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NO 45 SUMMER 2013

Contents Back to the Sixties ........3 Thanks to our Sponsors..3 Home Help for Residents.....................4 Awards and Accreditation ...............4 Telling Their Stories ......5 Project Picasso Art on Show ..........................5 Into the New Year .........6

6PR’s Tony McManus (right) enjoys the company of former Amana Living chairman, Peter Dawes at A Night of Wisdom. Photo: MCB Photographics

Seniors Week Festival Evensong ....................6

Amana Living Gets the Message Out

Pearls of Wisdom ..........7

We are starting the new year with optimism, having boosted the profile of Amana Living considerably in recent months. CEO Ray Glickman celebrates some of the highlights of our awareness-raising campaign.

Volunteer Pastoral Carers Graduate .....................7 Reno for a Cause ..........8 Sensory Garden for Edward Collick .............8 Corporate Office Declared Green .........................9 Find us on Facebook .....9 Planet-friendly Projects .9 Staff Profile ...............10 Staff Clock up 800 Years.........................11 Philanthropy Alive and Well ..........................11 A publication of AMANA LIVING 541 Hay Street, Subiaco WA 6008 P 1300 262 626 F (08) 9388 3142 ABN 45 582 438 7

While Amana Living service locations have continued to maintain the highest standards of care, we have been getting the message out about our excellent organisation.

Seniors Week Festival, in which we were participating. As WA’s leading Anglican aged care organisation, we celebrated our anniversary at the Cathedral on the final day of the Festival.

2012 being our 50th anniversary year created opportunities to raise awareness among the wider Perth community, and talk directly to an influential audience.

The story of the ‘abseiling priest’ spread quickly around Australia, hopefully inspiring many other older people to regard themselves as adventurers and to truly live the second half of life!

I was particularly impressed by the embodiment of our slogan – ‘Living the Second Half of Life’ – in the form of 85-year-old Reverend Tim Harrison, Honorary Assistant Priest at St George’s Cathedral, who undertook to abseil down the Cathedral tower on our behalf. The intention was to raise awareness of Amana Living’s approach to aged care, while drawing attention to the

Along with our message about staying active at every age and stage, we expounded the wisdom of older people through the year. A series of 6PR radio interviews, running every Wednesday afternoon from May to October, and supported by Amana Living, explored the meaning of wisdom. continued over...



Each interview, conducted by Tony McManus, was with a different wellknown Western Australian over the age of 50: West Coast Eagles CEO Trevor Nisbett, author/journalist Estelle Blackburn, TV presenters Jeff Newman and Dennis Cometti, former Premiers Carmen Lawrence and Richard Court, and burns specialist Dr Fiona Wood are just a handful of those who shared their take on wisdom. In an unplanned appearance, Tony McManus also did us proud during a key event at Government House on 7 November. A Night of Wisdom was our high-profile awareness-raising and fund-raising event, in the presence of our Patron and Governor of WA, His Excellency Malcolm McCusker. At the 11th hour, Tony not only managed to obtain two premium seats at Elton John’s opening concert (thanks to Perth Arena), but he stepped up to auction the tickets with inimitable humour and energy, significantly boosting the funds raised on the night from our silent auction items.

Reverend Tim Harrison - the ‘abseiling priest’


The other highlight of the night was the Governor’s heartfelt speech, in which he spoke about the connections between the McCusker family and Amana Living, moving the audience to a greater understanding of the issues surrounding aged care, and dementia care in particular. We are optimistic that as we continue to reinforce our brand, keeping Amana Living in the public eye and discussing the increasing need for funding, we will engender growing philanthropic support from the Perth community. This in turn will help us to maintain our excellent level of care, while developing our enrichment activities and dementia services.

Ray Glickman, CEO

His Excellency Malcolm McCusker (right) enjoys a joke with the Most Reverend Roger Herft and guests at A Night of Wisdom Photo: MCB Photographics

Back to the Sixties More than 800 guests were transported back to the sixties at the annual Residents’ and Clients’ Party in October at Crown Perth (formerly Burswood).

Our wonderful MC, Marita Sealey, Amana Living General Manager, never missed a beat, and sang some soulful sixties songs to round off the event.

In honour of Amana Living’s 50th Anniversary, the ‘1962: Swinging Sixties’ theme inspired residents, clients, staff and volunteers to dress up and dance to sounds of the sixties with live band Chain Reaction.

Here’s some of the positive feedback we received:

Guests were treated to some classic sixties grooves by young soloists from St Hilda’s School for Girls, acrobatic comedy from performance group Bizircus, and short videos celebrating the era and reflecting on enrichment activities from 2012. The day included morning tea on arrival, a sit-down lunch, spot prizes and the Wii Games trophy presentation.

“The band was great!” “I must admit that some of the oldies gave us a great big laugh and I guess that’s what it is all about.” “Residents loved the meal and thoroughly enjoyed the entertainment.” “The residents looked absolutely terrific and seeing their smiles and tapping fingers made my day.”

Thanks to our Sponsors Our annual party and 50th anniversary events could not have taken place without the generous support of our sponsors:




Home Care Worker Ann Wainscoat (left) with Amana Living client Pat Seares. Photo: Leon Shaffer

Home Help for Residents Are you living independently and in the second half of your life? Did you know that Amana Living provides assistance with everyday tasks, so that you can continue to live independently? Our Home Care Services – such as gardening, shopping, preparing meals, cleaning and laundry – not only help you to stay in your own home for longer, but also give you the freedom to get more out of life. First, we review your requirements – what help you need, and how often. Then we match you with people who are keen to provide the services you want. We only supply quality services that meet national standards, and we adjust your services as your requirements change. Pat and Ron Seares are just one example of Amana Living village residents who enjoy Home Care Services.

Pat says this gives them “great peace of mind in being able to remain independent and in our own home”. “Anne comes once a fortnight to keep the house clean... I’m thrilled to pieces with her because she’s so thorough. Paul does all the gardening and pruning for us and keeps the outside of the house clean and tidy. He’s exceptional. We are determined that we’ll do everything we can to stay where we are and with Amana Living’s help, I think we’ll be able to do that.” Amana Living has around 250 field staff delivering up to 600 home visits per weekday, including higher care such as nursing, podiatry and physiotherapy (available via GP referral). Contact Amana Living to find out more about our services 08 9424 6825 –

Awards and Accreditations In the previous edition of Amana Life we announced our two ACSWA ‘Excellence in Care’ awards. Since then, we have picked up three more accolades – one national and two state awards:



the Aged Care Standards and Accreditation Agency (ACSAA) Better Practice Award in the “Resident Lifestyle” category for the ‘Windows to the World’ project at St George’s Home;


the Mental Health Good Outcomes Award in the ‘GESB Improved Outcomes in Seniors’ Mental Health’ category for Project Picasso; and


the Mental Health Good Outcomes Award in the ‘ECU Award for Prevention, Promotion and/or Early Intervention’ category for the McCusker Nurse Service.

We also reported that our residential care facilities were undergoing ACSAA accreditation audits during 2012 – a gruelling process that occurs every three years, ensuring the four standards and 44 outcomes across all areas are not only met but maintained consistently. We are delighted to report that all 15 centres have achieved compliance and are now fully accredited for another three years. While this result is unsurprising, given the high standard of care for which Amana Living is known, it is only through the hard work and dedication of staff that such consistent quality of care can be achieved.

Telling Their Stories Researching and recording the life stories of people living with dementia is already recognised as an effective therapeutic tool. Now Amana Living is leading the way by embedding the task into care planning for the first time. Assisting those living with dementia to tell their life stories can enhance their wellbeing. Through a structured process of reminiscence, the storyteller may be able to place themselves in time, albeit temporarily, while enjoying happy memories.

Curtin University Occupational Therapy student Ben Ngo with Amana Living resident Reg Smith

Recording the stories in an accessible way means the storyteller is able to revisit the memories, using them for quiet contemplation, or to regain their equilibrium during a period of agitation.

As well as books containing images and captions, students are using videos and slide shows to tell stories, and putting together memory boxes of tactile objects.

The stories can also invite a greater understanding and respect when shared with carers, helping to ease the frustration of those with dementia when they are struggling to find a way to communicate.

‘We envisage that the project could run for up to five years with student involvement, including additional students allocated by Alzheimer’s Australia WA,’ said Amana Living’s General Manager of Clinical Services, Zenith Zeeman.

Recognizing the value of integrating life stories into clinical practice, Amana Living has called on Curtin University Occupational Therapy students to help move towards this goal. The final year students have developed life story tools for residents at five centres.

‘By then we expect to have established the most effective process for developing and utilizing life stories, both as individual tools and as an integral part of care planning for people with dementia.’

Harry Venville

Project Picasso Art on Show

An enrichment project that engaged residents in creating art ended in July with a major exhibition of works by more than 100 artists. Project Picasso saw 65 volunteers supporting residents in 12 Amana Living dementia-specific care centres and day clubs to produce around 240 artworks. “It’s been known for years how effective art can be as a therapeutic medium,” said Amana Living Dementia

Gwen Chalmers (right) with daughter Margaret

Specialist, Louise Jones. “So when you’re using art media for people with dementia, the effect can be profound.” Almost a quarter of the works were sold at an exhibition in July at Christ Church Grammar School, raising more than $1500 towards the next Picasso Project.


AMANA LIFE Into the New Year A Message from our Senior Chaplain, the Reverend David Atkinson. Whether it is as individuals, as a nation, as families, as an organisation, for our footy team or in any other way, one year ends and another begins. We might leave the old year with a mixture of thankfulness, hope, disappointment, achievement or things left undone. What will the New Year hold? Some things we know! Some things will continue as they have been, our daily routine unchanged, bar its normal ups and downs, twists and turns. There will be the unexpected – both good and not so good: Good: births of children or grandchildren, marriage of a grandchild, new friends made, financial stability, good health, a Dockers premiership!

KEEPING YOU INFORMED OF AMANA LIVING NEWS, VIEWS AND EVENTS Not so good: a Carlton premiership, a financial downturn, not being able to do what we used to, illness, being lonely, uncertain or afraid. But we don’t go into the New Year alone. We are surrounded by others. We will be cared for by others. Most importantly, we can care for others. They may be people we work with, our family, our friends, or strangers we come across. At Amana Living we seek to care for our residents and clients, wherever they are found. Staff, volunteers, people visiting their own family but befriending others as they do so, school students and church groups, all make a wonderful difference. Paradoxically, as we share smiles, listen to others, talk with them, bring a cup of tea, we actually are happier ourselves. Those we reach out to bring us joy in return, though sometimes they cannot actually “do” anything for us.

We are not alone in another way as well. In 1939, when things were dire,, King George VI quoted from Minnie Haskins’ poem, “The Gate of the Year” (1908) : I said to the man who stood at the Gate of the Year, ‘Give me a light that I may tread safely into the unknown.’ And he replied, ‘Go out into the darkness, and put your hand into the Hand of God. That shall be better than light, and safer than a known way.’ The New Year holds challenges and joys. We will not go alone into it. Perhaps we can also help to make sure others do not go alone, both by our being with them and by our prayers.

Senior Chaplain, the Reverend David Atkinson

Seniors Week Festival Evensong


At the conclusion of Bendigo Bank Seniors Week Festival in November, the Department for Communities joined with Amana Living for a special celebration at St George’s Cathedral. The Seniors Week Festival Evensong: ‘Celebrating the Second Half of Life’ marked the conclusion of the week-long festival and Amana Living’s 50th anniversary year.

“In the culture I was brought up in and in the world of the last century, the extended family and grandparents in particular, lived with the generations – their children, grandchildren and beyond,” he said. “Today Amana Living and other agencies have taken over this significant role. Amana Living stands against isolating our elders.

In his address, Archbishop Roger Herft explored the theme of wisdom and acknowledged the evolution of Amana Living to become WA’s principal Anglican aged care organisation.

It calls upon us to include them. We call the next generation to join with the elders and the seniors in celebrating the second half of life. This remains a constant challenge.

Pearls of Wisdom Amana Living residents and staff celebrated the organisation’s 50th anniversary year by throwing ‘Pearls of Wisdom’ parties. The Edward Collick Home party featured the Kalgoorlie Boulder Brass Band Ensemble, interviews by students from Kalgoorlie-Boulder Community High School and Eastern Goldfields Historical Society, an old-time singalong, games for children and a barbecue lunch. Hale Hostel and Village residents enjoyed entertainment from guitar player and singer Terry Simpson, some of the residents talked about what wisdom meant to them, and a pearl necklace was raffled. Residents at Le Fanu Court and Riley House were entertained by a pianist while enjoying a high tea of champagne and strawberries, and shared pearls of wisdom and memorabilia from the 1960s. Moline Hostel residents were treated to a performance by The Gladtones, who chose songs that inspired memories of the past, followed by an afternoon tea. The Parry Hostel and Village party began with a performance by students from Mazenod College, including a guest appearance by young Perth singer, Jackson Griggs. After the concert, residents and staff shared pearls of wisdom, followed by a celebratory lunch. Sundowner Hostel held a ‘high tea’, while Wollaston Court celebrated with a road trip to Denmark and Mount Barker, including Gindarra Farm’s rose gardens and lunch in the farmhouse.

The Reverend Deborah Joyce (Chaplain in the Southern Region and Home Care) has been appointed to the Diocesan Council of the Anglican Diocese of Perth. The Diocesan Council is the Church’s equivalent to Amana Living’s Board. Deborah will be a great asset to the Council, both representing and bringing a knowledge of chaplaincy, not only from her experience as an Amana Living Chaplain, but having previously been a Naval Chaplain and a Mental Health Chaplain. Photo: Leon Shaffer

Volunteer Pastoral Carers Graduate Congratulations Volunteer Pastoral Carers! On 2 October the inaugural graduation ceremony for the Volunteer Pastoral Care Program was held at Corporate Office in Subiaco. Joining the celebrations were family and friends, and staff from Amana Living. CEO Ray Glickman congratulated all who participated in the program, which is a new initiative established to increase capacity in the provision of pastoral care for Amana Living residents and clients. Ray presented certificates to ten of the graduates, who now visit regularly in nine Amana Living residential care centres. Amana Living now has 12 Volunteer Pastoral Carers, including two who work in providing support to Home Care clients. Preparations are underway for the 2013 training program.




Reno for a Cause Amana Living’s Lefroy Hostel welcomed 100 volunteers from SouthCity Church and Melville Resource Centre for a day in September. The volunteers worked from 6.30am to 7.00pm to transform the garden for residents and their families.

The facility now has a cafe style al fresco area, a pergola, outdoor furniture, an extension to the roof, a beautiful water feature and native/tropical themed area with sensory plants. Lefroy Hostel received the makeover after winning the annual Reno for a Cause community grant.

Sensory Garden for Edward Collick Thanks to a donation of funds and volunteer time from Kalgoorlie Consolidated Gold Mines (KCGM), residents at Edward Collick Home now have a stunning sensory garden. The team of volunteers helped to complete the garden, which took over a year to create, and now provides sensory stimuli for people living with dementia. The garden includes a fish pond and water feature, a gardenia arch, native plants, fruit trees, herbs, raised vegetable gardens, and a central lawn. For bird lovers, there is a bird cage, a bird bath and plants that attract birds, as well as a bird-watching area. The KalgoorlieBoulder Inner Wheel Club donated a seat where residents can rest, watch and listen to birds. Aromatic plants such


as lavender, rosemary, citronella and roses stimulate the sense of smell, while a wisteria-covered arbour provides shade. A tiled undercover area features Aboriginal art and artefacts, and garden ornaments such as a butterfly, sculpture and life-sized dolls add tactile interest. As the garden evolves, plans include Chinese jasmine trailing over the birdcage, a wishing well, chickens and a men’s shed. Care Manager Barbara Foggin said staff at the centre raised funds towards the garden, and a huge boost came from KCGM in the form of a $10,000 donation and a team of volunteers. The garden was officially opened at the site’s ‘Pearls of Wisdom’ party in August.

Corporate Office Declared Green Eco 541 – the building that houses Amana Living’s Corporate Office in Subiaco – has received a 5 Star Green Star Office Interiors v1.1 rating and Office Design v2 rating from the Green Building Council of Australia. Green Star is a comprehensive, national, voluntary environmental rating system that evaluates the environmental design and construction of buildings. A 5 Star rating represents ‘Australian Excellence’ in environmentally sustainable building practices. In addition, our Corporate Office has been awarded the Chemform Green Certification. This means that all cleaning systems, dispensing equipment and cleaning chemicals meet the required environmental standards. These are audited regularly, and the certification can be removed at any time should any standards slip.

Find us on Facebook Amana Living now has a Facebook page where staff and other Amana Living supporters go to keep up to date with news, photos and videos, celebrate successes and share stories. The page is visible to all, and if you are a Facebook user, you are welcome to join in the conversation and

see what’s going on within our organisation. As our audience grows, we expect the range of content to grow too. Tweeters can also follow our CEO’s comments on aged care reform @RayGlickman

Planet-friendly Projects Amana Living’s ECO Team (ECO-T) actively supports initiatives that promote sustainability while enriching the lives of residents and clients. Most ideas originate from staff within care centres, who drive their project with ECO-T support. Staff at Lady McCusker Home have been re-using towels to save water, the planet’s most valuable natural resource, rather than automatically washing them after each use. The Home is monitoring water and energy usage, with results yet to be confirmed. Centre Operations Manager Sara Atkinson says that the project has been very successful, with involved residents rebadging themselves as ‘ECO Residents’. Staff who are dedicated to the scheme have received green badges, and wear them with pride.

Meanwhile, Catherine King Day Centre Carer Eugene Hands has been heading kerbside to collect discarded objects with potential. Eugene takes all kinds of treasures back to the Day Centre, where he works with clients to transform them into attractive or useful objects for the garden, or valuable raffle items. Money raised goes back into the Centre, but this isn’t Eugene’s primary motivation. It’s the joy the clients experience from working on found objects with their hands, using skills they haven’t exercised for years, seeing the transformation occur, and taking pride in the finished result.




Jan Ireland (seated) with (L to R) Volunteer Julie Neville and Carers Carol McGuinness and Maria Lewis

Staff Profile

Jan Ireland, Lefroy Respite Centre Senior Supervisor When Jan Ireland applied for night shift work in the kitchen at Amana Living’s Lefroy Hostel, she was already running a home-based daycare service while raising three children of her own. The manager at Lefroy recognised her dedication to others and recommended she become a Carer instead. She took up the challenge and is still at Lefroy 24 years later, now coordinating admissions to the Respite Centre. HR Project Officer Ian Cuthbertson talked to Jan about life at Amana Living. What made you stay so long at Amana Living? We had a very close knit group when I was working at the Hostel, and I have a great rapport with the team now at the Respite Centre. I have also always had the flexibility I needed between shifts and looking after my children, and I enjoy working at a site that’s close to home. What’s special about Amana Living/Your Job? Lefroy is receiving an increasing number of ‘high care’ residents, which has been an ongoing challenge. So making sure all our residents have fun activities to do, whatever their capabilities, is our way of ensuring they are living the second half of their life to the full, not just ‘eating and showering’. I currently spend one day a week as activity coordinator for the Respite Centre – one of the best aspects of my job. There is something special about all the people working at Lefroy. It’s not work that just anybody could do, and the people who work here wouldn’t want to be anywhere else. Everyone arrives every day with a smile, and while it can be very challenging work, the team remains conscientious and dedicated.


Which of your colleagues would you give a high-five to for being great to work with? •

Alice Swallow – an incredibly dedicated Registered Nurse.

The amazing team of activity staff in the Hostel – they have such a challenging role.

Angie Smith – the front door to Lefroy Hostel for both the residents and their families, while coping with increasing demands on her time.

Ann Nolan – a great Care Manager.

Lee Burwood – our Centre Operations Manager, who has been here longer than any of us and runs three facilities.

What would you say to someone thinking about working in aged care? Be prepared for a shock. People often come into the role thinking they will be talking with the elderly, finding missing teeth and the like, but there is a lot of ‘nitty gritty’ that people aren’t aware of. You have to be exceptional at time management; there is just so much you have to get done in a day. You need to be flexible, in both body and mind. You need to be efficient, yet not serious. You need to be able to smile and laugh, and have a sense of humour! What are your plans for the future? While retirement is on the cards in the next few years so that I can spend more time cooking, sewing and travelling, I am passionate about my work. Even after retiring I hope to continue working at Lefroy in a volunteer capacity.

Staff Clock up 800 Years More than 800 years of dedication were celebrated at Amana Living’s Annual Ball and Staff Awards in September; 155 of those years were given by ten staff members at Thomas Scott Hostel in Camillo and St George’s Home in Bayswater The annual awards ceremony provides an opportunity for Amana Living to recognise staff members’ achievements and those who have devoted a significant number of years to the organisation. Two of these are Jane Thomas, who has been caring for the residents at Thomas Scott Hostel for 25 years, and Helen Shurrock, an Enrolled Nurse at St George’s Home who has also been with Amana Living for 25 years. “I have thoroughly enjoyed my time with Amana Living; it has been action-packed with challenging but equally rewarding moments,” said Jane. “The most important thing I have learnt is to treat our clients as if they were my own family, ensure they are always comfortable and happy, and above all maintain a good sense of humour. I know I will retire shortly, but I want to keep going; I still enjoy coming into work.” Helen Shurrock commented: “I just love my job. I have been fortunate to receive opportunities to work in a range of areas from physiotherapy through to enrolled nursing and it has all been delightful. Each day I come to work I am greeted by a great bunch of clients and work colleagues. Everybody gets along so well; we really are like one big happy family.” According to CEO Ray Glickman, the organisation places a high priority on making sure staff are well rewarded, not only by being the highest paying aged care provider in the state, but also by creating an inspiring workplace. “Amana Living provides training, career paths and opportunities for development,” he said. “It’s also extremely important to us that our staff enjoy a worklife balance, by providing flexible working hours and an employee assistance program. The long service of our staff shows that we must be getting something right.” Terence Thornton, Julie Todd and Julie Morfitt were acknowledged for dedicating 30 years each to Amana Living, while Helen Gardner, Isobel MacLeod, Sarah Thompson and Margaret Puzey joined Jane Thomas and Helen Shurrock in celebrating 25 years of service.

A feature of the Japanese garden created by staff volunteers at Thomas Scott Village. Photo: Leon Shaffer

Philanthropy Alive and Well Amana Living has benefited in a number of ways from the generosity of those willing to donate funds, skills and time to enhancing quality of life for our residents and clients. Here are some of the major gifts we have received in recent months: Funds for the renovation of the community hall at St Francis Court (Inglewood): a cheque for almost $25,000 was presented by Perpetual, which allocates money from discretionary trusts to charitable organisations. Funds for a new bus donated to Wearne Home (Mandurah): $50,000 was provided by the Theodore & Isabella Wearne Charitable Trust for this purpose, with an additional $17,000 being supplied by the Mandurah Murray Mayday Club for modifications to be included. Time and expertise to help eight Amana Living sites set up Broadband for Seniors kiosks: the CEO of CDM Australia has pledged many hours of technical assistance with setting up the kiosks, provided by the federal government’s Broadband for Seniors program. Volunteers to implement enrichment projects: teams of Corporate Office staff have volunteered their time to create gardens, host outings and refurbish facilities to help enhance our residents’ quality of life. 11

Enrich your life by enriching the lives of others.

Amana Living invites you to…



Help us celebrate our 50th anniversary by boosting the Amana Living Enrichment Program – enabling us to go beyond quality care to help people live a rewarding and meaningful life after 50. Simply donate 50 of anything – from 50 minutes of your time to 50 tickets to an event, from 50c to $50. You decide what to give. To donate, please call (08) 9424 6800, visit or find us on Facebook Please use the form below if you would like to donate by cheque (payable to the Amana Living Anglican Foundation) or credit card. We are also able to accept your credit card donation by phone.





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Return this slip with your donation to Amana Living Anglican Foundation, PO Box 933, Subiaco WA 6904. Donations of $2 and above are tax deductible. Thank you!

Amana Life no 45  

The newsletter of Amana Living, one of Western Australia's largest not-for-profit aged and community care organisations.

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