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Business Analysis Skills Communication Skills

but are determined to find an excellent one. They intuitively understand continuous process improvement. Once you find a person like this, he or she is eager to learn techniques that make him more capable and effective. Analysis skills that can be acquired through education and practice include critical thinking skills, root cause analysis, process analysis (breaking large things into manageable pieces), and data analysis (organizing, categorizing, and utilizing large volumes of data in a useful way to assist in decision making). BAs learn to improve their communication skills by widening the breadth of their questioning and by fine tuning their ability to listen for true causes of problems, not just symptoms. B2T Training focuses on developing individuals to master business analysis. Our courses and products equip BAs with a full range of complex business analysis skills, techniques, and approaches. The more analysis tools a BA masters, the more valuable he will be to the organization. In many organizations today, projects and problems do not follow a simple 1-2-3 pattern. Most problems are usually more complex than they initially appear, involving a number of interrelated factors. Solutions are not always obvious or easy to build. An excellent BA knows how to get started on a problem/project that may not be clearly defined or understood. An excellent BA is flexible and able to adapt to each unique situation. They possess an inventory of problem solving skills with which they feel comfortable to deploy as needed. They are able to work with many different types of people on many different types of projects. They must be agile. Agility is obtained by having a complete set of skills; and knowing when and how to wield them quickly and efficiently. Regardless of what type of project the BA is working on, having a solid skill set will ensure the BA’s critical value to an organization.

Facilitation Techniques Use Case Analysis Requirements Planning Prototyping Asking the Right Questions Structured Approaches Documentation Standards Workflow Analysis Traceability Requirements Review Requirements Management Note Taking SDLC Knowledge Cost/Benefit Analysis UAT Planning Effective Meetings Presentation Skills Interviewing Techniques Risk Assessment Dataflow Diagramming

TA B L E O F C O N T E N T S Excellent Requirements Training Options . . . . . . . . . . . . . . . . . . . . . . .4

Advanced Courses

B2T Training Curriculum . . . . . . . . . . . . . . . .5

Developing a Business Analysis

Certification . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Process Modeling

Work Plan . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Elicitation Techniques

Facilitating Requirements for Business Analysis . . . . . . . . . . . . . . . . .16

Software Design Knowledge

Certified Core Courses

Requirements Validation . . . . . . . . . . . . . . .18

Project Management

Essential Skills for the Business Analyst . . . . . . . . . . . . . . . . . . .8

Management/Technical Seminars

Data Modeling

Overview of Business Analysis . . . . . . . . .20

Active Listening

Developer’s Introduction to Business Analysis . . . . . . . . . . . . . . . . . .20

Organizational Skills

IIBATM BABOKTM Alignment . . . . . . . . . . . . . .7

Detailing Business Data Requirements . . . . . . . . . . . . . . . . . . .10 Detailing Process and Business Rule Requirements . . . . . . . . . . .12

CBAPTM Exam Prep . . . . . . . . . . . . . . . . . . . .21 Self Study Options . . . . . . . . . . . . . . . . . . . .22

Change Control

Usability Principles Business Rule Analysis Gap Analysis

Mentoring and Coaching . . . . . . . . . . . . . .23

B2T Training • 866.675.2125 • www.b2ttraining.com 3

B2T Training Course Catalog (2009)  

A complete description of all the business analysis training courses offered by B2T Training. (NOTE: Please see our updated 2010 Course Cata...