Fax to Email Service Diabetic Supply company needed an efficient way to handle their heavy fax volume Challenge, type of company, why they called Orders from hospitals and doctor’s offices for diabetic supplies were getting lost on fax machines that could not keep up with the volume. Running out of paper or ink often, left fax orders unfilled and unhappy customers. Solution we developed for them AccessDirect setup high volume fax to email numbers for the company. With email delivery of faxes as a .pdf file attachment, faxes could be managed and routed by email. Paperless faxing saved money on paper and ink. Most importantly, the orders were not lost and customer satisfaction was realized in a very short time. Results – productivity, leads – bottom line Management can log into the web administration and view faxes and manage distribution of faxes by changing email delivery recipients all in real time. The hundreds of faxes received daily were no longer a challenge as all were managed at the desk of the employees instead of tracking paper faxes at the fax machine. Increasing productivity and work load management.
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