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Selflessly Celebrate Success / Swiftly Acknowledge Setbacks Positive progress in any endeavor stems from seeing failure for what it is - an opportunity to learn and begin again, only better. Since Peter Senge wrote his groundbreaking book ‘The Fifth Discipline,’ the value of being a learning organization has been well established. The ability to create dynamic feedback loops to encourage people to leverage real-time wins and, more importantly, courageously share setbacks, is the secret sauce of high performing organizations. The challenge, however, is actually delivering on this desire.

Positive progress in any endeavor stems from seeing failure for what it is - an opportunity to learn

At the same time, making it a corporate priority to make pain points a valuable commodity and success a generously celebrated reality separates the good from the great - the mediocre from the extraordinary. 500 years ago, Niccolò Machiavelli famously wrote, “... it ought to be remembered that there is nothing more difficult to handle, more doubtful of success and more dangerous to implement than to take the lead in the introduction of a new order of things.” Change was hard then, and still is today - the only difference being that today, the level of volatility, uncertainty, complexity and ambiguity has increased dramatically. But you need not fret. Make it a priority to address the What, How, and Now of change and you are well on your way to not merely surviving, but thriving through change.

The most effective change leaders recognize the importance of creating an environment that routinely rewards those who are responsible for success. I’m not talking big dollar bonuses here. I’m suggesting (and research confirms) genuine recognition by someone in a position of influence, often in front of peers.

Make it a priority to address the What, How, and Now of change

John Michel Chief Strategy & Innovation Officer, Pres. Global Operations | MV Transportation, Inc. John is a speaker, author, business advisor, and widely-recognized expert in culture, social media, strategy & individual and organizational change. A recently retired Air Force General, he currently serves as the Chief of Strategy & Innovation as well as President of Global Operations for MV Transportation. Additionally, he sits on several Non-Profit Boards serving veterans and is the co-founder of the world’s largest senior military leader blog platform in GeneralLeadership.com. His award-winning work has been featured in a wide variety of articles and journals, including the Harvard Business Review, Fast Company, National Geographic, and CEO Magazine. Connect with John @JohnEMichel

www.GeneralLeadership.com 44

www.BrandQuarterly.com

Profile for Vesey Creative

Brand Quarterly #21  

Does your brand inspire loyalty? Find out how top brands do it, in this latest issue.

Brand Quarterly #21  

Does your brand inspire loyalty? Find out how top brands do it, in this latest issue.

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