ACW 27th September 21

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WORLD ACW Digital is sponsored by AIRPORTS.COM FREIGHTERS.COM

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The weekly newspaper for air cargo professionals No. 1,150

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27 SEPTEMBER 2021

DHL Express: #1 Best Workplace in Europe

COULD LGW CARGO DOUBLE IN 25 YEARS?

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he volume of cargo handled by Gatwick is forecast to increase to around 350,000 tonnes per year by the middle of the century (2047) – up from 150,000 tonnes in 2019/20 – if the airport’s plan to bring its Northern Runway into routine use is realised. Cargo volumes would increase to over 200,000 tonnes as the Northern Runway potentially enters service in 2029, growing steadily to over 320,000 tonnes by 2038, before hitting 350,000 by around 2047. The increase in cargo is primarily driven by the expected growth in long-haul connectivity offered by the additional runway, with widebody aircraft to destinations in Asia and the Middle East seen as providing significant growth in cargo in the years ahead. Gatwick’s existing cargo facility occupies an area of approximately 10 hectares, including 23,000 sq m of cargo sheds, and will be able to accommodate the increase in cargo that the Northern Runway project is forecast to generate. Gatwick has started a public consultation on plans to bring its existing Northern Runway into routine use alongside its Main Runway.  Full consultation materials are available on the www.gatwickairport.com/

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INSIDE

GEODIS: NEW LOGISTICS CAMPUS

SUPPLY chain operator GEODIS is acquiring 21.5 hectares of land at Trade Port Noord from Greenport Venlo. Here, GEODIS plans to build one ... PAGE 2

PEOPLE POWER AT MULTIMODAL

EXPERTS from across the logistics industry will share insight on how to build more resilient supply chains at the free-to-attend Multimodal ... PAGE 2 SHELL CALLS FOR MORE ACTION

ROYAL Dutch Shell has announced its ambition to produce around two million tonnes of sustainable aviation fuel (SAF) a year by ... PAGE 3

futureplans web pages along with a virtual exhibition and an option to book a telephone surgery with project experts or to request a virtual briefing for local stakeholder groups.  Jonathan Pollard, chief commercial officer, Gatwick Airport, said: “If we realise our plans and the Northern Runway is brought into routine use it will bring significant benefits for the local area, including new jobs

and opportunities for business. “I would encourage anyone who wants to see these benefits delivered to let us know what they think by responding to our public consultation before it closes on December 1 this year.” Dee Mathieson, managing director, Elekta – a Crawley-based company that makes medical devices – said: “Around 90% of the

vital spare parts that go into ensuring the maintenance and repair of our customers’ medical devices is by air transport.   “It would really help our business by being quicker and more efficient if we were more able to transit these parts through Gatwick, so we would welcome greater capacity and improved facilities for airfreight at this airport.”

TALKING TO TURNER

A shared uncertainty of what tomorrow will hold and global restrictions that limit people’s travel continue to create the perfect storm ... PAGE 4

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NEWS

Tech innovation and people power at Multimodal Corinne Lamoureux, mental health first aid instructor EXPERTS from across the logistics industry will share insight on how to build more resilient supply chains at the free-to-attend Multimodal event at the Birmingham NEC, October 19 to 21 2021. Panels of thought leaders will introduce new ideas about how tech developments such as machine learning, smart data and 5G can drive efficiencies and support a sustainable future for logistics. The importance of mental health wellbeing in the workplace and practical advice on how to build a diverse Next Gen workforce as part of a vision for a better industry will also be tabled at a session chaired by Peter Kelly, senior psychologist, HSE and including Corinne Lamoureux, mental health first aid instructor, Mental Health Switch. “We must ensure our industry benefits from the lessons of the last 18 months and rebuilds with a more sustainable outlook,” said Robert Jervis, director, Multimodal. “After so many months apart, it is time to come together, reconnect and find new ways of working together. “Multimodal is proud to be one of the first supply chain exhibitions to open its doors post-COVID-19 and provide a much-needed opportunity to meet face-to-face and drive new business opportunities.” There will be a shipper perspective on the state of the industry post Brexit and COVID as part of the opening plenary session, chaired by Shanker Singham, CEO, Competere. Seminar sessions at the three-day event will also cover the impact of Brexit so far and what to expect next from import controls for trade from the EU next year in a panel joined by Robert Windsor from the British International Freight Forwarding Association (BIFA) and Peter MacSwiney, chairman of software house ASM.

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otal Touch Cargo Holland BV (TTC) and Air France KLM Martinair Cargo (AFKLMP Cargo) have entered into a partnership within the framework of the airline’s sustainable aviation fuel programme. Under the partnership, AFKLMP Cargo will use sustainable aviation fuel (SAF) on selected cargo flights from Nairobi – Kenya to Amsterdam Airport Schiphol, carrying TTC’s fresh agricultural and horticultural products. Bénédicte Duval, vice president Africa at Air France KLM Martinair Cargo, welcomed Total Touch Cargo CEO and owner Harry van der Plas at the AFKLMP Cargo headquarters at Schiphol to sign the formal documents. The agreement includes a fixed annual investment from Total Touch Cargo that will allow AFKLMP Cargo to further expand development and procurement of SAF. TTC’s contribution will be used to cover the cost differential between conventional aircraft fuel and SAF. Total Touch Cargo specialises in the air transport of fresh flowers, vegetables, herbs, fruit and fish from Nairobi to Amsterdam on a daily basis. The company has been playing an instrumental role in developing the cold chain industry from Kenya. To guarantee quality control, Total Touch Cargo has its own airside warehousing and cold storage

Harry van der Plas and Bénédicte Duval facilities in a joint venture with Kenya Airways at the Jomo Kenyatta airport in Nairobi. Total Touch Cargo ships around 350 tonnes a week of exports. Pier Luigi Vigada, director Eastern & Southern Africa at Air France KLM Martinair Cargo says: “We are delighted that a professional company like Total Touch Cargo and its visionary CEO Harry van der Plas have teamed up with us. Total Touch Cargo is the first freight forwarding agent in Africa to commit to our SAF programme. Its vision on sustainability

and enthusiasm about our programme form part of a clear path to make the airfreight industry for daily commodities, a cleaner and more sustainable one. Congratulations to Total Touch Cargo.” Van der Plas says: “The SAF programme fits in perfectly with our vision and drive to be a first-mover in relation to innovative industry developments, as well as maintaining a focused strategy to be a distinguished service provider with airlines and long-term relationships to achieve optimal customer satisfaction.”

GEODIS invests in building new sustainable Dutch logistics campus SUPPLY chain operator GEODIS is acquiring 21.5 hectares of land at Trade Port Noord from Greenport Venlo. Here, GEODIS plans to build one of the most sustainable logistics facilities in the Netherlands: a 130,000 sq m contract logistics site servicing customers from various vertical sectors and designed to accommodate the current growth in e-Commerce. The Venlo region is one of Europe’s prime spots for logistics activities, located near the Dutch border with Germany, acting as a link between the nearby air and seaports of Amsterdam, Rotterdam and Antwerp with the major industrial markets of the continent. “Trade Port Noord has excellent connections to the European multimodal infrastructure via road, river, rail, ocean and air. This makes it the ideal location for GEODIS to operate cargo flows for international clients, and to manage their warehousing and logistics needs utilising our European distribution network – and to expand our Benelux-Germany-Poland corridor at the same time,” says Marie-Christine Lombard, CEO of GEODIS. The construction of the new facility will start in 2022. GEODIS is committed to protect the environment and ensure the well-being of its employees. “Health and safety of our employees has always been our

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ayCargo has appointed Christian Dornhaus as managing director for Europe, the Middle East, India, and Asia (EMEIA) as the cargo payment platform continues rapid global growth. He brings over two decades of experience in the logistics and freight industries, most recently as vp of sales Europe at UPS company Coyote, as

ACW 27 SEPTEMBER 2021

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AFKLMP Cargo welcomes Total Touch Cargo to its SAF programme

first priority – already before the COVID-19 pandemic, and still today”, says Marie-Christine Lombard. “In the same spirit, the GEODIS logistics campus in Venlo will be one of the very few logistics buildings in the world with a WELL certification.” “The new GEODIS campus is not only impressive in size, but it is also ambitious. To achieve the highest possible BREEAM-rating, we will pay attention to every detail in both design and material use, as well as design various energy saving systems,” says Tim Habraken, sustainability director at CBRE.

PayCargo appoints Christian Dornhaus as EMEIA md

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well as having held previous senior roles at FedEx, Panalpina, Bolloré and Dachser. “This is an exciting time to be joining PayCargo’s leadership team as we witness a huge uptick in adoption of digitalisation across the freight industry, which is supporting our platform’s rapid global growth,” said Dornhaus.

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Dornhaus will be based in Madrid, from where he will lead a team dedicated to delivering PayCargo solutions across EMEIA. “We have seen continuous growth in users and are currently on track to process $10 billion of freight-related payments; a 250% increase from 2020,” said Eduardo Del Riego, PayCargo global CEO.

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Tower Cold Chain moves into new premises Shell calls for more action on global aviation emissions

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harmaceutical thermal protection specialist Tower Cold Chain is opening a new global headquarters. Located close to its existing premises in Theale, just 30 minutes from London Heathrow Airport, the 2,600 sq m building will greatly expand Tower’s container conditioning and storage capacities, as well as enhancing its design, laboratory and testing capabilities in the development of robust, reliable and reusable temperature-controlled pharmaceutical supply chain solutions. The new headquarters features a special Innovation Centre and additional office space which is available for customer use, providing opportunities for meetings and product assessments, as well as the investigation and development of enhancements and new technologies. In addition, the expanded laboratory facilities will further strengthen Tower’s testing and qualification capabilities and include two new environmental

test chambers with a larger capacity for qualification and development of new product ranges. “This is another important milestone in the continued growth of Tower,” commented Niall Balfour, Tower’s CEO. “We are experiencing increasing demand for our range of services to support the fast and efficient distribution of temperature-critical pharmaceuticals and life science products, ensuring they maintain their efficacy to deliver the best result for the end-patient. “The additional space and facilities in our new premises further strengthen our collaborative approach, which is at the heart of every project, and will enable us to react even more quickly to customer requests.” The UK headquarters will also support Tower’s growing global network of strategically located hubs throughout Europe, the USA, Asia-Pacific, India and South Africa improving both proximity and availability of containers. The com-

pany’s global standard operating system ensures ease of ordering for customers, matching their supply chain needs. Tower’s extensive product offering also means it can supply containers at all pharmaceutical temperature configurations and standards to meet the different requirements of Euro, US, single and double pallets, as well as smaller sub-pallet consignments. The company was one of the first to adopt phase-change materials to protect temperature-sensitive materials, as well as developing a patented built-in data logger for its products. More recently, Tower introduced a range of unique biotechnology deep frozen pack-out solutions. In its last 15,000 shipments, the company has recorded fewer than 0.1% temperature excursions. “Delivering product protection and safety as part of an efficient, reusable system are critical requirements of a cost-effective pharmaceutical supply chain,” concluded Balfour.

SenAer and Intertrust partner for a digital approach

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enAer Trading, the global aircraft trading platform, has announced that Intertrust Group will join the platform infrastructure as a preferred provider of services including GATS Trustee, escrow agent and payments co-ordinator. Intertrust Group is a global leading expert in management and administration

services to debt issuances, securitisation, structured and aviation finance transactions across the world. SenAer is a digital trading platform to facilitate trading in aircraft and parts by airlines, lessors and institutional investors with a focus on widening the traditional investment base for secondary aviation asset sales.

Nollaig Murphy of SenAer commented: “We are delighted to partner with Intertrust Group, one of the leading financial technology service providers in the world. Intertrust Group has a proven track record of delivering solutions for clients operating across the globe and this, coupled with the fact that Intertrust Group is the first

company outside the US to be an approved GATS trustee, made the partnership a natural fit. “We are committed to providing a digital approach to aircraft sales executed in an efficient manner providing security to all parties, and our partnership with a global leader like Intertrust Group reflects that commitment.”

SAMAD fully electric aircraft test flight is a success

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K-based, SAMAD Aerospace has successfully completed the first test flight of its fully electric Starling aircraft. The Starling aircraft will offer door-todoor human air transportation and high value cargo shipments, especially to remote locations. It can transport either one passenger or 100 Kilograms of payload at a speed of 120 miles per hour and range of 220 kilometres. The hover test flight focused on flight control systems and handling quality of the aircraft during the hover. Dr. Seyed Mohseni, CEO of SAMAD Aerospace, commented: “It was fantastic to be the first person to fly our beautiful

Starling aircraft. The experimental test flight went to plan and was the next step to make Starling aircraft a reality. The fully electric VTOL aircraft will change the future of transportation whilst reducing emissions and carbon footprint. This mission started 25 years ago with a plan to build a winning team and the best in class aircraft in the world.” The SAMAD Aerospace team of experts in their respective fields, including aerodynamics, aircraft design and propulsion systems are already planning the next test flights. SAMAD say the Starling aircraft will revolutionise the way goods fly around the world.

ROYAL Dutch Shell has announced its ambition to produce around two million tonnes of sustainable aviation fuel (SAF) a year by 2025. It also aims to have at least 10% of its global aviation fuel sales as SAF by 2030. “Currently, sustainable aviation fuel accounts for less than 0.1% of the world’s use of aviation fuel. We want to help our customers use more SAF,” said Anna Mascolo, president of Shell Aviation. “With the right policies, investments and collaboration across the sector we can accelerate aviation’s progress towards net zero by 2050. “Last week we announced that we have taken a final investment decision for a new biofuels plant at our Rotterdam Energy and Chemicals Park. Shell also offers certified nature-based carbon credits to offset emissions, and we are exploring other ways to help aviation get to net zero, including hydrogen power.” The announcement came as Shell published two reports looking at how the aviation sector can accelerate its progress towards decarbonisation.

Decarbonising aviation Cleared for Take-off is a joint report by Shell and Deloitte, based on the views of more than 100 aviation industry executives and experts. It says that the current global industry targets are not ambitious enough, and that the aviation sector should aim to achieve net-zero emissions by 2050. The report outlines 15 ways to reduce emissions between now and 2030 that will help aviation to reach net zero by 2050. Shell’s companion report Decarbonising Aviation: Shell’s Flight Path outlines how Shell, as one of the world’s largest suppliers of aviation fuel and lubricants, can help its aviation customers decarbonise. It announces Shell’s ambition to produce around 2 million tonnes of SAF a year by 2025. Currently, Shell supplies SAF made by others. Achieving the new ambition would make Shell a leading global producer of SAF and support the decarbonisation of the aviation sector. The SAF production ambition would align with Shell’s target of becoming a net-zero emissions energy business by 2050, in step with society. The ambition was announced after Shell said it will build a biofuels facility at the Shell Energy and Chemicals Park Rotterdam, the Netherlands, with the ability to produce 820,000 tonnes of low-carbon fuels a year, including SAF. SAF has a key role to play in decarbonising air travel. Compared with conventional jet fuel derived from fossil fuels, when used neat SAF has the potential to cut life-cycle emissions from aviation by up to 80%. It can be used immediately as a drop-in fuel, blended with conventional jet fuel, without the need for a fundamental change in infrastructure or aircraft design. Key highlights from the Decarbonising Aviation: Cleared for Take-off report include: § Aviation has often been considered a sector that will decarbonise later than others. This attitude should be replaced by a greater sense of ambition. § Choosing SAF as the primary means of decarbonisation has the advantage of avoiding the need to redesign aircraft or airport infrastructure. § More ambitious efforts are required and investments must start sooner if SAF is to be adopted at scale within 15 years. § The uptake of certified carbon offsets must significantly increase in the short term, so they can play as full a role as possible in the early stages of decarbonisation.

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NEWS

TALKING TO TURNER Yasmin Turner, our Features Editor, took the time to talk with Liz Woolmington, senior regional manager cargo – EMEAI, United Cargo

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shared uncertainty of what tomorrow will hold and global restrictions that limit people’s travel continue to create the perfect storm for a turbulent ride out of the pandemic. Although

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WOOLMINGTON: “WE’RE PROUD CAPABILITIES AND EXPERTISE TO passenger demand is certainly on the rise in the EMEAI (European Middle East, Asia, India) region, heading back to ‘normality’ is a slow process. “There have been two key learning points of the past 16 months,” Liz Woolmington, senior regional manager cargo – EMEAI, United Cargo, told ACW. “Firstly, to be as flexible as possible to adapt to changing circumstances. This has been a challenging period for markets around the world. Even where there is a period of stability in one area or country, there has been a change somewhere else. As a result, the challenges, and indeed the rewards, are identifying solutions for continuity to ensure customer service and reliability.

“Secondly, with less social interaction and changed working conditions, particularly the prevalence of working remotely, it is important that we all stay connected and ensure we look after our colleagues’ wellbeing.” Despite the challenges, United has continued operations, to keep people and cargo moving around the world. Running a reduced schedule from Heathrow, the airline currently operates six non-stop flights per day to five destinations, once daily to New York/Newark, Chicago, Houston, San Francisco and double daily to Washington. In the EMEAI region, United flies from 21 airports - London Heathrow, Dublin, Brussels, Amsterdam, Paris CDG, Frankfurt, Munich, Milan Malpensa, Rome Fiumicino, Zurich, Lisbon, Madrid, Barcelona, Athens, Dubrovnik, Reykjavik, Tel Aviv, Accra, Johannesburg, New Delhi, Mumbai - with non-stop services to New York/Newark, Chicago O’Hare, San Francisco, Denver, Houston and Washington/Dulles.

Exciting opportunities New routes planned for the rest of the year include Lagos - Washington/Bangalore - San Francisco as well as the return of the seasonal Cape Town - New York/Newark service.

“United’s return to Lagos is an exciting opportunity for both the passenger and cargo markets. Our presence in Africa continues to grow, and we are working with our local sales and interline partners to provide excellent service in the region,” said Woolmington. “In India, we are looking forward to expanding our established network, and providing even more service to our dedicated customers there.” “Throughout the pandemic, United has been a leader in nimbly reshaping and adjusting our international and domestic schedules in response to customer demand. United Cargo and United’s International Network Planning teams are continuously analysing cargo and passenger demand trends and adjusting the schedules to suit. We continue to evaluate our schedule on an on-going basis, making regular schedule adjustments throughout the rest of the year with a goal of optimising our global network and fleet and best supporting our customers. With some routes restricted due to closed borders, there are others which provided opportunities. “United has been adept at identifying these, hence new routes were introduced for both passengers and cargo. We have either launched, or have scheduled to launch, new services in recent months – such as Dubrovnik, Johannesburg, Bangalore, Lagos, and increases in US domestic routes in and out of Florida and Hawaii. From a cargo perspective, with regards to the planning process, input on expected demand is always taken into consideration when determining our network. “Additionally, we continue to work closely with our freight forwarding and pharmaceutical partners to identify additional flying opportunities that support the distribution of COVID-19 vaccines worldwide.”

A significant contribution to global welfare United was the first commercial airline to fly FDA-authorised COVID-19 vaccines to the US.

Amerijet appoints Exp-Air Cargo as Canadian GSSA AMERIJET International Airlines has appointed Exp-Air Cargo as its Cargo General Sales and Service Agent to represent its schedule across the ten provinces and three territories of Canada. Exp-Air Cargo will be providing full cargo sales, marketing, customer service and road feeder services connecting to Amerijet’s cargo hub in Miami. “With two weekly departures from Canada to Miami, Exp-Air Cargo will offer great connectivity to the Amerijet network,” said Danny Olynick, Exp-Air president. “We offer solutions for all types of shipments from general cargo, personal effects to dangerous goods, oversize shipments and temperature-controlled shipments.” “We are delighted to partner with Exp-Air to broaden our reach across Canada. Exp-Air has the expertise to support both our B2C and B2B business,” said Eric Wilson, Amerijet’s chief commercial Officer. “With Canada’s strong ties to the Caribbean, Mexico and Latin America, the partnership with Exp-Air Cargo will provide the Canadian market seamless access to our all-cargo services.”.

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afklcargo.com

Advertorial

HERE TO CONNECT YOU WITH THE WORLD INTRO

Our industry depends on logistical, digital, and personal connectivity. That’s why, at Air France KLM Martinair Cargo, we’re Here to Connect - with our environment, across the globe, and into the future. Being one of the world’s leading airline groups in the air cargo industry, and part of the unique SkyTeam Cargo alliance, we offer unparalleled reliability and seamless connections solutions across the globe.

SUSTAINABILITY

For 16 consecutive years, Air France KLM has been listed amongst the top 3 sustainable airlines in the Dow Jones Sustainability Index. As a leading sustainable airline group, we are dedicated to enabling more sustainable connections across the world, we are pioneering the use and distribution of sustainable aviation fuel (SAF). Our SAF programme produces an alternative to crude oil and connects partners in the cargo industry in a joint effort to cut CO2 emissions on a yearly basis.

COVID

During the pandemic, our work proved more important than ever. Our role was crucial in the transportation of vaccines and other specialized cargo needed to fight the coronavirus safely and securely. Our customers can rely on our extensive and reinforced CEIV / IATA certified chain of control, and we now have a 24/7 service centre dedicated to the safe delivery of Covid-19 vaccines. We understand the importance of keeping vital supply chains operating smoothly and without disruption and are here to connect essential resources to their locations of need. Air France KLM Martinair Cargo is Here to Connect: freight to its destination, partners to our SAF programme, and you to our services.

Connect with us at: www.afklcargo.com NETWORK

Our extensive network of 295 destinations in 110 countries supports global connectivity. Our fleet of 453 aircraft carried over one million tons of cargo to and from these destinations in the past twelve months. And, last but not least, more than 3,500 dedicated freight employees ultimately ensure that we are a true engine of connectivity!

SERVICES

Logistical connections enable human connections. That’s why we’re here to help you make your connections, when, how and where it matters most to you. We are continuously working to connect with new customers and remain the go-to global carrier of choice. myCargo, our simple, online booking tool, puts you in control of your bookings, making it easier than ever to book and track your shipments. By empowering our customers with their own personal toolkit, it’s never been easier to get a quote, check schedules or file a claim. And as it’s fully digital, you can find your own information anywhere, on any device, while keeping your files safe.


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TO HAVE PUT OUR EXTENSIVE RESOURCES, WORK OVER THE LAST YEAR” In early December 2020, the airline flew five cargo-only flights on behalf of Pfizer, delivering COVID-19 vaccines from Brussels to Chicago. “As United Airlines, and particularly as the United Cargo division, we are immensely proud to be the first commercial airline to fly these vaccines. Knowing that you belong to an organisation that has taken a bold step with such a significant contribution to global welfare is very motivating,” said Woolmington. “The credit is with the team that put this all together – our specialty products team, sales and operational colleagues and service partners in Brussels and Chicago, the compliance and safety teams, regulatory advisors and network planning. They have all made us proud.”

COVID Readiness Task Force In anticipation of the vaccine shipments, United created a COVID Readiness Task Force to ensure the appropriate infrastructure and partnerships were in place to support the distribution on a global scale across the United network. The airline’s speciality product solutions for temperature-sensitive shipments, TempControl, LifeGuard and QuickPak were also on hand to protect the integrity of vital shipments. “Since the end of December 2020, United Cargo has completed several vaccine transport missions and we will continue to refine our processes to ensure this vital cargo is transported in the safest, most efficient way possible. This means providing comprehensive solutions for our customers, such as expanding our temperature-controlled and cold storage capabilities, as well as having a dedicated team of experts to handle vaccine shipments and customer enquiries,” explained Woolmington. “We have also enhanced our processes to ensure we clearly identify vaccine shipments and assign them higher boarding priority, creating more options for greater shipment visibility. United has been proud to put our extensive resources, capabilities, and expertise to work over the last year, teaming up with logistics and pharmaceutical companies around the world to support the distribution of these life-saving vaccines.”

An increased appreciation for air cargo “It is clear that there is an increased appreciation for air cargo, reflecting the critical role it has played in the pandemic. We know that we won’t go back to what we knew as ‘normal’, but rather we will simply have to transition into a new way of doing business and managing our cargo operation,” concluded Woolmington.

Billund Airport signs CHAMP’s Cargospot Handling BILLUND Airport has signed for CHAMP’s Cargospot Handling solution, to further digitalise and accelerate their operations – moving away from a long-term provider. The solution will be used by its handling agent, Cargo Center Billund (CCB) as a long step to further digitalisation and paperless handling of the more than 100 airlines and 50 international forwarding companies. This new step will increase the speed and quality of the airport’s operations. CHAMP’s Cargospot Handling is a sophisticated and comprehensive cargo operations and terminal management system that is straightforward and efficient for ground handlers and

terminal operators to use, allowing for easy training with minimal training time required. With Cargospot Mobile, CCB can now take advantage of a range of devices, and reduce the inefficiencies brought on by using non-native operation systems. All data collected on the warehouse floor is now fed directly into its cargo management application. “We and CCB are excited to offer a more streamlined experience for our customers through Billund Airport,” said Jan Ditlevsen, vp airfreight at Billund Airport. “We are thrilled to be using the latest technologies with Cargospot Handling.”

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DYCHE: “AUTOMATION IS INEVITABLE” T

he logistics industry is undergoing a technological revolution. Spurred on by the pandemic, more and more companies are investing in automated solutions to grow their businesses and cope with increasing demand. This is particularly true for warehouses and fulfilment facilities in which efficiency and accuracy is key. With challenges along the supply chain as a result of Brexit and the pandemic, demand for warehouse automation has been spurred on, said Jason Dyche, director of automation at UK-based Big Box Automation, a company that specialises in innovative technology led solutions for warehouse automation. “Due to the events of the last 18 months, the pandemic, Brexit and shortage of labour including drivers, there is interest in all aspects of our goods to person/sortation and automated guided vehicles (AGVs),” explained Dyche. “My general view is that companies were planning on introducing aspects of automation in the next 7-10 years; however the reality is that organisations are reviewing areas of automation and efficiency through their business with the view to act more quickly, even immediately. “Warehouse automation is inevitable especially in manufacturing, e-Commerce and time challenging sectors.”

Automated solutions Big Box offers automated solutions in the form of robotic handling, e-fulfilment and scanning. Robotic handling solutions replace manually operated Mechanical Handling Equipment with robotic operated machinery. The company offers Autonomous Lift Trucks

(ALTs) – these can be seen as direct replacements for the pallet trucks, stackers, reach trucks and very narrow aisle vehicles. They also offer Autonomous Mobile Robots (AMRs), which are intelligent individual robots engineered to move a diverse range of inventory payloads – on pallets, racks, cages or trolleys – amongst zones in a warehouse. E-fulfilment technology can merge with warehouse staff to streamline processes. For example, the Ranger Goods To Person Fulfilment Robot operates in combination with GreyMatter, Big Box’s dedicated operational management software and the human workforce to perform warehouse movement, delivery consolidation, packing and sorting for despatch.

A seat at the automation table “Big Box customers range from small and medium-sized enterprises through to manufacturing and global businesses as well as e-Commerce. Every customer has different challenges so Big Box works in partnership with the client to provide the “right solution”. This could be scanning, picking, automation, mezzanine floors and temporary warehouse buildings,” said Dyche. SMEs, 3PLs, Blue Chip companies and e-Commerce businesses most certainly have a seat at the automation table. Being proactive today means being less reactive tomorrow. Although interest in warehouse operations has been peaked during the pandemic, it has not been without its complications. “The pandemic has affected everything,” said Dyche. “From site visits and restrictions to lead times and the way we communicate with clients but we are flexible and versatile

so we’re ready to provide options and alternatives for our customers. Unsurprisingly it has been the industries that have performed well that have invested in automated processes. “Working in the home delivery and e-Commerce sectors there has been dramatic uplift in orders. This has been seen especially in scanning and picking solutions where you can save 3-4 seconds per pick and return on investment can be as quick as 3-6 months,” said Dyche.

Technology is changing The warehouse automaton sector is constantly changing as new technologies emerge. “Technology is changing and developing faster than ever,” explained Dyche. “For example AGVs can now lift pallets at 11.5 metres high working with the latest software decreasing accidents and increasing capacity working

around the clock.” When it comes to research and development, Dyche noted that each client’s needs are different and therefore require a unique approach to fit in with their goal. He said: “Because of this, we visit the site, listen, review and then provide options on best practice and products bespoke to the budget and company strategy. We also offer Lean Six Sigma, a service which looks to remove waste, reduce variation and optimise operational efficiencies. “Big box has over 20 years’ experience in intralogistics, buildings and automation across many sectors. “We work with a number of partners so we can assess each client’s challenges and brief and provide a bespoke solution which works. Through our knowledge and expertise Big Box provide the right solutions within budget and to meet objectives.”

Drones can add value in warehouse settings DRONES are becoming the future of the supply chain. The technology can be a viable option to replace manual inspections and surveillance operations in warehouses. The size of warehouses is increasing and the difficulty in attracting skilled labour, increasing demand for customer services, and the rise of e-Commerce have intensified the need to further increase efficiency in warehouse operations through the use of automation. This need for automation is supported by constant innovation and upgrades in technologies like scanning, AI, ML, onboard computing power and more. Inventory management is the highest potential use case for drones. In the area of inventory management, drones can be used for inventory audit, cycle counting, item search, stock taking and so on. In these physical inventory count meth-

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ods, a person walks or drives to a designated location in the warehouse, scans the barcode of the item and moves on to the next location following their schedule. This counting method is slow, labour-intensive, expensive, repetitive, and dangerous as people must work at heights. Drones can add value to optimise this process. Denmark-based DSV are reaping the benefits of drone technology.

Last year, the company in collaboration with tech innovator Verity, implemented an autonomous drone system in several of its warehouses to help manage inventory. The drone system can scan barcodes without human interaction and detect if pallet positions are empty or occupied. Operating mainly at night, the drones don’t interrupt warehouse operations. “The drones know down to each centi-

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metre where goods are located, and the information they provide with their scans can be compared with information in our system. “This helps us to increase the predictability and visibility of inventory,” says Luca Graf, senior director, innovation, at DSV. Drones have proved that manual counts can be avoided to a large extent and that inventory data becomes virtually error-free, thereby helping to reduce stock. “We want to offer our customers high-tech supply chain solutions, which is why we work with innovative companies like Verity. “We have had a good, hands-on collaboration with them on this drone system, which we expect can benefit many of our warehouse operations where the business case makes sense,” says Peter van der Maas, executive vice president, Benelux, DSV Solutions.

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KÖRBER BUILDS FIRST AUTOMATED WAREHOUSE ON ISLAND OF CEBU

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igBlue Logistics Corporation (BBLC) is working with Körber on a deep-freeze warehouse to reduce energy consumption and increase productivity and maintain its rapid growth in the Philippines. BBLC was facing several challenges. This includes a lack of labour, given cold storage’s challenging conditions from a health and safety perspective. Additionally, the company wanted an environmentally friendly solution; one that allowed them to expand operations within their limited land availability, along with reducing high energy usage from heat loss in their manual freezer warehouse. BBLC needed a partner with extensive automation and supply chain expertise and found this in Körber. Designing a concept consisting of a -28°C automated highbay warehouse with five 30-metre-tall automated storage and retrieval machines (ASRS/stacker crane), Körber optimises space by allowing higher storage density per square metre. Furthermore, the stacker cranes contain energy recuperation units, reducing energy consumption by up to 35%. This, combined with the new warehouse’s smaller footprint, reduces heat loss, meaning less energy is required to cool the building.

Safer environment The system is controlled by Körber’s warehouse control system (WCS) which interfaces with the customer’s SAP enterprise resource planning (ERP) system.

The ASRS will also provide a safer environment for staff and increase efficiency. It removes the need for manual storing and put away of goods in the sub-zero warehouse. It also improves operational efficiency by maintaining a consistent temperature by operating in a closed space without human interference. Lastly, it allows BigBlue to effectively cope with labour challenges, as the automatic operation requires fewer staff. As a result, BigBlue can expand to the next level through technology. Nikolaus Stumpf, project manager at BigBlue comments: “We were impressed by the strong commitment from all levels within Körber throughout the entire project. “The fact that the Körber team was also able to understand and address our questions and concerns promptly with profound technical and operational knowledge made us confident that they are the right partner for us.” Win Thian Chai, CEO Automation Asia, Körber Business Area Supply Chain says: “Today’s supply chains are complex, even more so for chilled goods. Stricter regulatory requirements, higher customer demands all while striving to keep energy consumption low are just a few of the challenges our customers have to deal with. “With the use of our automated system and warehouse control software, BigBlue is actively tackling them, setting the course for further growth with Körber.” The automated warehouse is expected to take up operations in Q2 2022.

ACW 27 SEPTEMBER 2021

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CCA PERISHABLES EVENT FEES AID KIDS CHARITY

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he big-hearted Cool Chain Association (CCA) asked delegates for its recent, virtual Perishables Conference on September 15 to donate to children’s charity Every Infant Matters instead of paying a registration fee. The conference, supported by platinum sponsor PPECB, gold sponsor MSC, and silver sponsor FPT, provided a platform for delegates to learn about new ways to drive quality and efficiency in the temperature-controlled supply chain. The event saw board members provide an update on current CCA projects that are supporting a more quality-driven cool chain. “CCA members work together on projects that will help improve the quality of the cool chain and we have plenty of useful information to share at our conference, especially given the challenges of COVID,” said Stavros Evangelakakis, CCA chairman. “The value of collaboration is in sharp focus at the moment, and we will be sharing

knowledge and information to help support stakeholders from across the cool logistical value chain to be more agile and less wasteful.” Guest speakers included Lucien Jansen, PPECB chief executive officer, and Dr Radhika Batra, founder of Every Infant Matters, the CCA’s chosen charity.

Poverty-stricken Every Infant Matters serves poverty-stricken communities in India, Nigeria, and the Dominican Republic with last-mile healthcare solutions. The conference programme featured talks by Evangelakakis and Nicola Caristo, CCA secretary general and airline partner manager of SkyCell AG. They were accompanied with round tables chaired by CCA board directors examining data sharing, risk and change management and collaboration in practice.

DHL Express: #1 Best Workplace in Europe 2021

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HL Express, international express service provider, has been named as the number one best workplace in Europe in the Great Place to Work annual list. This recognition from Great Place to Work in collaboration with The Economist Group acknowledges the company’s tremendous investment in its employees. DHL Express, ranked 10th last year, significantly improved its commitment to a positive and supportive work environment during the past year. “We are delighted that we – together with all our employees – succeeded in creating the best possible workplace. This journey has certainly been a marathon and not a sprint – being recognised as the best place to work is the result of a sustained focus on jointly building an environment that motivates, values and develops our people,” said Alberto Nobis, CEO Europe DHL Express. “Our employees are doing an outstanding job and have proven to go above and beyond, especially over the last 18 months. “Throughout the pandemic, they have been enabling global trade and supporting communities we operate in. Their motivation stems from our longstanding culture of recognition, which is also reflected in our employee satisfaction. People are at the heart of our business.” DHL Express attaches great importance to value the work of its employees. That is why the company invests tens of millions of euros annually in its employees around the world. The company’s numerous initiatives are particularly well received: The “DHL’s Got Heart” initiative, for example, enables employees to support causes they are passionate about and the “DHL4her” programme supports and encourages women. A comprehensive learning programme, “Certified International Specialist” (CIS), equips employees

with the knowledge they need to deliver outstanding customer service every day. With these and other initiatives, DHL is constantly improving the working conditions of its employees. “We clearly see the importance of investing in our people. Our guiding principle ‘Connecting People. Improving Lives’ applies to our customers and our employees,” says Farnaz Ranjbar, senior vice president HR Europe, DHL Express. “It is vital to us to not only recognise the commitment of our employees but also to encourage it. Appreciation is a great motivator and we are proud of how our initiatives and HR efforts have evolved and our employees enjoy working with us.” To be recognised as a ‘Best Workplace in Europe’, com-

panies must participate in Great Place to Work’s Best Workplaces national lists. This recognition is based on confidential survey data that assesses employee experience in trust, innovation, company values and leadership. “Companies are also rated on how well they create a For All workplace experience that includes all employees, regardless of who they are or what they do. This year, COVID-19 put the spotlight on physical and mental wellbeing for both employers and employees. “The Best Workplaces in Europe have set a new standard of care for employees across a variety of industries,” said Michael C. Bush, CEO of Great Place to Work. “These companies are led by the type of leaders who pride themselves on supporting the needs of their employees.”

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