APSCo Resource Handbook (Non-member ver 2025)

MEMBER RESOURCE HANDBOOK Maximise the value of your APSCo Membership

TABLE OF CONTENTS Welcome

3

About Us

4

Membership Benefits

6

Member Resource Library

7

Professional Development

9

Advice & Support

14

Networking & Events

15

Our Partners

21

Contact Us

22

WELCOME As an association with global connections, we give our Member companies an innovative range of programs and resources designed to develop their businesses and the people within it to gain competitive advantage.

APSCo is proud to be the stand-alone industry body to represent the professional recruitment markets, enabling us to focus on the specific needs of our Members across lobbying and advocacy, content and education, resources, tools and networks as well as flagship events for the sector.

Through our highly respected Partner network we provide timely updates, guidance and key information to professional recruitment firms looking to maintain best practice standards within a framework of compliance.

Our Member Resource Handbook is designed to give you a comprehensive guide to everything we offer along with exclusive member offers, discounts and tools.

Welcome to APSCo, we look forward to supporting you.

Lesley Horsburgh Managing Director, APSCo Australia

ABOUT US The Association of Professional Staffing Companies (APSCo) was formed to give all firms involved in the recruitment of professional talent, that have a commitment to excellence, the specialist support and distinctive voice they need to be successful.

APSCo gives candidates and employers an internationally trusted badge of quality whilst providing Member companies with an innovative range of programs and resources designed to develop their businesses and their talent as well as gain competitive advantage.

Our Brand The APSCo brand is recognised globally to represent: Respect: acknowledging the importance of professional recruitment companies and advocating the value and quality of the services provided.

Integrity: displaying best practice and quality benchmarks in all stakeholder relationships.

Relationships: developing connections between all stakeholders to encourage advancement through networks, services and peer support.

Leadership: providing information, business intelligence, and innovative ideas to spur business success for stakeholders.

Success: creating an efficient and financially secure organisation that delivers outcomes to support the business growth of stakeholders.

Our Purpose APSCo Australia’s purpose is to be the Association of choice for the professional recruitment and talent management sector.

Our Commitment APSCo Australia’s commitment is to inform and govern the conduct of all Members companies by: delivering: research and benchmarking to inform public policy discussion establishing business and professional benchmarks through education and advice building programs and campaigns to support business growth and competitive advantage and exposure to global opportunities enforcing the requirements set by the Code of Conduct, Rules, Guidelines and Constitution that govern all Members

ABOUT US

MEMBERSHIP BENEFITS Exclusive insightful Webinars Access to high quality webinars that have earned a reputation for their insight, expertise and interactive format.

Legal Templates & Advice Access to up-to-date Employment templates, contracts, and guidelines that comply with changes in employment legislation and Advice Line service.

Lobbying & Advocacy We Advocate growth levers, across all APSCo regions supporting flexible labour markets, differentiating in law highly skilled, and highly paid, independent professionals from lower skilled, potentially more vulnerable contractor workers.

Commitees & Networks Informative committees and networks like our In-House Counsel Group, our Finance Director Network, the Medical Recruitment Group, Marketing Network and various State Committees.

Professional development Exclusive and complimentary enrolment for all team members in the Complete Recruiter Training Program, access to enrol consultants into our Staffing Professional Certification, Appropriate Workplace Behaviour Programs and WHS Assessment Training for On-Hire Firms.

Insights & Guidance Insights and guidance provided by APSCo's Affiliate Partner network and APSCo's global association network.

Industry events Unlock opportunities to attend events and conferences like the Emerge Conference and APSCo Gala Dinner. Gain valuable insights, expand your professional network, and elevate your career development.

MEMBER RESOURCE LIBRARY Our Member resource library is home to a broad range of contract templates, guidance notes, checklists and more. Covering a range of topics, our library is continually updated with relevant content that is aligned to the changing regulatory landscape. Here’s a selection of our recently updated resources:

Contract Templates PTY LTD Independent Contractor Agreement Template Individual Independent Contractor Agreement Template Client Service Agreement Template Contract Flex Worker Agreement Contract Template Employment Contract Template Sexual Harassment and Sex & Gender-Based Harassment Prevention Plan and Template Right to Disconnect policy template

Up to date policies Leave and Parental Leave Policy Labour Hire in Australia – what are the current Labour Hire Licencing laws?

Modern Slavery statement

Guides 2024 Year end tax planning and financial reporting guide The Multifactor Test: Is a worker an employee or contractor?

Ultimate Guide for On-Hire Businesses: Achieving Work Health and Safety AI and its responsible use Whitepaper Due Diligence Checklist - Top 10 Questions to ask AI system suppliers (Squire Patton Boggs)

Webinar recordings Browse our Webinar recordings available in the Member Resource Library using keywords in the search bar

What our Members say “...Their expert guidance, comprehensive educational resources, and commitment to industry best practices have empowered us to stay ahead of emerging trends in the recruitment sector.

APSCo's support is a cornerstone of our dedication to delivering excellence, enhancing our ability to provide exceptional service to our clients and candidates.”

- Troocoo

“... APSCo provides us with invaluable resources, industry support via lobbying on key issues directly effecting our professional staffing sector, networking opportunities, enabling us to focus and deliver exceptional recruitment services. The APSCo Certified Professional program sets a benchmark of quality, standards and professionalism for recruiters engaging with candidates and clients and offers a marketing point of excellence.”

- Whizdom

PROFESSIONAL DEVELOPMENT The Complete Recruiter Training Program What is this program about?

The Complete Recruiter Training Program is a brand new 8-module training program exclusively available to APSCo Members as part of their annual membership subscription.

Designed to establish new recruiters into consistent, high performing work patterns, or refresh experienced recruiters with important reminders on process, mindset and behaviour, this program has been specifically curated alongside 2 of the market’s well-known coaching and training faces: Sophie Robertson and Russell Webb.

What’s included?

Modules focus on the essential skills required of any complete recruiter: How to be successful in the recruitment industry Building Your market through candidates Introduction to business development Relationship building with clients Taking an effective job brief Managing the temp process Managing the perm process Keeping the business on your terms Students that complete the full program qualify for a certificate of attainment.

Don’t spend thousands on essential recruitment training, enroll your recruiters in The Complete Recruiter Training Program – a game-changing advantage for APSCo member companies.

Sophie Robertson Younique Coaching

Russell Webb Claverdon Consulting

PROFESSIONAL DEVELOPMENT APSCo’s Certified Staffing Professional Program Give your consultants confidence and de-risk your business with APSCo's Certified Staffing Professional Program What is this program about?

APSCo Australia’s Certified Staffing Professional Program (formerly Recruitment Professional Certification Program) has delivered a self-managed, knowledge-based Certification program that empowers consultants to have confidence in their understanding of the complex elements of compliance when managing talent and clients.

The Certification Program has been designed to inform and update recruiters and staffing professionals throughout their career, from new talent entering the profession through to the more seasoned recruiter or staffing professional - equipping them with the compliance knowledge and support to significantly drive their conversations with clients and candidates to achieve best practice processes and support commercial success.

Privacy EEO & Anti-discrimination Reference checking Licensing & Regulation Workplace Migration APSCo Code of Conduct

What does it involve?

Enrolment in the APSCo Certified Staffing Professional Program is open to any individual in the Australian recruitment and staffing industry.

Staff can enrol as independant students or businesses can enrol staff in groups with discounts available for groups of 5 or more.

APSCo Australia Members receive a 50% discount off of the full retail price for enrolment.

6 Modules to complete Learn and pass 6 modules within a 6 month time-frame to be recognised as a fully certified professional

Gain a competitive edge APSCo Certified Staffing Professionals have access to exclusive logos and a position statement that can be used on any digital or printed material to support them to promote their knowledge and compliance and stand out from the crowd.

PROFESSIONAL DEVELOPMENT Age Inclusive Recruiter Program

FIND OUT MORE AND SIGN UP HERE

The Age Inclusive Recruiter program in partnership with AgeInc is a practical initiative that helps recruiters and hiring managers attract, assess, and advocate for talent at every stage of life.

This program is about ensuring every candidate, regardless of age, has the opportunity to contribute, grow, and thrive; and to ensure consultants, and the clients they recruit for, are actively contributing to a more equitable workforce. This program is designed to create a competitive advantage for APSCo members, as hiring inclusively isn’t just the right thing to do, it’s smart business.

Become an Endorsed Age Inclusive Recruiter today.

Appropriate Workplace Behaviour Training In conjunction with the Labour and Employment team at Squire Patton Boggs, we've released a series of 3 video training modules, along with a documented policy, to support the training of your teams in this essential area of Australian law.

What is included?

The following three modules which comprise APSCo's Appropriate Workplace Behaviour Training provide an overview of Australian law as it relates to bullying, discrimination and harassment in the workplace, as well as complaint handling procedures. Each module is presented in an easy-to-follow video format, with quiz questions to enhance the overall learning experience With legislation at both State and Federal level to prevent and deal with these behaviours- are your confident your teams know what constitutes appropriate workplace behavior?

This training is timely, relevant and above all, essential.

Invest in your people and ensure they have the necessary knowledge and skills to operate in a respectful and inclusive workplace environment. It's the law.

For more information contact Carly Fordred at APSCo Australia to discuss your buisness needs and purchase the modules.

Visit the site here.

WHS Assessment Training for On-Hire Firms Are your staff trained and competent to perform Work Health and Safety Assessments of host organisations when placing on-hire workers, as recommended by regulatory guidance?

What does this Training include?

This training session, offered by APSCo and delivered by Amy Towers from Risk Collective, aims to provide participants with essential skills and knowledge for conducting effective work health and safety (WHS) assessments. Participants will learn to identify hazards, assess risks, apply the hierarchy of control, and review risk controls.

Training your recruitment staff is absolutely essential. Without it, sending them to a client site with just a checklist and no knowledge of risk management isn't sufficient. Critical details might be overlooked. Our session equips them with the skills to identify workplace hazards, understand risk, apply risk control measures, and emphasise the importance of reviewing risk controls.

See what our attendees had to say about the training session ‘I enjoyed the case studies and real-world examples that were shared, and the application aspect involved as well.”

“...We covered a lot of white collar topics which makes it more applicable for our company.”

Presented by: Amy Towers Founder & Principal Advisor Risk Collective

“It really hammers home the importance of safety and having all of the boxes checked.”

ADVICE & SUPPORT Through our partner network Members can access a range of free advice to support their business operations, stay ahead of compliance and ensure best practice standards are maintained.

See the Advice Line topics below that we offer to service your business needs

NETWORKING & EVENTS

Upcoming events Click here to view the full calendar of events

APSCo Australia hosts events throughout the year for peer to peer networking and to share insights from highly experienced recruitment and staffing professionals.

Member Committee Meetings Supported by the national Association secretariat, our Member committee meetings are responsible for driving state-based initiatives and providing leadership on local issues in the interests of all APSCo Members located in the VIC, QLD, ACT and NSW region.

Working Group Meetings Our Working group meetings bring professionals together to share ideas and challenges.

These consist of the: Medical Recruitment Working Group

Finance Director Network

The Medical Recruitment Working Group brings members together to discuss challenges, share insights, and shape best practice in medical recruitment.

A supportive forum designed for CFOs, Finance Directors, and Finance Managers in recruitment

In-House Counsel Working Group A place where the legal eyes and ears of APSCo Member companies can raise and discuss the issues affecting them

Compliance Ready Network This is a new online network designed for anyone responsible for WHS & Workplace compliance within the APSCo membership.

Marketing Meet-up The Marketing Meet-Up brings together marketers to share ideas, strategies, and insights that elevate recruitment marketing and brand impact.

Future Forward Network The Future Forward Network is APSCo Australia’s new quarterly forum, chaired by Jacky Carter, bringing members together to share insights and stay ahead in a changing market.

EOY Networking Drinks This event brings APSCo members and our wider network together in a relaxed setting to celebrate the year's successes. It is an excellent opportunity to reconnect with industry peers, establish new connections, and reflect on the achievements and growth within our community.

Executive Lunches Our executive lunches provide a unique opportunity for members to network and engage with industry leaders and peers in an intimate setting. Each lunch focuses on a specific sector, such as the Medical and Finance network, offering valuable insights and fostering meaningful connections. These events are designed to share expertise, and build relationships that support professional growth and collaboration among our members.

What our Members say “APSCo's rigorous standards, invaluable resources, and advocacy efforts have consistently reinforced our reputation and helped us navigate complex industry landscapes. “ - Chandler Macleod

“... As an APSCo member, we have gained invaluable industry insights and support, bolstering our commitment to excellence. The recruiter certification programs and engaging webinars have notably enhanced our team's expertise. We eagerly anticipate exploring new growth opportunities with APSCo.” - Peoplebank

EOY Networking drinks - QLD

EOY Networking drinks

EOY Networking drinks - ACT

Women in Leadership event

AI Parliamentary Executive Lunch

NETWORKING & EVENTS APSCo’s Gala Dinner The Gala Dinner is our biggest networking event of the year, where we recognise the achievements and excellence of companies in the professional staffing and recruitment industry.

The Awards for Excellence winners are honored at this entertaining and unforgettable evening, making it a true celebration of excellence.

2025 APSCo Gala Dinner, held at the stunning Doltone House, Darling Island in Sydney

Upcoming events Click here to view the full calendar of events

NETWORKING & EVENTS Emerge Conference Emerge is our annual full-day conference, featuring an impressive lineup of speakers who bring experience, expertise, insight, and influence in the recruitment industry to life through interactive panels and keynote sessions.

Attended by recruitment professionals and leaders, Emerge is the perfect opportunity to network with peers and clients, gain cutting-edge insights, and walk away with practical strategies and valuable connections that will transform your business and shape the future of our industry.

2025 Emerge Conference, held at Parliament House, Sydney

Upcoming events Click here to view the full calendar of events

What our Members say “APSCo provides invaluable support through SME seminars, training sessions, and expert advice, ensuring our compliance with industry standards and regulations. Their inclusive approach covers legislative updates and best practices, helping us stay ahead of regulatory changes and industry trends.

APSCo's lobbying efforts help us stay actively engaged with government bodies, addressing critical industry issues...”

- Keane Consulting

“APSCo has been instrumental in providing us with unparalleled access to industry insights, legal expertise, and professional development resources. This has not only empowered us to stay ahead of market trends but also to navigate the complex regulatory landscape with confidence. ... The networking opportunities presented through APSCo events have led to some of our most fruitful partnerships. These connections have been vital in fostering innovation and collaboration within our business....”

- Infinite Consulting

OUR PARTNERS APSCo’s Global Partners

APSCo Australia Premium Partners

APSCo Australia Associate Partners

APSCo Australia Affiliate Partners

CONTACT US

Lesley Horsburgh Managing Director lesley@apscoau.org

Kevin Collier Membership Manager kevin@apscoau.org

Carly Fordred Marketing and Communications Manager carly@apscoau.org

Jessica Leong Admin, Events and Marketing Coordinator jessica@apscoau.org

https://www.apscoau.org