PTT: Annual Report 2011

Page 128

September 9, 2011. With an overwhelming response from more than 3,000 investors, PTT management drew lots to decide the actual visitors’ names on October 26 and > "&& Those interested in visiting PTT’s operations can follow project updates and details on PTT’s website. PTT reserves the rights to invite only those that have never taken part in this activity.

PTT Public Company Limited

Annual Report 2011

Activities for Institutional Investors In 2011, PTT organized regular Company visits and meetings with its executives for institutional investors and securities analysts in January and organized a visit to Rayong GSP Unit 6. There such visitors learned about PTT’s business � to be involved in PTT’s social responsibility activities. 3.1.4 Customers

PTT takes customers’ satisfaction seriously, since they buy our products and services. It offers fair prices, quality, and Activities for Debunture Holders Relations activities with debenture holders for 2011 accountability to customers and consumers, and is committed included the Everlasting Concert at the Impact Arena, Muang to consistently developing its products and provides safe, Thong Thani for about 14,500 debenture holders and their integrated, prompt, and quality services in response to their company. CSR activities held at the concert consisted of needs. PTT has implemented quality, security, safety, occupational PTT’s booth on ‘Open Heart for Sustainable Happiness’ in honor of His Majesty the King on the 84th birthday and health, and environmental management systems (QSHE) in other fun booths. Proceeds from the activities were donated its operations to focus on quality management through to the families of the soldiers lost in helicopters crashes at the Kaeng Krachan National Park, Phetchaburi. Other activities please customers. At the heart of its operation is the continual held to keep good contact and faith with our debenture holders implementation of assorted systems, including ISO 9001, TIS who invested in our debentures included sermon activities 18001, and ISO 14001. PTT’s retail oil business is based on free competition with Wor Wachiramethi (a respected Thai monk and philoso € # " ‚ J # = … under market mechanisms and the public sector’s supervision. Retail fuel price differences are the key to consumers’ and 4, and a seminar on ‘Investment Happiness Style’.


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