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The DMA was conceived with the idea that as business people we can best accomplish together what no one could do alone.



uluth Fall Festival

& Schwan's Food Invite you to the August Meeting at the

DULUTH FESTIVAL CENTER August 2, 2005 This is the 23rd year of the Duluth Fall Festival and it will certainly be the biggest one ever. As it has for the last 22 years, all of the proceeds go back into Downtown Duluth. For the last few years it has gone towards our debt on the Duluth Festival Center. We are very proud of this building. It will be the location of the August Merchants Association meeting, which the Duluth Fall Festival Committee will be hosting. The Co-Chairs this year are Kay Montgomery and Greg Whitlock and they send you a special invitation to be there. We would like to thank Schwan's Foods of Norcross for providing the main food for this. They are very generous to many organizations in our community. Also, you will find out what good cooks we have on the festival committee as they are bringing the desserts. We value our ties to DMA. Our overall goals are the same in that we want to make Duluth the very best place to live and to do business. We really appreciate the

many sponsors that we have in DMA, and the number of volunteers that belong to both organizations. We also appreciate that the Merchants Association is going to handle the shuttle service again this year. That has been a wonderful addition to the festival, and it has improved every year. We have many compliments on this service and the volunteers who help with it. At the meeting we will tell you a little about the history of the festival, our past accomplishments,

and our plans for the future. We will also have brochures there to tell you of our sponsor program. There are many benefits that come from this for you personally, it is really good advertising for your business, and it certainly helps our town. We will also tell you other ways that you can get involved. We need advertising commitments for the festival newspaper inserts, road race runners, silent auction items, and, of course, would love to have you as a member of our group of volunteers. We will be glad to answer any questions that you might have. We look forward to seeing you at the meeting on August 2nd at the Festival Center, and, of course, again in September at the Duluth Fall Festival. Kathryn Willis 2005 Duluth Fall Festival Sponsor Committee 770-476-3405


from the desk of the


OFFICERS Greetings DMA Members,

work! I have personally

I hope you have had the

experienced this as well, with

opportunity to take time for a

personal recommendations given

vacation during these warm

about my business. My

summer days! It is great to see

comments to you would be not

that there is still a very steady

to worry about making sales but

stream of visitors attending our

rather building friendships with

monthly meetings so, keep

other members.

spreading the word about our very personal gatherings. I do

Next month’s meeting will be

extend my special thanks to

held on August 2nd at the

Mark Williams of the Printing

Duluth Fall Festival in downtown

Trade Company for providing

Duluth. Most assuredly, there

quite the gracious setting at our

will be a rather large turnout for

last meeting. We had a small

this meeting so you would not

turnout but the level of

want to miss this gathering.......

socialization was far from

and bring visitors with you. As

proportional with a lot of

always, I stand available with

interactive attendees. Mark was

the board of directors to assist

pert enough to have a friend,

you with any possible questions

named Scooby, that presented

you might have about our

us with extremely flavorful

business group. Until next letter,

hamburgers and hot dogs on the

I pray that the sunshine of the

charcoal grill.

Lord will brighten your way as you look to Him for your

Moving to another topic, I would


like to mention the many business to business stories that are popping up in the DMA circle of closed sales that are

Most Sincerely, Dereck Whitesmith DMA President 2005

transpiring. At some time in the future, we will be featuring some


BOARD OF DIRECTORS Pam Adams 770.564.0876 Laura Heck 770.814.8984 Jennifer Ingalls 678.376.9700 Marion Maloof 770.923.1111 John Monk 770.495.8900 Thom Mash 770.689.2600 Terry Palmer 404.502.5531 Sunny Ramsay 404.906.4677 Chuck Raynor 770.418.4929 Allan Roth 770.497.8776 Roderick Tate 770.495.9334 Alisa Williams 770.476.3434 Mark Williams 770.441.0945 Dereck Whitesmith 678.957.8030 Jim Wilson 770.813.8947

The Gab-RRR is a publication of the Duluth Merchants Association Printed and Distributed by Dennis & Carol Keller, Accent Mail Service 678.473.4643 Database by Dennis & Carol Keller, Accent Mail Service 678.473.4643 Photography by Laura Heck, Heck Design Group Phone/Fax 770.814.8984 Layout by Terry Palmer, QuickCREATIVE 404.502.5531

of these stories that will show that money is exchanging hands due to building relationships that DMA-Gab-RRR




2005 RACE SPONSORS Our 2004 race sponsors got lucky and were given recognition again in the July 2005 Gab-rrr! Although we most certainly appreciate our 2004 sponsors — the reprint was a mistake and we owe a big apology to our 2005 sponsors — who are listed below.

Thank You to Our: 2005 SPONSORS: Gwinnett Community Bank Peachtree Christian Hospice Atlanta Flooring Design Center ASK Staffing Group All Event Rentals Harold Stamey, CPA Beckles and Associates John A. Monk, C.P.A., P.C. Maloof Family Chiropractic Jim and Julia Hall

DMA President Dereck Whitesmith with the race winners. DMA-Gab-RRR



SPONSORSHIP OPPORTUNITIES $5,000 Platinum Sponsor z z z z z z z z z z

Speaking opportunity at Opening or Closing ceremony Stage Signage (Company to provide sign) Corporate Name/Logo on back of Olympix T-shirt Corporate Name/Logo on all printed materials & program and banner Corporation mentioned in Olympix press releases Certificate to be presented Table at Opening Ceremony 10 Olympix T-shirts - White Participation in Awards Presentation 500 bonus points awarded to the team of your choice

$2,500 Gold Sponsor - Competition Sponsor Corporate Name/Logo on back of Olympix T-shirt z Corporate Name/Logo on all printed materials & program and banner z Corporation mentioned in all Olympix press releases z Certificate to be presented z Table at Opening Ceremony z Signage on Specific Event of your choice (only one sponsor per competition (first come, first serve). We provide signs. z 5 Olympix T-shirts - White z 250 bonus points awarded to the team of your choice z

$1,000 Silver Sponsor - Team Sponsor Corporate Name on the back of Olympix T-shirt z Corporation listed in Program and on banner z 5 Olympix T-Shirts - White z 100 bonus points awarded to the team or your choice z

$500 Bronze Sponsor/Support Sponsor z z z z

Corporate Name on back of Olympix T-shirt Corporation listed in Program 2 Olympix T-Shirts - White 50 bonus points awarded to the team or your choice

$0 - 499.00 Appreciation Sponsor/Donation Opportunities: Donations in any amount are appreciated and will go to the Foster Children's Foundation to allow us to continue to provide for the needs of foster children in our community.

For sponsor information, contact Cody Ann Moran 404-790-8175

The Foster Children's Foundation Presents: The 9/11 Police and Fire Appreciation Day and Olympix

When: September 10, 2005

9:00AM - 2:00PM River Green Business ParkSoccer fields Peachtree Ind. Blvd between Pleasant Hill and Hwy 120 (Behind Kurt's and Vreny's restaurants)


✔ Free Admission ✔ Open to the public ✔ Family Fun, food, games and entertainment ✔ Competitions between Law Enforcement and Fire Fighters ✔ Live television coverage of the event by WSB-TV ✔ Surprise celebrity guests ✔ County judges and officials will be judging the events ✔ Help your favorite team earn points now ✔ Proceeds benefit the Foster Children's Foundation who serve foster children throughout the Metro area. To find out more, please contact Suzanne Geske at 770-623-6135 or 404-427-6485;



Harold Stamey, CPA Accountant of the Year Harold Stamey, CPA, a past president of DMA, was honored as Accountant of the Year by members of the Georgia Association of Public Accountants (GAPA) at their recent state convention held in St. Augustine, Florida. GAPA, a professional organization representing independent accountants in the state of Georgia, is an affiliated state organization of the National Society of Accountants (NSA) which is headquartered in Alexandria, Virginia. GAPA members are sole practitioners or partners in small to midsize firms who provide a full range of business services including accounting, tax preparation, financial and tax planning, and management services. Harold is a past president of GAPA and is currently the Georgia State Director of NSA. He has been providing services to small businesses in Duluth for eleven years after finishing a twenty-five year career with the Internal Revenue Service.

Gwinnett Business Journal published a small business profile on eWebCommerce Solutions, Inc. in their July 2005 edition. Below is a condensed version of that article: IT Firm saves bacon Privacy laws have made storing data more complicated, and the staff at eWeb Commerce Solutions Inc. is busy filling a new niche in the market by specializing in helping doctors, dentists, lawyers and accountants with their information technology.


eWeb Commerce, a newly formed Duluth company, provides online security, monitoring, network/ desktop support and management for organizations that cannot otherwise secure, monitor and manage their critical information resources. And with 1,145 health and 340 legal service establishments in the county, according to recently compiled data, it seems there are plenty of potential clients available. “With all the different laws such as HIPPA, the data requirements are complicated and businesses have to make sure they are in compliance of the law,” eWeb CIO Firoz Rangwala says.

Lawyers and accountants do not have the same regulations as the medical community, but many of them still have concerns about keeping their clients data private. Not to mention many professionals in these professions keep pretty busy throughout the day. “If you’re a lawyer and are in court most of the day,” he says, “there’s no way you’ll want to spend your night fixing and maintaining your computer network.”

Lalji and Raangwala of eWebCommerce

How it all began Like any good business idea, eWeb Commerce started when two people with information technology and business backgrounds saw a need in the community.

In 1996 the government started requiring that medical records be secure, in terms of accessibility, transmitting and billing. The folks at eWeb Commerce see their niche as helping businesses follow the government regulations as well as helping non-regulated businesses protect their client’s records.

“My father is a successful retail business owner who has unbearable problems keeping his computers running properly,” Lalji says. “That’s when we stepped in to help, providing him an invaluable service, which kept his business on track.” It was this effort that inspired the two men to start eWeb Commerce.

“We have spent a lot of time studying up on the HIPPA requirements,” says Karim Lalji, president of eWeb Commerce. “We tend to go the extra mile to make sure everything is secure.”

Lalji and Rangwala say the value of using them for information technology outsourcing can be found in the company’s rapid response time, their emphasis on customer service and that they have specialized service options for doctors, dentists, lawyers and accountants.

The government does not set forth specific guidelines for networks when it comes to HIPPA, but the law does require that the networks be secure. One of the ways eWeb Commerce makes sure data is secure is by setting up the network with access points. For example, only certain people have access to patients’ medical records, Lalji explains. The network is also set up to include individual logons, which helps employers keep track of what data employees are accessing. “Doctor offices also need applications for their high speed medical equipment,” he adds.


Corporate Expressions, Inc. has recently relocated to a new larger location in order to better service our clients and customer. All of our numbers have stayed the same except for our e-mail which is Come see us at our new location at 3475 Fox Street Duluth, GA 30096





Calendar 2005

PayPal… What's the big deal! Part II: Tools and Features Last month I shared with you a little history about PayPal and discussed the benefits of accepting online credit card pay-ments using their secured processing service. Even though thousands of companies are using this invaluable and easy to implement tool, you still may not be convinced. This month I will provide you with a highlight of the various features that PayPal offers. Getting Started z Don't have a web site yet? No problem! The majority of the PayPal features can be integrated on a website; however one is not required to use many of the great tools listed below. z The minimum requirement to set up a PayPal account and accept payments is an email address and a checking account. z Individuals that pay you are even given the option to set up an account if they desire but are not required to, unless you decide to turn this feature off. Email Payments z Request money from anyone that

has a valid email address in 56 countries z For Outlook users, you can download a free PayPal Wizard that will create the email request and payment link for you. z Generate professional line-item invoices quickly and easily z Send money to anyone that has a valid email address Website Payments z Buy Now and Add to Cart buttons z Shopping Cart for multiple

purchases while browsing the products on your site z Accept donations for your nonprofit organization


Subscriptions and Recurring Payments z Save yourself the time of sending regular invoices with this automatic billing feature z Great for membership dues, newsletter fees, and recurring donations Shipping Center (USPS & UPS)

All Meetings begin at 6:00pm on the first Tuesday of each month, except where otherwise indicated with an *. Locations will vary. ** Dates subject to change.

August 2 September 6 October 4 November 1

z Automatically include your

predetermined shipping amounts during check out z Pay for shipping and insurance with your PayPal account z Print shipping labels and packing slips z Track your shipments Virtual Terminal z Dedicated credit card terminals come with transaction fees, monthly fees and bank account transfer fees; and don't forget the set up fee and terminal cost. The PayPal Virtual Terminal allows you to accept payments via phone, fax, mail and in-person for much lower monthly and transaction costs. z Great for those remaining customers that prefer not to pay online or in situations where you or your clients do not have Internet access z Now all of your online and offline transaction processing can be handled with one account Additional Features z Free transfer of funds to your bank

account z Immediate withdrawal of funds

with the PayPal ATM/Debit card z No balance in your PayPal

Duluth Fall Festival Global Realty Marketing Atlanta Flooring Design Centers Houston & Company CPA

December 6 Aurora Theatre Anyone interested in hosting a DMA meeting or providing refreshments, please contact Jennifer Ingalls at 678.376.9700

transactions z Monthly account statements z Refund processing and transaction

fee credit z Multiple user accounts with

individual access levels that you set z Mass payment requests z and the list goes on….

Oh, and for those online auction enthusiasts…PayPal offers a host of free tools for eBay Sellers from adding PayPal to your listings and managing payments to seller and buyer protection. To see PayPal in action, visit the Duluth Merchants Association website, You can now pay your membership dues online with the click of a PayPal button! You are also able to make other payments like the Stars & Stripes 5K Run/Walk and Spring Benefit registrations. You can even make tax deductible donations towards these events.

account? You can still pay someone Source: PayPal, an eBay company: directly from any checking or credit account that you verified with PayPal Bits & Bytes is brought z Automatically include your to you by our predetermined sales tax to the buyer webmaster and Digital Diva, during check out Pamela Adams, z Online and Downloadable History, Log (QuickBooks and Quicken 770-564-0876. compatible) z Email confirmations of payments and billed, authorized and settled



Duluth Merchants Association P.O. Box 559 Duluth GA 30096

IS YOUR COMPANY MAKING NEWS? If it is, we want to spotlight you in the DMA Gab-RRR. If you have any significant news about your business: awards, big wins, new expansions, relocating, please e-mail them to Terry Palmer at or fax it to 770-813-9923. It is your newsletter and we rely upon you.

ARE YOU NEXT? We want to showcase our DMA members in our meetings. If you would like to host a meeting or if you have an educational 30 minute

presentation that you believe would be of benefit to our members, please call Jennifer Ingalls at 678.376.9700.

ARE YOU USING YOUR ASSOCIATION’S WEBSITE TO THE FULLEST? Add your web address and a business description to your entry in the online membership directory. Send an e-mail to webmaster@duluthmerchants. com with your updates

CHANGE OF ADDRESS Please e-mail address changes to Dennis Keller at or call him at 678.473.4643

ALL NEWSLETTER ENTRIES must be submitted by the 12th of each month for the next issue.

THE NETWORK TABLE IS AVAILABLE! Yes, we want to invite all of you to bring your literature (in small quantities) about your products and services to our DMA meetings so fellow members can learn more about you. BUT, FAIR WARNING: at the end of the evening, you must take your literature with you, or it will be thrown away.

Welcome to The Duluth Merchants Association! The DMA was conceived with the idea that as business people we can best accomplish together what no one could do alone. It is an association for members to participate in and improve the Duluth Community.


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