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April 2006 Premier Magazine is published by Knorr-Bremse for the UK Commercial Vehicle Industry
Inside: Elgin Truck & Van Renault Magnum Ask The Experts Service Centres
Knorr-Bremse - Aldersbach Knorr-Bremse - Marque of Approval
Welcome to Knorr-Bremse magazine
Elgin Truck & Van: An interview with Gary Scott
Ian Jamieson McPherson Ltd: Mine’s a Double
Bruce Allison Renault Trucks: The Magnum
“However big or small your business, the adage "Great oaks from little acorns grow" is one we should all remember. In Knorr-Bremse we encourage our 12,000 employees across the globe to share ideas, no matter how big or small. Back in the early 1990s one employee suggested using air disc brakes on commercial vehicles. As drum brakes and hydraulic calipers were prevalent this was a rather brave idea to share! By January 2006 the Knorr-Bremse Aldersbach plant had produced its 10 millionth air disc brake ! We hope you enjoy this edition of Premier and would be only too pleased to see you on our stand at the CV Show 2006.”
Simon Craddock Managing Director Mobile: 07977 988843
Technical advice from the Knorr-Bremse team
Knorr-Bremse: Marque of Approval
Knorr-Bremse Service Centres
Should you have any news or views about our magazine please contact: Tim Ford Sales and Marketing Manager Mobile: 07977 988851 Rebecca Stone Sales and Marketing Communications Executive Tel: 0117 9846 207 Knorr-Bremse Systems for Commercial Vehicles Ltd Century House Folly Brook Road Emerald Park East Emersons Green Bristol BS16 7FE
Tel: 0117 9846 100 Fax: 0117 9846 101
Email: firstname.lastname@example.org www.knorr-bremse.co.uk
Premier Magazine is published by Knorr-Bremse Systems for Commercial Vehicles Limited. All articles have been approved by donor companies and/or organisations before going to press and therefore understood to be correct at the time of going to press. Responsibility for any misinformation contained within approved articles supplied by donor companies and/or organisations cannot be accepted by Knorr-Bremse or their agents. Any opinions expressed in any such information are not necessarily accepted or endorsed by the Company.
Knorr-Bremse Service Centre
With modern trucks even if you can diagnose the fault, it can be nearly impossible to rectify it without the correct equipment
Elgin & Elgin Cathedral
Elgin Cathedral was the ecclesiastical centre of the diocese of Moray. ‘My church was the ornament of the realm, the glory of the kingdom, the delight of foreigners and stranger guests: an object of praise in foreign lands.’ - Bishop Alexander Bur, in a letter to King Robert III bemoaning the sack of his cathedral by the ‘Wolf of Badenoch’in 1390.
- Elgin Truck & Van Elgin Truck and Van centre is a Knorr-Bremse service centre for North Scotland. Based on a former truck rental site, it was acquired by owner Gary Scott in 1995 and now employs 14 staff. The Company carries out all types of repairs, mainly mechanical (it is an MAN-ERF service point), and is a tachograph and speed limiter calibration centre. It also provides mobile service and breakdown recovery. “In this part of the world, you have to be all things to all men! Operators do not want to waste time and fuel costs travelling to a distant service centre,” says Gary. Elgin’s customers are mainly hauliers, carrying a range of goods from palletised materials to bulk. To ensure it can continue to provide a premier service to its customers, Elgin has had to invest heavily in diagnostic equipment in the past few years. “With modern trucks, even if you can diagnose the fault, it can be nearly impossible to rectify it without the correct equipment. You need to check that once the repair has been carried out, the vehicle will operate under its previous parameters.” Gary says trailer servicing is also becoming more sophisticated and that it is essential to have the correct equipment. “Even on older trailers, with ABS braking, the right kit can quickly pinpoint the fault. With the Knorr-Bremse service kit, we can plug in the laptop and quickly access any faults the on board unit has logged since the last service. That saves both us and the operator time.“ Gary reports more of his customers are specifying TEBS, to the extent that it is fast becoming virtually a standard fit on newer trailers. “It’s easier for trailer builders, it increases safety and it can reduce trailer brake service costs because it ensures more even braking between tractor unit and trailer.”TEBS can help resolve tractor-trailer braking compatibility issues, Gary points out. “If a non-TEBS equipped trailer is showing signs of excessive brake wear, it pays to check the setting on the predominance valve on the tractor units in the fleet.”Too high and pressure delays the actuation of the tractor brakes for operations such as check braking, he explains, so trailer brakes end up doing more than their fair share of the braking. Gary believes the trend in the industry is towards greater consolidation with more specialist service companies like Elgin. “It’s not just the investment in diagnostic equipment to service more complex vehicle and trailer systems, you have to invest in the business in other ways too, to meet Health and Safety and Environmental legislation. Those companies that fail to invest will not survive.”
ary Scott Sharon Clancy talks to
Even in the middle of February - come snow, rain, hail or shine, Scotland is without doubt, one of the most beautiful places in the world.
And thatâ€™s where Sharon Clancy finds Ian Jamieson - Fleet Engineering Director of McPherson Ltd.
MINEâ€™S aDOUBLE Safety in operation is a policy at the heart of Scottish operator McPherson Ltd. In the heart of the Scottish highlands and the whisky industry, McPhersonâ€™s carries a variety of products from HazChem products to food grade materials in boxes, bulk, pallets and casks.
The fleet is entirely tractor-trailer combinations: together there are in excess of 125 44-tonne plated tractor units and over 450 trailers. The trailers range from bulk tippers, curtain-siders, tankers and double-deck trailers. “In rural areas you need a variety of trailers to be able to respond to customers’needs,” says Fleet Engineering Director Ian Jamieson. Ian arrived at McPherson as Fleet Engineering Director in 1999 with TDG McPherson. The sale of the Company from TDG was completed in 2001 and the Company went back into the hands of the McPherson family. Ian’s remit is to ensure maintenance standards and vehicle specifications delivered maximum operational safety. “As a Company, we pay special attention to our responsibilities under Health and Safety regulations, both to our employees and to the general public. You have to assess any potential risk and either eliminate it or minimise it.” One major project has been the upgrading of the double-deck trailer and tanker fleet. In 2005 McPherson’s took delivery of over 90 new ultra-safe double-deck van trailers, and in excess of 35 new ADR tankers, most of which are fitted with Knorr-Bremse *TEBS braking and **RSP (roll-stability) controls.
Safety culture Part of the safety culture is to fit TEBS and RSP systems on both the tankers and the double-deckers. “Roll-stability control has important safety benefits. Specifying TEBS and RSP helps the driver maintain control of the rig should he find himself in a potentially dangerous situation. “ Ian first fitted TEBS to its new Magyar tankers “It made sense to equip the tankers with TEBS and RSP because they have to comply with ADR regulations (spirit is classified as a flammable liquid and needs the hazardous chemical placarding). Roll-stability is important when you are carrying a liquid load, because it sloshes from one side of the tank to the other, which can catch drivers unaware.” Drivers need to understand how TEBS works, reports Ian. ”If they complain that the brakes on the new vehicle are coming on early, it is more likely to be their driving style than a fault with the brakes. TEBS helps protects those incautious drivers from the consequences of their riskier driving style, such as approaching a corner a little bit fast. “ TEBS has also helped braking compatibility. “With the set up of modern trucks, together with the greater use of engine brakes for fuel economy, it pays to check the braking compatibility of tractor-trailer combinations to ensure maximum braking efficiency. Although McPherson’s runs its own workshops, when it comes to changes to the braking set-up, they call in the experts: in this case Ian uses the assistance of
Specifying TEBS and RSP helps the driver maintain control of the rig should he find himself in a potentially dangerous situation.
Knorr-Bremse’s own staff. “They are the experts and they will travel up to Inverness or Aberdeen to check out a rig if we report a major problem. However, most issues are resolved with the use of our own laptop. We have the staff and equipment to download the figures and diagnose, then repair the problem ourselves. That’s the benefit of being aware of what is available to be retrieved from the laptop. This way, providing you train your staff in modern technology advancement, the down time is significantly less.” Operational safety “With tankers, the main Health & Safety requirement at the forefront of our minds is to keep operators off the top of the tank,” says Ian. To eliminate human error by driver or operators the Company has introduced a hand brake interlock on the rear cabinet door: a simple but effective way of ensuring that the tanker will not move if the discharge hose is connected. McPherson’s will also add specific kit to tankers to suit customer needs. Electronic dip measuring, interior cleaning, sampling and nosing (the distillery management’s job) can all be offered from ground level if requested. Further hand brake interlocks are fitted on the left and right sides of the
tank top hand rails. This allows individual left and right hand lifting of the hand rail to accommodate a side entry walkway in distillers premises and still keep the the operator safe at height. Again, if the hand rail is not folded back down, the brakes remain applied. “Bottom loading isn’t quite ready for the whisky industry yet, but they are working hard at it.” Burg double-decks have been specified because the deck is integral to the design. “A lot of double-decks are simply standard van trailer designs with a second deck fitted. Safety demands an integral design and now we believe we have the safest double-deck vans on the road.” The decks in the latest 4.2 metre high double-deck trailers can carry 105 barrels in total, with 52 on the upper deck. With the deck raised the trailer has a walk-in height of 1.8 metres. “That’s sufficient for loaders to work underneath without having to stoop.” Once lowered, the floor is supported rather than resting directly on the barrels beneath, which eliminates any risk that the weight of the floor and its load might damage the barrels. “Notwithstanding the safety record and reliability of our existing double-decks, we identified an obvious safety risk to employees by way of human error. On the earlier design, the safety feature to prevent the deck accidentally lowering, relied on an employee unplugging the power supply to isolate the solenoid. Should the power supply on the older double deck trailers not be unplugged and a barrel struck the "down" button then the deck would drop, albeit slowly (this is another built in safety feature). The introduction of an isolator button inside the trailer lets the operator disconnect the system from inside. If he doesn't, an alarm will sound warning him not to enter the trailer. All of the necessary steps have been taken to avoid human error. It is now impossible for an operator to introduce any risk that will lead to the deck dropping. Failsafe and idiot proof. The use of air to open the top vent of the tank for bottom loading and unloading is a major advancement in the whisky industry. The failsafe method to avoid implosion or explosion in the tank is that the discharge valve cannot open unless the vent valve has been activated first. Operators cannot breach the system through foolishness or forgetfulness. Further enhancements of the trailer is a split system to avoid massive failure of the whole hydraulic assembly, ADR wiring, individual power supply to each interior light (3 on each deck), IP65 rated interior lamps, part load shoring poles and fall arrest straps. I could go on but the list is quite exhaustive,” says Ian. * TEBS - Trailer Electronic Braking System ** RSP - Roll Stability Program
Bruce Allison ta
Renault Trucks’ new Marketing Director, Bruce Allison, has played a key role in launching the new Renault Magnum onto the market. Though new to the role of Marketing Director, Bruce brings a wealth of industry experience – including senior level roles at Iveco Ford Truck and in the Volvo Dealer Network – and has already notched up several years with Renault Trucks, initially joining as Used Vehicle Director in 2000.
The eagerly awaited revamp of Renault Trucks’ flagship Magnum has been a hot topic for the UK truck industry since it was unveiled at the CV Show in spring 2005. Although it has been around since 1990, the Renault Magnum’s impressive new incarnation takes all the best features of the old Magnum, and adds some exciting new twists.
Penny Bradley gets the inside track on the updated Renault Magnum and finds
alks about The Magnum
Punch, efficiency and safety were the maxims for the new Renault Magnum’s design brief.
s out what’s next for the renowned brand from Renault Trucks’ Marketing Director, Bruce Allison
“My remit is quite varied, and I have to ensure that my team supports and promotes Renault Trucks on a B2B level,” says Bruce. “We deal with everything from the ‘big picture’strategies such as using PR, marketing, advertising and big trade shows; down to ensuring that customers are handled efficiently and effectively by Renault Trucks sales teams at our dealerships. We also have to manage customers’perception of the Renault Trucks brand by ensuring that Renault Trucks is seen as an approachable company that offers innovative ideas and reliable products.”
The first major challenge for Allison and the Renault Trucks marketing team has been to present an appropriate platform to promote the vehicle to key audiences for the new Magnum truck. “The Renault Magnum is such a well known ‘face’, and it has been an interesting challenge to look at ways of making it fresh and highlighting the numerous improvements and additions that have been made to its design. It is a very exciting and busy time for us all and we have a number of promotional initiatives planned throughout the year.” Although at first glance there are few detectable changes to the classic Renault Magnum profile, something is stirring under the bonnet... Bruce Allison affirms, “Punch, efficiency and safety were the maxims for the new Renault Magnum’s design brief. ”This is certainly evident in the powerful new DXi12 engine, which offers power ratings of 440
or 480 bhp at Euro 3 to give exceptional reliability and driving power for long haul journeys. Other improvements to the Magnum include an over fuelling system called Optifuel, which, can deliver impressive results in terms of reducing fuel consumption by up to 2% - making the new Magnum an all-round economical choice for operators. The Renault Magnum’s cab architecture has also been updated; with a new flexible design of the Multipass cab layout and improved cab suspension, as well as ergonomically designed controls and the unique flat cab floor. The Magnum has unrivalled cab space and ‘wraparound vision’to give the driver perfect visibility from every angle. With 1.87m headroom, it is the only cab that allows users to operate and move around standing at their full height and is totally separate from the engine compartment - making it undoubtedly one of the quietest and most comfortable in the world. “The driver’s surroundings are obviously central to our thinking when it comes to designing truck layout. The Renault Magnum’s cab is still universally recognised as the most spacious on the market, and the improvements we have made to the new model should further enhance the driving and living environment.” Renault Trucks’ ‘no-compromise’approach to safety meant it was the natural choice to select Knorr-Bremse, the world’s leading manufacturer of braking systems for rail and commercial vehicles, to provide the braking system for the new Renault Magnum. Knorr-Bremse’s new generation EBS5 (Electronic Braking System) combines ABS and traction control and is fitted as standard, with ESP (Electronic Stability Program) also available as a factory option. Bruce says, “It is part of Renault Trucks’philosophy of excellence that we choose to work with top suppliers like Knorr-Bremse. Safety is a number one priority for us, and it is vital that our suppliers produce a superior product that reflects the quality of the Renault Magnum and also the Renault brand. We know that Knorr-Bremse will consistently deliver a reliable product of the highest quality.” The advantages of using electronic braking controls, like Knorr-Bremse’s EBS5 and ESP, over conventional pneumatic systems are manifold. Benefits include reduced initial response time and shorter braking distances, which in practical terms means increased safety on the road. The Knorr-Bremse systems help deliver reliable braking capability, perfect directional stability, greater driver control and reduces the danger of
rollover. The EBS controlled service brakes, combined with the additional retarder, offer users maximum safety under all circumstances. In fact, the combined power of all the available auxiliary braking systems on the new Renault Magnum is in excess of 500 kW. Renault Trucks is so confident of the superior driving experience offered by the new Magnum that they held several events across the UK where existing and prospective customers test-drove the new model to directly compare it to its main competitors. Needless to say, the Renault Magnum beat the competition hands-down in the approval stakes! Bruce confirms, “We have been absolutely delighted by the overwhelmingly positive feedback we have received from customers and the industry as a whole. We are also very proud that the Magnum has already been nominated for awards by a number of leading industry publications, including Roadway magazine, which nominated the new Renault Magnum as the truck that made the biggest impression on their testing panel.” The company is also launching the Magnum Euro 4 version on October 1st 2006. Whilst a few small technical modifications have been made, such as fitting an additional catalytic converter and using SCR (Selective Catalytic Reduction technology), no fundamental changes have been made to the overall design. Bruce continues, “The benefit of the Euro 4 truck for hauliers and fleet managers is that it requires no additional maintenance or additional service costs compared to the existing Euro 3 version. There is even a small increase in the new Renault Magnum’s bhp and torque levels with the Euro 4 design and because we have adopted SCR technology and improved on-board diagnostics, the Euro 4 is likely to show 3.5 - 5.0% improvement in fuel economy over the Euro 3 model.” Renault Trucks estimates that the Euro 4 will be around 8-10% more expensive than the Euro 3 model, but this is offset by the cost savings associated with the improved fuel economy of the SCR technology. And the Renault Magnum story does not end there. 2006 has already seen Renault Trucks introducing a 6x2 version. “6x2 units account for around 70% of demand in the tractor sector, so this is something we will be promoting strongly this year,“ admits Bruce. The clear message seems to be that Renault Trucks has scored a big hit with the new Renault Magnum. Its pioneering design and unrivalled driving quality set the standards in the industry, ensuring that the classic brand will continue to go from strength to strength.
The Renault Magnum’s cab is still universally recognised as the most spacious on the market
When the golden bronze of autumn leads us hurrying to winter, nowhere is this more prevalent than the wooded slopes of the lower Bavarian landscape in late October. After leaving a damp and chilly Birmingham Airport, the Lufthansa Avro Cityliner - flight 4196, touched down at Munich - 10.40 am local time. Aboard the four engined jet was a contingent of British VIPs from all sides of the UK Commercial Vehicle Industry - guests of Knorr-Bremse.
The purpose of their visit to the south east corner of Germany was twofold. First - to visit the high technology production lines of a flagship manufacturing and assembly facility, where Knorr-Bremse produce some 2 million Disc Brakes annually. The second - to witness and experience a live demonstration of Knorr-Bremse electronic braking and stability systems. Just under two hours from Munich, the coach picked its way through picturesque streets in the small town of Aldersbach - location of the Knorr-Bremse plant and the venue for overnight accommodation and hospitality - a former Cistercian Abbey. Once checked in and light refreshments consumed, the VIPs gathered for an initial presentation which provided a statistical overview - and areas of particular interest in the plant just a few minutes drive away. The factory is a low rise structure, which from eye level, poses no adverse visual impact on the surrounding countryside. Knorr-Bremse is full of praise for its workforce and, as the foremost employer in the Aldersbach region, finds that the skills, intelligence and dedication in this catchment area make Aldersbach an ideal location. Once welcomed to the factory and now equipped with radio head sets, the VIPs set off on the tour as their German hosts continued their presentation and fielded the many questions prompted by a keen and knowledgeable British audience. The group paused at each process of assembly while fork lift trucks and drivers busied themselves carrying pallets, branded with every major commercial vehicle marque and loaded with completed Disc Brakes ready for shipping. The pride in this factory is self evident and by the end of the tour in late afternoon, the Knorr-Bremse guests were well impressed with the plant and the organisation which underpins it, although it is fair to say that most had expected nothing less.
The Abbey was founded in 1127 by St. Otto, Bishop of Bamberg - the first community composed of canons regular. After the departure of the canons, Abbot Sefried and six monks took possession and Aldersbach flourished for more than six centuries under Cistercian rule. In addition to religious duties in the community, the monks also applied their skills in cultivating the soil and thus a rather fine beer was born. The building is now converted into a large hotel, yet part has been retained under its original concept and is still active as a local centre of worship. Although monks long departed, their liquid legacy lives on. To compliment the evening’s ample hot and cold buffet, the British contingent was invited to sample this local brew. To a man it was agreed that it would be bad form not to take at least a sip before early to bed. It is probably pure coincidence that later in the evening the strains of ‘Maggie May’could be heard from a newly formed male voice choir. A good breakfast, strong coffee and it’s back to serious business. Just a few kilometres from Aldersbach, the coach drew into a small test area where a live demonstration of Knorr-Bremse TEBS (Trailer Electronic Braking System) and RSP (Roll Stability
Program) would take place. Each VIP in turn accepted the invitation to ride along side the driver of an MAN tractor unit and each would take three laps of the circuit. The MAN was coupled to a specially adapted trailer with strong, fabricated stabilisers attached to either side. Lap one was made with TEBS switched off and a sensible approach speed, lap three was a high speed approach with TEBS and RSP active. But as each of the VIPs agreed the most chilling experience, and the whole point of the demonstration, was encountered during lap two - TEBS switched off and a high approach speed. The focus of the circuit was a corner formed with traffic cones. Nothing too severe or out of the ordinary and one which could be encountered on any highway - anywhere. The first lap had TEBS switched off and a 35 km/h approach speed, the MAN took the corner with obvious ease no discomfort to driver or passenger and certainly no impression of anything untoward. But on the second lap with the Knorr-Bremse systems ‘off’and a slightly higher 45 km/h approach speed the drama began to unfold. Upon taking the corner the near side wheels of the trailer began to rise, and rise. With wheels hopelessly off the ground it was only the strength of the fabricated stabiliser on the far side which arrested the destructive forces from an inevitable outcome. Perhaps even more chilling is the fact that no sensation of the roll was felt by any of the truck occupants - something which could only be recognised when it would be far too late! Knorr-Bremse TEBS with RSP was activated for the third lap and the highest approach speed of 55 km/h was quickly achieved by the MAN, upon entry into the corner the RSP system took full control of the trailer’s service brakes long before any danger of a roll-over presented itself. The point of the demonstration had been very well made, only a small mis-judgement of the approach speed to a cornering manoeuvre can have a dramatic effect to the outcome!
On January 16th 2006, the Aldersbach plant produced its 10 millionth disc brake.
A few comments from Knorr-Bremse guests
Mike Johnson - Technical Manager - FP&S: I was most impressed with the level of investment and automation that Knorr-Bremse have made in the Aldersbach plant. Production of calipers is relentless. Experiencing the benefits of RSP first hand would convince most people of its benefits combined with EBS.
Tony Willats - Fleet & Claims Controller - Norfolkline: The visit to the factory was interesting - to see where everything comes from. The EBS/RSP systems and the truck demonstration was also good. Darren Leigh - Schmitz Cargobull: Great couple of days - very informative - learned a lot from it.
Tim Attwood - National Fleet Engineer - SCA Transport UK Ltd: Very well organised and the track test was extremely worthwhile to appreciate these potential life saving products in a realistic situation. The product speaks for itself.
Your questions answered
Knorr-Bremse answers your questions and offers some technical advice.
Training - Why Bother?
Phil James Technical Service Team Leader Mobile: 07977 988852 email@example.com
The majority of modern Public Service Vehicles with more than 14 seats have one thing in common? They have a brake system which is powered by air.
The smaller ones may have air/hydraulic systems but the larger vehicles will have full air braking systems. Not only will the brake system be pneumatic but the vehicle will probably have pneumatic suspension with either a pneumatic or electronic control system. As electronics have now been mentioned, all vehicles since March 2001 all Public Service Vehicles with more than 8 passenger seats and weighing more than 5 tonnes (M3 class) must have a category 1 ABS system installed. To add increasing levels of control to the vehicle braking system a large percentage of new vehicles being produced today have Electronic Braking Systems. This trend will become the norm in future years and this technology, which is already being used on premium coaches, will also be used on city buses. Whenever we speak with bus operators, bus garage managers and bus garage supervisors they all have the same story. They all say how difficult it is to find good mechanics and technicians and that young people don’t seem to have the interest to get involved with heavy vehicles anymore. The general consensus seems to be that young people today only want to work on computers and that vehicles are seen as low technology. However, the increasing use of electronics on vehicles to control every significant vehicle sub system means that the bus and coach workshop must not only employ mechanics but also highly skilled technicians. It is possible that some mechanics do not want to work with computer based systems and prefer to work ‘on the tools’. Others will always want a new challenge and will enjoy working with diagnostics programs to assist tracking down system faults. However, not all systems on modern bus and coaches are electronic. Air Disc Brakes have revolutionalised the heavy vehicle braking industry and many myths have grown up around this technology. For example many garage workshops do not undertake the basic regular checks to ensure their Air Disc Brake Calipers are sliding correctly and not starting to stick on the guide pins. Identification of this basic fault should lead to the use of a simple repair kit to return the vehicle to service in perfect condition. Ignoring this fault can lead to a Caliper overheating and consequently damaging the Caliper and Rotor Disc increasing the repair cost significantly and taking the vehicle out of service for longer.
So… How do bus and coach garage managers and supervisors ensure they get the best from their vehicles? How do they know if their garage workshop is capable of maintaining their latest generation vehicles? Do they have the correct tools? How do they know if their own maintenance policies are indeed ensuring that the vehicles under their control are being maintained by people with the necessary skills and knowledge? How do they know that their vehicle maintenance costs are being optimised? There is only one answer to these questions: Knowledge. How is knowledge attained: Through training? Many component supplying companies, like Knorr-Bremse, offer training course at relatively modest prices. The Knorr-Bremse 2 day course is aimed at the garage workshop technician and gives a good overview of all aspects of heavy vehicle braking. Organisations who employ a larger number of mechanics and technicians can and often do request special bespoke training courses where specific product modules are selected and if required more detail is provided than in the regular training courses. When undertaking training flexibility to match the customers needs is an objective Knorr-Bremse always strives to achieve. In the UK people are tending to become more and more litigation conscious and the legal profession, God bless them, have responded with more and more no-win, no-fee type schemes. Additionally corporate manslaughter is appearing with regularity in cases involving businesses that interface with the public. Bus and/or Coach Operators are clearly such businesses and are vulnerable to claims should an accident occur. Government legislation today does not demand that a person who works on any form of heavy vehicle is qualified in any way. There is no demand for degrees, higher national diplomas, apprenticeships or any other form of training. In fact an unscrupulous operator could drag any person from the dole queue and have him working on a vehicle brake system that morning without breaking a single law. That is until that vehicle is involved in an accident! Then all sorts of questions will be asked by people from all walks of life and the buck will stop with a person who probably has the word ‘Director’in
this job title. This may be something of an extreme illustration of the risks involved, but by ensuring that only adequately qualified and trained people work on bus and coach brake systems will certainly mitigate the risks.
We are very pleased to announce our training program for 2006. At Knorr-Bremse we are in the process of changing the structure of our training courses but, due to the popularity of the courses in 2005, we are offering for 2006 both the traditional and new format 2-day courses. For 2006 there will be three of each type of course. The traditional 2-day course will cover all aspects of Knorr-Bremse products from basic air brake systems and air disc brakes to ABS and EBS diagnostics. The new 2-day course will consist of two modules each covering their subject matter in greater depth than the traditional course. The first module will cover all variants of the Knorr-Bremse Air Disc Brakes and will involve an extensive practical session. The second module will cover Trailer Electronic Braking Systems (TEBS) and will include comprehensive work on diagnostics. The price for both 2-day courses is £250 per person. In addition we are able to offer training courses to suit sales staff and these can be tailored to suit individual company needs. These courses can be delivered at Knorr-Bremse’s office or at a venue suitable to yourself. Please contact your Knorr-Bremse Account Manager for more details.
Traditional 2-day Course Dates June 14th & 15th October 25th & 26th Course Content DAY 1 Introduction to Knorr-Bremse Truck Brake Systems – System Components, Function & Problem Solving Trailer Brake Systems - System Components, Function & Problem Solving Air Suspension Systems - System Components, Function & Problem Solving Disc Brakes - Function & Servicing DAY 2 ABS – Basics & Diagnostics - Truck Systems & Trailer Systems EBS - Basics & Diagnostics - Truck Systems & Trailer Systems Multi Test System (MTS) Future Braking Concepts New ‘Modular’ 2-day May 10th & 11th September 6th & 7th November 29th & 30th Course Content DAY 1 Introduction to Knorr-Bremse Knorr-Bremse Air Disc Brakes – Function, Servicing and Problem Solving. DAY 2 Trailer Electronic Braking System (TEBS) – Function, Diagnostics and Problem Solving. Location The 2-day Knorr-Bremse training courses are provided at: Isambard Kingdom College, Princess Street, Bedminster, Bristol, BS3 4AG. Tel: 0117 9533 001. For more information, or to participate in a Knorr-Bremse training course please contact your Knorr-Bremse Account Manager, or the Knorr-Bremse Technical Dept. (0117 9846 222), for a booking form. On receipt of your completed booking form we will send you joining instructions, a map, directions and, for those who need them, recommendations for overnight accommodation.
Remember! The more knowledge you have the better the service you can offer. Better service - improved customer satisfaction.
CV Show - 2006 Marque of approval
Knorr-Bremse unveils its far-reaching new marketing campaign for 2006 Two inventive new advertising campaigns illustrating the global reach and rigorous quality testing of Knorr-Bremse products will be hitting the CV trade journals this year – with the familiar Knorr-Bremse logo given pride of place as a renowned ‘stamp of approval’. Decision makers and specifiers receiving Commercial Motor, Motor Transport and Bus & Coach Professional will see a phased series of four, high-impact advertisements featuring faces from different global cultures to embody the world-wide trust that the brand inspires. “It’s an astonishing fact that Knorr-Bremse products are used by more than one billion people every day,” explains Rebecca Stone, Marketing Communications Executive. “In other words, we are far more than a local UK provider. Knorr-Bremse is also a market-leading, global company able to source and supply braking systems
of exceptional quality.” Three further, full-page adverts showing heavily-laden trucks triumphing over the world’s harshest conditions will appear in Commercial Vehicle Workshop and Transport News. The ads are designed to make a clear statement to service customers about Knorr-Bremse’s investment in the most rigorous product testing, says Sales and Marketing Manager Tim Ford: “Our ‘extremes’campaign addresses the unreliability of ‘copy’parts. They may look the same as genuine Knorr-Bremse products at first glance; but have they actually gone through all the essential technical and quality tests that ensure reliability? These new adverts really emphasise the extreme conditions of loading, terrain and weather that our own parts are subjected to before reaching the market – the kind of testing that makes Knorr-Bremse the brand to trust.”
Visitors to the CV Show (25-27 April) can see the ‘cultural’ ad series on Knorr-Bremse’s stand (no. 3351 - Hall 3) and receive a dramatic, poster-sized ‘extremes’ advertisement in their goody-bags. The Knorr-Bremse team looks forward to inspiring you with its new innovations and a welcoming chat!
Hot News: The ‘Genuine’Ad from Knorr-Bremse 2005 Campaign has just been voted into the top 10 ‘most noticed and well received’in the Commercial Motor customer survey.
At your service! Knorr-Bremse United Kingdom Service Centres Aberdeenshire H.F. Moir Derek Moir Birchwood Works, Kinellar, Aberdeen. AB21 0SH 01224 790 411 Antrim Rent-A-Merc Norman McBride 87 Dargan Road, Harbour Industrial Estate, Belfast, BT3 9JU 028 9077 9755 Ayrshire Grant Welsh Commercials Grant Welsh Unit 12B, Olympic Business Park, Drybridge Rd, Dundonald, Kilmarnock, Ayrshire. KA2 9BE 01563 851 015 Berkshire John Graham Commercials John Graham 115 Blackamoor Lane, Maidenhead, Berkshire, SL6 8RW 01628 777 509 Berwickshire Billy Cowe Billy Cowe Tower Farm, Cockburnspath, Berwickshire, TD13 5YU 01368 830 242 Buckinghamshire Ring Road Stuart Chalmers Gawcott Road, Buckingham, MK18 1DR 01280 814 741 Cambridgeshire R.J. Flack & Son Ltd Reg Flack 19 Longhill Road, March, Cambridgeshire, PE15 0BL 01354 657 235 Cardiff Cardiff Bay Truck Services David Harris Clipper Road, Roath Dock, Cardiff, CF10 4EW 02920 458 625 Cheshire AM Bell Sam Greaves Hawkshead Quarry, Leek Old Road, Sutton, Maclesfield, Cheshire, SK11 0JB 01260 253 232
Cheshire Bibbys Commercials Colin Murray Sherbrook House, Winwick House, Warrington, Cheshire, WA3 7EW 01925 762 143
Essex Crusely Trailer Engineering Ltd Dave Ely Botany Way, Beacon Hill Industrial Estate, Purfleet, Essex, RM19 1SR 01708 861 144
Cheshire Truck Services Sandbach Darran Tarrant Springvale Industrial Estate, Millbuch Way, Sandbach, Cheshire, EW11 3HT 01270 768 370
Fife Sealand Trailers - Rosyth Stephen Addison Camperdown Rd, Port of Rosyth, KY11 2ZT 01383 414 145
Cleveland North East Truck & Van Walter Whealdon Cowpen Bewley Road, Haverton Hill, Billingham Cleveland, TS23 4EX 01642 370 555 Cumbria Titterington Truck & Trailer Peter Titterington Unit 7 Sandysike, Longtown, Carlisle, CA6 5SR 01228 792 600 Derbyshire Transcare 28 Ltd Darren Parkin Unit 1, Lydford Road, Meadow Lane Industrial Estate, Alfreton, Derbyshire, DE55 7RQ 01773 832 697 Derbyshire Trucktek Mark Pollock The Elms, Moorfarm Road East, Ashbourne, Derbyshire, DE6 1HD 01335 340 510 Dorset PLC Commercial Andy Burridge 14 St Georges Avenue, Parkstone, Poole, BH12 4ND 01202 722 288 Durham Braketech Northern Ltd David Lee Hetton-le-Hole, Tyne & Wear, DH5 0RH 0191 526 3753 East Sussex Mick Gould Commercials Ltd Toby Goldsmith The Royal Oak Garage, London Road, Flimwell, East Sussex, TN5 7PJ 01580 879333 Essex BCS Barry Craven 9 New Rd, Rainham, Essex, RM13 8DH 07855 750 482
Glasgow Mackenzies (Cambuslang) Ltd Gordon Mackenzie Somerville Street, Cambuslang, Glasgow G72 7EB 01416 419 504 Gloucestershire Collett Transport Services Andy Collett Bibstone Farmhouse, Cromhall, Wotton Under Edge, Gloucestershire, GL12 8AE 01454 269 606 Gloucestershire Mark Edgeworth Mark Edgeworth 16 St George Street, Old Town, Morton-in-Marsh, Gloucestershire, GL56 0LX 07977 849 436 Hampshire K & D Trailer Services Ltd Trevor Falkener Andes Road, Nursling Industrial Estate, Southampton, SO16 0YZ 02380 738 037 Hampshire R & M Commercials Russell Blackman Bell Road, Daneshill East Industrial Estate, Basingstoke, RG24 8FB 01256 840 404 Hertfordshire Foulgerâ€™s CVS Ltd Peter Foulger Melda Farm, Bury Lane, Melbourn, Royston, Hertfordshire, SG8 6DF 01763 262 826 Kent Coombe Valley Martin Husk 16a Primrose Road, Dover, Kent CT17 0JA 01304 206 498 Lancashire Lynch Trucks Steven Lynch Barnfield Way, Altham Business Park, Altham, Acrington, Lancashire, BB5 5YT 01282 773 377
UK & Republic of Ireland Service Centres Leicestershire Midland Commercial Services Ltd James Brown Hazel Way, Barwell, Leicestershire, LE9 8GR 01455 840 994
Somerset Martock Commercials Ltd Malcolm Timbrell Great Western Rd, Martock, Somerset, TA12 6HB 01935 823 901
Cork Transport Services Sean Loftus Ballyvolane, Cork, Eire +35321450 7377
Lincolnshire M.V. Greatrix Merv. Greatrix Main Road, Stickney, Nr Boston, Lincolnshire, PE22 8AE 01205 480 459
South Gloucestershire 247 Trailer Repairs Andy Morgan Unit B8, Backfield Farm Business Park, Iron Acton, Bristol, BS37 9XD 07876 751 168
Donegal D & M Motor Services Doug Peach Assoroe Road, Ballyshannon, Co. Donegal, Eire +35371 985 1242
Merseyside FM Engineering Ken Flower Burtonhead Road, St Helens, Merseyside, WA9 5EA 01744 746 800 Middlesex Phoenix Motors & Recovery Ltd John O’Neil Phoenix House, Rivers Gardens, North Feltham Trading Estate, Feltham, TW14 0RD 0208 890 8230 Midlothian George Stout George Stout 4 Eskvale Court, Penicuik, Midlothian, EH26 8HT 01968 673 247 Moray Elgin Truck & Van Sandy Kennedy Grampian Road, Elgin, Moray, IV30 1XN 01343 542 171 Newry & Mourne O’Hare Truck & Trailer Services & Rental Dan O’Hare 41, Omeath Road, Newry, Northern Ireland, BT35 8QN 028 3026 1272 North East Lincolnshire Clayden Engineering David Moffitt Kiln Lane Industrial Estate, Stallingborough, Immingham, N.E. Lincs, DN41 8DU 01469 571 203 Pembrokeshire Mansell Davies & Son Dan Standing Station Yard, Llanfyrnach, Pembrokeshire, SA35 0BZ 01239 831 631 Somerset Braketech Dave Matthews Anglo Trading Estate, Commercial Road, Shepton Mallet, Somerset, BA4 5BY 01749 340 308
South Gloucestershire Halls Electrical Tony Hall Unit 16, Dean Court, Great Western Business Park, Yate, Bristol, BS37 5NJ 01454 319 722 Suffolk SPR Trailer Services Ltd Simon Rivers 5 Walton Avenue, Felixstowe, Suffolk, IP11 3HH 01394 275 590 West Midlands Truck Engineering Craig Wilson Unit 10, Holland Industrial Estate, Bentley Park South, Darlaston, WS10 8LN 01922 741 755 West Sussex A J Freeman Phil Matthews Unit 1, Forgewood Industrial Estate, Gatwick Road, Crawley, West Sussex, RH10 9PG 01293 544 006 West Yorkshire H & P Lister Peter Lister Embassy Garage, Battye Street, Off Leeds Road, Dewsbury, WF13 1PD 01924 454 595
Republic of Ireland Service Centres Armagh Toal Truck Services John Toal 21-23 Rathtrillick Road, Middletown, Co. Armagh, BT60 4HT +35328 3756 9701 Cork Jay Commercials John McCarthy Unit 9, Ballycurreen Industrial Estate, Kinsale Road, Cork, Eire +3532143 1295
Dublin Automotive Services John Murray 11/12 Westlink Industrial Estate, Kylemore Road, Dublin 10, Eire +3531623 3077 Dublin CP Commercials Peter Costello 42B Baldoyle Industrial Estate, Dublin 13, Eire +3531832 1316 Dublin Ring Road Limited Shay Murphy J19 Greenogue Business Park, Rathcoole Co. Dublin, Eire +3531401 3643 Dublin Transport Components Chris Henessey Unit 10, Parkmore Industrial Est. Long Mile Road, Dublin 12, Eire +3531450 4090 Kerry Kerry Coach Services Michael Buckley Woodlands Industrial Estate, Park Road, Killarney, Co. Kerry, Eire +35364 31945 Kilkenny Keogh Commercials Liam Keogh Growine, Waterford Road, Kilkenny, Eire +3535677 29983 Limerick Paddy Dore Commercials Margaret Dore Dock Road, Limerick, Eire +35361 228 422 Offaly Tullamore Test & Repair Centre Kieran McManus Cloncollig Industrial Estate, Tullamore, Co. Offaly, Eire +353506 52057 Roscommon Kelly Trucks Jimmy Kelly Drummond, Strokestown, Co Roscommon, Eire +353719 637 070