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November 2017

Achieving the Dream:

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AVC Tech Services Page 9

7 Steps to Improve Cyber Security Page 10

Cover Photo by: Chris Ackerman

Chris Ackerman’s





Glenda Bayless


Chairman's MESSAGE By Victoria Martin Staff

Janice Moore President/CEO Nyesha Loyd Burnatte Executive Assistant Joy Adkins Membership Services Representative


Ambassadors • Executive Government Relations

Executive Committee Chairman Victoria Martin

First Vice Chairman Chris Ackerman Treasurer Virginia Watterson Secretary Janice Moore Past-Chairman of the Board Bob Tinsley

Members of the Board Richard Bounce Arlene Pence Bruinsma Isaac Cisneros Thomas Hallin Dana Hernandez Tom Hoegerman Carol Thomas- Keefer Raghada Khoury Kari Leon Kevin Mahany Miriam Munoz Richard Richter Terry Saenz Sabrina Schneider Tessa Schutz Mike Thrapp

Source Magazine

Editor & Designer Chris Ackerman - Signify Designs Printed at Mojave Copy & Printing The AV Business Source Magazine is published monthly by The Apple Valley Chamber of Commerce Spirit River Center 16010 Apple Valley Rd. Apple Valley, CA 92307 Tel. 760.242.2753 Fax. 760.242.0303 Email. info@avchamber.org Web. www.AVChamber.org

Happy November! With the holiday season approaching and thoughts of pumpkin pie filling my head, I’ve been reminding myself to focus on my 2017 business and family goals to create the best launching pad for what’s to come in 2018. At ArchAngel, we hold our annual planning meeting each November, and plan to utilize all the benefits of belonging to the Apple Valley Chamber of Commerce to help our business succeed! A fantastic way for you to become involved with the Chamber and your community is by joining a committee. Three committees I’d like to highlight are our Ambassador Committee, Political Advisory Committee, and Brewfest Committee. Ambassador Committee: The Ambassador Committee, chaired by Miriam Munoz of Valley High Honda and Kia, is truly the face of the Apple Valley Chamber. Our “red shirts” attend all luncheons, ribbon cuttings and Chamber events and do an excellent job making each member feel comfortable and welcome. Joining this committee is an excellent way to network! Political Advisory Committee: The Political Advisory Committee, chaired by Kari Leon of Agio Real Estate, is perfect for those interested in state and local issues pertinent to the business community. We invite you to join the committee or contact us if your business is struggling or facing an issue that you’d like to see changed. We’ll connect you with resources available, advocate for your business and even accompany you to Town Council meetings to bring issues to our amazing Community Leaders attention. Brewfest Committee: The Brewfest Committee, chaired by Sabrina Schneider of Off the Grid Brewery and Chris Ackerman of Signify Designs & Coldwell Banker, is one of our most fun committees! If you’re looking for a way to get involved and love event planning (or delicious beer), give us a call and join! Our first annual Brewfest in June was a HUGE success. We plan to make it even bigger and better in 2018 and would love your help and ideas! Last but not least, I’d like to share with you some EXCITING news…drumroll please…on Friday, December 1st we will be hosting a new flagship event, the first annual Apple Valley Chamber Winter Wonderland at Sunset Hills! This will be an elegant event like no other, and a great opportunity to advertise your business through a sponsorship or table. Event proceeds will not only benefit the Chamber, but the Sunset Hills Children’s Foundation as well. Call (760) 242-2753 to reserve your seats today. Thank you for your support of the Apple Valley Chamber of Commerce. As always, if you have ideas, concerns, or feedback of any kind please don’t hesitate to contact us. We’re here to serve you!

Victoria Martin

Calendar November 2017 November 8th Executive Committee Meeting Chamber Conference Room, Spirit River Center 8:00 a.m. – 9:00 a.m. Chairman: Victoria Martin, ArchAngel Estate Planning November 14th Board of Directors Meeting Chamber Conference Room, Spirit River Center 16010 Apple Valley Road, Apple Valley 8:00 a.m. – 9:00 a.m. Chairman: Victoria Martin, ArchAngel Estate Planning November 15th Chamber Membership Luncheon Apple Valley Golf Course, 15200 Rancherias Road, Apple Valley 11:15 a.m. – 1:00 p.m.

November 17th Ambassador Committee Meeting Chamber Conference Room, Spirit River Center 16010 Apple Valley Road, Apple Valley 12:00 p.m. – 1:00 p.m. Chairman: Miriam Munoz, Valley Hi Auto Group

December 2017 December 1st Government Relations Committee Meeting Chamber Conference Room, Spirit River Center 16010 Apple Valley Road, Apple Valley Noon – 1:00 pm Chairman: Pat Orr, Little Caesars

General Membership Luncheon November 15, 2017 Apple Valley Golf Course 15200 Rancherias Rd. Apple Valley, CA 92307 Check-in begins at 11:15 a.m. Lunch is served at 11:30 a.m.

Program Grand Jurors Service

Table Sponsor Salvation Army

Drawing Terry Saenz, VVAPL Humane Society

Member Stats New Member

Ticket Sales Armida Murphy

Ambassador Chair

Bluestar Properties

Miriam Munoz, Valley Hi Auto Group

12176 Industrial Blvd #1 Victorville, CA 92395 (760) 241-5995

Ambassadors Jackie Bounce, Bounce Realty Joan Phelps, Hi-Desert Center for Spiritual Living Miriam Munoz, Valley Hi Honda Linda Martin, Linda’s Tailor Shop

Renewing Members

Anita Holmes, California Writers Club

Desert View Memorial Park

27 years

Golden State Water Company

22 years

Alpha Connection, Youth & Family Services

20 years

Agio Real Estate

14 years

Cisneros Brothers Plumbing

6 years

SaddleRock Reverse Mortgage

6 years

Apple Valley Church of the Nazarene

2 years

Automobile Club of Southern California

1 year

Tessa Schutz, Kranbox Barbara Smith – Mohahve Historical Society Armida Murphy Eva D’Antonio, CBS Radio Wendy Ramey, Agio Real Estate Curry Ramey, Agio Real Estate Isaac Cisneros, Cisneros Brothers Plumbing Tori Millian, Agio Real Estate, Inc. Tammy O’Neal, Agio Real Estate, Inc.


Apple Valley Chamber of Commerce (760) 242-2753 or nyesha@avchamber.org


We appreciate the overwhelming response in attendance at the General Membership Luncheon and wish to accommodate all members in attendance. In our efforts to fulfill the reservations at the Apple Valley Golf Course for the monthly luncheon we ask that members R.S.V.P. no later than the Thursday before the luncheon. Should a member reserve and not attend, the lunch fee of $25.00 will be billed to the member. Notice of cancellation of reservations for the luncheon must be made 24 hours in advance in order to avoid the lunch fee. Reasonable accommodations will be made for individuals with disabilities upon request.

$20.00 per person with reservation $25.00 per person at the door without reservation $30.00 for non-members


Achieving the Dream: Jayco Industries

We all go through times in our lives when we daydream about ideas of things that we’d like to accomplish and places we’d like to be in the years ahead, but how many of us execute those ideas in the garage of our home? Jay Jeffs did in 1 9 8 6 , w h i c h has grown to become what we know today as JayCo Industries in Apple Valley, California.

Embarking on a concept originally started by his father, Jay began repairing and installing mailboxes for local residents in the High Desert for $39. The small business quickly expanded as requests to service commercial accounts accumulated. After 6 years of repairs, Jay realized that the market needed a high quality, single locking mailbox for both residential and commercial use. He started manufacturing his own patented locking mailbox, The Letter Locker – a high security, locking mailbox for residential and

Member F.D.I.C.

By Joy Adkins

commercial use. The Letter Locker is the most secure mailbox on the market. Each mailbox can be customized to fit the needs of individual customers. JayCo Industries manufactures his products from 100% USA made raw materials and labor. By 2001, J a y C o Industries acquired a larger manufacturing facility in Apple Valley, California containing offices and warehouse space, which allowed him to add modern manufacturing equipment. By 2009, a second location in San Diego, California was opened to help further service his growing customer base. In early 2015, he purchased a facility in Escondido, California once again expand his operations in the Southern California region. In 2015 JayCo Industries also ventured into a family partnership and acquired a product packaging vendor in Redlands, California. With these facilities, including a pilot location in Las Vegas, JayCo Industries not only serves the communities in which they are located, they are able to provide outstanding service to the entire country.

Aside from operating his successful business, Jay Jeffs is active and participates in his local community such events with the Apple Valley Chamber of Commerce,



A NEW WAY OF LIFE CHOOSE THE PROPER POT AND PAN SIZE This will ensure that you are boiling the food in as little water as possible.

High Desert Opportunity, and others. He is also the Vice President of the Apple Valley Fire Protection District Board of Directors. Jay is a loving husband and father. He and his wife Sara have a daughter, Charlotte. The U.S. Small Business Administration, Santa Ana District Office selected Jay Jeffs as 2017 Small Business Person of the Year Finalist. 2017 marks JayCo Industries 30 years of business that grew from the garage of his parents home. On behalf of the Apple Valley Chamber of Commerce, congratulations to Jay Jeffs and everyone at JayCo Industries for continued success!

Sources: Apple Valley Community Directory, Town of Apple Valley Jay 30 Anniversary interview via Facebook, Small Business Administration website: sba.gov

PLAN AHEAD WHEN THAWING FROZEN FOODS Instead of running it under hot water, leave them in the fridge overnight.

WASH VEGGIES AND FRUITS IN A BOWL OF WATERÂ Scrub them with a vegetable brush rather than rinsing them in the sink.

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Apple Bites

Louisa Miller, Small Business Development Center (SBDC) Consultant, announces her retirement and introduces Vincent McCoy, Director of the SBDC who will try to fill her shoes!

Sheriff John McMahon presents on “Operation Desert Guardian” a very successful, summer-long crime sweep initiative in the Victor Valley.

Creative Arts Theater performs the opening number to the musical “Chicago” with “All That Jazz!”

Dana Hernandez, Simply Rockin’ It Events, promotes her Christmas event for individuals with special needs.

Johanna Castaneda, with US Bank, and our newest Ambassador, delivers another raffle prize at our luncheon.

Photos By Chris Ackerman

Brian Ortega, Toyota Valley Hi, announces the opportunity to “ Win A New Car!”

Terry Saenz, VVAPL Humane Society, and Cari Thomas, President of High Desert Opportunity invite us all to Victoria Gardens Cultural Center on November 2.

Miriam Munoz, Valley Hi Auto Group, announces Christmas Winter Wonderland event December 1 supporting the Chamber and Sunset Hills Children’s Foundation.

Michael Stevens presents at our luncheon “Strategies to Prevent/ Reduce Crime.”

Board Chair, Victoria Martin, welcomes Dana Hernandez who also represents our new member, American-Pacific Borate & Lithium to our Chamber.

Rachel Tonyan, from Tonyan Coffee invites us all to their six-year anniversary party!

Rev. Dr. James Munyi, presents his newly published book “Out of Season” spiritual daily reflections for the workplace.

Mayor Scott Nassif announces the upcoming Paws and Claws event at Civic Center Park.

Irene Gaulke, with Irene Jewelry Girl – Premier Designs, invites the members to get their head shot photos, and glam up with Premier Designs beautiful jewelry.

Business Spotlight AVC Tech Service is a company dedicated to excellent customer service. We offer managed services to our clients, in order to keep their systems running without interruption. We are educated and certified. Our company is highly capable in high level systems such as Cisco, Complex Servers, Firewall setups, Exchange, and much more. At our store front we sell and repair computers. AVC Tech Service works with everyone from individuals to large corporations. Computers are solutions, not problems. We want to help our customers find the right solution at the right price. Need help right away? Call (760) 998-1003 for remote support available 24 hours. Get in touch with AVC Tech Service Monday - Friday 8am–5pm. Located at 21805 Highway 18, Apple Valley, California 92307.

Check us out on the web www.avctechservice or email us contactus@avctechservice.com

Glenda Bayless


Tax Return Preparation - All Types Tax Audits, IRS, FTB, EDD Tax Problems Specialist Accounting • Payroll Services $50 DISCOUNT FIRST VISIT

760-240-0000 • Fax: 760-240-0996 • gbcpa@glendabaylesscpa.com 23819 Huasna Road, Apple Valley, CA 92307

Business MOMENT (BPT) - There was a time you could run a small business with a bank account, a telephone, an internet connection and some sort of physical base. These days, cyber security has been added to this list as a necessity nearly every small business owner needs to consider. This is especially true for small businesses such as law offices or accounting firms that deal with a client’s highly sensitive information. Despite recognizing the need for effective IT security to guard against the next cyber attack, 83 percent of businesses say organizational difficulties put their company at risk, according to a global survey conducted by Citrix. In addition, 74 percent of businesses say they need a new IT framework to improve security and reduce risk. Because of the highly technical and complicated nature of cyber attacks, many small business owners don’t understand the enormity of these threats, and most learn the hard way. For example, Dr. David Krier, whose Volunteer Voyages lost over $14,000 through fraudulent withdrawals, learned that banks do not always offer protection against these attacks. His organization was not reimbursed for the money the cyber thieves stole. The situation is not improving. Recently, CBS reported a drastic rise in phishing scams. In 2017, 200 organizations were victims of a phishing scam that resulted in the theft of the data of several hundred thousand employees. “Because most of the news coverage happens when big companies like Equifax or Target are attacked, many small business owners mistakenly believe that only larger companies are at risk of a security breach,” says Nate Spilker, vice

7 Steps to Improve Cyber Security president, product management at Citrix. “The fact is, the majority of cyber attacks will have a detrimental impact on small businesses if they do not have a cyber security plan in place.” Cyber security is a very real and very serious matter, but the more you know about it, the better you can prepare against an attack. These seven steps lay the groundwork for establishing an advanced and costeffective way for small businesses to better guard against the ever-present reality of a cyber attack.

1. ASSESS CURRENT SECURITY TOOLS Your company’s data is only as safe as the technology it employs. Instead of thinking how well protected you are, consider bringing in an outside consultant to expose your vulnerabilities. This will help you to honestly analyze the current tools your company uses and understand where you can improve.

2. INVEST IN STAFFING It can be challenging for a small business to hire new employees. But because the cyber threat is so real and potentially devastating, hiring knowledgeable and experienced security personnel might be the most important step you can take to protect your business.

3. ENCRYPT YOUR DATA You may trust your personal photos and music to the web, but your business’s and your clients’ data raises a whole other host of concerns. Many business-class cloud services employ encryption technology, which transforms data in an indecipherable code that can only be opened with a specific key as it travels between secure destinations. Continued on page 11

Cyber Security

Continued from page 10

4. THINK BEYOND PASSWORDS It’s safe to say most people are unable to remember all their passwords. Not only are passwords cumbersome, but poor password practices can create major security problems. In fact, 91 percent of security professionals think passwords will be a thing of the past within a decade. Many security experts now recommend user authentication technology to make protecting data both easier and more effective.

5. USE A CONSOLIDATED PLATFORM By implementing a secure, company-wide tools that includes file sharing, storing and document signing as well as remote desktop access that integrates with common business apps like Microsoft Office 365, employees will be more collaborative and productive. They will also be able to work from anywhere, on any device, at any time.

6. CREATE AND ENFORCE A STANDARD IT POLICY Whether you have a traditional office setup, contractors working remotely or a bring-your-own-device policy, make it a priority for employees to understand the security risks involved with using unapproved applications.

7. BE PROACTIVE Stay updated on the latest developments and concerns in the cyber security landscape and how you can improve your company’s defenses. For instance, take the time to review how the ever-expanding Internet of Things (IoT) can both benefit and add new security risks to your company.


Apple Valley Chamber of Commerce 16010 Apple Valley Road Apple Valley, CA 92307



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SUBMISSIONS Nyesha Loyd, editor, accepts articles for possible newsletter publication. Articles are subject to editing and will be published on a space available basis.The Apple Valley Chamber of Commerce assumes no responsibility for the care or return of submitted materials. DISCLAIMER All reasonable efforts have been made to ensure the accuracy of the information contained in THE BUSINESS SOURCE. The Apple Valley Chamber of Commerce accepts no responsibility for damages arising directly

18484 Highway 18, Suite 150 Apple Valley, CA 92307 760-242-6083 lupe.d@century21fairway.com

or as a consequence of the use or publication of inaccurate information.The opinions expressed by contributors are their own and are not necessarily shared by THE BUSINESS SOURCE, its staff, the Apple Valley Chamber of Commerce or its advertisers. Editorial content is intended as general information and not seen as specific legal or financial advice. For such, readers are advised to consult professionals in the appropriate field. The Apple Valley Chamber of Commerce assumes no liability resulting from advertising contained in this publication.


Profile for Apple Valley Chamber of Commerce

November 2017 Source  

November 2017 Source