Amneh Taye Social Worker - Case Manager- Therapist-Coach 3761 Mayfair - Dearborn, MI 48124 firstname.lastname@example.org – 313-782-5758 My Career Started in case management in patients or clients homes in 2001, and has stayed that way since, for I find in the environment work to be the most progressive and fulfilling. Bilingual (Arabic ) Therapist and Social Worker bringing more than 14 years’ experience in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults. Educations Education • 2008-2010 Masters of Social Work, Cleveland State University(Graduated) • 2004-2005 Registered Polarity Practitioner Certification holistic healing training at Energy Arts • 2003-2004 Associate Polarity Practitioner Certifications at the Open Center, NY, NY (Graduated) • 2002- 2004 Masters in Cultural Anthropology, Studied ancient healing methods, Hunter College NYC, NY • 1995-2000 Bachelor of Arts Degree, Liberal arts Major/Social Services/Women's Study's Minor; Independent Research: "Women's Social Empowerment through spirituality" supervised By Dr. Murali D. Nair, Kerala, India and Dr. Beth Cagan, Cleveland State University. (Graduated) Computer skills: - Word processing -Microsoft word; Email- Outlook, Outlook express, Eudora; -Spreadsheet – Microsoft Excel; Database- Microsoft acces; Graphics-Microsoft PowerPoint; InternetInternet Explorer, Mozilla Firfox; Webpage Design-Microsoft Front Page, Dreamweaver; Adoba PageMill; Paywindow Payroll systems; Medical records systems: oracle, CPRS, PointCare; EPIC; CAREPLUS; EasyEMR
Certificates: Motivational Interviewing Certificate; Positive Psychology Certificate; Life Inspiring Coaching Certificate; , Organizational Leadership Certificate; ACSW, LCSW, LPSW LLMSW, Life Inspiring Coach, Life Psychology/Positive Coach; Y, Personal Empowerment Coach, Organizational Engagement/Team Building Coach Cognitive Behavririol Certificate, Geriatric Studies Certificates; Mindfulness Mediation Certificate; One pointed Meditation certificate, Polarity Therapist; Holistic Therapist; Psychotherapist; MIND/BODY therapist, Speaker; Motivational Coach Speaker/Seminar creator/healer Work Experience Medical Social Worker at Residential Home Health 2014 to Present •
-Responsible for counseling family for end of life transition, planning, and the reality that their loved one has changed, and meeting them, as well as the patient where they are .
-Responsibilities include Managed care/Medicare case management community linkages, long term planning and decision making. -Building community relationships with the Medical Community, including piloting a cultural competent team to cater to the massive Middle Eastern community in Dearborn, MI by building strategies, and identifying cultural areas that were seen as barriers, and made them assets in care.
End of life experience, death and dying, coping, palliative care -Helped in placements and supportive care Helped in the process of choosing advanced directives and palliative Care transitions Accomplishments The best feeling is to walk out of someone's home knowing they are happier due to your presence in their life SkillsUsed Motivational interviewing; solution focused therapy ; brief counselling ; community; resources ; crisis intervention ; Care coordination ; treatment planning ; case conferencing ; making peoples lived better
Lead Therapist @ ACCESS Psychosocial Rehabilitation Center 02/01/2013-12/23/13 • Dearborn, MI and Sterling Heights, MI Provided psychotherapy to help alleviate the suffering of refugees and torture survivors and their families, to facilitate the process of their integration into the larger community, and to provide comprehensive services to survivors in order to enhance the quality of their lives. • Provided family therapy, marital therapy, art and crafts female group therapy, and general group therapy. • Helped use Holistic, multidisciplinary approach to treatment, providing services to the whole family from other ACCESS departments, i.e., medical assistance at the ACCESS Health Clinic, pharmaceutical services, employment and training services, and immigration and social services. • Observed and monitored client behavior and responses to treatment. • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints. • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions. • Conducted therapeutic individual and family therapy sessions. • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources. • Displayed sensitivity to the cultural and linguistic needs of the clients and families served. • Connected clients with community service and resource agencies. • Ran individual therapy and family therapy sessions for children ages 7 and up. • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy • Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops. Social Worker- Case Manger Medicaid/Medicare PACE program Henry Ford
2013 to 2014 •
Active member of the CSI IDT and obtains a complete psychosocial assessment of the participant candidate prior to enrollment in the program. • Comforted Family and Participants during end of life transition, hospice, and comfort care. • Assessed participants' needs and plans for appropriate care upon the Initial Intake as well as upon routine Re-Evaluation Assessments, including but not limited to: The need for financial management, housing options, clothing; Symptoms of abuse, neglect or exploitation; the need for psychiatric consultation; Individual counseling needs. • Work and collaborate with the participant and the family, as well as all members of the Interdisciplinary Team in developing the participants' plan of care. • Worked to maximize the participants' functional capacity by encouraging autonomy in decisions and care. • Utilized adult learning principles when planning for and implementing educational information to the participants, caregivers or family members. • Educated and counsel the participant, or caregiver regarding care needs, options and other related problems. • Evaluated participant outcomes and or progress toward achieving the objectives/goals of the care plan and communicates this information among other members of the IDT. • Advocated to others on behalf of the participant, and demonstrates accountability in resolving participant concerns or issues. • Understood and complied with and promotes the Participant Bill of Rights and works to achieve high levels of participant satisfaction. • Assisted in coordinating discharge planning activities and processes. • Made appropriate referrals for participants who are not eligible for the program, or who disenrollment from the program. • Completed initial and periodic assessments on all participants. • Communicated changes in participants with team members in a timely manner • Helped to develop and complete plan of care as needed in a timely fashion. • Assisted in coordinating 24 hour care as indicated by inter-disciplinary team • Completed timely and accurate documentation in medical record of each of the above as well as other changes in care. • Completed the care plan with the IDT and participant and/or caregiver at the end of the care conference
Social Worker – Case Worker The Department of Veteran Affairs, HUD/VASH -Los Angeles, CA August 2010 to January 2013 •
-Helped develop Homeless Program, Healthcare for Homeless Veterans(HCHV), Completed Survey for CARF for employment/Community Outreach Programs/Homeless Programs. • Provide direct clinical services and support; Actively involve the Veteran in the development of interdisciplinary, recovery oriented treatment plan with goals and objectives including long-term discharge goals; Assist the Veteran with the process for rental voucher; Provide housing search assistance to veterans with issued rental voucher; Provide direct clinical services and support; Actively involve the Veteran in the development of interdisciplinary, recovery oriented treatment plan with goals and objectives including longterm discharge goals; Assist the Veteran with the process for rental voucher; Provide housing search assistance to veterans with issued rental voucher; Maintain records and providing
information for evaluation purposes, as required by HUD and VA; Providing education regarding community living skills and on basic life s. • Observed and monitored client behavior and responses to treatment. • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints. • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions. • Conducted therapeutic individual and family therapy sessions •
Transportation, Family/Caregiver Support, Education, Family
The Department of Veteran Affairs, Mental Health Brecksville, OH August 2009 to June 2010 •
Brecksville, OH • Provided Crisis intervention, monitored mental illness; Medication and Budget Management, Socialization Skills, Client Advocacy, provided Transportation, Family/Caregiver Support, Education, Family therapy, Motivational Interviewing, CBT, and other evidenced based therapies; Advocacy for mentally ill veterans with diagnosis of schizophrenia, bipolar disorder, PTSD, Borderline personality disorder; Successfully helped Veterans apply for Aid and Attendance, co-pay waivers, and other financial support; Worked on Psychiatric Wards where I did bio-psycho-social assessments; Worked in psychiatric Emergency room; collaborated with families in the ER to assure safety of Veterans.
Teacher Cleveland Municipal School District -Cleveland, OH April 2008 to April 2010 •
Initiated different programs to help at risk children re-construct thinking and behavior habits; Conducted training sessions, workshops, and facilitated the creation of parent and youth support groups; Developed classroom management and Life Skills; Created curriculum for kindergarten to high school students in Math, Social Studies., Special education, English, and Reading. Assistant Psychotherapist/Translator(Arabic-English)with Elsa First 01/2006 to 01/2007 William Alanson White Institute - Refugee and Im migration program, - NY • Used art therapy methods to help girls in New York City Public School systems express their feelings and thoughts, in a safe and confidential space while transitioning into a new environment in the United States of America; Provided bilingual (Arabic and English) services; Helped assess children's level of risk for harm, while securing their safety by listening to them, and responding when needed; Provided crisis intervention services.
Social Worker Manorcare Health Services October 2008 to February 2010 •
Lead groups for Behavioral units, did psychosocial assessments for dementia residents; Advanced Directives; created a relaxation/meditation/yoga groups and one-on-one sessions with the geriatric community that helps them veer off of hypnotic medication, and fight
anxiety and depression.; implemented knowledge of body work, holistic therapy and cranial sacral therapy with residents; Discharge planning; Actively participated in casework. • Involved in community social work; Acted on behalf of the clients in obtaining benefits and services. • Responsibly participated in preparation of individual case reports and records. Graduate Assistant Dr. Cagan, Cleveland State University August 2009 to August 2009 •
Worked on the getting a new Director Committee, actively sought out ways to make the. Social work graduate program better, researched, organized and disseminated information. for Professors and students.
Supervisor I. Adult Daily Living Skills Program Coordinator CAMBA's Broadway House Mentally Ill and Chemically addicted women August 2005 to August 2007 •
-Participant in the fire/hire process; Evaluated new employees; Trained, managed, and assessed ways of improvement; Managed operations of the facility; Supervised all shift staff including social services, recreation, residential aids, security and maintenance; Monitored resident's health, medication, and well-being; Responded well to resident's needs, including psychiatric and medical emergencies; Acted as liaison with police, EMS, hospitals, and the Department of Homeless Services; Completed and maintained all paperwork and incident reports dealing with all facility activity.
Case Manager/Social Worker at The Arab family Support Center, Brooklyn, NY 2001-2002 •
Maintained a working relationship with 12 caseloads; Functioned as part of a team of administration and support service personnel to encourage the unity and social justice of the community; Provided referral linkage to school based support services and community resources; Conducted home visits for families experiencing personal, family or school-related difficulties; Coordinated and facilitated an anger management program, and a women’s empowerment; Performed Research in areas of health, education, and gender equity for community needs; Provided psychosocial assessments, counseling emergency assistance, and information for community.
Promotions and Public Relations Director WCSB 89.3 FM Radio 1995 – 2000 (5 years) Cleveland/Akron, Ohio Area •
-Collaborated with community leaders to reach goals; Directed Musical events sponsored by radio station; Developed and implemented a filing system for promotional marketing materials, public affairs programming, and contests in accord with FCC regulations; Supervised and prioritized various clerical tasks along with public affairs programmers; Established a great relationship with sources of news and public affairs services; Pioneered fundraising events, including grant writing etc.; Developed archive of material for use of fundraising, and collated promotional and informational media and Education