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LEADING BUSINESS September 2013

Networking: Make the connection pages 8-9

When virtual becomes reality page 6

Keeping “watch” on ATC’s lean vision page 10


Talk v. Walk

IN eLKHArT: 574-293-0681

It’s easy to talk value – law firms do it all the time. At Barnes & Thornburg, we’d rather walk it than talk it. It’s a distinction we share with our clients and embodies the same true entrepreneurial spirit of our elkhart, Indiana clients. They like their matters staffed with less leverage and more partner involvement. They like their lawyering practical, efficient, and predictable. measuring value not by time spent, but by results obtained. By how well we have walked their particular walk.

Joel D. Duthie joel.duthie@btlaw.com Andrew G. Helfrich andrew.helfrich@btlaw.com Glenn e. Killoren glenn.killoren@btlaw.com Christopher S. riley christopher.riley@btlaw.com eric H. J. Stahlhut eric.stahlhut@btlaw.com Samuel S. Thompson samuel.thompson@btlaw.com

btlaw.com

J. Scott Troeger scott.troeger@btlaw.com Timothy A. weaver timothy.weaver@btlaw.com

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IN DIAN A

L O S A N G eL e S

mICHIGAN

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wA SH I N G TON , D . C.


Gold Sponsors

INSIDE THIS ISSUE Companies need an online presence page 10

Nappanee’s ATC gets state EDC honor page 6

Silver Sponsors

4 President’s report 7 News about member organizations 11 Member celebrations 13 News from our Chamber 14 Networking opportunties

Cover Story

Make the connection page 8-9

Networking is work. It’s both science and an art, yet it can lead to big results for your company. While social networking grows, a focus on one-on-one relationships can build trust and valuable B2B connections.

LEADING BUSINESS

3


Nobody builds your network like the Chamber

Driving to a client or potential business partner can be a great experience. You get to see their place of business. You get to see their work neighborhood and environment. You might see a plaque or banner on the wall that starts a conversation. It is a way to build a connection solidifying the customer relationship. But sometimes it’s nice to have several clients or prospects in the same room. Instead of driving across town to make a connection, you merely have to walk across the room. Maybe it is not the connection with customers you need. Maybe you just want to speak to somebody who is in the same line of work as you. You want to have a relaxed conversation with someone who knows what your professional life is like – someone who understands your “war stories.” When the Chamber talks about “networking” events, these opportunities

are what we are talking about. Nobody can pull together a group of your customers, peers and mentors better than we do. Our Biz-Ness Before and After Hours events provide these services on a monthly basis. Our other opportunities – the INDOT and Women’s Council luncheons and Young Professionals events, to name a few – provide a chance to network with an even more targeted group. In this region, no networking event is greater than our Biz-Ness Expo. Under one roof, we have many businesses displaying a variety of goods and services. Hundreds of people who are not at a particular display are moving from booth to booth, making valuable connections. To make the networking even more festive, we adopt a fun theme. Make sure you join us at the Biz-Ness Expo this year, 3 to 7 p.m. Oct. 3, at the Northern Indiana Event Center (RV Hall of Fame). This year the theme is “Explore.” I can’t wait to see the clever booth designs and costumes. And I can’t wait to see the valuable networking taking place.

“Leading Business” is the monthly magazine published by: Ambassadors Claudia Meenan, ext. 134 Sept. 12, Council meeting, 4 pm Annual Golf Outing Denise Polachek, ext. 132 Bristol Business Denise Polachek, ext. 132 Business Recognition and Beautification Denise Polachek, ext. 132 Sept. 17, Council meeting, 8 am Economic Development Trevor Wendzonka, ext. 110 Sept. 20, Council meeting, 8 am Education Kathy Cardwell, ext. 122 Sept. 12, Council meeting, 7:30 am Environmental Trevor Wendzonka, ext. 110 Sept. 27, Council meeting, 7:30 am

Government Trevor Wendzonka, ext. 110 Sept. 11, Council meeting, 8 am Leadership Denise Polachek, ext. 132 Sept. 24, Council meeting, 8 am OSHA Jim Walsh, ext. 121 Sept. 18, Council breakfast, 7:30 am Technology Jim Walsh, ext. 121 Sept. 25, Council meeting, 8 am Transportation Kay House-Clark, ext. 138 Sept. 13, Council meeting, 8 am Women’s Claudia Meenan, ext. 134 Sept. 3, Council meeting, 9 am Young Professionals Denise Polachek, ext. 132 Sept. 4, Council meeting, 8 am

4 GREATER ELKHART CHAMBER

418 S. Main St. | Elkhart, IN 46516 (574) 293-1531 | Elkhart.org All rights reserved 2013 Permission from the Chamber president is required for any reproduction, reprint or reuse of the content of this magazine. A PDF version of “Leading Business” is available at Elkhart.org and in e-reader format on the Greater Elkhart Chamber’s Facebook page.

“Leading Business” benefits from contributions by readers and members companies. Please submit news releases, event information, article ideas and inquiries to Trevor Wendzonka, Greater Elkhart Chamber communications director, at trevorw@elkhart.org. For information on advertising with “Leading Business,” contact Arielle Schmitt, Greater Elkhart Chamber marketing specialist, at aschmitt@elkhart.org.


SEPTEMBER ANNIVERSARIES 50 YEARS OR MORE Morgan Thermal Ceramics Harman International Inc. Harold Zeigler Ford Lincoln

25 YEARS OR MORE

Manpower Inc. RVP/Suburban Manufacturing Co. Gaska Tape Inc. Holmes Insurance Agency Inc. Perkins Restaurant & Bakery Prudential One Realty Days Corp. Almac-Sotebeer Inc.

20 YEARS OR MORE

Approved Safety & Security Inc. KIB Electronics Personnel Partners Inc.

15 YEARS OR MORE Bolt Document Management Nickell Moulding Co. Inc. Hampton Inn Serim Research Corp.

10 YEARS OR MORE

American Wire Rope & Sling Elkhart Plating Corp. Indiana Tech Plews Shadley Racher & Braun LLP Heart City Health Center Inc. AE Techron Hubbard Hill Estates Retirement Community

5 YEARS OR MORE

Anthem Blue Cross Blue Shield Formco Inc. Five Star/Manowe LaSalle Grill Ziker Cleaners & Uniform Rentals CMS - Central Manufacturing Services Inc. Comfort Suites - Elkhart South ET&T Enterprises Inc. Holland Metal Fab Inc. MapleTronics Computers Kobelco Compressors Manufacturing Indiana Life Center Project of Elkhart County Prime-Time Specialty Vehicles Inc. Superior Space Time Flies Errand Services LLC

1 YEAR

Bethza Professional Makeup Artist Studio Casey’s General Store Home Town Welcome Program Industrial Metal Fab Inc. J & N Stone Inc. Legacy Heating and Air Inc. Michiana Dental Studio Inc.

1955 1958 1959

1966 1972 1973 1973 1974 1977 1982 1985

1990 1990 1993

1994 1995 1997 1998

1999 1999 2000 2000 2001 2002 2002

2004 2005 2006 2006 2006 2007 2007 2007 2007 2007 2008 2008 2008 2008 2008

2012 2012 2012 2012 2012 2012 2012

NEW MEMBERS Continental Mirrored Graphics

Jimtown DECA

Crystal Ballroom Catering

Michiana Homes for Heroes

Enzo Pizza

Spirit Storage

Harbinger Financial Group

Two Men and a Truck

HomeWorks Construction

WAOR/WRBR

cmgmirror.com 1838 Middlebury St. | Elkhart, IN 46516 Phone: (574) 522-7983 | Fax: (574) 522-3511 Contact: Chris Robinson | Mirror & Glass Fabricator / Manufacturer

crystalballroomcatering.com 410 S. Main St. | Elkhart, IN 46516 Phone: (574) 293-1755 Contact: Nicole Joldersma | Banquet halls / Caterers

enzopizza.com 3701 S. Main St. | Elkhart, IN 46517 Phone: (574) 875-8225 Contact: Jerry Livengood | Restaurants

twitter.com/JimtownDECA 59021 C.R. 3 | Elkhart, IN 46517 Phone: (574) 849-2668 | Fax: (574) 294-5596 Contact: Laszlo Pinnyei | Education

mikemooreteam.com 814 E. LaSalle Ave. | South Bend, IN 46617 Phone: (574) 807-8140 | Fax: (574) 235-4843 Contact: Andrea Mathis | Real Estate

spiritstorage.net 430 C.R. 15 | Elkhart, IN 46516-9551 Phone: (574) 294-5808 | Fax: (574) 293-8780 Contact: Nancy DeMarco | Transportation / Warehousing

harbingerfinancialgroup.com 5220 Lovers Lane, Suite 130 | Portage, MI 49002 Phone: (800) 364-9929 | Fax: (269) 553-0848 Contact: Paul Miller | Estate planning

homeworksinvestments.com 309 S. Logan St. | Mishawaka, IN 46615 Phone: (574) 532-2579 Contact: Ed Hill | Remodeling residential/commercial/disability

twomen.com 2921 Moose Trail | Elkhart, IN 46514 Phone: (574) 675-9700 | Fax: (574) 675-9780 Contact: Carl Duncan | Moving

1039thebear.com 237 Edison Road | Mishawaka, IN 46545 Phone: (574) 258-5483 | Fax: (574) 258-0930 Contact: Clint Marsh | Radio stations / Broadcasting companies

RENEWING MEMBERS

Our thanks to members who recently renewed!

A & M Systems Inc. Accelerators Inc. Airgas Great Lakes Inc. Allegra Print & Imaging The AME Group Anco Products Inc. Atwood Mobile Products The Award Factory Bontrager Pools Inc. Bud’s Body Shop Inc. Business Furnishings LLC Canon Solutions America Inc. Center for Hospice Care Chem-Dry of Michiana Carpet Cleaning Chiphone Federal Credit Union Christiana Creek Dental Care PC Classic Transport Inc. Coach Charrise/Emergence Business Coaching Cope’s Carpet Cleaning Inc. Crowe Horwath LLP CTS Corp. D & W Inc. Dec-O-Art Inc. Dicor Corp. DIR Inc. Earthway Products Inc.

Eash Industries Inc. Elixir Industries Inc. Elkhart Campground Inc. Elkhart County Convention & Visitors Bureau Elkhart Environmental Processing Corp. Elkhart Public Library ENS Group First Federal Savings Bank Great Wall Restaurant The Growth Coach The Healy Group Inc. Hill & Associates Inc. Hop’s Quality Detail & Window Tinting Imagination Pro Media The Inn at Amish Acres Insight Accounting Group PC Integritas Search LLC JJAMCO: Construction/Fire & Water Restoration K & K Inc. L.E. Johnson Products Inc. La Esperanza Leliaert Insurance Agency Inc. Mosaic Nature’s Wood Products New Avenues Inc. New Generation Caterers

Niblock Excavating Inc. Oaklawn Perkins Restaurant & Bakery Prime Networking Ruoff Home Mortgage Ruthmere Museum Schupan & Sons Inc. Shultz Insurance LLC Sigma Switches Plus Inc. Skyline Corp. Dr. Douglas J. Snyder Solution Source Stemm-Lawson-Peterson Funeral Home Inc. Stillson Insurance Agency LLC Synergy Insurance Group TaigMarks Inc. TecServ Environmental Inc. The Troyer Group Inc. Todd Allen Design Tom’s Painting Tri-State Protection Inc. Troyer Products Truck Accessory Group LLC UHI Worldwide Volcano Pizza Wabash Electric YWCA North Central Indiana

LEADING BUSINESS 5


Keeping ‘watch’ on ATC’s lean vision Nappanee manufacturer finds a spot on IEDC’s annual list of emerging companies By Trevor Wendzonka | Chamber Staff

Looking down his clean lines of production, Steve Brenneman contemplates how he will answer the question. Even his words are lean. He can describe in depth the business plan that helped Aluminum Trailer Co. be named to the 2013 Indiana Companies to Watch list. He can talk at length about the years of self-evaluation to ditch inefficient and wasteful processes. He can give a dissertation on how the principles of Taiichi Ohno changed him personally. He can do that, but he doesn’t. His answer is short and powerful. “We’ve been doing this for four years, and we won’t stop,” says Brenneman, chief executive officer of the Nappanee manufacturer. “In lean, perfection is the goal – my mom hates it when I say that because she thinks I should just be happy with what we’ve achieved.” ATC embraces lean and sustainable approaches from the front door to the shipping dock – no area is out of bounds for evaluation and improvement. The sales office must provide firm information

on taking ATC to a higher level. Lean affects the bottom line, for sure, but a highly efficient operation means even more. “We had an excellent culture, good people and a good product going out the door. But we weren’t thinking about the process,” he says. “In business, we do this all day long, and all we usually ask from employees is that they do their best. We don’t look at how they can do even better.” So ATC started with a spaghetti diagram and pulled people out of usual assignments just to observe what was happening. Inefficiencies in production were straightened out, right down to a better delivery method for containers filled with lock washers so the work of engineers is not negatively and self-drilling screws. impacted. The design and production The review process continues today, schedule must be finely tuned so an with managers keeping track of a board adequate supply of raw materials can be of sticking notes called “fixing unresolved on site. The workers on the production nuisances” – FUN time. line must be responsive to needs in other “It’s amazing how much waste you areas so ATC’s version of “Takt time” does see when you’re not encumbered with not suffer. work. It’s like putting on a different set of glasses,” Brenneman says. “I This year, 33 companies made the cut on the Indiana Economic Development Corp.’s “Companies know I could never to Watch” list. To qualify for consideration, a company have done anything as important as must be privately held, employ between 6 and 150 getting lean. And full-time workers and have between $750,000 and the more time $10 million in annual revenue or capital. and energy you put toward it, the LEAN 101 gives companies a chance to learn more about deeper you go – it’s eliminating waste in operations. The next two workshops at fulfilling.” the Greater Elkhart Chamber at Sept. 10 (sold out) and Dec. 6. ATC makes Contact Jim Walsh, jwalsh@elkhart.org, for more information. trailers for all types of uses, Like so many others, Brenneman’s focus from personal recreation to NASCAR on lean became crystal clear during the haulers. Learn more about the company at Great Recession. He lost another company aluminumtrailer.com. in the downturn and focused specifically

6 GREATER ELKHART CHAMBER


NEWS about member organizations Jeff White has joined the RV/MH Hall of Fame as the sales and marketing manager for the Northern Indiana Event Center. White is a graduate of Vincennes University and has more than 20 years of experience in sales and new market development. Katie Hartman has been added to the staff at DJ Construction in Goshen as a project manager assistant. Hartman has a bachelor’s degree in civil engineering from Purdue University.

Faegre Baker Daniels has been recognized as one of this year’s “50 Best Law Firms for Women” by Working Mother magazine and Flex-Time Lawyers. Firms are ranked based on leadership, compensation, child-care support, leave and flextime policies, and other criteria.

The late Dr. Leslie Greising of Bethel College received the Volunteer Leader of the Year honor from the Michiana Chapter of the Society for Human Resource Management. Greising oversaw the development of a student chapter of SHRM, which supports skill development and offers mentoring possibilities. Griesing passed away Aug. 16.

Submit your company’s news and information to trevorw@elkhart.org

Young Entrepreneurs need your help. The Chamber’s Young Entrepreneurs Academy starts Oct. 30. Your support as a sponsor or mentor can guide this next generation of business leaders. Want to get involved? Contact Kathy Cardwell at kcardwell@elkhart.org

Irish Splendor Early Bird discount available through October 21 for information on the March 2014 - 8 day adventure, contact Denise at 293-1531 ext. 132 or Rhonda at Menno Travel 534-1521

LEADING BUSINESS 7


Make the connection Networking demands time and requires strategy, but delivers rewards By Trevor Wendzonka | Chamber Staff

verybody has one. Whether it’s propping up a computer monitor or tucked in a desk drawer that’s best left unopened, a stack of dog-eared business cards from faces and places long forgotten is taking up space. What good is it? That may be a fair question. What could it have achieved? That’s even better. “

really get a kick out of going to an event and seeing a lot of people running all over the room – a handshake, a smile, collecting a card and moving on,” says Rick Horn of The Growth Coach of Michiana. “Really, at the end of the

event, you should have quality contact information and an opportunity to stay in touch … not just a stack of cards.” Networking is neither art nor science, and yet it’s kind of both. The only true requirement is time: an up-front investment, an allotment for proper follow up, and an unspecified period of waiting that brings the treasured prize of new business. The value is

immense, if undefined. It’s why the Greater Elkhart Chamber puts so much effort into giving businesses a variety of ways to connect, from the Biz-Ness Before and After Hours events each month to the stellar Biz-Ness Expo, a one-day B2B festival of opportunity. “

’m sure if you asked my parents,” says Shaina Poland, an account manager with Critical Data Solutions, “they’d tell you I never shut up as a kid. Maybe that has something to do with why I like networking.” That line may bring a laugh, and that’s the point. Networkers know it’s important to set the tone for a comfortable and memorable conversation. In the digital age, the opportunity to talk with someone face to face gives people the chance to make the favorable impression an email or social site cannot deliver. “I think, generally, many people have become more hesitant


or are uncomfortable in networking situations. They’re in the office all the time and they just don’t know what to expect,” says Poland, who also serves as a Chamber Ambassador. “Some people use LinkedIn, but I find that it’s harder to initiate the conversation there and get to know people. It’s all static and you’re only interacting with one dimension of a person.” Companies like Critical Data Solutions, Meridian Title Co. and others make it a point for employees to get out and about and meet new people. Those contacts may bring either direct business or referrals. “That face-to-face meeting is the foundation of the trust and respect you need for a successful business partnership,” says Susan Schricker, an account manager with Meridian Title Company. “I genuinely do have an interest in people. I look at (networking) as a challenge that’s fun and rewarding. You put yourself in a new position and you never know what you’ll learn or who you’ll come across.” A few years ago, Schricker worked the Chamber’s annual golf outing. At lunch, she located an open seat … and recognized no one at the table. “You really can’t be shy. You have to be proud of who you are and for whom you work,” she says. “I introduced myself and talked about Meridian’s services. … As it turned out, a person after lunch came up to me and said, ‘I think I have a project I can send your way.’ It wasn’t a company that would have used us all the time and, really, that person could have picked anyone for the work. That’s an example of what can come out of a nice chat.” ometimes, networking is more subtle than conversation. First State Bank of Middlebury has started providing shuttle service at the RV/MH Hall of Fame during the hours of Biz-Ness Expo. Lilly’s Party in Elkhart provides balloon bouquets to spruce up Chamber ribbon cuttings and member celebrations. The Re/ Max Mike Moore Team gives presentations to

‘Explore’ networking opportunities at

Biz-Ness Expo 2013 Thursday, Oct. 3 | 3-7 p.m.

Nothern Indiana Event Center / RV/MH Hall of Fame | 21565 Executive Pkwy.

Register online at Elkhart.org Renew acquaintenances and spread the word about what your company can do for others. Contact Denise Polachek, dpolachek@elkhart.org, for sponorship and vendor opportunities. groups like the Chamber’s Education Council about its “Homes for Heroes” program. And those are just a few. Think about the candy jars, the coffee cups, jump drives and letter openers around the office. Maybe those aren’t quite as valuable as a professional relationship built with words and handshakes, but are noteworthy nonetheless because of the brand recognition.

“All forms of networking are done through communications channels,” says Horn of The Growth Coach of Michiana. “If you think strategically, your company will get more out of it.” Strategy is where the art and science enter the picture. Like all good business efforts, a plan with contingencies can determine the level of success. Horn says he does a considerable amount of education on just that aspect of networking. “You have to narrow the target and get some clarity in what you’re seeking,” he says. “Think about three things. Who are you talking to? How are you talking to them? And what is the message you’re

creating? With clarity, you’re much more focused … Biz-Ness Expo could be a great fit, but it depends on your market. … It’s such an important fundamental, knowing the target.” ll networkers seem to agree those preferred contacts come in varying levels. A face-to-face may result in a nice discussion with no chance for direct business; that person, though, may know someone and pass along a recommendation. “You can assume the average person knows 250 people – a person who is really into networking may have a much bigger group, but let’s call 250 the average. They, in turn, potentially know a total of 62,000,” Horn says. “When you’re meeting five or 10 people, you’re actually connecting with a lot more than you think.” A huge concentration – maybe 1,000 or more – of B2B-focused networkers at BizNess Expo, for instance, can be a gold mine for potential sales. Small venues with the right people can be just as beneficial. Networkers always have to be on their game like that. “The one thing you have to realize,” Schricker says, “is to always know the no and look for the yes. You, as an individual, have to believe in what you’re doing, believe in the company you represent, and be patient. Sometimes you’re fortunate right away; sometimes it pays to be patient. You may not get everything you’re after, but the rewards of networking will come.”


When virtual becomes reality

Companies establish valuable connections with customers through social networking By Kyla Martin | Chamber Staff The virtual world affects reality now more than ever. If a business isn’t on Facebook, Google doesn’t fully believe it exists, and neither do many consumers. Companies everywhere are determining what social media means for them, and as social media changes, those definitions must keep pace. Whether companies are posting daily or weekly, they must be prepared to adapt to the continually changing virtual reality. The closer the relationship between a company and the consumer, the more important it becomes to communicate with followers through online networking. Large brands use social media to solidify relationships with existing customers without the expectation of increasing business. Small retailers, though, experience the most monetary benefit from social media. If they post several updates a day, their local followers can be enticed immediately, and their businesses will increase. “It changes their opinion on what to do that night or that next day or that coming Saturday,” says Chad Root, president of Spearhead Sales & Marketing. Root says local restaurants doing social media right can double their business. Contests, sales,

The new socialism Every business needs a social networking

plan. It’s one of the best ways for retailers to connect directly with consumers, but B2B companies also can establish relationships with an effective plan. Take a look at these three ideas and consider whether they fit in your business plan.

and new food or merchandise are ideal for advertising through outlets like Facebook and Twitter. Cam Snyder, owner of Chubby Trout, says social media is key for his restaurant. “It’s a way for us to extend our marketing and advertising past traditional media,” Snyder says. Snyder says many people walk through his restaurant’s door because of the food and drink items they see on Chubby Trout’s Facebook page. The restaurant features breweries and delivers food specials daily on Facebook, enticing viewers with photos that make them want the real thing. Companies selling products and services to other businesses and not directly to consumers, also known as “business-to-business” companies, do not benefit as much from social media pages. “You’re downstream so far that having a Facebook page doesn’t do a lot for you, other than Google likes to see backlinks from that Facebook page and it gives you more social relevance,” Root says. “Even though you’re a B2B company and a Facebook page really doesn’t make a lot of sense, you’re still going to get dinged if you don’t have one.” B2B companies need to remember not just to post for the sake of posting, Root says. That

Customers have a huge voice on this review-dominated site. This tool is highly preferred by customers on the move – those visiting a new location or wanting to find a recommended place close by. Yelp sells preferred placements and additional listings to companies wanting an edge when consumers go searching.

will result in content that only clutters followers’ walls. If companies are going to post, they should take their time to make it insightful. Doing this just a couple times a month will do more for B2B companies than posting every day. Without the need for constant coverage, marketing agencies like Spearhead are simplifying the process. A company’s website and social media platforms can be consolidated into one program, streamlining online presence. While social media is important in this age of business, company websites still come first. Those contain more information than can be packed on a Facebook page, and can be personalized to communicate a specific feel to viewers. “What we believe a website really should do ... is just be the virtual reflection of your space,” Root says. Not every company creates a mirror image of itself online, however. Snyder says Chubby Trout reaches a new market because of its online presence, but each company must consider how an online persona can best build connections or attract consumers.

Perhaps not the most well-known, this growing idea puts businesses in a better place when the search engine churns out results. Customers can find the most relevant information about your company or store if you own your page and keep it updated. The backend can generate data on who is influencing and reacting to your content, too.

The dreaded daddy of social media, you still need a Facebook page to be viable. A quick search on the app 1 billion people use can confirm you are 1) alive; 2) open; and 3) doing business. Post your address and hours, keep your content lighthearted and/ or meaningful, and interact with customers. Checking your regular website every once in a while to confirm the info is current will help, too.


Thor Industries became the latest company to locate its corporate headquarters in downtown Elkhart, cutting the ribbon Aug. 14 on the office space at 601 E. Beardsley Ave. Thor CEO Bob Martin and company co-founder Peter Orthwein welcomed guests to the remodeled structure along the St. Joseph River. The headquarters features meeting spaces and employee areas with picturesque views. Martin said Elkhart is perfectly placed for Thor, as most of its facilities are within a 30-minute drive. Thor is one of Elkhart County’s largest employers.

Worldwide Pawn celebrated its updated look and remodeled store at 2621 W. Lexington Ave., in Elkhart on Aug. 1. “We’re proud

to be here, and we’re doing everything we can to make sure our store looks good so Elkhart looks good,” said district manager Roberto Santos, a Chamber Ambassador. Find store hours and coupons at wwjpawn.com.

Ambassador of the Month: Loretta Salchert Ribbon of Hope Cancer Support Ministry

Loretta serves as executive director of a not-for-profit providing support to families affected by cancer. “Serving as a Chamber Ambassador provides me an opportunity to step away from crisis counseling and connect with wonderful people making a difference in our community.”

Like the new look of Leading Business?

Advertise with us. | Contact aschmitt@elkhart.org

J.A. Wagner Construction, Inc. Commercial and Industrial General Contractor

J.A. Wagner Construction, Inc.

WAGNER 3325 Middlebury Street, Elkhart, Indiana 46516 574-295-3761 | www.jawagner.com

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LEADING BUSINESS 11


Extending welcome to community’s new educators Community partners and the Greater Elkhart Chamber welcomed nearly 130 new county educators this summer with tote bags filled with useful products. The new educator bags have become a tradition at the Chamber, a valuable resource for teachers and administrators transitioning to start or continue careers in local public and private schools. Dr. John Hill, assistant superintendent of Elkhart Community Schools and chair of the Chamber’s Education Council, said the supplies within the bags are valuable and the number of participating donors this year “speaks to the fact Elkhart County is going back to work” after the recent period of economic decline. The bags are a symbol for something bigger, too, according to Wayne Stubbs, superintendent of Concord Community Schools. “Other places have chambers of commerce, but Elkhart is special,” he told Concord’s new teachers during orientation on Aug. 9. “It’s nice they provide these welcome gifts, but it furthers the point we are friends and we work together in a variety of ways.” Along with the welcome bags, educators also receive information about the many ways businesses and schools can connect through Chamber programs, whether it’s the Education Council, mentoring

Above: Dr. John Hill of Elkhart Community Schools and the Chamber’s Kyla Martin help pack the welcome bags for new educators. Left: Dr. Hill delivers one of the bags to a teacher at Memorial High School.

programs or legislative initiatives. Sponsors of the bags this year were: Indiana Michigan Power, McGladrey, Interra Credit Union, Heritage Financial Group, Robert Weed Plywood, ETHOS, the Pokagon Band of Potawatomi, Skyline, Chase, NIPSCO, 1st Source Bank and Saint Joseph Regional Medical Center.

Community Banking. No Strings Attached. Experience the difference Community Banking offers. Call us today! Elkhart Office 303 South Third Street Elkhart, IN 46516 574.295.9600 Building Relationships...Delivering Solutions

12 GREATER ELKHART CHAMBER

Goshen Office 511 West Lincoln Avenue Goshen, IN 46526 574.533.2006

www.indianacommunitybank.com


News from our Chamber Training tomorrow’s political candidates

provide when elected. They also know they still have more to learn to put together Quality candidates understand engaging, successful campaigns. elected offices can’t be focused on The Greater Elkhart Chamber will offer candidate training a single issue. Quality candidates Oct. 10 and 12. Across two know they must be well versed on the duties, responsibilities and days, prospective office seekers will learn from people who’ve community leadership they must won elections and put together victorious campaigns. The training will be nonpartisan. For more information, contact either Trevor Wendzonka at the Chamber, trevorw@ elkhart.org, Road show: John Letherman, representing the Chamber’s or local Transportation Council, gets a laugh from INDOT Commissioner Karl Browning during a bus tour of road projects Aug. 13. The trip political party preceded the Chamber’s annual INDOT luncheon, which attracted representatives.

OSHA starts another series

With relevant and engaging topics, the OSHA Council will launch another breakfast series in September. Starting Sept. 18, when an update on the Globally Harmonized System of classifying and labeling chemicals will be given, the council again will offer education monthly. All breakfast events cost $10 for members and take place at the Matterhorn Conference Center, 2041 Cassopolis St., Elkhart. Other scheduled topics include the culture of safety, learning from best practices, and safety in a multigenerational environment. For more information on the OSHA Council, contact Jim Walsh at jwalsh@elkhart.org.

IDEM chief to deliver conference keynote

The head of the Indiana Department of Environmental Management will detail his agency’s “Good to Great” plan in Elkhart on Nov. 6. In addition to the keynote by Commissioner Tom Easterly, the annual Environmental and Safety Conference will have a significant focus on sustainability. Industrial hygiene, LEAN practices and compliance topics are on the agenda, as well. Companies interested in sponsoring or presenting at the event should contact Trevor Wendzonka, Environmental Council liaison, at trevorw@elkhart.org.

more than 100 people this year.

Reserv e your booth t oday!

Biz-Ness EXPO Thursday, Oct. 3 |3-7 p.m.

Northern Indiana Event Center | RV/MH Hall of Fame | 21565 Executive Pkwy

Share in the adventure. Register at Elkhart.org or contact Denise at dpolachek@elkhart.org or 574-293-1531 ext. 132

LEADING BUSINESS 13


SEPT | OCT

2013

CALENDAR OF EVENTS

September 5 10 11-12 17

Biz-Ness Before Hours: Bruce D. Watkins, DDS, PC 205 E. Jackson Blvd., Elkhart, 7:30 – 9:30 am

1

LEAN 101 Workshop 8 am – 4:00 pm Leadership Academy Retreat, Camp Crosley Biz-Ness After Hours: Insight Accounting Group, 1832 W. Lincoln Ave., Goshen, 5 – 7 pm

18

OSHA Breakfast: GHS: Are we on schedule? Matterhorn Conference Center, 7:30 am

19

Women’s Council Luncheon: Perfect 10Essential Items for the Workplace, Concord Mall, 11:30 am – 1:00 pm

26

October

Young Professionals Council Luncheon: Government 11:30 am

3

Biz-Ness Before Hours: Church Community Services, 907 Oakland Ave., 7:30 – 9:30 am Biz-Ness EXPO – EXPLORE, Northern Indiana Event Center/RV/MH Hall of Fame, 21565 Executive Pkwy., 3 -7 pm

8 -9

OSHA 10 Hour General Industry Safety & Health Program, Matterhorn Conference Center, 8 am – 5 pm

16

OSHA Council Breakfast: Safety in a Multigenerational Workforce Matterhorn Conference Center, 7:30 – 9 am

17

Women’s Council Luncheon, Ivy Tech Community College, 11:30 am

Women’s Council Networking Luncheon

Perfect 10: Essential Items for the Workplace Thursday, Sept. 19 11:30 am

Make valuable business connections Elkhart Chamber Networking Events

Biz-Ness After Hours Insight Accounting Group, PC Tuesday, Sept. 17 1832 W. Lincoln Ave., Goshen 5 – 7 pm

Biz-Ness Before Hours Church Community Services Tuesday, Oct. 1 907 Oakland Ave. Elkhart 7:30 – 9:30 am

Register online at Elkhart.org sponsored by:

Imagination Pro Media provides the sound system for all Biz-Ness events.


Miller Road Show Indiana Oxygen 1710 W Beardsley Ave Elkhart, IN 46514 (574) 295-4433 October 1 9 am to 8 pm

You’re invited to participate in the Miller Productivity Tour 2013. You won’t want to miss:

● Live welding and cutting demonstrations on Miller equipment ● The experience of hands-on welding and cutting with the equipment of your choice ● Over 30 different Miller Machines on-site and ready to weld ● The opportunity to talk directly with Miller factory reps

Event Vendors: Victor, Thermal Dynamics, Esab, Tillman, Erie Tech, Suburban Propane, Chart, Linde, Lincoln, Alcotec, Pferd, Steel Max, Techniweld

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Presorted Standard U.S. Postage Paid Elkhart, IN Permit No. 96

418 S. Main St. • Elkhart, IN 46516 (574) 293-1531 • www.elkhart.org FOLLOW US ON:

/ElkhartChamber @ElkhartChamber

Elkhart.org

Greater Elkhart Chamber

GOLD SPONSORS

SILVER SPONSORS

{Within reach.} Helping you achieve your goals is our highest priority. For more than 87 years, our CPAs, consultants, and strategic business advisors have placed their clients’ interests first. That’s why working with us gives you confidence and puts your challenges into perspective. Helping you reach lofty goals is

a higher return on experience.

Contact: Brad Thompson 269.567.4616 Partner, Kalamazoo/St. Joseph plantemoran.com

Leading Business September - Networking  

Greater Elkhart Chamber of Commerce

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