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Report Philosophy and Materiality As the world’s largest publicly traded oil and natural gas company, ExxonMobil’s primary role is to responsibly provide the energy needed to sustain and improve standards of living for people worldwide, while delivering a return to our shareholders. Our 2011 Corporate Citizenship Report presents a holistic picture of how operations integrity underpins our performance in key citizenship focus areas: Environmental Performance (page 12); Managing Climate Change Risks (page 22); Safety, Health, and the Workplace (page 26); Corporate Governance (page 32); Economic Development (page 38); and Human Rights and Managing Community Impacts (page 44).

citizenship commitments into practice. Across our citizenship focus areas, we set high standards and strive to continuously improve by measuring progress. Our company will continue to reach out and engage stakeholders as we responsibly conduct our business.

Reporting standards and scope

ExxonMobil is committed to addressing the challenge of sustainability—balancing economic growth, social development, and environmental protection so that future generations are not compromised by actions taken today. Our corporate citizenship approach is designed to contribute to society’s broader sustainability objectives and to manage the impact of our operations on local economies, societies, and the environment.

This report was produced in accordance with the reporting guidelines and indicators of the International Petroleum Industry Environmental Conservation Association (IPIECA) and the American Petroleum Institute (API) Oil and Gas Industry Guidance on Voluntary Sustainability Reporting (2010). The majority of these indicators are also consistent with the indicators used by the Global Reporting Initiative (GRI) in the G3.1 Sustainability Reporting Guidelines (see our IPIECA/GRI index on page 50).

This report continues our annual practice of reporting on both our successes and challenges in delivering energy to meet growing demand while putting our corporate

The report covers ExxonMobil’s operations through December 31, 2011, unless otherwise indicated. The report uses both qualitative descriptions and quantitative metrics to explain

our policies, programs, and practices. For environmental performance data, the units of measure are metric where noted. Financial information is reported in U.S. dollars. Exxon Mobil Corporation has numerous affiliates, with many names that include ExxonMobil, Exxon, Mobil, and Esso. For convenience and simplicity, those terms, and terms such as Corporation, company, our, we, us, and its, are sometimes used as abbreviated references to specific affiliates or affiliate groups.

Assurance We believe third-party assurance provides an objective evaluation of how well we report our corporate citizenship information and gives our reporting processes additional credibility. Lloyd’s Register Quality Assurance, Inc. (LRQA) conducts annual third-party assurance of ExxonMobil’s safety, health, and environment reporting system. For the full assurance statement, see the inside back cover of this report.


ExxonMobil’s materiality analysis process identifies economic, environmental, and social issues of particular interest and concern to both our stakeholders and business operations. Material issues may have a significant current or future impact on our company. We identify issues of external significance by monitoring stakeholder expectations and concerns through direct dialogue, public debate, legislation, international agreements, and feedback on our Corporate Citizenship Report. We also review international reporting standards and expectations, such as the United Nations Global Compact and Millennium Development Goals, to ensure a comprehensive, globally focused analysis.

1. Identify issues of concern to ExxonMobil

2. Identify issues of concern to external stakeholders

We determine priority issues by using a three-tiered review system that rates each issue based on its level of significance to stakeholder groups and its potential impact on our business objectives. Through this annual analysis, we can monitor recurring issues and identify emerging ones. We address all our Tier 1 and Tier 2 issues in the Corporate Citizenship Report. ExxonMobil’s senior management team reviews the results of our materiality analysis, which shapes the content of this report.

3. Assess and rank Tier 1, Tier 2, and Tier 3 priority issues

4. Develop Corporate Citizenship Report content based on Tier 1 and Tier 2 issues

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