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Important information for your holiday in Austria

Travelling to and in Austria WHAT YOU SHOULD KNOW Entry regulations and hints for motorists // CLIMATE Temperatures and preciptation in various Austrian regions // TRAVELLING TIMES When is booking recommendable?



Basic Facts on Austria Area: 83,858 km² Population: 8.2 mio Capital: Vienna (population: 1.7 mio) International dialling code: 0043 Language: German is spoken as a first language by 98% of the Austrian population. English is by far the leading second language in the educational system and is widely spoken. Topography: Austria combines a truly unique variety of landscapes, climatic conditions and flora. Austria’s landscapes range from the peaks of the Alps to hill country and plains. Climate: The climate is moderate and generally agreeable. Precipitation is quite evenly distributed over the year. May, September and the first half of October tend to be the driest, April and November the wettest periods. During the summer months temperatures can easily reach 25 – 30C. A word of caution for hikers: As the weather can change very quickly in the mountains, please do check daily forecasts! During the winter months Austria becomes a skier’s heaven. The snow cover usually converts the pastures into slopes from mid December to the end of March or on some high alpine areas even until the end of April. Temperatures in Austria’s major cities (°C ) Place May July Sep. Nov. Vienna 19 24 20 7 10 15 11 3 Klagenfurt 20 25 20 1 8 13 10 1 Salzburg 18 25 20 8 8 12 4 –4 Innsbruck 20 25 20 8 8 13 4 –4

Jan. 1 –6 –1 –8 2 –5 1 –4

Mar. 8 1 9 –1 9 3 17 4

max. min. max. min. max. min. max. min.

Visa Regulations Citizens of the European Union (EU) require a passport that is at least valid until the day of the return departure. Visitors that require a Visa are advised to contact the Austrian Consulate. Advice can be found on the Austrian Embassy Website, or by calling the Visa Information Service on 020 300 25 936 (Monday – Friday, 08:00–17:00). Please note that applications are administered by appointment only.

Customs Regulations As an EU member state, the customs regulations of the European Union are valid for Austria. Prior to travelling to Austria, it is however advisable for citizens of all countries to contact the respective authorities as well as customs offices at UK airports and railway stations. Pets are allowed into Austria with a valid EU Pet Pass. For more information please contact phone 0870-2411710 Money The EURO is the official currency in Austria. All banks apply the same official rate of the day. Cash dispensers are as widely available as in the UK. Cash may be drawn either with “MAESTRO” or any of the common credit cards. Travellers’ cheques are honoured in banks but a transaction fee will be charged Banking Hours In major cities and towns banks are generally open from 8:00 a.m. to 12:30 p.m. and 1:30 p.m. to 3:00 p.m., on Thursdays to 5:00 p.m. Banks are closed Saturdays and Sundays. Exchange offices at airports and major rail terminals are open 7 days a week from 8:00 a.m. to 8:00 p.m., in Vienna until 10:00 p.m. Shopping Hours Stores and supermarkets are open either at 8:00 or 9:00 a.m. and close at 6:00 p.m. Monday through Friday; or depending on the location until 12:00 noon or 5:00 p.m. on Saturdays. However, food stores and news agents in many well known holiday resorts keep open on Sundays, but are usually closed on public holidays. Eating out Lunch is usually served from 12:00 noon to 2:00 p.m. and dinner from 6:00 p.m. to 9.00 p.m. in resorts and up to 10:00 p.m. in towns and cities. Please note that smoking in restaurants is not completely banned. Restaurants with less than 80 m² can be smoking or non-smoking places. Places over 80 m² can either be non-smoking restaurants or have a completely separate smoking section. Service charge is not included in restaurant bills – gratuities of 10%–15% are expected. Credit cards are widely accepted. They might, however be denied at some restaurants and smaller huts. if you wish to find out more about Austria‘s culinary delights please visit and

Emergency Services International Emergency Number: Fire service: Police: Ambulance:

112 122 133 144

© Ö st e r re i ch W e rbu n g / a n d re a s ho fe r (6 ); Ö st er re ic h Wer bun g / We in h äup l (7 ); Ö s t e rre ich W e rbu n g / florian sonntag (8)


9 6

Recreation in a heated lake-pool in the Wolfgangsee


The impressive mosaic of the roof of St. Stehpen’s Cathedral


Gaining new strength on an alpine pasture near Wildschönau


Skiing and enjoying a unique panorama

Electricity Austria uses 220-volt AC current at 50 cycles/second. Some hotels stock adapter plugs but not power converters. Electric appliances such as tape recorders, hair dryers or electric shavers can be used without risk of damage only if they are designed for 220-volt AC, 50 Hz.

Motorway Tolls & Toll Roads Toll labels (Vignette), available at all motorway and petrol stations, are obligatory on all Austrian motorways and expressways for motorbikes, cars, buses and heavy goods vehicles with a maximum permissible total weight (MPTW) of less than 12t. The label should be be bought at the Austrian border and has to be attached to the windscreen. Different types of toll labels apply, i.e. for automobiles and motor homes up to 3.5 tons: yearly (€ 76.50); 2-month (€ 23.00) and 10-day (€ 7.90). Drivers without a valid toll label will be subject to on the spot fines and prosecution. For some pass roads and tunnels in Austria an extra or additional toll is charged. For details please visit For vehicles above 3.5 t maximum permissible weight a GO-Box is required. Please visit for detailed information.

Public Holidays 1st January 6th January movable 1st May movable movable moveable 15th August 26th October 1st November 8th December 25th December 26th December

Travelling in Austria Automobile travel: Minimum driving age in Austria: 17 years. Documents: Official driving licence for national or EU countries. Third-party insurance is obligatory. Austrian traffic regulations are similar to those in force in other European countries (right-hand traffic!). The wearing of seatbelts is compulsory. Cars have to carry a first-aid kit and a warning triangle as well as a luminous vest. Children under the age of 12 are not allowed on front seats, unless their height is more than

By Coach (Eurolines) Eurolines in co-operation with National Express serves Vienna, Salzburg and Linz from London or Dover. For detailed information, please visit the website An extensive, reliable and frequent system of local buses operates within Austria. Rail Travel The Austrian Federal Railways’ (ÖBB) total network is 5,800 kilometres. Trains are generally on time with carriages available in 1st and 2nd class. There are frequent direct connections serving Austrian cities and all neighbouring countries. Seat reservation is available at a charge of € 3.00. Several fare reductions and discount schemes are in operation, e.g. up to 50% discount for senior citizens (females: from 60 years, males: from 65), pensioners and children up to the age of 15. For timetable information please visit German rail: For rail bookings from the UK to Austria, within Austria and out of Austria please contact German rail Tel.: +44 (0) 8718 80 80 66, Fax: +44 (0) 8718 80 80 65, how_to_book_your_ticket.shtml. You may book your ticket and seat reservation over the phone and have your tickets sent to your home address. Or you enquire online by filling out a sales booking enquiry form. Calls cost 8p per minute from a UK BT landline. Calls from other networks and mobiles may cost more. Opening hours: (GMT)Mon-Fri: 9am-8pm; Sat-Sun: 9am-1pm Taxis City taxis are equipped with officially sealed metres and fare structures are displayed in the cabs. In resorts, taxis generally work with a set fares structure. Please enquire about the fare before starting your journey.

© Ö st e r re i ch We r bun g / W o lfg an g Za jc (9 )

The European Health Insurance Card (EHIC) is normally valid for three to five years and covers state-provided medical treatment that becomes necessary during your trip. In some cases you may be required to make a contribution to the cost of your care. In order to apply for an EHIC please contact the Department of Health’s Customer Service Centre on 0845 606 2030.

Parking: In parking zones (marked with blue lines on the tarmac) maximum parking times of 1.5 or up to 3 hours apply. Many towns and cities as well as a few resorts operate controlled parking zones. Parking tickets can be obtained from metres, tobacconists or banks and some petrol stations. Tickets must be clearly displayed on the inside of the windscreen. Motorcycles: The wearing of crash helmets is compulsory for riders and passengers. Dipped headlights may be used but are not mandatory.

If you are looking for inspirations for a round trip through Austria pay a visit to: and

Health Care

New Year’s Day Epiphany Easter Monday Labour Day Ascension Day Whit Monday Corpus Christi Day Assumption of the Virgin National Holiday All Saints’ Day Immaculate Conception Christmas Day Boxing Day


1.50 m. They must be seated in the back in special children’s seats with seatbelts fastened. In case of wintry driving conditions during the period of 1 November to 15 April all vehicles must have winter tyres. Snow chains are only allowed on heavily snow-covered roads and if used must be on at least two drive wheels. Speed limits: On overland roads 100 km/h, on motorways 130 km/h and in built-up areas 50 km/h unless stipulated otherwise. Drink driving: The permissible alcohol limit is 0.5 ‰. Drink driving is a serious offence and can result in confiscation of the driving licence and heavy fines.




A perfect holiday

Whatever your expectations of a holiday – Austria is the country to fulfil them.


ustria prides itself in its outstanding natural beauty and spectacular scenery: Crystal clear lakes with drinking water quality ringed by deep green hills and domineering mountains. Wooded hills rising out of lush farmland, peaceful pastures and quaint villages as well as vineyards, ancient castles and grand abbeys. The towns are as varied as the landscape: beautiful cities with architectural sights from the last four centuries, narrow, cobbled stone lanes, wide squares, market towns that have barely changed since the Middle Ages, mountain villages with neat little houses, and flowers overflowing from their balconies. Austria’s richness of musical and cultural heritage has over the years produced an array of internationally acclaimed opera, theatre and music festivals. Every January, the Mozart Festival is held in Salzburg; May/June sees the Vienna Festival and July/August the Salzburg Festival and Bregenz Festival on the floating stage on Lake Constance. The Haydn Festival in Eisenstadt, the Schubertiade Festival in Vorarlberg and various Palace Concerts in Innsbruck round off the season. The Austrian Alps provide the perfect setting for either a truly relaxing or a more active holiday experience. In the summer, the lakes turn into true water sports eldorados whereas golfers will want to play some of the more than 140 wonderfully manicured courses. Have you ever thought of getting pampered at one of the many Austrian spas? Like most things in Austria, they offer exceptional value for money! Finally, do not forget to experience the Austrian ‘Gemütlichkeit’! Meet the locals – in pastry shops, coffee-houses, beer gardens, wine taverns, restaurants or in one of the alpine huts. Savour the warm welcome of luxury hotels, neatly kept apartments, family run inns, atmospheric bed & breakfast places or camp sites. Wherever you go and whatever you do – you will soon realise that it is the Austrian people that make the difference. Austria welcomes you!

Useful addresses The Holiday Service Centre of the Austrian National Tourist Office will gladly assist you with expert advice on how to get the most out of your stay in Austria. They provide you with free brochures, useful internet addresses and other documents for your special requirements concerning your stay in Austria. Tel: 0845 101 1818, Fax: 0845 101 1819 Email: Internet: Austrian Embassy in the UK 18 Belgrave Mews West, London SW1X 8HU Tel: 020 7344 3250; Fax: 020 7344 0292 Email: Internet: Foreign & Commonwealth Office Tel: 020 7008 1500 Internet:



Dawn at lake Millstatt


A strenuous walk needs a good rest


Vineyards in the Wachau valley


Gothic houses in the old town of Hall in Tirol


Typical Viennese inn


Motorway Motorway under construction Motorroad Motorroad under construction International trunk road Main connecting road

© Ö s t e rr e i ch We r bun g / W o lfga n g Z a jc (c o v er , 1); Ö st e rre i ch We rbu n g / a n d re as ho fe r (2 ); Ö s t e rre i ch Werbung /himsl (3); Österreich Werbung / PoPP hackner (5); Österreich Werbung / lammerhuber ( 4)

Regional trunk road Road numbering Railroad Car ferry International airport National border Regional boundary

Distances in km (1 km = 0.6 miles)

Lower Austria Vienna

Upper Austria Vorarlberg

SalzburgerLand Burgenland

Austrian provinces Tirol

East Tirol

Styria Carinthia

Owner and publisher: Österreich Werbung, Margaretenstraße 1, 1040 Wien. Photos: Bildarchiv der Österreich Werbung. Art design: Karin Trenkler, Claudia Fritzenwanker. Repro: R12. Print: Ueberreuter Print GmbH. Printed in Austria. Association registration number: 0845 606 2030. Every care has been taken in compiling this information. Prices, dates and contact details are subject to change. Effective March 2011


Travelling to and in Austria Important information for your holiday in Austria WHAT YOU SHOULD KNOW Entry regulations and h...