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Business Consultancy & Training Organisation “Helping you build internal capability�

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Ararna Limited

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Ararna Limited is a business consultancy and training organisation that provides quality services to private and public sector organisations across the UK. Our business ethics and exacting standards mean that when you work with us you are guaranteed the highest levels of professionalism and service. Established in February 2000 we have evolved into a successful organisation that strives for excellence. Ararna has strong team of specialist consultants that offer in depth experience of working with public, private and third sector organisations including the NHS and Local Authorities. We have expertise of working with individuals across all levels from producing strategic documents for boards to training and coaching front line staff. In addition we have specialists that work directly with the general public offering bespoke training, advice and guidance. Our philosophy is simple: we strive to achieve continual growth for the organisations we work with leading to an on-going relationship. We are then able to achieve consistent results for our clients’ business surpassing expectations against clearly defined objectives. Ararna is a recognised centre with Agored Cymru (formally OCN Wales) and OCN West Midlands allowing the organisation to deliver National Open College Network (NOCN) qualifications. Ararna ensure that high quality work and outcomes are always achieved for each client we work with and this is demonstrated in the company being ISO 9001 and ISO 27001 accredited. In terms of experience in the private sector Ararna has over 10 years’ experience of working with the pharmaceutical industry. Ararna has been providing services that have connected these organisations to the NHS through up-skilling the sales and marketing teams, the development of strategic and operational plans, research and intelligence gathering and market entry analysis.

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Competency & Sector Experience Matrix

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Sector Experience Capability Leadership & Management Employee Support Service Redesign Business Transformation & Business Process Re-engineering Stakeholder Engagement Personal Development Evaluations Change Management Marketing & Market Access HR Advice & Guidance Account Management Organisational Development Coaching Knowledge Management

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Health

Private

Public

Third


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W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


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Ararna Limited Competencies and Sector Experience

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Introduction to The Ararna Competency Evaluation and Rating Chart

Outer Circle Represents Competency Sector Rating

Outer Circle Represents Competency Sector Rating

Inner Circle Represents Ararna’s Overall Competency Rating Out of Ten

Health

Private

Public

5

Third

Ararna Limited has developed an internal competency evaluation and rating system which allows the organisation to monitor its continuous development. The system has been implemented over a number of years and using specific criteria Ararna has continuously monitored its capacity and capability to ensure clients are provided with the highest standard of service. The competency evaluation and rating system criteria takes into account the following key performance indicators

Workforce credentials Sector experience Years active

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Description of Page Layouts This section will include a definition of what the competency means to Ararna.

This section will include the Ararna competency evaluation and rating chart for the competency.

Experience This section will include a description of Ararna’s experience of using the competency.

Workforce Credentials This section will include a description of Ararna’s workforce credentials to rienforce the competency rating.

Project Examples This section will include a list of some of the projects that Ararna have completed using the competency.

Testimonial This section will include a testimonial that Ararna have aquired from a project under the competency.

For further details on Ararna Limited please visit our website at www.ararna.co.uk W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

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Leadership and Management Leadership is being able to inspire and motivate individuals to commit their energy, skills and talents to help deliver the organisations objectives

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Management is being able to instruct individuals to get work done to meet objectives. It is about planning, organising, leading and controlling (Fayol’s Management Functions). Health

Experience

7

Private

Public

Health

Private

Public

Third

Third

Ararna has conducted a number of projects across all sectors to help develop leadership and management skills of senior managers and directors including board development. Devising bespoke training materials and programmes incorporating models such as Kouzes and Posner, Kotter and John Adair Ararna has assisted organisations in increasing their leadership and management abilities to ensure the leaders of the organisation are able to lead the organisation towards its strategic vision.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons Cert in Mgmt (Open)

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Cert in Bus (Open) Diploma in Training Diploma in Personnel Management Diploma in Management Studies


Leadership and Management

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Project Examples Embedding Business Transformation - NHS Arden Cluster Locality Clinical Leads Leadership Development Programme - Betsi Cadwaladr University Health Board Leadership and Management Development – Gangmasters Licensing Authority Corporate Governance Audit Commission Review - The Rent Service Barts Health Merger – Barts Health NHS Trust

Testimonial “As part of our Corporate Governance review the board agreed that an evaluation was needed to measure board effectiveness. Sukie and Harry from Ararna Limited designed and developed a workshop that gave the board an opportunity to examine corporate governance processes aligned to Audit Commission requirements. We were able to identify current enablers that demonstrated good corporate governance and highlight areas for improvement. Sukie and Harry’s facilitation provoked a really interesting and lively debate and the workshop received excellent feedback from participants. Overall I was extremely impressed with the outcomes.” Patrick Boyle Chief Executive The Rent Service

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Employee Support

9

Helping affected employees through organisational change through the provision of bespoke interventions to reduce the overall impact of the change on work performance, health and wellbeing.

9 Health

Experience

Private

Public

Health

Private

Public

Third

Third

Ararna has provided bespoke support to employees from organisations across a number of sectors. Support has included a number of interventions from pre-employment training to high impact workshops to one to one coaching and access to self-assessment tools. To ensure employee support is succinct and impactful Ararna has developed an Employee Transition Support Programme which allows individuals to access a number of the interventions through a dedicated, user friendly website.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Diploma in Training Diploma in Personnel Management Diploma in Industrial Relations


Employee Support Project Examples Employee Transition Support Programme – Barts Health NHS Trust Pre–Employment Training – Sandwell Metropolitan Borough Council Senior Board Level MD of UK and Sales Director One to One Coaching – SDI Greenstone Employee Opinion Focus Group & Facilitation – Gambling Commission Mentoring Development Programme – Gangmasters Licensing Authority

Testimonial “Ararna deliver specific bespoke Pre-employment Training to local people enabling them to secure employment. Their unique approach enables them to design and create effective training courses that benefit both Organisations and ultimately as a product of the course, their new employees. Ararna continue to strive for perfection and their professional approach has made a measurable impact to all that work with them.” Dale Stewart Project Co-ordinator Economic Regeneration & Skills Division Employment & Skills Services Sandwell Council House

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

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Service Redesign

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Being able to evaluate, analyse and redesign core services in order to meet current and future demands.

9 Health

Experience

Private

Public

Health

Private

Public

Third

Third

Ararna has developed an accredited Service Redesign Programme which has been delivered to over 300 service managers across the Health and Public sectors. The programme has helped individuals to gain the skills and capabilities to analyse, scrutinise and redefine their service to ensure current and future demands are met. The programme has helped organisations build the internal capability to redesign core services. In addition Ararna has applied principles and models from the programme to services within the Health Sector and helped organisations to plan and prepare the service for the future.

Workforce Credentials

MBA FCIPD Ba Hons

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

B.Ed Hons Diploma in Training


Service Redesign

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Project Examples Service Change through Workforce Redesign – NHS Wales Service Redesign – NHS Arden Cluster Workforce Redesign Programme – WLGA Working Neighbourhoods Fund Evaluation & Legacy – Sandwell Metropolitan Borough Council Review & Redesign of Recruitment and Payroll Services across Wales – All Wales Shared Service

Testimonial ‘As a Board member of the Coventry & Warwickshire Stakeholder Board I took on the role of project lead to manage the process of commissioning an appropriate provider of Service Redesign programmes for staff across the locality. After a rigorous tendering process Ararna was selected as our preferred provider. From the initial meetings to discuss the programme provision I was impressed with the professionalism of the Ararna team and their ability and willingness to adapt the programme to meet our needs whilst retaining the academic rigour we required. The Service Redesign programmes were delivered over a five day period as classroom based teaching along with four half days of action learning sets. The duration of the entire programme lasted approximately eight months. After further discussion Ararna were able to develop and deliver a highly successful follow up programme (Embedding Business Transformation) to our specifications which has meant Trusts are able to embed the learning ‘back at the ranch’ and cascade the service re-design tools within their own organisations, increasing the understanding and use of service re-design beyond the original programmes. Although it is too soon to measure long term sustainability return on investment in the programmes is already being seen both qualitatively and quantitavely for example: the learning has been applied in one Trust to support improvements in Pharmacy services to support more timely discharges as well as reducing medical outliers improving patient experience and patient safety’ Christine Belcher, Head of Organisational Development and General Manager for Education and Training George Eliot Hospital W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Business Transformation and Business Process Re-engineering

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Transforming business processes in order to increase productivity, efficiency and effectiveness.

Health

Experience

Private

Public

13

Health

Private

Public

Third

Third

Ararna has worked with organisations across the health and public sectors helping to evaluate current business processes and providing recommendations and changes in order to increase efficiency and productivity. Within the health sector Ararna has developed and delivered a business transformation programme to key stakeholders to help build internal capability. The programme incorporates a number of models such as Kotter, The Influence Model and Knowledge Management and helps individuals to embed business transformation as way of working into their organisation.

Workforce Credentials

MBA FCIPD Ba Hons

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

B.Ed Hons Diploma in Training


Business Transformation and Business Process Re-engineering Project Examples Embedding Business Transformation Programme – NHS Arden Cluster Working Neighbourhoods Fund Evaluation & Legacy – Sandwell Metropolitan Borough Council Recruitment and Selection – Monmouthshire County Council GP Registration Process – NHS Suffolk Improving Access to Primary Care for Marginalised Communities Guide – NHS Suffolk

Testimonial “It was an inspirational experience to work with such a dynamic, vibrant organisation such as Ararna. This work has moved us forward enormously in our strategy to improve primary care services and ensure that they are inclusive for all in NHS Suffolk.” Melanie Craig Director of Primary Care NHS Suffolk

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

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Stakeholder Engagement

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Being able to use tools and techniques to develop the correct communication strategy for different groups of stakeholders and being able to engage fully with various stakeholder groups.

9 Health

Experience

Private

Public

Health

Private

Public

Third

Third

Ararna has conducted numerous projects and has gained extensive experience of stakeholder engagement across all sectors. Within the public, private and third sectors Ararna has helped Local Authority Economic Development Departments engage with local businesses to help shape future Economic Development strategies. This has included engaging with a number of key stakeholders within Public, Health and Third sector organisations from across the West Midlands to ensure consistent partnership working as part of the West Midlands Partnership HUB project. Ararna has also helped engage with organisation employees through focus groups, surveys and one to one interviews to help organisations improve employee relationships. Within the health sector Ararna has engaged with patients and patient participation groups to help shape future local services.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Diploma in Personnel Management Diploma in Industrial Relations Diploma in Marketing


Stakeholder Engagement

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Project Examples Provider Guide – Access – Primary Care Commissioning Team Employee Survey – Gambling Commission Locality Clinical Leads – Betsi Cadwaladr University Health Board Business Consultation Survey – Bassetlaw District Council West Midlands Partnership HUB Project – Sandwell Metropolitan Borough Council

Testimonial “We engaged Ararna after a competitive process to undertake a business survey to help inform our future support programme. Ararna were extremely professional, added considerable value to the dialogue shaping for the survey, and delivered it on time, on budget with an incredibly high success rate. I can only offer my sincerest endorsement to Ararna and their skills, and will (and have) work with them again in the future. I must also add, on a personal note, they were a pleasure to work with.” Robert Wilkinson Economic Development Manager Bassetlaw District Council

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Personal Development

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Using tools and techniques to assist individuals develop their capabilities and increase confidence and self-esteem.

9 Health

Experience

Private

Public

Health

Private

Public

Third

Third

Ararna has a number of qualified personal development specialists who have worked with organisations across various sectors in providing bespoke development programmes. Programmes have included high impact sessions, accredited training, one to one coaching and mentoring. Ararna specialists have also supported and guided organisations in developing and establishing performance management systems and processes to ensure that workforce development is monitored and reviewed on a regular basis.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons Cert in Mgmt (Open)

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Cert in Bus (Open) Diploma in Training Diploma in Personnel Management Diploma in Industrial Relations Diploma in Management Studies


Personal Development

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Project Examples Employee Transition Support Programme – Barts Health NHS Trust HR Appraisal Coaching – ACF Seating Executive Coaching – SDI Greenstone Learning and Development Programme – Harrow Council Learning and Development Programme – Ealing Council

Testimonial “Ararna have helped ACF review and implement their appraisal system. Their support has involved: • • • •

Review of current system Fact finding exercise to establish current understanding of the system and its benefits Established what managers would like to gain from the system Analysed the findings and worked with us to plan the introduction of the revised system • Helped us to devise evaluation methods to establish its success Although the main function of this exercise was obviously to gain more from the process as a whole, what we achieved at the same time was to raise management awareness and understanding of the process and the benefits attached to a solid system. This was solely down to Ararna’s assertive and straightforward approach and it is no longer viewed as a paper pushing exercise, but a valuable tool to the business.” Kate Wood Director of Human Resources ACF Seating W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Evaluations

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Using tools and techniques to assist individuals develop their capabilities and increase confidence and self-esteem.

Experience

8 Health

Private

Public

Health

Private

Public

Third

Third

Ararna has conducted a number of evaluations for government initiatives across the public sector. These have included evaluations of initiatives to help tackle worklessness such as the Working Neighbourhoods Fund and Deprived Area Funding. Furthermore Ararna has conducted evaluations of other government programmes and has provided in depth reports and recommendations where needed to ensure that good practice is captured and maintained.

Workforce Credentials

MBA Ba Hons B.Ed Hons

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Evaluations

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Project Examples Working Neighbourhoods Fund Evaluation – Sandwell Metropolitan Borough Council Engaging and Empowering Clients in ‘Change’ Interim Evaluation – North East Lincolnshire Council Maternity Support Workers Evaluation – National Leadership and Innovation Agency for Healthcare Review of Dental Nurse Education Provision and Funding – National Leadership and Innovation Agency for Healthcare, NHS Wales Evaluation of CQFW – Skills for Health

Testimonial “Ararna produced Sandwell’s WNF evaluation which has proved invaluable both in terms of assessing the WNF programme and providing detailed intelligence and analysis which has helped in the restructuring of the employment & skills team. We worked closely with Harry Banga and Jawaid Mohammed and found them to be highly professional and produced work of an extremely high quality which was accessible at all levels. The evaluation was delivered on time and there was little need of revision as the team had worked so closely with us throughout the process. Workshops were run efficiently and were productive as were the final presentations made to our Employment & Skills Panel. I would have no hesitation in working with Ararna again.” Kim Mocroft, Employment and Skills Service Manager Sandwell Metropolitan Borough Council W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Change Management

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Using a structured and planned approach to ensure the smooth transition of the organisation and affected stakeholders from the current state to the desired future state.

8 Health

Experience

Private

Public

Health

Private

Public

Third

Third

Ararna has worked with public sector organisations through various change projects assisting and advising where possible. Using key change models such as Kotter – 8 Steps to Change Ararna consultants have developed processes and systems to help manage change. To help organisations develop internal capability Ararna has devised and delivered a change management programme to key stakeholders and change principles and activities are an integral part to the Service Redesign and Business Transformation programmes.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons Cert in Mgmt (Open)

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Cert in Bus (Open) Diploma in Training Diploma in Personnel Management Diploma in Management Studies Diploma in Marketing


Change Management Project Examples Change and Improvement Management Programme – Gambling Commission Barts Health Merger – Barts Health NHS Trust Embedding Business Transformation – NHS Arden Cluster HR Shared Services – NatPact Change Readiness Assessment - Pfizer Limited

Testimonial Ararna have deployed people with excellent expertise, both in terms of business background and analytical capability to develop an excellent piece of work for Pfizer Ltd. The issues raised by this assessment have been well recognised by Sales Leaders in Pfizer Ltd and the findings are now being utilised to support the development of a detailed framework and practical methodology for Change Management for the Field Force. Keith Brockbank Field Force Effectiveness Manager UK Pfizer Limited

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

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Marketing and Market Access Identifying and developing appropriate marketing strategies to maximise market access and producing the correct material t o impact upon all key customer groups.

Experience

23

8 Health

Private

Public

Health

Private

Public

Third

Third

Ararna has produced marketing material and helped to devise marketing strategies for organisations across various sectors. From writing and developing content through to the development of media promotional tools Ararna has helped organisations bring products to the market and ensure that all material produced aligns to the key customer groups. Ararna has produced promotional material such as case studies, flyers, product brochures and interactive promotional IT tools.

Workforce Credentials

MBA Ba Hons B.Ed Hons BSc Diploma in Marketing

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Marketing and Market Access Project Examples Value Proposition Leavepiece – Global Pharmaceutical Company Case Study Development – Global Pharmaceutical Company Developing a Value Proposition Using Non-Clinical Levers – Global Pharmaceutical Company Interactive Value Proposition – Global Pharmaceutical Company Marketing Your GP Practice Programme – Primary Care Commissioning

Testimonial “Ararna have supported my activities for about 6 years. They are able to rapidly absorb complex briefs on different disease areas impacting secondary or primary case scenarios. The accept tight deadlines and deliver against them. They unlike many agencies submit very regular interim pieces of work for comment and take any changes on board and rapidly incorporate them to any company that needs complex pieces of work related to pharmacy, medicines management or commissioning delivered in a timely, accurate and implementable manner.” Fergus McCallum Head of Pharmacy Partnerships UK sanofi

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

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HR Advice and Guidance

25

Providing advice and guidance on a number of Human Resource issues to assist organisations meet key policies and legislation.

9 Health

Experience

Private

Public

Health

Private

Public

Third

Third

Ararna has key experts who are CIPD qualified and have provided organisations with information on various HR processes including employment law, discrimination, employment contracts, bullying and harassment and equality and diversity. Furthermore Ararna has developed and delivered short courses on equality and diversity for public sector organisations.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons Cert in Mgmt (Open)

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Cert in Bus (Open) Diploma in Personnel Management Diploma in Industrial Relations Diploma in Management Studies Diploma in Marketing


HR Advice and Guidance

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Project Examples Barts Health Merger – Barts Health NHS Trust HR Friend – NatPact Fundamentals of HR and Employment Law for GP Practices – Primary Care Commissioning Dignity, Respect and Values Training – Gangmasters Licensing Authority Recruitment and Selection – Monmouthshire County Council

Testimonial “Ararna Limited provided a customised training workshop designed in partnership with our organisation. The workshop is delivered over three hours and is currently being rolled out to all of our staff. The feedback so far has been very positive and we are now introducing this as part of our induction process to all staff. The workshop concentrates on challenging thinking and perceptions around diversity and informing delegates of the new equality bill. It emphasises the importance of delegate behaviour and how it can impact on colleagues, clients and the organisation as a whole. Ararna were chosen as our supplier for this project as they had a great deal of knowledge combined with an innovative approach to this very important topic.” Nicola Ray Director of Projects Gangmasters Licensing Authority

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk


Account Management

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Using a systematic and structured approach to maximise customer accounts and develop strong and long lasting relationships.

8 Health

Experience

Private

Public

Health

Private

Public

Third

Third

Ararna has developed and delivered Key Account Management programmes for organisations within the private sector to up skill their field force representatives and ensure account management is an integral part of the organisations sales strategy. Furthermore Ararna has conducted account management exercises helping organisations to develop their account management strategy across local, regional, national and international levels.

Workforce Credentials

MBA Ba Hons B.Ed Hons BSc

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Cert in Mgmt (Open) Cert in Bus (Open) Diploma in Marketing


Account Management Project Examples Account Management Curriculum – Hospira UK Developing Account Management across Europe and Canada – Pfizer Limited West Midlands Partnership HUB – Sandwell Metropolitan Borough Council Account Management – Sales Director – SDI Greenstone Shared Services Project – North West London Family Health Services

Testimonial “Ararna Limited worked with the EUCAN (Europe and Canada) Field Force Effectiveness (FFE) division to devise an Account Planning process to enable Regional Account Directors (RADs) to work more effectively with senior stakeholders across all European countries and Canada. The project involved working closely with the RADs to identify metrics in order to build individual country account plans. These plans needed to align with operational and strategic plans with overall alignment to FFE sales processes across EUCAN. The Ararna team devised a prioritisation tool with weighted metrics so that RADs could plan and focus tasks accordingly and a framework for RAD account plans was produced. The Ararna team were proactive and responsive throughout the project and were able to drive the process from concept to implementation delivering the project to all set deadlines. The project was a complex and challenging piece of work and Ararna provided high levels of energy and enthusiasm to ensure that we reached all our objectives. I would have no hesitation in recommending them for future work with any client.” Tim Johnson, Senior Director Commercial Operations US Field Effectiveness, Pfizer Limited W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

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Organisational Development

Using a planned, structured and systematic approach to develop an organisations overall effectiveness.

9 Health

Experience

29

Private

Public

Health

Private

Public

Third

Third

Ararna consultants have conducted organisational projects across all sectors. Through a variety of projects Ararna has helped organisations develop their capabilities, skills and behaviours to help improve the organisations systems and processes and prepare it for any future challenges. Ararna use key evaluative skills and expertise to ensure that the most fit for purpose organisational development package is produced and implemented.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons BSc Cert in Mgmt (Open)

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Cert in Bus (Open) Diploma in Training Diploma in Personnel Management Diploma in Industrial Relations Diploma in Management Studies Diploma in Marketing


Organisational Development Project Examples Organisational Planning – Gambling Commission Organisational TNA – Northwest London Hospitals NHS Trust Core Board Facilitation – SDI Greenstone Cultural Competence Training – NHS Suffolk Locality Clinical Leads Leadership Development Programme - Betsi Cadwaladr University Health Board

Testimonial “Sukie Banga of Ararna Ltd delivered a workshop entitled ‘Organisational Planning’ to some 50 managers as part of the Gambling Commission’s Management Development Programme. The topics covered included : • • • • •

Understanding the business planning process and timetable Creating a clear vision of where the organisation is going and how each individual can contribute Uniting the organisation in the way forward Allocating resources and delegating Monitoring, evaluating performance. reflecting and revising plans

The Commission has a new approach to presenting business plans and monitoring and reviewing our position against those plansthroughout the year and managers have more accountability for delivering the plans.” Jackie Ripley HR Manager Gambling Commission

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

30


Coaching

31

Providing support and guidance to individuals through one to one meetings to assist the individual in making real and lasting change in the workplace and/or personal life.

Experience

9 Health

Private

Public

Health

Private

Public

Third

Third

Ararna has delivered one to one coaching and executive coaching to key stakeholders within private sector organisations. Building bespoke coaching programmes using various models such as the GROW model Ararna has helped guide and support individuals to help meet their potential in alignment to the organisations strategic objectives.

Workforce Credentials

MBA FCIPD Ba Hons B.Ed Hons Diploma in Training Diploma in Personnel Management

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Project Examples Employee Transition Support Programme – Barts Health NHS Trust HR Appraisal Coaching – ACF Seating Executive Coaching – Hospira UK Executive Coaching – SDI Greenstone


Knowledge Management

32

Incorporating a range of strategies and practices to identify, collect, collate and distribute knowledge across the organisation.

Experience

8 Health

Private

Public

Health

Private

Public

Third

Third

Using knowledge management principles and the works of Ikujiro Nonaka and Hirotaka Takeuchi, Ararna has helped public sector organisations develop knowledge management strategies to ensure through times of change and restructuring key knowledge is not lost but captured and disseminated across the organisation.

Workforce Credentials

MBA Ba Hons B.Ed Hons BSc Cert in Mgmt (Open) Cert in Bus (Open) Diploma in Personnel Management Diploma in Management Studies

W ararna.co.uk T 02476 636 629 E info@ararna.co.uk

Project Examples West Midlands Partnership HUB – Sandwell Metropolitan Borough Council Knowledge Management and Creation Strategy – Gambling Commission Embedding Business Transformation Programme – NHS Arden Cluster Barts Health Merger – Barts Health NHS Trust Shared Services Project – North West London Family Health Services

Ararna Limited Skills and Capabilities  

Ararna Limited is a business consultancy and training organisation that provides quality services to private and public sector organisations...

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