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corporate members handbook



Welcome to BIFM Membership


Corporate Membership Overview


Advantages of Corporate Membership


Raising Company Profile


Networking within the Industry


Staff Training & Professional Development


BIFM Benefits





W elcome to BIFM Membership You are now part of 12,000 strong network of facilities professionals – the largest in Europe. Membership gives you access to practical help with your everyday work and supports your ongoing professional development and career. Whether you're an in-house FM, a service partner, contractor or consultant; working in the private, public or third sector - you'll find someone in the BIFM who understands your challenges and can help you solve your FM problems. During 2011 BIFM will improve the profile of FM as a profession through an improved membership structure and a completely new suite of nationally recognised qualifications. We hope this guide will help you to get the most from your membership and we look forward to meeting you at a forthcoming BIFM event.

Ian Broadbent, Chairman


CORPORATE MEMBERSHIP OVERVIEW For those in FMmanagement or FM provision,Corporate membership can play a vital role in supportingand developingFMstaff – througheducationandtraining,networking, access to knowledge andinformation andsharingbestpractice.For suppliers, it can be a valuable tool in staying aheadin a competitive industry.Being associated with the BIFM can raise a company’s profile and awareness within the FM industry,helping to increase long term networking and sales opportunities.Becoming a Corporate member means gaining association with the BIFM and our Corporate member logo can be used in marketing materials to reflect this.

Corporate membership can be taken out at two levels dependent on the number of employees within the organisation:

Large Enterprise Corporate Membership Designed for companies with 50 employees or more.This entitles the company to nominate a “Main Contact”member and up to 9 additional nominee members.All those on the corporate account become the equivalent of Associate Members of BIFM where they will receive all the akey BIFM benefits.

Small Enterprise Corporate Membership Designed for small or medium sized companies with 49 or less employees. This entitles the company to nominate a “MainContact”member and up to 4 additional nominee members. All those on the corporate account become the equivalent of Affiliate Members of BIFM where they will receive all the key BIFM benefits.


ADVANTAGES OF CORPORATE MEMBERSHIP Corporate membership offers a range of benefits to all nominees on the account including: • Fortnightly issues of the respected industry magazine FM World * • • • • • •

Daily and weekly e-newsletters to keep ahead of the industry * Access to a wealth of Knowledge resources Free copies of Good Practice Guides 20% discount on BIFM Training courses Access to BIFM qualifications and CPD National and regional events across the country

• Access to the members only area of the website *

All those on the account can opt in to these and other preferences via the BIFM website, but will need to register on the website first (see page 10). Opt in preferences can then be changed at any time by selecting “Update my Preferences” on the right hand side of the homepage.

In addition, organisations can benefit by:

Raising their company profile • Through association with BIFM • Use of the BIFM Corporate member logo • Entry into the Corporate Showcase on the BIFM website

Taking advantage of promotional opportunities • Discounts on advertising in FM World • Advertising opportunities on BIFM website and other promotional materials • Sponsorship opportunities at high profile events

Networking within the Industry • Through joining a Region, Special Interest Group or Sector Forum • Hosting events

Investing in staff training and development • Bespoke in-house training • 20% discount on BIFM Training Courses • Longer term development through examinations and CPD

For more information go to:


RAISING YOUR COMPANY PROFILE Corporate members have the opportunity to raise their profile, increase recognition and promote their business in a competitive industry. Membership of BIFM demonstrates a recognition of our mission to promote high standards and foster professionalism within the FM Industry.

BIFM Corporate Member Logo Corporate members can use the Corporate member logo, as shown opposite, to help with recognition and to associate with BIFM. The logo can be used on their company website, marketing material and literature.

Corporate Showcase on the BIFM website Corporate members can display a company logo, description and contact details on the BIFM website’s Corporate Showcase, highlighting contact details and product/service information. The Showcase is used by members and non members when searching for FM products and services from respected Corporate members.


There are opportunities to attend and exhibit at BIFM regional and national events, exhibitions, seminars and conferences. The major exhibitions in the FM calendar are The Facilities Show and Total Workplace Management. There is a discount on exhibition space for Corporate members at some events.


In addition to the Corporate Showcase there are advertising opportunities at discounted rates in FM World magazine which is sent to BIFM members every fortnight. Corporate members can also advertise on the BIFM website and in the BIFM Good Practice Guides or take advantage of a free entry in the annual FM World Buyers Guide.


The major sponsorship opportunities offered to Corporate members and the highlights in any FM’s calendar are the Annual BIFM Awards Dinner and the BIFM Annual Conference. Other important sponsorship opportunities include BIFM Regional Conferences, Good Practice Guides and the National Golf Finals.


NETWORKING WITHIN THE INDUSTRY Networking offers Corporate members the opportunity to meet other like minded professionals, share information and showcase products and services.


Members automatically join a region in which they are based or can change to a region which suits where they actually work if more practical. Some Corporate members host or give presentations at specific regional eventswhich can be organised through the relevant regional committee.

Special Interest Groups (SIGs)

These are free to join and focus on the interests of specific FMdisciplines. There are fifteen SIGs and companies can join those which best represent the relevant regional committee. • Catering & Hospitality • Charities • Education • Health & Safety • International • People Management • Procurement • Retail • Rising FMs • Security & Business Continuity • Sustainability • Women in FM • Workplace

Online Forums

Forums allow members to come together without the requirements of a SIG. The communication is via the forums on the BIFMwebsite which provide debate, advice and information sharing.


Many of the BIFM’s activities are run through committees which comprise both staff and volunteers. Members are welcomed and encouraged to get involved with committees.

Authors and speakers

We are always happy to hear from members who are experts in particular FMsubjects and wish to volunteer to be included on the BIFMAuthors and Speakers list.


STAFF TRAINING & PROFESSIONAL DEVELOPMENT We have a range of education, training and development opportunities for members working in FM who are seeking long term career development or to become more proficient in their day to day function. These can be undertaken on an individual level or can be applied to companies wishing to develop their FM teams.

20% discount on BIFM Training courses

The BIFM Training programme comprises a selection of public training courses, seminars and workshops which focus on almost every aspect of building and building services management, property and estate services.

In-House Training and Consultancy

BIFM Training can also deliver in-house off-the-shelf or bespoke training programmes as well as accredited courses. Consultancy solutions can be provided for large scale projects tailored to a specific requirement for a particular group of staff. Structured coaching and mentoring programmes can also be arranged to complement training activities.

BIFM Qualifications

BIFM became recognised as an Awarding Organisation by Ofqual in March 2008 and has since developed qualifications in facilities management at Levels 4, 5 and 6. The new qualifications are consistent with the regulatory requirements of the Qualifications and Credit Framework. All qualifications in the QCF are built from small units of learning, with each unit and qualification having a credit value. This credit value represents how much time it takes to complete - 1 credit represents 10 hours of learning. The level of the unit or qualification represents how difficult it is, and within each level there are three sizes of qualification: • Award (1 to 12 credits) • Certificate (13 - 36 credits) • Diploma (37 or more credits) The benefits of the new BIFM qualifications are: • Increased flexibility and greater recognition of work based learning. • Designed to meet the needs of learners within the facilities management industry, according to their role within their organisation. • The opportunity to undertake specific units relevant to their work role and accumulate credits towards the achievement of an award, certificate or diploma. • Variety of assessment methods, particularly where learners and employers are keen to use the learning within the occupational role to count towards their evidence of achievement. • Learners can complete units at a pace to suit their individual needs. • Employers have the opportunity to have their in-house training programme recognised and also to have bespoke units developed to suit specific industry requirements. For further information, please go to Contact the Professional Standards & Education Team Tel: 0845 058 1355 Email:


STAFF TRAINING & PROFESSIONAL DEVELOPMENT Continuing Professional Development (CPD) From an organisational perspective it can improve staff motivation, assist succession planning and demonstrate the organisation’s commitment to excellence and lifelong learning. CPD helps staff keep abreast of industry developments and new legislation and deal with new challenges and organisational change. It also shapes career aims and aspirations, building on strengths and identifying areas for development. Staff can keep an outline record of activities which can be used for appraisals and interviews using the CPD section of the BIFM website.

Recruitment There are recruitment sections on the BIFM website and in FM World magazine where members can advertise.

BIFM BENEFITS FM World Magazine FM World is the highly respected fortnightly magazine of the BIFM. Each issue carries news from the Institute as well as industry news, features, interviews, case studies and comments, plus a large FM Appointments section. The latest issue can be viewed on the FM World website at which also contains an archive of previous issues and articles.

News Our fully indexed news database searches both BIFM News and Industry News provided by FM World. Members can opt in to receive the BIFM weekly e-news which also contains the job of the week. Please opt in by logging in to the BIFM website and selecting the “Update my Preferences” link on the right hand side of the homepage. As detailed on page 10 members can also opt in to receive daily industry news by email from FM World.

Knowledge Resources Part of BIFM’s role is to disseminate FM knowledge. The Knowledge team contributes to the BIFM online library and bookshop, KPI Register and surveys into FM and is responsible for the annual BIFM Conference.The Knowledge team also works with universities and other professional bodies who carry out research into FM. As a member you can access the online reference and information resources via the BIFM website as well as free Good Practice Guides in key FM subject areas.For more information on knowledge resources please contact or visit the Knowledge section of the BIFM website.


EVENTS Annual Conference

The BIFM Annual Conference held each year is a driving force in generating debate, discussion and networking between FM professionals. Each year the conference features speakers from all aspects of the FM Industry and provides an unrivalled opportunity for members to meet one another and participate in the cutting edge of FM development. Look out for Th!nkFM 2012.


Achievements in facilities management are celebrated each year at the BIFM Awards. The Awards Gala Dinner is widely recognised as the biggest and most prestigious FM event of the year. Those that have enjoyed the spectacular dinner and entertainment previously know that it is not only an inspired way to reward teams but also an excellent opportunity to network with friends and contemporaries.


The BIFM officially supports the two major FM events in the exhibition calendar – The Facilities Show at the NEC, Birmingham in the spring and Total Workplace Management at Olympia, London in the autumn. This is an opportunity for BIFM to sign up new members and to offer networking and learning opportunities to our current members.

Social Events

Networking at social events is one of the many benefits of being a BIFM member. Throughout the year social events with fantastic entertainment and informative seminars are held across the country.


W EBSITE The website is the exclusive gateway to managing membership and a wealth of useful information including a fully indexed document library, information about BIFM regions, FM events and key diary dates. The online job section is updated regularly and can be searched by keyword, region or salary.

R EMEMBER TO R EGISTER All BIFM members need to register to access the members only areas of the website. If you haven’t registered you are missing out on an important member benefit. To register you will need your membership number. Once you have registered you will be able to choose a password for future logins. Please email suppor if you need any assistance with the website.

Online Forums The website forums are lively and well utilised by members who are keen to ask questions and share knowledge. As well as general discussion there are forums for each Region, Special Interest Group, main Committee and Network.

CPD BIFM members have the opportunity to record their continuing professional development (CPD) online. Members who attend BIFM events and short courses, which are identified as CPD events, are also able to record their attendance on their online CPD record. The system can be used to record employment history and learning ‘experiences’. A simple questionnaire allows you to rate yourself on the 20 BIFM competences and a plan shows areas where you might wish to improve your knowledge by undertaking further CPD.

News, webcasts and blogs The BIFM homepage contains BIFM news, industry news and analysis provided by FM World and also business news focusing on key areas of facilities management. The website includes a fully indexed news database which searches both Institute and industry news. Members can also view webcasts and respond online to the Chairman’s blog.

BIFM Offers BIFM Offers has been developed to give members discounts on a wide range of products and services. These offers are regularly updated and are available on the website. As well as travel and leisure discounts, members can benefit from an exclusive scheme for Professional Indemnity Insurance and also discounts on office supplies. For more information go to


BIFM contact details CORPORATE MEMBERSHIP TEAM (Corporate membership, advertising and sponsorship)

PROFESSIONAL STANDARDS & EDUCATION TEAM (Qualifications and Career development)

Tel: Email:

0845 058 1358

Tel: Email:

0845 058 1355

FM WORLD (Submission of articles, enquiries and advertising)

COMMUNICATIONS TEAM (Press enquiries, website and sponsorship)

Tel: Email:

020 7880 6200 (Editorial)


Tel: Email:

0845 058 1356 (Advertising)

BIFM TRAINING (Short courses)

Tel: Email: Website:

020 7404 4440

For a Corporate Membership application form, please visit or telephone 0845 058 1358

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Corporate Handbook 2011  

Latest version of the Corporate handbook 2011

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