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ThePulse

Bill George, President and CEO; Randy Mintz-Presant, Editor; Felicia Phillips, Managing Editor; Bernard Thorn, Senior Multimedia Designer; Pulse Reporters: Doug Bassett, Rosalie Hughes, Jamilah Perry, Melissa Schweizer

MAY 23, 2011

The Pulse is news you can use published by the Corporate Communications and Public Affairs department for employees of Health Partners. To submit items for the Pulse, please email your story ideas or photos to hppulse@healthpart.com or call extension 4580.

HP Employees Make a Run for It! By Alyssa Blake, corporate communications and public affairs intern

On May 15, 2011, the Philadelphia Bar Association hosted its 32nd annual 5K Run/Walk. The event benefits the Support Center for Child Advocates, a pro bono program that serves abused and neglected children around the city. This year, five employees from Health Partners participated in the Run/Walk. They were George Courtnye, mailroom coordinator, David Jones, assistant counsel, Astria Mosley, team leader for quality management, Julia Oatway, senior trainer, and Jorge Parra, wellness program administrator. All of the participants said they enjoyed running in the race and would do it again. Julia even placed fourth in her age division with a finishing time of 28 minutes, 50 seconds. After taking time off from running, George said, “It was good to get back to running again. I needed something to get me back on track and this 5K run helped me get there.” He finished in 33 minutes, 19 seconds. Astria thoroughly enjoyed running with her coworkers and was proud to represent Health Partners. “I had a great feeling of accomplishment upon finishing,” she said. She decided to participate because she wanted to support David’s team and get in her morning workout. Finishing in 39 minutes, the run/walk also contributed to her 16.2 pound weight loss. Julia, who ran in another organization’s 5K in March, said she beat her time by a minute this time around. It was her first time running in the Bar Association’s Run/Walk. When asked why she participated, Julia responded, “I enjoy running and this was an opportunity to get to know co-workers on a different level.” David, who runs 5Ks frequently, believes that he beat his own personal record with a finishing time of 26 minutes, 42 seconds. Two weeks before, he ran in the 10-mile Broad Street Run. David participated not only to stay in shape but also because he asked Bill George, president and CEO, to sponsor the employees as part of the company’s ongoing “Healthier YOU!” campaign. Jorge has also participated in many other run/walks. He said he decided to join in the Bar Association’s run/walk because “I love racing and it is a great way to keep fit and help out a good cause.” His finishing time was an impressive 21 minutes, 23 seconds. Congratulations to the entire team for coming in first place in the Corporate Team competition. Way to go Health Partners!

HP Celebrates National Nurses Week This year, from May 6 - May 12th, Health Partners celebrated National Nurses Week.Thanks to all who participated and made it another fun, successful National Nurses Week celebration. Congratulations to our 1980s Photo Contest Winners, listed below by category…

All Dressed Up Jennifer O’Mahoney, outpatient case manager

Oversized Sweatshirt Christine Moyer, QM coordinator

Hanging Out and Having Fun Eileen Bogle, senior pediatric case manager

Vacations Debra Smith, manager, case management

Big Hair Suzanne Pierce, perinatal case manager

Formal Attire Linda Watt, manager, perinatal program

Rocker Joan Healey, outpatient case manager Click on the link below to see more photos… ftp://solo/31d4dfc5740440ee844477e269389c38/player.html

Dr. Mary K. Stom, senior vice president, healthcare management, chief medical officer (standing center in blue suit) celebrates National Nurses Day with our ever-growing, dedicated nursing team. (1) The Pulse 05/23/2011


HP Celebrates Major Milestone at First in the Nation Event Health Partners recently hosted a joyous event celebrating our designation as the first health plan in the country to receive “Multicultural Health Care Distinction” from the National Committee for Quality Assurance (NCQA). Special thanks to all who work so hard to provide care to our diverse member population.

Bill George, president and CEO (left) and State Senator Shirley M. Kitchen (right) as she presents Health Partners with a proclamation.

Representatives from the Department of Public Welfare join Health Partners’ community partners as they show off their award certificates at the First in Nation celebration with Sonia Frazier, Health Partners’ former director of regulatory and clinical compliance (2nd row end); the master of ceremonies, Dave Huddleston, news anchor, CW Philly and CBS Eyewitness News (2nd row, 6th from left); Bill George, president and CEO (center), Mary K Stom, MD, chief medical officer and senior vice president of healthcare management (center); Sarah Thomas, vice president of public policy and communications, NCQA (2nd row, 4th from right); and guest speaker Marla J. Gold, MD, Drexel University School of Public Health dean (2nd row, 3rd from right).

The talented Minghui School Dance Team gives a taste of Asian culture by performing a traditional routine.

Dancers Madeline Montalvo and Raul Santiago, Jr.’s captivating salsa performance add Latin flair to the ceremony.

Health Plan Funds Academic Dreams in Norristown. The Health Partners Foundation recently presented two students at Norristown Area High School, Sabrina Hillanbrand and Anthonia Keliojor, with its Make Dreams Reality scholarship. The scholarship is presented to outstanding high school seniors at partnering high schools to help cover the cost of technical school or college. Hillanbrand, who plans to attend LaSalle University, received a $2,000 renewable scholarship award from the Foundation. This scholarship will increase by $500 for each year that she maintains a minimum 3.0 grade point average. Keliojor, who plans to attend Gwynedd-Mercy College, received a one-time $2,000 scholarship award. The Foundation also recognized Stephanie Felton, a graduating senior, who received a 4-year perfect attendance award.

The Health Partners Foundation presents scholarship and perfect attendance awards to three graduating seniors at Norristown Area High School. (L-r): Karen Armstrong, board member, Health Partners Foundation; Claudia Tucker-Keto executive director, Health Partners Foundation; Sabrina Hillanbrand, Make Dreams Reality scholarship recipient; Stephanie Felton, 4-year perfect attendance honoree; Anthonia Keliojor, Make Dreams Reality scholarship recipient; Darnell Thomas, manager, provider services, Health Partners, and Dr. Janet Samuels, superintendent of the Norristown Area School District. (2) The Pulse 05/23/2011


Data Governance for Shared Folders Goes LIVE! by Mark Eggleston, manager, security and business continuity

Did you ever need quick access to a shared directory to work on a large spreadsheet or presentation that really should not be duplicated and sent via email? Why can’t the owner of the data control who has access to their shared directories and have the ability to grant or revoke access as needed? Well now they CAN! During the week of April 18, the Data Governance Project Team launched a new web based tool on HP4U called Data Privilege. This tool allows anyone in the company to request access to any "S" drive folder directly from its data owner or authorizers (person deputized by the data owner to grant or revoke access to folders on their behalf). Any request is promptly routed to the correct data owner and authorizers for their review and action. Data owners are empowered to take control of the data on their shared drives and grant or revoke access as they (the data experts) see fit. No more waiting for IS to confirm with data owners and act as a middle man. Along with empowerment comes responsibility. Data owners are required to execute an electronic signature twice a year to attest that they have reviewed the entitlement on their shared folders. This is a major step forward in the maturity of data governance at Health Partners. Thank you to all the data owners, authorizers, requestors and other stakeholders who are driving data governance at HP. Below are some helpful hints as you start utilizing Data Privilege. G Click the icon on the HP4U page next to the heat icon. G You can select any other employee and submit requests on their behalf (useful for new employees just starting out). G When you are requesting access make sure the dropdown is not set to "Revoke Access". This option is only shown if you already have access. Of course if you still are unable to access the folder, logoff/logon to ensure all the most recent changes are applied. G Should you need any help or want to try some of the more advanced features click on either the help or FAQ tab.

Surgeon General Headlines Health Disparities Seminar Earlier this month, Marcy Berlin, healthcare management program coordinator, attended the 4th Annual Disparities Forum in Alexandria, VA. Sponsored by the American Diabetes Association, the event brought together a diverse group of healthcare professionals, community health educators, researchers, and policy makers to learn about promising practices aimed at reducing the onset and severity of diabetes complications. Addressing ways to help reduce the burden of complications like heart failure, nerve damage and stroke, keynote speaker, United States Surgeon General, Vice Admiral Regina M. Benjamin, MD, MBA also discussed overcoming diabetes-related disparities among minority populations. “It was an incredible conference and an honor to meet Dr. Benjamin,” says Marcy. “It was also interesting and inspiring to hear so many leading experts from all over the country talk about their community-based approaches to reducing healthcare disparities.” During the seminar, a doctor from Boston’s Joslin Diabetes Center Asian Clinic discussed partnering with Asian language schools to promote diabetes literacy. A group of pharmacists from the University of Maryland presented their medication therapy management program, which helps improve health outcomes for diabetics. A geriatric diabetes program talked about the unique diabetes complications affecting the elderly and ways to reduce incidents. “Diabetes, especially due to obesity is affecting a growing and very diverse population,” says Marcy. “Although the increase is alarming, it’s encouraging to know that Health Partners is working so hard to reduce disparities and improve health outcomes through our Healthier YOU programs which include Weight Watchers and Fitness Center memberships.” According to Marcy, Health Partners may have been the only health plan attending the conference - proof that we are leading the way in the realm of multi-cultural healthcare. Energized by what she learned at the conference, Marcy hopes to continue the discussion at HP regarding ways to continually address healthcare disparities among members.

Marcy Berlin, RN, BS, CPHM, healthcare management program coordinator (right) had the rare opportunity to meet United States Surgeon General, Vice Admiral Regina M. Benjamin, MD, MBA, at the 4th Annual Disparities Forum in Alexandria, VA. Dr. Benjamin discussed overcoming disparities in diabetes care and reducing the burden of diabetes complications.

How's Your Swing? From time to time, we have opportunities to send a golfer or two to a fundraising event for a good cause. But we don’t always know who the HP golfers are… so if you like to swing that club on the green, please contact Leyla Moreno, supervisor, community relations, via email or at ext. 4366. (3) The Pulse 05/23/2011


Softball Team Members Get a Taste of the Big Leagues at AHA Fundraiser

Health Partners Supports Asthma Research and Treatment

Just as another major league season is getting under way, four HP staffers who also play on our company softball team took part in the 14th annual “Home Runs for Hearts,” hitting contest and fundraiser at Citizens Bank Park, home of the Philadelphia Phillies. The event, held in honor of Phillies legend Richie Ashburn, who died from a heart attack, raised money for the American Heart Association. Each team member had his/her name announced over the public address system and took 20 pitches from a machine. While never hitting a homerun, everyone from HP’s group got at least one hit and had the chance to field balls hit by the other batters. “It was one of the most memorable days of my life,” says Megan Polkus, enrollment and eligibility representative. “Now I can check it off my bucket list. It was such an empowering feeling playing on the field at Citizens Bank Park!” Energized by the experience, the team came back and brought home another win on the softball field the following Thursday.

Over 30 employees and family members joined the EAC in supporting this year’s Fight for Air Asthma Walk, raising over $4,600 for the cause.

Representing Health Partners were (l-r) Melissa Schweizer, manager, purchasing and corporate services; Megan Polkus, enrollment and eligibility representative; Stephen Smith, manager, network services; and Christopher Ward, manager, provider database maintenance. Health Partners was an RBI sponsor, donating $5,000 to the American Heart Association, to support research, education and community programs. Home Runs for Hearts raised over $135,000 for the AHA!

At the Fight for Air Walk kickoff, held at Health Partners, Tracy Ingram, regional vice president, American Lung Association, explains the mechanics of an asthma attack. Ms. Ingram also provided valuable information about smoking cessation, and upcoming ALA events.

Dorothy Williams, systems analyst (second from left); her daughter, Teresa (far left) and her granddaughter, Talia (in maroon stroller); (l-r) Valerie Poole, enrollment and eligibility representative, and her grandson, Joshua (in gray stroller); George Courtnye, mailroom coordinator; Andrea Gaither, claims supervisor, and her granddaughter, LaNasha (in pink); Aisha Hill, quality review specialist; Cathy McCarron, director, quality management; Megan Polkus, enrollment and eligibility representative; Lisa Jones, business continuity coordinator; Astria Mosley, team leader, QM (in front of Lisa); Joe Sinni, manager, clinical risk assessments (behind Lisa); Barbara Chiumento, clinical appeals specialist; Mary Caulder, manager, human resources (front); Monique Romeo, complaints and grievamce coordinator; Najwa Owens, claims team leader; and her son, DaQwine (in orange) and her daughter, NaDajah (in pink) and husband, Daminon (in gray); Katherine Reiner, nutritionist case manager (back right of Najwa); Lisa Jones’ daughters, Niara (in light blue) and Kayla (in white); and Evette Correa, document control clerk. (Not pictured) Kenya Jones, administrative assistant; Kerie Grey, provider contracting specialist; and Lenaya Abron, DM care manager. Megan Polkus, enrollment and eligibility representative; Katherine Reiner, nutritionist case manager; and Evette Correa, document control clerk, pound the pavement in support of the American Lung Association. Urging the walkers along was telecommunication specialist, Patrick Gissi’s band The Homewreckers, this year’s featured band.

Stephen Smith, manager, network services, takes aim at the center field fence.

(4) The Pulse 05/23/2011


The Pulse - May 23, 2011