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ALVERNIA… WHERE LEADERS ARE MADE Professional Development and Corporate Education


LEADERS ARE NOT BORN, THEY ARE MADE. EVEN THE MOST SUCCESSFUL INDIVIDUAL PERFORMERS OFTEN FALTER WHEN FACED WITH NEW LEADERSHIP RESPONSIBILITIES. AN ALL TOO COMMON MISTAKE IS PROMOTING HIGH PERFORMERS AND EXPECTING GREAT LEADERS WITHOUT ANY ADDITIONAL TRAINING. Why? What tools do you provide your best people to unlock their potential? Leaders are not born, they are made and we can partner with you to provide the necessary training and understanding to unlock the potential in your high performers—from good to great, from individual to leader.

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Leaders inspire those around them to be better than they knew they could be through actions. And while actions representative of

for your staff is key to providing the

characteristics found in great leaders is a

best training solution to meet your

start, even the most willing individual will

needs. OUR TEAM OF TALENTED FACULTY WILL

not become a great leader on their own.

ENGAGE YOUR EXECUTIVE LEADERSHIP TEAMS

ALVERNIA UNDERSTANDS THESE REQUIRED SKILLS

developing customizable programs

AND OFFERS CUSTOMIZABLE TRAINING THROUGH OUR

within our core curriculum to address

PROFESSIONAL DEVELOPMENT PROGRAMS.

your specific challenges.

Alvernia’s Professional Development

We’ve developed programs for the

Programs start with understanding the

manufacturing, distribution, engineering,

“why”. Understanding the core values of

financial, professional services, tech-

your business and the development path

nology, retail, service, healthcare, public

in

and private education, government and non-profit industries.

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The leadership training at Alvernia has helped me better understand the true meaning of leadership. It has provided me with the tools to improve my team’s performance and has changed my perspective on what it means to be a leader.

— DWAYNE KNOTT DIR E C T OR OF M A NUFA C T U RING , B R E N T W OOD IN DU S T RIE S

Alvernia was a great local resource to develop and provide a customized leadership team development program for Cambridge-Lee. The faculty listened to and learned about our requirements, and then worked around our schedules to roll out a curriculum that worked for our unique needs.

— ANDREA FUNK CE O, C A M B RIDGE- L E E IN DU S T RIE S


PROFESSIONAL DEVELOPMENT PROGRAMS LEADERSHIP DEVELOPMENT — WITHIN OUR CORE LEADERSHIP PROGRAM OFFERING, OUR TEAM WILL WORK WITH YOU TO CUSTOMIZE THESE TOPICS AND MORE TO FIND THE DEVELOPMENT SOLUTIONS THAT BEST SUIT YOUR NEEDS. OUR LEADERSHIP DEVELOPMENT PROGRAM IS OFFERED IN THE FOLLOWING MODULES.

LEADERS VS MANAGERS:

This module includes

are used to ultimately show the synergies

material to help participants understand

between skills and behavior and

the basics of leadership and management

the importance to developing good

through exercises and discussions. The

leadership approaches.

program identifies the differences between leadership and management. It focuses on

MBTI (MYERS-BRIGGS TYPE INDICATOR) AND THE

the importance of trust, inspiration, and

ACCOUNTABLE LEADER:

consensus building. This module goes on

gives the participants a better understand-

to discuss approaches to leadership to help

ing of their personality profile and how

leaders and managers recognize where

this understanding can be used for

they are at in their approach through the

personal and professional development.

completion of skills inventory as well as a

As the assessment is taken in a group

behavior assessment. The two assessments

environment with coworkers,

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The MBTI exercise


discussions on group application and ways to constructively use identified MBTI types in the decision making process to achieve greater results are explored. The accountable leader portion of the module furthers discussions on the process of decision making, types of decisions, crisis decision making, group decision making techniques, risk taking propensity, and how the MBTI profiles of your coworkers can impact their decision making process. the ethical frame in relation to leadership; CORE VALUES AND ETHICAL GROUNDING “GETTING THE RIGHT RESULTS, THE RIGHT WAY”:

In this

module, participants will gain an under-

the various influence tactics; and the importance of self-awareness in relation to empathic listening.

standing of how leadership and ethical perspective foster, support and reinforce

ENHANCING DECISION-MAKING THROUGH

an organization’s core values. Participants

N E G O T I AT I O N A N D C O N F L I C T R E S O L U T I O N :

will also gain an understanding of how

This module explores theories, policies

power, persuasion and influence tactics

and approaches for leaders to conduct

are impacted by the leadership and ethical

successful negotiations and resolve

perspectives and how to effectively use

conflicts that may serve as a barrier to

power, persuasion and influence tactics

effective leadership. This module enables

the right way. Participants will gain a

leaders to examine their own conflict

greater understanding of: leadership

resolution style and develop strategies for

as a process, not a person; the different

broadening the approach to their own

components of credibility and how

style as well as the style of others with

those components affect leadership;

the goal of establishing more effective conflict resolution processes. A variety of concepts within negotiation are broken

The staff at Alvernia has identified several ways to expand our Professional Development program.

down for deeper understanding of the elements that make up the basis for the different styles of negotiation and

They took the time to really get to know our business.

communication. A case study approach

DSS is a proud partner of Alvernia.

is utilized to enhance leaders’ involve-

ment in the dispute resolution process

— ASHLEY FEHNEL M A N A GE R , HU M A N R E S OURCE S ,

and facilitates access to justice as central to the role of a contemporary leader.

DSS

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and how that understanding can be used to affect positive change in an organization. The module concludes with strategies to help an organization ingest change through personal development, skill development, situational leadership, performance management and talent pipelines. FINANCIAL LITERACY:

The financial literacy

module is designed to inform leaders and Participants will learn: effective negotiating

managers on the importance of timeliness

process and methodology; strategies to

and accuracy of financial reporting. The

apply to every negotiation; how to

impact of changes are demonstrated to

properly and effectively prepare and plan

show the dramatic effect that a 1% change

for negotiations; how to begin to nego-

can have on the health of an organization.

tiate more effectively with supervisees,

The module delves into the operating

customers, suppliers, contractors, and

components of a business and their impact

colleagues; and how to improve their

on working capital and cash flow. The

confidence in their negotiating skills as

module concludes with discussions on

well as negotiated outcomes.

mitigating risks towards business success through demonstration exercises

MANAGING CHANGE, ORGANIZATIONAL AND PEOPLE

evaluating the potential impact of risks

DEVELOPMENT “LEADING A CULTURE OF CHANGE”:

to the health of an organization.

This module focuses on seven key areas: rules and communication of change;

ADDITIONAL LEADERSHIP DEVELOPMENT TOPICS:

culture, change, and personality; change

These topics are available for

models; change leadership; conflict,

customization to the core leadership

negotiation, influence, and change;

development program.

accountability; and development, roles and

• Creating & Leading High

effectiveness. All these areas of discussion

Performing Teams

build on understanding the impacts of

• Leading & Managing People

change to an organization, to individuals

• Leading Organizational Change

and a better understanding of leading

• Strategic Decision Making

change. This module also uses some topics

from earlier modules, MBTI, conflict resolution and accountability, for example,

• Persuasive Communication: The Art & Science of Selling Ideas • Conflict Management • Consultative Selling: Sales for Non-Sales Roles

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Additional customizable programs are available in the following areas:

ABOUT US ALVERNIA IS A FULLY ACCREDITED UNIVERSITY

MARKETING / CRM:

Strategic Marketing

FOUNDED IN 1958, ONE OF ONLY 22 FRANCISCAN

Planning, Marketing Fundamentals,

UNIVERSITIES IN THE UNITED STATES, LOCATED

Customer Relationship Management

IN READING, PA WITH ADDITIONAL CAMPUSES IN

(CRM) Essentials, Lead Generation Best

PHILADELPHIA AND SCHUYLKILL COUNTY.

Practices, Digital Marketing Strategies, Lead Conversion Best Practices. SALES / ACCOUNT MANAGEMENT:

Sales 101,

Account / Relationship Management Understanding

PREDICTIVE ANALYTICS:

the Data, Data Analytics: How Understanding the Data Can Drive Strategy. CUSTOMER EXPERIENCE:

Creating

Exceptional Customer Experiences, Building Customer Loyalty.

WE’RE CENTRALLY LOCATED IN SOUTHEASTERN PA, AN HOUR OUTSIDE OF PHILADELPHIA AND

CORPORATE STRATEGY:

Strategic

WITHIN A FEW HOURS, AN EASY DRIVE, OF NY,

Planning, Organizational Culture,

BALTIMORE AND WASHINGTON, DC. OUR CORE

Growth Mindset.

VALUES ARE: SERVICE, HUMILITY, PEACEMAKING, CONTEMPLATION, AND COLLEGIALITY. ALVERNIA’S

COMMUNICATION / INTERPERSONAL:

Communicating Effectively, Business and Technical Writing. If you don’t see your area of interest listed, please visit alvernia.edu/leaders to contact us and tell us how we can help you achieve success in your organization.

STRONG COMMUNITY TIES ARE EXEMPLIFIED THROUGH OUR 100 + PENNSYLVANIA CORPORATE PARTNERSHIPS WHO WE ENGAGE THROUGH OUR PROFESSIONAL DEVELOPMENT AND CORPORATE EDUCATION PROGRAMS. WE ARE MADE UP OF OVER 3500 STUDENTS, WITH MORE THAN 650 ADULT AND NON - TRADITIONAL STUDENTS. ALVERNIA OFFERS IN EXCESS OF 50 UNDERGRADUATE DEGREE PROGRAMS, 22 GRADUATE DEGREE PROGRAMS, 18 NON - TRADITIONAL, EVENING/ WEEKEND, AND DEGREE COMPLETION PROGRAMS AS WELL AS 9 FULLY ONLINE DEGREE PROGRAMS.


CORPORATE EDUCATION PARTNERSHIPS ALVERNIA IS REAL- WORLD, ENGAGED AND EXPERIENTIAL LEARNING ALVERNIA FOCUSES ON REAL - WORLD, EXPERIENTIAL LEARNING OPPORTUNITIES AND INCORPORATES THIS APPROACH INTO NEARLY EVERY DEGREE PROGRAM THROUGH HANDS - ON LEARNING. OUR LEARN BY DOING APPROACH WILL NURTURE AND DEVELOP THE SKILLSETS THAT ORGANIZATIONS LOOK FOR IN THEIR EMPLOYEES, WHETHER IN THAT CRITICAL FIRST JOB, IDENTIFYING A PLAN TO MEET PERSONAL GOALS OR LOOKING TO IMPROVE EMPLOYEE VALUE IN AN ORGANIZATION.

With this fundamental approach to

degree. Which is why Alvernia puts

learning in mind, Alvernia has developed

such great importance on our corporate

corporate partnerships with organizations

partnerships and all the benefits of

regionally and nationally. Our corporate

the relationship.

partners receive exclusive preferred tuition pricing for employees who enroll in our

Visit alvernia.edu/leaders to learn how

School of Graduate and Adult Education

Alvernia can partner with your

degree programs. This preferred pricing is

organization for all your training and

offered in addition to any employer tuition

education needs.

reimbursement assistance provided by our corporate partners and is not dependent

“Alvernia Professional Development…

on Professional Development Program

where leaders are made”

participation.* Support for personal and professional growth doesn’t stop with a

* Some exclusions apply. Contact our enrollment counselors for programs excluded from preferred pricing eligibility — gradandadult@alvernia.edu

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A LV E R N I A U N I V E R S I T Y › 4 0 0 S A I N T B E R N A R D I N E S T. › R E A D I N G , P A 19 6 0 7 1 . 8 8 8 . A LV E R N I A › A LV E R N I A . E D U / L E A D E R S


ALVERNIA - Where Leaders Are Made