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January 2012

Photo Above: Two of the entries we received in the Christmas decorating contest. Congratulations to all of you who entered this year. You all did a wonderful job! Remember the theme for this year was FOOD. Please vote for the location who you think best used the theme in their display. Please visit the ‘Christmas Windows’ tab on the Glazette and use the arrows on the right and left sides of the pictures to scroll through the pictures, or click the “pictures” text in the top right corner of the picture to see an index of all the pictures. Submit your votes at the bottom of the page and be sure to include the verification code (number at the bottom). Rules: You are allowed one (1) vote per person. Any subsequent votes from the same person will be disallowed. New rule: You are not allowed to vote for your own location this year. Voting ends January 13, 2012 STAFF FUND PRIZES: 1ST PLACE: $150.00 + a box of Purdy’s 2ND PLACE: $100.00 3RD PLACE: $50.00


Photo Above: The guys from IGD Kelowna working on their display.

Happy New Year to Everyone in the AWG/IGD Group! I hope everyone enjoyed the holidays with their loved ones and took some time to relax and enjoy the season. 2012 is looking to be a very dynamic year, some would say the end of the year will be the end of life as we know it….maybe… maybe not but I for one am not going to dwell on what might be. Living in the present time is what is best for a healthy and well balanced life. And let’s not forget its business as usual at AWG. The beginning of each year gives us time to reflect on the year that has passed and whether we have achieved the goals we set out to accomplish. It is also time to set new goals for the coming year. So get your heads together and create some goals for each of your stores that all employees can work towards achieving.

Laura Stanton, VP AWG Northern Industries Inc.

We made our annual donations to the Children’s hospitals in BC and AB and also sent along the money raised from our stores over the year. In addition to the corporate donations of $10,000 each, BC stores raised $2,967 and Alberta stores raised $938. That’s $2,000 more than last year! I would to say thank you to all the stores that made an effort to increase our store donations it seemed to pay off. We are preparing for the IGD Bi-Annual General Meeting to be held in Edmonton on January 2729th. It will be great to connect with the IGD crew, network and brainstorm for the coming year. See you all soon...

Repellent Glass Compound Needs No Cleaning A collaboration of German experts from the Max Planck Institute for Polymer Research (MPI-PR), in Mainz, and the Technical University Darmstadt (TUD) announces the development of a transparent superamphiphobic coating made of glass, a material that repels both water and oil. With it, experts hope to be able to create windshield, computer monitors, and eyeglasses that would never need to be cleaned. Impurities would simply fall off these self-cleaning materials, the team says. In experiments conducted by the group, oil and water droplets rolled off the material without leaving any kind of residues behind. The same behavior was obtained even after the new material was damaged with sandblasting. This means that anything made out of it will be very resilient.An interesting application for the superamphiphobic coating would put people cleaning the glass facades of skyscrapers out of a job. Medical equipment that are settled by dangerous microorganisms could also be made more sterile, and therefore safer. The material is based on silica – which is also the main component of glass – and a fluorinated silicon compound that acts similar to Teflon in a non-stick frying pan. Random structures are then carved inside the compound at the nanoscale, with great care being taken to avoid any discernible patterns. “The rounded surfaces cannot be wet even by low-viscosity oils, although this would be energetically most favorable,” explains Doris Vollmer, who is the leader of the MPI-PR science group. She explains that tiny, spherical holes in the material cannot be made wet because they are only 60 nanometers (millionths of a meter) across. The amount of energy needed to squeeze a drop of water or oil within is simply too large. The easy-to-produce material was tested with seven different types of liquids. None of them proved able to penetrate the porous structure, and none of them was absorbed. “Initially, a drop of the oil penetrated into the sponge-like structure, but then bounced back like a rubber ball,” Vollmer says. “As the material repels water and oil so well, it would be suitable as a self-cleaning coating for a large number of applications,” MPI-PR Departmental Director Hans-Jürgen Butt says. The compound remains superamphiphobic even when pieces of it are removed entirely. “The search for superamphiphobic materials is therefore more or less a case of trial and error,” concludes Hans-Jürgen Butt, adding that the German team will continue to search for more materials belonging to this class. Source:

Components of an effective Safety Program: The start of a new year is a great time to take a look at your Safety Program and implement some improvements if necessary.

Giant Gummy = Happiness for Greyhound Driver

An effective Safety Program should include; Information and Instruction (education) – ensures workers have the knowledge needed to work safely. Can take place as a toolbox talk or one-on-one safety review. Training – typically takes place on the job assigned. It would include supervision during training, verification of training and demonstrated competencies when training is complete. Supervision – verification of training and education, direct observation of workers, response to workers questions and concerns, correcting unsafe or unwanted behavior, identification and correction of hazards, direction and instruction of workers, and documentation. Toolbox talks are a great way to relay information to workers quickly and in an easy to understand format. Documentation of the meetings is important to keep a record of topics covered. The documentation is an important means to show that regulations are being met as well as to review the safety topics to identify areas not covered. Keeping adequate records is mandatory by most regulation agencies and is essential to showing due diligence. Greg LeBlanc, Safety Officer

Brian, the delivery man from Greyhound has bugged us since the trade show that he didn’t win the big gummy bear. When Cam was here awhile back and heard him, he told us he had one left. This morning he was teasing us we were up to 7 1/2 gummy bears now so I pulled out a package of little gummy bears and counted out 7 then pulled the big one out & we surprised him with it. Now he says he don’t know what he will bug us about! Helen, CSR, AWG Chetwynd

HAPPY BIRTHDAY Kyle Bolderson Sheldon Dodd Chris Lennox Pat Frey Waylon Rushfeldt Krzysztof Nogas Kala Chauvin Angela Lukenbill Gail Thompson Carrie Isbister Bob Kenner Rob Hartmann Christopher Weldon Randy Billings Corey Menhinick Gary Jennings Adam Simpson Jacob Rush Sonja Dekker Rodney Deo-Maraj Kazz Vezeau

8 11 12 13 13 16 16 16 16 18 20 21 24 25 27 27 28 28 29 30 31

AWG Prince George AWG Edmonton IGD Nanaimo IGD Coquitlam AWG Peace River IGD Toronto AWG Grande Prairie AWG Grande Prairie AWG Burns Lake AWG Edmonton Industries AWG Edmonton AWG Chetwynd AWG Prince George IGD Prince George AWG Quesnel AWG Dawson Creek AWG Fort Nelson Industries IGD Ontario AWG High Level

Photo Left: Phil Chilibeck, General Manager presents Rene Arseneau of AWG Prince George with his 15 year employment milestone award.

Will Ferguson, IGD Coquitlam Michael Wright, AWG Edmonton Tina Hayes, AWG Quesnel Kaylan Lee, AWG Grande Prairie

milestones 5 YEARS John Reardon, IGD Coquitlam

If we were allowed to go through life without any obstacles, we would be crippled. We would not be as strong as what we could have been. And Photo Above: Jamie Krenz, AWG Sales with we could never fly. Greenville Reserve Housing Director Dawna Bob (center) and Harold Braam, Manager of AWG History has shown us that the most celebrated winners usually encoun- Terrace. Jamie and Harold were working on tered heartbreaking obstacles before they triumphed. They won befuture business in the beautiful Nass valley, north cause they refused to become discouraged by their defeats. of Terrace. Beethoven composed his greatest works after becoming deaf. George Washington was snowed in through a treacherous winter at Valley Forge. Abraham Lincoln was raised in poverty. Albert Einstein was called a slow learner and uneducable. If Christopher Columbus had turned back, no one could have blamed him, considering the constant adversity he endured. As an elementary student, actor James Earl Jones (a.k.a. Darth Vader) stuttered so badly he communicated with friends and teachers using written notes. Itzhak Perlman, the incomparable concert violinist, was born to parents who survived a Nazi concentration camp and has been paralyzed from the waist down since the age of four. Photo Above: Chris Middleton (left) and Phil Chilibeck show off their efforts for Movember. Thomas Edison tried over 2,000 experiments before he was able to get Both AWG and IGD Prince George put on a his light bulb to work. Upon being asked how he felt about failing so stellar showing this year. many times, he replied, “I never failed once. I invented the light bulb. It just happened to be a 2,000-step process.” Franklin Delano Roosevelt, elected president of the United States for four terms, had been stricken with polio at the age of 39. In 1927 the head instructor of the John Murray Anderson Drama School instructed student Lucille Ball to “Try any other profession. Any other.” Buddy Holly was fired from the Decca record label in 1956 by Paul Cohen, Nashville “Artists and Repertoire Man.” Cohen called Holly “the biggest no-talent I ever worked with.” Academy Award-winning writer, producer and director Woody Allen failed motion picture production at New York University (NYU) and City College of New York. He also flunked English at NYU. Helen Keller, the famous blind author and speaker, said: “Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved. Silver is purified in fire and so are we. It is in the most trying times that our real character is shaped and revealed.” Mackay’s Moral: There is no education like the university of adversity.

Photo Above: We do way more than glass! Andrew Schaeffer from AWG Prince Rupert works on an automatic door closer.


Gary Jennings All-West Glass Quesnel Auto glass Technician What was your first job ever? paper delivery If you could trade jobs with anyone else in the world, who would you trade jobs with? Why? Adam Savage on Myth Busters so i can blow things up What is/was your favorite subject in school? Science What do you like to do for fun? Make wine


What is the craziest gift you ever received from someone? Coffee Maker If you could invite 5 famous people to your party and every single one of them would come, which 5 people would you have come to your party? Not big on parties What cartoon character best describes you? Wiley Coyote


If you could live anywhere in the world for a year, where would it be? Beach in Australia If you could choose one of your personality traits to pass on to your children, what would it be? Already did - see cartoon character What would you attempt if you knew you could not fail? Retirement


What is your favourite movie of all time and one that you can watch over and over again and quote lines from it? Space Jam “Looks like a basketball player to me! If you were a contestant on Fear Factor, what would be the worst/scariest thing for you to do? Dive into squid ink/water Whats the worst/most embarassing CD/Album you’ve ever owned? Tubatour Bells What would you do with a million dollars? Retire Which one song describes your life the best? Why? All shook up Elvis Presley

QUALITY CORNER ‘Caption This Christmas’ winners who each got a box of Purdy’s chocolates were Mike Kummerele of AWG Windows & Doors, IGD Kelowna and IGD Fort St John. Check out Tonya’s Blog on the Glazette to see the winning captions. AWG Prince Rupert won the $250.00 prize for the 4th quarter Meeting Madness this year. Their name was drawn at the last quality meeting in December. We will soon be implementing a special section on the Glazette for All-West Glass CSR’s. You will be able to submit questions and Sonja Dekker will post the answers online. This way, over time there will be an information bank developed to help new CSR’s.

Reflections is a monthly newsletter for employees and friends of AWG Northern Industries. We welcome and encourage your articles, photos, cartoons etc. However, we reserve the right to edit all submissions for space and content. Contact: Tonya Gillard AWG Northern Industries Phone: 250-877-7619 Fax: 250-877-7606 E-mail: reflections@

We are also going to add a photo section where All-West Glass can download new company photos to your photo frames. Of course, you are encouraged to take your own local photos and post to your frames as well. This can be of your work, installations, charitable donations and special events. etc. For those of you who may have missed it, we will be doing silkscreened logos on all work clothing for both IGD and AWG; t-shirts, hoodies, sweatshirts. The embroidered logos will still be kept on the golf shirts and button up shirts. Please send in your store goals for 2012 - and since this is a new year, please make having your safety meetings a priority. Trade show season will be here before you know it. Please check your business cards and promo supplies well beforehand.

Tonya, Marketing & Quality Administrator

Please Answer Both Questions. Four men sat down to play, They played all night ‘till break of day. They played for gold and not for fun With separate scores for everyone. When they came to square accounts, They all had made quite fair amounts. Can you the paradox explain, If no one lost, how could all gain?

LAST MONTH’S BRAINBUSTER ANSWERS Can you help the elves work out the order of the reindeer? Answer: Prancer, Cupid, Rudolph, Dasher, Blitzen, Vixen, Comet, Donner, Dancer Winner: AWG Whitecourt!!

Pete Polyester, a door-to-door salesman, was selling a high tech car wax that he claimed was harder than steel. Pete offered one container for $19 or two for $33. He said that his profit was the same either way, and since these were his last two containers, he simply wanted the quick sale. If we take Pete’s word for his profit margin, what must each container of wax cost him?


Reflections Jan 2012  

Reflections Jan 2012

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