin Sports Complex. This year’s coveted trophy was won by Team Coldwell Banker, RLT.

Affiliates

Affiliate partners’ support and participation has always been a vital part of our Association’s success and membership experience. Throughout the year our Affiliates are hosting many events to enable REALTORS® to meet and interact with our business partners. This year’s Affiliate committee is led by Deana Witwer, Built Right Home Inspections and Suzi Beaty, Fidelity National Home Warranty.

Education

Fight Against Cancer

Our Education Committee serves members by providing, promoting and developing timely, high-quality educational opportunities for members. It provides courses that will assist members in maximizing their ability to successfully conduct their individual businesses. Led by Chair Debi Roberson, and Vice Chair Carrie Williams, who have brought in speakers such as Joel Carlson, Jordan Levine, Gov Hutchinson and so much more.

REALTORS® BRINGING HOME THE CURE Each year our members come together to raise funds and awareness to save lives from cancer. Our fundraising event was an entertaining evening of wine tasting, food and entertainment. The committee and leadership, Kym Plivelich, raised over $55,600 for the American Cancer Society and Campout Against Cancer.

Commercial Investment

This committee plans and organizes monthly Commercial Investment meetings, including pitch sessions and educational speakers geared towards commercial and industrial real estate.

This year’s Chair, Clint Bear, brought in some heavy hitters.

REAAC

PROTECTING THE CONSUMER REAAC is a collaboration between the District Attorney’s real estate fraud unit and Bakersfield real estate professionals. REAAC members help identify new and old types of fraud and scammer tactics, and educate the publicBAKERSFIELD on how toREALTOR contend with these MAGAZINE 32 tactics. ®

Communications and Public Relations

This is a diverse group of members with the purpose of keeping a strong pulse on our membership and community through effective communication and feedback led by Derek Sprague, Chair and Ronda Newport, Vice Chair

F RO M

O UR

VARIOU S

C O MMI T T EES

A N D

EV EN T S

Christian Real Estate Fellowship

Judy Miller organizes monthly fellowship and worship, along with many great speakers. The CREF comes together to encourage and to be encouraged by others, often listening to testimonies of faith. Always set in prayer, with a little worship music to begin the fellowship.

Young Professionals Network (YPN)

Membership Onboarding

Membership Onboarding seeks ways to enhance the value of membership and plans, and conducts orientation classes every month at the Association. This class is invaluable to new REALTORS®, taught by many of our seasoned REALTORS®, including our own Ombudsman.

Our YPNers are tomorrow’s leaders today.

They have hosted many lunch-and-learns and mixers so that they can proactively help and engage our younger REALTOR® members to excel in their careers. They also encouraged other YPNers to participate in Legislative Day activities in Sacramento.

Technology / TUG Increases the comfort and skill level of our members with technology. Advocates best use practices which will enhance member professionalism and efficiency.

These are hands-on classes of various applications that you will use in your business everyday. This committee is Co-chaired by Anna Albiar and AJ Bhuee.

MLS Open Forum

This forum engages our MLS participants and subscribers for educational purposes,.

It’s about the sharing of information and obtaining feedback from our members regarding various ways to improve. This year we had some great speakers: David Knoeb, Sheri Anthes, Jeanne Radsick, Mike Leggett and so much more.

Hospitality

This committee is invaluable to our members. They always work behind the scenes checking everyone in, or even selling raffle tickets. They’re wonderful at creating decorations for some of our many fundraisers. Their great talent shines every Christmas as this committee decorates the office each year led by Chair Martha Johnson

Brokers Forum

Provides a forum for dissemination of information to brokers and sales managers. Fosters communication between designated REALTORS® by setting regular, informal meetings for the purpose of sharing ideas. Provides input to the Board of Directors on industry policies and practices.

MLS Open Forum MLS Open Forum engages our MLS participants and subscribers for educational purposes, sharing of information and obtaining feedback regarding ways to improve MLS services. This committee is led by Chair John Houchin.

Scholarships

Our Association champions the pursuit of higher education. To encourage and support the educational endeavours of students in Kern County, the Bakersfield Association of REALTORS® Charitable Foundation awards young recipients with scholarships.

BAKERSFIELD REALTOR® MAGAZINE

33

Creating a Memorable Experience for Agents, Buyers, and Sellers

STEVE MURRAY, REAL TRENDS PRESIDENT

Many of the best performing brokerage firms had a particular “specialness” that played a role in their success.

Retailers of goods and services are told that they need to build a shopping experience to attract and retain customers. It’s not just about the products and services that one offers; it’s what the merchant does that makes the experience memorable that matters as much as the quality of the goods or services.

HOW CREATING AN EXPERIENCE RELATES TO BROKERAGE Thinking about this facet of modern-day residential brokerage caused us to think about great brokerage companies and national realty organizations. Which of them has achieved superior success over the past 30 years? Was there a part of that success that was due to specialness? Is there something to be learned from the past that points one way forward for brokerage firms or, for that matter, individual agents or teams?

The answer is yes. Many of the best-

34

BAKERSFIELD REALTOR® MAGAZINE

performing brokerage firms and national realty firms had that certain distinctive quality that played a significant role in their growth and success. Here are some of the attributes that we think mattered: 1. Leadership. There was a passionate, involved leader who communicated the purpose, mission, and values of the organization regularly and consistently.

2. Marketing. There were specific attributes that the firm highlighted that made them different from their competitors. These may have been commission plans, but more frequently, they were business model differences, technology tools, marketing platforms, and educational offerings.

3. Communication. The leadership also communicated not only how the above attributes benefited the participants in the organization but also how it made them different from others. That helped the participants feel they were part of a special organization.

4. Relationships. The leadership at all levels worked diligently to build relationships among

the participants and the leadership team.

5. Storytelling. The leadership built stories about the people and achievements, and that reinforced a sense that the organization was exceptional in some way.

Organizations must have financial discipline and operational structure. The specialness won’t matter when a firm can’t manage its business well. But without a distinctive difference built on the characteristics listed above, an organization will be challenged to achieve above-average results—and average results in tough competitive markets won’t work well.

BRIGHT FUTURE We believe that brokerage has a bright future, regardless of today’s challenges. There are new local, regional, and national realty firms being born every day. Some will achieve a level of success beyond what most might think probable or possible. We believe that building specialness is what will separate those that succeed and all the others.

This article reprinted with the permission of Real Trends Inc. Copyright 2019

THANK YOU REALTORS

®

for 10 Great Years… 2009 - 2019

Mark Augustine

(661) 706.0446

maugustine@valleymortgageinvestments.com CalBRE#01875774 * NMLS#289612

Valley Mortgage Investments 5100 California Avenue, Suite 122 | Bakersfield, CA 93309 office 661.633.1600

| fax 661-634-0600

Prsrt Std U.S. Postage PAID Bakersfield, CA Permit #70 GROWING A STRONGER COMMUNITY

YOU’RE INVITED! SAVE THE DATE: JANUARY 24, 2020

Inaugural Celebration Dinner & Dance HONORING

Join us on...

January 24, 2020 LUIGI’S WAREHOUSE 725 EAST 19TH STREET

6pm: No Host Cocktails 7pm: Dinner and Program 9pm: Dancing Cocktail / Formal attire Black Tie optional

S P O N S O R S H I P S A R E AVA I L A B L E N OW ! C O N TAC T C I N DY AT 6 61 . 6 3 5 . 2 31 5