October 14, 2009 <LIVING SPOUSE/BENEFICIARY> <ADDRESS> Re: <ACCOUNT NUMBER> Dear <LIVING SPOUSE/BENEFICIARY>: Please accept our condolences for your loss of <DECEASED CUSTOMER>. While it is never an easy thing we encourage you to think about updating your bank signature cards and account ownership. We will be happy to assist you with the necessary account changes and documentation. If you have any questions, please feel free to contact us at (620) 8425164 or (888) 5325821. Sincerely,
Ashley V Twyman Teller/CSR