Tenants NewsleƩer | Spring 2018
RENT CONSULTATION 2018 - 2019 At its November meeting, Ayrshire Housing’s Board agreed to consult on the acceptability, or otherwise, of a possible rent increase of no more than 3%. We wrote to all tenants in December with details of the proposal and outlining the potential implications associated with a range of options such as accepting the proposal, an increase lower than the proposal or no increase at all. In the letter, we also provided a breakdown of the association’s costs for last year and how the rental income was spent. Tenants were asked what their preference was for this year’s proposed rent increase. We received 52 responses to the survey. The following table shows the responses to the consultation. Proposal
Number of Responses
% of Responses
No increase
6
12%
Increase below 3%
5
10%
Increase at 3% (Board recommendation)
41
79%
In addition, results from our last comprehensive tenant satisfaction survey indicated that the overwhelming majority of our tenants felt that the rent charged offers good value for money with 87% of tenants indicating this during the survey. The Board carefully considered this feedback when it finalised its rent increase of 3% at its February meeting. We are very grateful to all who participated and provided feedback on the consultation. Respondents were entered into a draw to win a £25 shopping voucher. Pictured right are tenant Board members Kenny George and Suzi Williamson picking the winner from the prize draw entries. CONGRATULATIONS TO MR & MRS DUFFY OF MAYBOLE!