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April 2010 Vol. 77, No. 4 The APWA Reporter, the official magazine of the American Public Works Association, covers all facets of public works for APWA members including industry news, legislative actions, management issues and emerging technologies.
FACILITIES & GROUNDS ISSUE
I N S I D E
A P W A
APWA Board of Directors
Meet your APWA staff
Technical Committee News
Omaha in pictures
50th Anniversary of National Public Works Week
A Taste of Boston
Embracing e-learning in public works
The concept of diversity: growing up and keeping pace with change
Excellence in Snow and Ice Control Award
APWA is going social
Florida Chapter celebrates 50 years of service to its members
C O L U M N S
Back to the Basics
International Idea Exchange
F E A T U R E S
ADA modifications fit building’s character, function and pocketbook
Completing construction quicker and better in Sacramento County
Bakersfield’s downtown canal comes to life
Accommodating intense parks use
Transition Plans: It’s the law
The evolution of modern playground equipment
Bridging the gap between city traffic engineers and the blind community
City of Bristol, Connecticut: City Hall boiler casualty and use of ARRA energy funding for replacement
The art and science of building a retaining wall
A N N U A L
B U Y E R ’ S
G U I D E
Alphabetical listing Categorical listing
M A R K E T P L A C E
Products in the News
C A L E N D A R
On the cover: the prefabricated covered bridge in Bakersfield’s Central Park, featured on page 56.
Education Calendar World of Public Works Calendar
Index of Advertisers
April 2010 APWA Reporter
Getting everyone involved
Larry T. Koehle, P.Eng., MPA APWA President
ommunity involvement and participation are the heart of any organization’s continued success. APWA’s success is directly attributable to you, its dedicated and involved participants. Encouraging involvement by the community, including individuals, families, churches, service organizations and local businesses, fosters local pride and stewardship. With the economy’s current instability, governments, now more than ever, need participation from their communities to make the most efficient use of their limited resources. With that in mind, I am issuing a challenge to each of you to increase your community’s involvement in various aspects of your organization. One of the easiest ways to get people involved is through an assortment of beautification efforts. These types of projects can help communities in numerous ways and benefit those involved by forming relationships, educating people about their environments, encouraging physical activity, and establishing a sense of pride and accomplishment. Benefits to the communities include increased revenues from donations received for projects, decreased costs for labor since volunteers provide various services, decreased costs for services such as graffiti abatement and litter 2 APWA Reporter
control, and an overall increase in positive perception of community and governmental relations. Several opportunities are available for volunteer support. Spring is the perfect time to start putting together committees for beautification efforts throughout your community. Volunteers can help with weed control, planting trees, shrubs and flowers, maintaining existing gardens or designing and building new gardens, mowing grass, trimming shrubs and picking up litter. Local people forming community teams and completing these types of projects have proven to be the most effective way of changing behavior and keeping problems such as littering and graffiti from occurring again. Beautification committees aspire to enhance the scenic environments of their communities through involvement and raising environmental awareness. These committees encourage a sense of responsibility in the community to facilitate the creation of a cleaner and more aesthetically pleasing community for a better quality of life. A community that is beautiful attracts businesses, homeowners and visitors while enhancing property values. This benefits everyone. Again, I challenge each of you to find ways within your organization
Official Magazine of the American Public Works Association PUBLISHER American Public Works Association 2345 Grand Blvd., Suite #700 Kansas City, MO 64108-2625 (800) 848-APWA (Member Services Hotline) (816) 472-6100 (Kansas City metro area) FAX (816) 472-1610 e-mail: firstname.lastname@example.org Website: www.apwa.net EXECUTIVE DIRECTOR Peter B. King EDITOR R. Kevin Clark GRAPHIC DESIGNER Julie Smith ADVERTISING SALES Amanda Daniel R. Kevin Clark Erin Ladd Kansas City Liaison Jennifer Wirz (800) 848-APWA (800) 800-0341 APWA WASHINGTON OFFICE 1275 K Street NW, Suite 750 Washington, D.C. 20005-4083 (202) 408-9541 FAX (202) 408-9542 Disclaimer: The American Public Works Association assumes no responsibility for statements and/or opinions advanced by either editorial or advertising contributors to this issue. APWA reserves the right to refuse to publish and to edit manuscripts to conform to the APWA Reporter standards. Publisher’s Notice: The APWA Reporter, April 2010, Vol. 77, No. 4 (ISSN 0092-4873; Publications Agreement No. 40040340). The APWA Reporter is published monthly by the American Public Works Association, 2345 Grand Boulevard, Suite 700, Kansas City, MO 64108-2625. Subscription rate is $164 for nonmembers and $25 for chaptersponsored students. Periodicals postage paid at Kansas City, MO and additional mailing offices. POSTMASTER: Send address changes to the APWA Reporter, 2345 Grand Boulevard, #700, Kansas City, MO 64108-2625. Canada returns to: Station A, P.O. Box 54, Windsor, ON N9A 6J5. Reprints and Permissions: Information is available at www.apwa.net/Publications/Reporter/guidelines.asp. © 2010 by American Public Works Association Address Change? To alert us of a change to your membership record, contact an APWA Membership Specialist at (800) 848-APWA or email@example.com. The APWA Reporter is printed by Harmony Printing & Development Co., Liberty, MO.
in which you can encourage community involvement through volunteerism. Then, I challenge you to recruit and mentor these volunteers about what we do every day. Form relationships with the people you serve to create a better understanding of what it is you do every day. If we as an organization can increase the number of volunteers who work together within your communities, we can increase the number of people who understand that their behaviors can create a better, cleaner, more enjoyable environment for everyone far into the future. In addition, the bonds that are formed will last a lifetime and create a better quality of life for everyone in the community.
YOUR VOTE IN APWA DOES COUNT As an APWA member, you will have the opportunity to vote for members of the APWA Board of Directors between June 25 and July 23, 2010: •
Three At-Large Directors in the functional areas of Environmental Management, Transportation, and Management/Leadership; and
Regions III, IV and VII Regional Directors (by APWA members in those respective regions).
The ballot will be available for online voting between June 25 and July 23 on the “Members Only” section of
Diversity Awareness Corner
the APWA website. There will also be a voting icon on the home page of our website. If you do not have access to a computer at home or work, you should be able to access the APWA website online at your local public library. You may request a paper ballot from Kaye Sullivan at (800) 848APWA if you cannot vote online. Additional reminders of the voting process will be sent through the infoNOW Communities; through an e-mail to every member for whom we have an e-mail address; and in future issues of the APWA Reporter. If you have questions, please contact Kaye Sullivan, APWA Deputy Executive Director, at firstname.lastname@example.org or (800) 848-APWA (2792), extension 5233.
“It is more important to be aware of the ground for your own behavior than to understand the motives of another.” – Dag Hammarskjöld Secretary-General of the United Nations, 1953-61
AMERICAN PUBLIC WORKS ASSOCIATION
Mission Statement: The American Public Works Association serves its members by promoting professional excellence and public awareness through education, advocacy and the exchange of knowledge. BOARD OF DIRECTORS PRESIDENT Larry T. Koehle, P.Eng., MPA President L&N Koehle Consulting Services Brampton, ON PRESIDENT-ELECT George R. Crombie, MPA Senior Faculty Member, Public Works Administration Norwich University Northfield, VT PAST PRESIDENT Noel C. Thompson Consultant Thompson Resources Louisville, KY DIRECTOR, REGION I Jean-Guy Courtemanche Business Development Lumec, Inc. Boisbriand, QC DIRECTOR, REGION II Ed Gottko, P.E. Town Administrator (retired) Town of Westfield, NJ DIRECTOR, REGION III Elizabeth Treadway Vice President AMEC Earth & Environmental Greensboro, NC
ADVISORY COUNCIL DIRECTOR, REGION IV Shelby P. LaSalle, Jr. Chairman and CEO Krebs, LaSalle, LeMieux Consultants, Inc. Metairie, LA DIRECTOR, REGION V David L. Lawry, P.E. General Services Group Director City of Elgin, IL DIRECTOR, REGION VI Larry Stevens, P.E. Senior Project Manager Howard R. Green Company Johnston, IA DIRECTOR, REGION VII Jimmy B. Foster, P.E. Plano, TX DIRECTOR, REGION VIII Ronald J. Calkins, P.E. Director of Public Works City of Ventura, CA DIRECTOR, REGION IX Doug Drever, P.Eng. Project Director City of Saskatoon, SK
DIRECTOR-AT-LARGE, ENGINEERING & TECHNOLOGY Patty Hilderbrand, P.E. Program Management & Development Manager City of Kansas City, MO DIRECTOR-AT-LARGE, ENVIRONMENTAL MANAGEMENT Daryl Grigsby Public Works Director City of Pomona, CA DIRECTOR-AT-LARGE, FLEET & FACILITIES MANAGEMENT Ken A. Nerland Director, General Services Dept. City of Fresno, CA DIRECTOR-AT-LARGE, PUBLIC WORKS MGMT./LEADERSHIP Diane Linderman, P.E. Director, Urban Infrastructure and Development Services VHB, Inc. Richmond, VA DIRECTOR-AT-LARGE, TRANSPORTATION Susan M. Hann, P.E., AICP, ICMA-CM Deputy City Manager City of Palm Bay, FL
(Past APWA Presidents) Noel C. Thompson, Chair Robert Albee
Richard L. Ridings
Roger K. Brown
Erwin F. Hensch
John J. Roark
Myron D. Calkins
Robert S. Hopson
Harold E. Smith
Joseph F. Casazza
Ronald W. Jensen
June Rosentreter Spence
Nick W. Diakiw
Robert C. Esterbrooks
Martin J. Manning
William A. Verkest
Jerry M. Fay
James J. McDonough
Carl D. Wills
Larry W. Frevert
Judith M. Mueller
Herbert A. Goetsch
Ronald L. Norris
J. Geoffrey Greenough
Michael R. Pender
Executive Director Peter B. King
Executive Director Emeritus Robert D. Bugher
Editorial Advisory Board Myron D. Calkins
Susan M. Hann
Gordon R. Garner
Stephen J. O’Neill
Neil S. Grigg
Kyle E. Schilling
April 2010 APWA Reporter
APWA member appointed to FEMA National Advisory Council Laura M. Berkey Government Affairs Manager American Public Works Association Washington, D.C. n February 10, APWA member Teresa Scott, P.E., was sworn in to the Federal Emergency Management Agency’s (FEMA) National Advisory Council (NAC) by FEMA Administrator Craig Fugate. Ms. Scott is the Public Works Director for the City of Gainesville, Florida, and currently sits on APWA’s Emergency Management Technical Committee. As a member of the NAC, Ms. Scott joins APWA member Teresa Scott, P.E., represents a diverse group of influential stake- public works on FEMA’s holders from state, local and tribal National Advisory governments, the private sector and Council nongovernmental organizations. Importantly, the 14-member NAC is charged with advising Administrator Fugate on all aspects of emergency management. During Ms. Scott’s two-day orientation, she had the opportunity to hear from FEMA’s senior leadership, namely Administrator Fugate, Tim Manning, Deputy Administrator for Protection and National Preparedness, and Jason McNamara, Chief of Staff. This year, the NAC will have an opportunity to review and make recommendations to the Administrator regarding the following documents: Homeland Security Presidential Directive-8: Establishes policies to strengthen U.S. preparedness in order to prevent and respond to threatened or actual domestic terrorist attacks, major disasters, and other emergencies. Specifically, the Directive recognizes public works as a first responder. National Response Framework: Guides response partners to prepare for and provide a unified national response to disasters and emergencies. The Framework establishes a comprehensive, national, all-hazards approach to domestic incident response. National Incident Management System: Guides departments and agencies at all levels of government, nongovernmental organizations, and the private sector to work to prevent, protect against, respond to, recover from, and mitigate the effects of incidents, regardless of cause, size, location, or complexity, in order to reduce the loss of life and property and harm to the environment. 4 APWA Reporter
Moreover, the NAC expressed interest in reviewing the efforts of the Regional Advisory Councils and making recommendations regarding their effectiveness. This ties directly to one of Administrator Fugate’s core initiatives—to provide FEMA’s regional offices with improved emergency management tools/mechanisms that will help empower these offices to respond when disaster strikes. During the meeting the Council also had an opportunity to review and comment on the draft National Disaster Recovery Framework that was placed in the Federal Register for public comment from February 10 through February 26. The Framework is intended to provide detailed operations guidance for disaster recovery which is applicable to all levels of government and sectors of communities with recovery responsibilities. Founded in September 2009, the Long Term Disaster Recovery Work Group—which is co-chaired by the Secretaries of the Departments of Homeland Security and Housing and Urban Development—reached out to stakeholders seeking input on disaster recovery management issues in order to draft the Framework. Due to FEMA’s recent reorganization, the Council is currently undergoing a transition as well. NAC subcommittees are being narrowed down from six to four: Protection and Preparedness; Response and Recovery; Insurance and Mitigation; and Public Engagement and Mission Support. These four subcommittees better align with FEMA’s Directorates which will help streamline their coordination efforts. The NAC was established in 2007 as mandated by the PostKatrina Emergency Management Reform Act of 2006 (PL 109-295) to ensure effective and ongoing coordination of national preparedness, protection, response, recovery, and mitigation for natural disasters, acts of terrorism and other man-made disasters by providing a formal avenue for feedback and incorporating greater input from a wide-ranging cross section of emergency management and homeland security leaders. For additional information on the National Advisory Council, go to: http://www.fema.gov/about/nac. Laura Berkey is the Government Affairs Manager and the legislative liaison to the Emergency Management Technical Committee. She can be reached at (202) 218-6734 or email@example.com.
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APWA Board of Directors
Larry T. Koehle, P.Eng., MPA President President L&N Koehle Consulting Services Brampton, ON
Shelby P. LaSalle, Jr. Director, Region IV Chairman/CEO Krebs, LaSalle, LeMieux Consultants Metairie, LA
Patricia Hilderbrand, P.E. Director-at-Large Engineering & Technology Program Management & Development Manager City of Kansas City, MO
George R. Crombie, MPA President-Elect Senior Faculty, Public Works Administration Norwich University Northfield, VT
David L. Lawry, P.E. Director, Region V General Services Group Director City of Elgin, IL
Daryl Grigsby Director-at-Large Environmental Management Public Works Director City of Pomona, CA
Noel C. Thompson Past President Consultant Thompson Resources Louisville, KY
Larry Stevens, P.E. Director, Region VI Senior Project Manager Howard R. Green Company Johnston, IA
Ken A. Nerland Director-at-Large Fleet & Facilities Mgmt Director, General Services Department City of Fresno, CA
Jean-Guy Courtemanche Director, Region I Business Development Lumec, Inc. Boisbriand, QC
Jimmy B. Foster, P.E. Director, Region VII Plano, TX
Edward Gottko, P.E. Director, Region II Town Administrator (retired) Town of Westfield, NJ
Ronald J. Calkins, P.E. Director, Region VIII Director of Public Works City of Ventura, CA
Diane Linderman, P.E. Director-at-Large Public Works Management and Leadership Director, Urban Infrastructure and Development Services VHB, Inc. Richmond, VA
Elizabeth Treadway Director, Region III Vice President AMEC Earth & Environmental Greensboro, NC
Doug J. Drever, P.Eng. Director, Region IX Project Director City of Saskatoon, SK
6 APWA Reporter
Susan M. Hann, P.E., AICP, ICMA-CM Director-at-Large Transportation Deputy City Manager City of Palm Bay, FL
Meet your APWA staff
he following photos and statements of responsibilities are designed to assist members in knowing whom to contact for specific information. Members are encouraged to call the staff members whenever they have a question or need assistance. The toll-free office number in Kansas City is (800) 848-APWA and the Washington, D.C. office number is (202) 408-9541. In addition, the direct lines and e-mail addresses for all staff members are included with their listings.
APWA Reporter Kevin Clark (816) 595-5230 firstname.lastname@example.org Editor, APWA Reporter • APWA Reporter • Advertising liaison • Media kits Kevin is responsible for editing, managing and producing APWA’s monthly magazine, the APWA Reporter. He oversees the production of media kits and is responsible for the digital version of the APWA Reporter. He serves as the display advertising liaison and as the staff liaison to the Editorial Advisory Board. Kevin also edits marketing, educational and membership materials.
Executive Peter B. King (202) 408-9541 email@example.com Executive Director • Chief executive officer • External relations • Public policy
Chapter Relations Brian Van Norman, CAE
Peter is the chief executive officer of APWA responsible for executing the Board’s actions and directing member programs and services in accordance with the APWA strategic initiatives. He serves as chief liaison with other professional associations and governmental agencies, and works from offices in Washington, D.C. and Kansas City, MO. Peter is also the Executive Director of the Canadian Public Works Association (CPWA).
Kaye Sullivan (816) 595-5233 firstname.lastname@example.org Deputy Executive Director/COO • Association operations • Governance • Management of KC office Kaye serves as the chief operating officer of the Association and is responsible for the day-to-day management of the Kansas City headquarters office. She also manages the appointments and elections processes and staffs the APWA Board of Directors, Finance Committee, National and Regional Nominating Committees, International Affairs Committee, Diversity Committee, Jennings Randolph Fellowship Fund, and various task forces.
(816) 595-5260 email@example.com Director of Chapter Relations • Chapter Relations • Chapter Governance and Bylaws • Awards Program • House of Delegates Brian serves as a liaison and resource in working with APWA’s 64 chapters to support chapter capacity building and development. He oversees the APWA Chapter Leaders’ Training Workshop and Membership Summit and serves as the staff liaison to the APWA House of Delegates, Committee on Rules and Bylaws and Awards Review Committee. He serves as editor of Bridges, the APWA chapter leadership newsletter, and manages the annual APWA Awards Program and Proud to Care community outreach efforts at Congress.
Rhonda Wilhite (816) 595-5261 firstname.lastname@example.org Chapter Coordinator • Awards Program • Chapter Relations Rhonda provides administrative and project April 2010 APWA Reporter
support to the chapters and the national awards program. She coordinates the posting of information to the Chapter Leaders Resource section of the APWA website and assists with the production of the Bridges newsletter. She is the primary staff liaison to the Awards, Top Ten, Project of the Year, Excellence in Snow and Ice and PACE Committees, and assists in the planning of the APWA Awards Program.
• Financial information on Self-Assessment Workshops and accreditation fees
Ann Daniels (816) 595-5223 email@example.com Director of Credentialing • Leadership and Management • Progressive Women in Public Works Liaison • Agency Self-Assessment and Accreditation • Online Mentoring Program • Small Cities/Rural Communities Liaison • Emerging Leaders Academy Liaison Ann directs APWA’s Credentialing Department and serves as staff liaison to the Leadership and Management Committee, the Small Cities/Rural Communities Committee, the Emerging Leaders Academy, and the Accreditation Council. She manages the Self-Assessment Workshops and Accreditation Program and provides oversight for the Certification programs. She also hosts Online Mentoring calls on a wide variety of topics designed to answer questions and provide insight from public works panelists.
Becky Stein, CAE (816) 595-5212 firstname.lastname@example.org Certification Manager • Certification Programs • Certification Commission and Councils • Body of Knowledge Task Force • Generational Issues Subcommittee As Certification Manager, Becky manages all of APWA’s certification programs, including the Certified Public Fleet Manager, Certified Public Infrastructure Inspector, and Stormwater Manager Certification programs. She also manages feasibility studies and conducts job analyses for proposed new certification programs.
Jill Boland (816) 595-5294 email@example.com Credentialing Coordinator • Administrative services for the Accreditation and Certification Programs • Administrative services for Self-Assessment Workshops 8 APWA Reporter
Jill provides administrative services for APWA’s Accreditation and Certification Programs, as well as for the Self-Assessment Workshops. She maintains current financial information on Self-Assessment Workshops and accreditation fees and prepares information for workshops.
Teri Newhouse (816) 595-5277 firstname.lastname@example.org Director of Finance/Controller • Director of Finance/Controller • Budget preparation and financial reporting • Audit and tax issues for national and chapters • Treasury management (banking and investments) • Insurance and risk management for national and chapters Teri is responsible for the financial, budget, treasury and risk management functions for APWA. She coordinates the budget process; disseminates financial information to APWA staff, Finance Committee, Board members, and chapters; is the staff liaison to the APWA Audit Committee; performs risk management services for the Association; and assists chapters with finance-related issues and reviews chapter contracts for insurance compliance and legal capacity. Coordination of the APWA audit, federal and state income tax, and state registration requirements is also within Teri’s sphere of responsibility.
Mary Coleman (816) 595-5273 email@example.com Assistant Controller • General Ledger Maintenance • Reconciliation of Cash and Investments • MicroPAVER billing Mary maintains the General Ledger, including the month-end closing process for the accounting and membership databases. She also reconciles all cash and investment accounts and processes refunds.
Anne Allen (816) 595-5278 firstname.lastname@example.org Accountant • Financial services to chapter leaders • Invoicing for the APWA Reporter • Collection of bad debt accounts • Budget analysis
• Registration for North American Snow Conference Anne performs a variety of professional accounting functions. She provides ongoing financial services to chapter leaders and their customers directly associated with the chapter credit card processing services included in the chapter template and assists chapters participating in the long-term investment funds sponsored by APWA National. Anne also manages the billing for the APWA Reporter, collection of bad debt accounts, budget analysis, and the registration process related to the North American Snow Conference.
Kay Caldwell (816) 595-5276 email@example.com Chapter Financial Specialist • Chapter financial reporting for audit and tax purposes • Chapter rebates • Sales/use tax compliance research and reporting for all U.S. chapters • Insurance requests for U.S. and Canadian chapter events • GST/HST/QST reports for national and all Canadian chapters Kay is responsible for collecting, reviewing and combining the chapter financial reports and approves/mails chapter rebate checks. She also facilitates the sales and use tax research and filings for the chapters. In addition, Kay maintains the Master Events Schedule that is used to properly insure all chapter/branch events.
Greg Hartegan (816) 595-5202 firstname.lastname@example.org Database Administrator • Database management • Mailing labels, lists and reports
North American Snow Conference, Click, Listen & Learn programs, and membership dues. She handles member inquiries regarding payment activity for all nonmembershiprelated invoices.
Pam Potthast (816) 595-5275 email@example.com Accounts Payable Specialist • Accounts Payable • Vendor records and related contracts • IRS Form 1099 Reporting to the IRS Pam is responsible for the timely payment of all APWA vendors. She maintains the in-house purchase order system and works with staff and members to resolve any questions or concerns regarding expense reimbursements. Pam also maintains all vendor files, related contracts and submits the annual 1099-MISC forms to the IRS for the national office as well as chapters.
Raye LaViolet (816) 595-5272 firstname.lastname@example.org Finance Specialist • APWA Educational Event Registrations • Prorated membership invoices Raye is responsible for attendee and exhibitor registrations for more than 30 events sponsored annually by APWA National including the North American Snow Conference; Sustainability in Public Works Conference; the Click, Listen & Learn series; SelfAssessment, Construction Inspection and Fleet Management Workshops; and special topic events. Raye also processes prorated membership dues invoices and credit/debit memos, and provides additional customer service support to the Finance Department.
Greg is responsible for Association-wide database management. He is also responsible for the fulfillment of all data abstractions from APWA’s member database (e.g., mailing labels, report requests), and prepares reports from member data for all data requests.
Rebecca Leistico (816) 595-5274 email@example.com Accounts Receivable Specialist • Check and credit card payments on customer accounts • Receipts on accounts • Invoice files for all sales transactions Rebecca posts all check and credit card payments received for APWA bookstore or catalog sales, educational workshops,
(816) 595-5271 firstname.lastname@example.org Member Services Specialist • Customer service calls from members • APWA, CPWA and PWHS Membership Dues Billing • Quality assurance and database reports • Credit card payments for membership dues via telephone, fax, mail and online • Member records maintenance, and monthly renewal letters Kelly is responsible for handling membership-related inquiries from members and nonmembers. She processes the monthly membership billing and performs ongoing quality assurance programs to ensure member data is accurate.
April 2010 APWA Reporter
• Annual Corporate Member Directory • Administrative support for APWA and CPWA WorkZones
(816) 595-5270 email@example.com Member Services Coordinator • Member records maintenance • Credit card payments for membership dues via telephone, fax, mail and online • Customer service calls related to membership benefits, etc. • Customer service calls for publication orders Kathryn is responsible for handling membership inquiries and requests for information from members and nonmembers as well as maintenance of the membership database. She also serves as a customer service representative for publications orders.
Michelle Vitale (816) 595-5234 firstname.lastname@example.org Member Services Coordinator • Member records maintenance • Credit card payments for membership dues via telephone, fax, mail and online • Customer service calls related to membership benefits, publications orders, etc.
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Michelle is responsible for handling membership inquiries and requests for information from members and nonmembers, maintenance of the membership database, and customer support for the Corporate Membership Directory, APWA/CPWA WorkZone websites, and publications orders.
Human Resources/Office Management Julie Bebermeyer (816) 595-5280 email@example.com Human Resources/Office Manager • Oversee all areas of Human Resources • Office administration Julie coordinates staff recruitment, benefits administration, payroll and all other human resources functions for APWA. She also oversees the office management activities for the office.
Mary Hunt (816) 595-5285 firstname.lastname@example.org Office Coordinator • Daily office management duties for the Kansas City office • Administrative support for the Deputy Executive Director • Special administrative projects Mary coordinates the day-to-day office management activities for the Kansas City office. She also provides administrative support and works on special projects for the Deputy Executive Director.
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10 APWA Reporter
Lois Smith (816) 595-5281 email@example.com Staff Assistant • Mailing and receiving • Publications fulfillment Lois primarily services the mailing, shipping, delivery, and receiving needs of the organization. She is in charge of copies and supplies, and also fills orders for the APWA bookstore.
LaRita Harris (816) 595-5283 firstname.lastname@example.org Receptionist • Receptionist duties • Administrative support LaRita is responsible for receptionist duties and administrative support for the Kansas City office includ-
ing daily phone, fax and e-mail procedures and coordination of specific projects.
bership, conferences, publications, workshops, continuing education programs, and outreach. Additionally, he monitors members’ needs with periodic surveys.
Christopher Lemon, MCSE, MCP+I
(816) 595-5251 email@example.com
(816) 595-5201 firstname.lastname@example.org Senior Web Developer • APWA national website • APWA website maintenance • APWA WorkZone technical assistance Chris is responsible for site development of the APWA national website, website maintenance and new projects. He is the technical contact for APWA WorkZone. He also provides backup network support.
Clint Helfers (816) 595-5204 email@example.com Web Developer • Chapter template sites • APWA site maintenance Clint is responsible for development of the APWA chapter templates, national chapter sections, web maintenance, and new projects. He is the technical contact for APWA’s chapters and provides support for the national website when needed.
Derek Thiessen (816) 595-5203 firstname.lastname@example.org
Manager of Marketing and Graphic Design • National Public Works Week marketing, events and activities • North American Snow Conference marketing • Marketing campaigns • APWA brand/logo usage standards and requests • P.W. Paws mascot rental questions and reservations Jon develops marketing strategies and budgets for National Public Works Week and the North American Snow Conference. In addition, he manages the graphic design team, providing art direction and managing the printing and production of collateral, web graphics, and the APWA Reporter.
Connie Hartline (816) 595-5258 email@example.com Publications Manager • Books published by APWA • Association historical information As editor and production manager, Connie works with various committees, authors and graphic design staff to update existing APWA books or develop new ones. She also edits marketing and educational materials and fields a variety of historical questions about the Association and out-of-print publications.
Web Developer • APWA and CPWA WorkZone websites • APWA Congress website • APWA website maintenance • Self-Assessment online Derek is responsible for site development and maintenance of the APWA and CPWA WorkZone websites, APWA Congress website, APWA website, and new projects. He also provides backup support for the Senior Web Developer.
Marketing David Dancy (816) 595-5250 firstname.lastname@example.org Director of Marketing • Marketing of APWA events and activities • Membership recruitment and retention • Publications and continuing education programs • Outreach activities Dave develops marketing strategies for the Association and directs the marketing of all APWA activities including mem
Patty Mahan, CAE (816) 595-5256 email@example.com Membership Marketing and Development Manager • Membership recruitment and retention • Development of membership materials • Editor of APWA Advantage quarterly newsletter • Staff liaison to national Membership Committee Patty provides tools and support for members’ and chapter leaders’ use in recruitment and retention efforts, including development of membership-related printed materials, web pages, reports, and PowerPoint™ presentations. She also coordinates the national membership marketing campaigns.
April 2010 APWA Reporter
(816) 595-5253 firstname.lastname@example.org
(816) 595-5257 email@example.com
Product and Outreach Marketing Manager • Marketing of APWA events and activities • Publication and resources marketing campaigns • APWA Premium Collection marketing campaigns • Development and marketing of K-12th grade educational curriculum and outreach programs • Internet marketing
Program Marketing Manager • Professional Development programs • APWA events and activities • APWA and CPWA WorkZone websites • In the Works
Lillie manages the marketing functions of APWA publications and resources, the APWA Premium Collection and APWA’s K-12th grade public works educational initiative. She also pursues partnerships with associations and organizations to ensure that the most comprehensive public works resources are available to inform, assist and educate APWA members on the latest trends, case studies and training used in their various professions.
Cami Travis-Groves (816) 595-5252 firstname.lastname@example.org Graphic Designer • Congress • Marketing materials • Books Cami’s main projects involve the annual Congress event, including designing the Congress website, the Congress Preview, the Program & Show Guide, ads and marketing material. Other projects include several newsletters, chapter logos, postcards, brochures, corporate stationery and APWA-published books.
Julie Smith (816) 595-5255 email@example.com Graphic Designer • APWA Reporter • Professional Development collateral • Marketing collateral Julie is the graphic designer for the APWA Reporter. Her design work includes marketing pieces for the Professional Development Department and for the Sustainability in Public Works Conference. Projects include postcards, brochures, ads, educational manuals, books, web and instructional interface graphics.
12 APWA Reporter
Jared promotes all APWA educational programs including the Click, Listen & Learn programs, Live Workshops, and the APWA Sustainability in Public Works Conference. He writes and coordinates the production of collateral materials for these programs including postcards, brochures, faxes and broadcast e-mails. He also manages and promotes both of APWA’s online job boards, APWA WorkZone and CPWA WorkZone, and coordinates the weekly communication In the Works to the membership.
Christine Robinson (816) 595-5254 firstname.lastname@example.org Marketing/Publications Coordinator • Customer service calls for publications and products Christine is the contact person for those wishing to purchase APWA publications and products. She is responsible for the processing and fulfillment of orders, and assists in marketing publications and educational programs as well as National Public Works Week.
Andrea Harts (816) 595-5232 email@example.com Member Marketing Assistant • Marketing team support • Member assistance/support Andrea works with member relations in the Marketing Department on recruitment and retention support services. She also provides assistance to members regarding their membership with APWA.
P.W. Paws (816) 595-5251 APWA Mascot • Inflatable • Lightweight • Maneuverable P.W. Paws, APWA’s nine-foot-tall mascot, creates excitement wherever he goes, whether it is at Congress, the Snow Conference, at chapter events or your local school. If you would like Paws to appear at your event, just give him a call.
Professional Development Dana W. Priddy
Mabel Tinjacá, Ph.D.
(816) 595-5241 firstname.lastname@example.org
(816) 595-5214 email@example.com
Director of Meetings • The Best Show in Public Works: APWA International Public Works Congress & Exposition • Site Selection for Future Congress Events
Director of Professional Development • E-Learning • Congress Education Program • Snow Conference • Sustainability Conference • Technical Committees • Onsite Workshops • Education Summit
Dana and the Meetings Department are responsible for the facility management of all of APWA’s meetings, including the annual Congress & Exposition and the North American Snow Conference. She oversees the site selection, logistics, and implementation for the annual meetings, including the exhibit programs, sponsorship opportunities, sessions, events and emergency planning. Meetings Department staff also review all chapter facility contracts. Dana is the staff liaison to the Congress Site Selection Committee.
Brenda Shaver (816) 595-5240 firstname.lastname@example.org Manager of Meetings • North American Snow Conference • Site Selection for Future Snow Conferences • APWA Congress & Exposition
Mabel leads the development and fiscal management of the department to provide members and the public works community, in general, with high-quality professional development, education programs, and cutting-edge information in a cost-effective manner. The Professional Development Department is responsible for the interrelationship of the work of nine Technical Committees, an Education Committee, association-wide educational programs and training, development of certificate programs, and partnership agreements with other organizations.
Joan Awald (816) 595-5217 email@example.com
Brenda manages the overall meeting planning and site selection for the annual North American Snow Conference. She also coordinates the scheduling, setup, audio-visual, and food and beverage needs for meetings, sessions, and special events at the annual Congress & Exposition and various other Association workshops and meetings.
Professional Development Coordinator • Technical Committee support • Education Staff Support Joan is a part-time coordinator in the department. She provides support to the Technical Committee liaisons and the Education staff.
(816) 595-5242 firstname.lastname@example.org
Meeting Planner/Exhibit Sales Manager • APWA Congress & Exposition • North American Snow Conference • Sustainability in Public Works Conference • Other meetings/workshops
Continuing Education Project Manager • Sustainability in Public Works Conference • Master’s degree development • Click, Listen & Learn programs • Specialty workshops
Diana is a member of the APWA Congress & Exposition team that coordinates the logistics for APWA’s annual event. She also works with other Meetings Department staff in the planning of APWA’s North American Snow Conference and handles Snow Conference exhibit sales and operations. She is responsible for the logistics of other meetings and workshops including the Sustainability in Public Works Conference, and is the contact to review hotel and convention center contracts for chapters.
Christina is responsible for the development and implementation of the education program for the Sustainability in Public Works Conference and manages the Call for Presentations and session selection process in conjunction with the Center for Sustainability. She coordinates with two universities to offer Master of Public Administration (MPA) degrees with Public Works concentrations. She also develops and executes Click, Listen & Learn programs and arranges live workshops.
April 2010 APWA Reporter
(816) 595-5220 email@example.com
(816) 595-5213 firstname.lastname@example.org
Instructional Designer • Public Works Institutes • Development and design of coursework • Curriculum development for text-based courses
Professional Development Program Producer • Production of downloadable Click, Listen & Learn and live Web-Based Training programs • Speaker training in use of webcast technology and customer service • Education calendar in APWA Reporter and marketing materials • Downloadable Click, Listen & Learn and Web-Based Training programs for aftermarket sale • Special projects
Kathy creates, modifies and enhances a variety of courses for Association and chapter use to create blended learning solutions. She is the liaison for chapters developing or implementing Public Works Institutes and supports the Public Works Institutes Evaluation Committee.
Carol S. Estes, P.E. (816) 595-5222 email@example.com Professional Development Program Manager • Engineering and Technology • Transportation • Utility & Public Right-of-Way Carol serves as the liaison to three of the Technical Committees: Engineering and Technology, Transportation, and Utility & Public Right-of-Way. She is responsible for managing information related to each issue these committees are working on. She works with the committees on their monthly conference calls, publications, and web-based resources. In addition, Carol serves as the point of contact for seven subcommittees: Winter Maintenance, Road Safety, Sustainable Transportation, Right-of-Way Management, Construction Practices, GIROW, and Damage Prevention.
Teresa Hon (816) 595-5224 firstname.lastname@example.org Professional Development Program Manager • Fleet Services and Emergency Management • Technical support for MicroPAVER software and subscriptions • Public Works Historical Society Teresa serves as the liaison to two of the Technical Committees: Fleet Services and Emergency Management. She supports the committees in their work to educate and respond to the needs of the membership. She coordinates articles contributed by committee members for the APWA Reporter, works with the committees on their monthly conference calls, and coordinates educational sessions for Congress. Teresa serves as the staff liaison for the Public Works Historical Society, and is the program coordinator and technical services contact for the MicroPAVER (pavement management) program. 14 APWA Reporter
Carrie handles the logistics of the downloadable Click, Listen & Learn webcasts and the live Web-Based Training programs. This includes orientations of the speakers and production of the downloadable programs each year. She is the customer service connection responsible for all communication and pre-testing of software with the registered sites.
Phyllis Muder (816) 595-5211 email@example.com Continuing Education Project Manager • North American Snow Conference Education Programs • Web-Based Training and Click, Listen & Learn Programs • Speaker selection and contracting Phyllis manages the development and execution of the webbased Click, Listen & Learn programs. She is also responsible for the development and implementation of the Education Program at APWA’s North American Snow Conference (NASC). She manages the Call for Presentations and session selection process through the NASC Program Review Committee, plus speaker communications and contracting.
Colene Roberts (816) 595-5221 firstname.lastname@example.org Professional Development Program Manager • Facilities & Grounds • Solid Waste Management • Water Resources Management Colene serves as the liaison to three of the Technical Committees: Facilities & Grounds, Solid Waste Management and Water Resources Management. She supports the committees
in their work to educate and respond to the needs of the membership. She coordinates articles for the APWA Reporter contributed by committee members, works with the committees on their monthly conference calls, and coordinates educational programs and publications prepared by committee members.
Washington, D.C. Office
Government and Public Affairs Jim Fahey (202) 218-6730 email@example.com
Courtney Thompson (816) 595-5215 firstname.lastname@example.org Professional Development Coordinator • Speaker relations • Database management for Congress and Snow Conference education programs • Member interaction for all education inquiries • Logistic coordination for specialty programs • CEU applications for chapter programs, and individual member transcripts requests • Support for Live Workshops: Fleet and Construction Inspection Courtney is the department’s information central for all professional development-related inquiries. She coordinates Congress speaker/education session information and communication, assists with coordinating Snow Conference speakers and sessions, processes all CEUs from education events, and handles registration logistics for educational workshops.
Karen Wilson (816) 595-5210 email@example.com
Director of Government and Public Affairs • Advocacy and Public Policy • Legislative and Regulatory Affairs • Government and Public Affairs • Transportation and Rights-of-Way • Government Affairs Committee Jim directs APWA’s government and public affairs programs and is the primary staff liaison to the Government Affairs Committee and legislative staff liaison to the Transportation and Utility & Public Right-of-Way Committees. He serves as senior staff advocate promoting APWA advocacy priorities and positions before the U.S. Congress, federal agencies and the media.
Laura M. Berkey (202) 218-6734 firstname.lastname@example.org Government Affairs Manager • Issue Advocacy • Public Policy Development • Legislative and Regulatory Affairs • Homeland Security and Emergency Management Laura monitors legislative and regulatory affairs focusing on homeland security and emergency management issues for the Association’s membership. She serves as the Government Affairs staff liaison to the Emergency Management Committee.
Senior Manager of Continuing Education • Congress Education Program • Speaker selection and contracting • Specialty Workshops
• CEU Policy Management
(202) 218-6712 email@example.com
• Curriculum Development • Education Committee Karen, as team leader, is responsible for the development and implementation of the Education Program at APWA’s International Public Works Congress & Exposition, which includes four General Sessions, more than 130 sessions, and workshops. She manages the Call for Presentations and session selection process through the Congress Program Review Committee, plus all speaker communications and contracting. She also serves as the liaison to the Education Committee.
Government Affairs Associate • Advocacy and lobbying events • Legislative and regulatory issues • APWA advocacy materials Maggie coordinates advocacy and lobbying events including Congressional and Federal Briefings, National Public Works Week on the Hill, and member visits to Congressional offices and Executive agencies. She also researches and tracks legislative and regulatory issues. Maggie works on a variety of projects to advance APWA advocacy efforts, including updating APWA advocacy materials such as the website, Legislative Action Center, and printed material. April 2010 APWA Reporter
Laura Bynum (202) 218-6736 firstname.lastname@example.org Media Relations/Communications Manager • Media Relations Outreach and Training • Public Affairs Liaison • Communications Campaigns Laura manages and supports APWA media relations information and activities, and is the primary staff liaison between media professionals and Association spokespersons. She works with the APWA staff to communicate advocacy priorities and positions to the press and other associations and organizations. Laura also works to implement media relations outreach and training campaigns, as well as programs in support of the Association’s strategic objectives.
Sustainability Julia Anastasio (202) 218-6750 email@example.com Director of Sustainability • Directs APWA Center for Sustainability Julia directs the Association’s strategic initiative, the APWA Center for Sustainability, to create an integrated vision of sustainability in public works management and to build a structure that develops and motivates the next generation of public works professionals with strong sustainability credentials and commitments. Julia also monitors legislative and regulatory affairs touching on environmental, water and sustainability issues for the Association’s membership.
Executive/Management Gail Clark (202) 218-6732 firstname.lastname@example.org Special Assistant to the Executive Director • Executive Director support • Special projects and activities • CPWA Board liaison As Special Assistant to the Executive Director, Gail assists the Executive Director by providing management and administrative support and by managing special projects and activities. Gail also serves as liaison for the CPWA Board and works to advance the CPWA legislative agenda in Canada.
Meg Cunningham (202) 218-6702 email@example.com Office Coordinator • Daily administrative duties for the Washington, D.C. office • Support for Government Affairs and Special Assistant • Coordination of Executive Committee Calendar • Distribution of Washington Report • Special Projects As Office Coordinator, Meg coordinates and executes the daily administrative duties for the Washington, D.C. office such as directing phone calls, coordinating shipments, and maintaining office equipment. She provides additional support for the Government Affairs Department and the Special Assistant to the Executive Director for any special projects. She manages the Executive Committee Calendar, and she supports and distributes the Washington Report newsletter each month.
THE ROAD TO BOSTON The 2010 APWA International Public Works Congress & Exposition will take place in Boston, Mass., August 1518. In each issue of the APWA Reporter we’ll highlight one of Boston’s unique attractions. Boston is a great city and our annual conference will be a terrific show! An inviting public walkway along the waterfront, the Boston Harborwalk is designed to connect the public to a clean and restored Boston harbor. The Harborwalk links the water’s edge to the city’s open space system. It passes parks, playgrounds, beaches, picnic areas, and fishing spots. The Harborwalk also connects to new and existing networks of inland trails, which will link the Harborwalk to established parkways and open space networks, including the Emerald Necklace system, the Charles River Esplanade, and the Rose Kennedy Greenway. (Photo: Greater Boston Convention & Visitors Bureau)
16 APWA Reporter
REGISTRATION and HOUSING NOW OPEN! Early Bird Discount:
International Public Work s
ou Save $50 if y register by June 28!
CONGRESS & E XPOSITION
August 15–18, 2010 at the Boston Convention & Exhibition Center
Taking a stand on Facilities & Grounds Colene Roberts Professional Development Program Coordinator American Public Works Association Kansas City, Missouri ll of the Technical Committees create, and keep current, position papers for APWA. There are two kinds of position papers: advocacy and guidance. Advocacy papers are written to present APWA’s stand on legislative issues and are used by the Government Affairs staff in Washington, D.C., to communicate with members of Congress. Guidance papers are written to state APWA’s support for things like best management practices, leadership tools or resource conservation measures. These can be used by members to lend support when speaking to community-elected officials, management or even the public. The Facilities & Grounds Committee has seven guidance papers:
Energy Conservation and Sustainability for Public Facilities APWA encourages use of energy efficient materials, appliances, HVAC units and other means that may be available to decrease the consumption of all forms of energy consumption in new construction and to the maximum extent practicable in remodeling and retrofit where/when reasonable.
Hazardous Materials and Asbestos Management in Public Facilities APWA urges governmental agencies, public works officials and professional facility managers to establish programs that will monitor for potential health hazards, minimize or eliminate potential health hazards and to continue providing local and state decision makers with technically qualified advice on the problems, risks and costs associated with hazardous materials and abatement.
Indoor Air Quality APWA supports ANSI/ASHRAE Standard 62 as an international design standard for indoor air quality for new construction and major renovation of buildings, and encourages its adoption and use by local governments.
Mobility and Access for People with Disabilities (Americans with Disabilities Act of 1990) APWA supports full access for citizens with disabilities to our public facilities, public transportation systems, parks and recreation facilities, and pedestrian infrastructure. This goal is achievable through public education, design practices, and coordinated programs.
18 APWA Reporter
Quality Management of Public Facilities and Assets APWA encourages public agencies to centralize property management responsibilities to the extent practicable; inventory all assets, arrange for condition assessment surveys of all structures, facilities and assets, the results of which would be used in planning needed maintenance and construction programs.
Quality Management of the Urban Forest APWA, recognizing that the urban forest constitutes a vital public works infrastructure element, recommends that state, provincial, and local governments initiate programs that will enhance the quality of publicly maintained trees and related vegetation by adopting approved urban forest management standards.
Vulnerability and Security of Public Buildings APWA encourages public works professionals to implement security programs in public buildings based on regular ongoing individual risk assessments. This tool should catalog potential threats to the organization and the development of mitigation strategies to include specific countermeasures to the identified vulnerabilities. All of APWA’s position papers are available online. Choose advocacy from the top menu and select APWA Positions. They are all there, separated into advocacy and guidance and grouped by topic. Maybe the paper on urban forestry will help you support your need for a tree inventory. Maybe you need a little help explaining asset management. Or, maybe you’ll find some references for state- or local-level lobbying. The members of the Facilities & Grounds Committee are: David Fain, Chair, City of Haltom City, TX; Jenny Gulick, Davey Resource Group, Walton, KY; Gordon Siebert, County of Monterey, CA; Brad Underwood, City of Bakersfield, CA; Walter Veselka, City of Bristol, CT; and Harry Weed, Village of Rockville Centre, NY. The Board Liaison to the committee is At-Large Director Ken Nerland and the Staff Liaison is Colene Roberts. For more information on the committee, go to www.apwa.net and select Technical Committees and Facilities & Grounds. Colene Roberts can be reached at (816) 595-5221 or croberts@ apwa.net.
Omaha in pictures Omaha, Nebraska April 18-21, 2010
On these pages you’ll see just a few of Omaha’s attractions you can visit before, during and after your North American Snow Conference experience. For more information on each of these attractions, visit the Omaha Convention and Visitors Bureau website at www.visitomaha.com. For more information on the Snow Conference and to register online, go to www.apwa. net/Meetings/Snow/2010. Why not combine business with pleasure and incorporate your Snow Conference trip into your vacation plans?
Beauty and tranquility are found in the Lauritzen Gardens’ 100 acres including a rose garden, Victorian garden, children’s garden and an arboretum. It also includes an indoor floral display hall, cafe and gift shop. (Photo courtesy of the Omaha Convention and Visitors Bureau) In addition to the traditional opening reception on the exhibit floor, the Nebraska Chapter is looking forward to hosting Snow Conference attendees for a very special evening and dinner at the Strategic Air & Space Museum. As big as six football fields, the museum is home to more than 40 of the world’s most famous aircraft, spacecraft and missiles, including the SR-71, U-2, B-17, B1-A and the Apollo 009 capsule. Snow Conference guests will have exclusive use of the entire facility with plenty of time to view the permanent hands-on exhibits and also a special traveling exhibit—Leonardo Da Vinci’s Machines in Motion. Dinner will be served in an airplane hanger, under the wings of historic military planes. All this while enjoying live music by The Avi8ors, a USO-style group, performing songs from the World War II era. (Photo courtesy of the Omaha Convention and Visitors Bureau) As Nebraska’s largest and most distinguished art museum, Joslyn Art Museum has served as the premier center for visual art since opening in 1931. Joslyn’s collection features work from antiquity to the present, with an emphasis on 19th- and 20th-century European and American art. Highlights of the permanent collection include works by Lorenzo di Credi, El Greco, Edgar Degas, Claude Monet, Albert Bierstadt and Thomas Hart Benton. American masters such as Grant Wood, Jackson Pollock, Dale Chihuly and George Segal are also represented. (Photo courtesy of the Omaha Convention and Visitors Bureau)
20 APWA Reporter
Omaha’s Henry Doorly Zoo is nationally renowned for its leadership in animal conservation and research. Evolving from the public Riverview Park Zoo established in 1894, today the Zoo includes several notable exhibits. It features the largest cat complex in North America; Kingdoms of the Night, the world’s largest nocturnal exhibit and indoor swamp; the Lied Jungle, one of the world’s largest indoor rainforests; and the Desert Dome, the world’s largest indoor desert as well as the largest glazed geodesic dome in the world. (Photo courtesy of the Omaha Convention and Visitors Bureau) Sitting at the southwest point of the Lauritzen Gardens property along Interstate 80, Kenefick Park welcomes motorists to Nebraska. It features a display of Union Pacific Big Boy #4023 and Union Pacific Centennial #6900 locomotives. Kenefick Park was relocated in 2004 from Abbott Drive north of downtown to its current location in order to accommodate the Qwest Center Omaha (site of the Snow Conference). It is named in honor of former Union Pacific Chairman and CEO John Kenefick. (Photo courtesy of the Omaha Convention and Visitors Bureau) Making its home in one of Omaha’s most unique treasures, Union Station, the Durham Museum offers a fascinating look at the history of the region and offers a broad range of traveling exhibits covering subjects ranging from history and culture, to science, industry and more through the museum’s affiliation with the Smithsonian Institution and strong ties with the Library of Congress and the National Archives. (Photo courtesy of the Omaha Convention and Visitors Bureau)
April 2010 APWA Reporter
The Show For
2010 APWA North American Sn
2010 APWA North American Sn
April 18-21, 2010 Qwest Center, Omaha, Nebraska Hosted by APWA the APWA Nebraska Chapater 2010 North American Sn www.apwa.net/snow If you have the desire to gain new ideas to improve your agency’s winter maintenance program, the 2010 APWA North American Snow Conference is the place to be! ACQUIRE insight into the latest snow equipment and technology DISCOVER new ways of interpreting weather forecasts EXPLORE ways of improving community relations LEARN how to plan for effective snow and ice removal NETWORK with top snow and ice experts from across North America
Sunday, April 18 Exhibit Hours: 5:00 – 7:00 p.m.
3:30 – 5:00 p.m. Opening General Session One Man’s Junk, Another Man’s Treasure Keynote Speaker: Stacey David 5:00 – 7:00 p.m. Exhibit Opening and Welcome Reception
1:00 – 2:00 p.m. Education Sessions Operator/Fleet Panel Discussion Snow and Ice Control 101 Understanding Customer Service Level Expectations Anti-Icing – An Argentina Perspective
Monday April 19
2:15 – 3:15 p.m. Education Sessions New Snowfighter Training Tool Road Weather – The Science Behind What You Know Overview of Airport Winter Maintenance Operations Effective Operator Training Strategies
10:30 – 11:20 a.m. Education Sessions Do Not Neglect Snow & Ice Training In Difficult Budget Times New Developments in Chloride Toxicity Working with the Media Clear Roads Research Report
Exhibit Hours: 9:00 a.m. – 3:30 p.m. 8:00 – 9:30 a.m. General Session “Talk Show” Plowing Through the Media
12:45 – 1:45 p.m. Roundtable Discussion Groups Use of De-Icing Liquids Operator Perspective – Snow Plow Roadeo New Innovations in Budgeting Sidewalks & Code Enforcement Federal Highway Projects Operator/ Fleet Issues Post Storm Data – What Do I Do with It Now? Focus on Safety What New Technologies Are You Using? 2:00 – 2:50 p.m. Education Sessions How To Do Certification/Training on a Shoestring Budget Environmental Management of Road Salts Effective Use of AVL & Weather Data in Winter Operations New Guidelines for Spreader Calibration 3:30 – 4:30 p.m. Education Sessions Ensuring Salt Supplies at Reasonable Costs Maximizing Vehicle Resale Values Using the Internet Should Your Agency Lower Snowfighting Service Levels to Match Tighter Budgets? Public Works: Preparing for Emergency Response
Go to www.apwa.net/snow for more information and to register for the 2010 North American Snow Conference!
The Snow Conference Exhibit Floor is bigger and better than ever, with more than 120 companies participating! Everything from innovative new equipment and technology to ground-breaking new products and services focused on snow & ice removal and winter operations will be on display. Come kick some tires at The Show for Snow!
Tuesday, April 20 Exhibit Hours: 8:30 a.m. – 12:30 p.m. 8:00 – 9:00 a.m. Education Sessions Latest Results From FHWA’s Road Weather Management Program How Do We Do It? Anti-icing and Deicing Decisions for Runways and Ramps To Contract Out or Not to Contract Out – Plowing and Spreading Equipment 10:10 – 11:00 a.m. Education Sessions Lessen the Environmental Impacts of Snow & Ice Materials While Improving Safety A Fully Integrated Maintenance Decision Support System – A Successful Operational Deployment The City of Kearney’s Snow & Ice Melter Program Write it Right! – Developing an Effective Winter Operations Snow & Ice Control Manual
12:30 – 1:30 p.m. Education Sessions Changing the Way We Do Business – Argentina’s Winter Maintenance Story Deicing Liquid Additives – Demystified What the Public Expects in Winter Roadway Performance Snowplow COMBAT
Wednesday, April 21 8:00 a.m. – 12:00 noon Technical Tour Fleet Maintenance and Snow & Ice Operations
1:45 – 2:45 p.m. Education Sessions Domestic Scan Results Snow from State to City Sustainability and Certification Growth of Liquid De-icing in Europe – Past, Present and Future 3:00 – 4:30 p.m. Closing General Session How to Keep on Keeping On Keynote Speaker: Tom Osborne 5:30 p.m. Buses depart for Dinner at the Strategic Air and Space Museum
Go to www.apwa.net/snow for complete descriptions of all education sessions.
50th Anniversary of National Public Works Week Laura Bynum, Media Relations/Communications Manager, and Gail Clark, Special Assistant to the Executive Director, American Public Works Association, Washington, D.C.
ay 16-22, 2010, marks the 50th anniversary of National Public Works Week (NPWW), and in recognition of this year’s golden anniversary, many public agencies and chapters across the U.S. and Canada are planning celebrations and events. Fifty years ago, NPWW had its start at the APWA mid-winter meeting in January 1960, when a new APWA Public Relations Committee was formed under the Chairmanship of Rear Admiral Cushing Phillips, U.S.N. (Retired), who was then President of the Board of Public Works of Los Angeles, California. At that time, Admiral Phillips’ mission for the committee was to launch an important “public education program,” designed primarily to “foster a better understanding of the function and importance of public works in modern community life, and to enhance public works prestige as professional engineers and administrators.” The first observance of NPWW was held the week of October 2-8, 1960. In cooperation with Kiwanis International, activities and events were planned for towns and cities across the U.S. and Canada in observance of the week. A NPWW kit was sent to mayors, local Kiwanis Clubs, and to public works professionals, complete with radio and TV press releases, sample editorial articles, window posters, speech material, and a list of suggested activities such as parades, open houses, equipment displays, and special luncheons featuring public works speakers. (Much of the current NPWW outreach materials are available online in the How To Guide, which can be accessed at http://www.apwa.net/About/ NPWW/2010/) 24 APWA Reporter
In 1960 a new, documentary motion picture, “Headline for Harper,” was produced as a public service in connection with the week highlighting 50 years of public works progress and illustrating its importance to America’s growing population. The film was sponsored by International Harvester Company in cooperation with APWA, and created by Parthenon Pictures in Hollywood. It was dedicated to the “men of Public Works who make daily living safer, healthier and more comfortable for the American public.” Admiral Phillips felt that one of the main objectives of the public education program in 1960 was to tell the positive story of the contributions public works professionals make in every community, and for this reason the ensuing publicity about outstanding public works officials would be of tremendous value to the profession. Phillips also highlighted the highest standards of professional conduct for public works officials with the observance of the selection of the “Top Ten Public Works Men-of-theYear.” (Later this was changed to “Top Ten Public Works Leaders of the Year.”) Another key goal of the week was to elevate the status of public works engineers and administrators in the eyes of their respective communities, and instill greater civic pride in local government. APWA newsletters in the early years highlighted the states that issued proclamations and any federal observances of congressional resolutions endorsing NPWW, such as the 1962 approval of a Senate Resolution establishing National Public Works Week. Similar to today’s chapter and member outreach, APWA contacted mayors and requested proclamations, or sought their participation or support of the week in other ways.
Over the years, U.S. Presidents Dwight Eisenhower, Lyndon Johnson and George H. W. Bush sent letters of acknowledgment. Senator Everett M. Dirksen of Il- The National Public linois has been Works Week presidential credited with proclamation included in the September 1962 issue paving the of the APWA Reporter way for the National Public Works Week recognition letters from U.S. Presidents Eisenhower and Johnson, as well as a Proclamation signed by President John F. Kennedy in 1962. Most recently, Canadian Prime Minister Stephen Harper has sent letters recognizing the role that National Public Works Week plays in celebrating the professional contributions of Canadian public works employees, and the essential part they play in their communities. In the early 1960s, the celebration happily coincided with National Newspaper Week, and APWA promoted the similarities that existed between the roles and responsibilities of both public works officials and newspapers, because “both fields of endeavor share the ideal of service to the community, and both are judged on the degree of public acceptance or approval their efforts engender.” For many years following the initial efforts and creation of the week, most information was disseminated through the APWA Reporter, with one NPWW poster inserted as a centerfold into one issue of the magazine. “By the 1980s, the Top Ten awards program took more of the spotlight.
It was around 1990 that APWA began commissioning special NPWW posters and developing other resources to encourage and assist agency members in planning events for the entire week,” said Connie Hartline, APWA Publications Manager. Fast forward to the 21st century and National Public Works Week continues to instruct and inspire the North American public about the essential benefits that public works brings to their everyday life. Now scheduled for the third week in May, National Public Works Week is recognized and celebrated by municipalities, counties, regions, states and provinces, and with proclamations issued by governors of many states in the United States and premiers of many provinces in Canada. In Canada, the Canadian Public Works Association (CPWA) encourages city and town involvement to celebrate the week by holding a CPWA National Public Works Week awards program. This program recognizes five categories of municipalities and regions from “small” to “metro-sized” communities who have held exceptional NPWW programs. The entries are judged on criteria that emphasize outreach and education. Many agencies host local community events that include school and public tours of facilities and projects, equipment displays, hands-on demonstrations, elementary and middle school visits by public works staff, high school public works career events, and public relations outreach. Brampton, Ontario focused on education during their award-winning 2009 events: elementary children participated in a poster contest; middle school children participated in a bridge building engineering project; and senior high school students attended a public works career forum. These events are designed not only to educate the public to the longlasting effect that public works has on their communities, but also to inspire young people to consider a career in public works. In the last decade, NPWW has grown in involvement, outreach and creativ-
ity. In addition to soliciting proclamations from governors and premiers, APWA chapters assist by spreading the word to thousands of agencies. At the national level, communications about public works extends to legislators and their staff serving in the U.S. Congress and on Canada’s Parliament Hill. In Washington, D.C., NPWW is commemorated by an APWA-hosted reception on Capitol Hill, attended by members of Congress, congressional staff and representatives of the many groups APWA works with in the infrastructure community.
You” is interpreted visually in a distinctive graphic line illustration that captures the essence and allpervasive effort of public works professionals and their projects to enhance the quality of modern life The 2010 National Public Works Week in all of our com- poster munities. To learn more about National Public Works Week and how you, your chapter, community agency or company can become involved, visit www.apwa. net or contact Jon Dilley at jdilley@ apwa.net.
Contemporary themes for National Public Works Week have kept pace with the evolution of infrastructure and with the environment in which that progress is made. In 2009 National Public Works Week was aptly themed Laura Bynum can be reached at (202) “Revitalize, Reinvest, and Renew” in 218-6736 or firstname.lastname@example.org; Gail keeping with the economic stimulus Clark can be reached at (202) 218-6732 and infrastructure spending that was or email@example.com. APWA_FulllineDemo.qxp 2/9/2010 instituted. This year’s theme of “Public10:56 AM Page 1 Works: Above, Below, and All Around
Clearing the way for over 90 Years
henkemfg.com April 2010 APWA Reporter
NATIONAL PUBLIC WORKS WEEK, MAY 16-22, 2010
JOIN US IN CELEBRATION!
2010 National Public Works Week Poster Now Available! This year’s poster is an amazing interpretation of our theme “Public Works: Above, Below, & All Around You” by illustrator Harry Campbell. Harry’s distinctive graphic line illustration work can be found in most major publications including The New York Times, Time Magazine, Newsweek, and many others. A graduate of The Maryland Institute College of Art where he also has taught, Campbell has received numerous awards from The Society of Illustrators, Communication Arts, and American Illustration.
GET YOURS TODAY!
Use the attached order form or buy online at www.apwa.net/bookstore. PSTR10.S Unsigned: Members $12 /Non $15 PSTR10.L Signed by the artist Members: $50 /Non $60 Quantity Discounts (unsigned only): 1-5 $12 6 - 10 $11 11 - 30 $10 31 + $9.50 Vintage NPWW Posters are still available. Check online for availability.
The Heart of Every City T-shirt (Heather) PB.A910 (Adult Small) PB.A911 (Adult Medium) PB.A912 (Adult Large) PB.A913 (Adult X-Large) PB.A914 (Adult XX-Large) PB.A915 (Adult XXX-Large)
The Heart of Every City T-shirt (White) PB.A856 (Adult Small) PB.A857 (Adult Medium) PB.A858 (Adult Large) PB.A859 (Adult X-Large) PB.A860 (Adult XX-Large) PB.A861 (Adult XXX-Large)
Always There T-shirt PB.A600 (Adult Small) PB.A601 (Adult Medium) PB.A602 (Adult Large) PB.A603 (Adult X-Large) PB.A604 (Adult XX-Large) PB.A605 (Adult XXX-Large)
PB.A811 (Adult Small) PB.A417 (Adult Medium) PB.A304 (Adult Large) PB.A305 (Adult X-Large) PB.A306 (Adult XX-Large) PB.A307 (Adult XXX-Large)
APWA Navy Cap
PB.A623 • Member $10 /Non $15
PB.AHAT • Member $15 /Non $17
APWA Multi-Function Pocket Knife PB.A317 • Member $10 /Non $15
“I Public Works” Bumper Sticker PB.A320 • Member $1 /Non $2
APWA Flashlight Keychain PB.A301 • Member $3 /Non $5
PB.A300 • Member $6 /Non $8
APWA Traveler’s Cup PB.ACUP • Member $7 /Non $12
PB.A322 • Member $15 /Non $20
APWA Can Cooler
PB.A319 • Member $1.50 /Non $2.50
APWA Silver Tumbler PB.A744 • Member $13 /Non $18
APWA Coffee Mug T-SHIRT PRICING BY SIZE S, M, L, XL Member $12 /Non $17 XX-Large Member $14 /Non $19 XXX-Large Member $15 /Non $20
For bulk quantity prices for any items featured in this advertisment, please call 800-848-APWA.
PB.A318 • Member $6 /Non $11
APWA Paper Coffee Cup
(Package of 50) PB.A806 • Member $20 /Non $25 With Plastic Lid: PB.A807 • Member $25 /Non $30
Outreach Items for Children P.W. Paws Construction T-shirt PB.A900 (Child size 6-8) PB.A901 (Youth size 10-12) PB.A902 (Youth size 14-16) Member $12 /Non $17
P.W. Paws Plush
PB.A313 • Member $8 /Non $13
P.W. Paws Balloons
P.W.Paws Construction Hat
PB.A312 (Package of 12) Members $3 /Non $5 PB.A405 (Package of 100) Members $20 /Non $25 PB.A406 (Package of 250) Members $45 /Non $50 Not sold separately.
PB.A903 Member $2 /Non $3
P.W. Paws Sampler
• P.W. Paws Plush • P.W. Paws Pencil • P.W. Paws Balloon • P.W. Paws Comic Book • P.W. Paws Coloring Book • P.W. Paws Stickers (one sheet) PB.A347 • Member $10 /Non $15
P.W. Paws Coloring Book PB.PAWS1 (Individual Book) Member $1 /Non $2 PB.PAWS (Package of 25) Member $25 /Non $30
P.W. Paws Comic Book
P.W. Paws Stickers
PB.ACPB1 (Individual Book) Member $1 /Non $2 PB.ACPB (Package of 25) Member $25 /Non $30
PB.STIC1 (Individual Sheet) Member $1 /Non $2 PB.STIC (Package of 25) Member $25 /Non $30
P.W. Paws Bobble Head PB.A400 • Member $12 /Non $17
P.W. Paws Pencil Pouch
P.W. Paws Children’s T-shirt
Size: 9 1/4” x 6” PB.A832 • Member $1 /Non $2 PB.A833 (Package of 25) Member $25 /Non $30
PW.TEE2 (Child size 2-4) PW.TEE6 (Child size 6-8) PW.TEE10 (Youth size 10-12) PW.TEE14 (Youth size 14-16) Member $12 /Non $17
P.W. Paws Pencils PB.A324 (Package of 12) Member $3 /Non $5 PB.A402 (Package of 100) Member $20 /Non $25 PB.A403 (Package of 250) Member $45 /Non $50 Not sold separately.
Fax: (816) 472-1610 • Mail Orders To: APWA • PO Box 802296 • Kansas City, MO • 64180-2296 Order Number Quantity (q)
Extension (q x p)
S & H (see chart) Delivery outside of Continental U.S. (International, Canada, Alaska, Hawaii, contact APWA for additional service charges)
Express Delivery 2-Day (Additional $20)
Standard S & H Chart for a subtotal of: add:
Less than $9........................$5 $10 to $39...........................$8 $40 to $49...........................$9 $50 to $59.........................$10 $60 to $69.........................$11 $70 to $79.........................$12 $80 to $89.........................$13 $90 to $99.........................$14 $100 to $149.....................$15 $150 + ......................add 10%
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Credit Card Info: Account Number (Visa or Mastercard) __ __ __ __—__ __ __ __—__ __ __ __—__ __ __ __ Account Number (American Express) __ __ __ __—__ __ __ __ __ __—__ __ __ __ __ Expiration Date: __ __ /__ __ Card Holder’s Name (Please print)______________________________________
Express Delivery Overnight (Additional $50)
Total Name (please print)
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For deliveries outside the Continental U.S. include standard shipping and handling from above chart plus you must contact APWA at 1-800-848-APWA, for additional service charges. Expedited service available for $20 for two-day Express Delivery or $50 for Express Delivery Overnight. (Order must be received before 12:00 p.m. Central Standard Time.) Please allow 2-4 weeks for delivery on all orders other than expedited service. All funds in U.S. dollars. All prices are subject to change without notice.
REFUND POLICY: The American Public Works Association strives to provide useful, current information to its members and customers. If you should have a problem with any item in your order, we encourage you to offer us the opportunity to ensure that you are satisfied. Print products may be returned within 30 days of the invoice date, properly packaged and in saleable condition. (Please include a copy of the packing slip or invoice with your return.) Returns of student and instructor manuals for our training programs will be charged a 25% restocking charge. A full refund will be granted for all other returned print products except for specifically marked packages. Shipping and handling charges are nonrefundable. Photographs, software, CD-ROMs, and videos may not be returned. We appreciate your attention to our policy and look forward to providing you quality products and service.
A Taste of Boston William Kappel Director of Public Works City of Wauwatosa, Wisconsin President-Elect, Public Works Historical Society f you picked up this article because of its title and expected a listing of all of the culinary delights you might find out on the town during Congress, I have succeeded. However, since this issue deals with facilities, I thought that a quick look at some of the historic buildings Boston has to offer is in order. If you value history and like to visit historic sites, you’ll want to walk Boston’s Freedom Trail. The Freedom Trail is a 2.5mile, red-brick walking trail that leads you to 16 nationallysignificant historic sites, each an authentic American treasure. The Freedom Trail was almost lost to the wrecking ball in 1958. Today it is a unique collection of museums, churches, meeting houses, burying grounds, parks, a ship, and historic markers that tell the story of the American Revolution and beyond. This article will tell you just a little about the historic buildings and hopefully give you just enough of a “taste” that you will want to visit them yourself when you come to Congress in August. What is included on the Freedom Trail? The Boston Common, the State House, Park Street Church, the Granary Burying Ground, King’s Chapel, King’s Chapel Burying Ground, Benjamin Franklin Statue and the Boston Latin School, the Old Corner Book Store, the Old South Meeting House, the Old State House, the site of the Boston Massacre, Faneuil Hall, the Paul Revere House, the Old North Church, Copp’s Hill Burying Ground, the Bunker Hill Monument, and last but not least, the USS Constitution are all part of the Freedom Trail. A map of this area and the various locations of these sites can be easily accessed at http://www.thefreedomtrail.org/maps/pdfs/boston-nps-map.pdf. The Boston Common is American’s oldest public park and was established in 1634. This was truly a multi-purpose area purchased by Puritan colonists from William Blackstone for 30 pounds. Each colonist paid Mr. Blackstone six shillings, and the 44-acre area was called the Common Land and used for grazing livestock. Today it is the site of a 50-acre park. The Massachusetts State House, built in 1798 in a cow pasture once owned by John Hancock, has a golden dome visible for miles. It was originally made of wood and sheathed in copper by none other than Paul Revere. It was covered in 23 karat gold in 1874. The State House is located on Beacon Hill and covers almost seven acres of land.
28 APWA Reporter
The Massachusetts State House’s golden dome is visible for miles. (Photo Credit: Greater Boston Convention & Visitors Bureau)
Park Street Church was founded in 1809. The steeple is 217 feet high and at one time was the first landmark seen upon entering Boston. There are three Burying Grounds on the Freedom Trail. King’s Chapel, Copp’s Hill, and the Granary Burying Grounds are, respectively, the oldest, second-oldest and third-oldest burying places in Boston. The Granary Burying Ground is host to such famous men as John Hancock, Paul Revere and Samuel Adams. King’s Chapel was built to ensure a presence for the Church of England and built on the burying ground when no one would sell land for a non-puritan church. A newer church was built around the old one to avoid disturbing services. Hopefully I’ve whetted your appetites to add the Freedom Trail as a must-see item when you come to Congress in Boston this August. William “Bill” Kappel is a former member of APWA’s Congress Program Review Committee, Facilities & Grounds Committee, and Membership Committee. He can be reached at (414) 4798933 or firstname.lastname@example.org. For more information on APWA’s International Public Works Congress & Exposition to be held in Boston, August 15-18, go to www.apwa.net/congress.
or more information about these programs or to register online, visit www.apwa.net/Education. Program information will be updated as it becomes available. Questions? Call the Professional Development Department at 1-800-848-APWA.
2010 April 8
Asphalt Pavement Preservation CLL (Rebroadcast)
PSMJ’s Public Works Project Management Bootcamp – Chicago, IL
North American Snow Conference – Omaha, NE
Self Assessment Using the Management Practices Manual - Rolling Meadows, IL
Complete Streets—Designing Streets to Accommodate All Users
PSMJ’s Public Works Project Management Bootcamp – Washington, DC
Developing and Utilizing a Strategic Plan
PSMJ’s Public Works Project Management Bootcamp – Denver, CO
Utility Coordination for Municipal Capital Improvement Projects
PSMJ’s Public Works Project Management Bootcamp – San Francisco, CA
New Vision for Public Works Management
Sustainability in Public Works Conference – Minneapolis, MN
Stormwater Study Guide Part 1
Stormwater Study Guide Part 2
Stormwater Study Guide Part 3
EDUCATION AT YOUR DESKTOP
EDUCATION AT YOUR DESKTOP
EDUCATION AT YOUR DESKTOP
EDUCATION AT YOUR DESKTOP
EDUCATION AT YOUR DESKTOP
= Click, Listen, & Learn program
= Web-Based Training
= Live Workshop
EDUCATION AT YOUR DESKTOP
If you have expertise in any of these upcoming topics, please use the online Call for Presentations form to describe your expertise and perspective on the topic. www.apwa.net/callforpresentations/
EDUCATION AT YOUR DESKTOP
Developing and Utilizing a Strategic Plan May 13, 2010
• Identify strategic thinking and planning processes for a public works department. • Present a specific vision of what your firm will look like in the future. • Design a step-by-step process for writing a strategic plan
April 2010 APWA Reporter
Embracing e-learning in public works Mabel Tinjacá, Ph.D. Director of Professional Development American Public Works Association Kansas City, Missouri s our first foray into distance learning, APWA partnered with organizations such as the U.S. Department of Transportation, Associated General Contractors of America, and Oklahoma State University to produce satellite videoconferences from 1998 to 2000. Technology using a webinar format made much more sense as the organization began producing high-quality programs known as Click, Listen & Learn™ (CLL) on an ongoing basis. APWA was one of first associations to introduce this “webinar” format. For those members not familiar with APWA programs, our traditional CLL is a two-hour “live” event that relies on internal and external technologies of different companies, hardware, software, servers and phones. APWA’s very first CLL, entitled “GASB 34: What Your Agency Needs to Do,” was offered on June 6, 2000. Just six weeks after 9/11, APWA’s second CLL entitled “Are You Prepared to Respond to a Disaster?” was viewed by 159 participating sites; it is, to date, one of our best-attended CLLs. Since then, through bad weather, colds, sick children, a burning city and even a fire drill siren, CLLs have been delivered on schedule. Since 2001, APWA has produced over 150 CLL programs viewed at nearly 12,000 participant sites. It takes about three months to produce a CLL. Speakers come together for the concept meeting and work closely with our staff until the live event and the subsequent wrap-up. On average, 12 or more people directly and indirectly touch the CLL at APWA. This includes speakers, moderators, subject matter experts, editors, Technical Committees, marketing staff, proofreaders, 30 APWA Reporter
APWA now offers public works professionals on-demand, digital solutions to meet their continuing education needs.
registration staff and leadership. In addition to the 12 weeks producing the CLL, there is a career’s worth of knowledge brought to the presentation by each of the speakers, and that time is immeasurable.
Continuous Improvement The quality of our CLLs is exceptional, and should you purchase a webinar from another organization, it will be evident. Through the years the processes leading to the production of the CLLs improved as evidenced by the evaluations, the minimal technical difficulties and the ongoing popularity of the program. When the economy began showing signs of constriction and with increasingly tight budgets, it became important to offer our members instruction that was convenient, affordable and effective. At the 2009 APWA Congress in Columbus last September, I had the op-
portunity to meet with members of the House of Delegates and the First-Timers group, along with many public works professionals who were generous with information and suggestions. The ability to access courses when convenient rose to the top as a priority. When the weather is poor, and agencies cannot send crews out to inspect a bridge, then maybe this is a good time to learn more about construction inspection and maybe even to take an assessment to earn a certificate. The membership was suggesting they needed programs that could be offered when the need arose. This is something that could be accomplished through downloadable programs.
Downloadable and Prerecorded CLLs Everything came together because early in 2009, we had started expanding and embracing e-learning offerings
for our members. We wanted to make it as easy as possible for our members to access relevant information. Once we decided to move in this direction, it was a matter of purchasing software and hardware, and working with an e-learning IT professional who helped us to navigate the technical challenges of offering downloadable content.
program and added a certificate assessment. This workshop is also available as a single course. During this special offering, as many staff members as would like can take the assessment within the purchasing organization. There is only a small additional processing fee to the second participant and beyond who take the test and request CEUs.
We also decided to offer seven prerecorded CLLs as part of our CLL schedule this year. Our intent was to offer a beautifully-edited CLL, so that members and speakers could have a higher quality experience. As part of our customer service focus, we realized that bringing prerecorded and downloadable CLLs together gave our members an interesting choice. They could stream the program as usual, or they could download the program and watch it at their convenience.
With baited breath, “Asphalt Pavement Preservation” aired on December 3, 2009. Participants had the choice to participate in the CLL program or download it or both. Eighty-two participant sites became part of the next chapter in the continuous improvement strategy at APWA.
Economic Recovery Sometimes it is interesting how things come together. Sherri Zimmerman and the Education Committee were concerned that the economy would affect the ability of members to access training. Everywhere conversation turned to restricted budgets and the inability to travel to workshops. To meet this challenge, we decided to offer three bundles: The Economic Recovery Bundle; the Value-Added Bundle; and the Super Bundle. These groups of edited CLLs are currently being offered at a tremendously reduced rate so that public works directors can offer training across their organizations. The bundles contain our top-selling CLLs on a variety of topics from within the last few years. One of the bundles contains our Construction Inspection Certificate program. We reworked the content of the face-to-face workshop into a self-paced
We received multiple requests to offer popular programs a second time. Many agencies could not make the regularlyscheduled Thursday program. As we worked through the technology challenges for the downloadable program, our IT e-learning professional also set us up to stream CLLs. This allowed us to offer rebroadcasts. We have now offered three rebroadcasts of our most popular programs. “Retroreflectivity Part 1: Sign Retroreflectivity—What Is It and Why Should I Care?” aired on February 18, 2010, and “Retroreflectivity Part 2—Best Management Practices for How to Implement” aired on February 25, 2010. “Asphalt Pavement Preservation” will air on April 8, 2010. These edited rebroadcasts of programs give members a second chance to participate in programs that they could not access the first time they aired.
Aloha, Hawaii Time We usually start our CLL programs at 10:00 a.m. CST. This works well for most members living in the continental U.S. because it runs at 11:00 a.m. on the east coast and 8:00 a.m. on the west coast. However, members in Hawaii had to be ready at 6:00 a.m. to participate in the CLL. Last year at the request of Ann Burnett, then a member of the Board of Directors, we offered a CLL entitled “The Real Dirt on Subsurface Utility Engineering” on June 25 at 1:00 p.m. CST. That CLL went well and we were happy to try something new to better serve our members. Unfortunately, we did not receive enough demand to continue offering CLLs at two different times. Today we have another option to offer all of our members. We can offer streamed or downloadable
CLLs in real time. Public works professionals on the Hawaiian Islands can now plan to meet and participate in CLLs at their convenience; and, if they get up early, it will be to watch a beautiful sunrise before going to work.
On-Demand Streaming With the new fiscal year will come on-demand streaming. This will allow members to subscribe to an on-demand service for individual programs or to create and purchase personalized bundles. We will keep you posted on when these will be available.
Epilogue We would like to hear from you regarding your instructional and training needs. We are doing all we can to be at-par or stay ahead of the technology, and to make it as easy as possible for our members to access quality educational courses. In the end, investing in public works professionals is the same as investing in the communities in which we live. It affects the quality of life for all of us. We are all in this together. Thank you all for your suggestions and comments. Keep them coming! Mabel Tinjacá can be reached at (816) 595-5214 or email@example.com.
APWA introduces new e-Learning resources! Affordable • Effective • On-Demand
Training, professional development, and continuing education units (CEUs) can now be obtained anytime via the Internet.
For more information visit www.apwa.net/elearning April 2010 APWA Reporter
The concept of diversity: growing up and keeping pace with change Rosemary J. Baltcha Personnel Manager (retired) Fresno County, California, Public Works & Planning Department Chair, APWA Diversity Committee President, Central California Chapter n the late 1980s diversity topics primarily focused on race, ethnicity, sexual orientation, age and gender. I know because I taught class after class of begrudging and unwilling employees who would rather have been anywhere else in the world than in a County-sponsored class on diversity. But it was mandatory and so as we discussed stereotypes, tolerance and biases as they related to diversity issues, I could see guards coming down, wounds opening up, and the healing processes beginning. Communication, even when mandatory, is a powerful force. Women spoke of not being respected or treated equally as their male counterparts, people who were gay spoke of differential treatment by their coworkers and management, people who were over 40 talked about being passed up for
promotions, and people of color, like myself, spoke of being stereotyped and judged on factors other than merit. Of course, this list is brief, cursory and non-inclusive of the many diversity issues that exist; and, while society is not now, and may never be, completely free of individuals who promote these types of prejudicious ideals, things have changed for the better. We cannot deny there has been significant movement in our society towards neutrality. We are more respectful of other human beings and of their differences, and more importantly we have accepted and in some cases embraced the vast number of similarities that we have as humans. Diversity is becoming more sophisticated and adaptable. It is not just race, ethnicity, etc., but is like anything else that “grows up”—the primary focus is ever-changing. These changes are, of course, fueled by societal needs and challenges. Just as we all adapt to our changing environments, the focus of diversity also responds to current factors and changes in our workplaces. While attending the APWA International Public Works Congress & Exposition in Columbus, Ohio, I had an opportunity to participate in and moderate a very stimulating educational session entitled “Productivity through Generational Diversity.” I saw the session as a catalyst to discuss generational diversity and how the concept of diversity may change even more as we move forward as a society. There were 69 attendees at the session. It was an open-panel discussion format that included audience participation and focused on the stereotypes associated with each generation and how they affect our ability to work together. We responded, by generation, to direct questions from the audience. I believe the subject matter was timely and of particular interest to many people because at no other time in the history of the American workplace has there been four distinct generations working together. This is a prime example of the focus of diversity adapting to current workplace challenges. I wrote an article for the April 2009 Reporter that touched on the different generations, our stereotypical attributes, and for the most part how we communicate with each other. One year later we are still discussing the same topic with greater fervor and expanded elements. Why? Because it is pertinent and people are very interested in the anomalies of generational diversity because they encounter it daily.
32 APWA Reporter
I was honored to serve on this panel with William (Bill) Verkest, Past Region VII Director and 2006-2007 APWA National President, Director of Transportation and Public Works for the City of Fort Worth, Texas, representing the Silent Generation (ages 63-86).
dards that would not allow them to text or perform other “teckie” tasks at restaurants, in meetings, or other obviously inappropriate times. So, yet another stereotype dispelled or not, or did we just have the ability to have an open dialog about it? Again, communication is a powerful force!
Laura Kroeger, Colorado Chapter Education Chair, Graduate of the Emerging Leaders Academy, and Project Manager for the Urban Drainage and Flood Control District in Denver, Colorado, represented Generation “X” (ages 28-43).
Several others noted that in a meeting they could provide very useful information by instantly pulling up spreadsheets or other pertinent data, which was a point that was welltaken by others in attendance.
Charles (Chas) Jordan, Florida Chapter, West Coast Branch, Graduate of the Emerging Leaders Academy, and Senior Management Analyst for the City of Largo, Florida, represented Generation “Y” or Millennials (ages 9 to 27). Only 10% of this generation is even old enough to work. Those who are 18 to 27 and the rest are yet to come, but it is said that this generation will rival the Baby Boomers in numbers when it comes to term.
We discussed loyalty as it pertained to the older generations because many of us stayed at the same job for our entire careers, while many younger individuals seemed to change jobs every three to five years (maybe not so much in our current economy, but certainly in flush years). The X’ers and Millennials indicated this was not necessarily a matter of loyalty, but rather the inability of some organizations to provide an environment for growth and professional development (stagnation) as well as some agencies requiring time commitments which are so demanding that it left no time for family.
And as for me, I am Chair of the APWA National Diversity Committee, president of the Central California Chapter, Retired Personnel Manager for Fresno County Public Works and Planning Department, Fresno, California, and I represented the Baby Boomers (ages 44-62). As you look at the varied backgrounds of these panel members you immediately notice that in addition to our generational diversity there is also “professional” and “geographical” diversity involved which also serves to shape our views, opinions and general outlook on life. Who knows, these terms may be the next big focus for diversity issues. From a statistical perspective, this panel is not large enough to be called a sample which could statistically infer that it is representational of any larger segment. However, we had no difficulty working together and diversity did much to unify us as a team as we prepared for this presentation. Personally, I believe that this panel is representational of how American workplaces and organizations can effectively function, regardless of generational differences. For the Congress session each of the panel members gave an overview of common stereotypes (or unique characteristics) of their individual generations, with Bill, representing the Silent Generation, putting the rest of us to shame (in a good way) because he not only spoke about the personality attributes inherent to his generation, but the many significant contributions his generation has made to society as whole, which were very impressive. The discussion then turned to individual idiosyncrasies. For example, I explained how it was an irritant for me when my Generation “X” or Millennial family/friends texted, read emails, or played computer games on their iPhones, PalmPilots and Blackberries in restaurants and other places where I felt it was inappropriate. This irritant was quickly addressed by both the Gen X’ers and the Millennials in the audience who said that many of them had personal/professional stan
Both the X’ers and the Millennials can provide valuable insight to the rest of us on the importance of family/friends and the pitfalls of becoming a workaholic. Many of them are the product of workaholic Boomers who inadvertently thought it better to forsake their families for the advancement of their careers (and a better lifestyle for the families). These two younger generations openly discussed the positive factors of a balanced work life, systematic professional development, and the need to be continually challenged in order to increase their proficiency. There was a lot of good feedback from members of the audience, representing all generations, on a variety of issues. We reconfirmed (which is not new news) that communication remains the key factor in our ability to work together effectively. For example, if you are looking at your iPhone in a meeting and you communicate that you are retrieving data needed for that meeting, others will not be overly concerned that you are not paying attention. We also discussed common generational stereotypes which may or may not be true and which vary from individual to individual. We attempted to discern how the actual or perceived traits of each generation influenced specific behaviors. We tried to instill a sense of awareness in individuals to look beyond generational stereotypes and focus on solutions that will benefit everyone. Finally, we discussed striving to create a culture that allows each generation to function at its most optimum level while still maintaining flexibility, mutual value and respect. The Diversity Committee and its two very active subcommittees, Progressive Women in Public Works and the Subcommittee on Generational Issues, will continue to work on promoting and advancing the “Many Faces of APWA” April 2010 APWA Reporter
and responding to the ever-changing focus of diversity. The Generational Subcommittee has focused on college students and young professionals, both engaging and retaining this group; as the committee looks forward (2010) they will continue focusing on young professionals but will also include the retired professionals. How can we keep the recently retired, with their professional and institutional knowledge engaged (in our workplaces and in our chapters) for the mutual benefit of both groups? What we know initially is that just because someone retires doesn’t mean they are ready to “rock on their front porch” for the rest of their lives. These folks have years of experience and knowledge and many of them are willing to share. How can we tap into this resource to benefit our young professionals, our chapters, and even our workplaces in times of dwindling financial resources? This is the task at hand for the Generational Subcommittee.
hesitate to contact us. We welcome your input and are here to be a resource to you in your chapters and workplaces. It is important in closing that I acknowledge the dedication and commitment of the APWA staff. Without them our work would literally be impossible. Thanks to all. Rosemary Baltcha can be reached at firstname.lastname@example.org.
Excellence in Snow and Ice Control Award APWA’s Excellence in Snow and Ice Control Award was established to promote excellence in the management and administration of public works snow and ice operations, and to promote the best practices in snow and ice removal while minimizing environmental impacts. The award is presented annually at the North American Snow Conference. Following is this year’s recipient.
City of Prior Lake, Minnesota
The Diversity Committee meeting at the 2009 Congress in Columbus. From left: Rosemary Baltcha, Committee Chair (2009-10); Jennifer Adams, Committee Chair (2007-09); and Kaye Sullivan, Staff Liaison
The Progressive Women in Public Works Subcommittee has been very successful in identifying and promoting networking, educational and mentoring opportunities specifically for women in the public works arena, and while they will continue with these efforts for 2010, they will also look at what opportunities, if any, exist for recognition of women who work in the public works field. Their efforts to further educate the public and heighten the awareness and understanding of women’s issues in public works is noteworthy. The Diversity Committee and its subcommittees sponsor a number of events at Congress each year that deal with a myriad of issues that support all facets of diversity and respond to new challenges. We encourage you to look for and attend these sessions while at Congress. We are committed to our theme of “inclusiveness” for all and will continue to make strides towards advancing these efforts. If you have a particular issue or area of interest, or specific knowledge pertaining to anything touched on in this article or relating to any area of diversity (age, gender, race, etc.), please do not 34 APWA Reporter
In 2004, the City of Prior Lake implemented a “smart” snow and ice control program that valued public safety, protection of the environment, and fiscal responsibility. Since the program was implemented the City has reduced total tons of salt used annually by 30% and application rates per lane mile by up to 65% with upgraded equipment. From a fiscal perspective these reductions are even more important when considering that the City’s maintained road mileage has grown by 5% and the cost of salt has increased by nearly 66% over that same period. Prior Lake’s “smart” snow and ice control program uses a customized approach to meet the City’s goals. Staff uses weather forecasting data in conjunction with on-board temperature sensors, automated control systems, and specialized sanders to deliver snow and ice control. This minimizes chemical use by controlling rates and using chemicals customized for weather conditions. Staff also developed five different anti-icing mixtures that can be pre-mixed or mixed on demand to meet specific pavement temperatures and conditions. Because the staff mixes and maintains their own chemical solutions, they have ultimate flexibility in addressing a variety of weather conditions in both an environmentally and economically responsible manner. The City literally develops a specialized plan for each winter weather event. The City of Prior Lake serves as a great model utilizing the latest technologies and best practices in snow and ice control.
The World’s Water Event June 20–24, 2010 Chicago, Illinois
Join thousands of your peers and network. See the innovations of more than 500 exhibiting companies, and benefit from the knowledge of more than 1,000 water industry experts who will be speaking and presenting at ACE10 in Chicago.
DISCOUNT RATES AVAILABLE THROUGH APRIL 24 Visit www.awwa.org/ace10 for the most current information, and to register, for ACE10.
SHOWMETHEWATER 11379 American Public Works April ACE10.indd 1
3/9/2010 9:48:22 AM
Two Great Outreach Tools to
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K–5th Grade Discovering the World of Public Works introduces K–5th grade students to the exciting world of public works. The program has four goals: • introduce children to four key areas of public works: construction, traffic and transportation, solid waste, and water and wastewater, • inform children about basic public safety concepts, • stimulate children’s interest in public works as a career choice, and • increase society’s awareness of what public works employees do for our communities.
Ways to reach out to young people in your community: • Present the Discovering and Exploring the World of Public Works curriculum to local classrooms. • Donate the curriculum materials to local schools.
• Distribute the curriculum materials to local libraries, doctor offices, city halls, children’s hospitals, businesses, etc. • Hold an informal open house, community outreach activity or picnic. • Submit press releases to your local newspaper pertaining to the K–8 curriculum materials.
Teach Kids About Public Works Instructor’s G u
Student Almanac Brittany Barr Sheila Bailey
by by Jan Goldberg based on work Illustrated by