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Application & Software Development If you need to add some functionality to an existing piece of custom or off the shelf software or perhaps you have an idea for a software application which can help your business; talk to us today. Whatever you need Our technical team have a wealth of expertise in developing all types of software solutions. We build stand alone software, client / server applications as well as internet based and fully hosted applications for all kinds of businesses.

The process made simple We work with you to produce a design specification. Our technical experts then translate your ideas into a Functional Specification outlining what the product or application must do. Once you’re happy with that we produce a Technical Specification for our developers and begin the build, test, quality assurance cycle. Delivering, training and supporting you after completion is part of the service.

Ideas for success Why not allow your clients our field based workers log-in to your system and be more efficient, maybe you want to allow customers to place and track orders online or perhaps you need to make one piece of software talk to another. Just talk to us and see how we can make your working day simpler, more efficient and help you to be more cost effective.

The easiest route to better eBusiness solutions.

eBusiness Solutions

BACK Consulting Technology Made Simple.

0845 257 3300 | enquiries@back-group.com | www.backconsulting.co.uk


Business Process Outsourcing When your business has a labour intensive process you can save money by outsourcing and reduce your staff costs. Whatever back office support work you need, we can help. Data Entry We combine advanced technology with data entry / data processing manpower to ensure an excellent conversion accuracy and fast turnaround time. Whether you need a mailing list for marketing, or digitised and captured data, we can help. We can convert to and from any format, and can gather data for you either from mining of web sites or scanning and conversion of a membership lists and directories.

Form Processing We can take your incoming sales orders, bookings forms or document bundles and process them. This can include inputting them into your IT systems or into a format for fast and easy use. We have expertise in converting your paper forms into PDF templates or online forms to save you time and personnel costs. We service the form processing needs of our clients in logistics, legal and IT services industries throughout the world.

Online Store Support Managing your stock items if you have an online store is time consuming. We can take your supplier catalogues and manage the upload process to your web store to save you valuable time and money. We can even scan the pictures for you and add them to your web site for a complete service.

The easiest route to better eBusiness solutions.

eBusiness Solutions

BACK Consulting Ltd. Technology Made Simple.

0845 257 3300 | enquiries@back-group.com | www.backconsulting.co.uk


Find out about some of our clients If you want to know the kinds of projects we’re involved in take a glance below and see some of our flagship projects. CollegeZapps Founded in June 2007, CollegeZapps is a web based university application system in the USA similar to the UK’s UCAS system. Students can fill in one online application form and apply to as many colleges as they wish in minutes. BACH had to ensure that over 3,000 application forms with over 90,000 data points were fielded in just eight weeks and deployed a team of 57 staff on the project. Mike Zaremba, the CEO of CollegeZapps said “BACK Consulting were one of the few who could provide the resources and management experience and planning to execute the planned project. Their pricing model was fair and straightforward, and their commitment to success was evident from onset, beginning with a visit to our offices to help us with planning and requirement stages prior to the project commencement.” “BACK provided consistent, valuable feedback and metrics throughout the lifecycle of the project. Their “hands on” day-to-day management revealed places where efficiencies could be gained, and several adaptations were made throughout the project by BACK Consulting staff to implement those efficiencies.”

The easiest route to better eBusiness solutions.

eBusiness Solutions

BACK Consulting Ltd. Technology Made Simple.

0845 257 3300 | enquiries@back-group.com | www.backconsulting.co.uk


Find out about some of our clients If you want to know the kinds of projects we’re involved in take a glance below and see some of our flagship projects. Gwen Malone Stenography Services Ireland’s leading provider of court reporting and stenography services have been working with GMSS in a multi phase technology renewal across the business including the implementation of an enterprise wide case management application to track all client cases, time recording, billling, document management and client case tracking. GMSS identified the need to allow their staff to work remotely and BACK were engaged to build and implement a remote access system that gave the out-based staff of GMSS access to their office systems just like they were sat at their own desk. MD Gwen Malone said “GMSS have always been proud to put our clients at the heart of everything we do by offering excellent customer service. We can only do this by having a combination of great people and great software and support systems. We have been working with BACK Consulting for some years now and the latest development and upgrade allows us to provide faster turnaround to clients and more efficient internal working.” “BACK Consulting fully understand our needs and the insight they had into our workings has meant that we have been able to enjoy a hassle free and extremely productive partnership in driving our firm forward. The fact that BACK doesn’t sell anyone’s software directly has meant that we have always had high quality independent advice and worked well as a team.”

eBusiness Solutions

The easiest route to better eBusiness solutions. BACK Consulting Ltd. Technology Made Simple. 0845 257 3300 | enquiries@back-group.com | www.backconsulting.co.uk


Find out about some of our clients If you want to know the kinds of projects we’re involved in take a glance below and see some of our flagship projects. QDL Northumberland’s newest training organisation needed a whole raft of specialist IT services when they made the decision to launch their new venture. Yasmin Milburn of QDL turned to BACK Consulting Limited to take care of their requirements in a “cradle to grave” support agreement. BACK were engaged to provide everything from a corporate website to enterprise email, document collaboration tools and marketing materials. “QDL turned to BACK as they came highly recommended by other customers and that was important to us. We gave them a briefing into what we thought we needed and got some great practical orientated advice that helped us make more progress than we thought we could afford. The help was really friendly and delivered in a timely way which meant we had one one less thing to worry about.” said Yasmin. “If you’re looking for a partner to get you ahead with IT you shouldn’t look any further than BACK. We were so impressed with their work they are now delivering training to our customers and gaining rave reviews. Trust is important to us and we feel very safe in the hands of BACK.”

eBusiness Solutions

The easiest route to better eBusiness solutions. BACK Consulting Ltd. Technology Made Simple. 0845 257 3300 | enquiries@back-group.com | www.backconsulting.co.uk


BACK Consulting - Services & Case Studies