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POOL & SPA INDUSTRY

Remote Working Helps To Keep The Wheels Turning BSPF Managing Director Chris Hayes provides an update on a number of initiatives taking place online that are helping to keep the industry moving forward

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vast majority of my time this year has been spent online. As we entered the last quarter of this calendar year, it has been very gratifying to appreciate how much work has been able to be done remotely. A flavour of what has been achieved is included below. With recent Government announcements meaning there is huge uncertainty hanging over the exhibition industry, SPATEX has decided to offer a virtual show for February 2021. Naturally, all involved are sad that they will not be bringing the UK and International industry together under one roof at Coventry’s Ricoh Arena in the traditional way next year. However, after extensive thought and research, the organisers firmly believe that this is the best option to promote our industry in the coming year and will provide protection to both visitors and exhibitors. Discussions are still being held about the most suitable way of hosting the annual British Pool & Hot Tub Awards too, so look out for news between now and the end of the year! Whatever format we arrive at, the winners of the 2021 Awards will be announced at the same time as SPATEX. Further details of the event format will be confirmed shortly to both members and the wider industry. Some previous winners of the British Pool & Hot Tub Awards have been entered into the European Pool and Spa Awards for 2020. Award-winners are expected to be announced at Piscine Global Europe in Lyon. This event in France has been rescheduled for Wednesday 10 February 2021 (the week after SPATEX). Good luck to all of the UK entries.

This time of year sees many industry events, including the annual Information Days for both BISHTA and SPATA. In keeping with the wishes of members at this challenging time, both of these events were held online, with the respective dates being Thursday 1 October (SPATA) and Thursday 8 October (BISHTA). A wide range of industry and external speakers were assembled for these days. Both BISHTA and SPATA members received updates on how our industry can help to prevent terrorists getting hold of our chemicals, ways in which Trading Standards can provide advice and support, and explored what ethical trading means for members. There was news from the trade associations on how they have been helping members over the year, plus feedback was sought from members on AGM business (including a proposed rule change to allow the annual meeting to be online if the situation is ever required in future). There was an update on the #everydaycation campaign – see pages 28 and 29 for more on this initiative. BISHTA members specifically looked at practical examples of how unsafe products can be removed from the marketplace, and there was an update on training / workforce education. Meanwhile, SPATA members had bespoke sessions on dealing with difficult customers, and with the help of legal experts – Wright Hassall – a session explored how to work safely with main contractors. For more details of the itinerary that took place, please see page 30 of this issue. Both BISHTA and SPATA members are also members of the BSPF. The three respective AGMs for these companies will be held on Thursday 5 November in Andover. Feedback on the BSPF was also sought at both the BISHTA and SPATA annual

Information Days in October. Also in this issue, on page 31 there is an article on the importance of keeping customers satisfied, no easy feat with the problems caused by COVID-19. Work with our European colleagues in EUSA continues too, and having met in person in Brussels back in March, the decision was taken to hold the next meeting online rather than in Cologne. Meetings will likely take place in Germany in 2021 and with the EUSA Awards planned to be announced in Lyon in February 2021, this will be an excellent opportunity to meet up with colleagues. France will be hosting the WAPSA meeting in February when the World Alliance of Pool and Spa Associations (WAPSA) will gather to promote learning around the globe. Partners in Latin America (especially from Brazil and Mexico) have been very busy helping their colleagues work towards an Association that can support individual countries to strengthen their own associations or set one up where they do not currently exist. The plan is also to support Caribbean countries in providing support for pool and spa companies in these countries which will further strengthen the voice of WAPSA and mean there are even more countries to learn from to help members here in the British Isles. Please stay safe, and I look forward to seeing many of you soon!

DIARY DATES 2020 5 Nov 5 Nov 5 Nov 10 Nov

A huge amount of guidance has been issued in our industry from various organisations, and my thanks are expressed to the members of the various Boards, Councils and Committees for their superb contributions” www.swimmingpoolnews.co.uk 29_SPN_Oct_2020_CH_Rev.indd 27

24 Nov 4 Dec

SPATA Council + AGM, Andover BSPF AGM, Andover BISHTA Committee + AGM, Andover SPATA Technical Committee, WebEx PIP Committee, WebEx SPATEX Board, Andover

2021 2 – 4 Feb SPATEX 2021, Virtual 8 Feb WAPSA Meeting, Lyon

SPN October 2020 27 02/11/2020 22:20

Profile for Aqua Publishing Ltd

SPN (Swimming Pool News) October 2020  

Informing the pool and spa industry since 1959. Covering the UK's wet leisure market, SPN (Swimming Pool News) is the UK's longest running a...

SPN (Swimming Pool News) October 2020  

Informing the pool and spa industry since 1959. Covering the UK's wet leisure market, SPN (Swimming Pool News) is the UK's longest running a...