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Academic Support 2016/17

Academic Support is available to all UAL students. It provides extra teaching, activities and resources to help you improve in areas such as:

• Approaching learning • Reading and writing • Research and library skills • Digital skills • English language • Making presentations • Collaboration skills • Understanding assessment

Visit: 2

Academic Support is provided through • Workshops and tutorials in your College that relate closely to your course work. Open workshops and events across UAL • that are a great way to learn and meet people from other subjects, backgrounds and Colleges. • One-to-one and group sessions in the Libraries and Learning Zones to help with finding and managing information, improving your digital skills and understanding how to practice safely and effectively online. Classes and tutorials to help improve your • English if it is not your first language, and your understanding of UK academic culture and study practices. • Academic Support Online to provide easy access to help with your learning, study skills and academic practices.

If you have other specific needs, for example if you are or think you may be dyslexic, we can liaise and connect you with further University support services provided at your College.

Academic Support Online

2 This dynamic website provides access to the full Academic Support offer, designed to support and enhance your experience of learning in a creative environment. You can: • quickly find links to your College’s Academic Support information, tutorials and workshops. book to attend University-wide Academic • Support events, workshops and tutorials which take place across the University and are open to all students. access an innovative range of resources, • including interactive e-books, video and audio resources, and links to selected external websites. This includes Viewpoints, a frequently updated series of interviews, talks, opinion pieces and short films that complement our workshop programme and resources. Workshops, resources and viewpoints are tagged and searchable, allowing you to easily explore and to get the most out of the full range of materials and opportunities available to you. 3

In your College 4

Academic / Study Support tutors Each College has an Academic Support team of tutors who work with all courses – called Academic Support or Study Support tutors. They are experts in learning development and study skills. They know about your subjects, course structures, how you are taught, the standards expected and other support that is available to you. An Academic or Study Support tutor may be dedicated to working especially with your Programme. You will be introduced to the relevant support tutors early in your course. They may work alongside colleagues from Libraries, The Language Centre, contextual studies, digital learning or Careers and Employability. Academic / Study Support sessions Academic or Study Support sessions that relate closely to your subject or projects are arranged with your Unit, Stage or Course leaders. Group sessions may be available to support academic practices that are common to many students. You should also find that you can book or drop in for one-to-one tutorials. 5

Academic Support or Study Support is designed to help you develop the skills, knowledge and confidence to progress your own work: tutors will not correct your work for assessment. It is important to take up opportunities to develop your understanding and skills as early as possible. If you fail an assessment you can access some support before resubmission. Specific needs e.g. dyslexia Tutors aim to offer support that is useful and accessible for all students. If you know you are dyslexic or are unsure about your needs you can contact the Disability Service directly, or talk to an Academic Support tutor who will refer you as appropriate. If your needs are complex, Academic Support staff can work with relevant Disability, Health and Wellbeing advisers, Dyslexia tutors, Language tutors, Librarians, Technicians and your Course tutors (if you agree) to ensure you get the right support.


Information about what’s on offer in your College is normally communicated via Moodle. Look out for information in the Library too. Heads of Academic Support Camberwell, Chelsea, Wimbledon Christine Bowmaker E. Administrator: Harry Wills Central Saint Martins Tim Sokolow, Richard Reynolds E. Administrator: Laura Davidson London College of Communication Theresa Wilkie (Acting) E. Administrator: Abi Oginni London College of Fashion Kieron Devlin (Acting), Joanne Peel (Acting) E. Administrator: to be appointed




University-wide Academic Support is offered both digitally and face-to-face. Our programme of exploratory workshops and events is open to all students, whatever your course, college or level of study, with workshops held at all College locations throughout the year. These sessions also feed into the content and development of Academic Support Online Resources, Viewpoints and Themes. Workshops and events explore a number of important themes including:

• how and why we become stuck: approaching creative blocks and troublesome knowledge developing enquiry and research through • archives and objects enhancing decision-making approaches • examining ideas of ‘failure’ and ‘success’ • • improving your projects through modelling processes • reading, research and writing strategies • collaborating skilfully in group work • developing digital learning strategies Contact Coordinator: Graham Barton Administrator: Sean McSorley


Find the support you need

Reading and writing

motivation, organisation, choices and direction, making progress

for academic and professional purposes

Understanding learning: awareness of identity, values and approaches

Decoding texts, terminologies

Unblocking creativity, ‘stuckness’


Planning and managing

Analysis and evaluation

Reflective practice

Writing essays, applications, reports, reviews, captions, statements, dissertations

Offered via

Exploring critical thinking

Tackling difficult concepts and theories

University-wide AS workshops and events held in Colleges and at High Holborn College AS provision

College AS provision closely related to your course; these may be group sessions, with librarians, and one to one tutorials

Where to look

Aiming to improve

Approaching learning

Moodle: AS at your College

Exploring decision making

Twitter: UAL_AcadSupport Moodle: AS at your College

Academic formats, conventions

University-wide AS workshops and events

Moodle: your Course site Digital screens and posters in Libraries citethemright Search for ‘Academic Misconduct’ Twitter: UAL_AcadSupport AS = Academic Support



Research and library skills

Digital skills

finding and assessing information and referencing

working confidently with IT and in online environments

Using the catalogue and online information resources

Using digital ‘tools’

Managing multiple sources

Working safely online, the virtual studio

Literature reviews Citation and bibliographies Using archives and objects

Digital terminology

Digital presence, identity and security

Visual literacy Using resources outside UAL

Sessions organised by your course with your AS Librarians for online tutorials

College AS provision

Learning Zones for one-to-one and group sessions

Libraries: guidance online, ASK service, one to one support

University-wide AS workshops and events with Learning Zones

University-wide AS workshops and events in Libraries and Museum spaces

College AS provision may be with e-learning support staff

Moodle: your Course site Moodle: AS at your College

Digital screens in Libraries/ Learning Zones

Digital screens and Info desks in Libraries

Twitter: UAL_Libraries Twitter: UAL_AcadSupport; citethemright

Search for ‘Academic Support for Research Students’

Moodle: AS at your College

Twitter: UAL_Libraries Twitter: UAL_AcadSupport

English language

Making presentations

as an additional language and understanding of what is expected at a UKÂ university

confident speaking in and to groups, with images and using technology

Speaking, understanding and reading

Organising, preparing, delivering

Writing in English

Managing stress

Good academic practices

Participating in crits and debates

Independent study

Classes and one to one tutorials in Colleges and at the Language Centre in High Holborn

College AS provision

College AS provision

University-wide AS workshops & events with Learning Zones, Health & Wellbeing teams

Moodle: AS at your College

Moodle: your Course site Moodle: AS at your College

Twitter: UAL_AcadSupport; Digital screens in Libraries/ Learning Zones

Collaboration skills

Understanding assessment

understanding purposes, contexts and values

understanding briefs and criteria, giving and receiving feedback

Exploring purposeful collaboration

Decoding feedback, making it ‘feed forward’

Perspectives, roles and responsibilities Participatory and inclusive approaches

Embracing conceptual change Developing resilience

Collusion and ownership issues International collaboration

College AS provision

College AS provision

University-wide AS workshops and events

University-wide AS workshops and events

Twitter: UAL_AcadSupport;

Moodle: AS at your College

MyArts: University Events

Twitter: UAL_AcadSupport

Digital screens in Libraries

Digital screens in Libraries

Moodle: AS at your College

English language support 16

If English is not your first language, support is available to you from the Language Centre. A team of highly qualified and experienced language tutors work across all Colleges, providing help with your studies through classes and tutorials. These are free to students who are on a main course at UAL. Classes Course specific These may be offered as part of your main course at UAL. English is taught in the context of your course subject and supports you with both language and academic skills. Classes are usually taught at your College and take place weekly. Academic English skills These classes can help you improve your language and skills around areas such as note-taking, writing dissertations and giving presentations. They take place at different Colleges throughout the year. Intensive holiday courses These are two or three day courses that take place at the beginning or the Christmas and 17

Easter holidays each year. Intensive courses are a great way to improve your English more quickly. Academic English skills and Intensive holiday courses must be booked in advance on the Language Centre blog. Tutorials Tutorials offer individual support with, for example, a piece of written work or a presentation. Tutorials are available most days during term time and you can attend them at any college (not just your own). • Bookable tutorials – these take place at all Colleges and at the Language Centre. • Drop-in tutorials – you can arrive any time within the times advertised but you cannot book them in advance. The tutorials take place in all Colleges, usually in the Libraries. • Online tutorials – you can send up to 500 words to Language Centre tutors by email to Online Resource Languages for Academic Study is a selflearning online resource designed to provide essential language skills for your studies and to complement our tutorials and classes. There is a 18

quiz at the end of each section so that you can monitor your progress and identify the areas you need to work on. Visit Search: Language Centre english-language More information For timetables, to book a tutorial and for more information, please go to the blog: The timetables change regularly so please keep checking for new details. You can also find out more about how the Language Centre can support you by talking to your Course Leader, Academic or Study Support tutors, or by emailing: Contact Insessional English Course Leader: Karen Matthewman E. Administrator: Simon Beech


Libraries and Learning Zones 20

Essential aspects of academic support are provided by the Libraries and Learning Zones. They are free to use across the University. Visit Your College Library This is usually introduced to you by Academic Support Librarians who know your subject areas, as part of induction at the start of your course. Further sessions are scheduled at relevant times throughout your course to help you use the library effectively. This learning is sometimes known as ‘information literacy’. Using information resources, including e-resources, supports not only your current studies, but your personal and professional development and your employability. Good academic practice How to (and why you should) avoid ‘academic misconduct’ is taught within your Course and in Academic Support sessions, and supported by Librarians. The University requires the Harvard Referencing style to be used by all students on taught courses.


Cite Them Right is the online tool we use. It provides essential guidance on citation and referencing of almost any source you may use. It is available through Academic Support Online and the Library Services pages of the UAL website. For access instructions and Frequently Asked Questions (FAQs) including examples, visit Learning Zones Located within the Libraries at Kings Cross and Elephant and Castle, Learning Zones are informal student-focused spaces designed to encourage peer support, with professional staff on hand to help you. Flexible spaces for individual and group work offer Mac and PC workstations, wi-fi access, lending services for laptops and other accessories for use within the space, preparation facilities for cut/paste, portfolio/sketchbook activities and bookable work spaces. Staff are focused on digital skills and can help you if you are new to the University’s Virtual Learning Environment – Moodle – or need help using online tutorials such as 22

Workshops and activities are focused on developing your digital skills and confidence, sometimes referred to as ‘digital capabilities’. Additional help Ask for assistance at any time. To book a oneto-one session for help in a Library visit the Library Information Desk, or study-at-ual/library-services/contact-us/ A range of services is provided to help disabled and dyslexic students, including equipment such as induction loops, headphones, and adjustable furniture. Assistive software such as Texthelp and Read Write Gold help with screen reading and word prediction, and Inspiration helps to create mind maps. For more information see the Library Services pages of the UAL website and search `Support for disabled & dyslexic students’. Support sessions in the Learning Zones and Libraries that are open to all UAL students are announced on Academic Support Online, Moodle and Twitter.



Please note that all information is correct at time of publication. Published by: Library Services University of the Arts London 272 High Holborn, London WC1V 7EY Tel: 020 7514 8072 Photography by Graham Barton, Sean McSorley and Yole Quintero Designed by Anne Odling-Smee / © University of the Arts London, 2016

3 Follow UAL_Libraries UAL_Acadsupport UAL app: MyUAL Academic Support contacts CCW: CSM: LCC: LCF: Contacts for other kinds of support Information and help with finance, housing, health, visas, disability and more search: ‘Student Support’ at Dyslexia and other disability support E. Equality and diversity search: ‘Student Diversity’ at E. Advice on extenuating circumstances, appeals or complaints Student Union: E.

As guide 2016 7  
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