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Vocational Graduate Certificate in Retail Leadership (SIR80112)

Talent is the only unique resource that drives future of our industry and education plays a significant role


About the Vocational Graduate Certificate in Retail Leadership This qualification reflects the roles of individuals who apply both broad and highly specialised skills and knowledge in the field of leadership within the retail industry, including senior managers and business owners who perform a diverse range of roles within the retail environment.

Target audience Students enrolling in this qualification generally are employed in the industry. They are typically those who may work as specialists (for example in visual merchandising or area management) or with overarching business responsibilities in workplaces of various sizes. They may make significant, high level and independent judgements within major, broad or specialised planning, design, operational, technical or management functions. They may also have responsibility and broad ranging accountability for the structure, management and output of the work of others or for discrete functions.

Course duration This program is delivered over a period of 12 months comprises 3 (three) tri-semester models to allow time for the development of the underpinning workplace skills and the completion of workplace projects.

"It is timely for our industry to embrace such a quality program. Talent is the only unique resource that drives future of our industry and education plays a significant role" Peter Macquaire (Retail Consultant - The Retail Co.)

Entry requirements The managers and business owners may be commencing the qualification from a number of pathways, including: ™™ Access to the Internet ™™ Significant retail workplace experience, including management experience ™™ A relevant undergraduate degree seeking other vocational education and training qualifications.

Learning objectives and outcomes Individuals with this qualification are able to perform roles, such as: ™™ Senior manager ™™ Business manager.

RTO Code: 4049

The ARA Retail Institute is known for As a service provider under the banner of the Australian Retailers Association the ARA Retail Institute provides education and consulting solutions to members and the broader retail industry. Managed by a group of highly skilled retailers, the institute is attuned to the needs of the industry and delivers support that is progressive and aligned with our client’s development plans.


Unit competencies SIRXSRM803

SIRXSRM804

Lead and develop staff

Continuously improve operational retail processes

This unit describes the performance outcomes, skills and knowledge required to lead and develop staff within a diverse and dynamic industry, such as the retail industry.

This unit describes the performance outcomes, skills and knowledge required to ensure the principles and practices of continuous improvement are embedded within the organisation.

™™ Plan the staffing needs of the organisation.

™™ Assess the benefits of continuous improvement and quality management.

™™ Analyse and apply personal leadership skills. ™™ Lead the team effectively. ™™ Monitor staff performance. ™™ Review and respond to the development needs of staff.

™™ Use performance measures to drive improvement. ™™ Design and implement changed and improved processes. ™™ Embed sustainability within improved processes. ™™ Manage monitoring and accountability processes.

SIRXSRM806

SIRXSRM809

Manage and transform sales and service programs

Manage retail operations in a region or area

This unit describes the performance outcomes, skills and knowledge required to identify, analyse and put in place strategies to transform aspects of the business’s operations.

This unit describes the performance outcomes, skills and knowledge required to manage, develop and report the performance of stores in a region or area.

™™ Diagnose need for the transformation program.

™™ Establish region’s strategy and performance requirements.

™™ Prepare a transformation strategy.

™™ Drive performance of the region’s stores.

™™ Analyse barriers to transformation.

™™ Oversee and develop store staff.

™™ Implement transformation strategy.

™™ Plan and implement new programs.

™™ Evaluate outcomes and review transformation strategy.

™™ Report and manage performance of stores and region.

Foundation :: Learning principles ™™ Learning principles (Research, writing, presentation) ™™ How companies work

“The only way I have succeeded in my career is by continually learning. This is an exciting opportunity to extend myself again into a deeper knowledge of strategy, leadership and culture. Exactly what is needed in a highly competitive retail environment.” Eve Adamson (Aralink Inc.)


Course structure Delivery and Assessment Model (Workshop) Session 01

Session 02

™™ Foundation :: Learning principles (research, writing, presentation) & How the company works

™™ SIRXSRM803 :: Lead and develop staff

Session 03

Session 04

™™ SIRXSRM804 :: Continuously improve operational retail processes

™™ SIRXSRM806 :: Manage and transform sales and service programs

Session 05 ™™ SIRXSRM809 :: Manage retail operations in a region or area

Contact hours per session 16 hours Independent study per week 12 hours

Delivery method

Pricing structure

Standard pricing : $ 4,500.00

Workshop

Assessment methods

Contact Detail

Your competencies for each unit will be assessed online through the following assessment methods:

Level 10, 136 Exhibition Street Melbourne, 3000 VIC - Australia

™™ Research / report ™™ Business Application Project (BAP)

1300 368 041 www.retailinstitute.org.au

Learning resources Learning resources are provided to each student at the start of each course. ™™ ™™ ™™ ™™

Participant workbook Recognition of Prior Learning (RPL) Kit Learning Literacy Numeracy (LLN) Test Student handbook

To register Email: training@retail.org.au or Visit: http://goo.gl/RfEuT

V2.1(12)2013


ARA Retail Institute :: SIR80112 Flyer  

ARA Retail Institute's flyer :: SIR80112 - Vocational Graduate Certificate in Retail Leadership

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