Using organizational knowledge intelligently Corporations these days resemble modern tribes, especially with their own members, culture and knowledge. Capturing, saving and sharing the collective knowledge of such a corporate tribe can definitely be of great importance for any organization. What generally happens is that that the bulk of knowledge in the minds of seniors and desktops of their employees. The ability to capture and share that knowledge depends on these very people. However, in todayâ€™s fast paced, globally competitive markets, traditional approaches of obtaining such knowledge do not work. Companies therefore must engage in taking proactive steps to capture and share both the official knowledge of the company and the knowledge of their employees. Generally most information is conveyed verbally, especially formal communication. People share their knowledge by making presentations, holding conferences, meetings etc. Sans verbal content, these presentations could very well lose much of their value. Traditional document based knowledge management tools depends heavily on experts to decipher, document and package the knowledge for general consumption. But such a system fails to capture the whole dynamism involved in a face to face communication. Plus sometimes employees cannot find the specific knowledge they seek, so what can come to their aid? The best way out is the creation of an interactive, organic process in which the sharing of knowledge leads to the creation of new knowledge. Fostering a culture of knowledge sharing that is inherently self rating, self correcting, and self extending can definitely be rewarding for any organization. The organization to set processes that can easily ensure that there is transparent Capturing of Knowledge and the same knowledge can be easily transformed into Data that is both searchable and accessible. Furthermore they should also ensure that such knowledge can be utilized fully and optimally by everyone. Practically speaking this may be done through a formal training program, or it could be a brainstorming/development session, a sales strategy meeting, a peer-review presentation, or even an industry conference. By using a a variety of different media, such as PowerPoint slides, meetings, whiteboards, text documents, etc, it can be a viable and best mechanism for enhanced interaction between participants. Organizations can use searchable video or audio recording wherein verbal knowledge can easily be captured and made available to everyone in the organization through simple video search. Additionally subject matter experts will no longer need to learn new software or create additional documents. They simply need to present their knowledge through online meetings or web conferences, the same can be done, using online meeting software. The main aim is to ensure that knowledge sharing becomes an intelligent process and also is reusable and searchable without too much of a hassle.
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Published on Jul 27, 2011
Corporations these days resemble modern tribes, especially with their own members, culture and knowledge. Capturing, saving and sharing the...