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Our core competence: Your satisfaction. There are a large number of challenges in the field of wind energy. In addition to technical challenges, there are also personal ones – such as your satisfaction. We currently have just over 260 employees throughout the world and a great deal of know-how, allowing us to perfectly fulfill your requirements and wishes. Founded in 2007, today’s Availon GmbH is a leading independent provider of WTG services. Multibrand – from Vestas® to GE® – and international, but nevertheless always close to the customer.

Customer & Availon WTG Service

Upgrades

Diagnosis of main frame and/or generator mount

WindKeeper® Basic WindKeeper® Basic Modular WindKeeper® Complete Modular

WTG Inspection

Optimization (yield)

Gearbox analysis Drive train analysis

WindKeeper® Complete

Product expertise

Individual insurance concepts

Repair of base frame or live time service

Measurement of base frame and generator mount Reduction (failure)

Protection

Complete transparency

Requirements expertise

Claim processing

Flexible access

Foundation analysis

Certification for quality management (ISO 9001), health and safety management (OHSAS 18001) and environmental management (ISO 14001) Competence Center & development of overlapping technologies Maintenance and repair, 24/7 remote monitoring, spare parts management, courses for external providers, rotor blade service, troubleshooting & fault analysis, technical advice

Quality expertise Technology expertise

Service expertise

“GE” is a registered trademark of GENERAL ELECTRIC COMPANY, US. “Vestas” is a registered trademark of Vestas Wind Systems A/S, DK.

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Advantages of Availon ... … compared with manufacturers:

• Multibrand service • WTG service as a core business and company focus • Complete transparency with regard to defects in the WTG • Tailor-made solutions • Quick reaction times

… compared with other independent service providers: • Established Competence Center

Rheine Des Moines

Madrid

Hamburg Erfurt

Sweetwater Rome

• Development of in-house upgrades • Only independent service provider certified by GL • High technological expertise • Comprehensive range of flexible, modular services • International market presence

Rheine, Germany Since 2007: Jacksonring 2, 48429 Rheine

• Weakening of the monopoly position of the manufacturers

Hamburg, Germany Since 2009: Aspelohe 27b, 22848 Norderstedt

Our quality management: As valuable as your WTG. We continuously improve our service, so that your investment will also pay off in the future. We are the first independent service provider to have our quality management certified by GL to ISO 9001. This certification covers: • All customer-relevant processes, including - Qualification of personnel - Fault and repair processes - Maintenance strategies - Spare parts supply - Control, implementation, analysis and documentation of field work • All turbine types maintained by us

Environmental management: More than just a certificate. Renewable energy companies are obviously deeply committed to environmental protection. That is why our environmental management system has been certified to ISO 14001 by GL. That means we promise to not only satisfy the regulatory requirements, but also meet our own ambitious environmental objectives. Availon in numbers: Top-class options. • Founded in 2007 • Employees: Over 260 worldwide • Headquartered in Rheine, Germany • Other locations: Italy, Spain, USA • Service and maintenance teams covering the whole of Germany • 24/7 remote monitoring of WTGs • Value of the spare parts stock: approx. 7.5 million euros • 100 % availability of major components • Rotor blade service

Erfurt, Germany Since 2011: Mittelhäuser Straße 70, 99089 Erfurt Madrid, Spain Since 2008: Calle Ayala 7, 1º izq, 28001 Madrid Rome, Italy Since 2010: Via Appia Nuova 71, 00183 Rome Des Moines, USA Since 2009: 3060 SE Grimes Blvd., Ste. 500 Grimes, IA 50111 Sweetwater, USA Since 2011: 1113 Lamar St., Sweetwater, TX 79556

A short path for the long run: Your direct contact person Our staff permanently exchanges knowledge regarding sales, development and service with each other. This creates a high level of expertise in the team which reaches its culmination in a personal contact for each customer. You can reach yours at +49 5971 8025-210 Availon GmbH Jacksonring 2, 48429 Rheine, Germany www.availon.eu

11/2012

Our mission: Fulfilling your needs. Availability is at the core of the name Availon. Therefore, we feel obligated to live up to that promise. This means the following for you: • We will do the maximum to further increase the technical availability of your WTG • You can rely on us to be an active partner • We stand for solid, multibrand solutions • We ensure good yields over the entire life cycle of your WTG • In short: We understand your needs

Our health and safety management approach: Active responsibility. Our health and safety management system is certified by GL according to OHSAS 18001. A proactive approach to health and safety is therefore a vital aspect of our corporate culture and is expressed in our sense of responsibility towards our employees and the requirements of our customers.

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