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communications you are representing a team and an organization and you have obligations to respect the privacy, space and property of others. BE CIVIL

Civility is essential at the office, at home or anywhere else for that matter. Civility is: • A conscious awareness of the impact of one’s thoughts, actions, words and intentions on others • A continuous acknowledgement of one’s responsibility to ease the experience of others (e.g. through restraint, kindness, non-judgment, respect and courtesy) • A consistent effort to adopt and exhibit civil behaviour as a non-negotiable point of one’s character

For many of us, fully embracing technology means a daily struggle to keep up with chronic change. Consumed by our efforts to be digitally competent, we often end up forfeiting the “high-touch” – the human side of interaction – for “high-tech” approaches. This is to be expected… to a point. But when we begin blaming the tools and the technology itself as an excuse for poor spelling, unclear messages and inappropriate tone, there can be long-term, negative impacts. To properly evolve along with these changes in technology, retaining our age-old standards of etiquette and civility are key.

According to Radicati Group Inc., a technology market research firm in California, an average of 144.8 billion emails were sent worldwide per day in 2012. The average time spent per week reading and answering email was 11.8 hours, or 28 % of a 40-hour work week.

To learn more, visit www.civilityexperts.com

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Ayoko Magazine Vol. 3  

Print media continues to be an important tool for business, and Ayoko Magazine’s format, style and content, illustrates how our business too...

Ayoko Magazine Vol. 3  

Print media continues to be an important tool for business, and Ayoko Magazine’s format, style and content, illustrates how our business too...

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