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May 2010

PHOTO LEFT: All-West Glass Regional Manager Bob Normandeau (left) presents a donation of $11,000 to Ted Vanderveen in support of the Grande Prairie Rotary House, a homeless shelter in Grande Prairie, Alberta. The funds will be used to purchase much needed equipment. Rotary House has a capacity of 143 people. Their services include in-house outreach, in-house housing advocates, in-house classroom and computer labs, and an in-house library. There will also be a place for community meals, a community office and community board room. If you are in Grande Prairie and area and would like to contribute, a donation of $8.00 will provide a homeless person with a place to sleep for a night. www.rotaryhouse.ca

Tail Winds...by Laura Stanton, VP It is our annual call for the Carole Young Bursary! Carole Young was a huge factor in the success of AWG and All-West Glass and because her training was in accounting and finance, the bursary is given in this spirit. Although given that our business is construction based we will also honour applications within the construction and business sectors. We will be awarding $2,000.00 to one recipient this year! You will all be receiving a letter outlining eligibility requirements with your pay stubs. To pay out the bursary on a yearly basis we maintain an endowment fund that allows us to sustain the funding of the bursary on an ongoing basis. To date this endowment is over $31,000 and has been created by donations from all of you! Thanks to everyone again who has given so generously to this worthy cause. Employees really are AWG’s greatest asset.

Laura Stanton Vice-President On another note, our accounting department is beginning the arduous task of completing the year end financial statements for the entire group of AWG Companies. This is an enormous amount of work, always performed in a very limited time frame, and we always seem to get through it without too much pain. I would like to take this opportunity to thank all of the Admin Staff for their hard work not just at this time but throughout the year. Without all of these great people we would not be as efficient or as accurate. Statements should be published by the end of May.


Congratulations! The following All-West Glass and IGD employees have all reached 5 years accident free!

Chad Dudoward AWG Prince Rupert Brian Grubb AWG Smithers Kevin Quang AWG Edmonton Eric Johnson AWG Edmonton Photo Above: AWG Kitimat Manager, Doug Paterson (far left) accepts a nomination from the Kitimat Chamber of Commerce 2010 Business Excellence Awards as one of the top three construction businesses in Kitimat. The eventual winner was Jack Oviatt Construction but AWG says they were honoured to be nominated.

Clinton Campbell IGD Edmonton William Jenkins IGD Edmonton Chris Lennox IGD Prince George

North American Occupational Safety & Health (NAOSH) Week is May 2-8, 2010.

Photo Above: Members of the PG U12 PETITE RINGETTE TEAM pose next to the AllWest Glass rinkboard sign in Prince George. CSR Karen Pinko’s daughter Madison plays for the team and All-West Glass Prince George is a sponsor! A woman was flying from Seattle to San Francisco . Unexpectedly, the plane was diverted to Sacramento along the way. The flight attendant explained that there would be a delay, and if the passengers wanted to get off the aircraft the plane would re-board in 50 minutes. Everybody got off the plane except one lady who was blind. The man had noticed her as he walked by and could tell the lady was blind because her Seeing Eye dog lay quietly underneath the seats in front of her throughout the entire flight. He could also tell she had flown this very flight before because the pilot approached her, and calling her by name, said, “Kathy, we are in Sacramento for almost an hour. Would you like to get off and stretch your legs?” The blind lady replied, “No thanks, but maybe Buddy would like to stretch his legs.” Picture this: All the people in the gate area came to a complete standstill when they looked up and saw the pilot walk off the plane with a Seeing Eye dog! The pilot was even wearing sunglasses. People scattered. They not only tried to change planes, but they were trying to change airlines! True story...

This is a time for employers, employees and the public to focus on the importance of preventing injury and illness in the workplace, at home, and in the community. This year’s theme is “How safe are you?” Take the time to ask yourself, how safe am I right now? Am I mindful of the proper safety procedures for what I am doing? How can we improve our safety practices? We are celebrating NAOSH week with a colouring contest for kids of our employees. The winners (in different age groups) will be judged by the quality committee and will each receive $25.00 gift certificate to a retail store of their choice.


MILESTONES 20 YEARS Phil Chilibeck All-West Glass Terrace Carri Babichuk 1 AWG Quesnel Colby Burns 4 AWG Windows & Doors Ben Buchamer 7 AWG Fort St John George Hackle 8 AWG Windows & Doors Debbie Arnett 9 AWG Northern Industries Ansari Jafar Muhammed 10 AWG Edmonton Dan Misling 10 AWG Northern Distribution Ron Paterson 14 AWG Kitimat Adam Buray 20 IGD Kelowna Chris Currie 22 AWG Northern Distribution Carolyn Peterson 22 AWG Peace River Karen Pinko 25 AWG Prince George Richard Maclean 26 AWG Yellowknife Steve Krakana 28 AWG Smithers Brian Grubb 28 AWG Smithers Ryan Gustavson 28 AWG Grande Prairie Rene Arseneau 29 AWG Prince George David Young 30 IGD Coquitlam Chris Middleton 31 AWG Prince George Steve Binns 31 AWG Northern Distribution Jamie Krenz 31 AWG Smithers Martin Thomas 31 AWG Edmonton

15 YEARS Chris Currie AWG Northern Distribution

5 YEARS Brian Petersen AWG Windows & Doors

Leon Montreuil, IGD Kelowna Darren Cluett, AWG Yellowknife Jennifer Bobinski, AWG Edmonton Michael Kaartinen, IGD Winnipeg Allen Fox, AWG Prince George Chantel Lafferty, AWG Yellowknife Adam Buray, IGD Kelowna

Goals

IGD Prince George New floor and try to do more factory claims for damaged product that is received. AWG Houston Reduce communication cost between shops and suppliers by using email as much as possible. IGD Coquitlam Improve productivity & quality of work. Improve safety. AWG Whitehorse Have our monthly shop meetings and stay safe.

Westeck facility in Chiliwack BC, with the “All-West Production Line”


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SNAPZ #1 Brian Ramsay (left) from AWG Terrace accepts his 30 YEAR employment anniversary award from President Dan Young. #2. Trevor Jarabek (right) from AWG Northern Distribution accepts his 20 YEAR employment anniversary award from President Dan Young.

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#3. Wade Freeson (right) of AWG Edmonton accepts his 10 YEAR employment award from Regional Manager, Chad Clefstad.

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#4. Cory Deguire (left) of AWG Edmonton accepts his 10 YEAR employment award from Regional Manager, Chad Clefstad.

PHOTO LEFT: All-West Glass Gunners basketball team from Yellowknife and a note from one of the players, Brent Reaney (with basketball). The All-West Glass name was heard on radio in Yellowknife and Hay River approximately 15 or more times since you sponsored the team. We have also had short sports stories published in our local newspaper where All-West Glass was mentioned. I’m trying to get someone to scan them and send them along. As well, Yellowknife is a small town and a number of people have asked me to tell them more about All-West Glass (location, what you guys do etc.) once they heard you were sponsoring our team. Without a doubt, your sponsorship both helped our team and helped bring exposure for your Yellowknife operation. Also, a player on our team is having windshield replaced at the shop and I have an upcoming order for picture frame glass that I will place in the next few weeks.


S P A R K L E

GLASS FOR ALL SPACES

Cheryl West, CSR, AWG Hazelton What was your first job ever? Dishwasher If you could trade jobs with anyone else in the world, who would you trade jobs with? Why? Can’t it be someone rich without a job? What is/was your favorite subject in school? Math What do you like to do for fun? Variety of interests What is the craziest gift you ever received from someone? Ride em lawn mower, which was the head of a manual lawn mower welded to a tricycle If you could invite 5 people to your party and every single one of them would come, which 5 people would you have come to your party? Robert Plant, Brian Johnson, Neil Young, Alice Cooper and Chad Kroeger What cartoon character best describes you? Sam the Sheep Dog If you could live anywhere in the world for a year, where would it be? Norway (find family we lost contact with) What would you attempt if you knew you could not fail? Eco Challenge What is your favorite movie of all time and one that you can watch over and over again and quote lines from it? Airplane…. “Not a good day to quit smoking”. If you were a contestant on Fear Factor, what would be the worst/scariest thing for you to do? Getting out of an airplane, while airborne. Whats the worst/most embarassing CD/Album you’ve ever owned? Line Dancing Video(my niece just had to remind me!) What would you do with a million dollars? New house, truck and a long holiday.

PHOTOS ABOVE: AWG Smithers Glaziers Al Anderson and Jamie Krenz repair a plate window in the Smithers airport control tower.

Find a job you like and you add five days to every week. H. Jackson Brown, Jr. Opportunity is missed by most people because it is dressed in overalls and looks like work. Thomas A. Edison


The Brainbuster contest is open to all employees. Every month we have a new Brainbuster for you to solve. Send your answer to reflections@all-westglass.com OR Fax: 250-877-7606 or pop in your snail mail bags. The winner will be a blind draw from all the correct entries and will recieve $25.00 for their store staff fund. #1 The names of three scientists are written here, unfortunately the vowels have been left out. Replace the vowels to discover the three names. Who are the scientists?

Reflections is a monthly newsletter for employees and friends of AWG Northern Industries. We welcome and encourage your articles, photos, cartoons etc. However, we reserve the right to edit all submissions for space and content. Contact: Tonya Gillard AWG Northern Industries Phone: 250-877-7619 Fax: 250-877-7606 E-mail: reflections@ all-westglass.com

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#2 Figure out the word concealed in

the following poem. (First, second, etc., refer to letters of a word.) By selecting the right letter you will come up with an appropriate word. My first is in silly but not in fool My second in pupil but not in school My third in read and also write My fourth in glimpse and also light My fifth in ten but not in three My last in glad and also glee My whole a season of the year That’s clue enough to solve it here.

QUALITY CORNER

The winner of last month’s Brainbuster is AWG Slave Lake

ANSWER TO LAST MONTH’S PUZZLE A Chicago lawyer and his wife went to Switzerland for a vacation. While they were skiing in the Alps, the wife skidded over a precipice and was killed. Back in Chicago an airline clerk read about the accident and immediately phoned the police. The lawyer was arrested and tried for murder. The clerk did not know the lawyer or his wife. Nothing he’d heard or seen made him suspect foul play until he read about the accident in the paper. Why did he call the police? The clerk sold a round trip ticket to Switzerland to the lawyer and a one way ticket for the wife. I am a fire. Change one letter and I am a knife. Change another letter and I am a clearing. Change another letter and I am a rank. Change one final letter and I am a fruit. What was I and what did I become? Blaze, then blade, then glade, then grade, and then grape. What regularly changes shape, yet remains a sphere, is always there, but often not seen? The moon

We’re still in the thick of trade show season heading into full-on spring reno season. I am loving the new doors on the market with the black iron gothic and art deco look instead of the flowers and brass of a few years ago. Trends come and go much faster these days so it’s difficult to choose timeless pieces like doors. I see people starting to move away from the white doors and getting them in wood or painted in bright reds and blues or sophisticated blacks. Remember if you need advice about what to offer your clients in the way of doors - the staff at AWG Windows and Doors are on top of the latest and greatest. Congratulations to all the winners of our IGD and AWG safety awards! Store WCB and Accident Free awards will be on their way in May as well. AWG Kitimat had a great quality idea that would work for all stores - even IGD. They bought a digital photo frame and are going to download work related photos of products and services and keep the frame in their reception area. Thanks for your notes and feedback from the internal site. We have a lot of upgrades still to come like online ordering for clothing and promo and a buy and sell section for you to get rid of old stock. There are only a few bodies and a lot of projects but hopefully all this will be available sometime this summer. I’m hoping to revamp the All-West Glass website too and will incorporate some new ideas with video and social media. Your feedback about social media was mixed and many of you were not sure how it could work for us. If you have any ideas be sure to send them my way. I have a couple of things up my sleeve and I know Adam does as well. The quality committee’s goal is to incorporate more ways for our customers to interact with us and a big part of interaction these days is online so it would be short sighted to ignore it completely. Well. That’s it from me for now. Enjoy the warmer days outside.


Reflections May 2010