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POOL & SPA INDUSTRY

The Trade Association Annual Information Days This year, the SPATA and BISHTA Information Days were held online, making these events easily accessible for members

T

he trade association ‘Information Days’ provide an invaluable opportunity to share topical information with members and hear members feedback in preparation for the year ahead. Here, we provide an outline of the topics covered.

trade association must be vigilant about unsafe products entering the market. Mike Kearney from BEIS and Susan Winsor from OPSS jointly presented, on how we can all work together to keep consumers safe.

SPATA INFORMATION DAY – THURSDAY 1 OCTOBER How do we stop terrorists getting our chemicals? • SPATA is working with the Home Office and a number of other partners to raise awareness of the potential threats posed by terrorists purchasing chemicals in-store and/or online. Detective Inspector, Sarah Barrett from the Home Office, presented this session which explored how you can ‘Know Your Customer’ and be aware of suspicious purchases. Trading Standards are here to help us • Through SPATA’s Primary Authority Partnership (PAP) with Hampshire County Council Trading Standards team, Adam Chambers (Senior Trading Standards Officer) provided updates on crucial issues of interest to members, along with topical information on the latest guidance for business owners. What does ethical trading mean to you? • Ben Studdy, Business Development Manager at Fairlocks Pool Products Ltd, provided a session to explore why The Code of Ethics is so essential for members to uphold, and the strength it provides for reputation, as a trusted trade association member and reassurance for consumers to purchase. Dealing with difficult customers • Peter Lang is a SPATA Technical Advisor, Chair of the technical committee, and he is also a SPATA inspector. Peter shared his experiences of working on dispute resolutions, sharing key lessons learned to minimise the chances of this happening to other members and he gave an insight into how SPATA can support members with the dispute resolution process.

Working safely with main contractors • Paul Slinger is a Partner at Wright Hassall; he gave a review of the vital information to be aware of for members to take advantage of working with main contractors and how not to get into difficulties with contractual disputes or added responsibilities. SPATA and BSPF Review • Chris Hayes, SPATA’s Managing Director gave a presentation outlining the value businesses can get from trade association membership, and the benefits membership can bring to a business. Making the most of the #everydaycation industry campaign • Sallie Leslie-Golding, PIP PR & Marketing Manager, presented an overview of the hot tub and pool industry campaign launched by Pool Industry Promotions (PIP) this summer, along with an update on the impact of the campaign revealing the stats so far.

BISHTA INFORMATION DAY– THURSDAY 8 OCTOBER How do we stop terrorists getting our chemicals? • BISHTA is working with the Home Office and a number of other partners to raise awareness of potential threats posed by terrorists purchasing chemicals in-store and/or online. Detective Inspector Sarah Barrett from the Home Office provided a presentation on awareness around spotting suspicious transactions. Promoting Safe Hot Tub Standards • With help from BISHTA members, the

The trade association ‘Information Days’ provide an invaluable opportunity to share topical information with members and hear members’ feedback in preparation for the year ahead” 30 October 2020 SPN 32_SPN_October_20_BSPF_Info_Days.indd 30

Trading Standards are here to help us • Adam Chambers (Senior Trading Standards Officer) presented topical information on the latest guidance for business owners, aligned through BISHTA’s Primary Authority Partnership (PAP) with Hampshire County Council Trading Standards team. What does ethical trading mean to you? • BISHTA Chair, Pete Grinnall explored the updated Code of Ethics and shared news of the BISHTA Pledge, and how both of these principles can support and grow your business and provide trust and peace of mind for purchasers. Training / Workforce Education • A session that gave an update on what training options are in place and provided news on planned training courses for 2020/21. BISHTA has been working with its trainers to develop its courses to provide more online learning incorporating location training with safe and accessible adjustments. BISHTA and BSPF Review • This session looked at the value BISHTA and BSPF membership provides to members and highlighted key tools, resources and benefits available to members to help manage and grow their businesses. Making the most of the #everydaycation industry campaign • Sallie Leslie-Golding presented an update on the impact of the #everydaycation campaign, with news on the actions and stats to date. BISHTA and SPATA would like to thank all of the presenters who gave their time and shared their expertise over these two days. Members can access videos, presentations and reference tools from the days on the BISHTA and SPATA online ‘Members Hub’. BISHTA / SPATA 01264 356211 / 01264 356210 www.bishta.co.uk / www.spata.co.uk

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Profile for Aqua Publishing Ltd

SPN (Swimming Pool News) October 2020  

Informing the pool and spa industry since 1959. Covering the UK's wet leisure market, SPN (Swimming Pool News) is the UK's longest running a...

SPN (Swimming Pool News) October 2020  

Informing the pool and spa industry since 1959. Covering the UK's wet leisure market, SPN (Swimming Pool News) is the UK's longest running a...