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Improving and enriching the quality of life for local people with sight loss

Insight Winter 2018

Sight Support HEY scoops national award

Check out our Christmas events calendar

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01482 342297

Sight Support, 466 Beverley Road, Hull, HU5 1NF Reg. Charity No. 223668

Hello Everyone It’s been a busy few months, as always, here at Sight Support. We are always keen to ensure that the facilities at our centre are kept safe and efficient for the many people who use the building so we are pleased to announce that we are refurbishing our toilet facilities within the Main Hall area. This is a big project but the bathrooms are over 40 years old and in great need of renovation. Work is due to start before Christmas and will be done in phases with completion likely to be in the New Year. We would ask that you please bear with us while the work is ongoing but I'm sure the results will be worth the temporary upheaval. Sadly we recently said a fond farewell to one of our Driver/ Activity Co-ordinators: Norman Downs. Norman was well known by many of our day group members as, although only officially employed one day per week, he often provided invaluable cover


for staff leave and on special occasions.

Norman, pictured above, joined us over two years ago after he retired from the Fire Brigade; he’s now decided it really is time to hang up his hat and enjoy retirement to the full. We wish him all the very best for a long and healthy retirement. On a happier note, we welcome two new members of staff to our team. Angie Beaumont and Vicky Day have both joined us as Community Advice Officers.

Vicky, pictured above, has been volunteering with us as a Telephone Befriender for some time and now joins us in this new part time role.

Christmas Holiday Closures

Angie was previously working as a Housing Officer locally and is looking forward to working in a more supportive capacity where she feels she will be able to make a real difference. Along with other staff, Vicky and Angie will be helping to deliver our Social Prescribing project which has been part funded for two years by the Hull Clinical Commissioning Group (CCG). This funding will allow us to extend the reach of our very important Home Visiting Service in which our Community Advice Officers visit people in their own homes who are either newly diagnosed with an eye condition and/or experiencing difficulties. Finally I would like to wish you good health and happiness, a wonderful Christmas and an even happier New Year on behalf of all the team at Sight Support HEY. Sandra Ackroyd Chief Executive

Sight Support HEY will be closed for the Christmas holidays from 5pm on Friday 21st December 2018 and reopens on Wednesday 2nd January 2019. We apologise for any inconvenience this may cause. Thank you

Talking Newspapers

The Talking Magazine produces a weekly talking newspaper including news and feature articles taken mainly from the local papers in Hull and East Yorkshire. Anyone with a visual impairment can receive the Talking Magazine. For more information please contact: Hull : 01482 585822 Beverley : 01482 657073 Bridlington: 01262 677488 Goole: 01405 948831


Visionary Award

Sight Support HEY was delighted to receive a national award at the recent Visionary Conference in Birmingham. Visionary is a national organisation for all local sight support charities in the UK. The conference offers local societies the chance to share information and knowledge, network and make new contacts as well as listen to key note speakers from within the sight loss field. Now in their ninth year, the Visionary Awards aim to recognise and celebrate the talent and expertise we have within the local sight loss sector across the UK. Sight Support HEY won the Collaboration Award for its work


on the ‘A Sight to Behold’ project which formed part of the 2017 City of Culture celebrations. The project, funded by the National Lottery through the Creative Communities programme, involved a partnership of organisations, communities, groups and visually impaired individuals from across a variety of sight support charities in Yorkshire and Lincolnshire, who worked together to develop the multi-sensory sculpture which is now on display in the Hull Eye Hospital and is accessible to the thousands of visitors who pass through the hospital doors each week. Sandra Ackroyd, Chief Executive said, “We are delighted that the success of our project has been recognised nationally. It offered a real opportunity for visually impaired people to come together and develop an iconic sculpture, for all to enjoy, and proved that art can transcend the traditional notions of sight and vision”.

Aids and Equipment Our Resource Centre offers you the opportunity to view and try out aids and equipment that are available to help people with visual impairments. Our Resources Coordinator, Lily Savage, can suggest equipment that may help with your specific eye condition or personal needs as well as demonstrate equipment and help you to order items. Where possible, please call 01482 342297 to book an appointment to ensure you have a designated time slot in order to have the assistance you require and deserve.

Protect your eyes from the glare with these new ‘Cocoon’ Anti-Glare fit over glasses. Features include UV400 Protection, Scratch resistant, Nylon frames, 360° of UV protection, Ultra lightweight, Case and cloth, Lifetime warranty. They come in a range of sizes and tints to suit different eye conditions. Price: £36.00 TravelBright 2 Pocket Lamp

Here are a few items currently available for demonstration: Cocoon Anti Glare Glasses

Although summer is now over and we are heading into Autumn/ Winter with the sun low in the sky which can cause glare and strain on the eyes.

Are you an avid reader who needs the correct lighting, but you are also on the move quite often? Then why not consider the ‘The Travel Bright 2’ lamp. It is a versatile, battery operated pocket light. It’s smart, compact design enables it to fit easily into your pocket or bag (it’s about the size of a mobile phone). Price: £38.00


The Flexibright Task Lamp

This lamp, designed for use in an office or school, can provide light of variable brightness. Features include smart and modern design, fully pivoting head to angle the light where needed, integrated USB socket ideal for charging mobile phones, special diffusing technology for an even spread of light, fully adjustable brightness via an illuminated, tactile, touch sensitive slider and 5 selectable LED temperatures from very warm to daylight. Price: £50.00 Clover 5 Handheld Electronic Magnifier This portable, handheld video magnifier has a 5 inch widescreen LCD display and a centrally mounted camera, providing a sharp, clear image


that is easily viewed in various magnification levels and colour modes.

The unit allows you to put the magnifier on or close to the object for continuous zoom, or freeze the image for further viewing. It also has an integrated fold-away writing stand. It is ideal for viewing labels, books, newspapers. Its also has an optional handle for £30 extra. Price: £335.00 (£402.00 inc. VAT)

Exciting News! Following on from our recent, highly successful ORCAM Focus Day, we are delighted to say we now have an ORCAM MY EYE device available for demonstration in our Resource Centre. This wearable artificial vision device is designed to assist people who are blind, visually impaired, or have a read-ing disability.

Low Vision Exhibition Friday 22nd March 2019 10.00am - 3.00pm Venue: Sight Support

The intuitive, lightweight smart camera instantly and discreetly reads printed and digital text aloud – from any surface – and recognizes faces, products, and money notes, all in real time. Although it is high tech, we have been informed by ORCAM that it is easy to use and the company also provide home visits for further training and information on the product. However, if you’re in the area and would like a demonstration, please contact us on the usual number to arrange a viewing appointment.

Price: Varies, depending on model. Find out more by visiting the ORCAM website:

This event offers you the opportunity to meet and talk to equipment and services suppliers from across the country and find out about the latest visual aids and equipment to help you deal with the practical problems of everyday life with sight loss plus gather information and advice about other support services available. We do hope that you can join us. For further information please call 01482 342297.

Christmas Service Monday 17th December 2018 Venue: Sight Support Time: 1.15pm - 2.00pm We are delighted to invite you to join us at our Christmas Carol Service with Rev. John Tasker. Admission FREE. Everyone welcome!


Skills for Seeing Macular disease causes loss of central vision. Skills for Seeing training can help you to use your vision more effectively which could help with reading, taking care of yourself, getting about and watching TV. Our Skills for Seeing trainers are able to offer help and advice on the benefits of lighting, using low vision aids and, if appropriate, two techniques that can help make everyday tasks that little bit easier. The first is eccentric viewing; This involves identifying and using the healthiest parts of your macula. Many people discover eccentric viewing by accident. By scanning what they want to see, they find an area of their vision that gives them a clearer image. For example, you may look slightly above someone’s head to see their face because you can’t see it clearly if you look straight at them. You will learn which parts of your remaining vision work best


for a variety of tasks. With time and practice, eccentric viewing can become automatic. The second technique is called steady eye strategy; this helps with reading. It involves keeping your eyes still and moving the text through the best part of your vision, which in turn can help you read faster and more accurately. It is harder to learn but It is particularly useful for people who have a very small part of central vision which is still clear. Will it work for me? Not everyone needs or is able to learn these techniques; it is only suitable for people with both eyes’ affected by macular disease. It also depends on the size and location of the damage to your macula. But training is free, and you have nothing to lose by giving it a go and possibly a lot to gain! If you would like more information about our Skills for Seeing training, please call Tracy Atkinson on 01482 3472297 or email

Not a Waste of Time

We wanted to make you aware of some serious issues about trade’s people in the Hull and East riding area who may not take your waste away when they have carried out a job for you. Many people think that it is their responsibility but it’s not. YOU are responsible for your waste. You can make sure you do the right thing with your waste by either putting it in your own wheelie bins, taking it to the tip or the council will come and collect bulky waste such as furniture and fridges (there is a cost to this). If you want to pay a private waste contractor to take your waste away, you should check that they are registered with the Environment Agency. You can ask to see an original copy of their licence or you can check their waste carrier licence online

By visiting or you can call the Environment Agency on 03708 506 506. Remember legitimate professional waste carriers should have no objections to being asked to show their licences. Make sure that your get official paperwork from anyone who takes waste from you because if they turn out to be bogus it will your responsibility. Please refuse unsolicited offers to have your rubbish taken away. There is a huge problem in this area and elderly and vulnerable people are often their targets.

Scarborough Holiday 8th - 13th July 2019 Our annual holiday to Scarborough is always very popular and gets booked up very quickly. Full details will be available in the New Year. If you are interested in joining us next year, please give us a call on 01482 342297 and we will send you out an information pack as soon as they are ready.


Supported Housing

When someone has sight difficulties some aspects of life can be difficult but living at Beech Holme Court you can still retain your independence secure in the knowledge that help is close by. Beech Holme Court is a housing complex of 23 flats which provide individual homes for visually impaired people of all ages who wish to live independently and are able to care for themselves. Our Services Team Leader Nicky Stevens provides support during the week from her base at our centre next door and organises regular social activities and outings for residents who are also able to join in with activities at Sight Support itself. If you would like more


information about Beech Holme Court’s facilities or to be considered for addition to the tenancy waiting list, please contact us on 01482 342297.

Ladies Circle Would you like to make new friends, have fun and try new experiences? Why not join our group especially for ladies with visual impairment, a place for ladies to meet, chat and relax - we’ll even supply tea and cake! The meetings are held at 1.00pm until 2.30pm on the 1st Friday of every month and costs £3.00 per person. Space is limited so please contact us 01482 342297 to book your place.

Jenny, pictured above, enjoys a lovely relaxing hand massage

SocialEYES Our SocialEYES leisure and activity programme continues to offer a range of opportunities to suit all tastes with the aim of improving the health and wellbeing of our service users. We love to welcome new members to the group so we were really pleased when Donna Cooper joined us a few months ago after finding out about our Ladies Circle group. She was reluctant to come on her own and felt out of her comfort zone, however the Ladies Circle gave her the chance to make new friends and find out about our other activities. Since that first meeting Donna has grown in confidence and now joins in with ten pin bowling and walking as well as regularly coming along on our monthly outings. Donna recently received good news about her diabetic sugar levels which had dramatically decreased and her GP believes that this is down to her increased activity level.

“My life started in April,” says Donna. “The biggest surprise is finding out just how competitive I am! Who knew?”. Fancy joining in the fun? For more information about SocialEYES or if you would like to join an activity group or an outing please contact Andy Brown on 01482 342297. Love music? Enjoy singing along? Why not come to our singing group? All abilities welcome. Thursdays 10am - 11am Venue: Sight Support Everyone welcome! Your first visit is FREE Cost: £3 per session (Refreshments included)


Telephone Befriending

Not having someone to talk to on a regular basis can be lonely and isolating, particularly if you’ve been used to sharing your home and time with others. A phone call from one of our volunteer telephone befrienders can offer a friendly voice and listening ear and make all the difference if you or someone you know is feeling isolated because of their sight loss. Whether you want to talk about the things you enjoy, such as TV, hobbies, the weather or just chat in general, our volunteers are ready to talk. Most of our Telephone Befrienders are also visually impaired so they understand many of the problems and issues you may be facing and they can refer you to our other support services if you so wish too. Want to find out more? Call us on 01482 342297 today.


Glaucoma Society Want to find out more about living with Glaucoma? The Glaucoma Group hosted at Sight Support meets bi-monthly and aims to provide advice, information and support to local people with glaucoma. Meetings take place on the second Friday of alternate months between 11am to 1pm. Subscriptions are ÂŁ1.50 per person. For more information please call Sight Support on 01482 342297.

Macular Society The Macular Society (Hull) support group offers fellowship, information, support, social events and guest speakers. The group meets at Sight Support on the third Friday of every month between 10.30am and 12.15pm. New members are welcome and you can be assured of a warm welcome.


Focus on…..

It’s been a busy few months at the charity and as always we are incredibly grateful to all our amazing volunteers whose support is priceless. Whether driving our service users to events, serving refreshments in our Day Groups, helping with administrative tasks, collecting donations in supermarkets, manning information stands or chatting on the telephone to a lonely person, each and every volunteer has helped us to make a real difference to thousands of local people.

Telephone Befriending

A warm welcome to Anne, June, Belinda, Chris, Mike and Jeff who have all joined us since our last edition of Insight. If you are interested in finding out about volunteering opportunities at Sight Support HEY, please get in touch, we’d love to hear from you.

Although we would love to be able to visit all our service users regularly, the level of demand on our Community Advice Officers makes this impossible, so we urgently need more volunteer Telephone Befrienders to make regular calls to isolated and lonely people living with sight loss. Befrienders need a friendly and caring disposition and to be trustworthy and reliable. You don’t need any experience as appropriate training is provided. So if you love to chat and are a good listener with some spare time to help make a huge difference, we would love to hear from you as you just might be the perfect volunteer for our telephone befriending service. Please give us a call today!

For more information about volunteering opportunities with Sight Support HEY, please: Visit : Call: 01482 342297 Email :


Fundraising Diary

Christmas Fayre

Sight Support holds a number of bucket collections and tombolas throughout the year which raise both awareness and vital funds for the charity. Forthcoming dates include:

Saturday 17th November Venue: Cottingham Civic Hall Time 10.00am - 3.00pm

Burton Constable Hall: Sun. 25th Nov. Beverley Flag Day: Sat. 8th Dec. Colletta and Tyson Garden Centre: Sun. 9th Dec.

The perfect place to buy your Christmas gifts! More than 30 craft and gift stalls with a stunning array of fabulous gift ideas for everyone on your present list! Admission 50p adults, children FREE.

Christmas Concert

Northpoint Shopping Centre: Sat. 15th Dec. If you can spare even an hour or two to help on any of these dates, or if you would be willing to hold a collection at your local supermarket, please contact our Volunteer Coordinator on 01482 342297 or email

Saturday 1st December Venue: St Mary’s Church, Beverley Starts 7.00pm Tickets: £5.00

Enjoy a evening of musical entertainment from The Hull and East Riding Rock Choir perform in the majestic setting of St Mary's Church, Beverley. Tickets on sale now from Sight Support HEY.


Charity Dunker Day

Places are limited so please book early to avoid disappointment. You are also more than welcome to raise additional sponsorship. Sponsor forms are available.

Thursday 6th December Venue: HOTA, Malmo Road, Sutton Fields, Hull, HU7 0YF Time 3.00pm - 7.00pm Have you ever wondered what it would be like to escape from a helicopter that has crashed into the sea? Well, here's your chance to test your nerves and see if you have what it takes to survive in this unique challenge! Our amazing friends at HOTA have chosen Sight Support HEY as the recipient charity for their annual Charity Dunker Day. The ‘Dunker’ is the nickname for the Helicopter Underwater Escape Training Simulator. It is used to train people working in the offshore industry. Now you can take on this unique challenge for a small fee of £5 per person, which will be donated to Sight Support HEY.

Spectators will be charged £1 each for entry. Children are FREE. With a raffle, tombola, cake stall and more, there's plenty of fun for everyone, so rally the troops to make this a perfect opportunity to raise money for charity. The more the merrier! For more information, or to take part in this exhilarating experience, please contact Rachel at HOTA on 01482 820567 or email We are happy to offer advice and assistance to supporters who wish to host their own events or take on their own challenges. Call us on 01482 342297 or email to find out how we can support you.


Christmas Draw

We want to make sure that anyone who is visually impaired in Hull and East Yorkshire gets the support they need and you can help us to do just that by entering our Christmas Draw. We have some fabulous prizes up for grabs including: A first prize of ÂŁ200 cash! Luxury hamper Plus many more The draw will be made on Friday 7th December 2018.

This year, with your help in selling tickets to your friends, family and work colleagues, we are hoping to raise more funds than ever. If you would like to help, simply call us on 01482 342297 and we will supply you with the tickets and a FREEPOST envelope to return your entries. Thankyou and Good Luck!

Your Support A huge thank you to everyone who has made a donation, fundraised or volunteered for us since our last edition of Insight. As always we are extremely grateful for your kind support. We would like to wish you all a very Merry Christmas and a Happy New Year!

We hope that you enjoy reading this magazine and we would like to continue to keep you updated about how we are helping local people with sight loss, our fundraising appeals and how you can support us. We will not sell your data and we promise to keep your details safe and secure. If at any time you no longer wish to receive our mailings, please email or call us on 01482 342297. 01482 342297

Sight Support, 466 Beverley Road, Hull, HU5 1NF Reg. Charity No. 223668

Profile for Sight Support HEY

Insight Winter 2018  

Sight Support Hull & East Yorkshire's regular magazine featuring all the latest news and events from the charity.

Insight Winter 2018  

Sight Support Hull & East Yorkshire's regular magazine featuring all the latest news and events from the charity.