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For the smokers out there, (you know who you are!) there is an amazing newly refurbished, covered, heated, outdoor area, where you can actually play the bingo or the slot machines, whilst indulging in a cigarette. It has a Las Vegas theme, and you truly get a feel for that. Yet again you don’t go more than a few seconds with out bumping into a member of staff with a beaming smile ready to help you in any way.

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last four houses are for £4,000. When you join you get a free wallet, prices and times guide and a free dabber. Within a month of joining you will receive, five £5 off vouchers, which you may use on your next five visits.

They also have a lot of good promotions, on Thursdays the main session books are free, most Saturdays there is a free gift, I was pleasantly surprised as to the quality of the free gifts (a hand blender), the last Sunday of month the last four houses are for £10,000, every other Sunday the

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ALWAYS GREETED WITH A

e l i m S On entering the building, I was instantly greeted, with professional, smiling, receptionists, they were almost brimming over with delight, that I had entered the building and had enquired on how to join. I told them I had never dabbled in playing bingo before so I was a bingo virgin they went straight into a simplistic explanation on how to play. At all times I felt very special, and I had their full attention, even though the phone never stopped ringing. I then proceeded to

swipe my card, to gain access and by the general manager no less. When you become a fully-fledged member you walk through to buy an array of tickets greeted by yet again vibrant smiling faces. Every step is explained to you so you know what you are buying and doing. You are never left to feel confused somewhere alone. As I proceeded to book sales, I then bought my tickets, from yet another manager, who had stepped in to help at a busy time.

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The minute you walk in you sense the unstinting commitment to customer services. All the staff have a real bond and affection for one another. You instantly feel you are a member of a very exclusive club. I cannot fault the staff or even the managers who are always willing to lend a hand. All the staff work exceptionally hard to create a warm, happy enviroment and it shows. I am looking forward to going back again.

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There are two restaurants one selling fish and chips, the other serving up authentic Caribbean food cooked by a real Caribbean chef, you can also buy chicken nuggets, chips, curly fries, chicken wings and curry of the day. The restaurants are exceptionally clean, the food is delicious and reasonably priced. and yet again all served up by smiling polite members of staff,

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