DECISION Women in Commerce & Professions
NETWORKING COMMUNITY SERVICE
PO Box 123 • Port Jefferson Station, NY 11776 • www.decisionwomen.com Executive Committee President Kathryn Krejci Pindar Vineyards 631-473-4689 1st Vice President Kerry Baardsen TD Bank 631-285-6850 2nd Vice President Elizabeth Miastkowski Printing Plus 631-751-3667 Treasurer Carolyn Slawski Carolyn Slawski, CPA 631-234-2350 Recording Secretary Elizabeth Maniotis Betsy’s Baskets 631-757-5393 Corresponding Secretary Eileen Hattersley Labradoodles of LI 631-941-1111
Dear Ladies, I hope everyone had a good holiday season. I enjoyed seeing everyone at the January Meeting along with the excellent program provided. Good Customer Service not only affects our businesses but a lot of those principals also can be applied to how we interact in our personal lives as well. It was actually a situation with bad customer service that taught me a trick that I have used over the years. LOOK THE PART ***** ACT THE PART Many years ago I went to the mall to the make-up counter after work and was treated very well and given a lot of free items with my purchases. A few months later, I went back to replenish my items and was treated quite poorly and indifferently and when paying no extra items were given to me. What was the difference? My appearance. My first visit I was in my business attire and the second visit I was in my weekend errand attire (sneakers, jeans, etc). Even though, I agree this was incorrect behavior on the part of the store’s staff, it taught me that there is such a thing as power dressing. I was the same person with the same amount of money to spend on products but my appearance made the difference. When I am in a situation that I know will be a challenge, I am sure to look the part. In addition, I self-talk and decide how I will present myself confidently. Sometimes, I am very, very nervous and a little unsure in some situations but this self-talk and some acting skills get me through the first few moments. Look the part, Act the part, Be the part – it works for me and I am sharing this with anyone who it may help. Although, I have to admit Decision Women in Commerce and the Professions’ membership is that of very talented and confident women we all do find ourselves in awkward situations now and then. That is my share and I look forward to our February meeting and program. Fondly,
Kathryn Krejci, President
Next Meeting February 3, 2015
Carnival Restaurant Nesconset Highway, Port Jefferson Station $30.00 Networking 6 pm - Meeting 6:30 pm RSVP to: Eileen Hattersley 941-1111 or email@example.com
February is Heart Health Month
February is American Heart Month. Cardiovascular disease is the leading cause of death in the United States; one in every three deaths is from heart disease and stroke, equal to 2,200 deaths per day.
Calendar of Events January - General Membership Meeting February - General Membership Meeting March - General Membership Meeting April - Fashion Show May - Business Meeting (no guests) June - Installation Meeting July - No Meeting August - Summer Soiree September - General Membership Meeting October - Membership Drive November-General Membership Meeting December - Holiday Party
A Note from...Randi Busse I appreciate you inviting me to speak with your members on the topic of improving customer service. I’m glad to hear they found value in the presentation I delivered. As I mentioned, I wanted to share a discount code with the members that are interested in purchasing a copy of my book, Turning Rants Into Raves. Please direct them to: www.turningrantsintoraves.com/book. By using code APW7YNVY, they will be eligible for a $5 discount on the book.
News & Calendar of Events This Month’s Birthday’s Ellen Harte Felecia Schryver Lenore Paprocky Stephanie Rooney
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Next Fashion Show Meeting - February26, 2015
Liz Miastkowski’s home, 6:30 PM Save the Date: Fashion Show, Tuesday, April 21st - Majestic Gardens, Rocky Point Featuring Fashions from local shoppes and boutiques
News & Calendar of Events Member Milestones
Marion McNulty-Hulse and her husband, Jeff celebrated their 35th Wedding Anniversary with a Cruise around the Hawaiian Islands.
Last Month Meeting Highlights
Kerry’s Korner - Program Chair
The February speaker is from Nancy Burner & Associates, speaking about “How to protect your assets for yourself and your children”. Michele Martin is our Member Profile in February.
Kathy Krejci welcoming new member, Pat Vitale
Last Call for our Decision Bermuda Cruise, sailing June 14th from New Jersey. We also have space on our March 2016 cruise from San Juan doing the deep Caribbean For Details, call Celeste at Empress Travel 631-698-7767
Celeste Siemsen & Carole Anzini
Grace LoGrande & June Duffy Marianne Gillen
Guest Speaker, Randi Busse
DECISION Decision Women Around Town
www.decisionwomen.com Liz Miastkowski, President
190 Belle Mead Road • Suite 5 East Setauket, NY 11733-3494 firstname.lastname@example.org
T: 631.751.3667 F: 631.751.3937
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February 2015 Newsletter