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June 2011

PHOTO ABOVE: Well last month we told you about how Dan smashed up his All-West Glass truck and shortly thereafter we had an accident right outside the Smithers administration office. Luckily no one was seriously hurt.

Talewinds

Laura Stanton Vice President

I’m sure by now there isn’t anyone who may be reading this that hasn’t heard of the tragedy in Slave Lake. One never expects these events to occur so close to home and when they do it’s very difficult to process. We have four employees in Slave Lake, Our Manager Todd Flontek, CSR Rose McClanaghan, and two installers Ken Vezeau and Dave Grychuk. Rose lives in a community just outside of Slave Lake and suffered no loss from the fire. Ken and Dave while still having to be evacuated, suffered no loss from the fire as the apartment building they were living in remains intact. Todd, however lost all of his personal belongings when the town house complex he and his family were staying in burned to the ground. There was no warning and Todd had just enough time to grab a couple of things and run. He and his family are now staying with relatives in Leduc. His spirits are high however, and he is eager to get back to work. On Friday May 27th, Todd finally got into Slave Lake to assess the damage of the building we own there. Remarkably he tells us everything is just as he left it, a faint smell of smoke upstairs but that is it. He will be returning on Monday May 30th to get the shop up and running again and start the process of returning back to his life in Slave Lake. Dan and I have been thinking a lot about the people of Slave Lake over these past weeks, their resilience, their tenacity, their desire to rebuild their town and move on. It seems as though there’s always a silver lining and All-West plans to be a part of that rebuilding in the months and years to come.


The Nuts & Bolts of Racking Maintenance High-Tech Acoustic Auto

Glass Offers A Quieter Ride Considering the average driver spends more than five hours per week behind the wheel, the driving experience should be as pleasant as possible. Few things, however, can ruin a drive faster than excessive traffic and road noise. Customer surveys indicate that drivers equate a quiet ride with vehicle quality. So automakers work hard to design vehicles from the ground up to keep noise out. They use the latest high-tech, sounddeadening materials and engineer everything from suspension bushings to body shells with a single goal: to minimize noise and improve customer satisfaction.

Steel racking is a common storage system used in all of our warehouses and many of our retail shops. It is one more thing that should be inspected on a regular basis. Repeated damage to racks by forklifts and other equipment can weaken racking components and increase the chance of a collapse. Damage can compromise the racking’s load-carrying capacity and if not noted and corrected, it can be an accident waiting to happen While forklift damage is the single biggest cause of racking damage, other issues such as assembling racking with components from different manufacturers, or continual overloading, can be dangerous. Often something as simple as racking layout (width of aisles) can reduce forklift impacts, as well as having properly trained operators of forklifts. Deficiencies that you should be looking for when inspecting racking: • Split, torn or buckled uprights • Uprights out of plumb • Damaged bracings • Damaged floor fixings • Beam connectors that aren’t parallel • Beams not returning to normal deflection after loading • Damaged or missing beam connectors or safety clips • Cracks or deformation in the welds Some other initiatives that can be taken to prevent racking mishaps are: • • • • •

Replace, rather than repair damaged components – unless certifed by an engineer, damaged racks cannot be welded. Install end-row guards or post protectors in high impact areas Ensure lighting is sufficient in warehouse Label racks to ensure proper load limits are adhered to Ensure products are securely wrapped and stabilized on the racks.

• Good racking management takes time and money but, given the alternative, it is a worthwhile endeavour. Karen Murray, Health & Safety Officer

The latest weapon in the battle against noise is acoustic vehicle glass. A recent breakthrough in glass technology is making a significant dent in the amount of noise that reaches occupants. The acoustic windshield uses a sheet of specially developed acoustic vinyl sandwiched between two layers of glass. It reduces noise levels by as much as 6 dB at certain frequencies and 2 to 3 dB overall, meaning conversation is clearer and more intelligible. Not only do acoustic windshields reduce noise, they can contribute to better fuel economy. The noise reduction properties of the laminate technology offset the need for thicker, heavier glass. A leader in the market with acoustic windshields is Ford Motor Company’s SoundScreen™ windshield from Carlite®. It’s now available on several models, including the models of the Ford Expedition and Lincoln Navigator and Lincoln MKX, plus the Ford Escape, Mercury Mariner and Mazda Tribute. Ford’s use of this unique glass technology is expanding through the vehicle lineup. If an acoustic windshield needs to be replaced, look carefully for the manufacturer’s trade name, the word “acoustic” or the letter “A” in the lower portion of the windshield. These designations will ensure you are getting manufacturer’s quality acoustic glass. Trade names vary; an example is Ford using the trade name “SoundScreen” on its acoustic glass. One way to be certain you are getting the right windshield is to get a brand-for-brand replacement. For example, when looking for replacement acoustic glass in a Ford vehicle, look for the Carlite brand. This will protect your right to a quiet and enjoyable ride with an exact brand-for-brand match for your acoustic windshield. Cam Leslie, Sales Manager, All-West Glass


HAPPY BIRTHDAY Joao Fernandes Rob Weaver Dennis Balogh Brian Williams Brandy Brown Joanne Matta Ed Van Den Hoek Jason Sloan George Martens Jordan Pietila Dillon Fitzsimmons Geminie Bougie Anne Mcrae Roy Allen Sam Benguaich Blain Haywood Kevin Cunin Tina Ballard Leo Devries Angela Hooker Patricia Lind Helen Haynes Andrew Stratis

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AWG Grande Prairie AWG Fort St John AWG Prince George IGD Coquitlam AWG Prince George IGD Toronto AWG Grande Prairie AWG Fort St John AWG Fort St John AWG Dawson Creek AWG Whitehorse AWG Fort St John AWG Fort Nelson IGD Toronto IGD Toronto AWG Grande Prairie AWG Prince George AWG Whitecourt AWG Prince George AWG Smithers AWG Windows & Doors AWG Chetwynd AWG Whitehorse

David Gryschuk, AWG Slave Lake Tom Hawley, AWG Edmonton Jeremy Farr, AWG Vanderhoof Basil Healy, Lakes District Air Levon Johnson, AWG Quesnel Tyler Brownfield-Larsen, AWG Chetwynd Omar Shamsudeen, IGD Toronto Johnathan Christie, IGD Kelowna Jason Sloan, IGD Prince George

milestones 20 YEARS Leo Devries, All-West Glass Prince George 5 YEARS Michael Bzowy, All-West Northern Glass, Grande Prairie

Photo Above: Congratulations to Estimator Chris Middleton of All-West Glass Prince George who recently reached his 30 year milestone! He is shown accepting his award from President Dan Young.

Photo Above: Our new mascots? Jessica and Kaden Hurlburt, two cutie patootie twins of Paul Hurlburt of All-West Glass Prince Rupert

Here’s a joke courtesy of Gail from All-West Glass Burns Lake: A workman was killed at a construction site. The police began questioning a number of the other workers. Based on past brushes with the law, it appeared many of these workers were considered prime suspects. They were a motley crew: The electrician was suspected of wiretapping once but was never charged. The carpenter thought he was a stud. He tried to frame another man, one time. The glazier went to great panes to conceal his past. He claimed that he didn’t do anything, that he was framed. The painter had a brush with the law several years ago. The heating, ventilation, and air conditioning contractor was known to pack heat. He was arrested once, but duct the charges. The mason was suspected because he got stoned regularly. The cabinet maker was an accomplished counter fitter. The autopsy led the police to arrest the carpenter, who subsequently confessed. The evidence against him was irrefutable because it was found that the workman, when he died, was hammered. The autopsy revealed a professional had done the deed, and it led the police to arrest the glazier, who subsequently confessed. It was discovered that aside from being ill tempered, having a low E-go, he had connections to a Seal Unit.


Some Unusual Father’s Day Gift Ideas for the Dad that has everything: For bald Dad

Photo’s of the kids? PHOTO ABOVE: Smooth operators. Jamie Krenz, Sales, AWG Smithers - Dave Farr, Manager, AWG Vanderhoof & Cam Leslie, AWG Sales Manager at the Vanderhoof Trade show. PHOTO LEFT: Riley Boomer won the 5 lb gummy bear at the Fort Nelson trade show. We’re sure his parents were very happy about his future dental visits! LOL

Refreshment holder

PHOTO RIGHT: It might be a bit difficult to see but this is a line of windshield boxes on shipping day at IGD Prince George. Manager Darcy thought it might be good for everyone to see how labour intensive the process actually is. The boxes go from the back of the warehouse all the way out the bay! The circle on the right is the head of an IGD Prince George employee so you can see the scale of the operation.

A day at the lake

Note from Jeff Marshall from AWG Quesnel for all BC locations: It was brought to my attention that any BBQ or food related events require a permit to operate by Northern Health. They heard our advertising for our Children’s hospital fund-raiser/one day sale and told us we could not do this event without the permit and someone who has taken a food safe program. Monitoring food temperatures and other protocol is also required. If I did not have someone on staff with food safe we would have had to cancel the event. This protocol has been in place in B.C. for years according to Northern Health. One positive is that the permit is free.


Stanley Cup Misadventures Baptism — Talk about a great save: In 1996, Colorado Avalanche defenseman Sylvain Lefebvre had his daughter baptized in the cup. Dog-Food Bowl — In 1980, New York Islander Clark Gillies allowed his dog to eat from it. Out for a Swim — In 1991, Stanley was found at the bottom of Pittsburgh Penguin Mario Lemieux’s swimming pool, a feat later duplicated by Avalanche goalkeeper Patrick Roy. The Flower Vase — In 1906, members of a Montreal club took the cup to a local photographer. Pictures were taken but the cup was forgotten. It wasn’t until weeks later that hockey officials found that the photographer’s mother was using the cup to plant geraniums, which were decorating the studio window. Drop-Kicked Into a Canal — In 1905, some Ottawa Silver Seven players, reveling in their championship, decided they could punt the cup over the Rideau Canal on the Ottawa River. The water was frozen, and at the time the cup didn’t have so many rings around the bottom, so it wasn’t much larger than a football. The trophy was recovered the next day on the ice. Stranded at the Side of the Road — In 1924, some Montreal Canadiens left old Stan for roadkill. They were en route to the team owner’s house for a victory party and pulled over to fix a flat tire. They didn’t realize until after they arrived that they had left the cup roadside. After a frantic ride back, they found it untouched, a mile and a half from the party site. Bowling Alley Trophy Case — In the early 1900s, a member of the Montreal Wanderers who operated a bowling alley supposedly stuck the cup in a trophy case, heaping gum and cigars in the chalice to impress the clientele and, presumably, to boost sales. Junk Drawer — When the Ottawa Senators won in 1927, King Clancy supposedly found the Stanley Cup to be a handy holder for junk mail, stray pencils, chewing gum, even cigars. Meet My Silver Lover — Did they need a new teddy bear? Were they looking for love in all the wrong places? Players regularly take the Stanley Cup to bed for reasons that might best be left unspoken. New York Islander Bryan Trottier once said, “I wanted to wake up and find it right beside me. I didn’t want to just dream of this happening.” In another act of strange intimacy, Stanley took a shower with Steve Yzerman of the Detroit Red Wings. http://www.cappersmall.com/forums/f82/strange-misadventures-stanley-cup-230829/

S P A R K L E

Les Andres, Warehouse man IGD Nanaimo I am a lover – fighter – couch potato – thinker – party animal – artist – grump - workaholic Three things on my ultimate ‘to do’ list (before I croak): Go to Australia, Race at Daytona, Fly a Fighter jet If my friends could describe me in one-word, they would say I’m: Loyal In my spare time in the winter, you can find me here: Playing my PS3 trying to stay dry In my spare time in the summer, you can find me here: At the beach, riding my bike If you could have one superpower, what would it be? Immortality Who’s been the most influential person to you? My wife, Colleen, inspired many changes in me What movie do you watch again and again? Star Wars series What’s your most valuable possession? A cast toy motorcycle that was my Dad’s What’s the best advice you’ve ever received? Deeds not words What’s the hardest life lesson you’ve had to learn? Life is not fair, suck it up. Favourite Sport to watch: Nascar Favourite Sport to play: Race cars at the track On my next vacation I’m going to: With luck, Australia. I crank this song up whenever I hear it: Radar Love

“Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.” Howard Thurman


QUALITY CORNER

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f your location qualified WCB/Accident Free rewards will be coming your way soon. Due to the safety audits and year-end we are a bit late this year with these awards and with the safety awards as well. Don’t worry we will get these out to you soon! eeting Madness draw for Q1-2011 will be held at the next quality meeting in June. Have you checked your locations stats on the Glazette recently?

M T Reflections is a monthly newsletter for employees and friends of AWG Northern Industries. We welcome and encourage your articles, photos, cartoons etc. However, we reserve the right to edit all submissions for space and content. Contact: Tonya Gillard AWG Northern Industries Phone: 250-877-7619 Fax: 250-877-7606 E-mail: reflections@ all-westglass.com LAST MONTH’S BRAINBUSTER ANSWERS How many hexagons, in total, can you find in this puzzle. Clue: There are more than 45.

ANSWER: There are 64 hexagons in total. There are 37 single hexagons, 19 hexagons which contain 7 smaller hexagons, 7 hexagons which contain 19 smaller hexagons and one large hexagon which contains all of the smaller hexagons. WINNER: All-West Glass Yellowknife

his is the year for jacket orders - we normally offer company jackets every two years - this year we will be offering a CarHart type work jacket and selections will be available in mid-summer for arrival by fall this year. ll-West Glass - we have recently ordered a digitial photo frame for each location to use in your reception areas. I am in the process of loading each frame with standard photos which you can add to from your own locations and jobs - employees etc. Details will be included with the frames when they are shipped out.

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have a copy of the 2011 Milepost to give away. If you would like to put your name in the draw, send an e-mail to reflections@all-westglass.com and I will let you know the winner next month.

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olf season is here. Are you stocked up on summer promo items? Tonya Gillard, Marketing | Quality

Breathe from your stomach, rather than your chest Most men and women don’t breathe properly. Many of us breathe from our chest, taking short, rapid breaths. We should, however, be breathing from the diaphragm, an area between the stomach and chest. Breathing in this way takes less effort, maximizes oxygen intake and relaxes both body and mind. Simply changing our breathing pattern can have a drastic impact on physical performance and anxiety levels. So research diaphragmatic breathing to learn how.

Using the grid, how many words can you find? Each word must contain the letter K and no letter can be used twice, however, the letters do not have to be connected. Proper nouns are not allowed, however, plurals are. There is at least one nine letter word. Most words wins - tie will be determined by a blind draw. Excellent: 33 words. Good: 20 words. Average: 15 words.

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a

k

u

c

n

d

SEND YOUR ANSWERS BY E-MAIL TO REFLECTIONS@ALL-WESTGLASS. COM OR YOUR INTERNAL MAILBAGS. THE WINNER WILL BE ANNOUNCED NEXT MONTH’S ISSUE AND WIN $25.00 FOR THEIR STORE STAFF FUND.


Reflections June 2011