EDA - Year in Review 2021

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What We’re All About

EDA Mission

Our mission is to provide local distribution companies with the valued industry knowledge, networking opportunities and collective action vital to the business success of each member.

EDA Vision

Our vision is to shape the future for local distribution companies to be the premier service providers to Ontarians in the evolving energy system.

Executive Message: The Power of Resilience

Local distribution companies in Ontario have demonstrated a relentless commitment over the last year. Through the multiple emergency declarations, stay-at-home orders, and shifting public health measures, our members have continued to deliver safe, reliable and affordable electricity to their customers. This customer-first mindset is not surprising to those of us in the sector, since utility employees routinely step up in the most challenging conditions such as ice storms and other major weather events.

With the assistance of our board of directors, staff and the volunteers of our various councils and committees, the EDA has been able to successfully navigate through an ever-changing environment. Through our collective efforts, we were able to provide quality offerings in the areas that matter most to our members, including policy and advocacy, networking and professional development, along with communication, insight, and analysis.

Likewise, the EDA has continued to be laser-focused on supporting our members every step of the way. By meeting with key ministers on a wide range of policy issues, we were able to ensure energy sector workers were prioritized in the vaccination roll out, and we secured an extension of CEAP (the COVID-19 Energy Assistance Program) into the 2021-22 fiscal year. The EDA successfully advocated for the removal of provisions regarding digging without locates in the draft Building Broadband Faster Act, and influenced the favourable direction in the three-year Ontario Energy Board business plan with its emphasis on lightening the regulatory burden.

The association also delivered a full year of member-engagement opportunities to help address the business concerns of our members – all from a distance. Early 2021 featured the first-ever virtual EDIST, multiple learning opportunities through our specialized forums, and our successful online AGM. The EDA also leveraged new virtual platforms so that members were still able to come together to network and celebrate excellence throughout the sector at our awards gala.

With 91 per cent of members reporting they are satisfied or very satisfied with the overall value provided by the EDA – and supported with an independent analysis that quantifies the EDA’s return on member fees at 9:1 annually over a recent five-year period – we’re confident our efforts made a difference in 2021.

We want to thank all of our members for their ongoing involvement in and support of the EDA. The successes outlined in this report demonstrate the strength and excellence of the local electricity distribution sector.

Governance Board of

Directors

The EDA is governed by a volunteer board made up of senior executives from our local distribution company members. It is composed of representatives based on both utility size and geography.

CHRIS WHITE Chair

President & CEO, ERTH Corporation

BRYCE CONRAD

Vice Chair

President & CEO, Hydro Ottawa Limited

YSNI SEMSEDINI

Past Chair

President & CEO, Newmarket-Tay Power

ROBERT BREWER

President & CEO, PUC Services Inc.

JASON FITZSIMMONS

Chief Corporate Affairs & Customer Care Officer, Hydro One Networks Inc.

CHARLIE MACALUSO (ex officio)

President & CEO, The MEARIE Group

MIKE MATTHEWS

Senior Vice President, Network Services Alectra Utilities Corporation

GLEN MCALLISTER CFO, InnPower Corporation

Governance Board

of Directors

LEARN MORE about our governance

MEET our leadership team

WILF MESTON VP, Operations, Kitchener-Wilmot Hydro Inc.

SCOTT MUDIE COO, Oakville Hydro

SUSANNAH ROBINSON CEO, EPCOR Electricity Distribution Ontario

GERRY SMALLEGANGE President & CEO, Burlington Hydro

TIM WILSON President & CEO Synergy North

VINAY SHARMA CEO, London Hydro Inc.

Governance Strategic

Priorities

The EDA board of directors set the strategic direction for the association, including several high-level priorities and associated strategies and success measures, and an experienced leadership team oversees all EDA operations. Activities and decisions of the board of directors are guided by the EDA’s by-laws, guidelines and terms of reference.

Policy and Advocacy Success Enhanced by a Strong Relationship with Government and Agencies

Ensure that Members Support and Value the EDA by Developing a Clear Value Proposition Sustainable Financial Model

Policy & Advocacy

Highlights

The EDA is the forum in which Ontario’s local distribution companies collectively arrive at and advance policy solutions. With the support of member councils and committees, the EDA maintains a steady pace of policy submissions and an active presence in front of decision makers, for whom it has become the trusted point of contact with the distribution sector.

210+ External Meetings & Engagements

50+ Meetings

with Political Staffers & Civil Servants on Behalf of Members

• The Premier’s Office

• The Official Opposition

• Ministries of:

• Economic Development, Job Creation and Trade

• Energy

• Environment, Conservation and Parks

• Finance

• Government and Consumer Services

• Infrastructure

• Municipal Affairs and Housing

• Transportation

30+ Policy Submissions

390+ Council and Commitee Participants ONGOING ENGAGEMENT at all levels: OEB, IESO, ESA

Policy & Advocacy

Key Advocacy Wins and Priorities*

• CEAP extended to 2021-22 fiscal year

• Successfully advocated for the removal of provisions regarding digging without locates in the draft Building Broadband Faster Act

• Ensuring energy sector workers were prioritized in the vaccination roll out

• Wind down of Conservation First Framework projects extended to end of 2021

• Favourable Direction in 3-Year OEB Business Plan with an emphasis on lightening the regulatory burden

• Maintained the EDA’s governance representation on both OMERS boards

• Broadband implementation*

• Electrification of transportation*

Robert Brewer
President & CEO, Hydro Ottawa & Vice Chair, EDA
President & CEO PUC Services Inc.
Bryce Conrad

Policy & Advocacy

Policy Submissions

When a policy file or process impacts EDA member interests, we engage on it and offer solutions that align with the interests of both our members and their customers. Through the efforts of our staff, under the oversight of our directors, and with the leadership of our various councils and committees, we made the following submissions in 2021.

CONSERVATION & SUSTAINABILITY ISSUES COUNCIL

• MECP: Hydrogen Strategy Discussion

• MENDM: Energy Planning Framework Review

• IESO: Distributed Energy Resources (DER) Roadmap

• IESO: Industrial Energy Efficiency Program

MARKET RENEWAL PROGRAM COMMITTEE

• IESO: Annual Planning Outlook

• IESO: Enabling Resources

• IESO: Hybrid Integration Project

• IESO: Proposed Settlement Statements Recalculations Process and Replacement of the IESO’s Settlement System

OPERATIONS & ENGINEERING COUNCIL

• MENDM: Restrictions for Renewable Energy Generation Facilities

• MENDM: Energy Planning Framework Review

• MENDM: Renewable Energy

OPERATIONS – FINANCE & CORP ISSUES COUNCILS (JOINTLY)

• MGCS: Consumer Protection Act Review

REGULATORY – FINANCE & CORP ISSUES COUNCILS

(JOINTLY)

• OEB: Comments on the COVID Deferral Account

• MENDM: Broadband Expansion

• ENERGY: Ontario Electricity Rebate

Policy & Advocacy

Policy Submissions

REGULATORY – OPERATIONS COUNCILS (JOINTLY)

• MENDM: Mandatory Information Re Connections

TRI-COUNCIL (REGULATORY – OPS & ENGINEERING –FINANCE & CORP ISSUES COUNCILS JOINTLY)

• OEB: ICF Consulting Study

• OEB: DER Consultation

• MENDM: Energy Planning Framework Review

• OEB: COVID Deferral Account

• IESO: Distributed Energy Resources (DER) Roadmap

OTHER SUBMISSIONS

• MFIN: 2021 Pre-Budget Submission

• OEB: Filing Requirements for Cost-of-Service Rate applications for smaller LDCs

• OLA/MOI: Submission on Bill 257

• ECCC (Federal): Migratory Bird Regulations

• OEB: IESO Proposed Issues List

• MGCS: Red Tape Submission

“At this point, I do not feel a need for improvement as you are doing everything that this utility could not accomplish on its own. As a small-sized utility, we cannot and would not be able to lobby as well as you are able to do so. Thank you for all you do and keep up the great work.”

2021 focal points and work products for our other councils included the following:

HUMAN RESOURCES

COUNCIL

• Essential Worker Vaccination Advocacy Support

• COVID-19 Issues from an Employer Perspective

• Vaccination Issues from an Employer Perspective

• Diversity, Equity and Inclusion Issues

• Motivating & Productive Change Management

COMMUNICATORS COUNCIL

• Customer Landscape Input: OER/Other Bill Changes

• Marketing/Promotion and Uptake of CEAP & CEAP-Small Business

• IESO’s Third Party Access to Smart Metering Data Application to the OEB

• Communication Support Materials for Conservation Programming

• Off-peak Holiday/Changes to RPP Rates

READ our 2021 submissions

Networking & Professional Development

Highlights

Our industry is at the heart of an electricity and broader energy system that is undergoing dramatic transformation. Through a series of standing conferences on various themes, and timely topic-specific forums and webinars, our members have access to the insights they need to thrive in today’s dynamic environment, and also enjoy unparalleled networking opportunities with peers, experts and influencers.

FIRST VIRTUAL EDIST Conference and Exhibition

Networking & Professional Development

“My favorite events at the EDA are the annual meeting and the district meeting and the reason is the networking for different LDCs and meeting our colleagues; ah, it’s absolutely huge. A lot of work gets done through networking and able to do it face-to-face is great. Obviously, there’s lots of education also provided at those events, but really to me it’s the networking and a lot of work does get done behind the scenes there.”

2:1 RETURN for event participants

We are very pleased with the great work that the EDA and its staff are doing advocating for our best interests and keeping members informed. Keep up the great work!

Power Distribution
Joerg Ruppenstein, President and CEO, Fort Frances Power Corporation

Networking & Professional Development

2021 Events

The EDA’s EDIST Conference, offered virtually for the first time ever in January 2021, once again provided a strong launch for our annual events program. After a year of online events, resiliency is in fact now built into our networking and professional development program as a whole and we have proven our ability to pivot and to deliver compelling virtual events of various scales.

EDIST

January 13-15

> The annual Electricity, Distribution, Information Systems & Technology Conference attracted ample engagement opportunities and information exchange.

EDA AGM

February 25

> The EDA’s annual general meeting was held virtually and welcomed in our 2021 Board of Directors. Safety Forum

March 23

> Noted experts delivered actionable insights on current issues, research and best practices relevant to one of the most important priorities for LDCs.

Construction & Infrastructure Forum

May 4

> This half-day session included a mix of legal, regulatory and sector perspectives, with leading experts speaking to unique constraints and considerations.

EDA Awards Gala

May 20

> This event was the preeminent sector gathering of the year, celebrating excellence within our industry.

Webinar Series

Throughout Year

> Various timely and topical member webinars were offered, many in partnership with EDA corporate sponsors.

Directors’ Summit

June 17

> This half-day session for directors, corporate secretaries and governance staff, heard from governance experts and thought leaders on best practices and strategies to improve board performance.

CUEE Digital Buyer’s Marketplace

Launched June 8

> The Canadian Utility Engineering & Equipment Trade Show was transformed into an interactive online platform, retaining the connectivity and vendor exposure this event is known for.

Diversity, Equity & Inclusion, powered by Women Connected

November 25

> This annual event addresses the unique contributions of women in our diverse and connected world.

Networking & Professional Development

2022 Events

The EDA is pleased to announce we will be back to in-person events consistent with local and provincial protocols next year. As always, our networking and professional development offerings in 2022 will provide members with valuable opportunities to come together and connect with each other. We look forward to welcoming members and stakeholder at these upcoming events.

EDIST

January 19-21

Hilton Toronto/Markham Suites Conference Centre

EDA AGM & Awards Gala

March 30

Fairmont Royal York

Webinar Series

Throughout Year

Virtual

CUEE (Canadian Utility Engineering & Equipment Trade)

September 13-14

Mississauga’s International Centre

Enercom

Four-part Speaker Series

Virtual

GET THE MOST UP-TO-DATE event information and registration details

Communication, Insight & Analysis

Highlights

EDA communications are your go-to source for up-to-theminute insights for executives and senior staff across the electricity distribution sector. Whether through a daily news scan, deeper dives into emerging policies or long-form features, we keep members informed in an era of constant and accelerating change. External facing campaigns such as the Power of Local Hydro, meanwhile, have positioned our sector advantageously with key decision makers.

315,000+ Social Media Impressions

95,000+ #PowerofLocalHydro Digital Media Impressions

Bryce Conrad President & CEO, Hydro Ottawa & Vice Chair, EDA

Communication, Insight & Analysis

2,100+ Curated Industry News Items Provided to Members 450+ Print & Digital Publication Touchpoints with Members

100% of Members are Satisfied or Very Satisfied with EDA Communication, Insight & Analysis

Communication, Insight & Analysis

Communications Products

Timely information and analysis delivered through:

EDA Wirescan | Daily

An early morning digest of industry-relevant news.

EDA Weekly | Weekly

A compendium of recent industry-relevant developments, along with insights on EDA events and other member-engagement opportunities.

CEO Update | Monthly

An overview of and commentary on recent and pending industry and association developments from the desk of our CEO.

Commercial Member Monthly | Monthly

An industry and association news digest, tailored to the particular interests of this category of members.

The Distributor | Quarterly

Feature-length magazine coverage of member innovations, achievements and more.

RapidSource | As Needed

As-it-happens updates on developments at Queen’s Park and elsewhere that impact our sector.

Get contentrich updates on our website and blog, Twitter and LinkedIn feeds, and media statements.

CHECK OUT

EDA advertising opportunities

Our Members, Volunteers & Sponsors

Our Members

LOCAL DISTRIBUTION COMPANIES

Alectra Utilities Corporation

Atikokan Hydro Inc.

Bluewater Power Distribution Corporation

Brantford Power Inc.

Burlington Hydro Inc.

Canadian Niagara Power Inc.

Centre Wellington Hydro Ltd.

Chapleau Public Utilities Corporation

Cooperative Hydro Embrun Inc.

E.L.K. Energy Inc.

Elexicon Energy Inc.

Energy+ Inc.

Entegrus Powerlines Inc.

ENWIN Utilities Ltd.

EPCOR Electricity Distribution

Ontario Inc.

ERTH Power Corporation

Espanola Regional Hydro Distribution Corporation

Essex Powerlines Corporation

Festival Hydro Inc.

Fort Frances Power Corporation

Greater Sudbury Hydro Inc.

Halton Hills Hydro Inc.

Hearst Power Distribution Company

Limited

Hydro 2000 Inc.

Hydro Hawkesbury Inc.

Hydro One Networks Inc.

Hydro Ottawa Limited

InnPower Corporation

Kingston Hydro Corporation

Kitchener-Wilmot Hydro Inc.

Lakeland Power Distribution Ltd.

London Hydro Inc.

Milton Hydro Distribution Inc.

Newmarket-Tay Power Distribution Ltd.

Niagara Peninsula Energy Inc.

North Bay Hydro Distribution Limited

Northern Ontario Wires Inc.

Oakville Hydro

Orangeville Hydro Limited

Oshawa PUC Networks Inc.

Ottawa River Power Corporation

PUC Distribution Inc.

Renfrew Hydro Inc.

Rideau St. Lawrence Distribution Inc.

Sioux Lookout Hydro Inc.

SYNERGY NORTH

Wasaga Distribution Inc.

Waterloo North Hydro Inc.

Welland Hydro Electric System Corporation

Wellington North Power Inc.

Westario Power Inc.

Janice McMichael-Dennis President & CEO, Bluewater Power Distribution

Our Members, Volunteers & Sponsors

Our Members

AFFILIATE MEMBERS ASSOCIATE MEMBERS COMMERCIAL PLUS MEMBERS

Bracebridge Generation Ltd.

ENVARI

Essex Energy Corporation

Peterborough Utilities Inc.

Utilismart Corporation

Cornerstone Hydro Electric Concepts Association (CHEC)

Electrical Safety Authority

GridSmart City Cooperative

Independent Electricity System Operator

Infrastructure Health & Safety Association (IHSA)

Ontario Energy Network Inc.

Utilities Standards Forum

A&W High Voltage Contracting Ltd.

AESI Acumen Engineered Solutions

International Inc.

Ameresco Canada

Black & McDonald Limited

Composite Power Group Inc.

Domino Highvoltage Supply Inc.

Goodmans LLP

Hydel, Division of Circa

Jubb Utility Supply Limited

KA Factor Group Inc.

K-Line Maintenance & Construction Ltd.

KPMG LLP

Metsco Energy Solutions Inc.

NorthStar Utilities Solutions

Opus One Solutions

Rodan Energy Solutions

S&C Electric Canada Ltd.

Spark Power Corporation

Stantec Consulting Ltd.

Our Members, Volunteers & Sponsors

Our Members

COMMERCIAL MEMBERS

ABB Inc.

ABG Bag, Inc.

Aird & Berlis LLP

Altec Industries Ltd.

AMAC Equipment Limited

Anixter Power Solutions

AVERTEX Utility Solutions Inc.

Barkley Technologies

Bel Volt Sales Ltd.

Bob Mason & Associates

Burman Energy Consultants Group Inc.

Cam Tran Co. Ltd.

Candura Instruments

Chess Electric

CIMA+

Comprehensive Benefit Solutions

Limited

Digital Boundary Group

DPM Energy Inc.

Dura-Line

E2E Utility Solutions Inc.

Eaton Industries Canada Inc.

Elenchus Research Associates Inc.

ESAC (Electrical & System Advanced Control Inc.)

Esri Canada

FNX-INNOV Inc.

Forbes Bros Ltd.

G&W Electric

Genics Inc.

GFtec, Les Distributeurs Inc./ Controls Inc.

Grant Thornton LLP

Hammond Power Solutions

HCL Canada Inc.

Hexagon Safety & Infrastructure

Hubbell Power Systems

Itron Canada Inc.

JOMAR SOFTCORP

INTERNATIONAL INC.

K.P.C. Power Electrical Ltd.

Kevin Hanson Consulting

Kinectrics

K-Line Insulators Limited

Langford & Associates Inc.

Lineman’s Testing Laboratories

LineStar Utility Supply Ontario Inc.

MindCore Technologies Inc.

Municipal Property Assessment Corporation

Nordmin Engineering Ltd.

Norton Rose Fulbright Canada LLP

Novanet Communications Limited

Olameter Inc.

OMICRON Electronics

Osler, Hoskin & Harcourt LLP

Permashell Coating Services (1995) Ltd.

POSI PLUS Technologies

Power Source Instruments Inc.

Provincial Pole Specialists Inc.

Shepherds Utility Equip. Sales (1989) Ltd.

Siemens Canada Limited

Soltex Canada

SPIDA Software

Stella-Jones Inc.

Surplec Inc.

Sussex Strategy Group Inc.

TE Connectivity

Trilliant Networks Canada Inc.

Util-Assist Inc.

Utilis Consulting Inc.

Valard Group of Companies

Wesco Utility

Our Members, Volunteers & Sponsors

Our Volunteers

Member-representatives serve on one or more of the EDA’s six standing councils, the executives of the six districts, the Commercial Member Steering Committee, and EDA event- and issue-specific committees; or as EDA representatives to external entities. The EDA’s board members also took on specific responsibilities of these types. Our thanks to the following 2021 EDA volunteers:

Raed Abdullah

Justin Allen

Todd Anderson

Henry Andre

Brittany Ashby

John Avdoulos

Ravi Baichan

Karla Bailey

Joe Barile

April Barrie

Greg Bartlett

Dawn Bates

Olivia Baudais

Claire Bebbington

Susanna Beckstead

Gaurav Behal

Christine Bell

Martin Benum

Nimish Bhatnager

Sally Blackwell

Aaron Blazina

Paul Blythin

Geoff Boose

Richard Booy

Dan Boucher

Alex Braletic

Nancy Brandon

Robert Brewer

Kim Brooks

Patrick Brown

James Brown

Richard Bucknall

Paula Burgin

Bart Burman

Kevin Bush

Indy Butany-DeSouza

William Butt

Marco Calibani

Allison Cann

Roland Carbonneau

Daniel Carr

Shawn Carr

Elizabeth Carswell

Adam Casciato

Barb Cesarin

Joshua Charles

Dan Charron

Nancy Clark

Alyson Conrad

Bryce Conrad

Dayne Cooke

Joseph Cornacchia

Stephen Costello

Marie Coulombe

Courtney Courtnage

Ana Couto

Andrew Covello

Kelly Culver

Brian D’Amboise

Christine Dade

Jennifer Damphouse

Frank D’Andrea

Georgina De Cordova

Laura Deak

Mark Delaurier

Alicia DiMarco

Stephen Dow

Stephen Du

Leslie Dugas

Vic Duong

Wayne Dyce

Ethan Fahey

Doug Fairchild

Mark Faught

David Ferguson

Lori Filion

Jason Fitzsimmons

Grace Flood

Margaret Flores

Jeffrey Floyd

Sue Forcier

Jon Foreshew

Dan Gapic

Sherry Gibson

Becky Gillis

Jennifer Gordon

Jeff Graham

Angelo Gravina

Mark Groendyk

Dan Guatto

Philip Guido

Chris Hale

Jane Hale-McDonald

Christine Hallas

Laura Hampton

Jie Han

Bryon Hartung

Tim Hesselink

Colin Hicks

Kathy Horgan

Catherine Huneault

Nancy Hutton

Susan Jamieson

Brent Jackson

Arielle Kadoch

Frank Kallonen

Tyler Kasubeck

Pat Kelly

Robert Kent

Rob Koekkoek

Deanne Kulchyski

Anne Marie Kurello

Ivano Labricciosa

Kerry Lakatos-Hayward

Lisa Lee

Peter Lee

Kristen Lefor

Chris Litschko

Lucy Lombardi

Amy Long

Jayne Lougheed

Tiija Luttrell

Charlie Macaluso

Rob Mace

Ken MacPherson

Bob Mason

Mike Matthews

Glen McAllister

Lisa McCaskie

Josh McCulloch

Melissa McDonald

Jenny McGeachy

Kelly McGregor

Edyta McKay

Kelly McMath

Janice McMichael-Dennis

Michael Mederios

Meheran Mehta

Kyle Mersky

Wilf Meston

Paula Milot

Jeff Mocha

Salman Moin

Dan Molon

Tyler Moore

Dorothy Moryc

Scott Mudie

Kevin Myers

Margaret Nanninga

Caitlin Newey

Sheri Ojero

Wendy O’Keefe

Blaine Osmond

Pina Pacione

Alex Palimaka

Amanda Panetta

Adam Pappas

Barbara Peirce Marshall

Sean Perry

Danny Persaud

Graig Pettit

Danielle Pietarinen

Roch Pilon

Have Platt

Suzanne Presseault

Jeff Quint

Lesley Racco

Ken Ramnarine

Michelle Reesor

Tracy Rehberg Rawlingson

Robert Renshaw

Carrie Ricketts

Susannah Robinson

Margaret Rodd

Joerg Ruppenstein

Igor Rusic

Neil Russell

Gladys Saenz

Jerry Sampson

Joe Saunders

Jeff Scott

Daniel Séguin

Ysni Semsedini

Taylor Servos

Falguni Shah

Vinay Sharma

Stanton Sheogobind

Trudy Shields

Cindy Shuttleworth

Art Skidmore

Gerry Smallegange

David Smelsky

Jennifer Smith

Josh Smith

Katie Speziale

Jennifer Start

Dan Steele

Oana Stefan

Jenn Stuber

Timothy Sturgeon

Christopher Summers

Janet Taylor

Diane Taylor

Daryn Thompson

Katherine Thorne

Chris Towne

Greg Van Dusen

Jac Vanderbaan

Stephen Vetsis

Ernie Vidovic

Marvio Vinhaes

Brad Walker

Melanie Walls

Umar Waqas

Wendy Watson

Michael Weatherbee

Brandon Weiss

Jackie Wheal

Chris White

Jennifer Wiens

Tim Wilson

Taylor Wilson

Maryanne Wilson

Shanon Wilson

Ashley Windsor

Henry Winter

Michael Wittemund

Bill Wylie

Lora Wyman

Elena Yampolsky

Eisha Zaveri

Steve Zebrowski

Our Members, Volunteers & Sponsors

Our Sponsors

Sponsorship at all levels provides support that is instrumental in enabling the EDA to deliver strong member value. Many of our sponsors also provide subject-matter expertise that enriches our event offerings. Our thanks to the following 2021 EDA sponsors:

PLATINUM

Our Sponsors

BRONZE

Celebrating Excellence

Award Recipients

Excellence abounded throughout the electricity distribution sector in Ontario this year and the EDA Awards Gala was a chance to celebrate the many noteworthy achievements of our LDC members. The annual EDA Awards Gala is one of the most anticipated events in our sector, and honours both organizational and individual achievements across various core functions. Congratulations to the following nominees and winners of the EDA awards presented in 2021.

Corporate Recognition

Entegrus Powerlines

LDC Performance Excellence Award for outstanding performance in occupational health and safety, operations, finance, conservation and contributions to the community.

Alectra Utilities

Communications Excellence Award for its internal communications strategy in response to the COVID-19 pandemic.

London Hydro

Customer Service Excellence Award for its website refresh to improve customer self-service options and Price Plan Calculator.

Hydro One

Environmental Excellence Award for its one-of-a-kind Pollinator Habitat Program.

Waterloo North Hydro

Innovation Excellence Award for introducing a Fault Location, Isolation & Service Restoration project to its distribution system.

Burlington Hydro

Public Relations Excellence Award for its balanced approach to celebrating its 75th anniversary in the midst of a global pandemic.

All LDC Members of the EDA

Public Electrical Safety Excellence Award, sponsored by the Electrical Safety Authority, for their extraordinary efforts in 2020.

Individual Recognition

Max Cananzi & Dr. George Shaparew

Chair’s Citations, in Memory of Robert H. Hay, for exceptional and long-standing service to the association and the sector.

Bart Burman & Pierre Carriere

Honorary Memberships for individual service to the industry and the EDA with distinction over a long period of time.

FIND OUT MORE about the most recent award winners

Looking Ahead

In 2022, the EDA will continue to be the voice of Ontario’s electricity distributors on key priorities, including:

• Raising the distribution sector’s profile during the upcoming pre-election period

• Advocating for further OEB modernization and reduced regulatory burden

• Ensuring LDC flexibility and remuneration in enabling distributed energy resources

• Enhancing the role of LDCs in the electrification of transportation

• Addressing the issues of climate change and grid resilience

We also look forward to engaging in-person with members at our many networking and professional development events, as well as to providing you with timely and informative communications.

As our members provide unparalleled service to Ontarians, the EDA is here to deliver a strong return on your membership dues by advancing your interests, advocating for the policies that will best enable you to serve your customers, and providing you with high-value support in all of your future endeavours.

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