TABLE OF CONTENTS
AMA’s New Certificate Programs We’re keeping up with the rapid pace of business—so you can, too. Check out our new certificate programs. Go to www.amaseminars.org and search Certificates for a full list of new seminars or search for a specific course # below.
Innovation and Design Thinking Certificate Program (course #2034)
Diversity & Inclusion Certificate Program
For anyone who wants to turn problems into solutions. Get out of the rut and get exposed to a customer-centric method that will enable you to achieve a higher rate of success. Page 15
Go beyond standard D&I courses and develop skills to become a champion of diversity, understand biases more deeply, and learn to promote trust. Page 58
Emotional Intelligence Certificate Program
AMA’s Training Certificate Program
(course #2144)
(course #8507)
(course #2965)
This powerful seminar shows you how to become a facilitator of Emotional intelligence (EI) has evolved from just an area of research learning, not just a presenter. You’ll build confidence, engage your to a recognized set of best practices and core competencies. Learn audience and leave your trainees praising your training abilities. and practice the EI skills that can position you for personal, team and organizational success. Page 26 Page 69
Business Essentials Certificate Program
Instructional Design Certificate Program
(course #2964)
(course #8509)
Develop and apply key skills that are essential to business acumen, including financial analysis, assessing data and project management. Page 29
This comprehensive program for powerful instructional design takes you through the steps of building a training program, from analyzing training needs to teaching the course. Page 70
AMA’s 5-Day “MBA” Certificate Program
Coaching Certificate Program (course #2506)
(course #2561) This one-of-a-kind program covers all the vital business skills you need to make sound business decisions, including your business challenge simulation on the last day. Prepare yourself to innovate, strategize and lead with success. Page 30
Women’s Leadership Certificate Program (course #2960)
Empower every employee to reach higher levels and maximize their effectiveness! This is your seminar to improve your ability to coach, raise their potential and level of performance, and get the most out of your team. Page 76
Leadership Certificate Program (course #2963)
Women at any level can be strong leaders. Get skills you need to be viewed as a present and future leader and add greater value to your organization. Page 36
Develop hands-on skills to help you transform into a more successful leader and add greater value to your business. Explore methods for building commitment, leading change, developing an agile mindset and more. Page 84
Business Communication Certificate Program
Sales Management Certificate Program
(course #2962)
(course #5227) Using real-life workplace situations in a supportive environment, As a new sales manager, how do you gain the respect of your team practice communicating with authenticity, clarity and complete and maximize their skills? This seminar gives you critical manageeffectiveness. ment skills such as proven communication techniques, building training programs and coaching the team. Page 52 Page 118
MAH
For additional dates and locations or to register — 1.800.262.9699 — www.amaseminars.org
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