SCEPTRE AWARDS 2017
Manager of the Year – Medium Centre
Manager of the Year – Large Centre
Nikki Wilson Cook Market Place Bolton
Liam Smith Fort Kinnaird
Market Place Bolton has been transformed by an award-winning £20m refurbishment implemented while the centre traded eﬀectively throughout. Nikki balanced intrusive construction works with tenant’s trading expectations, reassuring customers and tenants that it was “business as usual” while maintaining crucial relationships with stakeholders, media and Bolton Council. From having 30 void units in 2015, Market Place has 63 new leases, 50,000 sq ft of additional floorspace, new toilets and public art. Negotiating new service contracts has reduced the service charge levels from £5.78 to £5.20.
In 2016/17, in addition to managing the 560,000sq ft shopping centre and meeting the needs of retailers and shoppers, Liam has worked very hard on developing deep seated community relationships. With his team he has also delivered a very strong marketing event from concept to delivery. As a result of extended trading hours, footfall grew by 21.5 per cent and sales by 14 per cent while dwell time increased from 91 minutes to 108.
Ian McLelland, East Kilbride shopping centre Cormac Hamilton, Trinity Walk
Daniel Kitchen, Swan Centre Shelley Peppard, intu Milton Keynes
JULY 2017 SHOPPING CENTRE