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Luxury’s Lesson To Brands: Get Your Customer Experience Right Ana Andjelic

“The stuff that matters in life is no longer stuff. It’s other people. It’s relationships. It’s experience,” noted Airbnb’s co-founder Brian Chesky. Airbnb nearly single-handedly disrupted the hospitality industry by capitalizing on this shift from “stuff” to experiences. 4

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Profile for Vesey Creative

Brand Quarterly #21  

Does your brand inspire loyalty? Find out how top brands do it, in this latest issue.

Brand Quarterly #21  

Does your brand inspire loyalty? Find out how top brands do it, in this latest issue.

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