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HIGHLIGHTS
Your National Coalition is Committed to Franchisee Interests
National COVID-19 Survey Reveals Franchisee Concerns In a survey conducted from March 26-31, 2020, franchisees voiced their opinions on support provided by SEI as a result of the pandemic. Respondents weighed in on topics such as cleaning supplies, retail inventory, staffing, health and safety, SEI Zone Leadership, store hours and the need for financial assistance. The results speak for themselves: supplies are insufficient, staffing is tenuous (yes: 94 percent), franchisees are concerned for their health and safety (yes: 98 percent), and 70 percent of franchisees would be willing to close their stores during this pandemic. Most stores have experienced a significant downturn in sales as a result of COVID-19, with most franchisees agreeing that SEI should offer financial assistance to franchisees. In addition to elimination of the advertising fee (82 percent), franchisees also suggest reducing the 7-Eleven charge (90 percent), direct financial support (82 percent), and waiving credit card fees (74 percent) and monthly maintenance charges (79 percent).
“Most stores have experienced a significant downturn in sales as a result of COVID-19, with most franchisees agreeing that SEI should offer financial assistance to franchisees.”
The National Coalition conducted the survey to better understand the needs of franchisees during this unprecedented crisis. We have shared your opinions with 7-Eleven management and other stakeholders so that they can be made aware of franchisee concerns. An additional survey will be conducted shortly. We would like to get your feedback as we continue to operate under these severe COVID-19 health and safety restrictions without an SEI commitment to continued financial support for the month of May. We would appreciate participation by all so that we can bring additional issues resulting from this pandemic to the forefront. The National Coalition conducted the survey to better understand the needs of franchisees during this unprecedented crisis. We have shared your opinions with 7-Eleven management and other stakeholders so that they can be made aware of franchisee concerns. An additional survey will be conducted shortly. We would like to get your feedback as we continue to operate under these severe COVID-19 health and safety restrictions without an SEI commitment to continued financial support for the month of May. We would appreciate participation by all so that we can bring additional issues resulting from this pandemic to the forefront.
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Talk With Other Franchisees On Free Telegram App National Coalition members are using a new app to discuss issues, make announcements, post information and send files. It's called Telegram and will accommodate many more than the 250 group member limit of WhatsApp. We already have more than 400 members on Telegram, and we encourage you to download the free app onto your phone or desktop and sign on using the following link: https://t.me/joinchat/QR1k9Efl4QmXqtIFtpaCkQ. There are just a few basic rules: 1. Must be a franchisee and paying member of an FOA affiliated with the National Coalition. 2. Not a member of an FOA? Join one ASAP or become a National Coalition Member at Large. 3. Display your full name and area on your profile so issues can be related to that area. 4. If your full name is not displayed, you will be removed. 5. Posts should be strictly business related. 6. Pro SEI? No problem—we all are, that is why we are franchisees. FOA/National Coalition haters, please stay away. 7. Encourage your fellow franchisees to join. 8. STAY UNITED. LOVE YOU ALL.