Issuu on Google+

First Step Trust

Development – visual identity


FST Generic brochures & project promotion | Development | Winter 2010/11

Work and training programmes

Making an impact

Employment support for people with mental health conditions and other disadvantages

Employment support for people with a forensic history

Funding and partnership with First Step Trust

First Step Trust work programmes in secure hospital settings We are confident FST will use our money to achieve the maximum return. City Bridge Trust

Can you give someone their lucky break? We are looking for employers who can provide work placements for our trainees Izzy’s timekeeping is fantastic. Everyone gets on with her and she is a good member of the team. If a job vacancy arose I would employ her. Barlows Group

FST has made me see a completely different view of life. Jo

I actually think I’m employable now that I can get a job. Mohammed

FST Generic brochure

For funders

Forensic programme

For employers

Generic brochure cover ideas Project workforce recruitment covers: Each project has their own colour.

SMaRT Futures gives you access to work experience and ‘on the job’ training in a real business.

Coming to FST has helped me get my motivation back. Phil

FST Salford gives you access to work experience and ‘on the job’ training in a real business.

Coming to FST has helped me get my motivation back. Phil

FST Bexley gives you access to work experience and ‘on the job’ training in a real business.

Coming to FST has helped me get my motivation back. Phil

FST @ Charles House gives you access to work experience and ‘on the job’ training in a real business.

Coming to FST has helped me get my motivation back. Phil


FST All | Stationery | 2011/12

ents

plim with com

| M25 3BL Prestwich k w Road | | Bury Ne trust.org.u firststep ld Centre w. fie en ww | Ed org.uk rd | The tsteptrust. Trust Salfo salford@firs fst First Step ail | Em 772 3961 0 196 68 Tel 0161 VAT reg. 650 . 1077959| Charity reg

First Step Trust | Company no. 3730562 | Registered in England and Wales | Charity reg. 1077959 Registered office: Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX | VAT reg. 6500 196 68 Tel/Fax 020 8855 7386 | Email fstmainoffice@firststeptrust.org.uk | www.firststeptrust.org.uk

Chris Kirkman | Northern Regional Manager First Step Trust Unit 2 Oakwood Industrial Estate Mode Wheel Road | Salford | M5 5DQ

nts

plime with com

3BL | M25 0161 743 0800 | Mobile 07590 927992 | Prestwich Tel g.u k New Road .or ntre | Bury steptrust Email chris.kirkman@firststeptrust.org.uk enfield Ce www.first | Ed e .uk Th | org t Salford tsteptrust. us firs Tr rd@ ep salfo First St | Email fst 68 positive action positive results 772 3961 0 196 Tel 0161 VAT reg. 650 Ka

rl Newell | Pro ject Manage

. 1077959| Charity reg

First Step Tru st 100 -104 Lond on

front

r

Road | Sheffield

Tel 0114 281 2981 Email karl.ne well@ firststeptr ust

| S2 4LR

.org.uk

positive action positive res ults nager

Ma | Coffee Shop Chris Shaw

ents

st First Step Tru eld | S2 4LR on Road | Sheffi 100 -104 Lond 2981 Tel 0114 281 ust.org.uk w@ firststeptr Email chris.sha

plim with com

| M25 3BLpositive action Prestwich w Road | .org.uk | Chair ry NeSi창n | BuDr trustMRCGP Goddard firststep ld Centre e Edenfie .uk | www. Th | org rd st. lfo tru First Step Trust firststep Trust Sa rd@ ep lfo St sa st Fir | Email fst 68 772 3961 196 Tel 0161 reg. 6500 Mobile 07889 694054 . 1077959| Charity reg

ults positive res

back First Step Trust (FST) is a charity that provides real work, training and employment opportunities for people excluded from ordinary working life because of mental health issues or other disadvantages.

VAT

Email

sian.goddard@firststeptrust.org.uk

positive action positive results

FST Main Office Unit 9 Kingside Business Park | Ruston Road | Woolwich London | SE18 5BX | Tel/Fax 020 8855 7386 positive Web www.firststeptrust.org.uk action positive results


FST All | Stationery | 2012

Invoice

Invoice

Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX Tel/Fax 0208 855 7386

Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX Tel/Fax 0208 855 7386

Invoice Number

Invoice Number

Date/Tax Point

Date/Tax Point

Project Reference

Project Reference

Account Number

Account Number

FST Petty Cash Receipt Nominal Code

Project Code Number Date

d

d

m

m

y

y

expense Heading

Description of expense(s)

Net

VAT

Total Net + VAT

FST Pett y Cash Fl oat Purpose of Float

Project Cod e Number Date

d

d

m

m

ReCeiPT ToTAl Total Signature

Customer Copy

First Step Trust | Company no. 3730562 | Charity reg. 1077959 | VAT reg. 6500 196 68 Registered office: Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX www.firststeptrust.org.uk

Authorisation

Project Copy

First Step Trust | Company no. 3730562 | Charity reg. 1077959 | VAT reg. 6500 196 68 Registered office: Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX www.firststeptrust.org.uk

FloaT ToT al

Signatur e authorisati on

Credit Note Credit No te Credit Note

Invoice

Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX Tel/Fax 0208 855 7386

Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX Tel/Fax 0208 855 7386

Invoice Number

Unit 9 Kin gside Bus iness Par Woolwich k, Ruston , Lon Road, Tel/Fax 020 don SE18 5BX 8 855 738 6

Invoice Number

Date/Tax Point

Date/Tax Point

Project Reference

Project Reference

Account Number

Account Number

Unit 9 Kin gs Woolwich ide Business Park, Ru , London ston Ro Tel/Fax SE18 5B ad, 0208 85 X 5 7386

Invoice Nu m

ber Date/Tax Point Project Re ference Account Number

Invoice N

umber Date/ Ta x Point Project Referen ce Account Numbe r

First Step Trust | Company no. 3730562 | Charity reg. 1077959 | VAT reg. 6500 196 68 Registered office: Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX www.firststeptrust.org.uk

Main Office Copy

Customer Copy

First Step Trust | Company no. 3730562 | Charity reg. 1077959 | VAT reg. 6500 196 68 Registered office: Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX Firs t Step Tru www.firststeptrust.org.uk st | Compan Registered y no. 373056 office: Uni 2 | Charity t 9 Kingside www.firsts reg. 107795 Business teptrust.or 9 | VAT reg Park, Rus g.uk . 6500 196 ton Road, 68 Woolwich, London SE1 8 5BX

First Ste p Trust Register | ed office: Company no. 373056 www.fi Unit 9 Kin 2 | Charit rststeptr gside Bu ust.org. siness Par y reg. 107795 uk 9 | VAT k, Rusto reg. 650 n Road 0 196 68 , Woolw ich, Lon don SE18

Project Co py

5BX

Main Offi ce

Copy

y

y


FST All | A1 posters | 2012

Positive action brings positive results.

Positive action brings positive results.

Positive action brings positive results.

First Step Trust. Charity No: 1077959.

First Step Trust. Charity No: 1077959.

First Step Trust. Charity No: 1077959.

Positive action brings positive results.

Positive action brings positive results.

Positive action brings positive results.

Positive action brings positive results.

First Step Trust. Charity No: 1077959.

First Step Trust. Charity No: 1077959.

First Step Trust. Charity No: 1077959.

First Step Trust. Charity No: 1077959.


FST All | Banner stand | 2011

Supporting people back into work

“First Step Trust (FST) was the kick start that got me back into working.” “FST gave me the chance to learn how to deal with the responsibilities and pressures of work.” “There’s nothing equivalent to FST in terms of work experience.” Quotes from workforce members

www.firststeptrust.org.uk First Step Trust Company no. 3730562 | VAT no. 6500 196 68 Registered in England and Wales | Charity reg: 1077959 Registered office: Unit 9 Kingside Business Park, Woolwich, London SE18 5BX


FST All | Positive action awards | 2011

or P Sf oS

iti v e

ACti on

Special Achievement Winner 2011

banner

This certificate is awarded to

nd

certificate

Five categories of nominations: Customer care

stage banner

Celebrating Success!

Worker of the year Manager of the year

e

Carole Furnivall award

iti v

Special (or personal) achievement award

or P Sf

oS

Project of the year

AwArd

n

S i ti v

Positive Action Awards Scheme

ACti on

d

S For Po

AWAr

Celebrating Success! ACti o

Si창n Goddard Chairperson, First Step Trust First Step Trust | Charity number: 1077959 | Company registration number: 3730562 | VAT Registration number: 6500 196 68 Registered office: Unit 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX.Tel/Fax: 020 8855 7386.

e

AwArd

Celebrating Success!

2011


FST All | Christmas cards | Winter 2010 and 2011

Season’s Greetings

“I need to build up my confidence to get back to work. Here we work as any team would in any business.” Luna “Work gives me problems I have to solve – a bit of a challenge” Fen “I’ve got a job after 6 years. I feel like I’m back in the game!” Bob

First Step Trust would like to wish all our supporters a very Happy Christmas and New Year. Our partnerships with you help us to achieve our goals.

First Step Trust is a national charity providing employment and training opportunities for people excluded from ordinary working life because of mental health conditions and other disadvantages.

This card was designed by First Step Trust Design & Print Salford. Registered Office First Step Trust, 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX Tel/Fax 020 8855 7386 Email mainoffice@firststeptrust.org.uk Website www.firststeptrust.org.uk Charity reg. 1077959 Company no. 3730562 VAT reg. 6500 196 68

Season’s Greetings from all of us at First Step Trust

First Step Trust wishes all our supporters a very Happy Christmas and Successful New Year.

“First Step Trust (FST) was the kick start that got me back into working.” “Working at FST has changed the perception I had of myself and what others think of me.” “There’s nothing equivalent to FST in terms of work experience.” Quotes from workforce members

First Step Trust (FST) is a charity providing real work and training opportunities for people excluded from ordinary working life because of mental health problems and other disadvantages. positive action brings positive results www.firststeptrust.org.uk

First Step Trust. Company registration number: 3730562 VAT registration number: 6500 196 68 Registered in England and Wales. Charity number: 1077959 Unit 9 Kingside Business Park, Woolwich, London SE18 5BX

This card was designed by SMaRT Design & Print. SMaRT is a First Step Trust initiative. SMaRT Socially Minded and Responsible Trading™. That’s SMaRT!


FST All | Website banners and images | 2012


FST Project Progress Reports | Salford | 2010/11

Project Progress Report FST Salford and FST @ Charles House

Project Progress Report FST Salford and FST @ Charles House

October - December 2010

April - June 2011

Project Summary FST Salford

FST @ Charles House

Project Summary FST Salford Existing work sections

Existing work sections

Qualifications/Training

New developments

General Activities

The work in the existing sections has increased now that the project is fully staffed, with the only exception being the car valeting which has fallen foul of the bad weather during November and December. Astrid has now been inducted at the Edenfield Centre after receipt of her CRB clearance and we have seen an increase in the number of work sessions in Graphic Design as the work demand has increased. During this period the workforce in this section worked over 171 hours in total.

We have focused more on obtaining training opportunities and accompanying funding, which in the main has been very successful, however we are unable to pursue the ITQ level 3 qualifications, as we are unable to secure funding. However, we are still working on this and other

During the coming period we will implement our plan for the development of the graphic design section having now put together a comprehensive business plan to expand our client base and work demand. This will give us a greater opportunity to build and develop

During this period the project at Charles House has gained real momentum and we are working hard to implement the programme outlined in the action plan.

The Snack Bar has been operating regularly during this period with some sessions steady whilst others have been extremely busy and this has accounted for over 140 hours of work experience in the catering section of the project. With the painting and decorating contract we have with Greater Manchester West we have worked a terrific 60 hours of painting and decorating at The Moorside unit (Trafford General) and The Woodlands Hospital (Little Hulton). This contributed greatly to 1 workforce member’s NVQ level 2 in painting & decorating, which has been completed. There is work scheduled for January and February on the Prestwich site, which will enable more workforce to be gain valuable work experience in a completely different environment. As always the existing work sections are supported by the project’s office administration section and this also is giving valuable work experience in a typical office environment. Over the year this section has provided the opportunity a number of opportunities for workforce to gain an NVQ level 2 in Business Administration. During this period the workforce have been engaged in approximately 300 hours of regular work.

The experience I have had while doing painting & decorating with FST are all positive. I have learned a lot of things about working on jobs, planning and organising work, how to set up a room prior to painting it and how to use different tools and equipment on the job properly. All of this has improved my confidence in doing the work itself and working with other people. It made me feel part of a team taking and giving feedback about my work. Getting out and doing a structured working day has made me feel much better and knowing this work has helped me get an NVQ in painting & decorating.

NB – Newland ward

for providing an English for Speakers of Other Languages (ESOL) course to meet the needs of this and similar men within Charles House, so has initiated discussions to provide this course to the men as soon as this can be made available.

FST has a regular presence at the fortnightly recovery steering group meetings, which began 4th October 2010, and are using this forum to manage and monitor the implementation and development of the project.

Laura has now completed her Preparing to teach in the lifelong learning sector (PTTLs) course. Following this, she has enrolled onto and successfully completed her Level II English course, and is in the process of completing her Level II qualification in Maths which will award her the overall PTTLs qualification. The PTTLs qualification will enable Laura to directly deliver suitable accredited training to the men.

We held an open day at Charles House on 5th November 2010, aimed at promoting awareness of the opportunities available from FST to the men and staff within Charles House and build on our relationships at the project. This initial event was not as successful as would have been liked, however, similar less formal open days over the following week on each of the wards were much more successful, and managed to gain good interest. From this, we gained 3 immediate applications from the men we spoke to, and identified interest from several others.

The referral and weekly diary programme procedures have been agreed and are working well, with Laura and Jordy Hirst, Charles House OT, co-ordinating this.

workforce in this section. We will also, run a promotion on the car valeting service, as we are getting a number of patients wanting to join FST in order to gain work experience in car valeting. There are plans to move the existing Edenfield Café to the link corridor and we have been invited to discuss with the Deputy Matron plans for how we can continue to operate the FST Snack Bar. n

Statistics for FST Salford Project overleaf

We have arranged for an escorted external work placement opportunity within FST SMaRT has been taken up by one man from Charles House to date, which is due to begin in mid January subject to leave allowance remaining suitable. This opportunity will also be made available to all other suitable men who hold adequate leave to enable them to attend. n

We had a good start to the year in quarter 1 with training and development of the workforce and continued on from where we left off at the end of last year. One of the workforce at the Edenfield is still attending FST SMaRT 4 days a week and developing his work skills in the garage. To support this excellent work, he has now completed his initial assessment work and been allocated an NVQ assessor. We are expecting him to start his initial session with the assessor mid Aug 2011.

We have had a meeting with GMW Trust Communications Manager, Caroline Vining to discuss the opportunity of FST quoting for some work in the near future. We ran the planned car valeting promotion aimed at the Edenfield OT department giving them £2.50 off bookings made throughout the month of June. Unfortunately, the response was not as good as anticipated. We are planning to renew all of the car valeting marketing literature at the Edenfield and wider Prestwich site, and introduce a ‘Loyalty Scheme’ for regular car valet customers.

We now have a member of the workforce progressing on to Adult Learning level 2 having successfully completed level 1. In addition, we have another member of the workforce who has completed the initial analysis for Adult Learning in English and is looking to progress on to the level 1 English qualification around mid August 2011. All three workforce on the Adult Learning basic skills have successfuly completed their various courses and all have been accredited. Together with these, we had three workforce attending the eDCC computer skills course, two at the intermediate level (One covering MS Word and the other MS Excel) and one at beginner level covering MS Word. All three successfully

During this period we were presented with the schedule of painting works required on the GMW sites from facilities management. All of the sites have now been surveyed and costed accordingly, and is now back with facilities awaiting authorisation. The

Terry is currently employed by FST through an external agency, and therefore is available to be involved in delivery of the practical work based painting & decorating

One man who completed his initial assessment was deemed unsuitable for the course due to a language barrier. FST has identified the need

Qualifications/Training

We are still working through our marketing plan and have a number of leads to follow up and we have written directly to Hazel Blears, following comments made by her at the CAB 25th Anniversary celebration which FST also attended.

Work Activities

Since November 2010, FST has engaged the services of a qualified Maths tutor (Mark Lamont) from a local college to work alongside her in delivering basic skills Maths courses to the men. Laura has held initial competency assessments with four of the men to date and we currently have 3 men attending the basic skills Maths courses. A further 2 men are pending at present.

work will take us through to the end of the current financial year and will create a number of opportunities for workforce to gain valuable work experience and opportunities to gain NVQ level 2 in painting & decorating. During this period the workforce have been involved in all of the above work sections which has accounted for almost 1300 hours of work experience.

The work sections are working well although towards the end of this period we have experienced workforce staffing issues and functional problems in the café area at the Edenfield, which resulted in a few snack bar sessions being cancelled. As a result of the recent recruitment drive we have two new workforce ready to join this section once approval is granted. The graphic design section continues to make progress and there have been a number of new jobs successfully bid for, one of which will be regular work for a German magazine.

FST were unfortunately delayed in appointing the position of Assistant Manager for Charles House, a role which will be shared with FST Salford. I am however pleased to report that following a second round of interviews FST have appointed Terry Schofield to the post, a qualified and experienced painter & decorator with additional skills and attributes suitable for the post. Terry’s employment will begin on 14th February 2011. This delay, coupled with the poor weather conditions and availability of men with non secure area leave has delayed the start of the gardening works.

Vocationally orientated training opportunities

possible alternatives. We held a Health & Safety at work course through the British Safety Council, which four workforce attended and two of the four successfully gained the qualification. We have been able to provide sufficient work in painting & decorating to enable one workforce member to complete an NVQ Level 2. During this period we have successfully started two workforce on an NVQ Level 2 in Business Administration and four are now currently working through a basic skills course in Maths.

activities alongside Chris Kirkman within Charles house each week from January prior to his employment start date, which should assist in making up for some of the time lost during the delay. Terry will begin his FST induction once his direct employment date arrives. We aim to have the gardening work section sessions within the courtyard area available from March 2010.

Project Summary FST @ Charles House completed the course and certificates will be issued in the next couple of weeks. We have completed a British Safety Council Level 1 Health & Safety in the Workplace for four workforce at the Edenfield, 3 of which took the exam and achieved accreditation.

New developments After being asked to provide the service of a small shop at the Edenfield we set about the task to find out what our products our customers would buy. We produced a questionnaire, which was designed by one of the design workforce and visited all the wards to talk to patients and staff about our new venture. We had a fantastic response by receiving almost 100 completed questionnaires. We are in the process of collating the data, which will then give us the basis of a proposed stock list. The initial drawings have been given to the Edenfield management and it is planned for an open discussion to include FST to finalise the work requirements. Once submitted, work on the existing area can be started. At this stage there is no confirmed opening date, but we are hopeful it will be fully operational around autumn this year.

Existing work sections

Attending FST has been a really postive experience. Attending the project has helped me gain good work skills such as punctuality and attendance. I feel more confident as a person and feel my social skills have improved a lot. Over the last three years I have gained qualifications such as my NVQ Level Two in Office Admin, my Food Hygiene Level Two and my Health & Safety Level One certificate. I think the project helpd people prepare for work when they leave hospital and I would recommend people to give it a try.

AMo – Edenfield

In order to maximise the opportunity of painting work experience, we made contact with Newland, Rockley House and Ullswater/Keswick ward managers to organise a special recruitment drive, aimed at becoming involved in the painting works. n

Both painting & decoration and gardening work sections are continuing to develop. Painting & decorating continues to regularly engage a number of our workforce and has provided approximately 50 hours of work experience over this period. Recently, the Charles House management had requested a small job to be done after a picture was removed from the wall. The painting work was completed by two workforce members under the supervision of Terry. The feedback received from Charles House management was very encouraging, stating that the men worked in a professional manner, and were impressed with how well the two patients worked together, giving it a ‘Real’ work atmosphere. The gardening section has grown from the small area we had at the start of Q4 period to now having four fully operating beds and a small greenhouse. From this humble start, we are now producing a crop consisting of: Potatoes, Radishes, Strawberries, Tomatoes, Swede and Peas. This work section is regularly engaging two workforce in garden preparation and maintenance. The produce is now beginning to flourish and we have already supplied samples to the kitchen at Charles House, with a view to this developing into a business partnership.

Vocational orientated training and qualifications. During this period we have had good successes in the number of sessions and qualifications achieved. We continue to provide the opportunities for Adult Numeracy and Literacy at level 1-3, together with eDCC beginners and intermediate levels for computer competency with all

seven workforce members working towards one or more of these qualifications. This has accounted for 72 hours of vocational and educational engagement. Two of the workforce are planning to take exams before September for Level 1 Adult Literacy and Level 2 Adult Numeracy respectively. We have held a British Safety Council Level 1 Health & Safety in the workplace for three workforce. One of the three candidates successfully gained the qualification, one other missed out by only four marks. Laura’s PTTLs certificate has been forwarded to be accredited which will enable Laura to directly deliver basic skills qualifications.

New developments We are continuing to develop our partnership at Charles House, contributing to the Therapeutic Action Group (TAG) monthly meetings. We will be producing supplies for the Charles House kitchen over the coming months and during late autumn, we will discuss with the kitchen manager opportunities for produce for the following year. In addition, Charles House are still keen to introducing a car valet service at Charles House for staff and visitors.

‘I enjoy my Painting & Decorating and Maths sessions, I feel good about myself when I attend because I feel pround of what I have achieved. Attending the painting sessions enables me to learn new practical skills and attending my maths sessions helps improve my maths skills which is a personal challenge JL – Charles House

FST SMaRT have offered opportunities for ‘Staff Tours’ to show the staff at Charles House what is being offered in terms of work experience and how this can benefit service users at Charles House. There is also some planning in place for Charles House to hold a staff-training day, primarily to cover ‘Recovery Star’ data collection, asking FST to be part of this training to illustrate how FST can contribute to documentation of service user recovery. n

>>

Project Progress Report | FST Salford | October - December 2010

October - December 2010 | FST @ Charles House | Project Progress Report

Project Progress Report | FST Salford | April - June 2011

Statistics: FST Salford

Statistics: FST Salford

1

Recruitment & Retention FST Salford has a target of 25 workforce members actively working at the project. The workforce figures over the past monitoring period are as follows: Month

Total

Months at Project

Workforce Members

October

29

18 +

7

November

28

12 – 18

3

December

24

6 –12

9

Less than 6 months

5

Edenfield No.

Male

123

% of TTL

No.

85%

17

22

15%

7

Total

147

100%

24

% of TTL

Ethnicity

No.

White UK

99

Irish Black Caribbean Black African

4

3%

0

Black UK

4

3%

1

Mixed Race

9

6%

Pakistani

9

6%

Bangladeshi

0

Chinese Indian Asian Other Other Total

0

Slept in

3

0

3

Illness

4

10

3

9

1

6

% of Edenfield

October

6

14%

November

6

29%

32%

December

4

17% % of Edenfield 17%

Quality of work

97%

Value for money

95%

Professional and friendly

99%

Work completed on time

97%

1%

0

0%

0%

7

5.5%

2

8%

29%

Recommend to others

98%

0%

0%

Overall Performance

97%

0%

25%

1

4%

11%

0

0%

0%

0%

0

0%

0%

0

0%

0

1

0.5%

0

0%

4

2.5%

0

2.9%

0%

6

4.5%

3

13%

50%

147

100%

24

100%

17%

0%

0% 0%

Workforce Attendance

88%

December

101%

Not at all

Greatly helped

Has attending FST helped you develop good work attitudes?

0%

20%

80%

Has attending FST helped you to learn any particular work skills?

7%

27%

66%

How satisfied are you overall with FST?

0%

7%

40%

53%

Month

This period

Total to date

NVQ 1, 2 or 3

0

1

No. of Sessions

Hours Worked

Health and Safety

2

5

This Period

Yr 2 Date

This Period

Yr 2 Date

Food Hygiene

0

4

October

120

481

360

2313

Basic Skills

0

0

November

129

610

387

2700

Other

0

0

December

137

747

411

3111

Total

2

10

6

% of TTL

82.2%

20

83.3%

16%

27

17.8%

6

23.7%

22.2%

100%

26

100%

17%

% of TTL

% of TTL

No.

% of Edenfield

107

70.4%

16

Irish

2

1.3%

0

0%

0%

Black Caribbean

6

3.9%

2

8.3%

33.3%

Black African

4

2.6%

0

0%

0%

Black UK

3

2.0%

2

8.3%

66.7%

Mixed Race

10

6.6%

1

4.2%

10.0%

Pakistani

9

5.9%

0

0%

0%

Bangladeshi

0

0%

0

0%

0%

Chinese

0 1 3

0% 0.7% 2.0%

61.5%

0

15%

0%

0

2

0

1

3

3

5

Illness

8

2

3

13

11

2

3

5

5

FST Salford has a target of 25 workforce members actively working at the project. The workforce figures over the past monitoring period are as follows:

June

4

2

4

Other

7

2

4

Total

40

25

24

3 Health & Safety 44 Customer Customerfeedback feedback

152 No.

May

No escort

Risk Assessm.

Month % of Edenfield

125

Indian

ExcelSatisfied lent

No.

April

Slept in Not motivated

Female

Asian Other

Qualifications gained (These are committed against actual figures.)

% of TTL

Reason for absence

Other service clash

FST Salford

No.

1 Recruitment & Retention

Reasons for workforce absences for this period are as follows:

Appointment/visit

Total

White UK

Helped a bit

No feeling either way

3 11

Edenfield

Ethnicity

Workforce feedback

Dissatisfied

The attendance of workforce members at the project for this period was: 86%

5

6 –12 Less than 6 months

Workforce mix in comparison with the Edenfield mix shown at the end of the period:

4

Customer feedback

2

Percentage

6

Male

71%

November

6

12 – 18

26

Gender

17

October

18 +

28

17

68%

Month

26

June

29

71%

Workforce Members

May

22

% of TTL

Months at Project

April

0 0

100%

Total

4

1 3

Risk Assessments

Month

8

0 11

Month

1

FST Salford has a target of 25 workforce members actively working at the project. The workforce figures over the past monitoring period are as follows:

2

Appointment/visit Other

Health & Safety

2

Month

December

0

Total

% of TTL

No.

November

0

Not motivated

FST Salford

Female

Reason for absence October No escort

Project Progress Report | FST @ Charles House | April - June 2011

FST @ Charles House

1 Recruitment & Retention

Reasons for workforce absences for this period are as follows:

Other service clash

Workforce mix in comparison with the Edenfield mix shown at the end of the period: Gender

April - June 2011 | FST Salford | Project Progress Report

0%

0%

0%

0

0%

0%

Other

7

4.6%

5

20.8%

71.4%

Total

152

100%

26

100%

17%

2 Workforce Attendance The attendance of workforce members at the project for this period was:

April

6

May

8

June

7

Quality of work

97%

Value for money

95%

Work completed on time

97% 97%

Not at all

Helped a bit

Greatly helped

16%

32%

53%

Has attending FST helped you to learn any particular work skills?

16%

32%

53%

Dissatisfied

0%

No feeling either way

Satisfied

11%

42%

Excellent 47%

6 CQUIN feedback Skills measures

Very Poor

Poor

Key work skills

13.3%

13.3%

Average Good 53.4%

Excellent

20.0%

0%

0%

26.7%

26.7%

33.3%

13.3%

Personal Skills

0%

13.3%

46.7%

26.7%

13.3%

Practical skills

13.3%

20.0%

26.7%

40.0%

0%

Month

Percentage

April

74%

May

90%

June

90%

Month

No. of Sessions

Hours Worked

Month

This period

Total to date

(These are committed against actual figures.)

97%

Recommend to others Overall Performance

Has attending FST helped you develop good work attitudes?

Attitudinal skills

Total

Months at Project

Workforce Members

April

5

18 +

0

May

6

12 – 18

0

June

7

Gender

6 1

Male

24

% of TTL 100% % of TTL

% of TTL

No. 7

82.2% % of TTL

No.

% of Charles H. 29.0% % of Charles H.

White UK

18

75%

5

71.4%

28%

Irish

0

0%

0

0%

0%

Black Caribbean

1

4.2%

0

0%

0%

Black African

1

4.2%

0

0%

0%

Black UK

0

0%

0

0%

0%

Mixed Race

1

4.2%

0

0%

0%

Pakistani

2

8.3%

0

0%

0%

Bangladeshi

0

0%

0

0%

0%

Chinese

0

0%

0

0%

0%

Indian

0

0%

0

0%

0%

Asian Other

0

0%

0

0%

0%

Other

1

4.2%

2

28.6%

200%

Total

24

100%

7

100%

29.0%

2 Workforce Attendance The attendance of workforce members at the project for this period was: April

60%

May

62%

June

73%

(These are committed against actual figures.)

No. of Sessions

Hours Worked

This Period

This Period

Yr 2 Date

April

May

NDA*

Yr 2 Date

April

41

41

62

62

This Period

Yr 2 Date

This Period

Yr 2 Date

NVQ 1, 2 or 3

0

0

May

40

81

113

113

April

112

112

336

336

Health and Safety

3

3

June

45

126

189

189

May

145

257

435

771

Food Hygiene

0

0

June

151

408

453

1224

Basic Skills

3

3

Other

3

3

Total

9

9

June

0

0

NDA*

0

0

NDA*

5

0

Not motivated

No.

Percentage

Reason for absence No escort Slept in Illness

NDA*

Other service clash

Ethnicity

Month

Reasons for workforce absences for this period are as follows:

6

NDA*

Appointment/visit

NDA*

Other

NDA*

4

0

0

3

Total

Charles House FST Salford No.

Month

7 Qualifications gained

6 –12 Less than 6 months

Workforce mix in comparison with the Charles House mix shown at the end of the period:

Professional and friendly 99%

5 Workforce feedback

How satisfied are you overall with FST?

Month

Risk Assessments

April

2

May

10

June

11

13 19

* Collection of data for reasons for absence was started from May 2011

3 Health & Safety Month

2

6 20

4 Workforce feedback Not at all

Helped a bit

Greatly helped

Has attending FST helped you develop good work attitudes?

0%

67%

33%

Has attending FST helped you to learn any particular work skills?

0%

33%

67%

How satisfied are you overall with FST?

FST Salford

Dissatisfied

No feeling either way

Satisfied

Excellent

0%

0%

67%

33%

5 CQUIN feedback Skills measures

Very Poor

Poor

Key work skills

0%

60%

40%

0%

0%

Attitudinal skills

0%

40%

40%

20%

0%

Personal Skills

0%

0%

80%

20%

0%

Practical skills

20%

20%

20%

40%

0%

Average Good

Excellent

Laura Bowers, Training & Placement Manager Astrid Johnson, Design Manager The Edenfield Centre Bury New Road Prestwich M25 3BL Tel: 0161 772 3961

FST @ Charles House Ken Edwards, Project Manager Laura Bowers, Training & Placement Manager Terry Schofield, Assistant Manager Charles Street Salford M6 7DU Tel: 0161 745 7900 Fax: 0161 745 5047

6 Qualifications gained Month

This period

Total to date

NVQ 1, 2 or 3

0

0

Health and Safety

1

1

Food Hygiene

-

-

Basic Skills

4

4

Other

0

0

Total

3

3

www.firststeptrust.org.uk

April - June 2011 | FST Salford | Project Progress Report


FST Project Progress Reports | Salford | 2012

Project Progress Report FST Salford and FST @ Charles House Quarter 2 | July - September 2012 ✱

M eRRy ChRist Masand happynew yeaR ho

Rudolph the Red have a nosed happy& ReindeeR Joyful& GReat

MeRRy

ho holiday

ChRistMas

Examples of Christmas cards designed for the SMaRT shop.

Let MeRRy it ChRistMas Snow!

Project Summary FST Salford

Project Summary FST @ Charles House

CQUIN Feedback Quarterly Summary Workforce

Existing work sections

number of jobs that providing more real work opportunities for the team. As a result of a successful trial in the design and production of a range of FST SMaRT Design & Print greetings cards, which are sold through the onsite FST SMaRT Shop, has presented the team with a great opportunity for the workforce to manage the whole process with very little input from FST managers. This section continues to regularly provide work experience and skills development and to date has provided 420 hours of work experience.

Over the quarter 2 period we continued to provide opportunities in all work sections, whilst supporting them with a number of vocational education opportunities. During June and July the painting work at the Edenfield continued and completed all the agreed work with the exception of one ward area that needed major repair work before being painted. This repair work is still outstanding, so we were unable to complete work in this area, but this will be done on completion of the repair work. August saw a significant drop in the painting work as all jobs were completed early in the month, but this gave the workers time to work on their NVQ course work. We are looking forward to continuing to develop this work section, which has already generated a keen interest from other patients who are not already at FST having seen the team working on many wards. To date the painting section has provided more than 500 hours of work experience.

The SMaRT Shop continues to flourish in terms of popularity and workforce development and from its initial opening toward the end of quarter 1 period it now operates three times weekly, Monday and Friday 3:00 - 5:00pm and Wednesday 6:00 - 8:00pm. We are still in the process of consolidating the range of stock sold and make a concerted effort to offer healthy alternatives for those customers who wish to take up that option. We currently have a regular and reliable team of 5 workers in this section and all are showing a marked improvement on their customer service, cash handling and stock accountability skills. Each session runs very well and is a pleasure to be part of. It creates a really friendly, welcoming and approachable shop atmosphere, where we feel our customers like to come. We are still looking into how we can provide this service to the acute wards, where the majority of patients don’t have leave off the ward.

The design section likewise continues to provide steady and regular work opportunities and the team has a new member who has fit in right away in terms of work ethic and the skills he has to offer. From this small team of four, three of them are making very good progress with their NVQ in PrePress for Print, which includes Digital Artwork as an optional unit. The assessor from Manchester College has commented on more than one occasion on the high level of detail and quality of all three students and is so impressed with their commitment and dedication. We have continued to work closely with the management team at the Edenfield, which has resulted in the commissioning of various design and print publication. This added to the steadily increasing

Since opening the SMaRT shop in May 2012 to the end of quarter 2 period we have provided 225 hours of work experience. The car valeting section is becoming more regular of late and we are aiming to hold at least one valeting

session every week, depending on the weather. We now have an almost completely new team in this section, but as in the other sections, the team have shown how rapidly they can learn new skills or pick up and improve on skills they already hold. We are hoping that as the bad weather of winter approaches, cars get dirty quicker and therefore increases the opportunity for valeting. Whilst over quarter 1 and 2 the number of work experience hours have not been as good as previous years, we will be promoting this service over the latter half of the year in order to gain a better balance across all the sections. As always the office administration team supports all of the work sections at the project and due to some of the team working in this section having now been discharged from the Edenfield Centre, we have been busy recruiting replacements. This took longer than we had expected, but we now have a number of patients wanting to work at FST in the office administration section. During quarter 1 and 2 periods we have provided over 350 hours of work experience in General Administration, Finance, Cash Handling, Cash Takings reconciling, and using office equipment.

Qualifications/Training During this period we continue with the on-going progression of 5 workforce on their NVQ level 2 qualifications in painting & decorating and pre-press for print. These we are expecting completion in the next 3 months, so although they are not counted in the number of qualifications achieved, we fully expect them all to achieve success.

During this period one of our workforce successfully gained the adult literacy qualification. During the next period we have arranged to hold a number of courses around health & safety and eDCC computer user course.

I would like to extend my thanks for your support in delivering the Qualification. Despite the restrictions for myself as an assessor with the evidence types, I have found it one of the easiest environments to assess students. This is due to the support you give the candidates and the candidates training that is given in the workplace.

New developments Further to the agreed points from the last review meeting Ken has held a meeting with Shirley Wheeler and Jenny McVinnie from the Edenfield Management Team, to discuss opportunities for FST to expand the work areas and provide services to the patients that are proving a challenge for the Edenfield Centre to provide on a regular basis. We agreed that FST would look at in some detail the provision of a hairdressing service for the men and women at the Edenfield Centre and operate this as an FST work section that could involve patients working with FST.

I have been very impressed with all the candidates on the program, their knowledge of design and their skills to execute the ideas is very of a high standardand, comparable with others in the industry with their level of experince. The assignment that have been completed so far are some of the best I have seen from candidates on the program at present.

We also discussed the possibility of FST being accessed by patients from LSS at Prestwich and agreed that FST would need some detail on what GMW is looking to provide access to and what are the needs of those patient groups in LSS. We felt that simply accessing the current FST work sections would simply result in less opportunities for patients at the Edenfield Centre and therefore we need to set up something separate for LSS patients.

It is very rewarding to be part of their development and everyone at the trust creates a very friendly atmosphere, which leads to quality learning.

Having had discussions with John Walker regarding additional work at the Edenfield Centre, Ken will meet with John early November to review the opportunities and how we can work in partnership to deliver the a solution to providing work experience opportunities in painting & decorating and possible minor maintenance work on the unit. n

July - September 2012 | FST Salford | Project Progress Report

Statistics: FST Salford

Month

Total

Months at Project

Workforce Members

Julyl

24

18 +

3

August

23

12 – 18

6

September

25

6 –12

6 10

Edenfield No.

Male

122

No.

81%

21

84%

17%

27

19%

4

16%

15%

100%

25

100%

17%

White UK

90

Irish Black Caribbean Black African

% of TTL

No.

72.0%

% of Edenfield

60.4%

18

3

2%

0

0%

0%

8

5.4%

1

4.0%

12.5%

4.0%

12.5 %

8

5.4%

1

6

4.0%

0

0%

0%

Mixed Race

12

8.0%

1

4.0%

8.3%

Pakistani

8

5%

1

4%

12.5%

Bangladeshi

0

0%

0

0%

0%

1

Indian

1

0.7%

0%

0% 28.6%

3.3%

1

4.0%

20.0%

149

100%

25

100%

17%

4.7%

0

0%

0% 8.0%

5

Total

7

0.7%

0

Other

Asian Other

2

0

0

10

8

Illness

16

1

2

12

8

5

8

0

14

2

5

5

Appointment/visit

5

4

2

Other

7

7

0

68

35

27

Month

Risk Assessm.

July

6

August

2

September

2

2 Workforce Attendance The attendance of workforce members at the project for this period was:

Total

Months at Project

July

8

18 +

August

9

12 – 18

September

11

Male

Not at all Has attending FST helped you develop good work attitudes?

0%

38%

62%

Has attending FST helped you to learn any particular work skills?

0%

56%

44%

Dissatisfied

No feeling either way

Satisfied

0%

62%

Workforce Members

Painting work is continuing to provide regular work sessions and we have now recruited a replacement for one of the workforce from the painting team, who has now been discharged from Charles House, which I’m sure has been as a result of his regular sessions with FST. As reported in quarter 1 report, one of the painting team has now started on an NVQ Level 2 in painting & decorating. He is showing good progress in both the practical & knowledge elements of this qualification. Early

estimations indicate that he should finish this qualification by the middle of 2013. During this period we have provided 30 hours of work experience, which takes us to a total of 60 hours work experience in painting & decorating from the start of the current year.

Qualifications/Training Wecurrently have 3 workforce on adult numeracy and literacy courses, and are all making good progress to the preparation of achieving a qualification. We also have one member of the workforce part way through an NVQ level 2 in painting & decorating and this we estimate completion before the end of March 2013.

2 4

Excellent 38%

22

% of TTL 100% % of TTL

% of TTL

No. 8

100% % of TTL

No.

% of Charles H. 50% % of Charles H.

White UK

18

82%

7

88%

39%

Irish

0

0%

0

0%

0%

Black Caribbean

0

0%

0

0%

0%

Black African

0

0%

0

0%

0%

Black UK

0

0%

0

0%

0%

Mixed Race

0

0%

0

0%

0%

Pakistani

4

18%

1

12%

25%

Bangladeshi

0

0%

0

0%

0%

Chinese

0

0%

0

0%

0%

Indian

0

0%

0

0%

0%

Asian Other

0

0%

0

0%

0%

Other

0

0%

0

0%

0%

Total

22

100%

8

100%

36%

2 Workforce Attendance

5 Qualifications gained Total to date 0

Month

Percentage

0

3

July

78%

Food Hygiene

0

0

August

73%

Basic Skills

1

1

September

50%

Other

0

0

Total

1

4

Month

Percentage

July

66%

August

75%

September

82%

Month

No. of Sessions

Hours Worked

July

27

117

41

176

This Period

Yr 2 Date

This Period

Yr 2 Date

August

30

147

45

221

September

25

172

38

259

(These are committed against actual figures.)

July

132

498

396

1692

August

106

604

318

2012

September

109

713

327

2337

Month

(These are committed against actual figures.)

No. of Sessions

Hours Worked

This Period

This Period

Yr 2 Date

0

1

4

1

CT

Project Progress Report | FST @ Charles House | July - September 2012

6

0

0

3

3

9

9

26

Total

3 Health & Safety Month

Risk Assessments

July

7

August

4

September

6

4 Workforce feedback Not at all

Helped a bit

Greatly helped

Has attending FST helped you develop good work attitudes?

29%

42%

93%

Has attending FST helped you to learn any particular work skills?

0%

57%

43%

How satisfied are you overall with FST?

FST Salford

Dissatisfied

No feeling either way

Satisfied

Excellent

0%

0%

43%

57%

Ken Edwards, Project Manager Laura Bowers, Training & Placement Manager Astrid Johnson, Design and Office Manager The Edenfield Centre Bury New Road Prestwich M25 3BL Tel: 0161 772 3961

FST @ Charles House

Month

This period

Total to date

NVQ 1, 2 or 3

0

0

Health and Safety

0

0

Basic Skills

0

0

Other

0

0

Total

0

0

Quarter 2

Key work skills

Attitudinal skills

Personal skills

Practical skills

Key work skills

Attitudinal skills

Personal skills

Practical skills

Workforce

444

488

490

364

Workforce

682

724

702

544

FST

423

464

455

339

FST

655

691

673

502

Key work skills

Attitudinal skills

Personal skills

Practical skills

Quarter 3

FST is great, you get to learn new things all the time and it gets you off the ward. The shop is where I like to work.

0

1

0 1

Quarter 1

Quarter 4

ST

5

0

2

Appointment/visit Other

Progress to work

I think FST is really good, you get to do things like painting and decorating which normally you would not get to do.

September

9 2

Following internal discussions regarding the start of an alternative work section to the garden produce work section that was tried last year, we are looking at work sections that can be accessed internally, rather than externally that would require external leave. Charles House currently has a contractor that provides an external and internal window cleaning service and following an initial discussion with the Charles House management, we are working on how we can deliver the internal part of this contract and we will formally present our proposition to Charles House early November.. n

1

1 0

5 Qualifications gained

The attendance of workforce members at the project for this period was:

This period 0

Health and Safety

August

1 1 2

No leave

No.

Month

No escort

Other service clash

Ethnicity

NVQ 1, 2 or 3

Reason for absence July Slept in Illness

New developments

In addition to this we are planning to hold 2 x health & safety based courses and an eDCC computer users course during quarter 3.

Reasons for workforce absences for this period are as follows:

Not motivated 2

6 –12 Less than 6 months

Charles House FST@Charles House No.

Greatly helped

0%

Month

Gender

Helped a bit

How satisfied are you overall with FST?

FST Salford has a target of 25 workforce members actively working at the project. The workforce figures over the past monitoring period are as follows:

Workforce mix in comparison with the Charles House mix shown at the end of the period:

4 Workforce feedback

20.0%

Black UK

Chinese

5 4

3 Health & Safety % of Edenfield

149

% of TTL

September

No escort

Total

% of TTL

Female

No.

August

Slept in Not motivated

Total Ethnicity

Reason for absence July

No leave

FST Salford

% of TTL

1 Recruitment & Retention

Reasons for workforce absences for this period are as follows:

Other service clash

Workforce mix in comparison with the Edenfield mix shown at the end of the period: Gender

We are pleased to report that the SMaRT Shop at Charles House is proving very popular with the patients from both wards. From the initial opening in May 2012 it started how it has continued throughout each of the two weekly sessions, to be extremely busy. As with the SMaRT Shop based at the Edenfield Centre, it provides the opportunity for patients working with FST to experience the real work environment of a busy shop. They are able to gain new or improve skills in customer service, cash handling, stock management and stock control and have achieved over 100 hours of work experience to the end of quarter 2 period. In response to the success and popularity of the SMaRT shop, we have been asked if we could open at weekends. Having considered all the benefits and disadvantages of opening at weekend we agreed that at present it isn’t practical for us to open over the weekend because logistically it would result in other sessions throughout the week suffering. So as an alternative, we agreed to open three times weekly for a trial period of one month before making a final decision.

FST @ Charles House

1 Recruitment & Retention FST Salford has a target of 25 workforce members actively working at the project. The workforce figures over the past monitoring period are as follows:

Less than 6 months

Jeremy Ogden, Print Trainer Assessor, The Manchester College

Project Progress Report | FST Salford | July - September 2012

1

FST

Existing work sections

Ken Edwards, Project Manager Laura Bowers, Training & Placement Manager Terry Schofield, Assistant Manager Charles Street Salford M6 7DU Tel: 0161 745 7900 Fax: 0161 745 5047

Yr 2 Date

www.firststeptrust.org.uk

Key work skills

Attitudinal skills

Personal skills

Practical skills

Workforce

Workforce

FST

FST

July - September 2012 | CQUIN Feedback | Project Progress Report


CQUIN Feedback | Salford, Merseyside & Charles House | 2012

Progress to Employment Questionnaire Workforce Name: FST Project: The purpose of this questionnaire is to collect data on an individual basis to study soft outcomes and distance travelled in achieving the outcomes in four key areas; key work skills, attitudinal skills, personal skills & practical skills. Answer each question by indicating where you feel you currently are on a scale of 1 to 10 (1 being very poor and 10 being excellent). Please remember that all information given will be taken in strict confidence and its usage will comply with First Step Trust’s data protection policy.

Rating guide 1

2

Very poor

3 Poor

4

5

6

7

8

Average

Key Work Skills In the following areas, how would you rate your... Team Working Problem solving Numeracy skills Literacy/communication skills Attitudinals Skills In the following areas, how would you rate your... Level of self motivation Confidence Self esteem Readiness for work Personal Skills In the following areas, how would you rate your... Personal appearance and presentability Attendance and timekeeping Personal health and fitness Levels of concentration Practical Skills In the following areas, how would you rate your... Ability to complete forms Awareness of your related rights and responsibilities Competency at work (ability to carry out your tasks)

9

Good

10 Excellent

Q1 W

Q1 M

Q2 W

Q2 M

Q3 W

Q3 M

Q4 W

Q4 M

Q1 W

Q1 M

Q2 W

Q2 M

Q3 W

Q3 M

Q4 W

Q4 M

Q1 W

Q1 M

Q2 W

Q2 M

Q3 W

Q3 M

Q4 W

Q4 M

Q1 W

Q1 M

Q2 W

Q2 M

Q3 W

Q3 M

Q4 W

Q4 M

Q1

Q2

Q3

Q4

Workforce Initial: FST Manager: Date: 28/05/12 | FST_12060_SAL_Salford Merseyside Charles House Questionnaire_2.indd


FST Woolwich | Recruitment flyer | Spring 2012

act us

garage services, Woolwich u to come along and meet us.

wich ment Development Worker k

@firststeptrust.org.uk ust.org.uk

What workforce say

Work experience and ‘on the job’ training in a real business.

I’m getting first hand experience in a real working garage. Shahid

with a QR app.

E S

Contact us Contact FST & SMaRT garage services, Woolwich and we’ll arrange for you to come along and meet us. First Step Trust, Woolwich Sasha Bennett, Employment Development Worker 9 Kingside Business Park Ruston Road Woowich London SE18 5BX

Work experience and ‘on the job’ training in a real business.

Tel/Fax 0208 855 7386 Email sasha.bennett@firststeptrust.org.uk Web www.firststeptrust.org.uk

6pp DL flyer

Please scan with a Smartphone QR app.

By rail: Woolwich Dockyard By Bus: 161, 177, 180, 472

T – A206

a First Step Trust initiative nal charity providing real work and eople excluded from ordinary working nditions and other disadvantages.

ive results

n number: 3730562 8 harity number: 1077959 wich, London SE18 5BX

By rail: Woolwich Dockyard By Bus: 161, 177, 180, 472

Ruston Road

First Step Trust This is my first time was the kick start that got me backin an office after into work. many years. Mike

Jane

FST gave me a manageable amount of responsibility and this gave me self worth. Alan

What workforce say I’m getting first hand experience in a real working garage. Shahid

KIngSIdE BuSInESS PaRK

Woolw

FST

ich Ch

urch Str

eet – A20

6

First Step Trust was the kick start that got me back into work. Mike

SMaRT garage Services is a First Step Trust initiative First Step Trust (FST) is a national charity providing real work and employment opportunities for people excluded from ordinary working life because of mental health conditions and other disadvantages. positive action brings positive results www.firststeptrust.org.uk First Step Trust. Company registration number: 3730562 VAT registration number: 6500 196 68 Registered in England and Wales. Charity number: 1077959 Unit 9 Kingside Business Park, Woolwich, London SE18 5BX

Contact FST & SMaRT garage services, Woolwich and we’ll arrange for you to come along and meet us.

What’s in it for me?

First Step Trust, Woolwich Sasha Bennett, Employment Development Worker 9 Kingside Business Park Ruston Road Woowich London SE18 5BX

Work and training opportunities First Step Trust (FST) offers work placements to people with mental health conditions and other disadvantages who want to get back into work. We have placements in our SMaRT garage services as well as our main office – both based in Woolwich.

Contact us

Tel/Fax 0208 855 7386 Email sasha.bennett@firststeptrust.org.uk Web www.firststeptrust.org.uk

Work experience and ‘on the job’ training in a real business.

Please scan with a Smartphone QR app.

By rail: Woolwich Dockyard By Bus: 161, 177, 180, 472

Ruston Road

This is my first time in an office after many years. Jane

FST gave me a manageable amount of responsibility and this gave me self worth. Alan

KIngSIdE BuSInESS PaRK

Woolw ic

FST

h Chur

ch Stre

et – A2

06

SMaRT garage Services is a First Step Trust initiative First Step Trust (FST) is a national charity providing real work and employment opportunities for people excluded from ordinary working life because of mental health conditions and other disadvantages. positive action brings positive results www.firststeptrust.org.uk First Step Trust. Company registration number: 3730562 VAT registration number: 6500 196 68 Registered in England and Wales. Charity number: 1077959 Unit 9 Kingside Business Park, Woolwich, London SE18 5BX

FST’s work placements provide: • practical on-the-job experience • new work-related skills • nationally-recognised qualifications (OCR in Admin and Business Professional, Bookkeeping and Accounting and ICT) and BSC Health & Safety at work • support with applying for jobs. You’ll also get up to 12 months of work experience and an employer’s reference.

First Step Trust was the kick start that got me back into work. Mike

We have opportunities in: • motor mechanics • customer services • parts ordering • admin • finance • marketing and... coming soon, events management.

Question

How does it work?

answer

Simply sign up with FST as a volunteer workforce member.

Question

Will my benefits be affected?

answer

Working at FST will not affect your benefits.

Question

WhaT’S IT lIKE? FST in Woolwich is a friendly workplac e where you can get started on building up your confidence and skills. Don’t worry, you won’t be thrown in the deep end, you’ll have your line manager and colleagues to sup port you.

How long does the training last?

answer

Anything between three and 12 months depending on what you need.

Is it for me? If you’ve been out of work because of mental health conditions or other disadvantages and are receiving support from mental health services, for example, your community mental health team or GP, FST will support you to get back to work.

The only thing we ask of you is that you want to work.

Question

What if I can’t cope with a whole day?

answer

You can start slowly and build up your time.

Depending on wh ere you are working, you could be: • taking garage bookings or sourcing/orde ring par ts • working in the garage workshop or • raising sales invo ices or processing payme nts using industry-stan dard accounts softwa re. You’ll have a cha nce to do different tasks thro ughout the day.


FST Lambeth | Recruitment flyer | Spring 2011 What people say about us

to find more?

es, Lambeth and we’ll arrange nd meet us. We can then find out of the experience.

SMaRT Futures gives you access to work experience and ‘on the job’ training in a real business.

The experience that I’m gaining in the restaurant is giving me the confidence that I need to start looking for full time work.

eth anager tre

Richard

tsteptrust.org.uk ust.org.uk

st Norwood

Contact SMaRT Futures, Lambeth and we’ll arrange for you to come along and meet us. We can then find out what you want to get out of the experience.

Tel Fax Email Web

020 8761 0776 020 8670 7502 fstlambeth@firststeptrust.org.uk www.firststeptrust.org.uk

West Norwood

By Bus: 2, 196, 315, 432, 468, 689, 690

ood Hig

Coming to FST has helped me get my motivation back. Phil

t

tree

hS

Hill

James

Knight’s

t

Stree

Phil

FST

ue

Ernest Aven

rove

or G

ds Win

By rail: West Norwood

West Norwood Rail Norw

gh

By Bus: 2, 196, 315, 432, 468, 689, 690

The professional and personal skills I’m developing at FST Coming to FST has helped brings my CV up to date and fills in some me get my motivation back.of the gaps.

SMaRT Futures gives you access to work experience and ‘on the6pp job’ DL training flyer in a real business.

SMaRT Futures, Lambeth Brad Grieve, General Manager Unit 9, The Windsor Centre Windsor Grove West Norwood London SE27 9NT

By rail: West Norwood

l

nue

Want to find out more?

FST

rove

or G

ds Win

ep Trust initiative nal charity providing real work and eople excluded from ordinary working oblems and other disadvantages.

It’s a nice atmosphere here – we work as any team would, in any workplace, in any business.

ive results

Luna

n number: 3730562 8 harity number: 1077959 wich, London SE18 5BX

What people say about us The experience that I’m gaining in the restaurant is giving me the confidence that I need to start looking for full time work. Richard

SMaRT Futures is a First Step Trust initiative First Step Trust (FST) is a national charity providing real work and employment opportunities for people excluded from ordinary working life because of mental health problems and other disadvantages. positive action brings positive results www.firststeptrust.org.uk First Step Trust. Company registration number: 3730562 VAT registration number: 6500 196 68 Registered in England and Wales. Charity number: 1077959 Unit 9 Kingside Business Park, Woolwich, London SE18 5BX

Want to find out more?

What’s in it for me?

Contact SMaRT Futures, Lambeth and we’ll arrange for you to come along and meet us. We can then find out what you want to get out of the experience.

SMaRT Futures will give you access to: • practical on-the-job experience • new work-related skills • nationally-recognised qualifications • support with applying for jobs …all in our fully functioning businesses so the skills you learn are real and what employers want.

SMaRT Futures, Lambeth Brad Grieve, General Manager Unit 9, The Windsor Centre Windsor Grove West Norwood London SE27 9NT Tel Fax Email Web

020 8761 0776 020 8670 7502 fstlambeth@firststeptrust.org.uk www.firststeptrust.org.uk

West Norwood

ood

Norw

By Bus: 2, 196, 315, 432, 468, 689, 690

hS

Hig

Hill

tree t

James

Ernest Avenue

FST

rove

or G

ds Win

You’ll also get up to 12 months of work experience and an employer’s reference. We have opportunities in: • Motor Mechanics (coming soon) • Gardening • Catering • Customer service • Admin uestion • Finance How does it work? • Marketing

Q

By rail: West Norwood

West Norwood Rail Knight’s

The professional and personal skills I’m developing at FST brings my CV up to date and fills in some of the gaps.

SMaRT Futures gives you access to work experience and ‘on the job’ training in a real business.

Coming to FST has helped me get my motivation back. Phil

answer

Simply sign up with SMaRT Futures as a volunteer workforce member.

Question

Will my benefits be affected?

answer

Working at SMaRT Futures will not affect your benefits.

Question

Luna

SMaRT Futures is a First Step Trust initiative First Step Trust (FST) is a national charity providing real work and employment opportunities for people excluded from ordinary working life because of mental health problems and other disadvantages. positive action brings positive results www.firststeptrust.org.uk First Step Trust. Company registration number: 3730562 VAT registration number: 6500 196 68 Registered in England and Wales. Charity number: 1077959 Unit 9 Kingside Business Park, Woolwich, London SE18 5BX

SMaRT Future s is a friendly workplace where you can get star ted on building up your confidence and experience and brushing up you r skills. Don’t wor ry, you won’t be thrown in the deep end, you’ll have your line manager to suppor t you and the more exp erienced workforce member s will help you out too.

How long does the training last?

answer

Depending on whe re you are working, you cou ld be: • Preparing food for a catering event hap pening that evening • Ser vicing a car for one of our private or fleet customers • Processing invo ices for the finance departm ent. If you’re working a full day you won’t get bor ed – you’ll have a chance to do different tasks throughout the day.

Anything between three and 12 months depending on what you need.

Is it for me? If you’ve been out of work because of mental health problems or other disadvantages and are receiving support from mental health services, for example, your community mental health team or GP, SMaRT Futures will support you to get back to work.

The only thing we ask of you is that you want to work.

It’s a nice atmosphere here – we work as any team would, in any workplace, in any business.

WhaT’S IT lIkE?

Question

What if I can’t cope with a whole day?

answer

You can start slowly and build up your time.


FST Sheffield | Recruitment flyer | Summer 2012

I joined and FST because Work experience I wanted to feel what it’s like to work again ‘on the job’ training and it feels good. at SMaRT Venue. Workforce member

ry’s Ga

a challenge.” Workforce member

Boston

6pp DL flyer

Please scan with a Smartphone QR app.

25 A6 St re

oo

St.

Ma

1 Ga

te

St. Ma

I like the responsibility of dealing with customers – it’s a challenge.”

By bus: 20, 20a, 25, 25a, 75, 76, 97, 98

A6

ry’s

M

A61

I finish here at the end of the day and feel relaxed and happy I’ve done a day’s work.

St

Work experience and ‘on the job’ training at SMaRT Venue.

Tel: 0114 281 2981 Fax: 0114 281 2949 Email: fstsheffield@firststeptrust.org.uk Web: www.firststeptrust.org.uk

Workforce member

n Rd

B638

8

te

First Step Trust 100 -104 London Road Sheffield S2 4LR

ry’s Ga

te

Workforce member

8

St. Ma

By bus: 20, 20a, 25, 25a, 75, 76, 97, 98

FST is the first work experience where I’m learning about I like the responsibility the business as well of dealing with as my own job. customers – it’s

Contact First Step Trust and we’ll arrange for you to come along to meet us. You can come on your own or with a support worker or friend – whatever suits you best.

B638

with a QR app.

Contact us

Boston

St

Boston

St

FST

Workforce member

ep Trust initiative onal charity providing real work and people excluded from ordinary working onditions and other disadvantages.

SMaRT Venue is a First Step Trust initiative First Step Trust (FST) is a national charity providing real work and employment opportunities for people excluded from ordinary working life because of mental health conditions and other disadvantages.

tive results

positive action brings positive results www.firststeptrust.org.uk

on number: 3730562 68 Charity number: 1077959 olwich, London SE18 5BX

First Step Trust. Company registration number: 3730562 VAT registration number: 6500 196 68 Registered in England and Wales. Charity number: 1077959 Unit 9 Kingside Business Park, Woolwich, London SE18 5BX

What workforce say I joined FST because I wanted to feel what it’s like to work again and it feels good. Workforce member

FST is the first work experience where I’m learning about the business as well as my own job.

Contact First Step Trust and we’ll arrange for you to come along to meet us. You can come on your own or with a support worker or friend – whatever suits you best. First Step Trust 100 -104 London Road Sheffield S2 4LR

Work experience and ‘on the job’ training at SMaRT Venue.

Tel: 0114 281 2981 Fax: 0114 281 2949 Email: fstsheffield@firststeptrust.org.uk Web: www.firststeptrust.org.uk

Please scan with a Smartphone QR app.

25 A6 St re oo

St.

Ma

A6

ry’s

M

1 Ga

te

St. M

Workforce member

ary’s

Gate

By bus: 20, 20a, 25, 25a, 75, 76, 97, 98

d

B6388

A61

I finish here at the end of the day and feel relaxed and happy I’ve done a day’s work.

What’s in it for me?

Contact us

Bosto

n St

on R

tsteptrust.org.uk .org.uk

A61

What workforce say

Lond

ust and we’ll arrange for you to You can come on your own or r friend – whatever suits you best.

Lond on Rd

act us

n St

Bosto

FST

Workforce member

SMaRT Venue is a First Step Trust initiative First Step Trust (FST) is a national charity providing real work and employment opportunities for people excluded from ordinary working life because of mental health conditions and other disadvantages. positive action brings positive results www.firststeptrust.org.uk First Step Trust. Company registration number: 3730562 VAT registration number: 6500 196 68 Registered in England and Wales. Charity number: 1077959 Unit 9 Kingside Business Park, Woolwich, London SE18 5BX

I like the responsibility of dealing with customers – it’s a challenge.” Workforce member

Work and training opportunities First Step Trust (FST) offers work placements for people wanting to get back to work at its social enterprise, SMaRT Venue, in Sharrow, Sheffield. SMaRT Venue combines a café with meeting rooms and conference facilities. A placement at SMaRT Venue provides: • structured work experience in a commercial business • new work-related skills • nationally-recognised qualifications • personal development • practical feedback focused on helping you move closer to employment. You’ll also get up to 12 months of work experience and an employer’s reference. We have opportunities in: • customer service • food preparation • kitchen portering • cleaning and facilities management • administration

Question

How does it work?

Answer

Simply sign up with FST as a volunteer workforce member.

Question

Will my benefits be affected?

Answer

Working at SMaRT Venue will not affect your benefits.

Question How long does the training last?

Answer

WhAT’S IT lIkE? SMaRT Venue is a friendly workp lace. Just like any other café or restaurant, wo rkforce sign up to a num ber of shifts – you can start small then increa se when you’re ready. To give you the bes t chance of buildin g up meaningful experie nce for your CV, we will agree with you a key role to take on.

Anything between three and 12 months depending on what you need.

Is it for me? If you’ve been out of work because of mental health issues, learning disabilities, have a physical disability or other disadvantage, First Step Trust will support you back into work.

The only thing we ask of you is that you want to work.

Question

What if I can’t cope with a whole day?

Answer

You can start slowly and build up your time.

This could be: • Ser ving custom ers, taking payments , working as a bar ista and making hot drinks. • Making sandw iches and salads as the y are ordered by custom ers. • Keeping the kitc hen clean, handling del iveries, managing stock. • Keeping our rec ords up to date, arrang ing appointments, hel ping with marketing.


FST Lambeth | Driving Ambition | Update Winter 2012/13

What is

DRIVING The DRIVING AMbITIoN programme is sponsored by

Want to pass your driving test and gain your licence? Are you aged 18 - 28? Are you currently unemployed? Want to develop new skills and experience in a real working environment?

DRIVING

AMBITION

An exciting new initiative at First Step Trust, run by SMaRT Garage Services Lambeth. To find out more call Faith or Vivian on

020 8761 0776

AMBITION?

The Driving Ambition programme is aimed at young adults aged 18-28 years old who have mental health conditions or are at risk of committing anti-social behaviour. It will give them the opportunity to gain skills and experience working in car maintenance and repair with our SMaRT Garage team. Driving Ambition runs over a 36 week period, and consists of the following: After 12 weeks of consistent attendance, First Step Trust will fund the cost of a provisional licence. A further 12 weeks of attendance and we fund the cost for a Theory Test. The final 12 weeks of attendance and we will pay the cost of up to 20 driving lessons, or the Compulsory bike Test.

The DRIVING AMbITIoN programme is sponsored by

Want to pass your driving test and gain your licence? Are you aged 18 - 28? Are you currently unemployed? Want to develop new skills and experience in a real working environment?

DRIVING

AMBITION

An exciting new initiative at First Step Trust, run by SMaRT garage services Lambeth. To find out more call Faith or Vivian on

020 8761 0776 SMaRT garage services Lambeth Unit 9 | The Windsor Centre | Windsor Grove West Norwood | London SE27 9NT Email fstlambeth@firststeptrust.org.uk Web www.firststeptrust.org.uk

Supported by

Potential recruits will also have the opportunity to try our other programmes including gardening, work at Abbevilles restaurant or administration in our office base.

What is

SMaRT Garage Services Lambeth Unit 9 | The Windsor Centre | Windsor Grove West Norwood | London SE27 9NT Email fstlambeth@firststeptrust.org.uk Web www.firststeptrust.org.uk

A4

Supported by

For further info or an appointment to have a chat about the Driving Ambition programme, please contact Faith, Vivian or Guyto on 020 8761 0776.

DRIVING

AMBITION?

The Driving Ambition programme is aimed at young adults aged 18-28 years old who have mental health conditions or are at risk of committing anti-social behaviour. It will give them the opportunity to gain skills and experience working in car maintenance and repair with our SMaRT Garage team. Driving Ambition runs over a 36 week period, and consists of the following: After 12 weeks of consistent attendance, First Step Trust will fund the cost of a provisional licence. A further 12 weeks of attendance and we fund the cost for a Theory Test. The final 12 weeks of attendance and we will pay the cost of up to 20 driving lessons, or the Compulsory bike Test. Potential recruits will also have the opportunity to try our other programmes including gardening, work at Abbevilles restaurant or administration in our office base. For further info or an appointment to have a chat about the Driving Ambition programme, please contact Faith, Vivian or Guyto on 020 8761 0776.

A5


FST Bexley | Commercial flyer | Autumn 2011

Call WaRREN ON 020 8301 2855

Painting, Decorating and Gardening Services Painting and Decorating

Gardening

First Step Trust (FST) provides a professional and high quality decorating service. We can do a range of jobs from single rooms to complete homes, including hallways and front doors.

We provide regular garden maintenance – pruning, trimming hedges, cutting grass, as well as landscaping, fencing and garden clearance (AND we take away the waste!)

Our promise to you: • a competitive price • quality work • job completed on time • a friendly team ... and, we tidy up at the end of each day!

My name is Warren Cox and I manage FST’s painting, decorating and gardening service in the SE London area. We have been established for over 15 years and, over that time, carried out a range of internal and external decoration jobs as well as gardening jobs. We work with both private and corporate clients and have contracts for regular maintenance with housing associations, NHS trusts, GPs’ surgeries, as well as carrying out small jobs for individuals. In the current climate we know we need to be competitive – contact me today to see how we can help. Call 020 8301 2855 or email warren.cox@firststeptrust.org.uk.

Warren Cox First Step Trust (FST)

We provide a friendly, reliable and competitive service and turn up when we say we will!

The standard of work is very high and residents are very complimentary about the work that is carried out.

For a FREE no obligation quote, contact Warren Cox on 020 8301 2855 or email: warren.cox@firststeptrust.org.uk

Call 020 8301 2855 First Step Trust 2-4 School Lane Welling, Kent, DA16 1TT warren.cox@firststeptrust.org.uk

www.firststeptrust.org.uk

A5 flyer

About First Step Trust (FST) FST is a national charity providing business services to the local community and at the same time supporting people back into work. When you use First Step Trust you’re not only getting a professional and competitive service but you’re also making it possible for FST to provide training and employment opportunities for disadvantaged members of our community, including people with mental health conditions. First Step Trust positive action | positive results First Step Trust. Company no. 373 0562. Registered in England and Wales. Charity reg. 1077 959. Registered office: 9 Kingside Business Park, Ruston Road, Woolwich, London SE18 5BX. VAT reg. 6500 196 68. Tel/fax: 020 8855 7386. Email: fstmainoffice@firststeptrust.org.uk.


SMaRT Salford | Open Day postcard | January 2011

First Step Trust SMaRT Garage Services would like to invite you to attend our

OPEN DAY EVENT

First Step Trust (FST) is a charity that provides employment and training opportunities for people excluded from ordinary working life because of mental health problems or other disabilities or disadvantages.

BEtWEEN

The Open Day is a chance to look around FST’s SMaRT Garage Services project and see how it works on a day to day basis. The day also gives you the opportunity to find out about referral opportunities at SMaRT in a number of work areas: • Finance & Administration • Motor Mechanics • Reception & Customer Services • Operations & Maintenance Drinks & nibbles will be available!

A6 postcard

SMaRT

OPEN DAY EVENT ON

garage services

AND

Please confirm your attendance by contacting Craig Haworth FST SMaRT Garage Services Unit 2 Oakwood Trading Estate Mode Wheel Road Salford M5 5DQ Tel Email Web

0161 743 0800 craig.haworth@firststeptrust.org.uk www.firststeptrust.org.uk www.smartgarageservices.co.uk


FST @ Charles House | Winter 2010/11 & Summer 2012

Relaunch @ FST

Charles House

5th November 2010

CAUTION! Work In Progress WET PAINT

Laura Bowers Training & placement manager

A2 Relaunch Poster

Chris Kirkman

A3 “Painting in Progress� Poster

Project delivery manager

Large Shop sign

FST is opening a shop on Tuesday

22nd May

A3 Opening poster

Come and buy your snacks, confectionery, beverages, toiletries and stationery in our brand new shop.

First Step Trust | Charity No. 1077959 | Company Reg. 3730562 | Registered in England and Wales

Opening hours Tuesday 2-3pm Thursday 2-3pm

SMaRT shop is a First Step Trust initiative. Charity reg. 1077 959 | Company no. 373 0562 | www.firststeptrust.org.uk

SMaRT shop is a First Step Trust initiative. Charity reg. 1077 959 | Company no. 373 0562 | www.firststeptrust.org.uk


FST Salford | Project material | 2011/12

FST Salford Travel directions

ask your oT or Primary Nurse

You must arrange your visit in advance and bring photographic ID.

First Step Trust gives you access to work experience and ‘on the job’ training in real businesses here at the Edenfield Centre. You can also learn new skills and gain qualifications. Get in touch and find out about working at:

The Edenfield Centre is located 1km into the hospital grounds and sign posted, once you enter the grounds.

Dear Stephen, You are invited to attend the

Telephone 0161 772 3961 Web www.firststeptrust.org.uk

Special FST New Year 2011 Tuesday Workforce Meeting

Coming from the Motorway M61 (South and West) > At junction 17 leave motorway towards Prestwich

DAY: Tuesday, 11 January 2011 TIME: 10.00 to 11.00am

> Take third available exit off roundabout on to A56 (BURY NEW ROAD), continue for 0.1 miles > Take first available right on to Slip Road

• SMaRT shop | Retail • Car Valeting • Office work • Painting & Decorating • SMaRT Design & Print

First Step Trust Salford Project The Edenfield Centre Bury New Road Prestwich M25 3BL

Prestwich Hospital M25 3BL

> Follow VALLEY PARK ROAD straight on > Take fifth available exit off roundabout on to VALLEY PARK ROAD

The meeting agenda will be a brief review of the past year and an introduction to plans for the new year.

> Immediately turn left on to A56 (BURY NEW ROAD)

| Graphic design studio

> Arrive at M25 3BL Tram Metrolink to Prestwich 35 minute walk

Edenfield Centre

Phone no. 0161 772 3961 First Step Trust - Salford, The Edenfield Centre, Bury New Road, Prestwich, M25 3BL

TEL 3961 First Step Trust – Salford, The Edenfield Centre, Bury New Road, Prestwich, M25 3BL

fstsalford@firststeptrust.org.uk www.firststeptrust.org.uk

fstsalford@firststeptrust.org.uk www.firststeptrust.org.uk

First Step Trust. Charity No: 1077959.

Recrutiment poster, A4 and A1

FST Snack Bar

[15] Fish finger sandwich

Menu

[16] Cheese toastie

Salads [1]

Green leaf salad:

£0.90

Romaine lettuce served in an olive oil and balsamic vinegar dressing

[2] [3]

as above with either ham, cheese or tuna Greek salad:

£1.50

(plain or with onion – please state)

£1.10

[17] Cheese and ham toastie

£1.10

[18] Cheese and tomato toastie

£1.10

[19] Chilli cheese toastie

£1.20

FST SuB-SPeCialS £1.40 £1.60

Romaine lettuce, tomato, cucumber, red onion, olives, feta cheese and chives served in an olive oil and balsamic vinegar dressing

choose 6” oR 12” on fRench bRead (white/bRown/cheese) Choice of dressings honey and mustard / Garlic and herb Choice of extra topping

Burgers seRved plain oR with salad. please state.

[4]

Plain burger

£1.40

[5]

Double plain burger

£2.10

[6]

Cheese burger

£1.50

[7]

Double cheese burger

£2.20

[8]

Vegetarian burger

£1.40

[9]

Vegetarian cheese burger

£1.50

[10] Double vegetarian cheese burger

(plain or with lettuce and mayo)

Toasties

£2.20

Chicken burgers

Jalapeno / black olives / Gerkins 6” 12”

[20] Chicken and cheese with salad

£1.60 £2.70

[21] BlT: Bacon, lettuce and tomato

£1.60 £2.70

[22] Cheese (edam or feta) with salad

£1.60 £2.70

[23] Tuna melt with salad

£1.60 £2.70

Drinks [24] [25] [26] [27] [28] [29]

Tea espresso Cappuccino Hot chocolate Coffee Fresh fruit juice

£0.45 £0.60 £0.60 £0.60 £0.50 £0.50

seRved plain oR with lettuce & mayo. please state.

[11] Chicken burger

£1.50

[12] Double chicken burger

£2.10

[13] Vegetarian chicken style burger

£1.50

[14] Double vegetarian chicken style burger

£2.20

version 20//01/11 | new prices reflect the increase in vat.

Call

7 32p0 lace to

your order!

Open Thursday evening 6.00pm - 8.00pm


FST Salford | SMaRT Shop | 2012

WIN

£10 )

itions & cond

What wou ld you lik e to have in the sh ery (swee op? ts, chocola

Confection

te, snack __________ bars, fruits, __________ etc.) __________ __________ __________ __________ __________ __________ __________ __________ __ __________ __________ _ __________ __________ __________ __________ _________ __________ __________ __________ __________ __________ __________ __ _________ __________ Savory sn __________ acks (crisp __________ s, nuts, etc __________ .) _ __________ __________ __________ __________ __________ __________ __________ __ __________ __________ _________ __________ __________ __________ __________ __________ __________ First Step Trust (FST) will soon be opening a shop on the Edenfield site for patients __________ __________ __________ _ __________ __________ and staff. We would welcome your ideas, thoughts on what service will be provided __________ __________ __________ __________ and give you the opportunity to be entered into a prize draw for a £10.00 voucher _ Soft drink __________ s (still water __________ that can be used in the shop. , pop, cordi __________ als, juices, _ __________ The purpose of this questionnaire is to establish the most popular items bought etc.) __________ __________ and when they could be available on a weekly basis. We believe the following __________ __________ __________ __________ categories would be most useful to stock and we ask you to let us know your top six __ __________ __________ _________ __________ ________ items in each category. We have also included a space for you to add anything we __________ __________ __________ __________ have not thought of. __________ __________ __________ _ __________ __________ Please take a few minutes to complete this important questionnaire, which could win __ __________ __________ __________ __________ you £10.00 (2 x £5.00) for our shop. _ Toiletries __________ (shower ge __________ l, shampo __ Thank you on behalf of First Step Trust, __ _______ o, toothpas __________ te, etc.) __________ Ken Edwards, Project Manager Terms and Conditions __________ __________ This offer is only available to and __staff ____ __________ __________ patients at the Edenfield Centre and based __________ __________ __________ on the receipt by FST of a fully completed __________ __________ __________ _ questionnaire, which will be entered into a ______ __________ __________ prize on Thursday 30th June 2011. All __________ __________ ____ _____ __________ __draw questionnaires received after the date ____ __________ __ __ __ will not be included in the draw. Only one __________ __________ _________ __________ questionnaire will be drawn and the winner Sta to spend __________ naryatite will receive a £10.00 vouchertio thems __________ and small __________ FST shop. This voucher cannot be exchanged gifts (stam _ __________ ps, note pa for money under any circumstances. __________ ds, envelop __________ es, etc.) www. firststeptrust.org.uk __________ __________ __________ __________ __________ __________ __________ __________ __________ _ __________ __________ __________ __________ __________ __________ __________ _ __________ __________ __ __ __________ __________ __________ _______ __________ __________ __________ _ (see ter

ms

SMaRT Shop at the Edenfield Centre

Questionnaire

shop

Opening hours Monday 3 - 5pm Wednesday 6 - 8pm Friday 3 - 5pm

FST is opening a shop on Friday

Other sugg

estions

__________ __________

__________

__________

18th May

__________

__________

__________ __________ __________ __________ __________ __________ _ __________ __________ __________ __________ __________ __________ __________ _ __________ __________ __________ __________ __________ __________ _ __________ __________ What are __________ your thou _ gh ts about How many opening days in a week would times? n 1 day you use the n 2 days shop? (pl ease tick n 3 days one box on n 4 ly) da What time ys of (please tic the day would be mo k one or mo st suitable re boxes ? n Morning if needed ) (10.30am - 12noon) n Early Ev n Afternoo ening (5.00 n (3.00 - 5p -7.00pm) m) n None of (Please tel the above l us what times times you think) ____ __________ __________ Some m __________ ore ques ____ tions abou Do you pre t sn acks? fer more co (sweet or mforting foo salty, lots d snacks/dr of carbs, inks or wh n Yes sugar and at is know n No fat)? n as junk n Sometim food es n I don’t Do you wa know nt only mo re healthy foo n Yes, I do d snacStep First Trust gives you access to work experience n’t want to ks/drinks (lo be tempte w sugar, low d... ‘on and trainingfatin real here , few n the No, Ijob’ er cabusinesses Do you wa want to ma lories)? nt to have ke my a choice be at the Edenfield Centre. own choic n Yes tween mo e n No re healthy n I don’t foo d knYou d moreskills ow can also learnannew and gain qualifications. comforting Do you pre food? fer well kn own or bra n Yes ndGet in cts touch and find out about working at the shop or in produ n No to no-name n I don’t , unbrand mind many eitherother ed produ way areas: cts? n I don’t If you want know • SMaRT Shop • Painting & Decorating to participa are on. te in the dra •wCar • Office work pleasValeting e state yo ur na and–the • SMaRT Design & me Print DTP/Graphic ward you design studio Name ____ __________ __________ Call us on 3691 or talk to your OT/Primary Nurse. ______ Wa rd ______ __________ __________ ____

Come and buy your snacks, confectionery, beverages, toiletries and stationery in our brand new shop near the family room.

Please return the completed questionnaire to the FST office in Therapy Room 3 or via the internal mail service. The draw for the winning voucher on Thursday 30th June – so don’t delay, send questionnaire back right away.

Now open for ...

Opening hours

Dear Patients, do you want to work in the SMaRT Shop?

Come and buy your snacks, confectionery, beverages, toiletries and stationery in our brand new shop near the family room.

Wednesday 4.30 - 7pm Friday 3.30 - 5.30pm

Opening hours

SMaRT shop is a First Step Trust initiative. Charity reg. 1077 959 | Company no. 373 0562 | www.firststeptrust.org.uk

Anything you don’t see but would like us to stock?

Name:

one more day

Ward:

Date:

/

/

Monday 3 - 5pm Wednesday 6 - 8pm Friday 3 - 5pm

This questionnaire was designed by a patient and member of staff working for FST – SMaRT Design & Print.

SMaRT shop is a First Step Trust initiative. Charity reg. 1077 959 | Company no. 373 0562 | www.firststeptrust.org.uk

Anything you don’t see but would like us to stock?

Pricelist Confectionery Boost Bournvile Bounty Milk Bounty Plain Cadbury Dairy Milk Caramel CDM Fruit & Nut CDM Wholenut Double Decker Fudge Galaxy Harvest Chewee Cereal Bars, 9 pack Kit Kat 4 finger Lion Bar Maltesers Mars Milky Way Twin Nutri-Grain Polo Sugar Free Polo Peppermint Polo Spearmint Rolo

£0.62 £0.58 £0.61 £0.61 £0.58 £0.60 £0.58 £0.58 £0.56 £0.20 £0.60 £2.30 £0.56 £0.56 £0.58 £0.50 £0.55 £0.58 £0.42 £0.42 £0.42 £0.50

Drinks

Softmint Spearmint Softmint Special K Bar Trebor Extra Stong Turkish Delight Twirl Snickers Twix

£0.48 £0.48 £0.55 £0.48 £0.63 £0.63 £0.50 £0.50

Snacks Go Ahead Apple/Sultana Slice Go Ahead S/B Slice Harvest Cheese Cereal Bar Multi Pack Nutri-grain Walkers Crisps, Cheese & Onion Walkers Crisps, Ready Salted Walkers Crisps, Smokey Bacon Walkers Crisps, Salt & Vinegar Real Crisps, Ready Salted Real Crisps, Sea Salt & Black Pepper Real Crisps, Cheese & Onion Snack-a-Jack – Sour Cream & Chive Snack-a-Jack – Sweet Chilli

£0.70 £0.70 £0.49 £0.58 £0.49 £0.49 £0.49 £0.49 £0.52 £0.52 £0.52 £0.65 £0.65

Cream soda 330ml Cherry Coke, 500ml Coke, 500ml Iceni still water, 500ml Diet Coke, 500ml Dr. Pepper, 500ml Diet Coke, 500ml Dandelion & Burdock, 330ml Hadrian Kiwi & Strawberry Hadrian Clear Apple & B/C, 500ml Hadian Clear Peach, 500ml hadrain clear water Radnor Hills Sparkling Water, 500ml Ribena, 500ml Ribena, light 500ml PG Tips 40s pyramids Purity Orange Juice, 500ml Nescafe Original, 50g Nescafe Original, 750g Sugar, 1kg

£0.40 £1.05 £1.05 £0.50 £1.05 £1.05 £1.05 £0.40 £0.55 £0.55 £0.55 £0.55 £0.55 £1.15 £0.65 £1.29 £1.00 £1.66 £23.70 £1.30

Toiletries Eureka Afro comb Eureka comb gents Palmolive soap Simple soap, 2 x 125g bars Pampered roll on deodorant for women Pampered roll on deodorant for men Imperial leather roll on deodorant Wisdom toothbrush – firm

£1.24 £0.65 £0.50 £1.33 £0.61 £0.61 £1.10 £0.93

Wisdom toothbrush – medium Ward: Colgate extra Name: clean toothbrush Colgate advanced whitening toothpaste Aquafresh fresh & minty toothpaste Radox bath – Time Out Gentelle shower gel Pantene classic shampoo Pantene classic conditioner Imperial leather for men shower gel Herbal essences dazzling shine shampoo Herbal essences dazzling shine conditioner Head & shoulders 2 in 1 Easy 3 in 1 washing powder, 780g Tampax, super plus, 20s Tampax, super, 20s Tampax, regular, 20s Pocket tissues

£0.93 £0.80 £1.70 £1.10 £2.49 £0.82 £2.96 £2.96 £1.75 £2.39 £2.39 £2.66 £1.50 £3.26 £3.26 £3.26 £0.30

Stationery products Bic cristal large black pens Helix colouring pencils,12 colours Wax crayons, 8 colours Style plain writing pad A5, 100 sheets Style ruled writing pad A5, 100 sheets Style White Duke envelopes, 20s Style White Duke envelopes, singles SMaRT Design & Print greeting cards, A5 1st class stamps, 3s Pocket Puzzle Book

£0.39 £0.93 £0.55 £1.35 £1.35 £0.70 £0.05 £1.20 £1.80 £0.80

Date:

/

/

Walkers Crisps All FlAvouRS Special ‘Opps’ price

38p SMaRT shop is a First Step Trust initiative. Charity reg. 1077 959 | Company no. 373 0562 | www.firststeptrust.org.uk


Desgined by SMaRT Design & Print First Step Trust – Salford The Edenfield Centre Bury New Road Prestwich M25 3BL t 0161 772 3961

www.firststeptrust.org.uk


FST design work 2013_visuals